Head of people and engagement jobs

A rare and exceptional opportunity has arisen at The Perse School for a Head of Development to lead our small team with ambition, creativity and energy. You will be a visible senior leader within School and an important ambassador externally.

The Perse Development function typically raises around £250,000 each year.  Our aim is to grow this amount significantly such that the majority of our charitable activities can be funded by charitable donations.  Our School was founded in 1615 by Dr Stephen Perse as an educational charity, providing free places for 100 ‘poor scholars’.  We now have an ambitious long-term vision to re-establish an endowment to fund bursaries and our other charitable aims in perpetuity.

Building on good foundations of successful fundraising and relationship management, an experienced and inspiring Head of Development will significantly increase levels of philanthropic income to the School.

Working closely with the Principal, governors and senior leaders, our new Head of Development will help deliver our fundraising strategy and make a positive difference to the lives of young people, both now and well into the future.

We will consider full-time, part-time and flexible working options.

The Perse School Cambridge is one of the country’s leading independent co-educational day schools for children aged 3-18.

We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. 

Further details including how to apply can be obtained from our website.

Closing date: 3rd November 2025 at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date.

The School actively supports equality, diversity and inclusion and encourages applications from all sections of society.

Safer Recruitment

The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject, or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations). All work carried out at the School on a regular basis amounts to regulated activity.  This role is also exempt from the Rehabilitation of Offenders Act 1974.

Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates’ suitability to work with children.

Our clients are mostly long-term unemployed and have experienced repeated rejections from multiple jobs: 40% have been unemployed for over a year, 20% have applied to over 20 jobs and 23% have applied to over 50 jobs. The majority are also from minoritised communities and face intersectional barriers to employment: 32% are lone parents, 16% consider themselves to have a disability and 52 % are from an ethnic minority.

With the support of the Greater London Authority (GLA), Smart Works is about to begin an innovative employment project to connect underrepresented women across London with high-quality job opportunities. Over the next 12 months, this project will place women directly into good work within priority sectors, whilst also helping employers build more inclusive recruitment pipelines and practices. 

The Employer Engagement Manager will be central to the success of this project. Reporting to the Head of Programmes, they will lead on employer engagement and job brokerage for Smart Works. They will act as a primary contact for the GLA, ensuring effective partnership working and the delivery of ambitious outcomes for both clients and employers. 

To apply for this job, please submit your CV and Cover Letter via our online portal (answering the below questions) by 12 noon on Tuesday 28th October 2025:

• Why do you want to work for Smart Works? (Max 200 words)
• What experience do you have of building relationships with employers that have led to quality employment opportunities for programme beneficiaries? (Max 350 words)
• Why do you think you are well suited to the role of Employer Engagement Manager? (Max 350 words)
• Is there anything else you would like to share at this stage? (Max 150 words).

Head of Communications & Advocacy

Location: Hybrid – 2 - 3 days to be worked from our office in Crayford, DA1 
Salary: £41,000–£46,000 per annum (depending on experience)
Contract: Permanent, full-time (35 hours per week)

At Allergy UK, the leading national charity supporting people living with allergic conditions, we are passionate about raising awareness, driving policy change, and providing trusted advice to millions. Every campaign we run and every story we share helps make allergy visible as a serious health issue and we’re looking for a new Head of Communications & Advocacy to help us take this mission even further.

What You’ll Be Doing

As our Head of Communications & Advocacy, you’ll shape and amplify the charity’s voice across the UK. Leading a dynamic team, you’ll drive strategy, lead high-impact campaigns, and ensure that Allergy UK remains a trusted, credible, and influential voice.

You will:

• Develop and deliver integrated communications and advocacy strategies

• Lead creative, impactful campaigns to raise awareness and influence policy

• Guide our media relations and secure high-profile coverage

• Provide expert advice on sensitive and strategic communications issues

• Build strong relationships with policymakers, healthcare leaders, and industry stakeholders

• Act as an ambassador for Allergy UK at the highest levels

• Inspire and lead a skilled communications and advocacy team

What We’re Looking For

We’d love to hear from you if you have:

• A proven track record in strategic communications and advocacy

• Experience leading multi-channel campaigns that achieve real impact

• Excellent stakeholder engagement skills — from media to government to industry

• Strong leadership experience, with the ability to inspire and develop teams

• Outstanding communication skills, both written and verbal

• Confidence in providing senior-level advice on high-profile issues

It would be a bonus if you also bring experience of policy development, the UK health sector, or working with lived experience storytelling.

What We Offer

We believe in looking after our people and helping them thrive. As part of our team, you’ll enjoy:

• £41,000–£46,000 salary (dependent on experience)

• 28 days holiday + bank holidays

• Annual pay review in line with market rates

• Flexible hybrid working and free onsite parking

• Pension scheme and employee benefits hub

• Employee Assistance Programme (counselling, GP service, wellbeing support)

• Training and development opportunities

How to Apply

If you’re passionate about using communications to create real social change, we’d love to hear from you.

Please send your CV and supporting statement via Charity Job. Your supporting statement should highlight how your skills and experience meet the role requirements, and what you could bring to our team.

• Closing date: 12pm Sunday, 26th October

• Online interviews: Thursday, 30th October 2025

• In-person interviews: Wednesday, 5th November 2025

We welcome applications from all backgrounds and communities, and are committed to creating an inclusive and supportive recruitment process. If you would like to apply in a different format or need adjustments, please get in touch.

Please note that this role will require a minimum in person presence of 2 -3 days per week in our office in Crayford.

Be part of something impactful. Join us and help shape the future of allergy care.

Want to lead a high-impact, mission-driven team supporting over 1,000 young people each year?

Spiral Skills is looking for a dynamic, strategic leader to take on a central role in our growing team.

As Head of Programmes, you’ll oversee and scale our youth services across our school employment programmes, career coaching and Changemaker youth leadership programme.

This is more than a delivery role, it's a chance to influence policy, build partnerships, and help expand our impact.

As our Head of Programmes, you will:

• Shape and oversee our growing portfolio of youth programmes
• Provide strategic leadership across employability, outreach, and advocacy initiatives
• Lead and inspire a talented team of staff and facilitators
• Embed safeguarding and trauma-informed practice across all programmes
• Build strong partnerships with schools, funders, community organisations, and employers

What we’re looking for:

• Track record of leading youth or education-to-employment programmes
• Experience in staff management, safeguarding, and programme development
• Skilled external representative and partnership builder
• Deep commitment to youth voice, equity, and systemic change

You’ll lead a talented team of Programme Managers and youth workers, all working to ensure every young person is motivated, equipped, and excited about their future.

Location: Tulse Hill – hybrid (2 days remote)

Deadline: Monday 27th October

Are you a strategic leader with a passion for member engagement and global growth? Do you thrive on turning data into insight and insight into action? Join the Royal College of Radiologists (RCR) as our new Head of Membership and help shape the future of our global community.

As the Head of Membership, in this critical role you will thrive on creating exceptional member experiences, driving strategic growth, and using data to shape impactful engagement.

You will be a visionary leading our ambitious global membership strategy. This is a unique opportunity to shape the future of our membership offer ensuring that every interaction, event, and service leaves our members feeling valued, supported, and inspired. You’ll be an inspiring leader to a talented team, guiding them through exciting growth while supporting their development and helping them thrive in their roles.

What you’ll be doing:

• Driving global growth: Identify new markets, lead international recruitment campaigns, and build strategic B2B partnerships.
• Championing insight: Use data and CRM tools to understand member needs, behaviours, and trends turning insight into action.
• Enhancing member experience: Ensure world-class service across all touchpoints, from onboarding to renewals and events.
• Innovating membership strategy: Shape our membership categories, pricing, and value proposition to remain competitive and compelling.
• Leading with impact: Manage and inspire a high-performing team, fostering innovation and excellence across the membership function.

What you’ll bring:

• Proven experience leading membership recruitment to grow a membership base globally.
• Experience developing and implementing a B2B membership strategy. 
• Experience leading a membership function. 
• Expertise in data-driven decision-making and CRM systems.
• Strong leadership and communication skills.
• A passion for member engagement and continuous improvement.

At the RCR, you’ll be part of a forward-thinking organisation that values innovation, collaboration, and excellence. You’ll have the autonomy to shape strategy, the support to lead boldly, and the opportunity to make a real difference to professionals across the globe.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Do you have a strong appreciation for the role of philanthropy in the arts? Do you have experience developing and delivering individual giving and philanthropy strategies? If so, you could be our new Head of Philanthropy.

The Head of Philanthropy will lead on day-to-day fundraising across individual giving, memberships, appeals and campaigns for Leeds Playhouse. This role is central to building and sustaining a robust philanthropic programme, with a particular focus on developing a strong pipeline of mid- and high-level donors, cultivating and stewarding High Net Worth Individuals (HNWI), and driving engagement through compelling communications and events.

We are seeking an excellent communicator and strategic fundraiser who is creative, resilient, and highly motivated. The Head of Philanthropy will play a key role in shaping and delivering sustainable income growth through individual giving, and major donor engagement—ensuring our work is resourced for the long term.

The post-holder will report to the Strategic Director of Fundraising & Development, deputising as required, and will line manage the Development Administrator. This role is predominantly based at Leeds Playhouse with some scope for hybrid working, complementing the Strategic Director role (a part-time role, mostly working remotely).

This is a permanent, full time contract. We would like to fill a requirement for 35 hours per week, which is full-time for this role, with some flexibility to work evenings and weekends when required. However, we are open to hearing from people interested in part-time work or job sharing. Pay for the role is £35,700 per year based on 35 hours per week.

Benefits at Leeds Playhouse include 5 weeks holiday entitlement (plus 1.6 weeks of bank holidays), that increases with length of continuous employment; 2 wellbeing days a year; and discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.

To find out more about this role, please download our job pack on our website.

To apply, please fill in both of the forms linked on our website listing before the deadline.

The closing date for applications is 10am Wednesday 12 November 2025.

Interviews are currently scheduled for 19 November 2025.

The key aspects of this important new role are supporting membership, championing communications and impact, and overseeing youth engagement, which you will lead on at an organisational level, working closely with senior colleagues.

As a membership organisation, the role of Head of Membership & Impact is crucial to the core mission of our charity, and forms part of our core team, working closely with both our CEO and Head of Partnerships & Grants, with support from your line reports.

Membership: You will oversee our membership process of our 170 members, from new joiners to member training and networking provision. The responsibilities of membership are varied, but include

• Ensuring a rigorous membership onboarding, survey and renewal process
• Designing and facilitating a comprehensive membership and events offer that meets members’ needs and fulfills our commitments from funders;
• Maintaining strong direct relationships with members, and overseeing the work with supplementary schools  

Impact & Communications: You will lead YCF’s impactful communications and reporting. Responsibility areas will include:

• Overseeing YCF’s collection and effective use of our CRM and data, including about members
• Developing and writing effective and impactful reporting and storytelling of YCF’s work
• Embedding effective communications across YCF’s team
• Overseeing YCF’s online presence, including social media and our website

Youth engagement: Finally, you will oversee YCF’s youth engagement, via the following areas:

• Overseeing the delivery of our Young Ambassadors programme, in coordination with a leading youth social action provider, in line with best practice
• Facilitate and develop impactful opportunities for young Camdeners to have a say in decisions that impact them

You will also be a key leader at YCF and a core member of the SMT, managing two part-time staff members. You will champion the areas of membership, impact and communications and youth engagement across YCF and with external stakeholders. You will be called upon to represent the organisation in key spaces, including with Camden Council, key funders, and elsewhere.  

This post is subject to satisfactory Enhanced DBS check. The successful candidate must have the right to work in the UK.

About YCF

Young Camden Foundation is a registered charity, established in 2017. YCF is supported by a number of important stakeholders, including the John Lyons’ Charity, corporate partners and Camden Council, and is a proud member of the national Young People’s Foundation Trust. YCF works on behalf of our 170+ Camden members, who serve thousands of children and young people across our borough, working regularly with all local stakeholders, from local MPs to community leaders.

Under our new strategy for 2025-28, A Stronger Camden for Young People, we are clear on our strategic objectives for the next three years. Led by our CEO Daisy Srblin, and Chaired by Martin Pratt CBE, our small but mighty team punches above its weight in our borough, supporting our members and the children and young people they serve across our borough.

Essential and desirable criteria

The essential criteria we are looking for are as follows:

• Excellent communication skills, both written and verbal, with experience of report writing
• Confidence and experience in handling data, and generating reports from data
• Experience of using Salesforce, Mailchimp / similar CRM effectively
• Exceptional organizational skills, with the ability to successful manage a busy and diverse workload
• Experience generating and leading on social media / website content
• A commitment to the core values of YCF’s work: collaboration, community, equality and sustainability
• A collaborative approach to work
• Educated to degree level or equivalent experience

It would also be desirable, but not essential, if the candidate has:

• Previous experience working with voluntary and community groups and/or public sector organisations
• Experience working with young people
• Line management experience
• Understanding / professional or lived experience of the lived context of Camden
• Experience planning, facilitating and delivering events
• Experience of design software, such as Canva

We know that skills and experiences come in different forms, so if you’ve got a range of our essential criteria, and a willingness to learn, there are training and education opportunities at YCF to train you up in post.

Please review the attached Job Description for full details of this role and its responsibilities. 

What we offer

We firmly believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture. But you’ll also benefit from:

• 25 days of annual leave per year
• In addition, your birthday off as paid leave, and office closure between Christmas and New Year
• Access to our Employee Assistance Programme 360 Wellbeing, including free in-person counselling sessions and 24/7 online and telephone GP
• Training and development opportunities throughout the year
• Free gym access and access to free creative and fitness classes as part of our Labs membership
• Access to unlimited tea, coffee, biscuits and fruit each day, and access to on-site showers
• Discount on food and drink in Camden Stables Market

Please click 'Apply now' for details regarding application for this role. 

Coeliac UK is seeking a strategic and relationship-driven Head of Philanthropy to lead the growth of high-value income streams and help secure the charity’s long-term financial sustainability. Reporting to the Chief Engagement Officer, this pivotal role will focus on cultivating and stewarding transformational relationships with major donors, trusts and foundations, legacies, and strategic corporate partners. Working closely with the Head of Fundraising, you will shape and deliver a data-driven, relationship-focused philanthropy strategy that deepens engagement and drives meaningful impact for people living with coeliac disease.

Job Title: Head of Philanthropy
Contract Type: Permanent, Full-Time 35 hours per week
Location: Head Office, High Wycombe (hybrid working available, minimum of 2 days in the office)
Salary: Specialist (SP2.3) £51,500 per annum
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities

Key Responsibilities:

• Lead and deliver Coeliac UK’s philanthropy strategy, securing and stewarding high-value relationships with donors, trusts, and partners.
• Develop compelling, impact-focused funding proposals aligned with the charity’s mission and strategic priorities.
• Champion a data-led approach to income generation, using insight to inform donor journeys, monitor performance, and optimise results.
• Act as an ambassador for philanthropy across the organisation, equipping colleagues and trustees to engage effectively with supporters.
• Manage budgets, track income targets, and provide clear reporting on progress and performance.
• Drive innovation, collaboration, and continuous improvement within the fundraising function.

About You:

We are looking for an inspiring and strategic fundraising leader with strong relationship-building and analytical skills. The ideal candidate will have:

• Significant experience securing high-value gifts from major donors, trusts, legacies, and corporate partners.
• Strong leadership experience and a proven track record of developing and motivating teams.
• Excellent communication, bid-writing, and presentation skills.
• Demonstrable experience using CRM systems and data insights to inform strategy and track performance.
• A creative and strategic mindset with the ability to balance hands-on delivery and big-picture thinking.
• Flexibility to support our mission during the evenings and weekends as required for this role

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

Closing Date: 29th October 2025 (early applications may be reviewed as received)

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Candidates may also be searching for similar roles such as: Head of Fundraising, Senior Philanthropy Manager, Head of Partnerships, or Head of Development, Head of Major Donors, Trusts and Grants Manager, Head of Legacy, Income Generation Manager, Head of Income Generation.

No agencies please.

High Trees Community Development Trust is seeking an experienced and dynamic Head of Community Action to join our senior management team and lead one of our core service areas.

This is an exciting and important role within our work, continually shaped by the needs and priorities of the communities we work alongside. While the focus of our Community Action service evolves year on year, it always centres on social action, capacity building, and strengthening community voice.

This coming year will see this work expand rapidly, following High Trees’ successful bid to deliver the local authority contract for capacity building support to voluntary and community sector (VCS) organisations across Lambeth. We are particularly keen to hear from candidates with experience in this area – although more important are the leadership, skills and aptitude to successfully oversee the delivery of this vital workstream. The service also plays a central role in driving forward social action within our flagship partnerships, including Building Young Brixton, the Lambeth Peer Action Collective, and the Lambeth Community Research Network – helping to ensure communities take a leading role in action linked to research and advocacy.

The Head of Community Action leads on a diverse range of areas, which shift each year in response to community needs and opportunities to strengthen civic voice and local infrastructures. In recent years, this has included supporting residents to lead community organising campaigns to improve the built environment, coordinating digital inclusion initiatives during the Covid-19 pandemic, capacity building Tenants and Residents Associations and supporting the creation of local neighbourhood plans that put residents’ voices at the centre of decision-making.

As part of High Trees’ senior management team, the Head of Community Action will not only oversee delivery in their service area, but also help shape organisational strategy, grow partnerships and income, and ensure we work as one High Trees – keeping our practice responsive, collaborative, and always led by community need.

About High Trees

Based in Tulse Hill, High Trees has been rooted in the local community for over 27 years. We delivery community action, employment, education, youth services and community research, working in partnership with local people and local organisations, to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.

About the role

As Head of Community Action, you will:

• Lead and inspire our Community Action team to deliver high-impact, community-led work.
• Oversee a portfolio of projects and contracts, ensuring they are delivered to time, budget, and quality.
• Drive forward High Trees’ new local authority contract for capacity building support across Lambeth’s VCS.
• Work collaboratively across High Trees and with our partnership projects to support impactful community action and capacity building support.
• Support and develop High Trees’ consultancy and volunteering offer, including corporate social responsibility partnerships.
• Contribute as a member of High Trees’ senior management team, ensuring a joined-up approach across all our services.

About you

We are looking for someone who brings:

• Significant experience in community organising, social action, or community development.
• A proven track record of leading teams and managing complex projects.
• Excellent communication and partnership-building skills across diverse stakeholders.
• A strategic mindset with the ability to balance day-to-day delivery with long-term vision.
• A passion for collaboration, and supporting communities to have a stronger voice.

Why join us? This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will shape meaningful, responsive community action work and be part of a collaborative team dedicated to creating lasting change.

We are building a compassionate and high performing organisation at Kentown Support. We are 
looking for an ambitious, energetic and collaborative colleague who has both a passion for their work 
and the difference it can make to children and their families. This is a pivotal leadership role and 
opportunity to join an incredible charity at the beginning of its journey offering a real opportunity to 
shape our future success

The Charity and The Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

I am here to lead Scotty’s outreach to bereaved military families — helping more people find, trust, and access our support by creating a visible, welcoming, and engaged community.

I am accountable for:

• Developing and delivering Scotty’s Outreach strategy, aligned with the charity’s long-term vision and growth targets.
• Leading the development of a new in-house team, ensuring strong performance, alignment, and support across all outreach activities.
• Achieving our beneficiary reach and engagement targets, including community growth, email sign-ups & engagement, social reach, and event/webinar attendance.
• Ensuring all outreach activity is sensitive, on-brand, and audience-focused, particularly in the context of bereavement and the military community.

The key responsibilities of this role are:

• Shape and deliver the Outreach strategy to engage bereaved military families across the UK, helping us to a) reach more bereaved families, and b) maintain regular engagement with those families.
• Lead and support the development of the Outreach squad as it grows.
• Plan and oversee delivery of digital and offline outreach activity, including social media, email marketing, website content, printed publications, and event promotion.
• Initially take responsibility for the delivery of outreach activity (except social media) until the squad grows.
• Ensure strong audience insight, segmentation, and tone of voice in all comms.
• Set and report on performance metrics to the CEO, SLT, and Trustees.
• Work closely with internal teams, especially our Service Delivery, to align comms and campaigns with our Programme goals, and to ensure we sensitively engaged with the bereaved military community.
• Uphold the Scotty’s tone and brand across all outreach activity — adapting to the needs of a sensitive, bereaved audience.

The 3-month goals for this role are:

• Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Finalise the Outreach strategy with the CEO, including key audience segments, platform focus, and performance metrics.
• Begin recruitment of the Outreach Squad (Social Media Exec to start, subject to funding confirmation).
• Produce and maintain a 90-day content and campaign plan, working closely with other teams.
• Establish baseline data for outreach KPIs and set up regular performance reporting.
• Picked up accountability for beneficiary marketing-related tools such as email, website, social etc.

The 6-month goals for this role are:

• Support the recruitment and onboarding of the Social Media Exec (TBC).
• Have created audience journeys and set up systems (CRM) to mirror them.
• Launch first targeted outreach campaigns focused on increasing awareness and sign-ups to services, particularly SMILES and SUPPORT programmes.
• Begin the repositioning journey for Scotty’s brand, working alongside PR & Comms and the CEO.
• Strengthen working relationships with Service Delivery to ensure handovers from outreach to support are smooth and consistent.
• Launched a regular programme of beneficiary focused comms including monthly email, annual magazine, daily social content.

The 9-month goals for this role are:

• Demonstrate progress against outreach KPIs (e.g. increased social reach, community email sign-ups, beneficiary engagement).
• Deliver a successful cycle of outreach to support 2+ SMILES or SUPPORT campaigns/events.
• Complete internal and external review of what’s working in outreach — optimise content, messaging, and tactics accordingly.
• Refine and relaunch Scotty’s beneficiary-facing email comms strategy to improve open and click-through rates.
• Begin developing a 12-month Outreach roadmap for Year 2, including content themes, campaign ideas, and team development needs.
•  

Skillset and Experiences Required:

Marked as D (Desirable) or E (Essential)

· Experience in leading marketing or engagement strategy - E

· Team leadership and people management experience - D

· Proven track record of delivering audience growth and engagement - E

· Strong understanding of digital channels (social, email, content) - E

· Experience working in a charity, community-focused or purpose-driven role - D

· Experience with campaign planning and performance reporting - E

· Ability to write and oversee content that is clear, warm, and sensitive - E

· Familiarity with bereavement support, the Armed Forces, or similar sectors - D

· Proficient in using data to inform strategy and optimise campaigns - E

· Comfortable working with autonomy and initiative in a remote environment - E

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Our community sponsorship work fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme. 

About

This is a rare opportunity to combine strategic leadership, policy influence, and grassroots impact. As Head of Community Sponsorship, you’ll be at the forefront of one of the UK’s most inspiring community movements. Citizens UK played a pioneering role in bringing community sponsorship of refugees to the UK and now leads national programmes helping hundreds of people find safety, belonging, and a new start.

You’ll oversee national delivery of our sponsorship work, manage a talented cross-functional team, and shape the future of the UK’s refugee resettlement system. From working with community organisers and local groups to engaging senior policymakers and funders, your leadership will help grow a movement that places compassion, collaboration, and lived experience at its heart.

We’re looking for a mission-driven leader who can think strategically, build partnerships, and inspire others, someone who believes that ordinary people can achieve extraordinary things when they act together. If you’re ready to help shape the next chapter of the UK’s refugee welcome story, we’d love to hear from you.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis, it called for a Canadian-style scheme in 2015, which led to the UK government launching its own programme in 2016. Citizens UK was instrumental in shaping the policy and later established the Sponsor Refugees programme in 2017 Through training, advocacy, and coordination, it has helped hundreds of local groups welcome refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots mobilisation with national advocacy to build a sustainable, community-led model of refugee resettlement. 

Main Responsibilities 

As Head of Community Sponsorship at Citizens UK you will lead the complex strategic and operational delivery of the Sponsor Refugees programmes. This currently includes funded work to deliver a second phase of the Communities for Afghans programme to welcome 125 Afghan refugees as well as oversee the development of influencing work around the UK Government’s forthcoming sponsorship reform agenda. The post-holder will oversee a cross-functional team, ensuring that goals around refugee resettlement, host and sponsor recruitment, and strategic partnerships are met. This includes managing project performance through effective monitoring and evaluation, aligning operations with the organisation’s business plan, and integrating teams to deliver impactful results. The role also involves coordinating outreach to grow the network of hosts and community sponsorship groups, while embedding refugee voices in strategic planning and promoting meaningful community engagement. 

In addition to project leadership, the Head of Community Sponsorship will drive organisational development by fostering collaboration, developing sustainable funding strategies, and ensuring alignment with Citizens UK’s broader migration and transformation goals. They lead relationship management with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning staff management, communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and sustaining its national impact. 

Working as the Head of Community Sponsorship for Citizens UK, initially reporting to the Director of Communications and External Affairs, your main responsibilities will include: 

Contribute to Citizens UK and Project Strategic Objectives 

• Demonstrate ability to initiate and lead large-scale, national-level community sponsorship programmes that reflect and advance Citizens UK’s mission. 

• Develop and implement strategic approaches that integrate community organising with refugee resettlement policy influence. 

• Build and grow innovative that centre lived experience and drive systemic impact. 

Build and Manage Projects & Achieve Work Targets Effectively 

• Oversee multiple complex projects with national reach, ensuring targets on refugee resettlement, host recruitment, and strategic partnerships are achieved. 

• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals. 

• Establish systems for performance tracking, evaluation, and continuous improvement across project streams. 

Learning, Expertise, Wellbeing & Inclusion 

• Lead the team in learning and reflective practice, ensuring up-to-date expertise on sponsorship policy, refugee needs, and civic engagement models. 

• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects. 

• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks. 

Develop and Manage External Relationships 

• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), delivery partners and civil society institutions. 

• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader. 

• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions. 

Communications 

• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums. 

• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership. 

• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly. 

Develop and Manage Internal Relationships 

• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures. 

• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK teams. 

• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives. 

Generate Income and Resources 

• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work. 

• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors. 

• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D) 

Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D) 

Experience 

Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E) 

Demonstrable track record of strategic leadership in a charity or community-focused setting (E) 

Experience of managing cross-functional teams to deliver against ambitious organisational goals (E) 

Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E) 

Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D) 

Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E) 

Key skills and knowledge 

Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E) 

Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E) 

In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E) 

Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E) 

Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E) 

Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E) 

Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E) 

Personal qualities & values 

A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E) 

Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E) 

Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E) 

Committed to embedding refugee leadership and lived experience into programme design and delivery (E) 

Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E) 

Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E) 

Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E) 

We are excited to be recruiting a Grants and Funds Engagement Manager to join our small but ambitious team. Reporting to the Head of Charity, you’ll play a key role in delivering our bold three-year strategy, driving meaningful impact for patients, their families and staff by managing our evolving grants programme.

This is an exciting opportunity to join a growing charity at a crucial stage in its development. As part of our team, you’ll help shape how we fund projects, communicate their impact, and uncover unmet needs that will inform future fundraising appeals and strategic priorities.

We’re looking for someone who is flexible, proactive, and ready to get involved in a variety of tasks. If you thrive in a fast-paced environment and can confidently juggle multiple priorities, we would love to hear from you.

You will oversee our Special Purpose Fund (SPF) portfolio, working closely with staff teams to help shape and deliver high-impact projects, ensuring funds are used effectively and in line with organisational priorities and guidance.

This is a fantastic opportunity for someone who enjoys both strategic thinking and hands-on delivery. You will lead on strengthening our grants processes and systems, and work collaboratively with colleagues across Charity Finance, Fund Advisors, Divisional Directors, and the wider team to ensure funds make a real difference where they are needed most.

A key part of this role involves working in partnership with St George’s Hospital Charity on joint funding opportunities and shared initiatives across our hospital group.

This role will deputise for the Head of Charity when required and represent the Charity across all areas, not limited to Grants. You will be ready to step up and take on broader responsibilities as needed.

Are you ready to turn the power of play into life-changing impact? 
This is a rare and exciting opportunity to shape something truly special at Make-A-Wish UK. As our Head of Gaming, you’ll lead a bold and ambitious strategy to unite the gaming community, creators, studios, players and partners in granting unforgettable wishes for children living with critical conditions. With board-level support and a clear vision to generate £1m annual income within three years, you’ll be at the forefront of innovation, storytelling and purpose driven partnerships. 

If you’re a strategic leader from the gaming, charity or social impact sector, with a passion for gaming and a heart for impact, this is your chance to build a legacy that transforms lives through play.

Essential Criteria

• Bachelor’s degree in marketing, Communications, Business, or a related field or equivalent experience
• Minimum of 5 years proven experience in gaming, influencer marketing, or a related field, with a strong understanding of the gaming industry.
• Passion for gaming and knowledge of trends, platforms, and community engagement practices.
• Proficiency in analysing data to assess performance, determine strategies, and make informed decisions.
• Experience with social media platforms, content creation tools, and gaming comms software.
• Experience in leading and inspiring creative teams while managing projects and resources.
• Strong understanding of digital marketing strategies, social media platforms, and analytics.
• Excellent verbal and written communication skills to articulate ideas clearly and collaborate effectively with diverse teams and partners.
• Ability to develop and execute a long-term vision and strategy in gaming and influencer marketing.
• Strong relationship-building skills to connect with influencers, gaming communities, and industry partners.
• In-depth knowledge of current trends in the gaming industry, including emerging technologies and popular games.
• Understanding of influencer dynamics, audience engagement strategies, and campaign management.
• Familiarity with content creation processes, including video production, streaming, and social media management.
• Background in project management and/or team leadership.
• Understanding brand development and how to align marketing efforts with business objectives.
• A personal interest and enthusiasm for gaming trends and communities can enhance authenticity and engagement with stakeholders.
• Flexibility to adapt to rapid changes in the gaming and social media landscape is important.
• Using technology to support planning and prioritisation such as project management tools, including the ability to use MS Office tools such as Outlook, Word, PowerPoint and Excel to support delivery of work.

Core Purpose
As a visionary leader, the Head of Gaming is responsible for shaping and scaling our gaming strategy, 
unlocking £1m annual income within 3 years. The role drives innovation forges strategic partnerships and 
aligns gaming initiatives and the power of play with Make-A-Wish UK’s mission to deliver life-changing 
impact for critically ill children. Working closely with senior leaders, the Head of Gaming champions cross-functional collaboration, embeds data-driven performance and fosters a culture of creativity and continuous improvement.

Key Responsibilities for the role are:
Strategic Leadership

• Develop and implement the overall strategy for gaming aligned with the overarching Make-A-Wish UK organisational goals and market trends.
• Monitor and identify growth opportunities within the gaming sector that are unique to Make-A-Wish   UK, including (but not limited to) development of strategic partnerships,   product diversification to drive sustainable income growth, and market expansion to position Make-A-Wish as the go-to charity for the gaming sector.
• Collaborate with the extended leadership team to execute the gaming strategy and ensuring the journey and development priorities align with our overall Income & Engagement goals and growth targets.
• Establish Objectives, shared KPIs and other performance metrics that drive alignment with common priorities and focus across teams to deliver on growth targets.
• Attend appropriate industry events and conferences to cement Make-A-Wish UK as contender within the UK videogame sector.
• Lead stakeholder management of high-value and   high-profile gaming contacts, including senior Make-A-Wish advisors within the gaming industry

 Team Management:

• Lead and motivate the Gaming and Influencer Officer by providing guidance, mentorship, and professional development.
• Promote a creative and collaborative work environment to drive innovative partnerships, creativity and innovation.

 Gaming Group Wish

• Oversee the entire gaming group wish development lifecycle from concept to launch, ensuring the project is delivered on time and within budget.
• Scale the group wish within the sector and develop commercial opportunities that resonates with the gaming audience.
• Leverage storytelling to engage with gaming influencers within the gaming community

 Partnership Development:

• Establish and nurture relationships with external partners, including publishers, hardware manufacturers, distributors, and platform holders.
• Identify, negotiate, and maintain relationships with gaming influencers and content creators.
• Collaborate with Brand and Corporate Partnerships to ensure the content and pitch is engaging for partnerships, campaigns and promotions.

Campaign Execution:

• Oversee the planning, execution, and analysis of gaming-related marketing campaigns.
• Ensure that campaigns align with the company's objectives and target audience.

Performance Analysis:

• Monitor campaign performance metrics and provide insightful reports to stakeholders.
• Adjust strategies based on performance data to improve engagement and ROI.
• Continuously analyse, refine, and optimise workflows, tools, and processes across gaming to increase lead time to value, reduce blocks, improve resource allocation and enhance productivity.
• Proactively identify and monitor risks that could impact product development timelines, from technical challenges to resource gaps, and proactively develop mitigation strategies

 Income generation:

• Identify and prioritise opportunities for the   growth of income, gift in kind and networks in areas of Gaming for Make-A-Wish. This includes collaborating with the corporate partnerships team and relevant internal teams for new Gaming partners and sponsors for MAW.

Budget Management:

• Manage the budget for gaming and influencer marketing initiatives, ensuring optimal allocation of resources in line with operational needs.
• Ensure cost-efficiency and return on investment for game projects.

Wishgranting:

• Support connections to help grant wishes for children with gaming-related wishes by establishing relationships with industry partners, networks and individuals who can help.