Head of partnerships jobs in beddington, greater london

We are seeking a skilled and experienced Children's Services Co-ordinator to lead on the delivery of our services for children and young people with additional needs (SEND). This includes an Afterschool Club, Weekend and School Holiday Playschemes/Teens sessions and evening youth groups.

​The role involves planning and delivering inclusive, engaging, and structured group sessions within a fun, safe, and supportive environment. You’ll be key in mentoring staff, ensuring quality service delivery and getting to know the children, young people and families we support.

Key Responsibilities

Planning & Organisation

· Collaborate with the Team Leader to manage bookings and allocate places across sessions.

· Support with recruitment and line management of Group Leaders, Deputy Group Leaders, and sessional staff, working with the Head of Services and Talent Acquisition Manager.

· Develop creative, inclusive session plans in partnership with Group Leaders, ensuring activities meet the needs and interests of participants.

· Procure resources for sessions including sensory toys, arts and crafts materials, baking supplies, etc.

· Ensure session documentation and CRM records are accurately maintained.

· Maintain excellent communication with parents, carers, social workers, schools, and internal teams.

· Identify and coordinate training needs within the team, taking part in relevant professional development.

· Liaise with the Office Manager to ensure all spaces used are clean, safe, and hygienic.

· Work with the Marketing Manager to share impact stories, quotes, and photos (with appropriate consents).

Session Delivery & Quality

· Oversee the delivery of all sessions, ensuring they are age-appropriate, engaging, and meet the needs of young people with SEND.

· Supervise and coach staff during sessions, providing guidance on behaviour management and inclusion strategies.

· Ensure every session promotes fun, safety, and a sense of belonging.

· Support staff in session planning and resource management, ensuring spaces are left tidy and ready for the next use.

· Plan and coordinate meals/snacks for afterschool sessions, ensuring adherence to food hygiene standards.

· Foster independence in young people, supporting them to develop social, communication, and life skills.

· Provide hands-on support where needed, including personal care, eating and drinking, mobility, or emotional regulation.

· Implement a simple outcomes framework to measure impact and track progress.

Safeguarding, Incidents & Compliance

· Ensure all safeguarding policies and procedures are followed, maintaining a vigilant and proactive approach to child safety.

· Record all incidents and accidents using CPOMS and escalate urgent concerns appropriately to the Head of Services and Quality and/or CEO (Designated Safeguarding Lead).

· Model professional curiosity and promote a culture of safeguarding awareness ("It could happen here" mindset).

General Responsibilities

· Comply with all LinkAble policies and procedures, with a focus on safeguarding, equality and diversity, and health and safety.

· Attend relevant training and contribute to a continuous learning culture.

· Support team collaboration by assisting colleagues during peak times or staff absence.

· Represent LinkAble’s values in all interactions with staff, families, professionals, and the wider community.

· Undertake additional duties as reasonably required to support the evolving needs of the service.

·

Equal Opportunities Statement:
LinkAble is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We are especially keen to hear from individuals with lived experience of disability or neurodiversity.

We're looking for a talented Individual Giving Manager to join our small team. The role will be responsibile for the delivery of our excellent supporter stewardship, care and retention programmes, whilst driving fundraising growth. 

The Individual Giving Manager will be responsible for the development and delivery of Women for Refugee Women’s (WRW) individual giving fundraising strategy, including through a variety of income streams such as regular gifts, High Net Worth giving, corporate support, events, and legacies; to develop and deliver WRW’s support engagement journey in order to generate income from individual donors and to develop strong and long-lasting supporter relationships; to oversee and develop our stewardship retention programme; and to contribute to WRW’s overall fundraising strategy and income generation.

We are currently looking for dedicated Immigration Advisers (IAA Level 2) to join our growing team to provide immigration advice and casework to destitute migrants. We will be recruiting on a rolling basis for a number of upcoming roles, one of which is a woman only role, so we welcome applications from women. Please do get in touch if you would like to discuss this further.

Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

The ideal candidates will have an in-depth knowledge of immigration and asylum law, as well as have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness. They will be able to step immediately into a busy advice environment that includes independent outreach.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Please see our website to find out more about our work.

Our Attractive Benefits Package Includes 

· A 35 hour working week including flexible working hours

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· You can buy up to 5 days annual leave each year 

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute 

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Maria Iglesias Head of Operations and Business Development

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.

Interviews: Offered on a rolling basis

Start date: Ranging from immediate to TBD.

The Trusts and Foundations Manager will play a vital role in supporting New Horizon Youth Centre’s mission by managing and growing a portfolio of valued trusts, foundations and statutory supporters. Last year, the organisation raised £4.5million, with £1.7million secured from trusts and foundations and £1.8million from statutory funders. In this role, you will focus on deepening relationships to secure meaningful, long-term support for our vital work with young people facing homelessness. 

If you're looking to expand your fundraising portfolio and gain hands-on experience securing six and seven figure gifts, this is the place to do it. We’ve already secured nearly 70% of our budget this year, and we’re just getting started. Whether you’re ambitious about raising serious money, developing strategic funding bids, or stepping up to the next level in your fundraising career, this is a rare opportunity to make a big impact and learn a lot while doing it. This will be a highly rewarding yet demanding position, where your expertise will directly contribute to making a real and lasting difference to the lives of young Londoners who find themselves homeless. 

We’re Recruiting – Fundraising Manager 

From your UK home-base you’ll be flying the flag for the charity outside of Wales as a Fundraiser. You’ll put on quality fundraising events and build strong relationships through our reputation and Welsh links making a difference when it comes to people with cancer.

Picture being our Fundraising Manager and putting on fundraising events such as dinners and corporate sponsored events like golf or racing days. And, linking with London in Wales Week promoting networking opportunities with grant-givers, major donors, commercial, and corporate sources. Plus, you’ll help manage and set up our high value business network committees outside of Wales which we’ve already made a start on.

In this Fundraising job you can expect to be doing things like:

•  Sales & Relationship Management – you’ll be looking after a portfolio of our new and established individual and corporate high net worth donors
• Business Growth Development – you’ll have five figure income targets to meet so will plan your client cultivation work to report and present how your delivery is going
• Collaborating – you’ll interact with our key internal stakeholders about your work and join a team of colleagues across the business where sharing and building on ideas and taking on feedback is welcomed
•  Networking – you’ll promote ways our donors and prospective clients can engage with our work and navigate relationships to grow and build connections
• Event Management – you’ll plan, organise and deliver quality fundraising events with networking and income opportunities
• Stewarding -  through engagement and excellent customer care you’ll demonstrate our values in the way you work and encourage your portfolio of connections to become embedded in supporting our aims and wider work

To be our Fundraiser with a flair you’ll be skilled in areas where you can scope business development opportunities and turn them into income, manage commercial relationships and put on quality events, build an income pipeline and be self-motivated in pushing past targets.

Fundraising experience desired but not essential in comparison to your transferable skills. Similar jobs you may have experience in could be: Corporate Fundraiser, Fundraising Manager, Partnerships Manager, Business Development, Sales Executive, Recruitment Consultant, Recruitment Manager, Account Manager, Events Manager, Sales & Marketing, Estate Agency Sales, Travel Sales, Customer Care

We’d like your CV and a Covering Letter to demonstrate how you have done or could adapt to this type of Fundraiser role and match the job essentials. We’re looking for skills to show us you can deliver:

• Effective business relationships: Build and foster lasting working relationships among high net worth and corporate donor circles
• Exceptional customer care: Put into practice second to none donor care and a prestigious level of customer service
• Identify and scope viable business opportunities and build a growing income pipeline
• Plan, organise and manage events to fundraise and network
• Collaborate with the people around to come up with great ideas, put them into practice and take on feedback as well as lead and contribute
• Capture and communicate the results of your work across a range of people and discuss and influence groups to support our cause through talks, presentations and producing reports
• Be tenacious and self-motivated to proudly deliver quality work whilst making sensible decisions around priorities, organising your own time to meet deadlines and achieving goals

The details

Working 28 hours per week flexibly you’ll need a UK work base. The salary is £29,600 (or £37,000 FTE)

Days and hours can be built in and around our standard operating week as set out in our staff benefits. We’re open to making the working week fit into your own lifestyle and the nature and needs of this type of Fundraising role. With a lot of autonomy in where you run events to meet your annual target there may need to be some travel to a city/location where you’re generating the income or some events you run may be in evenings or weekends. 

Around going to work events for the role the rest of the job can be done from home anywhere in the UK. Our Cardiff City Centre Head Office is always available to you too. Most Team meetings and day to day colleague work is handled remotely but we’d expect to see you in the office for things such as our quarterly team meetings.

To Apply

Please email your CV and covering letter to our People Team.  Your application should demonstrate how your skills or experience match the job role essentials and your motivation behind your application. The closing date for your application to be submitted is by midnight the 14th May.

Your Staff Benefits

In return for joining us you’ll be part of a people orientated culture, make impact through a worthwhile cause and have Staff Benefits such as: 

Core working hours 11am-3pm to fit work your lifestyle and personal life around our 7am-9pm general operating hours (flexibility in this type of role required around events)

Super flexible place of work options with no minimum Cardiff Head Office weekly attendance requirement although we encourage as much in office work as possible

A generous 35 days annual leave including public holidays that increases with length of service (pro rata’d for part time staff)

• Your birthday off work once you’ve been here for 12 months.
• Opportunity to buy up to 10 days of additional annual leave per year
•   Occupational sick pay after completion of probationary period
• Contributory pension scheme
• A tailored induction and support programme to help you succeed and excel
• An Employee Assistance Programme (EAP) offering access to 24/7 confidential advice and support
• The opportunity to participate in staff volunteer activities to support the wider organisation
• The opportunity to learn from, grow with, support and develop people who volunteer with US

About us

Around 20,000 people are diagnosed with cancer in Wales every year. We’re proud to support over 10% of those and we want to be there many more.

We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.

We’re committed to listening to the real experiences of people affected by cancer in Wales to drive the changes that make a difference.

More about US

At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.

When our people talk about working here they’re proud to reflect our values. They’ll use words such as friendly, fun and welcoming to describe their experience and love our work culture around job flexibility. As well as it being a nice place to work for a good cause the staff benefits are good. On top of the above we’ve got a stylish Head Office in the heart of Cardiff and things to support you in and out of work like an interactive induction programme, an accessible Learning Platform, development opportunities and experienced managers. Plus a Staff Social Committee who organise regular get togethers!

Equal Opportunities

At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.

If we can support you with your application at all please contact our People Team.

Your Personal Data

We’re committed to being transparent about how we collect and use that data and to meeting our data protection obligations and you can find full details about this in our Job Application Privacy Notice here on our Work for us page on the Tenovus Cancer website.

Should you have any queries regarding the use of your personal data, please contact our People Team.

The position of CEO is an exciting and challenging role that is primarily external facing in order to promote and further develop the essential support we provide to families in need throughout Camden and Islington.

A key aspect is to continue growing our network of stakeholders, partners, corporate sponsors, commissioners and donors. The CEO will also be expected to lead the drive to secure new income streams, and maintain existing relationships with key funders and stakeholders.

The CEO works with the Board of Trustees to drive the future strategy, ensure fulfilment of the implementation plan and direct a staff team comprising a Head of Delivery, 3 Family Liaison Managers, An Operations Manager, a Community Projects Manager, a Bookkeeper, and a Fundraising Consultant.

There is considerable scope for the post-holder to make a real difference and significantly further raise our profile within the community that we serve, building on our track record of excellence and impact as one of the leading organisations affecting social change in the local area.

Core Responsibilities

· Support the team in identifying funders and income generation opportunities

· Build networks with new and existing funders to engage their support

· Represent and participate at external events and meetings to promote HSC&I

· Actively contribute to expanding the role and influence of Home-Start London consortium in the wider London area

· Be accountable for the management of resources to enable us to actively support a minimum of 90 to 120 families at any one time

· Provide leadership and oversight to colleagues and volunteers to ensure the correct outcomes for families through training, governance and quality assurance

· Performance and line management of Head of Delivery, Funding and Projects Manager and Bookkeeper

· Annual budget setting in conjunction with the Treasurer, and ongoing monitoring and reporting of financial position

· Provide management reports to the Trustee Board on progress against key performance measures

· Ensure that we remain compliant with all legislative and policy changes that impact the charity and our processes

· Understand the impact of legislative, changing political, economic and social climate on our work, and share this knowledge within the team to ensure compliance

Personal Specification / Attributes

The successful candidate will be an experienced Senior Manager/Chief Executive with a demonstrable track record of successfully running an organisation or team leadership. You will possess strong strategic management, governance and people skills in addition to being solution focussed. Excellent stakeholder management skills are essential as is the ability to generate income from a range of sources.

Essential knowledge and skills

· Three years experience as a Senior Manager / Chief Executive

· Ability to prioritise and manage a varied workload, working to tight deadlines

· Demonstrable success in raising significant income from a variety of external sources

· Excellent stakeholder management and communication skills

· Accomplished at providing motivational and influential leadership

· Proven track record of successfully delivering change

· Good understanding of financial accounting and budgeting in the charity sector

· Strategic and innovative thinking

· Understanding, interpreting and presenting Management Information and data

· Previous experience of working with organisations in social services or health, with an understanding of the public sector commissioning process

· Good working knowledge of MS Office suite (Word, Excel, Outlook, SharePoint)

Preferred experience but not essential

· Experience of working in the voluntary sector

· A background in health and wellbeing

· Safeguarding children and working with families

· Understanding and interest in perinatal mental health, isolation, early years’ development and recovery through crisis.

· Using Charitylog or other CRM platforms

· Presentations and public speaking

Affiliation

Home-Start Camden & Islington is affiliated to the national organisation Home-Start UK, but we are autonomous and responsible for own management and securing our own funding. Home-Start UK provides support and advice to over 300 Home-Start schemes around the UK, and manages a stringent Quality Assurance Review process to ensure schemes operate effectively.

Notes

· The CEO will benefit from supported career progression, including mentorship if appropriate.

· Home-Start Camden & Islington offers a staff pension contribution.

· The post holder would be expected to attend evening and weekend meetings whenever necessary, and agreed Time of in Lieu (TOIL) is available for this work.

· Applications from people who reflect the community we support are most welcome

· The post holder will need to complete an enhanced Disclosure and Barring Service check (DBS)

The role of the Young Carers Programme Manager is to lead on the delivery of our employability and aspirations programming for young adult carers, to support positive transitions from education into employment. The role works in partnership with our network of local carer organisation, employers and wider sector stakeholders, to deliver an engaging and diverse programme of opportunities for young adult careers to meet with employers, experience work environments, and broaden opportunities to access careers of choice.

Our ideal candidate:

• We are looking for someone with strong organisational skills and the ability to manage competing priorities, regardless of the industry you've worked in.
• Skills such as project coordination, gained through professional roles, volunteering, or other responsibilities, will be highly valued.
• Excellent presentation skills and ability to speak engagingly in public to a range of audiences will be key.
• Knowledge and understanding of young carers issues would be beneficial, whether gained in a personal or professional capacity, such as policy and legislation affecting young carers, children, and young people generally.
• Familiarity of monitoring and evaluation processes.
• Competency in digital tools and social media which can be used to engage, promote activities and events for young people.
• Experience of delivering employability and/or skills development programmes would be beneficial.
• Demonstrated experience working with volunteers and coordinating volunteering programmes.

If this sounds like you, download the recruitment pack below to find out more about the role.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? 

Brain Tumour Research is seeking an experienced and motivated Community Development Manager to join our team and lead the West team of Community Fundraisers to reach ambitious goals and grow our presence with our West region.

Position: Community Development Manager (West) 

Location: Home-based, within our West region which includes South West England, West Midlands, Wales, Gloucestershire, Bristol, Hampshire, Berkshire, Dorset and Oxfordshire.

Salary: Circa £43K per annum 

Hours: Full time, 35 hours per week 

Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme, personal safety app, and option to join our healthcare scheme. 

Closing Date: Friday 30th May. Early applications will be considered as they are received and, as a result, the closing date may be brought forward.

About the Role 

Brain Tumour Research is a growing charity with a diverse range of exciting and fast-paced campaigns and activities. Our Community Fundraisers are at the heart of everything we do, and responsible for income generated through Regional Workplace Fundraising, Challenge Events, Fundraise your Way (including schools, individuals and community groups), Fundraising Groups and our flagship campaigns which are Walk of Hope and Wear A Hat Day. 

The Community Development Manager will lead of team of Community Fundraisers across the West of England and Wales, stewarding supporters to generate and grow income in order to achieve a regional team target of approximately £1 million. You will work within an innovative and supportive fundraising team, who are passionate about our cause as well as cross-functionally with teams such as PR and Comms, and the Research, Policy and Fundraising departments.

About Brain Tumour Research 

Brain Tumour Research is an exciting, innovative and ambitious charity. You will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK. 

We are invested in our employees and are proud to be accredited by Investors in People. 

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.​

​To apply: Please send your CV via our Application System. See attached for a copy of the JD. 

​

ARMA (UK) is the professional association for research management in the UK. We represent research leaders, managers and administrators, offering professional development and opportunities to build networks, knowledge and skills.

We are looking for a Conference and Major Events Manager to lead on the delivery of our successful annual conference and other major events.

The role includes, but is not limited to, project management, budgeting and financial management, marketing and promotion, sponsorship and exhibition sales/ coordination, venue selection and contracting, supplier management, speaker liaison, abstract management and delegate administration.

This role will work closely with our Head of Membership Engagement, the chair of Conference and Conference Working Group to deliver an excellent programme and outstanding delegate experience. The role holder is also responsible for managing the relationship with our appointed Professional Conference Organiser (PCO).

For full details about this role, our work and the skills required please refer to our role profile.

About Reprieve

Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.

In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.

We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.

Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

Reprieve works in close partnership with its independent sibling organisation Reprieve US. This collaboration is mutually beneficial to both Reprieve and Reprieve US as it enables each organisation to work more effectively and take advantage of the strategic locations to increase the impact of our work.

Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQ+ community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve. 

About the Role

The Lead Lawyer - Africa Death Penalty Team is responsible for coordinating Reprieve’s litigation and advocacy in Sub-Saharan Africa. At the moment, the team works on death penalty casework and abolition advocacy in Malawi, Tanzania, and Kenya. 

Our casework includes work on appeals to the Malawi Supreme Court of Appeal in the context of historic denials of a right to appeal and related contextual challenges; large-scale projects, such as the Kenya resentencing project, wherein we support stakeholders to ensure 5,000+ people are able to access a chance at reducing their sentence from death via a new sentence hearing, as well as supporting on individual strategic resentencing cases; and long-term regional projects, such as our strategic litigation before the African Court on Human and Peoples’ Rights, which challenges the mandatory death penalty, torture, and other associated violations of the African Charter. This is an opportunity to join a team that has developed groundbreaking work with great success in getting people off death row, making significant contribution to legal reforms and towards abolition. 

You will share our commitment to fighting against racism and advancing racial justice, and understand our responsibility to do our work in a way that does not compound racist structures.

For full details, please download the job description.

Length and Salary

This is a full-time role, on a one-year fixed term contract, with the possibility to extend, subject to funding. The annual salary is £52,088 per annum, less any required deductions for income tax and national insurance. 

This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work two days per week from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.

Your presence is important during core office hours, whether remotely or in the office. You will also be available outside of office hours in the event of an emergency, for example case developments that require urgent action. This is a role that may require travel and work outside of core office hours from time to time.

Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of nonfinancial benefits to employees. We welcome applications from a range of backgrounds. 

Full details and how to apply

Please review the job description and person specification for full details.To apply, please submit the application form at the web address provided. Please note that CVs and cover letters cannot be accepted for this role. 

The deadline for applications is 23:58 BST on 8 June 2025. Applicants must have the right to work in the UK currently and for the duration of the contract. 

Director of Services

We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.

You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.

Position: Director of Services

Location: Hayes, London

Salary: £55,000 per annum

Hours: Full-time - 35 hours per week

Contract: Permanent

Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer

Closing date: Midday, Monday 12th May 2025

About the role: 

As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).

You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.

You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.

Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.

Your key responsibilities will include: 

• Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.

• To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough

• Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.

• Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.

• Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.

• To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board

• To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.

• Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.

About you: 

To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role. 

Essential skills and experience include: 

• Educated to Degree level or equivalent, or substantial successful senior management experience. 

• Proven experience as an inspirational and successful leader of teams of staff and volunteers.

• Substantial experience in effective management of time, tasks and projects.

• Demonstrable experience of working within and/or influencing change in health and social care services.

• Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.

• Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.

• Knowledge and understanding of local health and social care structures.

• Excellent written and verbal presentation skills.

If you feel you have the necessary skills apply today!

The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

About the organisation:

Age UK Hillingdon, Harrow and Brent provides a wide range of services for around 15,000 older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.

Other roles you may have experience with could include Deputy Service Manager, Service Coordinator, Head of Services, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key Responsibilities

Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations.
• Undertaking debt advice file reviews.
• Identifying advisers’ soft skill and technical training needs.
• Providing constructive feedback, and pastoral support, to advisers and their line managers.
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

Ensure project compliance and quality requirements are achieved

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload.
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.

Other

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Patient and public involvement and engagement (PPIE) is a fundamental approach in our work at UCLPartners. This is an excellent opportunity for an individual with some experience in patient involvement or community engagement to coordinate and support activities to ensure patients, carers and communities are at the forefront of UCLPartners’ work.

Reporting to the Head of Patient and Public Involvement and Engagement and closely working with our Patient, Carer and Public Advisory Panel, you will use your excellent communication and interpersonal skills to support development and delivery of projects that support inclusive and meaningful PPIE.

Key responsibilities include but are not limited to the following:

PPIE Planning and Coordination:

• Support the delivery and evaluation of the UCLPartners Patient and Public Involvement and Engagement (PPIE) strategy.
• Support the development of new ways of equitably involving patients, carers and the public from across our region in what we do, ensuring we work with communities facing the biggest health challenges.
• Support the delivery of the UCLPartners Patient, Carer and Public Advisory Panel, including organising panel meetings, co-facilitating sessions, and providing guidance and training to current members
• Support the continued development of the Lived Experience Network including recruitment and demographic monitoring.

PPIE Support and Development:

• Support the provision of PPIE advice to staff and innovators, including providing additional facilitation and hands-on activity support (when required).
• Support patient, carer and community contributors with induction, ongoing training and feedback processes.

Operational duties:

• Act as a point of contact for patient, carer and public contributors to ensure clear, two-way communication.
• Support patients, carers and communities through the ‘Contributor Payment Process’ to ensure timely reimbursement
• Lead the safe and secure data management and up-to-date record keeping within PPIE activities
• Develop content to share and promote our PPIE work including patient-facing newsletters
• Carry out any other duties as requested by the line manager

You

• Experience of designing or delivering patient/public involvement or community engagement activities
• Ability to involve and work with diverse groups of patients, carers and community groups in a way that builds trust and transparency
• Experience of delivering involvement and engagement activities such as workshops, focus groups, and coproduction sessions
• Familiarity with online tools to support engagement (i.e. Zoom, Padlet, Miro, Slido)
• Experience of developing content for external communications such as newsletters 
• A strong understanding and commitment to equity, diversity and inclusion in healthcare 
• Ability to work flexibly in the planning and organisation of multiple strands of work
• Ability to work as both as part of a team and independently according to project needs
• Experience of advising and supporting the development of involvement activities and projects is desirable
• Experience of working with researchers, professionals, and innovators in the health and care sector is desirable

Terms and Conditions

The PPIE Officer will report into the Head of Patient and Public Involvement and Engagement and work closely with all our teams and functions. The remuneration for this post is competitive depending on skills and experience with a salary range of £36,010 to £51,500 per annum.

This is a full-time, permanent position although 4 days a week will also be considered. Some evening and weekend working will be required to support involvement activities.

We offer flexible working arrangements and support hybrid working at UCLPartners. All staff will typically spend a minimum of 40% of their working time at the UCLPartners office i.e. for a minimum of 2 days/week if full-time or 40% of your working time for part-time staff. This can be averaged over a 3-month period.

As part of our benefits package, employees are entitled to 27 days of annual leave (plus bank holidays), company pension (employer contribution 10% of annual salary), life assurance coverage, cycle to work scheme, travel season ticket loans and flexible working.

Philanthropy Manager

8-month FTC

£37,000-£38,000 FTE

Ideally full time 35 hours, flexible, would consider 4 days

Hybrid with 3 days in London office

Start: May/early June

Charity People are excited to partner with a charitable organisation to find them a new Philanthropy Manager, this is a maternity cover role.

As Philanthropy Manager, you will work closely with the Head of Philanthropy and Development team. You will actively manage a pool of individual donors to cultivate, steward and solicit donations for exhibitions, education, and programmes. You will have great administrative and communication skills, with the ability to communicate with high-net-worth people, and a sound understanding of fundraising and the sector. There is no line management responsibility for this role.

Responsibilities:

• Work with the Head of Philanthropy to implement and refine the organisation's major giving strategy, with a focus on securing mid-to-high level gifts.
• Manage a portfolio of donors and prospects, ensuring personalised cultivation, solicitation, and stewardship activities.
• Develop compelling fundraising proposals, working closely with Programmes colleagues to gather project and financial information.
• Support the Head of Philanthropy in securing major gifts for key fundraising campaigns.
• Collaborate with teams to identify opportunities for project-specific donations from existing members.
• Collaborate with the Philanthropy Officer to research and identify new major donor prospects, building and maintaining a pipeline of potential supporters.
• Ensure high-quality donor stewardship through bespoke engagement, reporting, and recognition opportunities.
• Maintain accurate donor records, tracking gifts and ensuring accurate acknowledgment in exhibition materials, reports, and event invitations.
• Play a role in planning and delivering key cultivation events, to ensure our supporters remain engaged and events meet agreed KPI's.
• Keep up to date with giving trends and philanthropic developments, sharing insights with the team to inform strategy.
• Attend the organisation's events as appropriate.
• Ensure accurate records are maintained through the CRM system.
• Ensure all personal details are managed in line with General Data Protection Regulations (GDPR).
• Work with the Philanthropy team to ensure philanthropic partnerships do not carry financial or reputational risk to the organisation and are compliant with the organisation's ethical fundraising policy through active Due Diligence for Ethics Committee.
• Work closely with the Finance team to ensure donations are managed efficiently.

You will bring:

• Experience of cultivating, soliciting and closing 5 figure+ gifts from individuals.
• Previous experience of contributing to or participating in strategy development, devising and implementing plans for major gifts fundraising.
• Pro-active, resourceful and entrepreneurial approach to fundraising and ability to take initiative and work autonomously when required.
• A highly organised and flexible approach to work, able to plan and prioritise a varied and busy workload and deliver agreed outputs to tight deadlines.
• Excellent written communication skills with the ability to translate complex information into compelling narrative form.
• Excellent interpersonal skills, with an ability to work collaboratively as part of the wider Development team and communicate effectively at all levels.
• Innovative and creative approach to research methodologies and identifying prospective supporters.
• Previous experience using Salesforce or a comparable CRM system.
• Knowledge of data protection legislation.

Application deadline: 14th May

Interviews will take place w/c 19th May

Please send your CV as soon as possible to learn more about this role, we are sending CVs on a rolling basis.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.