Head of operations and programmes jobs

About Us

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

About the Role

This role leads our work across Birmingham at an exciting moment. We are developing a participatory, community-centred approach to analysing the city's economy, identifying opportunities for change and coordinating alliances to act on them. This means bringing together mixed groups, including grassroots changemakers, researchers, funders and other partners, and facilitating processes that help people make sense of complex information together, find common ground and make decisions about collective priorities. The role requires someone who can hold these processes well: strong facilitation skills, communicating complex ideas accessibly, building trust across groups, sustaining momentum over time and helping diverse coalitions move from analysis to strategy to action.

The Senior Programme and Network Lead will develop and deliver initiatives that support a growing movement for economic justice across the city, with a particular focus on building support and engagement amongst grassroots changemakers and communities experiencing economic injustice. It will manage projects and resources, conduct programme development and delivery, oversee outreach and partnerships, changemaker recruitment and contribute to fundraising, ultimately playing a key role in shaping our regional impact. This position is crucial in coordinating our work across Birmingham and driving meaningful collaboration with local and national stakeholders, in particular working collaboratively with Economic Justice Brum, a long-standing initiative working on local economic systems change.

Online Open House

Come and meet us! Candidates are invited to attend an information webinar and to meet some of the team on Wednesday 13th May at 12pm or Wednesday 21st May at 5pm. Both webinars will cover the same content, so there is no need to attend both.

For the full role description, Open House registration information and details on how to apply please visit our website by clicking 'How to Apply' below.

We’re looking for a creative and collaborative Head of Programme Design to lead the Programme Design Team at BookTrust, as part of our central Research and Design function.

The role will cover evidence-informed, human-centred programme design across the full spectrum from new opportunity definition to programme iteration and continuous improvement. It will hold overall programme design accountability for our products and experiences designed for impact with primary audiences - delivery partners and families. 

We have a skilled Design team, experience of applying human-centred design approaches in programme design and strong organisational support for a design-led approach. The post-holder will lead our Programme Design approach to the next level of maturity and help it become even more embedded within the organisation. The post-holder will deliver excellent stakeholder stewardship around our programme design ensuring our detailed product design (e.g. with our communications, partnerships and books teams) stay true to our overall programme intent (ie. against objectives that will include impact and supporting income generation). 

The role will have accountability for innovation in programmes - ensuring that we make rapid progress against our riskiest assumptions using design-thinking approaches to help us define and activate opportunities quickly. 

Please apply through our website and attach your CV and covering letter showing how you meet the person specification and your motivations for applying for the role in addition to answering one of the following questions: 

1. How would you go about setting and maintaining an organisational standard around co-design and inclusive design? How would you balance practical considerations and limitations with best-in-class approaches? 
2. What are the key features of a high performing Programme Design Team and what approaches would you take to help the team achieve excellence?

Your covering letter should not be longer than 2 pages.

For more information and the person specification, please download the full job description.

Closing date: Friday 22nd May

We may choose to close applications early if we have received sufficient numbers of quality applications, so please don’t wait until the closing date to apply.

Are you an experienced fundraiser who is passionate about animal welfare?
We’re looking for a Head of Supporter Development to oversee our supporter communications journey, collaborating with various teams to ensure our supporters receive the best care and attention.

What does this role do?
As Head of Supporter Development, you will:

• Lead and transform how we engage with supporters, embedding a cultural shift and supporting teams to deliver on strategic objectives,
• Implement the supporter engagement strategy, including producing annual plans and a programme for regularly monitoring and evaluation activity, continuously improving the approach to enhance outcomes,
• Ensure all fundraising activities and products are audience led, using audience insight to inform decision making and ensuring high standards are upheld,
• Develop and manage budgets for supporter engagement activity.

This role is a fixed term, family leave cover contract until March 2027. Interviews for this role are provisionally scheduled for week commencing 1st June 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need significant experience in supporter development and direct marketing, and experience of audience insight and segmentation principles. You’ll have strong leadership skills, with experience of leading high performing teams, with the ability to lead change and growth, and embed culture. You’ll also have a deep understanding of compliance and data protection regulations, and excellent attention to detail. Above all, you’ll have a commitment to the work we do.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Role purpose

The Head of Finance is a key member of the Charity’s senior management team, working closely with the chief executive, directors, and trustees. The head of finance will lead the day-to-day financial operations of the Charity, including budgeting, reporting, audit, payroll, and pensions. Managing the finance manager and management accountant, the Head of Finance will ensure the effective running of the finance department and smooth day-to-day processes. Reporting directly to the Chief Executive, you will be a key advisor on strategic financial decisions, balancing meticulous operational control with strategic planning.

As the Head of Finance, you will:

• Proactively contribute to the development and delivery of the Charity’s strategy through developing long-term financial planning to underpin our objectives.
• Act as senior finance business partner to the senior leadership team, supporting strategic and operational decision-making.
• Lead on the annual audit and production of statutory accounts, ensuring effective management of the audit process.
• Support the rest of the Charity team to become financially informed and comfortable understanding financial performance, control, and accountability.

Main responsibilities

Financial controls, reporting, and operational finance

• Lead the finance function of the Charity, ensuring accurate, timely, and compliant financial management and reporting.
• Ensure that appropriately robust internal financial and operational controls are in place.
• Ensure that our unrestricted and restricted funds and accounting records are maintained in accordance with legal and regulatory requirements and best practice.
• Ensure timely and accurate monthly management accounts and other reports are produced by the finance team and distributed to members of the senior management team, encouraging ownership of departmental budgets.
• Manage and oversee accounts receivable and payable, ensuring strong cash management.
• Ensure all banking facilities, financial systems, and internal processes function to a high standard and enable the Charity to carry out its transactional and operational financial functions.
• Lead financial risk identification and mitigation, working closely with the chief executive and leadership team, and reporting to the board of trustees.

Financial administration and governance

• Manage the production of statutory accounts in line with the Charity SORP and lead the annual external audit process.
• Oversee our tax affairs, including PAYE, national insurance, corporation tax, VAT, and gift aid.
• Responsible for our payroll and pensions functions.
• Maintain and continuously improve financial policies, procedures, and controls, working closely with the fundraising and operations teams to ensure organisational efficiency.
• Identify and escalate financial risks to the chief executive and board
• Line manage and support the management accountant and finance manager, ensuring professional development and high-quality output.

Person specification

Knowledge and experience

We are looking for candidates with demonstrable strategic financial leadership spanning organisational planning, budgeting, risk, and reporting. You will have:

• You must be a fully qualified accountant (ACCA, ACA, OR CIMA)
• Excellent knowledge of charity financial management, SORP, and audit is essential.
• Experience of effective budget setting and implementing controls and processes to manage and monitoring budgets
• Firm understanding of risk management
• Experience of improving policies and processes in comparable organisations
• Success in delivering increased cost effectiveness
• Evidence of building financial impact and performance metrics and reporting
• Understanding of the requirements of legislation, Charity Commission and professional body guidance on a being a well-run and financially accountable Charity
• Considerable experience of management and development of staff

Skills, abilities, and behaviours

• A strategic thinker with the ability to see the bigger picture and make decisions in line with the charity’s needs as part of a team
• Strong change management skills with experience of managing teams through change
• Excellent written and verbal communication skills, including the ability to interpret and communicate financial information to a non-specialist audience
• Strong organisational development skills, able to identify and act on opportunities to drive performance in business
• Experience of the charity or not-for-profit environment (this could be gained as a trustee) preferably with some understanding of charity funding and investment management
• Collaborative working style with excellent written and verbal communication skills
• Resilient with a flexible, creative and solutions-focused approach to problem-solving

We are looking for a Programme Coordinator to help deliver a UK-wide, government-funded programme supporting around 700 university students to build the skills, experience and industry connections needed for careers in the electronics and semiconductor sector.

You’ll be joining a small, high-performing charity working at national scale. This is a hands-on role at the centre of delivery, where you will coordinate students, partners and activities across a complex, fast-moving programme.

This is a hands-on coordination role with real ownership across programme delivery.

You will take ownership of key areas of delivery, solve problems day-to-day, and help ensure the programme runs smoothly at scale. If you are organised, proactive, and want to build towards a Programme Management role while delivering meaningful work, this role will give you that opportunity.

Why this role matters

This programme plays a critical role in addressing the UK’s electronics skills shortage by supporting students from university into industry.

It combines in-person events, industry engagement and digital learning, delivered across multiple universities and partners nationwide.

At this scale, coordination is everything. Done well, it:

• Ensures a high-quality experience for every student
• Enables partners to engage effectively
• Allows a small team to deliver at national scale

This role exists to make that happen.

What you’ll be responsible for

You will play a central role in coordinating delivery across a large, multi-partner programme. Your responsibilities will include:

• Managing student communications, including responding to queries and supporting onboarding and participation
• Acting as a key coordination point between students, universities, industry partners and internal teams
• Supporting the planning and delivery of programme activities, including induction events, residentials, webinars, site visits and industry events
• Coordinating logistics such as registrations, attendance tracking, communications and on-the-day delivery support
• Supporting the recruitment and onboarding of ~400 new students, including application coordination and candidate communications
• Managing day-to-day operations such as programme inboxes, records, tracking and follow-ups
• Working across multiple internal stakeholders to keep delivery aligned, on track and moving forward
• Identifying and resolving routine delivery issues, escalating where needed

You will be trusted to manage your own workload, prioritise effectively, and take ownership of delivering work to a high standard.

What you’ll gain

• Real ownership in delivering a national programme at scale
• A clear pathway to Programme Manager, with hands-on experience across delivery
• Exposure to universities, industry partners and a government-funded initiative

What we’re looking for

We are particularly interested in people who can demonstrate:

• Experience coordinating projects, programmes or events involving multiple stakeholders
• Strong organisational skills and ability to manage multiple priorities
• Confidence communicating with a range of audiences
• A proactive approach to problem-solving
• The ability to take ownership and follow through

You might have developed this experience in programme coordination, events, operations, education, or similar roles.

You do not need to meet every requirement. If this role excites you, we encourage you to apply.

Please note that UK-wide travel will be a requirement of this role.

Provisional Interview Dates:

• Stage 1 (telephone interview) = w/c 8th June
• Stage 2 = w/c 15th June

About UKESF

The UK Electronics Skills Foundation (UKESF) is a national STEM education charity working to address the UK’s electronics skills shortage.

We work across schools, universities and industry to inspire and support the next generation of engineers, helping students progress from early interest through to employment.

We are a small, collaborative organisation with a strong focus on delivery and impact. Our culture is low ego, high ownership and mission-driven, and we are looking for people who want to contribute to meaningful work at scale.

​SUMMARY​

​Position Title: Head of Programmes (CMDP) Mat-Cover

Level: Level 6

Salary: £40, 000 - 46, 000 (FTE yearly) 

Reports to: Director of Programmes and Partnerships

Location: The Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)

Contract: Fulltime (40hrs/weekly), fixed-term maternity cover contract for 1 year with potential for Part time (e.g., 32hrs/weekly) extension subject to funding.

Hours: TAA has flexible working hours, with some expected evenings (e.g. one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date: As soon as possible(potentially June with consideration for notice period)

Benefits:  TAA laptop (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).​

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.​

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers, and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.​

We are looking for a Head of Programmes who believes in this vision and is capable of building the leadership of young people that enables them to turn the resources they have into the power they need to make the change they want. It will be your job to help grow the Changemaker Development programme, train and organise Changemakers, create magic and spark the hope for something more! If this excites you, then please apply.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day.​If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!​​

​AREAS OF RESPONSIBILITY​​​

​1.You will be responsible for the Changemaker Development Programme (CMDP) including but limited to:

• Working with the Associate Director of Programmes and Associate Director of Partnerships to coordinate programmes planning and delivery timelines for CMDP.
• Managing cross programmatic projects to standardise processes and practices in the Programmes Department
• Designing and developing the recruitment process for Alumni to join the CMDP and create a targeted recruitment strategy to grow the Alumni Changemaker pool
• Managing the monitoring and evaluation of the programme including quantitative and qualitative data, and facilitate the process of ongoing learning being integrated into the programme
• Working with Programmes Leadership Team to coordinate and deliver a holistic safeguarding, wellbeing and pastoral care strategy across TAA’s work with young people
• Responsible for holding the CMDP budget and ensuring that it is managed and spent in accordance with TAA expenses procedure e.g. signing off expenses up to £1,000 expenditure and escalating to Director of Programmes and Partnerships for amounts exceeding this.

2.​You will be accountable for the learning design and delivery to include but not limited:

• Leading the design of the CMDP curriculum to agreed TAA standards engaging key stakeholders, e.g. alumni, programmes team, external partners 
• Supporting Alumni Changemakers to design, deliver and facilitate social justice workshops in line with established pedagogical approaches at TAA.
• Leading the development of learning journeys for Alumni Changemakers.
• Working during school holidays for camps, and in the evenings to accommodate school hours, which may include regular evening work and unsocial hours during programme delivery.​

3.You will be the port of call for the Changemakers and Community Organisers who will help run the programme, and a regular and trusted individual whom the young people know and can connect with. To include but not limited to:

• You will support the Changemakers in co-creating this space with young people in the community and helping them identify ways to bring participants along into the membership.
• You will be managing the Changemakers who are delivering the programme - and updating both the Community Director and Director of Programmes and Partnerships on their progress and development. 
• You will hold the budget for the programme - keeping track of expenses and thinking through ways to keep costs down. 
• You will ensure that you provide accurate and timely financial information to the budget lead for your work and to the Finance, HR & Operations team
• You will be responsible for holding relationships with Alumni Changemakers and holding the relational culture of the CMDP to ensure we have a brilliant atmosphere for learning, nurturing and growth for Alumni Changemakers, including but not limited to:
• Taking responsibility for the pastoral care of Alumni Changemakers on placement including building the pastoral care approach with the Programmes Leadership Team.
• Taking responsibility for building and nurturing key relationships with fellow social justice activists, organisers and educators in the sector who can support, challenge and inspire our Alumni Changemakers.
• Representing TAA at any applicable events, in the press and in activist circles 
• ​Building and nurturing relationships with alumni/members.​

4.You will be accountable for the learning design and development of the Leadership Development Framework. To include but not limited to:

• Designing and developing a cohesive, high-quality curriculum aligned to TAA’s strategic goals and organisational values
• Establishing and embedding a clear pedagogical approach that underpins all delivery and supports effective facilitation
• Creating structured learning journeys that support the progression and development of young people as leaders
• Developing and maintaining facilitator guides, resources and tools to ensure consistency and quality across delivery
• Working with staff and members to ensure curriculum and pedagogy are effectively understood and implemented
• Reviewing delivery, gathering feedback and insights from members, and iterating on the curriculum and approach to continuously improve quality and impact​

5.You will ensure that your programmatic activities are managed as well-oiled machines through pulling in the right people at the right time and ensuring that key milestones are met:

• Responsible for ensuring effective departmental administration including delegating key administrative tasks to relevant staff
• You will be working with the Director of Programme and Partnerships, Director of Community, the Safeguarding and Wellbeing Team and others to think about the safety, safeguarding, and wellbeing needs of the young people participating in the programme and beyond. 
  • You will ensure safeguarding and Health and Safety standards are met across the programmes team and other critical policies and practices within the organisation, working proactively with relevant leads to understand requirements and operationalise effectively
  • You will contribute towards risk management standards and ensure Health and Safety standards are met across programmatic and community team
  • You will be responsible for managing and overseeing a suite of behind-the-scenes systems, databases and resources which comply with UKGDPR, safeguarding and other legal requirements.
• You will be responsible for overseeing the logistics of the CMDP including the organisation and coordination of venues, food, travel, staff and risk assessments, individual care plans etc.
• Work closely with the development team to align work with fundraising targets and support them in identifying and securing appropriate fundraising opportunities
• You will be committed to learning, monitoring outcomes, and holding us accountable to ourselves, our communities, funders, allies and donors. This includes shaping thoughtful MEAL practices and developing systems that go beyond compliance, enabling genuine learning and innovation while respecting the integrity and privacy of the young people in the programme.​

6.Culture, values and wider strategy and mission. Provide senior accountability within your remit for ensuring the delivery of our strategic objectives by embedding our vision, mission, strategy, ideology and cultural values across your area and the wider organisation. Play a central role in shaping organisational direction and leading cross-departmental priorities and initiatives. To include but not limited to:

• Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
• Acting as a champion of organisational culture and values, setting the standard across teams and holding others to account in upholding these in practice
• Leading on identifying and driving opportunities that strengthen organisational impact, working closely with your senior leadership, including the Director of Finance, HR and Ops, and contributing to high-level strategic direction
• Holding ultimate responsibility for identifying, assessing and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking decisive and timely action within your area of responsibility
• Enabling and leading effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced and working cohesively towards shared goals
• Shaping and modelling a culture of openness, care and accountability, contributing to organisational wellbeing approaches and supporting leaders across the organisation to do the same
• Taking ownership of your continued leadership development, while also actively supporting the development of others and building leadership capacity within your area
• Taking responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA transformative culture​

7.Governance and Compliance

• Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
• Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
• Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
• Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
• You will support Campaigns and Community Departments by ensuring that the operations, structures, processes, and practices within CMDP and Open Access align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals​

A BIT ABOUT YOU​

• You are passionate about, and committed to, creating a more fair, just and equal world.
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.​

​IDEAL SKILLS & EXPERIENCE​

• At least 5 years of experience in programmes delivery on issues of social justice working with young people and/or 
• At least 5 years of experience in supporting others to grow in confidence and capability to develop and deliver organising or campaign efforts, including leading and managing groups such as mentors, interns and young people
• Detail oriented
• Strong written and verbal communication skills
• Experience in identifying challenges within programmes and using insight, feedback and data to iterate and continuously improve delivery
• Detail oriented
• Strong written and verbal communication skills
• Experience working with different audiences or types of stakeholders 
• Strong project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva/ Slack
• Confidence working in a fast-paced environment

This is an outline of the responsibilities and duties of the Head of Programmes role; it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY​

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).​

• ​Tell us about a social justice issue that makes you angry and why it matters to you?
• ​Our Head of Programmes will train Changemakers (young people) to become confident leaders and organisers. Tell us about a training programme you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
• ​Our Head of Programmes will support people to act on their developing political interests. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
• ​Include anything else you would like us to know as we consider your candidacy for the Head of Programmes role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.​

DATES​

• Closing Date: The deadline for applications 25th May 2026 by 10am.
• Task: If shortlisted you may be required to complete a brief facilitation activity with young people around organising or campaigns.
• First Round of Interviews: will be scheduled for 29th May 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 08 June 2026 (Dates are subject to change).​

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.​

ONLINE OPEN HOUSE​

We will not be hosting an online open house for this role.  However, if you have any questions about the role or are interested in hearing more about what The Advocacy Academy is about we are happy to do 15-20mins exploratory phone call. Contact us on the email indicated on the JD to indicate your interest for this.​

A NOTE ON USING AI TOOLS IN YOUR APPLICATION​

We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.

We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.

If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.​​

NOTHING ABOUT US WITHOUT US​

​We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.​

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.​​

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.​

We welcome applications from people with convictions. Please disclose in your applications if you have any convictions, cautions, reprimand or final warnings that are not "protected" (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). We consider each person on their own merits, taking into account all the circumstances.

​

Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.

You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.

As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.

But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.

We offer a comprehensive package that includes:

- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

- annual leave buyback scheme, with the option to purchase up to 5 additional days;

- employee pension scheme;

- £500 employee wellbeing budget;

- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
 

Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.

Application closing date: Friday 22 May 2026

There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.

£59,656 per annum (London based) or £54,887 per (non-London based) + excellent benefits

Remote or London based (must be able to attend the London office at least twice per month if remote working)

The Royal College of Speech and Language Therapists (RCSLT) is seeking a Head of Membership to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Membership Team delivers an indispensable, personalised and insight‑driven experience. Our vision is for every therapist to feel supported, connected and valued through exceptional service. We empower members at all stages of their careers by linking them to the right resources and communities and supporting them through key transitions. We own and lead the Member Value Proposition (MVP) to ensure members feel they receive strong value for money, protecting the organisation’s core income stream.

Reporting to Director of Membership and Communications, the post holder has delegated authority for operational membership decision‑making, acting as the organisational steward of the Member Value Proposition and representing member needs across the organisation. The post holder is to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.

The role is also responsible for implementing a clear, insight‑informed membership plan that supports retention, value for money and the effective delivery of the organisation’s core membership fee income stream, ensuring high‑quality experiences and strong cross‑organisational alignment.

What we are looking for

We are looking for a strategic and collaborative Head of Membership who can lead and evolve our membership and engagement function. The successful candidate will bring a strong understanding of membership lifecycle management, value proposition development and insight-led decision-making, with the ability to translate data into clear priorities and improved member experiences. They will have proven experience leading teams and managing people in a fast-paced, changing environment and working cross-functionally to achieve organisational goals. Confidence in using and championing CRM systems as a core organisational asset is essential, alongside a solid understanding of data protection and GDPR.

The ideal candidate will be an effective communicator and influencer, able to present recommendations to senior leadership and build strong stakeholder relationships. They will be skilled in driving digital adoption, supporting teams through change and embedding continuous improvement approaches. A calm, structured and solutions-focused mindset is key, as is a commitment to a member-centred approach and high-quality service delivery, including oversight of complaints processes.

Please see the job description brochure with more information regarding the required experience and skillset needed for this role.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous Pension scheme
• Life insurance cover
• Season Ticket Loan scheme
• Eye care voucher scheme
• Family friendly employer including enhanced maternity and paternity leave
• Cycle to Work scheme
• Access to an Employee Assistance Programme and more!

Should you wish to discuss the role in strict confidence, or for more details about the role, please contact Lorna Lewis by email.

For more information and to apply, please visit our careers page via the apply button.

Closing date: 9.00am on Tuesday, 26 May 2026.

Interview date: w/c Monday, 8 June 2026 (in person in our London Bridge Office).

There will be a task that will be needed to be completed as part of the interview process.

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme.

 Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Job Purpose

The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB’s construction and property portfolio.

Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB’s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites.

The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance.

This role is central to translating Habitat GB’s mission and strategy into high-quality, buildable, scalable projects that maximise social impact.

Key Accountabilities/Responsibilities

Construction & Programme Delivery

• Lead the planning, design and delivery of Habitat GB’s demonstration construction projects within the ES2H programme.

• Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning.

• Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change.

• Provide expert construction input into organisational decision-making, risk management, and strategy implementation.

Building Pipeline Development & Feasibility

• Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain.
• Conduct frequent site visits to assess empty or underutilised commercial buildings.
• Undertake and/or oversee:
  • Building diagnostics and technical surveys
  • Early identification of structural, asbestos, planning, fire and compliance risks
  • Location-based risk profiling (logistics, supply chains, neighbourhood constraints)
• Act as the organisation’s technical authority on building viability and conversion risk.

Design, Specification & Cost Leadership

• Develop initial design concepts, spatial layouts and performance specifications that balance cost‑efficiency, compliance, buildability and the dignity of residents.
• Ensure all designs meet relevant statutory and organisational requirements, including:
  • UK Building Regulations
  • Fire safety and CDM 2015
  • Sustainability and environmental standards
• Provide client side cost leadership and quantity surveying oversight across projects, including:
  • Preparing feasibility cost models, early stage estimates and robust construction budgets
  • Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives
  • Maintaining effective cost control and financial visibility throughout delivery
• Lead the appointment and management of architects, planning consultants and specialist technical advisors as required.

Construction Delivery, Contractor & Site Management

• Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis.
• Ensure projects are delivered: safely; to specification; on time and within approved budgets
• Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems.
• Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence.

Health, Safety & Risk Management

• Be responsible for Health & Safety across Habitat GB’s construction and property portfolio.
• Ensure full compliance with relevant legislation, including CDM 2015.
• Oversee:
  • Risk assessments and method statements (RAMS)
  • Training and inductions
  • Incident reporting and corrective actions
• Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely.
• Work with colleagues to ensure appropriate insurances are in place.

Financial Management & Reporting

· Own construction and maintenance budgets, ensuring strong financial control and value for money.

· Lead procurement processes for works, materials, and equipment.

· Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices.

· Maintain robust project management tools, trackers, schedules, and cost sheets.

· Provide regular input into organisational performance reporting, risk registers, and assurance processes.

People Leadership & Culture

· Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development.

· Lead, motivate, and develop a high-performing, values-driven team and contractor network.

· Ensure good practice management of consultants, contractors and volunteers.

· Role model Habitat GB’s values, including commitment to equity, diversity, inclusion and safeguarding.

Person profile:

· Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery.

· Strong technical understanding of:

• UK Building Regulations and fire safety requirements

• Permitted Development rights and planning constraints

• Health & Safety management, including CDM 2015

· Strong client‑side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects.

· Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best‑value outcomes.

· Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity.

· Relevant construction or built‑environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar).

· Valid CSCS card.

· Recognised Health & Safety qualification (e.g. IOSH or SMSTS).

· Full UK driving licence.

Skills and competencies:

· Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations.

· Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects.

· Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies.

· Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders.

· Willing and able to travel extensively across Great Britain in support of project development and delivery.

To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.

Head of Learning, Operations & Partnerships

We are seeking an experienced senior leader to oversee impactful outdoor learning and land-based education programmes across multiple sites in the South.

Position: Head of Learning, Operations & Partnerships (South)
Salary: £50,000 to £53,000 depending on experience
Location: Gloucestershire based with hybrid working considered and regular regional travel
Hours: Full-time, 35 hours per week
Contract: Permanent
Closing Date: Monday 25 May 2026

About the Role

This senior leadership role is responsible for overseeing the strategic delivery of learning programmes across a range of outdoor, farm-based and land skills environments. Working across multiple sites, you will lead regional operations, develop partnerships and ensure learning experiences are delivered to a consistently high standard.

You will work closely with senior colleagues to shape and expand the learning offer, support operational development and drive positive outcomes for learners, communities and partners.

Key responsibilities include:

• Leading and developing a regional learning team across multiple disciplines
• Overseeing Outdoor Learning, Farm Learning and Landbased Skills programmes
• Building partnerships with schools, training providers, community organisations and stakeholders
• Managing budgets, operational planning and programme performance
• Supporting development of accessible and modern learning environments
• Overseeing compliance across safeguarding, GDPR and health and safety
• Supporting apprenticeship, trainee and accredited learning opportunities
• Identifying funding opportunities and supporting grant-funded initiatives
• Developing opportunities for wider educational use of estates and learning sites

About You

You will be a strategic and collaborative leader with experience managing teams, operations and partnerships within education, environmental, agricultural or land-based settings.

To be successful, you will ideally have:

• Strong leadership and operational management experience
• Experience managing budgets, projects and compliance requirements
• A track record of developing successful partnerships and stakeholder relationships
• Knowledge of outdoor learning, environmental education or land-based training
• Excellent organisational and communication skills
• A passion for sustainability, learning and creating opportunities for young people

About the Organisation

This educational charity works to help people build stronger connections with nature through outdoor learning, environmental education and land-based experiences. Through collaborative partnerships and progressive land management, the organisation delivers impactful programmes that support learners, communities and the environment.

The organisation offers a supportive and flexible working culture alongside benefits including generous annual leave, pension contribution, life assurance and wellbeing support.

Other roles you may have experience of could include: Head of Education, Head of Outdoor Learning, Head of Operations, Learning Programme Manager, Education Operations Manager, Environmental Education Manager, Land-Based Learning Manager, Regional Learning Manager, Partnerships Manager, Director of Learning Programmes, Outdoor Education Lead.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

This is an exciting opportunity to work in a respected leading charity and partnership in the domestic abuse charity sector. We are Respect, working in partnership with SafeLives and Social Finance to stop domestic abuse as part of the Drive Partnership. 

We are looking for a People Programmes Lead to play a pivotal role in shaping our people and culture across the Partnership.

This role is offering a unique opportunity to build and embed people practices, processes, and systems across the organisation and partnerships working together to end domestic abuse. You will support Drive Partnership staff across the full employee lifecycle to create a consistent, inclusive, and high-performing culture.

We are looking for someone with a strong background in HR operations and project management, who can turn complexity into clarity and bring creativity and structure to a fast-paced, partnership environment. Please refer to the job description for further details.

Closing date: 26th May 2026 at 9am.

The Role

The Programmes Manager (Education) leads DTL’s schools work, owning the relationships, logistics, and outcomes that sit at the heart of our education offer. This is a delivery role with real breadth: you will manage a national programme of training events, lead on school recruitment and retention, and ensure the programme generates the evidence base that sustains its long-term funding.

You will be the main point of contact for subscribing schools, working closely with the CEO and Head of Partnerships. You will represent DTL’s schools work to funders and external partners, and contribute to the strategic development of the programme over time.

While the Digital Ambassador Programme is currently grant funded for three years, DTL’s intention is for the programme to become financially self-sustaining through school subscriptions, and this role is central to achieving that. As the programme grows, so will the scope of this post and the team to support it.

This is an office based role (flexible working considered) from our Brighton office which will involve some travel.

The Digital Ambassador Programme

The Digital Ambassador Programme is DTL’s flagship schools initiative. It trains staff and student Digital Ambassadors in schools across the UK, equipping them to lead on digital safety from within - and to escalate harmful content directly via DTL’s trusted flagger network.

This model creates both a faculty lead to manage complex reports from young people and also a student lead who will be able to provide peer-to-peer support to their fellow students, ensuring that students who may not wish to report directly to the faculty will still have a reporting mechanism. 

Key Responsibilities

Programme delivery

• Manage all delivery phases from set up through to annual review, in line with the agreed delivery plan.

• Coordinate the logistics of 6 regional hub training events per year, including venue sourcing, school invitations, materials production, and on-the-day facilitation.

• Oversee the production of printed resources and ensure all school-facing materials meet DTL brand standards.

• Manage the year-round ambassador network: quarterly online meetings, monthly email digests, and peer-to-peer community activity.

School recruitment and retention

• Lead school recruitment and retention

• Manage all school relationships as point of contact from initial contact through to annual renewal.

Monitoring, evaluation and reporting

• Implement the M&E framework in partnership with DTL’s external consultant

Internal coordination

• Manage the project timeline and risk register, keeping the team informed and escalating risks promptly.

• Coordinate with the Youth Engagement Coordinator, who leads youth-facing content and ambassador engagement.

Person Specification

Essential

• Demonstrable experience in project or programme management, ideally in the charity or education sector.

• Strong project management skills, particularly working to a timeline

• Experience working with schools, local authorities, or youth-facing organisations.

• Confident communicator - written and verbal - able to build and sustain relationships with school staff, funders, and partners.

• Comfortable working in a small, fast-paced charity environment where flexibility and initiative are essential.

Reporting to: The Head of Operations.

Working closely with The Head of Partnerships and the CEO.

​SUMMARY​

​Position Title: ​Head of Spacemaking and Operations

Level: Level 6

Pay: £40, 000 -46, 000 (FTE yearly)

Reports to: Director of Finance, HR and Operations

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 3 days’ work from our office (Mondays, Wednesdays and Thursdays)

Contract: Full time (40hrs/weekly), 2-year Fixed Term contract.

Start date: As soon as possible

Benefits: TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.)

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.​​

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.​

We are now looking for a Head of Spacemaking & Operations who believes in this vision and can ensure that TAA’s Liberation Centre is safe, fully operational, and intentionally designed as a welcoming, accessible, and inclusive environment. This role bridges operational delivery and spatial experience, ensuring that the Centre not only functions effectively behind the scenes, but also reflects TAA’s values in how people experience, move through, and use the space. You will combine operational oversight, facilities management, and space experience design, working across teams to ensure the Centre is safe, compliant, efficient, accessible and welcoming for staff, young people, and the wider community. 

Before you skim the job description, please remember you don’t have to tick all the boxes to apply. We all experience a bit of imposter syndrome, including staff here at The Advocacy Academy. If this role pulls you in and you believe you could make a meaningful difference, we encourage you to apply or reach out to us to discuss further. We are especially interested in people who bring lived experiences, perspectives, and ways of working.​​

​AREAS OF RESPONSIBILITY​​​

​1.You will become a key member of the Finance, HR & Operations Team, including but not limited to:

• Supporting the Director of Finance, HR and Operations in maintaining and improving operational systems and processes
•  Supporting the delivery of the Liberation Centre strategy, working across teams to ensure the Centre provides a functional, welcoming, inclusive, and safe environment for staff, young people, and the wider community
• Building relationships across departments, understanding their needs, and communicating operational updates to the Director
• Ensure escalations to the Director of Finance, HR and Operations are timely, well-prepared, clearly articulated, and supported by relevant information to enable effective decision-making. ​

2.​You will ensure that your responsibilities run like well-oiled machines by supporting TAA’s facilities, ensuring the Liberation Centre operates safely, efficiently, and in full compliance with relevant regulations by:

• Acting as the main operational liaison for the Liberation Centre, including council, building management, and external contractors
• Managing relationships with facilities providers, maintenance contractors, cleaners, and IT vendors
• Overseeing health & safety compliance, including staff training, evacuation procedures, drills, and statutory checks
• Supporting the development and implementation of risk assessments (fire, general, wellbeing, incidents, remote work, etc.)
• Ensuring procurement, supplies, and stock levels are managed effectively and responsibly
• Coordinating first aiders and fire marshals as required
• Ensuring operational cost-efficiency across facilities and space-related services​

3.You will help shape the Liberation Centre as a purposeful, accessible, and welcoming environment by:

• Supporting the ongoing development of the Liberation Centre as a safe, inclusive, and values-aligned space
• Leading on accessibility improvements across the physical environment, ensuring equitable access for disabled community members
• Shaping improvements to layout, usability, and overall experience of the space
• Ensuring the space reflects TAA’s values of care, inclusion, and liberation in its physical design and use
• Working with internal teams to understand spatial needs and translating them into practical and experience-led improvements
• Supporting a positive, caring, and community-centred environment across all users of the space​

4.You will support reliable and secure operational infrastructure by:

• Acting as liaison for IT and facilities providers
• Supporting setup, maintenance, and improvement of workplace systems and equipment
• Ensuring infrastructure supports accessibility, inclusion, and ease of use
• Identifying improvements to systems that enhance operational efficiency and user experience
• Supporting secure onboarding and offboarding of staff from a systems and access perspective

​5.You will act as a key connector between operations and delivery teams by:

• Work with the Working closely with programmes, Organising & Campaigns, community, and communications teams to ensure smooth operational delivery
• Supporting logistics for events, residentials, camps, and programmes, including venue sourcing, bookings, and on-site coordination
• Providing operational and administrative support for space usage, scheduling, and bookings
• Supporting onboarding and offboarding processes from a space, systems, and logistics perspective
• Supporting new staff inductions and ensuring new starters are equipped to use the space effectively
• Supporting internal communication of operational updates across teams​

6.You will support the Director in embedding safety, wellbeing, and care into how the space is used and experienced by:

• ​Ensuring health & safety processes are embedded and consistently followed
• Coordinating safety training and maintaining up-to-date knowledge of regulations
• Supporting a culture of shared responsibility for safety within the Liberation Centre
• Working with the community team to ensure safety practices are values-aligned 
• Supporting emergency preparedness and incident response processes
• FMaintaining a safe and functional environment by ensuring the space is kept clear, organised, and free from unnecessary clutter or hazards.​

7.Culture, values and wider strategy and mission. Provide senior functional leadership for Spacemaking and Operations, ensuring delivery of organisational strategy through effective planning, coordination, and implementation across your area. Contribute to shaping organisational priorities through insight, delivery experience, and cross-departmental collaboration. To include but not limited to:

• Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
• Champion the organisation’s commitment to social and economic justice, ensuring this is embedded in the design and delivery of spacemaking and operational activity, and reflected in partnerships and ways of working within your remit.
• Act as a role model for organisational culture and values, setting expectations within your teams and supporting colleagues to apply these consistently in day-to-day practice.
• Work closely with leaders across the organisation to identify opportunities to improve organisational impact and efficiency, contributing operational insight to strategic planning and decision-making.
• Identify, assess and escalate risks related to operational delivery, organisational culture, and alignment with stated values and principles, ensuring timely mitigation within your area of responsibility.
• Lead and enable effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced, and working effectively towards shared organisational goals.
• Foster a culture of openness, care, accountability and continuous improvement within your area, contributing to wider organisational wellbeing practices.
• Take responsibility for your own ongoing leadership development, and actively support the development of others, building capability and leadership within the Spacemaking and Operations function.
• IEngage in organisational wellbeing practices by communicating needs appropriately, participating in feedback processes, and contributing constructively to living the TAA transformative culture​

8.Governance and Compliance

• Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
• Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
• Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
• Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
• ​You will support Programmes, Campaigns and Community Departments by ensuring that the operations, structures, processes, and practices align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals​

WHAT SUCCESS WILL LOOK ​

• The Liberation Centre runs smoothly, safely, and reliably day-to-day
• Staff and community members experience the space as welcoming, accessible, and well cared for
• Operational systems are efficient, compliant, and low-friction
• Space improvements are intentional, values-led, and responsive to user needs
• Teams can focus on delivery, supported by strong operational and spatial infrastructure​

A BIT ABOUT YOU​

• You are passionate about, and committed to, creating a more fair, just and equal world.
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.​

​IDEAL SKILLS & EXPERIENCE​

• 3-5+ years’ experience in operations management, ideally including leadership responsibility for teams, workflows, or service delivery.
• Comfortable operating as the senior operational lead on site when required, maintaining full delivery responsibility and ensuring clear communication and escalation pathways.
• Demonstrated experience in facilities management and/or IT systems coordination, with an understanding of how operational infrastructure supports organisational effectiveness.
• Working knowledge of operational tools and systems (e.g. Microsoft Excel / Google Sheets, Canva, and similar platforms), with willingness to learn and adapt to new systems as needed.
• Experience supporting or developing operational processes, with an interest in improving efficiency, clarity, and user experience across systems and teams. 
• Proven ability Experience working with diverse audiences and stakeholders, with an understanding of access needs and inclusive practice to manage multiple workstreams simultaneously, prioritise effectively, and maintain delivery in a fast-paced environment.
• Experience designing and delivering spaces, services, or operations with a strong understanding of access needs, ensuring inclusive and equitable participation.

This is an outline of the responsibilities and duties of the Head of Spacemaking & Operations role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.​

HOW TO APPLY​

​Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Head of Spacemaking & Operations role entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
• Include anything else you would like us to know as we consider your candidacy for the​ Head of Spacemaking & Operations role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.​

DATES​

• Closing Date: The deadline for applications 8th June 2026 by 10am.
• First Round of Interviews: will be scheduled for w/c 15th June 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 29th June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.​

A NOTE ON USING AI TOOLS IN YOUR APPLICATION​

We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.

We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.

If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.​​

NOTHING ABOUT US WITHOUT US​

​We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.​

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.​

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.​

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.​

We welcome applications from people with convictions. Please disclose in your applications if you have any convictions, cautions, reprimand or final warnings that are not "protected" (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). We consider each person on their own merits, taking into account all the circumstances.

​

About the Mercury

The Mercury creates and shares stories that are exhilarating, revelatory and relevant. Through the reinvention of classic texts and the creation of bold, new writing, we believe that the transformative power of theatre can enrich the lives of our community.

The Mercury is a significant regional developer of new talent, working with a range of partners across the arts, education and creative industries to deliver a studio programme and a learning, participation and professional development programme aimed at nurturing the next generation of theatre makers.

Everything we do is driven by our values of quality, innovation, diversity, and connection.

About your new role

Are you a commercially minded fundraiser, passionate about garnering support for a cause you love? Come and join #TeamMercury as our new Head of Development and Partnerships.

We are looking for someone with a strong track record in identifying and securing funding, building commercial partnerships, and nurturing meaningful strategic relationships that drive sustainable growth.

You will lead on securing income from Trusts and Foundations, statutort funders, lottery sources, individuals, corporate partnerships, membership schemes and commercial coproduction investments.

The successful candidate is creative, highly collaborative and forward-thinking. You will bring experience across a range of fundraising approaches and the ability to make the most of a mix of commercial streams. We would love to hear from you!

To find out more, download the candidate pack.

Applications close at 10am on Monday 18 May 2026. First round of interviews will take place on Wednesday, 27 May 2026.