Head of operations and programmes jobs

Benefits

• Flexible working arrangements 
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events
• Scope to take real ownership in a fast-growing charity   

Personal development programme: 

• You will have a line manager dedicated to growing your strengths and supporting your professional skills development 
• You can work with your manager to set your own objectives within the scope of the job description 
• You will have a dedicated buddy within the team 
• You will take part in external and internal training to help grow your knowledge and skills

Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion. 

We’re on the hunt for a Programme Manager to join us at this exciting stage of Settle’s development. Over the next few years, we hope to grow the number of young people we are working with and develop new services to support young people with a range of support needs.

The Programme Manager will report to our COO. You’ll be managing a team of Settle Coaches working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll use your skills to ensure that the Settle Programme is the best it can be, coach our frontline teams and ensure high quality delivery is maintained for the young people we work with.

You will work with our COO and wider Programme Management team to deliver and develop our safeguarding practice and ensure that the frontline perspective and young people’s experiences are embedded across the organisation. You’ll manage existing referral partnerships and help develop new partnerships as and when needed, as well as share best practice with the partners you manage. You will also have the opportunity to be involved in strategic projects across the organisation.

First Give

First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.

Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.

The Route to a Million Campaign

This is an exciting time for First Give, as we seek to expand and diversify our fundraising streams into Corporate and HNWI. To support this, we are launching the Route to A Million campaign in March, aiming to raise an additional £1.5 million over the next 3 years on top of our forecast income. The campaign is supported by a newly recruited campaign board, and the new Head of Philanthropy and Partnerships will spearhead the work required to achieve this target.

Head of Philanthropy and Partnerships

We are seeking a dynamic, strategic and entrepreneurial Head of Philanthropy and Partnerships to supercharge First Give’s next phase of income growth. This is a pivotal role at the heart of our mission, offering the opportunity to shape and deliver a multi‑year fundraising strategy that fuels real, measurable impact for young people and society as a whole. First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable leading a brand-new team.

As the senior leader for all income streams, you will own and drive our major donor programme; unlock new philanthropic partnerships; and build a talented team across other income streams to achieve ambitious goals. Working closely with the Director and our emerging Campaign Board, you will play critical role in growing our £1m+ annual income, deepening donor engagement and building the culture, systems and relationships that will propel First Give into its next phase of expansion.

This is an exciting opportunity for an exceptional fundraiser who thrives in a values‑driven, high‑ambition environment and wants to make a lasting contribution to a fast‑growing education charity.

Contract: Full time (35 hours per week), Permanent

Salary: £60K (+£2K London weighting if applicable)

Location: This is a hybrid contract. The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events as required. The remainder of the week can typically be worked remotely, with flexibility as required.

The students we work with come from a diverse range of backgrounds, and so do we.  We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

First Give

First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.

Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.

Corporate Parnterships Manager

We are seeking a self-motivated and driven Corporate Partnerships Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on developing corporate partnerships and will also support our Campaign Board and major donor activity.

First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable setting up new systems and processes. You will play a pivotal role in shaping First Give’s income growth, working closely with our Head of Philanthropy and the Director. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.

This is an exciting opportunity for a confident fundraiser and communicator looking for the next step in their career. Someone who thrives on strategy, storytelling, and social impact.

Contract: Full-time, 35 hours per week. Permanent.

Salary: £40K (+£2K London weighting if applicable)

Location: The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events for two days per week on average. The remainder of the week can typically be worked remotely, with flexibility as required.

Reporting to: Head of Philanthropy and Partnerships

The students we work with come from a diverse range of backgrounds, and so do we.  We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.

Organisational Vision & Context:

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join our team as Head of Volunteer Programmes.

TLG’s programmes aim to bring fulness of life for every child, no matter what struggles they face. Each programme is different, but the common thread is an unwavering resolve to transform lives for good.

Mobilising over 200 churches and 1,500 volunteers, TLG’s volunteer programmes - Early Intervention and Make Lunch - currently support around 5,000 children and their families each year. However, our vision goes further: we aim to see many more churches partner with us to transform lives for good in their communities.

This Role’s Impact:

We are seeking an experienced people and operations leader who is passionate about the issues of mental health, poverty, and social justice that underpin our volunteer programmes. This role will help us drive even greater impact through our network of church partners.

They will be naturally relational, organised, and collaborative - empowering others to lead where they are and championing the vital role of the local church in community transformation. With an inquisitive and solution-focused mindset, they will be skilled at identifying and guiding new ways of working that strengthen efficiency, productivity and impact.

With excellent people, communication, and training skills, they will lead and develop a staff team responsible for volunteer management, embedding TLG’s culture and values across both programmes. Our new Head of Volunteer Programmes will be a leader who is both operationally sharp and relationally intuitive - able to pioneer with resilience and build a strong, healthy team culture that enables exceptional performance.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part time, 30 hours per week (0.8 FTE, equivalent 4 days)

Closing Date: Sunday 15th February 2026

Initial Interviews: Monday 23rd February – Online

Final Interviews: Monday 2nd March – at our National Support Centre in West Yorkshire

This role will work as part of the Operations team to ensure that all Ogden Trust programmes are delivered to a high standard. The post holder will work with the Subject Knowledge for Physics Teaching (SKPT) team in particular to administer the SKPT programme in line with agreed systems and processes.

The Ogden Trust is a family charitable trust which supports the teaching and learning of physics. The Trust delivers professional development programmes for teachers of physics across England, supports schools and multi-academy trusts to improve their physics provision and works with universities to support highquality physics enrichment.

The role is responsible for managing programme applications and participation, as well as organising logistics of events and supporting the administrative processes of the programme. We are seeking someone with strong communication and problem solving skills, and basic skills in programme management.

1MM Programmes Administrator (Operations & Delivery)

Location: Hybrid working in Greater Manchester, Greater London or Cardiff City Region

Contract: 6 months (continuing subject to funding)

Hours: 37.5 per week

Salary: £25,000 (pro rata)

Rolling recruitment with a final closing date of 12pm on 3rd March 2026 (we may close the application deadline early if we have a high demand of quality applications)

About Us

We are a mentoring charity supporting young people aged 14–25 to build confidence, develop skills, and reach their potential. Our work is powered by committed mentors, strong safeguarding, and high-quality programme delivery — and we’re looking for a highly organised, values-driven Programmes Administrator (Operations & Delivery) to help make it all happen.

About the Role

This is a key role at the heart of our programmes. You’ll support the smooth delivery of mentoring across all regions by coordinating training and events, managing essential systems and checks, and ensuring safeguarding and compliance standards are met at all times.

If you love bringing order to busy programmes, care deeply about young people’s wellbeing, and enjoy working across teams — this role is for you.

What You’ll Be Doing

• Coordinating training workshops and events for mentors and staff
• Supporting mentor recruitment, onboarding, and engagement
• Managing programme communications and bulletins via Brevo
• Administering DocuSign and maintaining accurate records
• Tracking and monitoring DBS checks and suitability processes
• Managing delivery, safeguarding, and enquiries inboxes
• Providing admin support across regions, including mentor engagement
• Supporting HR and operations: including contracts, systems, training, surveys, and tools such as Breathe HR

What We’re Looking For

You’ll be someone who is:

• Passionate about improving outcomes for young people aged 14–25
• Highly organised, detail-focused, and comfortable juggling priorities
• Experienced in event administration
• Confident using digital systems and learning new tools
• 2 years experience in HR and general administration, operations, or programme support
• Calm, professional, and confident handling sensitive information
• Proactive, adaptable, and happy supporting across teams and regions
• Committed to safeguarding and safer recruitment practices

Why Join Us?

• Be part of a mission-driven organisation making real impact
• Play a vital role in safe, high-quality mentoring delivery
• Work with a supportive, values-led team
• Opportunities to learn, grow, and shape better systems

How to Apply

To apply, please submit your CV and a Cover Letter explaining why you’re interested in the role and how your experience matches what we’re looking for.

��️ We are committed to safeguarding and promoting the welfare of young people. All roles are subject to safer recruitment checks, including DBS.

Organisational Vision & Context:

As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as Head of Programme Development.

While our programmes vary, they share one common thread: an unwavering commitment to seeing lives transformed for good. With two well-established and hugely effective volunteer-driven programmes operating at scale, and two new developing programmes in the early stages of roll-out, TLG is at a pivotal time of innovation.

This Role’s Impact:

We are looking for a dynamic, pioneering leader to energise, shape, and elevate the impact of TLG’s programmes. This person will bring strengths in innovation, collaboration, and strategic delivery – able to inspire others, spot emerging opportunities, and drive meaningful change across the organisation. They will have a strong track record in developing high-quality resources and training, ensuring best practice is consistently embedded across all functions. Naturally creative and forward-thinking, they will champion the exploration and implementation of digital solutions that enhance programme delivery and extend our reach.

The new Head of Programme Development will navigate change with resilience and optimism, leading the way as we explore new approaches and refine what we already do so well. Confident on their feet, yet equally comfortable developing content and materials, they will balance big-picture thinking with a keen eye for detail. Their leadership will drive continuous improvement, so our programmes remain relevant, missional, and high-impact as we pursue our ten-year vision.

As TLG positions itself as a leading practitioner in therapeutic coaching, this leader will bring a solid understanding of coaching practice and how therapeutic coaching can transform a young person’s thinking and strengthen the culture of support we offer. Their expertise will help embed coaching-informed approaches across TLG, shaping programme design and creating richer opportunities for children and young people to reflect and grow, strengthening their wellbeing and future outcomes.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part time, 30 hours per week (0.8 FTE, equivalent 4 days)

Closing Date: Sunday 15th February 2026

Initial Interviews: Monday 23rd February – Online

Final Interviews: Monday 2nd March – at our National Support Centre in West Yorkshire

As the Project Manager - Data Programmes, you'll work closely with our Head of Data Science and Head of Volunteer Programmes to triage, scope, and manage our projects and to ensure we deliver impactful, responsible data science solutions for our partners. This includes leading and managing some of our key support programmes.

You'll be part of a kind and collaborative five-person staff team, and will work closely with our talented community of volunteer data scientists. This is an exciting and unusual opportunity to shape how the third sector uses data. Join us!

About DataKind UK

DataKind UK is a small infrastructure charity with a vision of a strong, thriving third sector that embraces data science to become more impactful. Effective data use has the potential to transform an organisation's impact by improving decision-making, maximising operational efficiency, and ensuring service delivery is evidence-based. A lack of access to responsible data science skills and techniques in the third sector means it isn’t having the impact it could.

We provide a variety of free and contracted support services to help third sector organisations achieve their missions, encourage innovation, and improve decision making, problem solving, and practices.

Since 2013, more than 2,200 DataKind UK volunteers have supported over 300 charities—from large organisations like St John Ambulance and Action for Children to local food banks and campaigning charities—helping them better understand their users, evaluate what's working, streamline routine tasks, and ultimately better tackle society's biggest challenges. 

Who we’re looking for

We are looking for an experienced, people-oriented project manager who is excited to help us deliver and scale innovative data programmes. You will work directly with organisations from across the third sector to understand their missions and translate their challenges into well-scoped projects. You will also support teams of volunteer data experts to scope projects and deliver impactful data science solutions.

You don't need to write code or run analysis yourself, but you should be comfortable working alongside technical experts, asking the right questions to scope data projects, and translating between technical and non-technical stakeholders. You'll need to hold conversations with data scientists about what's feasible, help charity partners understand what's possible with their data, and know when to bring in additional technical expertise.

If you don’t have all the experience and skills listed below, please still consider applying. We don’t expect a candidate to have 100% of these, but we do want to know that you have relevant experience and an appetite to learn in other areas.

Essential skills and experience

• Project management: You are a skilled project manager, successfully leading projects involving multiple stakeholders from conception to completion. You have experience managing multiple projects at once and can successfully prioritise and juggle competing demands. You can plan ahead, allocate resources, identify and mitigate risks, and bring in additional expertise as required.
• Scoping and needs assessment: You have experience collaborating with clients/stakeholders to assess their challenges, translate them into project plans, evaluate their feasibility, and create delivery plans.
• Volunteer and/or people management: Experience recruiting, training, coordinating, or managing volunteers or managing people over whom you do not have direct authority (eg. contractors/freelancers). Comfortable leading multi-skilled teams in a remote-first environment, fostering collaboration within newly established groups.
• Communication: Excellent written and verbal communication skills, and strong active listening skills. You have experience being the main liaison for a project or programme, providing regular updates to both technical and non-technical stakeholders. You’re not afraid to ask clarifying questions in areas that are new to you. You are skilled at distilling the key insights or next steps in project meetings to ensure clarity on the big picture and details.

Desirable

• Experience managing or delivering data-related or social tech projects.
• Experience volunteering or working with volunteers.
• Familiarity with CRMs and/or project management software.
• Experience working or volunteering in the UK nonprofit/charity sector.
• Knowledge of the UK nonprofit/charity landscape and common digital, data, or tech challenges facing third sector organisations.
• Understanding of privacy, ethics, or responsible data and AI.
• Experience with impact measurement or evaluation frameworks.

Qualities

• You are aligned with DataKind UK’s core values: curious, responsible, collaborative.
• You have an interest in data, are willing to work with technical volunteers, feel comfortable asking questions, and are keen to learn more!
• You are self-directed and goal-oriented, and like working independently.
• An approachable, friendly people-person, you enjoy building productive relationships with people from different backgrounds and experience levels, and communicating with a wide range of stakeholders.
• You thrive in an environment where every day is a bit different, and you are happy working flexibly and adaptively. 
• You are committed to equity, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views, and values.
• You like to learn and can quickly absorb and synthesise information from new domains. You know what you don’t know and are comfortable asking questions or for help. You can switch between big-picture and detail-oriented thinking.
• You are a collaborative team player, and happy to jump in and support team members where needed. You care more that good things happen than who gets the credit.

Please download the full job description attachment for more detail about the role.

Working hours and location 

This is a full-time role (35 hours per week); however we will consider part-time options (28 or 32 hours per week) for a strong candidate. Working hours are flexible, but we ask that 75% of working time is within the hours of 10am and 6pm, to facilitate team working and real-time collaboration.

The role requires regular out-of-hours commitments - roughly one weekend per quarter and 2-4 evenings per month for volunteer events. This work is part of, rather than additional to, your hours, and you must take time off in lieu for any extra working hours.

Our organisation is remote-first, and this role is hybrid, with access to London office space on Mondays, Thursdays, and Fridays, and quarterly in-person commitments in London. We have a preference for candidates able to work from our office space in London at least one day per week. There may be occasional national travel within the UK for other events and conferences, with reasonable expenses covered.

You must have the right to work in the UK.

Benefits

• Working in a small, flexible, hybrid team where you are trusted to manage your time and your projects. If you need to take time out of the day to go to a dentist appointment or for your child’s school play, go ahead! We are focused on outputs over time spent at your desk.
• Onboarding and continual development of data science, analytical, and technical knowledge.
• 27 days of annual leave + 8 public holidays.
• 5% employer pension contribution.
• Employee Support plan.

How to apply

The deadline for receipt of your application is 23:30 GMT, Sunday 15 February 2026. Applications received after this time will not be considered.

Please send us your CV and a cover letter of no more than two single-spaced pages addressing the following questions:

1. Why does this role appeal to you? 
2. How do you meet the experience, skills, and qualities listed above? (We recommend using the STAR (Situation Task Action Result) approach).
3. How would you approach scoping a project with a new partner or client?
4. How would you approach managing, supporting, and getting the best from a skilled team of volunteers?

All applications will be anonymised before shortlisting.

DataKind UK is currently taking a precautionary approach to using AI-powered tools, as it is a broad, complex, and rapidly evolving field. DataKind UK is minimising the use of AI to ensure our ethical, authentic, and relational approach remains the priority and at the core of everything we do. We do not currently use AI to assess or shortlist candidates. We encourage applicants to be human and share their experiences and capabilities throughout the application process as this helps us to assess and gain an understanding of your skills and abilities. We value genuine, experience-based responses and look forward to seeing the individuality and lived experience that each candidate brings.

Timeline & Process

• If successful at the first stage, you will be invited to a 15-minute screening call via Zoom on 19/20/23 February.
• Interviews will be held on 25/26 February or 2 March via Zoom.

Please let us know if you have any accessibility requirements. Questions will be provided in advance. If prior important commitments impact your ability to attend the call/interview at these times, please let us know when you submit your application.

Equity & Diversity Monitoring

We are committed to providing equal opportunities for everyone regardless of their background, and welcome applications regardless of age, sex, gender, gender identity/expression, sexual orientation, religion/belief, race, nationality, ethnicity, marital status, pregnancy, or disability. The data you provide will be used to monitor whether we are receiving applications from quality candidates across the whole of society. If there are differences in application rates it will enable action to be taken to ensure that no group is treated unfairly.

We particularly encourage applications from groups who are underrepresented in data science, tech, and/or the third sector, including people of colour and people with disabilities. We can make reasonable adjustments throughout the application process (both with the application and interview) and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

This is a practical, hands-on leadership role at the heart of Richmond CVS’s work with local charities and community groups. The postholder will lead our support to voluntary, community and social enterprise (VCSE) organisations across the borough – helping them to grow stronger and more sustainable.

The main focus of the role is to strengthen the fundraising skills and income generation of local organisations, alongside providing high-quality advice on governance, planning and strategy. The role requires curiosity, creativity and strong problem-solving skills to help organisations find practical solutions to real-world challenges.

Richmond CVS already works with a range of experienced consultants and trainers and has an established suite of training resources. The postholder is not expected to be an expert in every aspect of charity management. A key part of the role is to coordinate and facilitate this support, drawing on specialist expertise where needed, while providing direct advice particularly in relation to fundraising and the fundamentals of good governance.

Working with a small, passionate team, you will deliver support, facilitate learning and manage projects that make a real difference to grassroots groups.

Key Responsibilities

Organisational Support 

· Provide practical tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.

· Help groups to identify funding opportunities and develop strong, realistic funding applications 

· Support organisations to become more sustainable and resilient 

· Develop clear resources, toolkits and guidance 

· Ensure all support is inclusive and accessible 

Training & Events

· Oversee and coordinate a high-quality programme of training and learning opportunities 

· Work with an established network of external trainers and consultants to deliver specialist training 

· Facilitate meetings, workshops and network events where appropriate 

· Develop new learning opportunities based on emerging needs 

· Maintain and develop existing Richmond CVS training materials and resources 

· Promote peer learning and collaboration across the sector 

Project & Programme Management

· Lead and manage capacity building projects from start to finish 

· Ensure projects are delivered on time, within budget and to agreed outcomes 

· Monitor and evaluate impact and produce reports for funders 

· Oversee external consultants and specialist support ensuring quality and consistency

· Identify opportunities for new funded projects 

Leadership & Team Management

· Lead and support a small, committed team 

· Coordinate workplans and priorities 

· Provide supervision, support and development for staff 

Partnerships & Stakeholder Engagement

· Build strong working relationships with Richmond Council, the NHS and other partners 

· Represent Richmond CVS at meetings and networks 

· Facilitate networking and collaboration across the VCSE sector

· Encourage digital skills and innovation across the sector 

Income Generation & Operations 

· Lead on income generation for capacity building work 

· Contribute to funding bids and proposals 

· Support budget planning and financial monitoring 

· Ensure compliance with organisational policies and procedures 

PERSON SPECIFICATION 

Essential Criteria 

Experience & Knowledge 

· Significant experience of working within the VCSE sector 

· Strong practical experience of fundraising and bid writing 

· Experience of helping organisations improve income generation and sustainability 

· Experience of managing or supervising staff or volunteers 

· Experience of developing, coordinating or facilitating training and learning opportunities 

· Good understanding of the principles of charity governance and good management practice 

· Confidence in using digital tools to support organisations 

 Skills & Abilities 

· Excellent communication and presentation skills 

· Strong problem-solving skills and a solutions-focused approach 

· Curiosity and a genuine interest in understanding organisational needs 

· Ability to build positive relationships with a wide range of stakeholders 

· Ability to recognise when specialist expertise is needed and work effectively with external trainers and consultants 

· Strong organisational and time management skills 

· Ability to manage multiple priorities and meet deadlines 

· Commitment to equity, diversity and inclusion 

 Desirable Criteria

· Knowledge of the Richmond upon Thames VCSE sector 

· Experience of working with local authorities or the NHS 

· Experience of grant assessment or management 

· Understanding of charity law

· Experience of hybrid working environments and flexible team management 

· Relevant qualification in fundraising, charity or project management 

 Personal Qualities 

· Curious and keen to learn 

· Resourceful and solution-focused 

· Approachable and supportive 

· Passionate about the VCSE sector 

· Flexible and willing to get involved where needed 

Details of the role:

Working pattern: This is a full-time permanent Hybrid (minimum 3 days a week in the office) position on the Crick Terms and Conditions of Employment.

Salary: From £68,668 with benefits, subject to skills and experience

Application closing date: 9th of February 2026 at 23.59pm

About us 

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. 

About the role

We are recruiting for a strategic, results driven Operations Transformation Manager (Scientific Research), to join our Programme Management team and play a pivotal role in driving operational transformation across the organisation.

As an Operations Transformation Manager - Scientific Research, (known internally as a Senior Project Manager: Operations), you will lead cross‑functional strategic projects that strengthen the Institute’s operational effectiveness and support world‑class scientific research. You’ll take ownership of end to end project delivery, from scoping and planning through to implementation and evaluation, using your analytical skills to identify issues, propose solutions, and manage risks and dependencies.

Working closely with colleagues across operations, science, and corporate services, you will design and deliver improvements that enhance processes, reduce risk, and introduce smarter, more efficient ways of working. Your work may involve transforming operational environments for scientists, improving regulatory compliance, or deploying new technologies and processes that drive efficiency without disrupting live operations.

You will also contribute to building project management capability across the Crick, supporting the Head of PMO in establishing consistent tools, frameworks, and reporting for the wider project portfolio. You will bring confidence, flexibility, and strong stakeholder engagement skills to motivate others and deliver meaningful, lasting change.

What you will be doing

As an Operations Transformation Manager at the Crick, you will:

Project management

• Leading on operational change projects from initiative through development to implementation with ownership of project planning, timelines, resources and risk management.
• Monitor project progress, ensuring adherence to control parameters: scope, budget, dependencies and timeline.

Business improvement delivery

• Work with the sponsor and senior stakeholders to agree the scope of the project, options for delivery and developing the business case to support benefits realisation
• Prepare and present clear and concise proposals, and roadmaps, for review by stakeholders to explain the strategy and approach to solutions.

Stakeholder management

• Build relationships with key stakeholders up to Director and Lab Leader level, across science and operations to gain a deep understanding of user wants and needs.
• Organise, chair, and document meetings and workshops between stakeholders at all levels of the organisation to collaboratively discuss, explore and understand issues and brainstorm solutions.

About you

You will have:

• Educated to degree or equivalent level in a relevant discipline.
• Experience of working in business analysis, business transformation and/or project management roles.*
• Proven recent record of accomplishment for end-to-end delivery of business change projects, involving a diverse group of internal stakeholders, with the application of structured and agile project management tools.*
• Demonstrates critical analysis of business systems and processes, including experience of capturing user requirements, mapping business processes, ability to articulate and visualise complex problems to non-technical stakeholders.*
• Ability to build persuasive arguments based on data, logic and the objective merits of solutions, reconcile conflicting viewpoints and remove obstacles to progress.
• Understands change management and its criticality to the success of project outcomes.*
• Experience of working in a scientific, clinical, healthcare or academic environment (Desirable)

*Minimum Requirements

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture 

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. 

• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. 

• We are collegial. We show respect for one another, work cooperatively and support the wider community. 

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. 

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: 

• Visas: Applicants for this role will be eligible for sponsorship to work in the UK 

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. 

• Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 

• Health & Well-being: 

• 24/7 GP consultation services. 

• Occupational health services and mental health support programs. 

• Eye care vouchers and discounted healthcare plans. 

• Work-Life Balance: 

• Back-up care for dependents. 

• Childcare support allowance. 

• Annual leave purchase options. 
• Crick Networks offering diverse groups’ support, community and inclusive social events.

• Perks: 

• Discounted gym memberships, bike-to-work scheme, and shopping discounts. 

• Subsidised on-site restaurant and social spaces for team interaction. 

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.  

We reserve the right to withdraw this advert at any given time due to the number of applications received. 

Hours: Full time (30 hours over 4 days)

Location: Flexible across England, Wales and Northern Ireland 

Salary:  Regional £49,202 to £53,252 per annum, or London £52,500 to £56,550 per annum

(London salary applicable to candidates who live in London or are based in the London office a minimum of two days a week)

The role: 

This is a great opportunity to join the UK’s biggest grassroots network dedicated to protecting people and planet at a critical time for our world.

We’re looking for an experienced high value fundraiser and team leader to join Friends of the Earth as our Head of Major Giving. The role will focus on growing income and leading our passionate and well-established high net worth team, which covers Philanthropy, Trusts and Foundations and Strategic Partnerships.

You’ll be responsible for developing the Major Giving strategy, retaining our loyal supporters and attracting new, long-term funders by refreshing the stewardship and cultivation programme to encourage deliver on our growth plans in line as we develop a new strategy to answer the challenges in the external environment and ensure that we have the funds to respond to the crises of climate, nature and inequality.  

We are developing a new organisational strategy, building on our proud history of working with communities to achieve change. We have longstanding partners and loyal supporters to bring with us as we evolve to meet the challenges and deliver the urgent action needed to deliver our mission.

Key Skills and Attributes we’re looking for: 

• Experience of motivating and inspiring team members to achieve high, sustainable performance.  
• Collaborative and skilled at working cross organisationally and building strong internal relationships.
• A good networker and ability to work in true partnership with grassroots organisations and funding partners.
• Demonstrable experience of significant income growth and pipeline development.
• Experience of, or knowledge of campaigning organisations would be an advantage as well as organisations going through strategic change.

The team: 

The Major Giving team consists of 12 people with five direct reports, leading the sub-teams of Philanthropy, Trusts and Foundations, Strategic Partnerships and our Events function. Your team sits within the Income Generation Directorate, and you’ll work closely with colleagues across that Directorate and with our Policy & Campaigns  Engagement and Community & Network Directorates. You will play a key role in promoting a culture of philanthropy and partnerships across the entire organisation as together, we strive to create lasting change in the fight against climate and nature crisis.

For more information, please see the detailed candidate information pack.

Closing date: Monday 23rd  February 2026 (23:59). 

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, additional leave for sustainable travel, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.

Head of Product - Alzheimer's Society

Nearly one million people in the UK are living with dementia. How they access support, information and hope increasingly depends on the digital products we build. As Head of Product at Alzheimer's Society, you'll set the strategic vision for the digital services that shape their experience. You'll also lead the multidisciplinary teams that bring those services to life.

Why this role is important:

Digital products aren't just part of our work at Alzheimer's Society, they're central to how we reach people who need us. As Head of Product within our Technology directorate, you'll own the vision and strategy for our digital experiences. From the platforms where people find information in moments of crisis, to the tools that enable our services, campaigns, and fundraising user journeys.

This is a leadership role with real breadth and impact. You'll shape investment decisions across the digital portfolio. You'll set the standards for accessibility and user-centred design, and build the operating models that enable product teams to solve the right problems. But you'll also lead people. A multidisciplinary function spanning product management, delivery management, user-centred design, and matrix leadership of engineering teams. Your role is to create the environment where these disciplines don't just coexist but genuinely collaborate to deliver outcomes that matter.

You'll work at the intersection of strategy and practice. That means setting direction and guarding principles, while staying close enough to product teams to understand the trade-offs they're navigating. It means partnering with senior stakeholders across the organisation, from service delivery to fundraising. It means ensuring that our digital strategy serves the whole Society. And it means championing the voices of people affected by dementia through our Involvement team, ensuring lived experience shapes every product decision.

The digital landscape is changing rapidly, and so are the possibilities for how we support people. You'll balance the discipline of keeping existing products reliable and secure with the curiosity to explore what's emerging. Including AI-enabled services where they can genuinely improve reach or quality of support.

About you

You're an ambitious, values-led digital leader who sees product thinking as a powerful tool for social impact. You excel at developing clear digital visions aligned to organisational objectives. You understand that great products emerge from genuinely collaborative, multidisciplinary teams working together from discovery through to live service improvement. You bring fresh thinking to digital challenges and know that user-centred, outcome-led practice enables organisations to achieve their goals.

You'll have:

- Significant experience leading a multidisciplinary digital function, including product management, delivery management, and user-centred design.
- Proven track record of leading complex digital portfolios using agile, outcome-led and evidence-informed delivery approaches, with demonstrable ability to develop and deliver clear digital strategy aligned to organisational objectives.
- Good understanding of user-centred design and continuous improvement, with experience embedding these practices at organisational scale.
- Significant experience balancing user needs, organisational priorities, operational constraints and technical sustainability, with ability to define meaningful outcomes and success measures.
- Evidenced experience of working in partnership with software engineering, platform and data teams within a matrix-managed environment.
- Good communication and stakeholder management skills, with the proven ability to influence senior leaders and engage non-technical audiences.
- Experience of budget management, resource planning, and working with external suppliers to achieve value for money.
- A champion for diversity, inclusion, equity and belonging, with experience embedding these values in leadership, culture and ways of working, and with a strong understanding of accessibility standards and ethical digital practice.

What you'll focus on:

- Owning and leading the Society-wide digital strategy, defining strategic outcomes, investment priorities and success measures for the overall digital portfolio.
- Leading delivery of strategically aligned digital products that support information, services, campaigning, fundraising and internal operations.
- Establishing and continuously improving a modern product operating model, influencing governance, funding, planning and decision-making processes across the Society.
- Leading, inspiring and developing your multidisciplinary digital function, ensuring digital capability, skills and structures evolve to meet future organisational needs, with clear professional standards across disciplines.
- Building strong, trusted relationships with senior stakeholders, communicating complex concepts clearly to executives, trustees and external partners.
- Championing accessible, inclusive and ethical design for people affected by dementia, working closely with our Involvement team.
- Managing the overall digital budget and strategic supplier relationships, ensuring effective prioritisation, resourcing, transparency and value for money.
- Providing matrix leadership to software engineering teams, working in close partnership with engineering and platform leaders to create conditions for genuinely collaborative teams working from problem discovery through to live service improvement.

We are looking for someone who shares our values of Determination, Compassion, Trusted Expertise, and Better Together. Are you ready to bring strategic digital product leadership to one of the UK's largest health and care charities? Can you combine technical expertise with compassionate, mission-driven leadership to ensure our digital services help end the devastation of dementia?

Important dates

The deadline for applications will be 12:00 PM on Tuesday 24th February 2026.
There will be three stages of interviews that will take place:

- In person at Crutched Friars, Tower Hill, London on W/C 2nd March 2026.
- A 45-minute session with our Involvement Panel taking place via Video Call on W/C 9th March 2026.
- A final 45-minute interview taking place via Video Call on W/C 9th March 2026.

There will be a presentation to prepare for the first interview which we will ask you to present in person at our London HQ.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Head of Central Operations
Reference: JAN20262325
Location: Hybrid / Flexible – RSPB UKHQ – The Lodge Sandy SG19, Bedford MK42 & Homeworking
Salary: £51,549.00 - £55,035.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 34 days' Annual Leave

You’ll love this role if you’re excited about helping the UK’s largest nature conservation workforce be the very best it can be. This is a rare opportunity to make a meaningful impact by bringing your expertise in central operations, workplace management, logistics and workforce support to a mission that matters for nature.

We’re looking for an inspiring leader with a strong track record of driving high performance, improving processes, and optimising workplace provision and strategy across multiple locations. You’ll thrive in a values-led, inclusive organisation and be confident collaborating across a dispersed workforce to deliver results.

This role holds the functional overview of our UK Headquarters at The Lodge (Sandy, Bedfordshire) and Logistics in Bedford, and the delivery of UK-wide operational programmes.

This is a hybrid working position using the following working pattern:

• two days per week at RSPB UKHQ in Sandy, Bedfordshire
• one day per week on site at Logistics in Bedford
• two days working from home.

There will also be some infrequent travel and overnight stays to other RSPB sites across the UK.

Essential skills, knowledge and experience:

Demonstrable and proven

• experience of delivering operational, workplace and remote workforce optimisation and engagement programmes
• ability to positively influence change, work collaboratively and demonstrate credibility
• experience in creating and implementing effective workplace (offices and workplaces) strategies, including review, provision and utilisation analysis, monitoring and reporting
• experience of operations, estate improvements, maintaining compliance and leading estate development projects
• experience of programme and project management principles and application, including reporting
• leadership and people-management skills, with the ability to develop and support team members towards high performance
• understanding of how equality, diversity and inclusion enables an organisation to be successful
• Experience of working with, managing and incorporating volunteers as part of the team
• IWFM or equivalent qualifications

Ability to

• delegate effectively, identifying team members’ strengths and weaknesses to assign tasks appropriately and empower autonomy
• make pragmatic, reasoned and practical decisions, recommendations and alternative solutions based on sound analysis and logic
• understand and interpret technical reports, design briefs and works contracts, particularly those relating to building and infrastructure projects
• Commit to the hybrid working pattern

This is a permanent role working 37.5 hours per week and may include (by exception) some out of hours working or call-outs.

We are using a short application window for this role as we anticipate high interest and wish to give all applications the attention they deserve.

Applications close Sunday, February the 15th, though we reserve the right to close early or extend, if required.  
First interviews will be held on the 19th and 20th of February and second interviews from the 25th of February.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

As part of this application process you will be asked to provide a copy of your CV and complete a full application including evidence on how you meet the skills, knowledge, and experience requested.

Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship.

No agencies please.