Head Of Operational Development Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK Sutton are looking to hire an experienced manager who has a background or interest in community delivered health services.
At our independent charity based in London Borough of Sutton, the Head of Health Services will lead on and develop Age UK Sutton's community health commissions including; our Hospital Discharge service which provides practical support to older people in the first days and weeks after discharge from a hospital admittance; Dementia Peer and Practical support service, delivering information, advice, peer support and some practical support to those living with or affected by Dementia; and the innovative Older Person's Mental Health Peer Support service operating in partnership with Sutton's Community Mental Health services and South West London Mental Health Services.
The Head of Health Services will have delivery objectives to achieve with their operational team, with current direct line management of 9 staff over 3 services and have strategic development opportunities to deliver excellent services to the older population in London Borough of Sutton.
The Head of Health Services will be an integral part of Age UK Sutton's Leadership team, with overarching responsibility for keeping our vision to make Sutton an Age Friendly place to live, at the centre of all what we do.
For more information of the operational duties and responsibilities of the role along with the person specification, please download the full Job Pack below.
We welcome informal discussions about the role and are happy to answer any questions you may have before applying, but will not impact decision making for selection of the candidate.
Please note that CVs not accompanied by a covering letter will not be considered.
This role is being advertised on a rolling basis, meaning that if we find a suitable candidate before the final closing date, we may close this advertisement early. We will review applications as they are received and will invite suitable candidates to interview – you will be contacted to gather your availability should this apply.
We strive to make our recruitment process fully accessible to all applications and anyone who may require additional support or reasonable adjustments – see more here. If you would like to discuss anything with us, including the opportunity for extra time to apply to this role, please contact us. This will not adversely affect your chances of being shortlisted or invited to interview.
Final closing date for applications: Sunday 12th May 2024
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
The Head of Youth Engagement & Participation is a key senior leadership role at Peer Power Youth. Responsible for leading the youth engagement team (YET) across all aspects of safe and supported youth engagement (individual change) and ensuring youth voices contribute to tangible and meaningful system change (participation/system change).
It’s a great time to join Peer Power Youth! We have recently secured key funding to strengthen and develop the charity and deepen our impact for system change and positive change for young people. During 2024 we will be co-creating an ambitious new strategy and vision ahead for 2025 –2030. You can play a key role in shaping and delivering this with us as part of our valued community that spans young partners, trustees, advisory forum and our staff team.
Our model of youth engagement and participation has been co-created by young people and consists of:
-
Personal development/Peer to Professional (life skills/training/work readiness) offer – creating Individual Change
-
Youth Voice and Influence projects– creating tangible System Change
-
Training, Coaching, and Workshops that are designed and delivered by young partners for professionals in justice, care and health settings. Along with resources to support System Change
Partnerships include NHS (regional and national), Youth Justice Board, Ministry of Justice/Youth Custody Service, HMI Probation, Youth Justice Services, youth and community organisations and secure settings. The Head of Youth Engagement and Participation will directly line manage 4-5 senior staff members but holds the overall responsibility for the Youth Engagement Team.
The Young Partners we engage and connect with, have experience of justice and care/looked after systems. We work across London and Southeast regions, with occasional national events. Our work takes place in the community and in secure settings (examples include -HMYOI Feltham, Oasis Restore Secure School, and Secure Children’s Homes).
The client requests no contact from agencies or media sales.
This senior role will manage and oversee OTR’s Wellbeing services, which include our listening support and counselling offerings for young people in the community and at schools, colleges, and universities across BaNES, and will also include our new social prescribing service.
The post holder will be part of OTR’s senior management team (SMT), working closely with the Head of Voice Services and Head of Resources as well as the CEO to actively oversee the growth and development of the organisation, and delivery of our strategy.
This is the role for you if you
-
have experience of managing counselling or other related services
-
are a great people manager with a strategic mindset
-
are passionate about what OTR exists to achieve.
If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply or get in touch with us for an informal chat to discuss how your personal or professional experience and skills could be transferred into this role.
The client requests no contact from agencies or media sales.
Goodman Masson are thrilled to be working in collaboration with a London based charity that does so much incredible work to support parents and carers that are looking after disabled children. They do this by advocating for policy changes and campaign tirelessly to ensure that decision-makers address the inequalities experienced by families with disabled children. This amazing organisation are entering a period of exciting change and are searching for Head of HR on a permanent basis to head up their dynamic HR team and bring their performance and capacity to the next level. This role within this incredible charity is very suitable for those with experience in the not-for-profit sector.
This is a hybrid role, and only requiring a minimum of one day a week in their main office which is a short walk from Old Street Station (National Rail) and Angel Station (London Underground). This position will be reporting directly to Director of Finance and Resources and the main responsibilities for Head of HR are:
- Deliver fit-for-purpose HR services, including people management strategies, performance development, and employment relations advice.
- Act as a proactive business partner, offering support and guidance to key stakeholders such as line managers, team heads, and the senior management team.
- Collaborate with the Director of Finance & Resources to enhance internal HR policies and systems for effective organisational functioning.
- Lead the development and implementation of the future people strategy in alignment with Contact's broader strategy and commitment to diversity and inclusion.
- Manage two direct reports, oversee relationships with external partners, and ensure efficient HR and resource support services for Contact.
The ideal candidate will have the following skills and experience:
- Extensive experience as a primary resource for all HR policy matters throughout an organisation.
- Possession of a professional HR qualification, minimally CIPD Level 5 (Associate) or equivalent.
- Proficiency in organising and prioritising dynamic workloads for optimal operational outcomes.
- Skilled in conducting difficult conversations, conflict resolution, and fostering compassionate communication.
- Qualification/experience in project management
- Experience in reward and benefits review process
The following benefits are:
- Incredible developmental opportunity for those who seek to affect demonstrable change within an organisation
- Circa £54,000 pa (plus potential London weighting)
- Potential to work compressed hours and have one day off a week
- 25 days annual leave from start date (this increases by one day with every year at the organisation)
- 5% employer pension contributions
- Very flexible hybrid working arrangement (only one day in the London office required)
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
We are looking for an experienced leader to develop and inspire our Therapeutic Wellbeing services department to deliver on our mission to help people have safe, healthy and happy relationships.
The role
A pivotal role, leading a newly formed team, you will lead and develop a range of Therapeutic and wellbeing services, delivered to support individual adults and children, couples and families. You will be accountable for the operational management of the department, but you will retain a strategic and tactical focus by providing effective delegation, challenge and support to your Senior Management Team.
About you
You’ll be a values driven leader adept at getting the best out of people and leading through people with strong coaching skills. You will be a passionate advocate for the role of counselling, therapeutic interventions and wellbeing support, and you’ll be experienced in having a voice at a strategic level. You’ll have a strategic and commercial focus with experience of growing and mobilising services. You will also have extensive knowledge of Safeguarding legislation and experience of managing Safeguarding issues. Above all you will have a solution focused attitude to providing positive leadership in a changing environment.
We are actively seeking to diversify our leadership team and strongly encourage applications from individuals within the global majority.
We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
This is a pivotal time for TLC: Talk Listen Change as we develop our new Therapeutic Wellbeing services department, embedding existing counselling and community support services while developing several new ones.
We aim to provide a working environment and a range of services that successfully champion and deliver our core values of being Authentic, Safe and Person Centred.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
Interviews are scheduled for w/c 6th May 2024 and will take place at our Head office Trafford House, Chester Road, Manchester (request for online interview will be considered).
The client requests no contact from agencies or media sales.
We are looking for an experienced leader with a strong track record in contract performance and people management to oversee our project activity at Action Foundation and join our Senior Management Team. We need an individual who is analytical, innovative, and able to undertake a collaborative and strategic approach to developing the charity’s services.
The successful candidate will demonstrate their experience in project management and leadership, developing networks and partnerships and have a strong awareness of the issues facing asylum seekers and refugees.
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. We are an equal opportunity employer and welcome applications from all sectors of the community.
We operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.
Essential information
Hours: 35 hours per week (full time)
Salary: £42,478 – £47,903 per annum plus 6% pension contribution
Annual leave: 28 days + English Bank Holidays
Contract: Permanent, subject to passing a 3-month probation
Application deadline: Midnight Monday 6th May 2024
Interview dates: Week commencing Monday 13th May 2024 at Action Foundation, Newcastle, NE1 2JQ
Pleaes refer to the attachment for the job description
To apply please submit:
- An up-to-date CV
- A supporting statement of no more than 400 words detailing your suitability for the role in reference to the Key Competencies in the Job Description
Details of email address to send completed CV and supporting statement is available on the Action Foundation website.
If you have any queries or would like an informal chat about the role, please contact Duncan McAuley and provide contact details. Details available on Action Foundation website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Havens hospices are headhunting for a Individual Giving Manager responsible for development, planning and delivery of giving strategies ensuring new donors are acquired and retained also ensuring donors are stewarded with effective donor pathways to maximise income and lifetime value. Additionally, to work closely with all fundraising colleagues to maximise our more sustainable streams of income and to progress all donors and supporters towards legacy giving.
About us
Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
Job description
- To work closely with the Head of Fundraising and Deputy Head of Fundraising to contribute to the development of strategy, budgets and plans across the department.
- To be collectively responsible with other Fundraising Managers for progress against strategy, budgets and plans.
- To proactively develop a culture of collaborative working in the department by effectively leading and managing a number of key fundraising projects.
- To ensure an informed Direct Mail program is delivered, maximising income through effective data segmentation, use of emotive case studies, powerful propositions and asks and appropriate donor pathways.
- To develop and lead a new approach for legacy fundraising, integrating the pathways to pledging a gift in a will through from first engagement with the charity and beyond.
- There is an option for this role to be 30 – 37.5 hour per week, rather than just full time.
We value diversity and welcome applications from all sections of the community.
Apply now!
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families.
The client requests no contact from agencies or media sales.
Job Description
The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.
This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.
This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.
This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.
This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.
The post holder will:
- Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
- Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
- Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
- Undertake casework and provide expert advice for the team on all aspects of Advice
- Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
- Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
- Lead on insights work relating to retention, wellbeing and support
- Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
- Support elected officers to deliver on campaigning priorities
- Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
- Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
- Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.
Key Areas
- Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
- Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
- Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
- Develop succession plans and identify training and development opportunities within the team
- Be accountable for the quality of outputs of the team
- Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
- Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
- To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
- Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.
Strategic Development
- Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
- Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
- Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
- Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
- Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.
Monitoring and Evaluation
- Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
- Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
- Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
- Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
- Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
- Prepare materials to apply for any relevant quality mark accreditations for the service.
Budget and Financial Management
- Manage a budget relating to Advocacy and Policy including any restricted funds.
- Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
- Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
- Review and provide narrative for scrutiny at monthly management meetings with the Finance Team
Stakeholder management
- Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
- Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
- Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
- Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
- Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.
Personal Specification
Essential Experience
- Line management experience
- Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
- Experience of leading a multi-functional team
- Experience of mentoring coaching staff/elected officers
- Experience of developing operational policies and procedures
- Experience of budget management, project management, and operational management
- Experience of working with a range of stakeholders and partnership working or strategic networking
Essential Skills and Abilities
- Ability to work with and lead a high performing team
- Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
- Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
- IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
- Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
- Ability to write strategies and be able to effectively communicate vision and mission
- Ability to stay focused and efficient in the face on changing priorities
- Track record of successfully developing and implementing projects and operational change
- Able to draft policies and procures with an eye for detail and accuracy
Essential Knowledge
- Awareness of current issues within the higher education sector
- Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
- Knowledge of relevant health and safety legislation
- Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
- Knowledge of providing 121 support
Education/Training
- No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.
Personal Attributes and other requirements
- Able to travel within the Borough and Region.
- Able to work some evenings and weekends and stay overnight where necessary.
- Works well in a team with a flexible approach to work
- Be eligible for a DBS check if needed
- A commitment to the principles and practices of equality and diversity
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of GSU.
Desirable other requirements
- Visionary, creative, and innovative strategist
- A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
- Empowering, authentic leader with high levels of emotional intelligence
The client requests no contact from agencies or media sales.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together, we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Are you a fundraising leader who is passionate about innovation, new product development and improving processes? Do you want to be part of a team that is working hard to take Mind's fundraising to the next level?
Then our Head of Fundraising Innovation role is for you!
Will you join us?
As we begin the implementation of our new organisational strategy, we have an exciting opportunity to join Mind's fundraising directorate as the Head of Fundraising Innovation.
This role will be pivotal in supporting us to achieve our long-term goals and ambition, building on the fantastic work that has taken place over the last few years and taking our plans to the next level. Through your work, you will help us to open up new revenue streams and drive a culture of innovation across the directorate.
What will you be working on? As Head of Fundraising Innovation, you will:
-lead on the strategy and planning of the innovation programme across the Fundraising Income directorate, working cross-organisationally and with the local Mind network.
-lead innovation insight, development and project delivery through matrix management, working closely with Heads of teams on a project-by-project basis to ensure the delivery of a holistic approach to innovation at Mind.
-work to achieve multiple objectives and learnings through collaborating on strategic projects to help improve Mind's income generating programmes.
You will work across the organisation to make new things a reality and help us to explore and develop new revenue streams. You will be a fantastic facilitator of people and able to lead and influence teams and senior stakeholders to unlock new income, working with colleagues to turn insights and ideas into fundraising products and propositions. You will use innovation techniques and processes to engage teams in tacking problems and harnessing opportunities to help raise more income.
Through your work, you will play a pivotal role in future-proofing the long-term income of Mind... now how exciting is that!
Key duties and responsibilities
What does all of this look like day-to-day?
You'll be responsible for planning, implementing and managing the innovation strategy across all income streams within Mind's Fundraising Income directorate including:
-Managing the operational delivery of new product development and adaptation of existing products with a focus on continuous improvement
-Working with teams and product owners to upskill and embed innovation ways of working across all teams in the directorate, with clear roles and responsibilities
-Identify opportunities for income growth, contributing to key cross-org projects that have the potential to impact on, and improve fundraising
-Overseeing budgets, KPI setting and reporting - both annual and longer-term
You will also manage key relationships with external agencies and oversee contracts and partner performance as well as line managing our brilliant Senior Innovation Officer (Fundraising).
Do you have experience of working in a digital-first and agile way? Can you showcase how you've put supporter experience front and centre of everything you do? If so, we'd really love to hear from you. In this role, you will also:
-Think Federation first - championing all three parts of the Mind federation in your work
-Be a collaborator both internally and externally
-Be across sector developments and trends.
Does this sound like the role for you? If so, we can't wait to receive your application.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the person specification.
Do you have experience and knowledge of audit and quality improvement approaches? Are you passionate about enabling people to live their best lives? If so, please keep reading because we want to hear from you.
We are bold and ambitious and really want you to come and join us to help us achieve our vision where the UK is the best place in the world for people with a learning disability to live happy and healthy lives.
We are recruiting for a Head of Audit and Improvement job share partner to work up to 26 hours per week alongside our existing Head of Audit and Improvement. We can be flexible on days worked and this can be discussed at interview. This role will be mainly working from home with some occasional travel when required.
In this role you will:
- Lead quality performance, supporting, advising and proactively identifying risk and areas for improvement in each Operational area including adult social care and educational programmes
- Provide oversight for quality frameworks and methodology ensuring currency according to social care or legislative changes.
- Lead a team to ensure the programme of improvement and quality assurance activities are delivered and performance expectations are met.
- Ensure accurate and meaningful information on aspects of quality performance is collated and analysed, to provide assurance and intelligence to help inform decision-making.
- Be an active and supportive member of the Senior leadership team, advising on issues relating to quality
- Design, implement and embed an audit and improvement programme across operational services
- Deputise on occasion for the Executive Director of Quality and Impact
We are looking for someone who:
- has experience of working in a similar role, ideally within Health and Social Care
- is a great communicator and influencer and enjoys working with all stakeholders up to and including exec level
- is knowledgeable of our regulatory environment
- has extensive knowledge of quality frameworks, methodology and tools
- has line management experience with the ability to coach and mentor colleagues
If you’re ready to make a difference, please get in touch today by providing an up-to-date bespoke CV that demonstrates all your relevant skills and experience.
At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Interviews will take place via TEAMS on the 21st May and will include a second stage for those that are successful following the initial interview on 24th May.
*While we are committed to encouraging flexible working patterns, in some cases, it may not be possible for us to accommodate a request.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
- 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
- Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
- Interest free season ticket loans
- Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
- Quarterly award scheme and recognition at every 5 years through our YouRock program
- Access to award winning training and development
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- providing advice through our help lines and web sites
We’re on a mission to help change lives and build healthy, resilient communities in Somerset.
We do this by supporting and championing voluntary and community organisations and providing a range of services, training and advice. We also believe that everyone should have the opportunity to thrive and so we work with local partners to provide volunteering opportunities for all.
Pivotal to our success in this mission is our talented team of Development Managers, who work proactively to support local organisations and residents, driving quality across the voluntary, community, faith and social enterprise (VCFSE) sector and influencing local developments, creating opportunities for it to grow and thrive.
Working across the county, you will bring a broad range of skills, knowledge and experience to the role - with the core principles of community development at the heart of everything you do. We are seeking someone with strategic and operational volunteering experience and the ability to lead on the development of new volunteering initiatives, which may include supported volunteering, skill share and youth social action.
In return, we offer flexible, remote working options, a free employee assistance programme, 25 days annual leave plus bank holidays (pro-rata if part time) and up to 7.5 hours of volunteering leave each year.
The client requests no contact from agencies or media sales.
We are looking for a Reward Manager for a 6 month fixed term contract. Our client is has multiple locations, mainly Chippenham and West Brom, with flexible Hybrid working arrangements for both.
The Reward Manager will play a key role in developing and delivering a reward & remuneration strategy in line with the people strategy, that enhances the organisation’s ambition to be regarded as an employer of choice and supports the organisation’s future growth and development plans, as well as ensuring the effective application, review and ongoing development of process and policy.
To develop and deliver pay, reward, benefits and performance strategy and policy which meets the ongoing and future organisational needs, in relation to the pay and reward agenda.
The Reward function is responsible for developing and maintaining pay and benefit frameworks to ensure competitiveness and equity, as well as the design and implementation of performance frameworks that encourage retention and reward high performance.
- Lead, support and deliver the design and development of the Reward & Remuneration strategy, ensuring that policy and practice is aligned to the business and people strategies
- Create a total Reward approach, combining a range of different pay and benefits offerings into a flexible framework which meets the diverse needs of employees
- Lead on the implementation of new and existing Reward programmes and initiatives, providing advice and direction to senior management and the People team
- Lead all aspects of Reward management and the annual Reward cycle, including annual salary review and organisational bonus schemes
- Responsible for managing key external partner relationships at a senior level, continually driving enhanced value from all contracts and ensuring quality service is delivered to the organisation
- Act as business expert in all matters relating to compensation and benefits, providing advice to key stakeholders
- Manage and oversee the alignment to organisation design process, encompassing job evaluation, grading structures and job families, and salary & bonus benchmarking
- Design and implement Reward projects, which may include review and changes to compensation structure, benchmarking, market data insight, development of compensation ranges and job evaluation
What we are looking for;
- Experience of influencing at a senior management and board level
- Experience of leading people, and developing key internal and external relationships
- Proven experience of advising at senior levels
- Experience of leading and managing significant reward and performance related projects and delivering successful outcomes
- Significant experience in a reward specialist role, operating with a high degree of autonomy
- Excellent report writing and data presentation skills, including the ability to explain complex matters accurately and clearly
- Experience of effectively communicating reward frameworks to staff and other key stakeholders (such as Senior Leadership Team)
- Ability to work effectively at both the strategic and operational level
- Excellent task leadership and management skills, with the ability to deliver projects to plan, cost and quality
- Demonstrable success of building good relationships and partnerships with key influencers across the organisation
- Ability to develop reward strategies and plans and communicate the benefits and risks options to key stakeholders
- Experience in extracting and analysing data from HR systems, in order to inform decision making and fulfil statutory reporting obligations
- Ability to present data and qualitative and quantitative data and management information clearly and in an insightful way
- Sound numerical skills and attention to detail to be able to compile and check statistical reports
- Strong skill-set in using Excel and other software, to undertake complex performance and reward modelling
- Experience of job evaluation methodology and job families
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
CVAA UK is a membership organisation supporting not-for-profit organisations across the UK who specialise in adoption services. Over 3000 children in the UK need adoption each year because they cannot remain at home or with family members. The CVAA Practice Programme delivers 30 or more online courses each year to those working in the sector, primarily social workers. The programme has developed a strong reputation for attracting a range of subject experts to deliver cost effective, engaging and useful training. Due to a restructure of the team, we are now looking for a Training Manager who can oversee the delivery of the programme from mid to late July 2024. Initially fixed term, it is anticipated that this post will become permanent.
The Training Manager will work with the Head of Practice Development and the Programme Administrator to ensure that the courses are full, delivered effectively and evaluated. Part of the role will also be to source new trainers and support the creation of the programme into 2025.
The CVAA team work remotely across the UK so location of the postholder is not a barrier to recruitment as long as long as they can travel occasionally and come into London for team days. The team is small, diverse and dynamic. Experience of project management or delivery of training or events is more important than knowledge of adoption or children's social care. We would warmly welcome an application from people who have lived experience of adoption or fostering, and candidates from the Global Majority.
Benefits include:
- Flexible working
- Pension
- Personal training budget
- Generous holiday allowance
Candidates must be eligible to work in the UK and will need to undertake a DBS due to the sensitive nature of the work of CVAA. We require three references, one of whom can be personal. To apply please prepare a comprehensive CV and Personal Statement. The statement should be no more than three pages of typed A4, in English, and address all the requirements of the Person Specification providing evidence and examples to back up statements.
Petra Jodlova, Head of Practice Development, is available to arrange informal conversations about the post.
The closing date for applications is 11.59pm 16th May 2024. Interviews will be week commencing 27th May 2024.
Please note we will require a full CV and personal statement addressing the key person specification criteria.
CVAA UK supports adoption agencies across the UK to find homes for vulnerable children who need adoption through improvements in policy and practice.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job Title: Counselling Support and Development Manager
Responsible to: Head of Counselling
Location: Norwich and Great Yarmouth
Hours: 30 Hours Per Week
Salary: £33,000 per annum FTE (pro rata to 30 hours per week)
What are we looking for?
Sue Lambert Trust are looking for a resilient and experienced counsellor ready to take on the challenge of a leadership and management role within an organisation passionate about offering a kind, safe and supportive therapeutic service to survivors of sexual abuse and violence. In this role you would be responsible for the professional development of our team of counsellors as well as supporting both trainee and experienced counsellors in their work with us.
Background Information:
Sue Lambert Trust provides kind, safe, supportive help for people who have experienced sexual or domestic abuse at some point in their lives.
We provide free, specialist support that enables people to recover, heal and build resilience to face the future. Our support is organized around a three-phased trauma informed approach.
Phase One Groundwork is designed to support clients with practical issues as well as providing stabilisation in preparation for counselling. Around 200 clients per year access this service.
Phase Two Counselling is the core provision and is delivered by 50+ trained counsellor volunteers working with around 300 clients weekly.
Phase Three aims to build resilience and includes interventions such as self-help groups.
We are funded by the Office of the Police and Crime Commissioners Office, Ministry of Justice, National Lottery and several local and national Trusts and Foundations.
With the launch of a new strategy to guide us through to 2026 it is an opportune time to be joining an organization that is ambitious in its support for its clients.
Job Title:Counselling Support and Development Manager
Responsible to: Head of Counselling
Job purpose:
- To ensure that all counsellors and staff are provided with the skills and knowledge to deliver and develop Sue Lambert Trust services.
- To support the Head of Counselling to manage a team of staff and counsellors in delivering effective, safe and quality counselling and other appropriate therapeutic services.
- To support the Head of Counselling in the development of clinical services, and work collaboratively with the Service Support and Development Manager to implement Trauma Informed Practices (TIP)
- To support the Head of Counselling in creating a safeguarding culture throughout the organisation.
Main responsibilities:
Operational Delivery
1. To develop and lead a needs-based plan for the learning and development of the counselling team aligned with Sue Lambert Trust strategy.
2. To organise and manage trainee counsellor placements, working in partnership with counsellor training providers to support and develop trainees in their ongoing training.
3. To act as the Senior Counselling Lead for all trainee counsellors, undertaking case management monthly
4. To work collaboratively to develop and support the implementation of consistent working practices across our sites with a focus on our Great Yarmouth office.
5. To lead on the development and training of a dedicated team of EMDR practitioners.
6. To act as one of the designated safeguarding leads within the organisation, providing support to Senior Counselling Leads and counsellors
7. To deputise for the Head of Counselling as and when required
Service Delivery
1. To provide one to one counselling and other therapeutic services as appropriate in line with the policies and requirements of the organisation
2. To ensure a skilled clinical team can deliver initial assessments, review and top-up calls, effective allocations, and any other services as directed.
3. To line manage the Senior Counselling Leads based in Great Yarmouth
4. To lead on best practice in clinical service delivery as outlined by BACP guidelines and statutory and regulatory requirements throughout the organisation.
5. To liaise where necessary and appropriate with external supervisors to support counsellors and clients.
Service Development
1. To ensure the clinical team collect client outcome measures and experience of service feedback to inform the ongoing development of the organisation.
2. To lead on recruiting, interviewing, inducting, and training new volunteers and trainees
3. To lead on clinical development within the counselling management team working alongside the Service Support and Development Manager to ensure quality of policies and procedures is client centred and trauma aware.
4. To lead on the development of our services ensuring they are accessible to all our users, monitoring and implementing practices that reflect our ongoing commitment to Equality, Diversity and Inclusion (EDI)
5. To champion developmental change in our service delivery and provide support and training to enable this
Other Duties
1. To maintain a physical presence across our offices, working to a flexible principle of a 60/40 split between Great Yarmouth (60%) and Norwich (40%)
2. To work within the policies and procedures of the organisation
3. To work to the principles of equality and diversity within all aspects of the organisation
4. To promote the work of Sue Lambert Trust to stakeholders as and where applicable
5. Any other duties as commensurate with the role
PERSON SPECIFICATION – Counselling Support and Development Manager
Qualifications:
1. Minimum Diploma level qualification in counselling
2. Minimum 450 hours clinically supervised counselling experience
3. Achieved or working towards BACP accreditation.
Skills/knowledge required:
1. Experience of planning and implementing a needs-based training and development programme for a team
2. Experience of working and understanding the needs of trainee’s and volunteers within a service
3. Experience of working in a client focussed multi disciplinary service
4. Experience of implementing quality standards and training across teams of staff, volunteers and trainees.
5. Experience of implementing and managing change
6. Current ongoing and proven counselling experience within an organisation
7. A deep understanding and empathy with people who have experienced trauma particularly in relation to sexual violence and abuse.
8. Exceptional communication skills, both verbal and written, with proven ability to communicate with a range of different people
9. Clear understanding of the person-centred counselling approach and/or EMDR or Somatic therapy, within the context of a person centred service.
10. Experience in working with other agencies and stakeholders
11. Experience of managing and implementing processes to collect and analyse evidence of the impact of services on clients e.g. outcome measures and experience of service questionnaires
Personal Attributes
1. Collaborative and enabling
2. Dynamic / solution focussed approach
3. Ability to work well within a team and across different disciplines and counselling modalities
4. Ability to work on own initiative and to lead diverse teams
5. Good negotiation skills
6. Ability to motivate and manage people, displaying clear leadership when and where required.
Other requirements:
1. Ability to work flexibly with occasional unsocial hours
2. Ability to commit to working across multiple venues
3. Full driving licence or ability to travel at alternative locations in the county (for which reasonable expenses will be paid)
4. To attend clinical supervision as required by BACP
Application process
To apply, please send an email (email address can be found on our website) including:
· an up-to-date CV
· a covering letter addressing all the requirements in the person specification
Closing date for applications is 9am Thursday 9th May.
The client requests no contact from agencies or media sales.
Behaviour Consultant
Hours: Full Time (37.5 hours) Permanent
Location: Kent
Salary: £45,000 (unqualified) and £48,000 (qualified BCBA/UKBA(cert))
Sector: Charity, Health & Social Care, Learning Disabilities & Autism
Scope of the Job
This is an exciting opportunity for a passionate and dedicated behaviour consultant to support multiple people across Kent to live, love, thrive and belong. Supporting people in their own homes, you will have experience supporting people with a learning disability, autism, and mental health conditions who have also experienced trauma.
About Us
SeeAbility is a specialist registered charity with a 200-year history supporting people who have autism, physical and / or learning disabilities and visual impairment. The values or the organisation promote personalisation and inclusion; with a strong focus on helping the people we support learn skills that will bring them greater independence.
Our Culture
The most important thing to us is making a difference to the people we support. Breaking down barriers and obstacles in a way that enables them to lead an active life with experiences and outcomes that creates a high-level quality of life.
The role as the Behaviour Consultant Lead will be to:
- Work closely alongside our support teams to conduct comprehensive assessment, intervention, and evaluations over the long term, developing positive behaviour support plans that enable therapeutic support to be delivered within a Positive Behaviour Support (PBS) framework.
- Deliver PROACT-SCIPr-UK® training to our support teams.
- Coach our support teams how to deliver excellent support, using approaches such as Active Support.
- Support the team to develop skills in monitoring and evaluating outcomes, for example using the Periodic Service Review.
- Support the business development team with new referrals, ensuring that we are working within our defined model of support and developing that model to meet new needs where appropriate.
- Work with the families of the people we support to continue to build open, honest, and transparent working relationships.
- Ensure that your work is always delivered through a trauma-informed lens, upskilling the team around you to consider the impact of trauma on their practice.
Our Clinical Assessment & Intervention Team (CAIT)
Led by a Board-Certified Behaviour Analyst and UKBA(Cert), we have highly specialised team of clinicians, including rehabilitation workers for the visually impaired and behaviour consultants. We assess functional vision and test for cerebral visual impairments, which can often be an overlooked establishing operation for behavioural challenges. As well as direct assessment and intervention to work to increase people’s opportunities in life, we train our support teams to meet the people we supports’ unique needs. Our team members are committed to joint working with families, support teams and our NHS and local authority colleagues to achieve the best outcomes for the people we support.
We work as partners with the residential or supported living teams to build plans that are accepted, operationally achievable, generalisable, and sustainable.
Your experience & personal characteristics
As you will be working with people in their own homes, residential and group supported living services, you must be confident engaging with diverse groups of people, family members and multi-agency professionals. You need to be passionate about equality and equity, being able to see the potential for improvement and knowing how to guide the person we support and their team to achieve the best. You will already have experience working directly with people who have learning disabilities, autism, mental health conditions, multi-sensory impairments, and people who may present behaviours that challenge. You will be fluent in the use of applied behaviour analysis to devise ways that are simple but effective to measure baseline and on-going development. You will be able to support our teams by putting plans into action through your direct modelling.
Your qualifications
This position requires a minimum requirement of a Bachelor’s degree in Applied Behaviour Analysis or a related field (such as Positive Behaviour Support) with at least two years of applicable experience; or Master’s degree in Applied Behaviour Analysis, with one year of professional experience.
Candidates wishing to work towards their BCBA or UKBA(Cert) qualification will get their supervision as part of this role.
Your extraordinary opportunities
• Leadership development academy and talent programme for the next steps in your career
• Fully paid essential training
• Annual excellence awards
• Long service awards and recognition
• Quarterly 1:1s: Opportunity to discuss your progress and your future
Your work-life balance
• 28 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service)
• Life events - Time off when you need it most
• Flexible working - We are up for anything that works for your team and the wider organisation
Your money goes further
• Discounts and cashback at hundreds of shops, restaurants and activities
• Eligible for Blue Light Card discounts
• Save 10% on monthly bus travel
• Pay reviews and commitment to pay competitive rates
• Employer contributory pension scheme - Support and tools to help you make the right decisions about your future
• Paid DBS and renewals
• Season ticket loans
• Discounted mobile phone options
Your wellbeing counts
• Life assurance of 2x annual salary
• Free 24/7 employee assistance programme for advice and support
• Free eye care vouchers
• Discounted gym membership
#MadeWithCare