Head Of Operations Jobs
Our vision is for an environmentally engaged society with stronger connections to nature.
Our mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment. We do this through grant support, direct delivery, research and advocacy.
As the HR Coordinator you'll play a key role in modernising our HR function, ensuring effortless people processes to support everyone in using their time and energy where it matters. Pro-actively supporting processes from recruitment to training to development and beyond, you'll be part of the driving force behind a positive workplace culture, empowering The Ernest Cook Trust team to thrive.
The Role
In this new role of HR Coordinator you'll work directly with the HR Manager,operating at the centre of our people operations. Working closely with our diverse teams across the Trust and external partners,you’ll ensure a seamless HR experience.
You'll enjoy significant autonomy while receiving full support from the HR Manager, having the freedom to grow and develop in this generalist HR position. There will be many opportunities for expanding your knowledge through on-the-job learning, coaching, and formal training in our growing organisation.
Key Accountabilities:
- Own the recruitment journey, from working with hiring managers in the crafting of job descriptions and compelling job adverts to welcoming new starters on board
- Get into the details of the employee life-cycle; onboarding, offboarding and everything in-between, making sure everyone feels valued and supported from day one
- Strive for continuous improvement in our HR processes and maintaining accurate records, ensuring compliance with the latest regulations
- Be involved in the development, implementation and management of supportive and user-friendly policies and procedures that are aligned with our values
- Coordinating online and face-to-face training for mandatory courses and skills development
- Alongside the HR Manager, you’ll be the go-to for colleague queries, providing guidance with consideration and confidentiality
- Supporting the HR Manager with strategic projects and programmes, including relevant HR process development
Main priorities
- Streamline our recruitment process for efficiency and cost-effectiveness, with candidate experience in mind
- Maintain accurate HR documentation, keeping everything up-to-date and in line with our standards, supporting the free-flow of information where appropriate
- Resolve employee issues with speed and compassion, keeping our colleagues happy
- Support equity and fair treatment in all HR communications and practices
Person Specification:
Specific Requirements
- Qualification or relevant experience in HR or related field
- Confident communication and interpersonal skills, with the ability to address sensitive issues with tact and empathy
- Excellent organisational skills with the ability to adapt to ever-changing HR priorities
- Understanding of GDPR and implications of data collection and retention
Skills and Knowledge
- Collaborative, with a confident and considered approach to problem-solving
- Detail-oriented with a talent for juggling multiple tasks
- Fluent in MS Office and familiar with HR information systems
- Flexibility to adapt and respond positively to change
- Knowledgeable about HR principles and basic employment law
ABOUT US
As a landowning educational charity, the Trust is uniquely placed to share its woodlands, farms and natural habitats to inspire a greater love and understanding of the natural world, farming and sustainability. We do this for children, young people, their families and communities, particularly those who face barriers to accessing and participating in the outdoors.
We are part of an impressive community of networks and organisations across the UK, working to help create a more environmentally engaged society. Our work is increasingly done in collaborations and partnerships with like-minded organisations, particularly with our funding partners, whose contribution significantly boosts the scale and reach of our work.
OUR PEOPLE STRATEGY At the heart of the Trust’s vision lies a commitment to cultivating a workplace where every individual thrives. Our People Strategy, a comprehensive roadmap blending our organisational goals, values, and objectives with the needs and aspirations of our workforce, serves as our guiding light towards this vision.
Through a meticulous process of data collection, feedback and analysis, we have pinpointed the following crucial areas of emphasis:
- Pay, Benefits, and Recognition
- Communications and Collaboration
- Decision-making
- Utilising Skills and Potential
- Equality and Diversity
- Environmental Impact
To address these areas effectively, we have devised a series of targeted actions, these initiatives form the backbone of our People Strategy, guiding us towards a workplace where every individual is empowered, valued, and motivated.
OUR VALUES The unique spirit of The Ernest Cook Trust is best expressed through our values:
Cultivating Connections
At the heart of our work lies the belief that meaningful and lasting change happens through the cultivation of connections. We value the relationships we build with the people and communities we serve, as well as each other and the partnerships we form with like-minded organisations. We understand that these connections create the conditions for people and places to flourish.
Freedom to Try
We embrace a culture of innovation and resilience, where both our team members and the individuals we serve have the freedom to try new things. This value encourages a dynamic and adaptable approach, nurturing trust and courage in ourselves and others.
Progressive Stewardship
We believe in responsible, forward-thinking management of our outdoor resources, as places where diversity can thrive. By actively caring for the environment, we ensure that the beauty and benefits of the outdoors are accessible to all, changing lives through individual and shared positive experiences.
Examples of our values in this role
Cultivating Connections
- Be the friendly face that welcomes new colleagues and fosters a sense of belonging. Build strong relationships with our internal and external stakeholders.
Freedom to Try
- Encourage open communication and embrace innovation as we continuously improve and grow together in our systems and processes.
Progressive Stewardship
- Implement sustainable HR practices and source talent that shares our commitment to making a positive impact.
Benefits Join our growing team at the Trust for a friendly and rewarding experience. We offer competitive salaries, a range of benefits plus a training budget for your personal growth.
We currently have around 47 members of staff based either at our Gloucestershire Head Office, across our UK landholdings and in our regional hubs (Gloucestershire, Cumbria/Lancashire, Leicestershire) or working hybridly.
Enjoy our generous benefits:
· 10% employer pension contribution (5% from employees)
· 27 days annual leave, plus statutory holidays
· Life Assurance
· Access to Employee Assistance Programme, providing
24/7 support for health, mental wellbeing, and more
· Dynamic, creative, and welcoming work environment
Working for us will involve wellies, because we firmly believe that everything is better outdoors!
How to Apply
Please upload your completed CV and Cover Letter to the link listed on the job description on our Website
(If you need to provide your application in a different format or need any further support, please contact HR)
Closing Date
Wednesday 29 May 2024 at 17:00
1st Interviews
Thursday 6 June 2024 at The Ernest Cook Trust Head Office, Fairford, Gloucestershire GL7 4JH.
What3words: https://w3w.co/otters.laying.campus
2nd Interviews
Wednesday 12 June 2024 at The Ernest Cook Trust Head Office, Fairford, Gloucestershire GL7 4JH.
What3words: https://w3w.co/otters.laying.campus
We look forward to hearing from you.
Equity, Diversity and Inclusion
Embracing diversity is an essential part of the work of The Ernest Cook Trust. We are committed to treating everyone as a unique individual, fairly and with respect, irrespective of race, disability, age, gender, marital status, sexual orientation, or religion. We are committed to ensuring equality, respect, and safety for all, and prioritising the wellbeing of the children, young people and vulnerable adults we support. Our safeguarding policy can be found here.
The appointment will be subject to satisfactory background checks including Disclosure and Barring Service and relevant online searches to comply with best practices in Safeguarding, and proof of the right to work in the UK.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Lead Data & Analytics Manager to join our Marketing and Income Generation directorate. You will join us working 35 hours per week for a period of 6 months and in return you will receive a competitive salary of up to £53,353 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Data team, based in the Marketing & Income Generation directorate, focuses on data processing, data selections and data analysis. The Data team has grown over the last couple of years due to significant charity growth. The Data Team sits within the newly formed Income Generation Operations team however the data team provides a service to the whole of the Marketing & Income Generation directorate as well as other parts of the organisation.
Responsibilities of our Lead Data & Analytics Manager:
As Lead Data & Analytics Manager, you will support the Head of Data & Analytics in providing the Marketing & Income Generation directorate with the data services required to attain its 10-year strategy by delivering an exceptional and reliable centralized support function across data operations and analytics. You will lead a high performing and specialised Data & Analytics team responsible for developing, maintaining and utilising supporter information systems that adhere to sector-wide best practice and legal requirements as well as ensuring analytics are at the heart of the fundraising decision making.
What we’re looking for in our Lead Data & Analytics Manager:
- Experience of building and leading a high performing and technical Data & Analytics team
- Proven track record of driving key data transformation projects
- Proven experience of developing data systems and processes to increase efficiencies
- Managing external suppliers, including contract management and supplier tendering process
- Excellent understanding of fundraising data operations (including income and data processing and data selections), analytics and compliance
What we can offer you:
- salary of up to £53,353 per annum plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits
- Employee Assistance Programme
- and more
Join us as our Lead Data & Analytics Manager and know you are helping to make a real difference to cats and kittens across the UK!
Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.
Closing date: 16th May 2024
Virtual interview date: 29th May 2024
Applications may close before the deadline, so please apply early to avoid disappointment.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Type of role: Full time, permanent
Annual Salary:£28,000 to £31,000 (depending on location and relevant experience)
Holidays:25 days per year and up to 5 discretionary efficiency days
Location: London, Victoria or Manchester Ancoats
Working Hours & Pattern: 40 hours per week. Monday to Friday, 9am to 5pm (flexible)
Start date: As soon as practicable
Welcome to Ada!
We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.
We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).
We stand apart from other Colleges due to:
- The quality of teaching, learning and assessment of computer science and related subjects
- Our fantastic progression outcomes for our learners
- The breadth and depth of our industry partnerships
- Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds
- Our high support, high expectations culture for staff and learners
We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.
Job Purpose
The post holder will work cross-functionally to provide front-line administrative and transactional systems support to the People team and the Finance team. Within the HR/People elements of the role, the focus will be on day-to-day systems and process queries, recruitment, HR system support to Ada’s staff, compliance and general HR administration. This will require the post holder to have strong communication skills, strong attention to detail, and have the ability to manage and prioritise their workload.
To be successful in the role the post holder will:
- Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth;
- Be consistent and accurate and have a keen eye for detail;
- Have experience in and be committed to following careful procedures to protect the sensitive personal data involved in this role;
- Have excellent numerical skills and good knowledge of Excel;
- Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation;
- Be able to take the initiative and demonstrate a creative problem-solving approach;
- Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues in person and remotely.
Role Responsibilities:
Finance Support: 60%
Support the Assistant Finance Manager in updating the Purchase Ledger:
- Ensure that purchase requisitions are received and processed on the accounting system in a timely manner,
- Ensure that all expenditure is recorded against the relevant nominal code and cost account, and that the correct VAT code is used,
- Ensure all suppliers’ invoices are attached to purchase requisitions on ApprovalMax
- Prepare mid and end of the month BACS payment run and ensure that suppliers are paid within payment terms,
- Receive and check all statements from suppliers,
- Investigate and action any issues that arise with regards to creditors,
- Regular review and maintenance of the outstanding purchase order and goods received notes report,
Support the Assistant Finance Manager in updating the Sales ledger:
- Ensure that all income is recorded against the relevant nominal code and cost account and that the correct VAT code is used,
- Ensure that all requests for sales invoices are processed and sent to debtors promptly,
- Ensure that all requests for sales invoices are monitored and chased so that the prompt payment is received
Petty Cash:
- Ensure that the disbursement of the funds, keeping records of those disbursements and requesting replenishment of the fund is done accordingly to the Petty Cash Policy;
- Ensure that the reconciliation of the business petty cash transactions is done on the bi-weekly basis in the Xero finance system.
Other finance duties:
- Support Assistant Finance Manager in preparation of the pay runs;
- Monitoring finance account inbox and dealing with staff, students and supplier queries to ensure they are quickly and properly resolved;
- Support staff in following the financial policies and procedures, such as: filling out charge card tracker, purchase orders, setting up new supplier;
- Support the Finance team in setting up a Fixed Asset Register and making sure it is kept up to date on a regular basis;
- Support the Finance Team with any other queries that may arise.
HR Support:
Recruitment
- To work with the HR Manager to draft adverts for posts being advertised, ensuring that they are well-written and engaging.
- To obtain quotes for advertising on various job boards and recruitment media channels in a timely and accurate fashion ensuring the best possible exposure for vacancies
- To coordinate interview/selection logistics including room bookings, diary management, scheduling and preparation of relevant materials and sending invites to candidates
- To support the HR Manager with the administration processes around onboarding and offboarding of staff including consultants, mentors, volunteers and governors.
Inbox Management & Staff queries
- To manage the recruitment inbox, responding to candidate and hiring manager queries in a timely manner
- To work with the HR Manager to manage the HR inbox, responding to staff enquiries in a timely manner recognising that some correspondence will be highly confidential and/or sensitive in nature.
Systems & Compliance
- To be the main point of contact for all HR system queries and to action all first-level system transactions, escalating more complex transactions to the Head of People & Talent or the HR Manager.
- To send out reference requests for all shortlisted candidates, chasing responses and passing on to the relevant line manager
- To maintain spreadsheets and trackers to ensure all relevant HR information is collected and collated (eg vacancies, DBS and other pre-employment checks, probationary periods, performance management, exit interviews.)
- To create and maintain electronic copies of personnel files
- To support with the updating of the Single Central Record for all staff, volunteers, consultants, agency workers and governors
- Under the direction of the Head of People, issue relevant letters to staff in relation to Employee Relations (ER) matters ensuring that timelines are strictly followed, meetings arranged, notes/minutes taken and all paperwork, including checklists, is fully completed.
- To support the People team with all HR policies, processes and projects as required.
General Administration
- To provide accurate data for Education and Skills Funding Agency (ESFA) in monthly data returns,
- Liaising with CIVICA support team to seek advice on better use of MIS (REMS),
- Acquire data from primary and secondary sources and update database system REMS,
- Keeping up to date with the latest ESFA funding rules and regulations.
Additional duties:
- Undertake confidential shredding and filling,
- Coordination Support for the Finance or People/HR elements of staff on-site events
Person Specification
- Previous Officer/Administrator experience and used to working with limited supervision ideally in a Human Resources field.
- Ability to undertake administrative tasks and development of effective office systems and procedures
- Ability to use information technology for,word processing, spreadsheets and databases and excellent typing skills
- Ability to pick up new applications and software quickly
- Ability to work under pressure in a constantly changing and demanding environment
- Excellent written communication skills
- Excellent communication and interpersonal skills
- Excellent organisational and time management skills
- A good understanding of equal opportunities issues as they affect our stakeholders
- Strong stakeholder management, working with individuals across an organisation
- Aligned with the values of the College in their approach to their work.
- Perform duties with the highest level of confidentiality and have a strong sense of integrity
Other Requirements:
- Passion for working with young people and adults to help improve their life chances
- A commitment to on-going personal development
- A willingness to work flexibly and where necessary outside of normal working hours
- Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.
Variation to this Job Description
This is a description of the job as it is at present, and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.
Safeguarding
We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.
Equal opportunities
Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
- To provide and promote equality of opportunity in all areas of its work and activity;
- To recognise and develop the diversity of skills and talent within its current and potential community;
- To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
- To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
- To promote good relations between individuals from different groups.
Applicants with disabilities
Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us.
How to apply for the role
Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have in the subject field please write “Application for Finance and HR Officer” followed by your name.
Closing date for applications: Monday 20 May 2024 at 09.00
The client requests no contact from agencies or media sales.
Senior Legacy and In Memory Fundraising Manager
An exciting opportunity has arisen within Sue Ryder for a Senior Legacy and In Memory Fundraising Manager to lead, manage and develop our Legacy and In Memory Strategies to deliver sustainable long-term income growth.
Sue Ryder has a dedicated focus on investing in our legacy giving and we are looking for a passionate and dynamic leader to take on this integral role within the organisation.
Reporting to the Head of High Value and Legacy Fundraising you will:
Key Responsibilities
• Manage the development, delivery and implementation of the Legacy Strategy to deliver sustainable long-term growth
• Lead the Legacy and In-Memory team to maximise Legacy & In-Memory income for Sue Ryder and ensure an excellent stewardship and supporter experience
• Be able to interpret and act on data insight and produce robust reports about legacy income and the legacy pipeline
• Work with colleagues to ensure excellent stewardship is followed through in the Charity’s administration of legacy gifts
• Take the lead on the annual planning budgets, forecasting and variance reporting on monthly management accounts for Legacy and In-Memory Giving
• Keep abreast of the latest trends and innovations in Legacy and In Memory Giving
• Plan and lead innovative marketing campaigns including using digital channels
• Lead and manage the promotion of Legacy & In Memory Giving, working closely with colleagues in the care centres and across the organisation to promote a Legacy culture and drive growth across the legacy pipeline
The successful applicant will bring:
• Extensive Legacy & In Memory fundraising experience with a minimum of two years at manager level
• A track record of delivering innovation in generating income from Legacies
• Experience of planning, implementing and monitoring large budgets to agreed deadlines
• Experience of leading, inspiring and empowering colleagues to promote legacies and deliver excellent results
• Excellent communication skills – written and oral with the proven ability to communicate with persuasion and credibility
• Excellent Marketing skills to deliver growth from consumer marketing across multiple mediums including digital
• Experience of managing and motivating advertising/marketing agencies to deliver exceptional results
• The ability to analyse data and produce detailed reporting on campaigns and performance
• A thorough understanding of the Legacy Administration process and ILM standards
It is essential you are educated to degree level or have direct sector experience of Legacy Fundraising at manager level for a minimum of two years.
Competitive Benefits Package
27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
EAP support scheme
Staff discount with thousands of retailers
Enhanced maternity, paternity and adoption pay
and lots more. Please visit our careers website for the full list.
Closing date: 23 May 2024
Interview date: TBC
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £32,000 per annum
Hours: Full time, 37 hours per week
Contract: Permanent
Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take lead on developing and moving forward our brand-new flagship supported living service in Brent!
This is an excellent opportunity to truly make a role your own and get involved in the project from the start, which will be supporting 10 adults with mild/moderate to severe learning disabilities, as well as additional mental and physical health needs.
You will play a pivotal ambassadorial role, spearheading Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.
This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.
The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
To manage and develop the b inspired Neighbourhood Support Service in Braunstone, ensuring that business plan targets are achieved and positive community impact is delivered.
Responsible for operational management of the staff team, volunteers and site. Oversee and develop partnership working arrangements with other agencies and providers, to enhance the offer to local residents. Ensuring resident engagement and consultation is a priority and contributes to the Neighbourhood Management arrangements.
Main Duties & Responsibilities:
Staff Management:
1. Provide strong leadership (lead by example) ensuring that “front-line” staff are well-motivated and aspire to excellence in service provision.
2. Provide day-to-day management and supervision of service-based Co-ordinaters and other support staff, ensuring business plan targets are achieved.
3. Recruit, select, train (product, systems and procedures), coach, motivate, supervise and appraise staff in order to meet the Neighbourhood Support Business Plan targets.
4. Analyse the training needs of staff, identifying skill sets and the need for development where appropriate. Work with the HR Officer to ensure training is relevant and conducted in a structured manner as part of a personal development plan.
5. Plan and arrange staff work patterns, in conjunction with Service Co-ordinators, ensuring that annual leave and flexi-leave arrangements meet the needs of the service.
6. Ensure that team members maintain accurate, comprehensive and current records via the company management information system
7. Lead the development of a robust Volunteer Strategy.
Direct Services & Project Management:
8. Plan new projects in collaboration with senior management.
9. Source and respond to funding opportunities (grants, donations, contracts) – completing applications and tenders with associated budgets.
10. Create work plans which identify and sequence the activities needed to successfully deliver and complete projects.
11. Control projects and write reports for management and for funders
12. Communicate with funders as outlined in funding agreements and contracts.
13. Prepare financial, monitoring and evaluation reports and supporting documentation for funders as outlined in funding agreements and contracts.
14. Ensure that maintenance schedules for the neighbourhood Support Base are adhered to and that an efficient and cost effective method of repair and replacement is in place, to keep the housekeeping standards at a high level.
15. Supported by the Head of Operations, maintain operational policies and procedures and ensure that day to day health and safety standards are maintained in line with legislation.
Financial Management:
16. Ensure that the Neighbourhood Support Service and associated projects remains cost effective by ensuring expenditure is contained within agreed budgets. Tracking expenditure and reducing or eliminating unnecessary costs while maintaining quality.
17. Ensure Service Co-ordinaters fully understand and adopt financial systems and that adequate records are in place to exercise budgetary control.
18. Regularly report progress against the Business Plan targets and budgetary information to the Chief Officer for reporting through to the Board.
19. Supported by Head of Operations, create annual budgets and Business Plans for the service and projects in line with the company planning cycles.
Neighbourhood Development & Resident Engagement:
20. Promote and develop good relationships with local service providers and delivery partners - helping them to be responsive and sensitive to local needs.
21. Oversee the maintenance and promotion of the Braunstone Neighbourhood Management Board.
22. Co-ordinate and organise local surveys and consultations in the Braunstone area and collate/ analyse the findings for dissemination.
23. Oversee the creation of the bi-annual Braunstone Neighbourhood Action Plan.
General Duties:
24. Carry out work in such a way as to promote the Company’s wider aims, objectives and agreed policies.
25. Embrace and implement the Company’s Equal Opportunity and Diversity Policy.
26. Work outside office hours when required.
27. Undertake any other task appropriate to the post, including emergency cover for staff when required.
28. Undertake any other task appropriate to the post of Service Manager, as directed by the Chief Officer
Application by CV - please ensure you are able to meet the specification for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Based in one of our hubs (Ely, Cambridge, Huntingdon, Peterborough) with regular travel across Cambridgeshire and Peterborough.
Salary: £28,000 - £34,000 per annum/pro rata
25 - 30 hours per week
Centre 33 is an ambitious and growing charity based across Cambridgeshire and Peterborough. We offer a range of high-quality services to young people aged up to 25, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.
We are looking to recruit an Administration and Facilities Manager, who will ensure the smooth running of all administrative systems and facilities, to provide our staff with a safe and pleasant working environment.
This person will work closely with the Head of Operation to cover our legal obligations with regards to health and safety, hold high standards for environmental practice and be budget conscious. As well as working within the Senior Management Team to achieve the organisations long-term goals.
You will also be an exemplar of our relevant policies, compliance, standards and values and to help build a team culture.
A driving license and use of a car is essential for this post.
This post is subject to a DBS check and references.
For more information on this role please contact our Recruitment team.
Centre 33 strives to be an equal opportunities employer. We welcome discussions about part time and flexible working arrangements.
The client requests no contact from agencies or media sales.
Data Governance Lead, 2 year contract
Global Charity, Surrey
1 day a week hybrid working offered
£50,000
Charity People are delighted to be working in partnerships with a world-famous charity to recruit a Data Governance Lead to come in and
As the Charity embarks on a new strategy, they are undertaking a multi-year systems transformation programme. A key part of this is the CRM Change Programme, the foundation of continued supporter and income growth, enabling the team members to engage more deeply with individual and organisational supporters, through new products & services, innovative campaigns, collaborative partnerships, and exciting events.
The goal is a CRM environment where users can manage processes effectively, using automated workflows and apps to deliver exceptional supporter experiences in a secure, contemporary, and well-governed system.
The Role
We are looking for a Data Governance Lead to come in and work to define what first-class data governance looks like for the Charity, including establishing a data retention framework for their relationship marketing systems and tools, to ensure privacy is included within process design at all points, and will work to embed best practice data quality standards within the organisation.
You will champion and train colleagues in how to get the most from data, creating a framework for data classification, discovery and the provision of self-service datasets and increasing data literacy across the organisation.
This individual will be the resident expert in data governance and maturity, adept in data governance tools and helping to classify, categorise and document our data.
The Candidate
We are looking for someone with experience in developing and implementing data governance policies, standards and procedures, with an understanding of advocating for better use and management of data along with delivering better data literacy within an organisation. You should have experience of setting up or establishing a data governance framework from scratch, enabling data users to deliver their objectives efficiently and confidently.
Experience of implementing data governance tools such as Azure Purview, Informatica, Talend, etc would be highly advantageous.
Furthermore, you should have excellent communication and persuasion skills with the ability to turn technical understanding into clear, understandable, and useful information and advice for internal customers.
Ideally you will have worked as a Data Governance Manager or a Data Governance Lead, but we will also welcome applications from those with strong Data Management experience across a range of sectors and disciplines.
This is a fantastic opportunity to join a world-famous charity with a reputation for excellence. Charity People are managing all applications for this role; interested applicants should send their CV to Ben Garner, Senior Consultant at Charity People in the first instance.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have charity finance experience? Would you like to join a rapidly growing charity at our Head Office in Peterborough?
We are looking for a Finance and Payroll Officer to join our team. Reporting to the Director of Finance and operations, this role will ensure that appropriate financial processes and systems are followed and developed to support our charity’s sustainable growth and safeguard our financial health. The Finance & Payroll Officer will ensure that financial tasks and transactions are undertaken in an efficient, effective and timely manner and, importantly, that relevant financial information is provided to keep the Senior Leadership Team informed to make the best decisions for the charity. The role will also cover responsibility for all payroll operations, ensuring that all payments are accurate and on time and that appropriate and accurate information is provided to the Director of Finance & Operations, HMRC, pension providers and other external bodies. We are looking for a confident and experienced individual to join our supportive team. Previous charity finance knowledge and Xero is helpful but not essential, above all we want an individual to be tenacious, curious, diligent and show strong initiative.
The client requests no contact from agencies or media sales.
We are currently in an exciting period of growth as we upscale our delivery to enable more people to enjoy the benefits of cycling.
The Finance Officer is responsible for working within the core Wheels for All team to provide finance team support to the wider programme delivery and national staff team. By working with colleagues to maintain financial systems, accurate record keeping and undertake financial administration they will provide the support required to implement and improve the processes needed to maintain the accurate financial management systems which are crucial to supporting the charity’s mission. This role would suit someone with at least 2 years’ experience in a charity finance role, who has experience or knowledge of all the core accounts department processes and some understanding of different charity income streams. You might be studying for an accounting qualification (e.g. AAT or ACCA) or be qualified by experience. A training package may be available for an applicable accounting qualification.
Salary £25,000- £28,000 FTE, dependent on experience
Hours Full-time, 35 hours per week (1 FTE, will consider PT for the right candidate)
Contract Permanent
Location Warrington Head Office
Annual leave entitlement of 25 days
Application Process
Please apply by sending your CV and a covering letter explaining how you meet the requirements of the role , including ‘Finance Officer’ in the title. Alternative formats are also welcomed e.g. video or audio.
You don’t need to be a cyclist to apply for this role, but you do need to share our passion to deliver our services and enjoy making a difference to people’s lives.
Closing date for applications: Wednesday 15th May 2024 (midnight). If you have any questions or would like to have an informal discussion about the role, please email call 01 9 2 5 5 7 5 6 2 8 or visit our website
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Islington Mental Health Accommodation Pathway Service.
£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
About the Role:
Islington Mental Health Accommodation Pathway provides support to people living with various mental health conditions and complex needs. The service consists of a 24-hour supported accommodation service, and 3 medium-low supported accommodation services across the borough of Islington. The service provides support with emotional, social, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence-based care and risk management strategies. You will be highly motivated and committed to continuous professional development. You will be committed to supporting customers through their recovery journey and skilled in engaging them with their move-on pathway. You will work flexibly to respond to emerging needs and effectively address the needs of the customer group.
For full job details, please visit our website.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Collate and update electronic data bases and systems to record and monitor customer files and outcomes
Coordinate and assess new referrals
Budget management of petty cash and invoice payments
Develop key business relationships with all appropriate relevant customers/external partners to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed -by the Contract Manager/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is passionate and enthusiastic about his/her career and job experiences.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
What you'll bring:
Essential:
Educated to degree level or equivalent
Experience building and develop strong professional partnerships with external providers aligned to their specialism
IT Literate
Desirable:
Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Main responsibilities will include:
Administration
- Be responsible for securing contracts by confirming booking information and working with the Head of Budgets, Contracts & Policy to ensure freelance trainer contracts and Service Agreements are in place
- Oversee the general administration of all APD functions including responding to customer queries and feedback
- Process course bookings made via Thinkific and other platforms, ensuring all requirements are noted and passed on appropriately
- Regularly review policies and procedures which relate to sales and bookings Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619
- Ensure effective contribution of accurate and timely data required by Artswork and its funders / stakeholders
Finance
- Be responsible for APD budgets including raising sales invoices, reconciling payments and managing deferred income
- Follow anti-money laundering procedures to ensure APD sales are compliant with legislation
- Ensure all finance and operations processes and procedures are rigorously implemented in collaboration with the Finance & Operations team
- Produce budget forecasts for APD and provide monthly updates on current financial position to the Deputy CEO and Head of Budgets, Contracts & Policy
- Chase debtors and regularly report any overdue payments to the Finance team
Strategy
- Contribute to the APD growth strategy through ideas and practical solutions
- Work with the APD team and Deputy CEO in the development of new programmes, routes to market and audience development
Communications
- Help to maintain strong communication channels with all partner organisations and customers
- Provide administrative support in developing regional networks, contacts and partners
- Assist with the engagement of employers and partners for projects and programmes
Administration and Legal Compliance
- Maintain positive professional relationships with our participants, partners and stakeholders •
- Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies
- Be a committed champion for Artswork’s Anti-Discrimination Charter
- Maintain and develop personal skills and knowledge through appropriate training
- Perform own administrative duties
- Maintaining positive professional relationships with our participants, partners and stakeholders.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Citizens Advice Harlow (we do operate a flexible and home working policy)
Closing date: Until the position is successfully filled
Interview Date: To be confirmed
Are you ready for an exciting opportunity to make a real impact in your community? Citizens Advice Harlow is a forward-thinking, highly regarded independent advice organisation in Essex, dedicated to serving a rapidly growing population of 94,000 people. Our team consists of 22 dedicated staff members and an incredible group of 40 volunteers, and now, we're ready to take things to the next level.
We are looking for exceptional individual/s to join our dynamic team, where we are driven to serve our community with high-quality independent advice. In this pivotal role, you'll be responsible for managing and coordinating the activities of our talented staff and dedicated volunteers. Your mission: to provide top-notch supervision and support that will help us continue to make a difference in our local community.
Reporting directly to our Head of Operations and Advice, you won't just be a cog in the machine – you'll be a key player in our organisation. Your experience will be put to the test as you coordinate advice sessions and ensure we meet our performance targets. But that's not all; we're looking for a proactive team player with exceptional communication skills and emotional intelligence. Why? Because we believe in bringing out the best in our people, helping them develop and thrive in their roles.
You'll also be part of a team responsible for conducting the Quality of Advice Assessment on a quarterly basis, ensuring we maintain the highest standards in providing support to our community.
At Citizens Advice Harlow, we value equality and actively challenge discrimination. We're dedicated to fostering an inclusive environment and welcome applications from individuals of all backgrounds, in particular, we encourage those with disabilities and individuals from Black, Asian, and Minority Ethnic backgrounds to apply, as we strive to create a workforce that truly represents the diversity of our community.
This position has flexible scheduling options and is available as both full-time and part-time, making it ideal for individuals looking for a variety of work arrangements. If you're ready to be part of a dynamic organisation, drive positive change, and make a lasting impact, this opportunity is for you. Join us at Citizens Advice Harlow and help shape the future of our community.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Isle of Wight Donkey Sanctuary is a growing and cherished part of our community, dedicated to providing a safe haven for donkeys and educating the public on their care and welfare. Our vision extends beyond equine welfare to creating an environment where our team, volunteers, and visitors can feel welcomed and enriched.
Position Summary
We are in search of a Chief Operating Officer (COO) adept at turning strategic visions into operational realities. The COO will oversee daily operations throughout the sanctuary, ensuring excellence in health and safety practices, and fostering high team performance and growth. As a key partner to the CEO, this role demands a leader skilled in operational management and strategy implementation, preferably with experience in the third sector and a deep commitment to animal welfare.
Objectives of the role
1. Strategic implementation and operational leadership - working in close partnership with the CEO to integrate strategic objectives into the organisation's day-to-day operations. This will include focusing on enhancing process efficiency, ensuring operational excellence and maintaining budgetary control connected to operational issues.
2. Developing high performing teams – driving team excellence through targeted recruitment, comprehensive onboarding, ongoing professional development, and robust performance management strategies, ensuring team cohesion and high retention rates
3. Ensuring regulatory compliance and safety - maintaining rigorous adherence to all relevant charity and health & safety regulations, proactively ensuring a safe environment for staff, volunteers, visitors and our equines.
4. Fostering a supportive culture - creating a work environment where commitment to our sanctuary's values and alignment with our vision and mission inspire and unite our teams.
5. Acting as a deputy for the CEO - representing the charity and making decisions in the CEO’s absence, ensuring leadership continuity and organisational stability.
Responsibilities
Responsibilities include:
· Evaluating internal operations to identify and implement efficiency improvements
· Developing and implementing policies (in collaboration with the CEO and Trustees) that support the sanctuary's goals and ensure operational alignment.
· Overseeing daily operations across the estate, including visitor facilities, barn and paddock maintenance, and health and safety compliance, ensuring a safe environment for staff, volunteers, visitors and equines.
· Directly overseeing the performance of our teams in Visitor Experience, Volunteering, Estates and Facilities, ensuring these areas not only operate efficiently but also focus on creating exceptional experiences for visitors and volunteers. This includes working closely with HR to foster successful recruitment, professional development, and other HR initiatives to build and sustain high-performing teams.
· Ensuring the sanctuary is ready and welcoming for visitors each day, effectively monitored and managed throughout the day and securely closed at night
· Health and safety leadership - spearheading safety initiatives and training a skilled team in safety protocols, ensuring a secure and safe environment for staff, volunteers, visitors and over 130 donkeys and ponies. The COO will work closely with the Head of Facilities and Estates Supervisor to enforce health and safety policies, address safety issues, as well as ensuring readiness and responsiveness for critical incidents, including fire and medical emergencies.
· Serving as the deputy for the CEO, including leading the sanctuary in the CEO’s absence, making critical decisions, and managing external relationships.
The above role encompasses an understanding that the sanctuary operates seven days a week and requires a willingness to work weekends and evenings as needed to ensure continuous leadership and operational excellence.
Reporting structure
Reporting directly to the CEO, the COO will have the following direct reports: Head of Estates, Visitor Experience Manager, and Volunteer Manager.
Required skills and Experience
· A strong ethical commitment to animal welfare, demonstrated through previous work or personal advocacy, with the desire to make a positive impact in the community and beyond.
· A track record of managing operations effectively, demonstrating the ability to oversee day-to-day activities
· Proven experience in translating strategy into actionable plans
· Proven effectiveness in managing diverse teams and working with volunteers, highlighting the ability to engage and inspire a wide range of contributors towards common goals.
· Experience in budgeting, data analysis and using performance metrics to guide decisions.
· Flexibility to adapt to changing priorities and the agility to respond to unforeseen challenges, particularly in animal welfare contexts.
· A collaborative approach to working with key stakeholders, including the CEO, to ensure alignment with the organisation's goals.
Desirable:
· Experience within a non-profit organisation and familiarity with the regulatory environment specific to the charity sector, including health & safety standards and compliance.
Why Join Us
By joining the Isle of Wight Donkey Sanctuary as COO, you’ll play a pivotal role in shaping the future of donkey welfare, leveraging your expertise to make a lasting difference. You’ll lead a dedicated team, drive operational excellence, and contribute to a cause that’s both meaningful and rewarding.
People and Culture Officer
Location: Woods Mill with hybrid working options
Salary: £30,671.55
Contract Type: Permanent
Hours: 35 hours
Closing Date: 8th May 2024
Interview Date: 15th May 2024
Sussex Wildlife Trust
Sussex Wildlife Trust (SWT) is a conservation charity for everyone who cares about nature in Sussex. We focus on protecting the wonderfully rich natural life that is found across our towns, countryside and coast. By working alongside local people, we create opportunities for us all to connect with nature and for nature to thrive in even the most unlikely places.
We are now in a critical decade for change to protect and restore nature with the help of more people taking action for wildlife. Now is the time for an ambitious action plan to match the scale and urgency of the challenges we are facing. Our new Strategic Plan – Our Wild Sussex – will be launched in April and sets out our vision and commitment to turning the tide for wildlife so that by 2030, nature in Sussex will be in recovery.
To deliver our new strategic aims, we have recently completed a comprehensive restructure of the charity to align to our goals. This restructure has generated a suite of new roles and opportunities which will enable us to achieve our ambitions of restoring and protecting at least 30% of Sussex land and sea for nature, inspiring one in four people in Sussex to take meaningful action for wildlife, building a stronger more inclusive and diverse organisation and becoming a net zero and climate resilient organisation.
In order to encourage diversity and inclusivity within the environment sector, we particularly welcome applications from people who have an ethnically or geographically diverse background, who are non-graduates and/or are living in economically deprived areas.
The Role
The People & Culture Advisor role is an exciting opportunity to ensure the People & Operations Team deliver a consistent employee experience to both our existing and potential employees. Reporting to the Head of People & Operations, you will be responsible for helping to develop and enhance the employee experience for our team members. This will include the embedding and delivery of effective people operations, policy and advice. This includes recruitment and onboarding, updating policies, supporting engagement.
The Person
Reporting to the Head of People & Operations, we are seeking a highly organised and proactive human resources professional who will be responsible for the day to day tasks of a dynamic and supportive human resources function with an integral role in developing and shaping our People Strategy which aligns with our new strategic goals. You will be a team player who supports the values of our organisation and is committed to our overall aims.
We are looking for someone who can provide comprehensive support with excellent communication skills, both written and verbal and who can build relationships with all key stakeholders, both internal and external. You will be able to manage competing demands, have a keen eye for detail and the ability to handle confidential information with absolute discretion.
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Benefits
- 25 days holiday plus 8 bank holidays each year (pro-rated for part time staff)
- Pension – company contribution from 6% and employee contribution of 3%
- Life Assurance - Pension Scheme Members 2 x Salary, Non-Pension Scheme Members 1 x Salary
- 2 days paid leave for volunteering each year
- Flexible working policy
- Enhanced Sick Pay
- EAP
- Employee discounts
- Informal car share arrangements
For more detailed information see what we offer page in the Recruitment Pack.
The client requests no contact from agencies or media sales.