Head of operations jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE
Head of Services
REPORTING TO
Director of Frontline Services
PURPOSE OF POSITION
This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.
Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.
This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.
You will be a key member of the charity's Extended Leadership team
RESPONSIBILITIES & ACCOUNTABILITIES
Service Delivery
• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.
• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours
Stakeholder Management
• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.
Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.
Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.
Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.
Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance
General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.
Essential Criteria
Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging
Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.
Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.
Interview date: week commencing 10 November 2025
Our mission to solve homelessness in east London, one person at a time!
A rare and exceptional opportunity has arisen at The Perse School for a Head of Development to lead our small team with ambition, creativity and energy. You will be a visible senior leader within School and an important ambassador externally.
The Perse Development function typically raises around £250,000 each year. Our aim is to grow this amount significantly such that the majority of our charitable activities can be funded by charitable donations. Our School was founded in 1615 by Dr Stephen Perse as an educational charity, providing free places for 100 ‘poor scholars’. We now have an ambitious long-term vision to re-establish an endowment to fund bursaries and our other charitable aims in perpetuity.
Building on good foundations of successful fundraising and relationship management, an experienced and inspiring Head of Development will significantly increase levels of philanthropic income to the School.
Working closely with the Principal, governors and senior leaders, our new Head of Development will help deliver our fundraising strategy and make a positive difference to the lives of young people, both now and well into the future.
We will consider full-time, part-time and flexible working options.
The Perse School Cambridge is one of the country’s leading independent co-educational day schools for children aged 3-18.
We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful.
Further details including how to apply can be obtained from our website.
Closing date: 3rd November 2025 at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date.
The School actively supports equality, diversity and inclusion and encourages applications from all sections of society.
Safer Recruitment
The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject, or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations). All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974.
Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates’ suitability to work with children.
The client requests no contact from agencies or media sales.
Job title: Head of Global Development, North America
Salary: £69,365 to £79,257 per annum
Location: White City (Hybrid)
Passionate about major gifts fundraising and looking for your next big challenge? Or perhaps you are considering a purposeful pivot in your career, using hard won skills from a relevant context?
Here at Imperial College, we are recruiting our Head of Global Development, North America, to join our growing team. This is an opportunity to help drive Imperial’s ambitious fundraising efforts in North America as we embark on our first comprehensive campaign.
You will drive growth in philanthropic support from high-net-worth individuals, build strong relationships with alumni and volunteer leaders, and deliver transformational gifts in support of our campaign goals. You will work closely with the Imperial Global USA Hub - Imperial’s first permanent presence in the US and a cornerstone of our global engagement strategy.
Imperial stands among the world’s top universities, ranked 2nd globally and 1st across the UK and Europe. Our research leads the field, with real-world impact woven into everything we do. From advancing climate solutions and artificial intelligence to breakthroughs in medicine and sustainable engineering, our work is helping to shape a better future and tackle society’s most pressing issues.
Our global recognition reflects more than just rankings; it’s the result of fostering a community where staff and students are empowered to excel. At Imperial, we’re dedicated to delivering an exceptional education, driving world-class research, and turning innovation into positive change.
You will have strong track record in securing major gifts or in income generation with the ability to navigate complex institutional relationships with professionalism and diplomacy. The role requires regular travel to North America.
If you are inspired by the chance to help deliver lasting global impact through education and research leading positive change and believe in the power of STEMB to shape a better world, we would love to hear from you.
What we can offer you:
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope you’ll join us at Imperial.
Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Further Information
This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:
- Head of Development, Faculty of Medicine
- Head of Principal Gifts
Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.
Closing date: Midnight on Wednesday 19 November 2025.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Imperial is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter by midnight on Wednesday 19 November 2025.
HEAD OF VOLUNTEERING
Closing Date: 28 October 2025
Interview Date: 4 November 2025
Location: Hybrid working with multi-site working
Hours: 37.5 hours per week
Salary: £45,000 - £50,000 per annum
DBS Requirement: Enhanced check
At Birmingham Hospice, our volunteers are the heart of everything we do—supporting patients and families through life’s most challenging moments. We’re looking for a collaborative and values driven leader to shape the future of volunteering across our organisation.
About the Role
Reporting to the Director of People and Culture, the Head of Volunteering will drive the development of our volunteer strategy, champion best practice, and work closely with teams to embed volunteering into every part of hospice life. You will drive recruitment, engagement, and recognition, ensuring our volunteers feel valued and empowered.
We are looking for someone who will:
· Drive the development and delivery of our volunteering strategy
· Champion best practice in recruitment, training, and retention of our volunteers
· Collaborate with teams to embed volunteering into every service
· Drive inclusive recruitment campaigns and community engagement
· Build on our current recognition programmes and ensure the volunteer voice is heard
· Evaluate impact and continuously improve the volunteer experience
· Represent Birmingham Hospice locally and nationally as a leader in volunteering
You’ll be the trusted advisor for all things volunteering—supporting managers, influencing culture, and ensuring our volunteers feel valued, supported, and empowered.
What you will bring:
Proven experience in volunteer management across complex, multi-site organisations. We welcome transferrable skills and experience from other sectors.
· A passion for inclusion, community engagement, and continuous improvement
· Strong leadership, stakeholder engagement and change management skills
· The ability to influence, innovate, and lead change.
Why Birmingham Hospice?
Be part of a values-driven, forward-thinking charity
· Enjoy a generous benefit package
· Make a real difference in people’s lives
To find out more about this exciting opportunity, please visit the jobs portal on our website.
A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of HR and Operations – Female applicants only
Contract: Permanent, 4days/week (1-2days/week in the office, central London)
Salary: £50,000-55,000 (FTE)
Are you an experienced HR and Operations leader looking to make a real impact in a values-driven organisation? We are working with a highly respected not-for-profit who are seeking a Head of HR and Operations to lead their people, IT, and facilities functions at a time of growth and transformation.
The Role:
Reporting directly to the Executive Leadership Team, this is a pivotal role shaping the organisation’s future. You’ll lead HR strategy and practice, ensuring robust policies, processes, and people development across the organisation. Alongside this, you’ll oversee IT systems, cyber security, facilities management, and compliance — creating the infrastructure needed for the organisation to thrive.
Key responsibilities:
- Driving HR strategy, talent development, inclusion, and staff wellbeing.
- Leading on operational processes, including IT systems, cyber security, and data compliance.
- Overseeing facilities, health & safety, and office infrastructure.
- Providing strategic leadership as part of the Senior Leadership Team, supporting organisational growth and resilience.
About You:
- CIPD Level 7 (Chartered Membership is strongly desirable).
- Proven HR leadership experience, MUST within the not-for-profit or charity sector.
- Strong knowledge of employment law, HR best practice, and leading change initiatives.
- Awareness of IT, facilities, and health & safety management.
- Excellent communication skills, with the ability to inspire, collaborate, and influence.
- A genuine commitment to equality, diversity, inclusion, and values-based leadership.
The opportunity:
- A senior leadership role with real scope to shape strategy and culture.
- The chance to work in a purpose-led organisation with a strong mission and impact.
- Flexible and supportive working environment.
This is a unique opportunity to combine your HR expertise with operational leadership, supporting an organisation through a key stage of its journey.
Please note: This is a female-only role under the Equality Act 2010, Schedule 9, Part 1. Applicants
A growing £1million turnover charity dedicated to the health and wellbeing of children and adults through the healing power of music have newly created a Head of Finance and Operations role. This role will drive organisational impact with a values driven approach towards financial strategy, resource optimisation, and operational excellence.
As part of the Senior Leadership Team (SLT), the Head of Finance and Operations provides a pivotal role in the strategic and operational leadership across the core support functions of the charity. Through sound management of resources, risk, people, systems and data, this role ensures robust governance, financial sustainability, regulatory compliance and organisational effectiveness enabling the charity to achieve its mission.
The core support functions of the charity include Finance, HR, technology and data, health and safety, and governance.
Salary: £60,000 per annum (this will be pro-rata'd for 30hours per week)
Benefits Excellent benefits package including 35 days per year (inclusive of bank holidays), Employer Pension contribution of 6%, Death in Service benefits, access to an Employee Assistance Programme, and the opportunity for flexible working.
Contract: Part time 30 hours per week, Permanent
Location: Remote based role with an occasional travel to London, we encourage applicants from across the UK.
Main Duties and Responsibilities:
- As a member of the SLT, actively contribute to the development and delivery of the charity's strategic plan, leading on the organisational planning and performance for operational areas.
- Work with the CEO to ensure the Board fulfils its legal, regulatory, and financial responsibilities with effective controls through various Board meetings and sub-committees.
- Lead on the risk management for the charity, working with the Board and SLT to identify, record and mitigate risk.
- Act as the Data Protection Officer for the charity
- Lead, manage and develop the Finance Manager to oversee day to day financial operations and controls.
- Lead, manage and develop the Operations Manager to oversee day-to-day management of the charity's core support functions.
- Develop, lead and implement the financial strategy to ensure long-term financial sustainability. whilst managing cashflow, reserves and investments in line with the relevant policies.
- Lead on financial planning, budgeting, forecasting and reporting providing analysis to the CEO, SLT, Board and budget holders to support decision-making.
- Prepare and complete annual accounts and statutory returns ensuring compliance with charity finance regulations, managing relationships with auditors and financial institutions.
- Working with external providers, and advisors, lead on people strategy, including recruitment, retention, performance and people development.
- Ensure legal compliance with employment law and best practice HR policies.
- Promote an inclusive and supportive organisational culture, collaborating with other SLT colleagues to embed the actions on the charity's Equality, Diversity, Inclusion and Accessibility (EDIA), leadership development and culture change strategic plans.
- Working with external provider and advisors, oversee IT infrastructure, cyber security and responsibility for the organisation's data protection compliance (including GDPR).
- Oversee organisational health and safety strategy, compliance and training.
- Deputise for the Chief Executive in their absence as required
- Act with integrity and maintain the highest professional standards at all times.
- Carry out other duties as necessary to meet the needs of the organisation.
Candidates applying for this role must have the following skills and experience:
- CCAB recognised qualifications (ACA, ACCA, CIMA, CIPFA)
- Proven senior leadership experience in the charity or not for profit sector.
- Demonstrable experience of working with Boards and Trustees, experience in HR, governance, and compliance at a strategic level.
- Strong financial acumen and experience of preparing annual accounts, budgets, management accounts and financial reports.
- Proven track record of identification and management of risk.
- Knowledge of charity finance and reporting
- Knowledge of charity law, risk management and regulatory frameworks.
- Strong understanding of digital tools, systems and data governance.
- Excellent communication skills with the ability to translate financial and performance information into accessible management information
- Demonstrable understanding of strategies for embedding change into ways of working.
- Excellent stakeholder management skills.
- Strategic thinker with the ability to focus, align, and deliver, on operational duties.
This role will be closing on 3rd November, 2025 and candidates shortlisted will be required to answer three questions which will form as part of shortlisting by the client.
First interview on 11th or 12th November, 2025
Second stage interview on 17th November, 2025
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Sebby’s Corner
Sebby’s Corner is a Barnet-based charity supporting vulnerable families and children living in poverty across London and the South East. We support thousands of families every year with clothing, nappies, formula, school uniforms, birthday gifts and more. In 2024–25, we supported almost 4,000 children and over 2,300 parents, distributing £482,993 worth of essentials.
Sebby’s Corner serves families in crisis, many of whom are experiencing homelessness, fleeing domestic abuse, seeking asylum, or living in poverty. Referrals are made by frontline professionals including social workers, midwives, health visitors, and family support workers so we can ensure we are reaching the most vulnerable.
We believe by meeting immediate material needs, we can help stabilise families, reduce stress, and improve the wellbeing of both parents and children. We believe it is impossible to break free from debt, apply for work, or rebuild your life when you don’t know where your baby’s next nappy is coming from and that’s where our support begins.
About the Role
We are looking for a confident and strategic fundraiser with proven experience in major donor and corporate fundraising. You will lead our income generation, helping us to raise over £400,000 every year, with a focus on building high-value, long-term partnerships with individuals and companies. You will also oversee community fundraising, events and supporter engagement, ensuring every donor feels valued and connected to our mission.
This is a fantastic opportunity for someone who loves cultivating relationships, is commercially minded, and can bring fresh ideas to grow sustainable income for Sebby’s Corner.
Key Responsibilities
MAJOR DONORS
-
Take the lead in cultivating, stewarding, and retaining high-value individual donors, ensuring they feel personally connected to Sebby’s Corner and the impact of their support.
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Grow and manage our Patronage Programme, developing tailored stewardship plans and recognition opportunities for different giving levels.
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Work closely with the CEO and trustees to leverage their networks and open doors to new prospects, building a strong pipeline of high-value supporters.
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Host and attend events, briefings, and meetings with donors to deepen relationships and encourage long-term commitment.
CORPORATE PARTNERSHIPS
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Develop and deliver a proactive strategy to secure Charity of the Year partnerships, sponsorships, corporate volunteering, in-kind donations, and payroll giving schemes.
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Build and nurture long-term relationships with local and national businesses, ensuring they are engaged with Sebby’s Corner’s mission and receive excellent stewardship.
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Create engaging fundraising opportunities for companies, such as hub-based volunteering, team packathons, and staff fundraising challenges.
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Work with the Head of Operations and service teams to align corporate partnerships with organisational needs, ensuring mutual benefit and maximum impact.
INDIVIDUAL GIVING & CAMPAIGNS
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Work alongside the CEO to lead Sebby’s Corner’s annual Charity Extra appeal, including developing campaign messaging, recruiting and motivating Champions, and ensuring the appeal delivers maximum income and visibility.
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Lead on Sebby’s Corner’s own fundraising events, working with staff, volunteers, and suppliers to deliver high-quality and financially successful events.
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Lead the growth of regular giving and one-off donations, ensuring donors receive timely, personalised stewardship.
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Design and deliver seasonal appeals (e.g. School Uniform, Christmas, Father’s Day), setting clear targets and analysing results to inform future campaigns.
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Oversee the development of compelling supporter communications, including newsletters, impact stories, and social media content, to inspire donors and demonstrate transparency.
LEADERSHIP & STRATEGY
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Develop and implement a clear fundraising strategy to diversify income streams and grow sustainable, high-value support.
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Line-manage the Volunteer & Community Lead, providing guidance and support across their portfolio, which includes coordinating hub volunteers, managing challenge events (e.g. London Marathon), and supporting community groups and fundraisers.
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Contribute actively to the leadership of Sebby’s Corner, working collaboratively with the CEO and Head of Operations to shape strategy and ensure fundraising is integrated across the organisation.
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Use Salesforce to manage supporter data, monitor campaign performance, and produce accurate, timely reports for the CEO and trustees.
Person Specification
Essential
-
Proven success in securing and stewarding high-value income (e.g. major donors, corporates, or significant partnerships)
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Experience planning and delivering successful fundraising campaigns and/or events with clear outcomes
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Strong relationship-building and influencing skills, confident engaging with high-net-worth individuals, trustees, and senior business leaders
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Experience line-managing staff, interns, or volunteers
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Excellent written and verbal communication skills, able to craft compelling cases for support and inspiring donor communications
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Highly organised and adaptable, able to juggle multiple priorities in a fast-paced, growing charity
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Quick learner with the confidence to pick up new systems, processes, and ways of working
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Willingness to occasionally work evenings/weekends as required
Desirable
-
Experience contributing to or developing fundraising strategy
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Understanding of community fundraising and volunteer engagement
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Familiarity with Salesforce or another fundraising CRM
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Clean driver’s licence
What We Offer
Salary & Pension
The salary range for this role is £42,000 - £48,000 FTE per annum (gross), dependent on experience and pro-rated if you work part-time. If eligible to join the pension scheme, we will match your contributions by 5%.
Annual Leave
You will be entitled to 25 days of annual leave plus bank holidays (pro-rated for part-time roles). We usually close between Christmas and New Year without this time coming off your annual leave allowance.
Sebby's Corner believe no child should go without the essentials they need to thrive. We support vulnerable families across London and the South East.




The client requests no contact from agencies or media sales.
Are you passionate about creating secure, efficient, and forward-thinking digital systems that empower people to do their best work?
Do you thrive on balancing strategy with hands-on delivery?
This is a pivotal role where you’ll shape the future of this charity’s technology environment, ensuring all infrastructure, tools, and governance frameworks enable collaboration, innovation, and impact across the global team.
Head of IT Operations & Governance
Location: A short walk to London Bridge - Mostly remote working
Contract: Full-time, permanent
Salary: £80,000 - £100,000 per annum
Reports to: Director of People and Culture
What you’ll be doing
As Head of IT Operations & Governance, you will:
• Lead the day-to-day delivery of charities IT operations,ensuring systems are secure, resilient, and fit for purpose.
• Drive the adoption of Microsoft 365 and SharePoint Online, optimising collaboration, productivity, and digital governance.
• Oversee network and cloud infrastructure, working with external partners to ensure performance, reliability, and continuity.
• Build and embed cybersecurity and data protection frameworks that safeguard people, information, and systems.
• Develop and implement IT governance policies, risk assessments, and compliance processes aligned with ISO and NCSC principles.
• Act as the key liaison for outsourced support providers, ensuring user-centric service delivery and excellent staff experience.
• Champion digital literacy, inclusion, and continuous improvement across the organisation.
What you’ll bring
You’ll combine deep technical expertise with strategic leadership and have:
• Strong experience in IT governance, enterprise architecture, and cybersecurity.
• Advanced knowledge of the Microsoft 365 ecosystem and SharePoint Online.
• A track record of successfully managing outsourced IT services and vendors.
• Demonstrated ability to embed governance and compliance into technology operations.
• Excellent communication skills, with the ability to build trust and influence across diverse teams.
• A collaborative mindset and commitment to inclusive, culturally responsive working.
Ready to lead change?
Don’t delay — apply today to become this Head of IT Operations & Governance through TPP Recruitment by sending your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Camp Jojo is currently in transition. Over the first 8 years it has worked from one established site in Mersea, Essex; but we are now opening a second site (Nag’s Head Farm) near Appleby in Cumbria. The role of Volunteer Manager (Nags Head Farm) is to provide the management and administration of the key Volunteer sector of Camp Jojo, and to offer administrative support and feedback to members of the Camp Jojo Board in this regard.
The Volunteer Manager will be responsible for successful initial contact, recruitment, communication with and administration of volunteer for the Nag’s Head Farm camps, through to their successful placement at camp. They will also work closely with the Operations Manager: Families and Site Ops. (Nags Head Farm). They will be guided in their role with the existing managers at Ivy Farm, Mersea, Essex.
The primary task of the Volunteer Manager (Nag’s Head Farm) will be to oversee the whole process of Volunteer applications to camps at Nag’s Head Farm, and to maintain and develop databases in support of this. They will be the contact point for information and support throughout the Nag’s Head Farm volunteers’ pathway with Camp Jojo. In addition, they will attend and minute meetings which concern volunteer management, etc.
They may need to work flexibly; the demands will be seasonal, with many more hours needed through spring and summer than autumn and winter. They will also need to be present for the first day of the camps during the summer, which are mostly during the school holidays. The Volunteer Manager (Nag’s Head Farm) will have a varied and sometimes high-paced job environment. As such, they will need to handle multiple tasks, manage their own time well, and interact professionally
Please use your cover letter to provide as much evidence as possible to show how your skills, abilities,
knowledge and experience meet the job description. Please provide examples which are relevant to this
role.
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their
supporting statements with minimal use of AI. This helps us to better understand your authentic voice,
skills and motivation for this role. Thank you.
Deadline for applications - 31st October 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We’re looking for an experienced and forward-thinking HR leader to shape and drive our people and culture strategy at Blood Cancer UK. As Head of People and Culture, you’ll lead the delivery of our people strategy, enabling the organisation to deliver.
In this pivotal role, you'll work closely with senior leaders to embed inclusive leadership, drive organisational effectiveness, and build a workplace culture where everyone can thrive. As we continue to grow and evolve, becoming more digitally capable and representative of the communities we serve, you’ll play a central role in ensuring our people practices are aligned, future-focused, and truly impactful.
This is an exciting opportunity to lead transformational change at a time of real ambition and momentum.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.




The client requests no contact from agencies or media sales.
Hybrid with regular travel across Scotland, Northern Ireland and occasionally beyond.
Status: Permanent
Salary: Band 8b, £65,241 - £75,441, per annum, dependent on experience, plus 5% Scotland Fringe Allowance (if based in Scotland)
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.
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About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
To provide the highest quality strategic and operational leadership of Combat Stress in Scotland and Northern Ireland. The post holder will be the senior manager responsible for representing and promoting Combat Stress across both regions, building positive and productive relationships with statutory and third sector colleagues.
The Head of Services will be an experienced and forward thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership.
The role will be accountable for:
• Supporting strategic alignment with all national initiatives.
• Meeting and ideally exceeding requirements of each Regulatory Body.
• Ensuring the highest quality performance in all areas of service activity.
• Nurturing a culture of continuous improvement, active learning and development.
• Informing and improving collaborative service design and delivery.
• Ensuring high levels of co-production.
The successful candidate will hold a current healthcare professional registration with the NMC, HCPC, SWE or GMC. You will be expected to have significant and recent experience of the core elements of management practice, including:
• budget management.
• recruitment and retention.
• performance and quality improvement.
• line management and supervision of staff.
You will of course continue to be responsible for ensuring these aspects are of the highest quality when delivered by others.
This role is subject to a PVG/Access NI check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
• Competitive stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Plus many more.
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues




The client requests no contact from agencies or media sales.
Head of India Office
Location: ITF Delhi Office
Are you a seasoned leader with a deep understanding of the Indian political and trade union landscape? Can you build strategic relationships and drive meaningful change for workers? The International Transport Workers' Federation (ITF) is looking for a dynamic and strategic Head of Office to lead our presence in India and shape the future of transport workers' rights.
This is a unique opportunity to be at the helm of our Delhi office, overseeing our programmes, engaging with key stakeholders, and strengthening the labour movement across all transport sectors in India and South Asia.
About the Role
As the Head of the India Office, you will be the senior representative and strategic leader for the ITF in the region. You will have overall responsibility for the operational and political effectiveness of the Delhi office, ensuring our work is aligned with both regional and global objectives.
Your key responsibilities will include:
- Strategic Leadership: Providing high-level oversight of all work programmes and administrative functions, ensuring the office contributes decisively to the ITF's regional and global strategies.
- Stakeholder Engagement & Union Strengthening: Building and maintaining strong, strategic relationships with ITF-affiliated unions and potential affiliates. You will offer high-level political and strategic support to advance organising, advocacy, and leadership development.
- Programme & Project Delivery: Ensuring the effective implementation of ITF priorities and regional work programmes. You will facilitate the development, implementation, and reporting of donor-funded projects to achieve their contractual objectives.
- Team & Office Management: Overseeing the operational functioning of the Delhi office, including staff management, fostering a collaborative and high-performing team environment.
- Championing Inclusion: Leading on the commitment to advance the leadership and empowerment of women and young workers, ensuring they are central to all regional strategies and activities.
You will report directly to the Asia Pacific Regional Secretary and work closely with the regional leadership team.
About You
We are looking for a proven leader who is passionate about workers' rights and has the strategic vision to grow our impact in India. You are a politically astute professional with excellent communication skills and a talent for building consensus.
To be successful in this role, you will have:
- Proven Senior Leadership Experience: A track record of leading teams and offices, preferably within a membership-based, trade union, or non-profit context.
- Expertise in the Region: A deep understanding of the political, economic, and social landscape of India and South Asia, particularly relating to labour rights and the transport sector.
- Exceptional Relationship Builder: Demonstrable experience in high-level stakeholder engagement with unions, government bodies, and other key actors.
- Strategic Programme Manager: Strong experience in overseeing multiple work programmes and managing donor-funded projects, ensuring delivery against strategic objectives.
- A Commitment to Empowerment: A genuine and demonstrable commitment to advancing the leadership of women and young workers within the labour movement.
- Fluency in English: Exceptional written and verbal communication skills in English are essential for high-level reporting, advocacy, and representation.
We would love to hear from you if you are:
- A strategic thinker who can translate vision into actionable plans.
- Resilient, adaptable, and able to thrive in a dynamic environment.
- A collaborative leader who can manage, motivate, and develop a diverse team.
How to Apply
If you have the experience, passion, and drive to lead our work in India, please submit your CV and a covering letter outlining how you meet the requirements of the role.
WHY WORK FOR US
The ITF offers a highly attractive salary and annual bonus, competitive pension scheme and annual leave entitlement, as well as the opportunity for international travel.
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and strength. This means that we work creatively to make the most of unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world. We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
To promote respect for trade union and human rights worldwide
To work for peace based on social justice and economic progress
To help our affiliated unions defend the interests of their members
To provide research and information services to our affiliates
To provide general assistance to transport workers in difficulty
Values:
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Assistant (Full Time – Office Based)
Job Purpose:
The Operations Assistant provides support to the HR and Operations Manager by taking day to day responsibility, under guidance, for various facilities, safety and administrative processes, including HR administration, as well as responsiblity for locking/unlocking of meeting rooms, routine health and safety tasks and other matters that contribute to making the office a pleasant and functional environment in which to work.
The duties will also include giving regular support to the Fulfilment Manager and under their guidance, process orders and support with despatch and deliveries, in addition to providing holiday cover, when the Fulfilment Manager is away.
Many aspects of this role require Manual Handling.
The ideal candidate will have a positive ‘can do’ attitude, a personable manner, and will embrace the desire to make a measurable difference.
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
Reports to: HR and Operations Manager
Direct Reports: No direct reports
Location: Head Office, Milton Keynes (This is not a Hybrid role, and will require attendance at the office Monday through Friday – 9-5pm or 8.30 - 4.30pm)
Requisite Skills and Experience:
Essential:
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Excellent administration skills, detail orientated and systematic with the ability to prioritise competing demands
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Excellent communications skills, both written and verbal with the ability to adapt communication styles to the situation and audience
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Strong interpersonal skills, ability to work within a close-knit team and have an adaptable and can-do attitude to work
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Experience of handling and managing confidential data
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Ability to handle difficult and sensitive issues, and to interact with empathy, compassion, tact, diplomacy and patience
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IT skills including detailed knowledge of using Microsoft Word and Microsoft Outlook
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Effective organisational, planning and prioritisation skills
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To be able to assist with manual activities of a physical nature
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Able to work independently and as part of a team
Desirable:
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Experience of working in the charity sector
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Experience of HR administration
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Experience of using HR database, such as PeopleHR
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Experience of PeopleHR, report running
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Knowledge of Shopify
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Experience with working with databses and phone interactions
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Manual Handling experience
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Health and Safety knowledge
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Experience of Facilities and the management of maintenance requests
Main duties:
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Update internal HR databases, such as PeopleHR and employee files
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Managing the WorkforUs mailbox
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Recording and running reports from the database on sickness, leave, maternity etc
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Assist in the preparation of HR standard template documents
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Administering the onboarding and offboarding requirements for the organisation
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To maintain the ATS when recruitment is live, and to support with the day-to-day recruitment activity, including but not limited to liaising with candidates, setting up interviews and preparing interview packs
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Assisting with managing and maintaining database information for employee benefit schemes
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Maintain and Update employee notice boards for HR and H&S
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Opening, logging and distributing inbound post
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Support with answering phone calls into the Office and responding to general enquiries
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Recording and reporting on Environmental data
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Assist with co-ordinating maintenance activities for the Office space
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Support with H&S administration, such as Risk Assessments and Accident Reporting
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To complete basic H&S checks including walk arounds, first aid kit maintenance
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Support with Training requirements, booking of courses and the maintenance of a skills matrix
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Monitor and maintain stationery requirements and office supplies such as milk, water
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To assist with the setting up and presentation of the Meeting Rooms, to keep them well presented and to ensure that they are unlocked and locked each day.
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To support the Fulfilment Manager on a regular basis with processing orders and deliveries
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To cover in the absence of the Fulfilment Manager, the processing of orders and deliveries
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Participate with and support the HR & Operations Manager in HR projects on an adhoc basis
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Ensure that relevant charity and other legislation is complied with
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To comply with Brain Tumour Research’s internal policies and procedures
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To undertake any other reasonable duties as required by the HR and Operations Manager and Director of Finance and Ops
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 07th November 2025
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
Location: Remote/ Home-based in UK. Occasional national and international travel required.
Contract: 1 year with the possibility of extension dependent on continuation of funding
Reporting to: Deputy Head of Operations
Salary: £35,000
Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.
Overview
We are seeking a highly organised, values-led Administrative Support Officer to provide essential administrative, financial, and coordination support to ensure the smooth and effective day-to-day operations of WeProtect Global Alliance.
In this new role, you will join our small, remote Secretariat and support administration, finance, staff coordination and meetings, helping the team work efficiently while upholding a strong commitment to child protection and the mission and values of WeProtect Global Alliance.
If you are motivated to use your skills to contribute to our global mission of creating a digital world free from harm for children and young people, this is the place for you.
Job description
Overall purpose of role
The Administrative Support Officer will play a vital role in ensuring the smooth and effective day-to-day running of WeProtect Global Alliance. Reporting to the Deputy Head of Operations, this new role provides wide-ranging support across administration, finance, HR, and team coordination, ensuring that internal processes run efficiently in a dynamic, remote working environment.
Key Responsibilities
Administrative and Operational Support
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Provide general administrative support to the Secretariat, including correspondence, maintaining organisational records and policies, and managing virtual offices.
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Schedule and coordinate Board and FRAC meetings, including preparing materials and accurate minute-taking.
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Support the organisation of retreats, away days, and staff travel, as well as managing the Monday meeting rota and staff engagement activities.
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Order equipment, business cards, and other items for staff as needed, and maintain the fixed asset register.
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Provide ad-hoc support to the Communications Lead, assisting with administrative tasks, coordination, and document preparation as required.
Finance and Contracts Administration
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Support financial processes by coding and processing invoices, expenses, and receipts, assisting with monthly financial consolidation, and coding income allocations.
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Provide support with audits (UK and Stichting), intercompany transfers, payroll variance checks, and day-to-day banking.
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Assist with contract administration and supplier relationships, including account management (e.g. CloudTech24, Signeasy).
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Support payment approvals and processing in Telleroo, and contribute to accurate record-keeping for budget and compliance purposes.
Staff and HR Support
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Support recruitment processes, including the administrative aspects of staff onboarding and offboarding.
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Assist with payroll payment processing, insurance management, and HR compliance for UK and Irish staff.
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Help coordinate staff support initiatives, such as leaving gifts and team events.
Team Coordination and Events Support
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Organise and support regular team meetings.
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Circulate new policies, processes, and organisational updates to ensure staff remain well-informed.
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Contribute to the delivery of the biennial Global Summit and other major events where required.
Process Improvement and Capability Building
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Work closely with the Deputy Head of Operations to strengthen operational systems and ensure effective, compliant day-to-day management.
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Support internal training initiatives to build staff capability in finance, HR, and operational processes.
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Identify opportunities to improve processes and implement best practice across the organisation.
See attached document for the full job profile.
The client requests no contact from agencies or media sales.
Are you a strategic leader with a passion for member engagement and global growth? Do you thrive on turning data into insight and insight into action? Join the Royal College of Radiologists (RCR) as our new Head of Membership and help shape the future of our global community.
As the Head of Membership, in this critical role you will thrive on creating exceptional member experiences, driving strategic growth, and using data to shape impactful engagement.
You will be a visionary leading our ambitious global membership strategy. This is a unique opportunity to shape the future of our membership offer ensuring that every interaction, event, and service leaves our members feeling valued, supported, and inspired. You’ll be an inspiring leader to a talented team, guiding them through exciting growth while supporting their development and helping them thrive in their roles.
What you’ll be doing:
- Driving global growth: Identify new markets, lead international recruitment campaigns, and build strategic B2B partnerships.
- Championing insight: Use data and CRM tools to understand member needs, behaviours, and trends turning insight into action.
- Enhancing member experience: Ensure world-class service across all touchpoints, from onboarding to renewals and events.
- Innovating membership strategy: Shape our membership categories, pricing, and value proposition to remain competitive and compelling.
- Leading with impact: Manage and inspire a high-performing team, fostering innovation and excellence across the membership function.
What you’ll bring:
- Proven experience leading membership recruitment to grow a membership base globally.
- Experience developing and implementing a B2B membership strategy.
- Experience leading a membership function.
- Expertise in data-driven decision-making and CRM systems.
- Strong leadership and communication skills.
- A passion for member engagement and continuous improvement.
At the RCR, you’ll be part of a forward-thinking organisation that values innovation, collaboration, and excellence. You’ll have the autonomy to shape strategy, the support to lead boldly, and the opportunity to make a real difference to professionals across the globe.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme