Head of operational development jobs

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

You are a pragmatic, highly analytical data professional who lives at the intersection of charity compliance and modern cloud systems. You are someone who understands that a rapidly growing £2m charity needs lean, workable frameworks, not corporate red tape that stalls delivery.

You bring a strong track record of working within the UK non-profit sector, meaning you already understand the nuances of donor data, PECR regulations, and charity-specific workflows. You don’t just write policy documents; you enjoy untangling data flows and translating complex regulatory requirements into practical, everyday processes.

In this interim role, you will act as the "Product Owner" and "Information Governor" for our systems upgrade. You won't need to do the technical database configuration—we already have a trusted, external Beacon CRM expert to handle the builds. Instead, you will bridge the gap between our teams and the technology. You will run discovery sessions with our Fundraising, Programmes, Finance and Operations teams to map their operational needs, translate these into a compliant data blueprint, and drive our Beacon expert to build them.

Crucially, you won’t need to draft our Data Sharing Agreements (DSAs)—these are already in place. Your job is to audit our systems and processes to ensure we are physically complying with them, designing the exact workflows, access permissions, and data retention schedules needed to keep us airtight. Finally, you will advise us on how to sustainably own our data protection internally going forward.

Key responsibilities:

1. Operationalising Our Data Sharing Agreements (DSAs)

• Translate Contracts into Code: Review our existing, drafted DSAs and map out the exact system processes, fields, and permissions required in Beacon CRM to physically comply with them.

• Consent & Retention Alignment: Ensure that our data capture, consent practices, and deletion cycles perfectly match the legal promises made in our DSAs.

• Audit System Compliance: Inspect our current data flow (website $\rightarrow$ Beacon CRM $\rightarrow$ integrated platforms) to ensure no data leaks or unauthorised sharing are occurring.

2. Business Analysis & Team Alignment

• Run Discovery Sessions: Work with our Fundraising, Services, and Finance teams to understand and map how they currently use data and where their bottlenecks are.

• Synthesise Requirements: Balance the operational needs of different teams (e.g., keeping sensitive service user data strictly partitioned while allowing the fundraising team to run compliant donor campaigns).

• Create Technical Specifications: Translate these mapped team needs into clear, structured functional requirements for our external Beacon CRM expert to build.

3. Data Governance & System Security

• Access & Permissions Architecture: Review and redesign the user access roles within Beacon CRM, establishing a robust "least privilege" framework so staff only access data essential to their role.

• Data Minimisation & Deletion: Define precise data retention schedules and work with the Beacon expert to automate the archiving or permanent deletion of expired records.

• Record of Processing Activities (RoPA): Document and map our internal data flow so we have a clear, compliant audit trail of how data moves through the charity.

4. Sustainable Ownership & Handover

• Future Governance Design: Assess our internal capacity and design a realistic, lightweight model for how we should own data protection internally going forward (including identifying internal roles vs. when to use external support).

• Process Testing & Team Training: Test the newly configured Beacon setups to ensure they work for staff, and deliver a practical, non-boring training session to the team on the new processes.

Essential Skills and Experience

• UK Charity Sector Expertise: Direct experience working within or consulting for UK registered charities, with a deep understanding of charity-specific data issues (such as donor consent, fundraising regulations under PECR, and handling sensitive beneficiary or safeguarding data).

• Operationalising Compliance: Proven experience translating legal data requirements (specifically implementing existing Data Sharing Agreements, DPAs, and GDPR frameworks) into practical, everyday staff workflows and system processes.

• Business Analysis & Stakeholder Mapping: Excellent track record of running discovery sessions with non-technical team heads to untangle, map, and simplify their operational data needs.

• Technical Translation & Developer Management: Experience acting as the "Product Owner" or lead interface between internal teams and external database developers—specifically translating operational needs into clear technical specifications for CRM builds.

• Practical GDPR & PECR Knowledge: A highly pragmatic approach to compliance, with experience building Records of Processing Activities (RoPA), setting up data retention schedules, and designing role-based access permissions.

Desirable Skills and Experience

• Passion for our mission. to improve children’s health through school food.

• Familiarity with Beacon CRM: Prior experience auditing, working with, or directing builds within Beacon CRM (or closely related modern cloud charity CRMs like Donorfy or Salesforce).

• Information Governance Qualification: A professional certification in data protection (such as CIPP/E, Practitioner Certificate in Data Protection, or equivalent), though hands-on charity sector experience is valued above theoretical qualifications.

• Transition & Training Experience: Experience training small charity teams on new data habits and helping leadership teams design lightweight, internal data ownership structures.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

Full Time – 35 hours per week

The Diocese of Chester is seeking to recruit a Diocesan Secretary who will be:

1) A senior member of the Bishop of Chester's core staff team,

2) The chief officer of the charitable business that undergirds the Diocese of Chester, and

3) The most senior, 'lay' officer of the Diocese of Chester.

The role is complex as well as important. You will need an open heart and deep courage, patience, kindness, humility, determination, and constantly reflective practice. We value competence founded on transparent good character, grounded deeply in Christian faith. You will need to be able to see over the horizon without missing the personal needs of team members, enabling both with persistent grace and strategic focus.

The successful candidate will be inspirational, humble, skilled and experienced in leadership in both ‘first-’ and ‘second-chairs’, a change manager, relational and the technical ability to fulfil the role.

This role is based in Church House, Daresbury, Warrington which is a key operational centre for the life of the Diocese.

For informal conversation, contact the Bishop of Chester - contact details in the attached documents or via the apply/redirect to recruiter button. 

The recruitment pack, including job description, person specification and application form can be downloaded from the Diocesan website: Please see website address in the attached documents or via the apply/redirect to recruiter button.

Completed application forms should be returned by email - contact details in the attached documents or via the apply/redirect to recruiter button 

Closing date:  Sunday 23rd August 2026

Interviews: Tuesday 8th September 2026

The Diocese of Chester is fully committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

An Enhanced DBS Disclosure will be required for the successful candidate.

An Occupational Requirement exists for the postholder to be a practising Christian, in accordance with the Equality Act, 2010.

QCCA has served Camden’s communities for more than 40 years.

Today we support more than 3,000 local residents every year through:

• Youth Services
• Older People’s Services
• Advice & Advocacy
• Family Support
• Two successful children’s nurseries
• Community facilities
• Health and wellbeing programmes
• Employment and skills initiatives

With an annual income approaching £2 million, multiple community sites and exciting plans for further growth, we’re investing in a modern finance function that supports excellent decision-making and long-term sustainability.

Why This Role Is Different

This isn’t a traditional Finance Manager role.

Yes, you’ll oversee management accounts, budgets and audit preparation.

But you’ll also have the opportunity to:

• Transform our finance systems.
• Lead our migration from QuickBooks to Xero.
• Introduce smarter digital processes.
• Improve financial reporting.
• Build dashboards that help managers make better decisions.
• Work directly with the Chief Executive and Board of Trustees.
• Influence organisational strategy.
• Help shape the future of one of Camden’s leading community charities.

You’ll have the freedom to improve how we work—not simply maintain existing processes.

What You’ll Be Doing

You’ll provide strategic financial leadership while leading the modernisation of QCCA’s finance systems.

Working closely with our Chief Executive and Senior Management Team, you’ll:

• Lead the migration from QuickBooks to Xero (or an agreed cloud accounting platform).
• Produce insightful monthly management accounts and financial reports.
• Develop budgets, forecasts and financial models.
• Present financial information to Trustees and senior managers.
• Improve financial systems, controls and reporting.
• Introduce automation and digital workflows.
• Support commercial income generation and grant-funded projects.
• Lead the annual audit process.
• Line manage and develop our Finance Assistants.
• Help build a finance function fit for the future.

Who We’re Looking For

We’re looking for someone who enjoys making organisations better.

You’ll probably have experience of:

• Charity finance.
• Management accounting.
• Budgeting and forecasting.
• Audit preparation.
• Financial controls.
• Cloud accounting systems (Xero experience is highly desirable).
• Leading change and improving systems.
• Supporting non-finance managers.
• Working collaboratively with senior leaders and Trustees.

Most importantly, you’ll be someone who enjoys solving problems, embracing technology and helping organisations grow.

The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function’s processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention. 

Key Responsibilities

Communication and networking 

• Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way. 
• Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters. 
• Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits. 
• Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs. 
• Build good professional relationships with key stakeholders across the Foundation. 
• Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries.
• Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery. 
• Maintain sector knowledge, keeping up to date with developments in best practice. 

Team management  

• Line management responsibility of the Supporter Care Coordinator. 
• Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard. 
• Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant. 
• Continually review and evaluate the remit of the function to identify any efficiencies that could be made. 
• Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working. 
• Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures.  

Decision making, planning and problem solving 

• Act as an ‘early warning system’ to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required. 
• Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter’s request, and escalate where required. 
• Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions. 
• Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity. 
• Be prepared to change working practices in time for new fundraising regulations and communicate this to the team. 

Service delivery 

• Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers. 
• Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact. 
• Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking. 
• Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters. 
• Manage complex and non-routine requests from supporters and colleagues. 
• Regularly review and explore new systems and ways of working, seeking to continuously improve delivery. 

Analysis and research 

• Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future.
• Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, Knowledge and Expertise

Skills, abilities, and attributes:

• Excellent project management skills. 
• Able to set objectives, measure performance and achieve ambitious KPIs. 
• Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels. 
• Ability to gather, analyse and report on key metrics. 
• Excellent communication skills both written and verbal. 
• Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times). 
• Ability to work systematically and accurately under pressure. 
• Conveys enthusiasm and positive attitude, and able to inspire others. 
• Passionate about the fundraising causes supported by Fundraising. 
• Able to work on own initiative, make decisions independently, and think creatively and laterally. 
• Excellent team player willing to be flexible to support colleagues in a busy environment. 

Knowledge, experience, and qualifications: 

• Previous customer service experience. 
• Experience of Raiser’s Edge, or a relationship database. 
• Experience of managing and motivating the Supporter Care function. 
• Knowledge of fundraising operations.

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Impact and Evaluation Lead
 Permanent, Full time – 35 hours per week |  £33,500 per annum | Ambleside preferred, with hybrid working considered (Ambleside/Bradford)
 

Join Our Team: Help us prove what works. Help us do even more of it.

At Brathay, we believe every child and young person deserves the opportunity to feel like their best self and thrive within their community.
 

For 80 years, we've been creating life-changing opportunities through community early help, youth work, outdoor learning and experiential programmes. Every year we work alongside thousands of children, young people, families, schools and communities across the UK, helping to build their brighter futures.

We're now looking for an exceptional Impact and Evaluation Lead to help us understand, evidence and strengthen the difference our work makes.

This is a pivotal role at the heart of our organisation. You'll champion high-quality data and reporting. You'll work with colleagues across the organisation to improve data quality, develop meaningful dashboards and reports, and ensure information is used. Your work will help shape strategic decision-making, strengthen funding relationships, support innovation and, most importantly, ensure we continue delivering meaningful outcomes for children and young people.

If you're passionate about turning data into insight, evidence into action, and stories into influence, we'd love to hear from you.

What You'll Do

As our Impact and Evaluation Lead, you will:

• Lead and develop Brathay's organisation-wide impact and evaluation framework
• Maintain and develop robust, practical approaches to measuring outcomes and impact
• Analyse quantitative and qualitative data to generate meaningful insights
• Translate complex information into compelling reports, dashboards and impact stories
• Work closely with delivery teams to embed a culture of learning, reflection and evidence-informed practice
• Support teams to collect high-quality monitoring and evaluation data
• Produce reports for funders, commissioners, trustees and senior leaders
• Identify opportunities to strengthen our evidence base and demonstrate social value
• Champion continuous improvement by ensuring learning influences future programme design and delivery

We're Looking For Someone Who

• Has experience leading impact, evaluation, research or performance measurement activity.
• Can confidently analyse and interpret data from multiple sources.
• Enjoys transforming evidence into clear, engaging and influential narratives.
• Can balance strategic thinking with practical implementation.
• Builds trusting relationships, collaborates and influences colleagues at all levels.
• Is curious, analytical and committed to learning.
• Shares our passion for improving outcomes for children, young people and communities.
• Understands outcomes-based approaches within charities, education, youth work, community development or related sectors.

Whether your background is in evaluation, research, service improvement, insight, impact measurement or performance management, we are interested in hearing from people who can bring expertise, energy and fresh thinking to this important role.

Why Join Brathay?
 

At Brathay, you'll join a values-led organisation where learning, innovation and collaboration are at the heart of everything we do.

You'll have the opportunity to:

• Develop and influence how impact is understood and utilised across the organisation.
• Work alongside passionate colleagues who are committed to changing lives.
• Help strengthen services that support children, young people and families.
• Contribute to national conversations on youth work, outdoor learning and early help.
• Develop innovative approaches to evidence, learning and impact.
• Be part of an organisation with an ambitious vision and a strong track record of delivery.

Most importantly, your work will help ensure that the voices, experiences and outcomes of children and young people are at the centre of our decision-making.

A Career with Purpose

Behind every dataset is a young person who has gained confidence.

Behind every outcome measure is a young person that feels better supported.

Behind every evaluation report is an opportunity to improve lives.

If you're excited by the idea of using evidence, insight and learning to create lasting change, we'd love you to join us.

Apply Now

Your expertise could help us demonstrate our impact, improve our practice and create even more opportunities for children and young people to thrive.

Closing Date: Noon Monday 10th August

Interview Date: Wednesday 19th or Friday 21st August (Interview will be on one day only, in Ambleside)
 

Brathay Trust is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to appropriate safeguarding and recruitment checks.
 

Brathay is committed to building a diverse and inclusive workforce and welcomes applications from all backgrounds and communities.

Do you love working with numbers? Are you passionate about accuracy and details? Would you like to use your skills to make a global impact? Join BMS World Mission as our Finance Assistant.

BMS World Mission is looking for a part-time Finance Assistant to join our small, fast-paced finance team in providing the organisation with excellent financial services. In this role, you will assist in the maintenance of the purchase ledger to process purchase transactions into our accounting system and assist with the monthly bank reconciliations.

About you: The successful candidate will be a flexible team player with excellent numeracy and organisational skills and superb attention to detail. Ideally you will have experience of purchase ledger processing or be willing to learn.

About us: BMS World Mission is a Christian mission organisation founded in 1792, today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

Why this role matters: This role is the primary point of processing for all purchase invoices and expenses, ensuring accuracy of our financial records and being a key point of contact for suppliers and staff.

If you are a hard-working and detail-oriented individual who wants to use your skills to make a global impact, we would love to hear from you.

If you would like to discuss this role further, please feel free to contact Adric Nazareth, International Finance Business Partner.

Key Information

Location: Didcot/hybrid

Hours: 21 hours per week

Employment type: Permanent

Salary: £26,515 per annum pro rata

Closing date: 9am on Thursday 13 August 2026

Interview date: Friday 21 August 2026

If you would like to discuss this role further, please feel free to contact us. We will also be holding lunchtime Q&As for enquirers on:

• Monday 20 July 12:00 - 13:00

• Wednesday 22 July, 12:00 - 13:00

The International Agency for the Prevention of Blindness (IAPB) is partnering with Robertson Bell on a retained basis to recruit a Director of Finance on a permanent basis. This is a rare opportunity to join a globally influential organisation at a pivotal point in its growth, leading the transformation of the finance function whilst helping drive the organisation's ambitious mission to eliminate avoidable sight loss worldwide.

This is far more than a traditional Finance Director role. The successful candidate will inherit a finance function ready for transformation, with the full backing of an ambitious Senior Leadership Team committed to investing in modern systems, stronger processes and strategic financial leadership. It is an exceptional opportunity for an ambitious finance leader looking to make their first move into a Director position, whilst remaining close to the operational detail and leading meaningful organisational change.

The role

• Partner with the Deputy CEO and Senior Leadership Team to shape the organisation's financial strategy and support the delivery of its ambitious three-year strategic plan.
• Lead the transformation of the finance function, moving from manual, spreadsheet-led reporting to streamlined systems, efficient processes and insightful business partnering.
• Oversee budgeting, forecasting and financial planning, including scenario modelling to support significant organisational growth and major international funding opportunities.
• Deliver high-quality management reporting for the Executive Team, Finance & Audit Committee, Board of Trustees and major international funders.
• Lead the production of statutory accounts, oversee the annual audit process and ensure full compliance with Charity Commission, Companies House and tax requirements.
• Develop robust financial controls, policies and governance frameworks that support a growing international charity.
• Manage treasury activities, cashflow and foreign currency exposure across an increasingly global operation.
• Build strong relationships with budget holders across the organisation, embedding a proactive and commercially minded finance business partnering culture.
• Lead, develop and mentor a small finance team, fostering a collaborative and high-performing environment.
• Play a key leadership role in organisational decision-making, helping ensure finance is viewed as an enabling function that supports innovation and impact.

The organisation

The International Agency for the Prevention of Blindness is the only global alliance dedicated to eliminating the world's avoidable vision crisis. Representing NGOs, professional associations, hospitals, academic institutions, corporations and philanthropies, IAPB works to influence policy, mobilise investment and strengthen health systems across the world.

The organisation has experienced significant growth in recent years, expanding to over 50 staff and securing substantial new investment to support its ambitious global agenda. This includes convening the inaugural Global Summit for Eye Health in November 2026, bringing together heads of government, multilateral organisations and major funders to accelerate progress towards ending avoidable sight loss for the 1.1 billion people currently living without access to the eye care they need.

With strong leadership, genuine investment in organisational development and a culture built around being ambitious, collaborative, inclusive and strategic, IAPB offers an outstanding opportunity to shape both the finance function and the future direction of the organisation.

Essential criteria

• Fully qualified accountant (ACA, ACCA, CIMA or equivalent).
• Experience working within an international charity.
• Strong understanding of charity finance, including restricted funding, grant reporting and Charity SORP.
• Demonstrable experience producing high-quality financial reporting, budgeting and statutory accounts.
• Experience improving financial systems, controls and reporting processes.
• Proven ability to build effective relationships with senior stakeholders, trustees and non-finance colleagues.
• Strong leadership skills, with experience developing and supporting finance teams.
• Commercial mindset with the ability to translate financial information into strategic insight.
• Excellent communication skills, with confidence presenting complex financial information to a range of audiences.

Apply now

This is a permanent, full-time position with a salary of £87,000 based on a hybrid working model requiring one day per week in the London office, typically on Tuesdays.

The role offers an excellent benefits package, including a 10% employer pension contribution, 30 days annual leave plus bank holidays, flexible working, enhanced family leave policies and an Employee Assistance Programme.

We're looking for a proactive and approachable Registered Manager of 16-17 Supported Accommodation who will thrive in a busy, fast-paced environment, has high standards, enjoys delivering results and believes everyone should be treated with kindness, fairness and respect.Part-time applications are also welcome.

As Registered Manager, you will oversee YMCA's Supported Accommodation Service, ensuring young people aged 16–17 receive safe, high-quality, aspirational support that enables them to belong, contribute and thrive as they prepare for adulthood and independent living.

Initially, you will lead the successful mobilisation and Ofsted registration of our first service before overseeing multiple sites as the service grows.

About the Role & Key Responsibilities

Exceptional Service Delivery

• Lead on ensuring that the day to day operation of the service is in line with the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards.
• Lead, supervise and develop a high-performing staff team - preparing every staff member for registration and future Ofsted inspections.
• Motivate, inspire and develop multiple supported housing teams including 4+ direct reports to successfully manage their own teams, including the delivery of recorded monthly supervision and case management.
• Complete a monthly case management review of each site with relevant manager, including an in-depth audit to ensure young people are receiving the best possible support including high quality case notes, interventions, goals, and a consistency of delivery and approach across all teams.
• Work to build effective staff teams that meet and exceed their set goals and targets and monitor their performance, pro-actively addressing any challenges with the support of HR colleagues.
• Empower your teams to meaningfully engage, involve, and devolve decision making power to young people wherever possible to enable them to highlight and design areas for service development and co-create possible solutions or opportunities for change.
• Model for your teams the use of coaching and motivational interviewing techniques to empower young people with complex needs to regularly set and achieve ambitious person-centred goals, praising them for their achievements, and celebrating where appropriate through the resident incentive scheme.
• Work with your teams to ensure all young people understand and meet the terms of their licence agreement, outlining the expectations we have of them and what they can expect in return from the team at YMCA.
• Ensure you and your teams follow our agreed policies and procedures, including our Positive Change procedure if young people do not meet the expectations shared with them in their licence agreement practicing ‘elastic tolerance’ giving them the opportunity to recognise and change their behaviour.
• Build and maintain excellent working relationships with Local Authorities and ensure the team develop and maintain excellent working relationships with Social Workers, Personal Advisers, local education providers and other partner agencies.
• Be the primary organisational representative at Ofsted inspections, commissioning meetings and placement reviews.

Collaborate with the Head of Resident Services & Head of Housing Services

• Utilising the YMCA Emotional Needs framework, ensure that each young person has a person-centred support plan in place where they set themselves goals focused on independence, emotional wellbeing, education and employment.
• To ensure young people develop practical life skills needed for independent living – including cooking, budgeting, tenancy management, health and wellbeing and positive relationships.
• To ensure that young people are supported with challenges as they present in a curious, empathetic, and solution focused way, responding in a timely manner, as part of or in addition to any planned sessions.
• To deliver a person-centred, asset-based, and trauma-informed approach at all times, recognising that one of the stages of change is relapse which is an important part of the journey towards achieving long term success.
• To ensure smooth transitions between placements.
• Share opportunities to signpost young people for specialist internal and external support with your teams wherever possible i.e. ARC, MK ACT, Mental Wealth.
• Arrange and ensure your teams actively engage in all Reflective Practice sessions designed to allow space for practitioners to consider, reflect on, and improve their practice on an ongoing basis.

Compliance

• Lead on ensuring that all aspects of service delivery, including H&S, Facilities etc are compliant with the necessary regulations, to ensure smooth Ofsted registration, working with teams from across the organisation where necessary.
• Ensure you and your teams collect and record all data required for monitoring and evaluation purposes and write regular case studies to demonstrate the ongoing impact of your work.
• Complete audits, quality assurance processes and continuous improvement plans to ensure continued compliance and success.
• Monitor incidents, complaints and outcomes for young people.
• Ensure that all contract and funding reporting is completed on time and to a high standard to protect and grow our vital commissioning and funding relationships.
• Ensure you and your teams record all information and actions taken factually and as if written to the young person on In-Form (our housing management system) and MyConcern (our safeguarding record system) in a way that you would feel happy to share with the young person if requested.
• Ensure all teams record and complete any actions needed in terms of licence management following property checks, damage to property, or abandonment of property etc.
• Receive and record all compliments and complaints about the housing service on In-Form in line with all Housing Ombudsman requirements and respond to all complaints in writing in a timely manner in line with the appropriate policy and procedure.
• Ensure that all service areas are delivered within budget, reporting any concerns to SLT in a timely manner.
• Ensure service level risk assessments and other health and safety compliance documents are completed as and when necessary for all relevant housing support areas.
• Ensure all H&S and Facilities checks are completed to ensure compliance with Ofsted requirements, raising this promptly with the SLT if Ofsted registered properties are not compliant.

Safeguarding

• Ensure safeguarding lies at the heart of every aspect of the service.
• Act as a Designated Safeguarding Lead and ensure all members of your team record any Safeguarding concerns immediately on MyConcern and make any referrals requested in line with the Safeguarding policy.
• Act as the first point of contact for on-call queries from your direct reports, escalating any significant incidents or safeguarding concerns to SLT, and ensuring adequate cover is in place where necessary.
• Ensure teams are regularly trained in Professional Boundaries to remind staff of their obligation to uphold & maintain them at all times.

About You

You're an experienced leader who enjoys raising standards and making things better. You naturally see opportunities to improve services, simplify processes and create environments that people are proud to be part of. You're equally comfortable developing long-term plans as you are supporting your team to resolve day-to-day operational challenges.

You'll ideally have:

• Experience of managing and motivating a large team providing 24/7 support across multiple sites.
• Level 5 Diploma in Leadership and Management for Residential Childcare, or other qualification accepted by Ofsted (or willing to work towards).
• At least 2 years experience working in supported accommodation, residential childcare leaving care or other supported housing setting for young people.
• Excellent knowledge of safeguarding, risk management and partnership working.
• Strong understanding of the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards.
• Experience of working in an asset-based, person-centred, trauma-informed Psychologically Informed Environment (PIE).
• Experience of effective reporting and data collection for the purposes of monitoring and evaluation.
• Excellent leadership, communication and relationship-building skills.
• Strong planning, organisational and problem-solving skills.
• The confidence to challenge poor performance, influence others and drive operational excellence.
• A proactive, customer-focused mindset with a genuine passion for raising standards.

Why Join Us?

This is an exciting opportunity to make a genuine impact within a growing organisation that's ambitious about both its people and the communities it serves.

You'll have the opportunity to:

• Make a real difference in a purpose-driven organisation.
• Build trusted relationships across the organisation.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're passionate about people, thrive in a fast-paced environment and want to help build a culture where people are supported, challenged and inspired to achieve their best, we'd love to hear from you.

About you

Do you want to use your skills to make it possible for people with myeloma to live longer and better lives?  We are looking for a Company Partnership Fundraiser to support the delivery of our ambitious fundraising strategy by growing income from companies and organisations across the UK, developing strong partnerships and delivering engaging fundraising opportunities that inspire support for Myeloma UK.

You will have experience of working in a charity or customer focused environment and be able to demonstrate success in building effective relationships with excellent relationship management skills.  Being able to manage a wide range of tasks, work well under pressure together with a commitment and desire to make a difference is essential for this role.

The post holder will have excellent communication, organisational and IT skills with the ability to be flexible with your workload and prioritise effectively.  Experience in fundraising, partnerships, or business development (ideally with corporate audiences) and using Raiser’s Edge or similar CRM system would be an advantage but not essential.

About the role

The Company Partnership Fundraiser willgrow income from companies and organisations across the UK The role will focus primarily on employee-led fundraising and local business support, developing relationships that arise from personal connections to myeloma and growing these into long-term sources of income and engagement. They will build on local company opportunities often identified by the Community Fundraisers and promote Myeloma UK’s exciting range of events to encourage participation and support, as well as proactively identify new opportunities for company support.

You will work with Fundraising colleagues, collaboratively identifying wider fundraising opportunities such as community events, major donor, and legacy leads which can then be developed further by the relevant fundraising specialist in the team. The role will require travel throughout the UK to maximise engagement opportunities with supporters and income generation. As well as quarterly team meetings and other opportunities to network with Myeloma UK colleagues.

The post holder will provide the highest quality of stewardship and supporter journey to maximise engagement, retention and build a sustainable pipeline of support as well as representing Myeloma UK at meetings, events, and networking opportunities to build awareness and generate support,

About us

Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. 

We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.

Our ultimate goal is to find a cure. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am on 24 August 2026 and online interviews will be held w/c 31 August 2026.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

We’re looking for someone who makes things happen

We’re looking for a proactive, curious and practical research and evaluation leader who spots opportunities, builds partnerships, and helps us turn lived experience into evidence that improves services, influences policy and drives change.

The Hepatitis C Trust is one of the UK’s biggest lived-experience organisations working in Inclusion Health. With almost 500 staff and volunteers, our teams work in communities and prisons across England, and in parts of Scotland and Wales, reaching people that mainstream health services routinely struggle to engage.

This gives us a unique reach among populations whose voices are too often missing from research, policy and service design.

Our research and evaluation programme aims to:

• Evidence the impact of our programmes and services.
• Understand what works, and what doesn’t, in improving outcomes for marginalised and excluded communities.
• Strengthen our understanding of the value and potential of peer-led and lived experience approaches.
• Improve the representation of excluded populations in research, policy and service design.

We’re looking for someone who:

• Has a strong background in research and evaluation, including both qualitative and quantitative methods.
• Is proactive, self-directed and comfortable taking ownership of projects.
• Has experience of generating evidence that informs policy, practice or service improvement.
• Is excited by the potential of lived experience and peer-led approaches.
• Builds strong relationships and enjoys working collaboratively.
• Has excellent written and verbal communication skills.
• Is committed to equity, inclusion and social justice.

Why this role?

You’ll have genuine autonomy to help shape a growing research and evaluation function within one of the UK’s leading lived-experience organisations. Most importantly, you’ll have the opportunity to generate evidence that changes services, influences policy and improves outcomes for some of the most marginalised communities in society.

Recruitment timetable

Application deadline: 11:59 PM on Sunday 23rd August

First-round interviews: 7-8 September 2026

Salary: £38-40k

The role can be full-time or part-time, depending on the successful candidate’s availability. Ideally, you’ll work from our London office at least two days a week, although we can be flexible for the right person.

The Hepatitis C Trust is committed to equity and inclusion, and particularly welcomes applications from people with lived experience of hepatitis C, drug use, homelessness, the criminal justice system, or other experiences of social exclusion.

Astra Foundation is seeking a Foundation Director; a dynamic, seasoned and strategic leader with a background in philanthropy who is motivated by their mission to combat loneliness in young adults, empower youth to reach their full potential, and reduce plastic pollution, primarily in the UK and France. This is an exciting opportunity to lead a young foundation and support the next phase of its evolution, building on strong foundations to further steward support for their priority areas and civil society partners. The ideal candidate will be collaborative, with a willingness to handle all aspects of the Foundation’s work, from high-level strategy and external relations to day-to-day administration.

Partnerships Executive

£31,394pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

Join us at WWF-UK – Partnerships ExecutiveSenior Digital Channels Analytics Manager

About the role

We’re excited to be recruiting a Partnerships Executive to support the delivery and growth of WWF-UK’s sector-leading corporate partnerships, helping to drive impact for nature through some of the UK’s most ambitious and influential collaborations.

At WWF-UK, we know we cannot tackle the challenges facing our planet alone. Our partnerships bring together businesses, innovators and changemakers to help drive action for climate, nature and sustainability at scale.

This role sits within the Partnerships Management Unit, the team responsible for delivering and growing WWF-UK’s portfolio of long-term strategic partnerships with organisations including Sky, HSBC, GSK, KPMG and Reckitt.

As Partnerships Executive, you’ll play a key role in helping partnerships deliver against WWF-UK’s strategic goals across income, influence, advocacy and engagement. You’ll support the day-to-day delivery of partnership activity, help build strong relationships with partners and colleagues across the WWF Network, and contribute to projects and experiences that create meaningful impact for nature.

This is a varied and collaborative role combining relationship management, project coordination, communications and operational support to the wider partnerships team. You may also have the opportunity to manage smaller partnerships directly or support a larger strategic partnership as part of a wider matrix team.

We’re looking for someone who is highly organised, proactive and relationship-focused, with the ability to manage multiple priorities while bringing energy, attention to detail and a strong commitment to WWF’s mission.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

· Experience supporting relationship management within a commercial, charity or partnership environment

· Excellent organisational and administrative skills, with the ability to manage multiple priorities and deliver to deadlines

· Strong communication and presentation skills, with the ability to build positive working relationships internally and externally

· Experience coordinating projects, events or partnership activity across multiple stakeholders

· Strong attention to detail, including experience managing information, budgets, reports or tracking systems accurately

· Experience supporting the delivery of engagement activity such as events, communications, fundraising or volunteering initiatives

· Collaborative approach, with the ability to work effectively across teams and with a wide range of colleagues and partners

· Proactive and solutions-focused mindset, with the confidence to take ownership and drive work forward

· Strong planning and coordination skills, including the ability to work flexibly in a fast-paced environment

· Ability to manage and prioritise a varied workload while maintaining a high standard of delivery

· Commitment to WWF’s mission and values, with enthusiasm for helping drive the success of WWF-UK’s partnerships work

Desirable

· Understanding of how companies work with charities, NGOs or purpose-driven organisations

· Fundraising and/or employee engagement experience

· Experience supporting partnership reporting, financial processes or impact tracking

· Knowledge or interest in sustainability, climate or conservation issues

· Experience working within partnership, account management or stakeholder engagement environments

· Experience coordinating internal or external events and engagement activities

· Experience working across matrix teams or within large, complex organisations

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays

• Flexible working options, to support your work life balance

• 5% employer contribution to pension, rising to 10% with employee contribution

• Learning and development opportunities to help you grow

• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date - 19/08/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

As Supporter Care Coordinator, you’ll be the first point of contact for people engaging with our three charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. You’ll play a key role in delivering excellent service, managing a wide range of enquiries from supporters—whether they’re donating, fundraising, or simply seeking information.

The role requires you to become highly knowledgeable about activities across our three charities, engaging with internal teams and maintaining a positive, helpful presence in all interactions.

You’ll handle supporter enquiries across various communication channels, ensuring timely responses within our service level agreements. From processing donations and managing complaints to maintaining accurate records in the fundraising database (Raiser’s Edge), you’ll help ensure a smooth, efficient experience for every supporter. You’ll also be helping to manage relationships with external suppliers, making sure they deliver on our high standards of supporter care.

This is an ideal opportunity for someone who enjoys solving problems, values attention to detail, and thrives on building relationships. We’re looking for someone who is up for getting involved with all areas of  fundraising with the drive to make things run just that bit smoother. Whether it’s improving how we manage enquiries about our events or making sure donors get a special thank you. This role needs someone who is proactive about providing the best experience for our supporters and can build great relationships with the team to do so.

The Team
The role is within the Individual Giving, Legacies & Supporter Care team. The team is led by a Head of
Individual Giving who manages these vital areas of public fundraising. This role will be managed by the  Supporter Care Manager.

Key Relationships
Internal: All fundraising teams, Funding Team, Gift Processing, Fundraising Database, Legal and Compliance, Digital, Marketing and Communications.
External: Fundraisers and donors (the public), Guy’s and St Thomas’ Hospital trust staff, Agencies operating face to face fundraising, fulfilment agencies, events operations agencies

Key Responsibilities

Supporter Enquiries & Communication

• Act as the first point of contact for supporters via email, telephone, voicemail and post, delivering warm, professional and responsive customer service across all our charity brands.
• Triage and respond to a wide variety of enquiries – from donations and event registrations to complaints and requests – within a 48-hour timeframe, in line with our service level agreements.
• Engage with supporters with empathy and kindness, helping to build long-term relationship and positive experiences.
• Handle sensitive requests such as cancelling or amending regular gifts, updating contact preferences, and allocating donations to specific funds.
• Manage and escalate complaints appropriately, ensuring they are logged accurately in Raiser’s Edge and resolved in line with our policies and timelines.
• Liaise with third-party agencies, particularly face-to-face and door-to-door fundraising partners, to ensure prompt resolution of supporter issues and flag delays or concerns to relevant internal teams.

Donation Processing & Database Management

• Process donations received over the phone, ensuring secure handling and accurate entry into the database.
• Update and maintain supporter records in Raiser’s Edge CRM, recording all communications and actions taken.
• Work closely with the Gift Processing team to ensure timely thanking of donors and that all relevant correspondence is correctly documented.
• Respond to specific donation-related requests, such as Gift Aid updates, tribute gifts, or restricted fund allocations, with care and accuracy

Process Management & Operational Support

• Manage and improve core Supporter Care processes, ensuring team documentation, templates, and workflows are regularly reviewed and kept up to date.
• Use mapping tools like Mural and Visio to visually present processes.
• Lead on the upkeep of supporter communication tools, including templated responses, acknowledgement letters, and postal receipts.
• Maintain operational systems such as the franking machine and oversee supplies of stationery, packaging, and materials used across the team.
• Handle briefing documents from fundraising and funding teams, ensuring necessary updates to processes and supporter care materials are implemented.

Insights, Reporting & Continuous Improvement

• Collect both quantitative (e.g. response times, enquiry volumes) and qualitative (e.g. supporter feedback) data to measure Supporter Care performance and help to identify areas for improvement.
• Contribute to quarterly reporting exercises, including complaint analysis and supporter experience metrics.
• Share supporter stories, feedback and ideas with the wider fundraising and supporter experience teams to help shape more meaningful engagement.

Collaboration & Cross-Team Working

• Build strong, effective relationships with internal teams including Gift Processing, Data, Public Fundraising and Funding & Impact to align supporter care practices and ensure a seamless supporter journey.
• Support teams across the organisation by offering advice, collecting requirements for process improvement, and helping them meet supporter response timeframes.
• Provide stewardship support to teams as required, such as posting in Facebook groups, doing thanking calls, writing thank you cards or helping with other new campaigns/appeals.
• Develop and maintain relationships with key external suppliers to ensure supporter care standards are upheld across all third-party touchpoints.

Charity Representation & Team Culture

• Contribute actively and preparedly to team meetings, share insights, support colleagues with ad hoc tasks and cover when needed.
• Participate in our monthly and weekly team meetings, showing a collaborative and enterprising spirit in discussions and looking for opportunities to explore new areas of our work.
• Take ownership of your professional development with support from your manager, and uphold the charity’s values of diversity, equity and inclusion in all aspects of your work.
• Stay up to date with the work of the charity and the hospital Trust, demonstrating genuine interest and commitment.
• Represent the charity in-person at supporter engagement activities, stalls and events held on hospital sites.
• Support major fundraising events such as the London Marathon and the annual Abseil, often outside regular working hours, by engaging with participants and enhancing their supporter experience.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Skills, Knowledge and Expertise

Skills, Abilities, and Attributes

• Strong organisational skills, with experience managing a busy workload in a fast-paced environment and effectively balancing multiple priorities throughout the day.
• Excellent communication skills, both verbal and written, with confidence engaging a wide range of people on the phone, in writing and in person.
• Ability to triage and prioritise a wide variety of enquiries within SLA timeframes (48 hours)
• Excellent Customer service skills with a warm, professional, and responsive manner and an ability to engage with supporters with empathy and kindness, building long-term relationships
• Sensitivity and discretion when handling delicate requests
• Complaint handling and de-escalation skills
• Strong relationship-building skills, both internally (cross-team) and externally (with agencies/suppliers)
• Accuracy and attention to detail 
• A positive, inquisitive, proactive and solutions-focused mindset, with a willingness to share learning and contribute to a culture of continuous improvement.
• Collaborative and adaptable, with a passion for solving problems and working across teams to support shared goals.
• Willingness to support new initiatives and take on new challenges, including occasional out-of-hours support at key events.
• Commitment to diversity, equity, and inclusion
• Self-motivation and ownership of professional development

Knowledge, Experience, and Qualifications

• Experience in a customer service role within a busy team environment
• Experience managing high volumes of calls and emails
• Understanding of complaints handling procedures and service level agreements
• Experience using a CRM database, ideally Raiser’s Edge or Salesforce 
• Experience managing administrative or financial processes securely and accurately
• Experience working with or managing relationships with third-party agencies 
• Strong IT proficiency, particularly in Microsoft Office (Excel, Word, PowerPoint) and a willingness to adapt to new digital systems and tools
• • Experience working cross-functionally with teams 
• Experience contributing to reporting and performance metrics

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Oriau: 0.8CALl (28 awr yr wythnos) | Cyfnod penodol: Blwyddyn o’r penodiad

Cyflog: Gradd D: £33,662 – £39,559 (pro rata)

Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst

Rydym yn chwilio am Uwch Swyddog Polisi Cyhoeddus profiadol i gydlynu ein gwaith cyngor polisi a materion cyhoeddus – gan gyfrannu at gyflawni un o’n pedair prif flaenoriaeth strategol: “Cyfrannu at ddatrysiadau polisi mawr drwy gynnig cyngor annibynnol a galluogi cyfnewid gwybodaeth”. Rydym yn chwilio am rywun sydd â’r brwdfrydedd i ysgogi ein Cymrodyr anhygoel a’n rhanddeiliaid eraill i sicrhau bod ein gwaith yn effeithiol.

Bydd deiliad y rôl hefyd yn gyfrifol am ddarpariaeth Gymraeg a gwaith dwyieithog y Gymdeithas. 

Dyma gyfle cyffrous i rywun sydd eisiau cyfuno gwaith hyblyg â rôl ddiddorol ac amrywiol mewn tîm deinamig. Rydym yn bwriadu cyflogi ar sail cyfnod penodol o flwyddyn (i ddechrau), ac ar sail 0.8CALl, ond yn barod i ystyried rhannu’r swydd.

Mae rhuglder yn y Gymraeg yn ofynnol ar gyfer y swydd hon.

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Hours: 0.8FTE (28hrs per week) | Fixed term: 1 year from appointment

Salary: Grade D: £33,662 – £39,559 (pro-rata) 

Application deadline: midnight on Sunday 23 August

We are seeking an experienced Senior Public Policy Officer to coordinate our policy advice and public affairs work – contributing to the delivery of one of our four key strategic priorities: “Contribute to major policy solutions by providing independent advice and facilitating knowledge exchange”. We are looking for someone to with the enthusiasm to mobilise our amazing Fellows and other stakeholders to ensure our work delivers impact. 

The role holder will also have responsibility for the Society’s Welsh Language offer and bilingual working.

This is an exciting opportunity for someone looking to combine flexible working with an interesting and varied role in a dynamic team. We are looking to employ on a fixed-term basis for one year (in the first instance), and on a 0.8FTE basis, but will consider job-shares.

Fluency in Welsh is a requirement of this post.