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Top job
Single Homeless Project, London (On-site)
Starting at £35,871.35 and rising incrementally to £38,360.79 per annum
Help ensure our housing services remain financially secure while supporting our clients to sustain their tenancies and build brighter future
Posted 5 days ago
Top job
Youth Futures Foundation, England (Hybrid)
£35,140 - £41,110 per year
The Data & Research Manager plays a key role in Youth Futures Foundation’s Impact and Evidence team.
Posted 3 days ago
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Freeways, BS8 3RA (Hybrid)
£42,000 - £48,000 per year
We have an exciting opportunity to for an experienced Finance Operations Manager to join our team based at our Head Office in Abbots Leigh.
Posted 4 days ago Apply Now
Bladder Health UK, Hall Green (Hybrid)
£30,000 - £40,000 per year (FTW). Part-time 16-24 hours
Posted 2 weeks ago Apply Now
20/20 Levels, London (Hybrid)
£21,606 - £27,007 per year
Got a flair for storytelling, design and digital strategy? Passionate about empowering young diverse talent? We want to hear from you.
Posted 5 days ago Apply Now
Closing in 3 days
The Children's Trust, KT20, Tadworth (Hybrid)
£57,015 per annum or £45,612 pro rata 0.8 FTE
An exciting opportunity has arisen for a Risk & Assurance Manager to join our Chief Executive Office.
Posted 4 days ago Apply Now
Anti Trafficking and Labour Exploitation Unit (ATLEU), London (Hybrid)
£31,374 – £37,772 pro rata per year. Starting salary will depend on the level of candidate’s experience.
We are looking for an inclusive & talented facilitator with exceptional leadership and interpersonal skills to be our Participation Manager.
Posted 3 days ago Apply Now
Closing in 4 days
Tommy's, EC4R, London (Hybrid)
£31,000 - £33,000 per year
Join Tommy’s as our Sporting Events Officer – Help Us Save Babies’ Lives
Posted 3 days ago Apply Now
Myeloma UK, Multiple Locations (Hybrid)
£38,908 - £41,676 per year
Posted 6 days ago
Page 12 of 20
London, Greater London (On-site)
Starting at £35,871.35 and rising incrementally to £38,360.79 per annum
Full-time
Permanent
Job description

About you:

We’re looking for a driven and detail focused professional to join our Housing Services Team as a Senior Housing and Income Officer. In this pivotal role, you’ll help ensure our housing services remain financially secure while supporting our clients to sustain their tenancies and build brighter futures. Working closely with our Housing Services and Supported Accommodation teams, you’ll combine practical problem solving with empathy and determination to make sure every client has the best chance to thrive.

You’ll take ownership of rent income management - overseeing complex accounts, tackling arrears, approving adjustments, and managing legal actions with precision and care. You’ll spot risks early, keep everything running to time, and ensure our policies are followed to the letter. Alongside this, you’ll share your knowledge with frontline teams, providing guidance, training and benefit updates that empower others to achieve consistent, high-quality rent collection.

This is a role where your expertise and tenacity will have real impact - strengthening financial stability, supporting lasting change for clients, and shaping the future of how we deliver housing services. It’s also a chance to build a meaningful career at Single Homeless Project (SHP), developing your professional skills in an organisation that values ambition, compassion and innovation in equal measure.

We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.

The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.

About you:

  • You’ll be someone with proven experience managing rent accounts and maximising income across a busy caseload.
  • You understand the welfare benefits system and know how to help clients access the right support.
  • You have solid knowledge of housing management - from tenancy and health & safety to managing evictions.
  • You’re confident dealing with repairs, complaints, and anti-social behaviour in a fair and timely way.
  • You take pride in supporting clients to sustain their tenancies and build financial stability.
  • You work well with others - building strong relationships with colleagues and external partners to get the best results.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 9th November 2025 at Midnight

Interview dates: Thursday 20th and Friday 21st November 2025 at SHP Head Office in Kings Cross

*Candidates will need to be available, to interview on this day.

This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.    

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Application resources
Posted by
Single Homeless Project View profile Organisation type Registered Charity Company size 501 - 1000

Preventing homelessness, transforming lives.

Picture 20.jpgSport Project.jpgwork.jpgwork 2.png
Posted on: 22 October 2025
Closing date: 09 November 2025 at 00:00
Tags: Administration, Advice / Information, Finance, Policy, Social Care / Development, Training / Learning, Legal / Law, Customer Service, Housing, Accounting, Compliance / Quality, Customer support, Data Analysis, Data Entry, Homelessness, Mental Health, Risk Management, Safeguarding, Social / Support Work

The client requests no contact from agencies or media sales.