Head of people services jobs in upper clapton, greater london
About the Role
We are seeking an experienced, dynamic relationship fundraiser to lead a step-change in major donor giving at the Trust.
This role is for you if you are self-motivated and driven to ensure that targets are hit and projects are delivered to the highest possible standards.
You will have demonstrable experience of securing and managing 5-figure+ gifts from donors and be a sophisticated communicator with a collaborative approach and the confidence to build relationships with and inspire colleagues, Trustees and donors.
About the Trust
Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.
We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.
Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans. Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.
How do we support you?
The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.
In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits.
As an employer we are committed to promoting and protecting the physical and mental health of all our staff.
You can find out more on the Herts & Middlesex Wildlife Trust website jobs section.
Please see our recruitment pack for more information and on how to apply.
The closing date is 11:59pm on Wednesday 17th September 2025.
Should you need any adjustments to the recruitment process, either at application or interview, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Urban Saints equips youth leaders to disciple young people in today’s changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the Role
The Marketing and Insights Lead will drive Urban Saints’ marketing activity and use data insights to continually improve engagement, reach, and impact across all platforms. This role combines strategic planning with live performance monitoring to ensure our communications are effective and relevant.
You'll be responsible for:
- Planning and implement integrated campaigns across email, social media, and the website.
- Supporting launches, events, training, and product sign-ups with timely, engaging content.
- Working with the Communications Coordinator, writing and editing marketing copy for emails, landing pages, and social posts.
- Monitoring and reporting on digital metrics (Website, email, social media, ad performance).
- Tracking user journeys, engagement rates, and campaign ROI.
- Running A/B testing across platforms to evaluate message, format, and timing effectiveness
- Manage paid ads campaigns (E.g. Facebook, Google, Instagram).
- Supporting platform management of tools such as Google Analytics, Hootsuite, Mailchimp, and CRM exports.
- Providing regular updates and strategic insights to the Head of Communications.
Please note, this is predominantly a remote role, but with travel as the role requires. All full-time Urban Saints employees are required to attend two team residentials per year (3 days/ 2 nights each).
About You
We’re looking for a strategic, data-savvy communicator who can lead on high-impact marketing campaigns that inspire action and deepen engagement. You’ll combine a creative mindset with analytical thinking, confident in using insights to shape campaigns and improve results.
Key Skills and Experience:
- Excellent written and verbal communication with a clear, engaging tone.
- Ability to tailor messages and content for differentaudiences and platforms.
- Confident interpreting data and using it to improve communication and engagement.
- Creative approach to problem-solving and campaign development.
- Proficiency in digital tools such as Google Analytics, Mailchimp, Hootsuite, and CRM platforms.
- Proven experience in marketing and digital analytics.
- Strong understanding of digital metrics, user journeys, and engagement funnels.
- Experience managing email, social media, and website content as part of integrated campaigns.
How to Apply
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Please visit our website to fill out an application form.
The closing date for applications is Friday 26th September, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.
The client requests no contact from agencies or media sales.
Location: Fully remote (office in Leicester)
Salary: Circa £85,000
Contract: Permanent | Full-Time
Are you a strategic finance leader ready to make a national impact? The National Youth Agency (NYA) is seeking a visionary Chief Finance & Governance Officer (CFO) to help shape the future of youth work in England.
About NYA
NYA is the national body for youth work, championing the rights of young people and the professionals who support them. They
work across government, local authorities, and the voluntary sector to ensure youth work is recognised, resourced, and impactful.
As CFO, you’ll be at the heart of NYA’s mission, driving financial sustainability, governance excellence, and strategic growth. You’ll lead their financial strategy, oversee compliance and risk, and support income generation through commercial, grant, and traded services. You’ll also play a key role in shaping their digital future and embedding a culture of transparency, inclusion, and high performance.
Key Responsibilities
- Lead financial planning, reporting, and audits with precision and foresight.
- Champion governance, legal compliance, and cyber security across the organisation.
- Support the CEO and Board with strategic insight and evidence-based decision-making.
- Drive income generation and innovation in partnership with the Director of Growth.
- Represent NYA nationally, contributing to thought leadership and sector development.
- Embed NYA’s values Collaborative, Inclusive, Determined, Authentic, Bold in everything you do.
You’re a qualified Chartered Accountant with:
- A proven track record in strategic financial leadership and governance.
- A strong appreciation of how government grants operate would be advantageous.
- Experience working with boards and senior teams in the charity or public sector.
- A passion for youth work and a commitment to equity, inclusion, and impact.
- The ability to think commercially, act ethically, and lead boldly.
Youth work is more vital than ever. As NYA grows in scale and influence, we need a CFO who can help us navigate complexity, seize opportunity, and deliver lasting change for young people across the country.
How to Apply
If you’re ready to lead with purpose and make a difference, we’d love to hear from you. Please send your CV to [email protected] with ‘NYA CFO’ in heading and we will send you a link to a candidate pack microsite with further details on how to Apply.
We are working to a deadline of 5.00pm 6th October.
TPP is a retained partner to NYA, the Leadership and Governance team at TPP are on hand to answer any questions - Lisa, Matt or Sema are on hand to discuss and answer any questions.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
National Programme Coordinator
Salary: £28,000 per annum
Location: London (EC1) with flexible hybrid working
Deadline: 11 September 2025, 17:00
Interview Dates: 25–26 September (online), 2 October (in-person)
Are you highly organised, proactive, and passionate about supporting young people’s development through skills training and competitions?
WorldSkills UK is looking for a National Programme Coordinator to join our Operations team. In this role, you’ll play a vital part in planning and delivering our national skills competitions programme, supporting our mission to embed world-class training standards across the UK.
You’ll coordinate logistics, events, communications and systems that make our programmes run smoothly - from booking venues to working with competition organisers and supporting inclusion projects.
This is an exciting opportunity to be part of a collaborative, purpose-driven team that champions excellence, innovation and inclusion in technical education. If you're detail-focused, solutions-oriented, and ready to make a difference, we want to hear from you.
The client requests no contact from agencies or media sales.
Job Title: Central Clinical Administrator
Salary: c. £28,750 (including London weighting) per annum
Hours: 1 FTE, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm
Contract type: 12-month fixed term contract, with the potential to become permanent
Location: London
The Charity
James’ Place works to save the lives of men in suicidal crisis. We are a charity offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts, but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. The first James’ Place opened in June 2018 in Liverpool, the first of its kind in the UK. In 2022 we opened a new centre in London and in early in 2023 we launched an appeal to raise over £10m to fund three more centres across the country. Our third centre opened in Newcastle at the beginning of 2024, and we are currently raising funds to open a James’ Place in Birmingham. We have treated over 3,600 men in suicidal crisis to date.
The opportunity
This is an exciting opportunity to join our administration team during a time of growth and development across the charity. The successful candidate will take a key role in ensuring our operations and administration processes run as smoothly and efficiently as possible through central administration cover and project work.
Person Specification
You will be joining a small, dedicated, administration team at James’ Place and will regularly connect with the wider clinical and management teams. Whilst based within our London centre, your work will cross-cover all our centres and teams. This role requires someone with both excellent organisational and people skills with the ability to communicate, both verbally and in writing, with a range of stakeholders including men in distress. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping. You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail.
Skills, Knowledge, and Experience
Essential
· Strong communication skills, both written and verbal
· Excellent interpersonal skills with the ability to remain calm and caring in challenging situations
· Ability to manage time effectively, prioritise workload and meet deadlines
· Ability to maintain accurate records and follow set procedures
· Strong IT skills with the ability to learn new systems quickly and efficiently
· Knowledge of relevant Data Protection Regulation
· Promote people’s equality, diversity, and rights
· Ability to demonstrate and engage with James’ Place values: Focus, Bravery, Compassion, Hope, Respect, Professionalism
· Knowledge and understanding of safeguarding procedures
· A commitment to working with men who are experiencing a suicidal crisis, as well as their supporters
· Ability to work in a therapeutic environment
· A high level of attention to detail
· Ability to maintain your own personal safety and the safety of colleagues and visitors to the centre
Desirable
· Experience of working in a therapeutic environment or health-based setting
· Knowledge of relevant Health and Safety procedures
Principal accountabilities of the role
Central Administration
· Covering daily administrative tasks and duties across all centres including:
· Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries.
· Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required.
· Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone.
· Processing referrals and maintaining accurate records at all times in line with our administrative procedures.
· Supporting users of the service to access information about other agencies.
· Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks.
· Completing electronic filing, shredding, and general office admin.
· Providing admin support to the wider team as required e.g. recording and sharing meeting minutes.
· Maintaining an effective appointment system ensuring all the resources at James’ Place are used efficiently.
· Recording and collating data to support the effective evaluation and monitoring of James’ Place.
· Providing occasional administrative support to the Centre Managers, Heads of Centre, and the Senior Management Team.
· Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures.
· Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working.
Project Work
· Supporting Centre Managers and Heads of Centre with specific project work including:
· Clinical Quality Governance
· Safeguarding and Incident Reporting
· Compliments, Concerns and Complaints Monitoring
· Data Collation and Evaluation
· Clinical Partnership
We offer:
· Generous pension scheme
· Family friendly policies
· Death in service insurance scheme
· Enhanced holiday allowance with incremental rises after qualifying period
Closing Date: 18/09/2025
Interviews: Week Commencing 22/09/2025
To apply, please submit your CV with a cover letter explaining why you are applying for this role. Please see details on our website. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4.
Any job offers made are subject to the receipt of two relevant satisfactory employment references.
We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker, or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion, and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-five centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
IntoUniversity and the Royal National Children's SpringBoard Foundation are working in partnership to offer further life-transforming opportunities for IntoUniversity students to attend independent and state boarding schools on fully-funded bursaries.
We are looking for a Boarding Schools Bursary Manager to join our team. The postholder will have responsibility for leading and developing the Boarding Schools Bursary programme in partnership with Royal SpringBoard and will be the principal point of contact for IntoUniversity centres, the bursary students and their families, the boarding schools and Royal SpringBoard.
The successful candidate will quickly gain an understanding and knowledge of the IntoUniversity students recommended for bursary places and will develop relationships of trust with their families to ensure a smooth transition and integration into boarding school.
The role at a glance
Contract: Full-time, permanent
Start date: As soon as possible to be agreed directly with the successful candidate
Location: Frequent travel around the UK is required for this role. Could be based in one of the following IntoUniversity centres: Birmingham, Bradford, Coventry, Leeds, Leicester, London, Manchester, Nottingham
Salary:
£40,800 per annum (including London contribution) for candidates based in London
£38,100 per annum for candidates based outside of London
What will my main duties be?
Programme Management
- To oversee the IntoUniversity Boarding School Bursary Programme including recruitment of potential students and ongoing support of current boarders.
- To prepare the students and their families for Royal SpringBoard and school assessments as well as reparing for boarding school life.
- To plan and/or attend boarding school taster and pastoral visits across the UK.
- To create a calendar of out-of-boarding events and support for students and families to connect to their local centre, including centre visits and community hubs.
- Work with the Safeguarding Team to promote the wellbeing of students and respond to safeguarding concerns (additional training will be provided for this aspect of the role).
- Encourage post-18 alumni to engage with the Royal SpringBoard alumni programmes and the IntoUniversity Student Associate Network
- Ensure Salesforce database records and monitoring requirements are kept up to date.
Stakeholder Management
- Manage the relationship with Royal Springboard, including reporting on KPIs and maintaining communication.
- To build strong relationships and liaise with the host boarding schools and the key staff members such as Houseparents.
- To provide support to parents/carers as needed and manage any issues that may arise sensitively, mediating between the boarding schools, parents/carers and students as necessary.
Other duties
- To ensure that the ethos, values and culture of the charity are maintained.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide and fully supporting with the implementation of the charity’s Diversity and Inclusion Strategy.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Equal Opportunities, Data Protection, Health & Safety and Working with Vulnerable Groups.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
- To have full regard for IntoUniversity and Royal SpringBoard’s policies and procedures and to uphold IntoUniversity and Royal SpringBoard’s reputation, aims and values
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.
Transformation Hub Manager
Location: Mainly our head office in E12, but also in other venues around the borough of Newham as directed.
Salary: £40,940 per annum
Hours: 36 hours per week
Vacancy Type: 4 year fixed term, funded by the National Lottery Community Fund
For over five decades, the Renewal Programme has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage.
Role overview
The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.
Key Responsibilities
Leadership & Hub Development
- Lead a team to ensure the successful implementation of the RenewALL Hub project, as submitted to the National Lottery Community Fund, aligning all activities with our “Open House” strategy and theory of change.
- Champion and embed a strengths-based, “advantaged thinking” culture across all Hub operations, actively shifting the focus from deficits to assets.
- Build and inspire a coherent, motivated team of staff and volunteers, uniting them around a shared vision for transformation.
Programme Design & Community Co-Production
- Oversee the design, delivery, and continuous evaluation of a diverse, inclusive weekly programme of activities, informed by community consultation and resident priorities.
- Manage a portfolio of activities that improve wellbeing, reduce isolation, and build skills — including health & wellbeing sessions, cultural celebrations, social connection groups, and learning opportunities.
- Facilitate and champion the Community Hub Involvement Panel (CHIP), ensuring residents co-produce activities and influence the Hub’s direction, with a pathway to influencing trustee-level decision making.
Partnership Development
- Build and strengthen partnerships with key stakeholders, including NHS teams, Public Health colleagues and social prescribers, creating integrated wellbeing pathways for Newham residents.
- Maintain and expand relationships with local organisations, agencies, and community groups, ensuring the Hub complements and connects with wider services.
Community Food & Social Connection
- Provide oversight (via the Food Sustainability Coordinator) for all food-related initiatives, ensuring they align with the Hub’s ethos of dignity, choice, and resilience.
- Direct the strategic transition from over-reliance on a traditional Food Bank to an empowering Food Club model, reinforcing pathways from crisis to independence.
Operational Leadership
- Oversee the day-to-day running of the Hub space, ensuring it is safe, welcoming, and open 7 days a week.
- Coordinate and support staff, volunteers, and sessional workers across the Hub, embedding strong safeguarding and trauma-informed practice.
Promotion & Outreach
- Work with the marketing team to promote the Hub’s activities widely, ensuring strong engagement from under-represented and vulnerable groups.
- Conduct outreach to engage under represented residents, ensuring activities are culturally inclusive and accessible.
Monitoring, Evaluation & Compliance
- Lead on the monitoring and evaluation requirements of our Lottery bid.
- Use monitoring and evaluation tools (e.g., Upshot) to track engagement, outcomes, and impact, ensuring activities remain effective and relevant.
- Ensure compliance with all necessary regulations, safeguarding, and legal requirements.
Person Specification
- Passionate about community empowerment, inclusion, and tackling inequalities
- Commitment to strengths-based and dignity-first approaches, especially in working with marginalised communities (e.g., refugees, asylum seekers, people experiencing homelessness)
- Significant experience in leading community development or social impact projects
- Proven track record of designing, delivering, and evaluating community programmes that improve wellbeing and reduce isolation
- Demonstrable experience of co-production with residents or service users, ensuring their voices shape services
- Strong partnership-building skills, with the ability to work effectively with statutory services (e.g., NHS, Public Health, Local Authority) and voluntary/community partners
- Experience of managing staff and volunteers, including supervision, and motivation
- Strong understanding of trauma-informed practice and safeguarding, and ability to embed these across all hub activities
To Apply
If you feel you are a suitable candidate and would like to work for Newham Community Renewal Programme, please do not hesitate to apply. You can learn more about our work and values on our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Project and Policy Officer
Job Description and Person Specification
Job title Project and Policy Officer
Hours 35 hours per week
Salary £27,000
Location Hybrid
Reports to Policy Manager
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person-centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with ill health and groups who experience inequalities
· Finding common cause across communities and conditions by working with member charities and those they support
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
· Working flexibly across National Voices organisation to deliver high quality and high value projects and outputs that advocate for our members’ needs and those they represent
The Role
The purpose of the Project and Policy Officer role is to:
- Provide vital project management support to substantial and often fast-paced projects that National Voices runs across its whole organisation including the policy and external affairs team and the evidence and improvement team
- Assist senior members of the policy team to develop policy projects and outputs which support the adoption and spread of equitable and person-centred health and care services.
- Work with voluntary sector organisations and people with the greatest health and care needs to ensure they are engaged in National Voices’ work
Responsibilities
Project organisation and administrative
· Support and coordinate the project management of significant projects, across the whole organisation including the policy and external affairs team and the evidence and improvement team.
· Maintain records of activity, finances and minutes etc as required.
· Lead on collating evidence of activity and its impact to support evaluation.
· Support the planning and facilitation of online and in person events such as working days and webinars.
· Support stakeholder management, particularly via email and diary management using electronic systems.
· Maintain lists of stakeholders and contacts to aid dissemination and networking.
Insight, engagement and communication
· Work with voluntary sector organisations and people with the greatest health needs in the coordination and support of workshops, focus groups and in-depth interviews.
· Read and analyse the influencing work our members do (reports, events) and share content with the National Voices team, spot and make connections.
· Connect with policy and influencing colleagues in member organisations, sharing our work with members.
· Work with senior members of the team to deliver timely and effective Heads of Policy meetings and Members’ Briefings on strategic topics within health and care.
· Identify, monitor and evaluate policy issues and assist senior members of the team to formulate and draft new policy positions, consultation responses, reports, briefings and other policy and public affairs documents that capture agreed positions.
· Support and develop the communication of project outcomes and outputs working closely with National Voices Policy and Communications manager.
General
· Support National Voices on a wider set of activities where required in response to capacity or demand.
· Assist senior members of the team on a range of short-term and long-term policy and insight projects, and scoping and developing ideas for future projects.
· Support good project, financial and data management.
· Take a pro-active approach to including our members and people with lived experience in all areas of our work.
· Follow processes set out to measure, monitor and communicate the impact of our work.
· Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
Person Specification
Values, attitudes and behaviours
· Passionate about National Voices’ mission and work.
· Proactive, flexible and responsive that enjoys the challenge of working cross-organisationally and on simultaneous projects
· Comfortable working in a team, and across organisational teams, as well as under own initiative.
· Able to think and act creatively to solve problems and challenges.
· Committed to reducing inequality and embracing diversity.
· Calm under pressure and able to work to tight deadlines.
· A self-starter with drive, ambition and a creative approach.
· Comfortable with a range of views and perspectives and keen to make connections and build relationships.
Skills and abilities
· Excellent relationship and stakeholder management skills.
· Strong communication skills, used to speaking with a wide range of people.
· Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
· Experience of creating, preparing for and facilitating events and workshops.
· Proactive and able to anticipate, plan and prepare in advance of requests.
· Strong listening skills and ability to identify themes within interviews, focus groups and workshops.
· Strong IT skills including Microsoft Office programmes, Hubspot, online conference/meeting software and more.
· Experience of working under pressure and to deadlines in a high performing team.
Experience, knowledge and understanding
· A good understanding of the health policy landscape, how health and care are commissioned, regulated, funded and delivered in England and/or a good understanding of the policy issues relevant to health and care charities.
· Experience of communicating with people and organisations to ensure projects meet agreed milestones
· Value listening to people with experience and the benefit of a diversity of views
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time.
We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Equality and inclusion
As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.
We currently have an under-representation from people from racial and ethnic minority backgrounds, people who identify as LGBTQ+ and disabled people and so would particularly welcome applications from people from these groups.
We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.
We have a range of benefits in place to ensure everyone can thrive, for example:
· We are a Disability Confident employer
· We offer enhanced parental and sickness leave
· We offer flexible working wherever possible
· We provide our employees with an annual wellbeing allowance
· And much more
Find out more: Our Benefits and Workplace Policies.
How to apply
Please apply by 12th September 2025. We will let you know the outcome of your application by 16th September. Interviews will be held on 23rd and 25th September online
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application. If also ask you fill in an equality monitoring form, if you choose to do so these responses will remain anonymous.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with our Director of Finance and Operations, Matthew Haslehurst, email can be found on our website or JD PDF below.
Please apply by 12/09/2025. We will let you know the outcome of your application by 16/09/2025. Interviews will be held on 23rd & 25th September online.
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application. If also ask you fill in an equality monitoring form, if you choose to do so these responses will remain anonymous.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance. If you require any adjustments at any stage of your application, please get in touch with our Director of Finance&Operations, Matthew Haslehurst, email found on our website or JD PDF below.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why you should join Ella’s…
- You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
- You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description and person specification
This is an exciting and varied role that encompasses all aspects of our fundraising activity and will support the development of relationships with our individual donors, Trusts and Foundations, Corporate Partners, and Community/Faith Groups. Our ideal candidate will have experience of working in a charity or other related organisation, in a fundraising and / or marketing team, and will bring relevant, transferable experience to apply to this role. You will work closely with the fundraising team to research, steward, and help secure funding and on your own initiative. Your work will play a key role in enabling our mission to help unlock lasting freedom among women who have survived trafficking, exploitation and other forms of violence.
Key Responsibilities
- Support the development of our individual giving programme including the planning and delivery of fundraising appeals and campaigns.
- Ensure donations are promptly acknowledged and recorded on our fundraising database, Donorfy.
- Lead the development of our use of Donorfy to record and report on our fundraising data, and manage donor relationships.
- Support the planning and delivery of key fundraising events including our annual Gala fundraising event.
- Conduct periodic and ad hoc prospect research on previous and prospective funders and identify new funding opportunities under the supervision of the Trusts and Foundations Grants lead.
- Support the Trusts and Foundations Grants lead to maintain a calendar of deadlines and reporting requirements
- Coordinate periodic mail outs to Trusts and Foundations in the small/general category.
- Support the cultivation and stewardship of corporate supporters under the direction of the Head of Fundraising.
- Assist with developing corporate partnership proposals, and other communications including periodic newsletters and social
- Help coordinate volunteer opportunities for our corporate partners
- Provide general admin support for corporate partners and corporate enquiries.
- Build relationships with local community and faith-based groups, providing support and materials for community-led fundraising activities.
- Represent the organisation at relevant events or meetings, when appropriate
- Contribute to team planning, reporting, and income forecasting
- Note take at team meetings and chase actions.
Benefits
- Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures.
- We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team.
- 28 days holiday, plus bank holidays.
It is intended that interviews will be held remotely during September. Candidates will be invited to interview by email.
If you have queries about any aspect of this role or the appointment process, need additional information or wish to have an informal and confidential discussion then please email us. Please also note that appointment to this role will be subject to a DBS check. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
- We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
- We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
- We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks. Having a criminal record will not automatically exclude applicants.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
About the Choir with No Name
The Choir with No Name has been running choirs involving people impacted by homelessness and marginalisation since 2008, and we currently have choirs in Birmingham, Liverpool, London, Cardiff, Coventry, Sheffield and Brighton. We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you to build confidence, skills and genuine, long-lasting friendships. Each choir gets together to rehearse every week and share a meal together at the end of rehearsal. Our values are family, fun, inclusion and integrity.
Job Purpose
We are looking for maternity cover for our part-time Finance and Data Administrator role. As Finance and Data Administrator, you should have a proactive mindset and a positive attitude. You should have some previous administrative experience and a meticulous attention to detail. You will be responsible for ensuring the accuracy of the Choir with No Name’s finances and impact data. We are looking for someone who is comfortable working independently with a helpful and can-do attitude, a quick learner with a calm disposition when under pressure and able to work accurately and to deadlines.
We particularly welcome applicants from people with lived experience of homelessness.
- Reports to: Head of Development
- Hours: avg. 12 hours a week, flexible across the month to account for busier times/finance deadlines
- Location: Work from home, UK based (home working allowance given)
- Salary: £24,722 (pro rata)
- Annual leave: 25 days per year, pro rata, increasing 1 day per year pro rata with each year of service (to a maximum of 30 days)
- Employee benefits: Employee assistance programme, flexible working
- Contract: Fixed term 11-month contract
DEADLINE FOR APPLICATIONS: 9am Monday 15th September 2025
JOB DESCRIPTION
Invoices and expenses
- Inputting all expense invoices, staff expenses & petty cash transactions into accounting software (Xero), ensuring everything is coded to the right budget line
- Issuing invoices for suppliers, ensuring payments are received in a timely manner and recording them in Xero.
- Sending a monthly reminder to freelancers and choir managers to submit invoices & completed petty cash books in time for month end deadline
- Saving invoices into SharePoint and ensuring these records are complete and up to date every month
- Cross checking bank statements with income and expenses, ensuring all transactions are accounted for, identifying missing invoices/receipts and chasing the relevant staff
- Updating our contact and invoicing details with suppliers and freelancers
Donation administration
- Recording all donations & donor info in our donor CRM database (eTapestry)
- Producing income queries and reports when required
Impact data
- Inputting member survey data as well as other impact data as needed
- Producing reports on impact data as needed
Finance reporting
- Input cash basis income and expenditure into a monthly cash flow spreadsheet and create summaries for Choir Managers
- Consolidating income data from multiple online donation platforms and in varied formats into a single monthly report
- Producing month end platform and database income reports for our bookkeeper
- Support the Head of Development with month and quarter end reporting for the board of trustees.
General administration
- Minuting quarterly board and committee meetings
PERSON SPECIFICATION
Knowledge and Skills
Essential
- Alignment with our values of family, fun, integrity and collaboration
- Meticulous attention to detail
- Self-motivated and able to work independently
- Confident with numbers/maths
- Good time management
- Good communication skills
- Excellent knowledge of Excel and use of formulae
- Ability to work to hard deadlines
- Plenty of common sense
- Ability to learn quickly and use initiative to get the job done
- Trustworthy and honest when handling confidential information
Desirable
- Knowledge of basic bookkeeping
- Experience using of online accounting software ie: Xero
- Experience of using donor databases/CRM systems such as eTapestry/Raisers Edge
- Experience using Microsoft 365 programme suite incl. Teams, Outlook, Excel
The client requests no contact from agencies or media sales.
Are you confident minute-taking, including at science-based or medical based meetings?
This top-ranked, leading scientific research organisation who are at the forefront of global biomedical innovation have partnered with TPP Recruitment to search for a Governance & Committee Support Manager (12-month fixed term contract) to join their Research Services and Chief Financial Office.
The role will work closely with the Director of Research Services and Head of Governance to support the Boards and Committees through the provision of high-level secretariat support (including for scientific meetings) and project management support where you will also lead on identifying and driving improved ways of working.
What you’ll be doing
- Preparing annual meeting business planners in consultation with Board and Committee Chairs.
- Scheduling meeting dates and overseeing pattern of governance meetings working with line managers
- Preparing meeting agendas
- Collating and issuing papers for meetings, commissioning items, reviewing drafts, formatting and issuing papers
- Drafting papers for meetings where required
- Preparing briefing notes for chairs
- Producing accurate and timely minutes of meetings including those with specialist scientific interest.
- Tracking and following up of actions raised at meetings
Why apply
- A great working environment with a supportive team and full induction
- Being part of an organisation that makes a real difference to people's lives
- Working alongside the most outstanding scientists and clinicians in the world, along with the most talented and professional administrative staff
- Annual leave is 28 days per annum
- Option to join the USS pension scheme
- Flexible working and a parent’s group is available
- Access to the free and confidential Employee Assistance Programme
This is a hybrid full-time role (typically 2 days on-site), 35 hours per week, Monday to Friday based in SW London with occasional travel to another office (around once a month). The other office is about 20 minutes from Clapham or London Bridge.
Flexible working hours are available but please note that you would need to ensure you are on-site on time for any meetings.
About you
My client requires someone who has the experience of supporting senior management on governance and organisational matters, ideally in a science-based working environment as you will be taking minutes from science meetings, so could prove challenging without that understanding.
You will need to be a confident minute taker and offer previous governance and committee support experience.
To work for this world-leading organisation, you will be to have good interpersonal skills and have good written communication to be able to draft accurate and succinct emails and papers.
Strong IT skills required; Microsoft Office
Application
This role is to start asap so please apply asap using a CV which reflects the above experience. If this experience is demonstrated on your CV, then a member of the TPP team will be in touch with you shortly to provide further information and discuss your experience in more detail. If you haven’t heard from us within 3 working days then unfortunately, your CV hasn’t been short-listed on this occasion.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Supporter Experience Manager
Permanent, Full Time. Hybrid Working
This role can be based in any of our UK offices. Our locations are Cardiff, Edinburgh, London, and Warrington. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we're now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.
This is a unique opportunity to design and deliver Christian Aid's first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.
Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:
- Lead our first Supporter Experience Strategy, uniting teams across the organisation.
- Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
- Harness data and supporter insights to drive evidence-based decisions.
- Foster innovation, testing new technologies and approaches to enhance engagement.
- Train and equip teams to deliver consistently excellent supporter experiences.
About you
In addition to a passion for Supporter Experience, some of the essential skills and experience we're looking for are:
- Significant experience in a supporter experience role or delivering journey strategy.
- A track record creating and delivering multichannel communications.
- Strong data and analytical skills to refine approaches and measure success.
- Excellent collaboration, influencing, and project management abilities.
- Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you'll have a supporter-first mindset and the drive to inspire meaningful connections.
- You'll also be committed to Christian Aid's vision to see a world where everyone can live a full life free from poverty and injustice.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
For Salary details for this role, please refer to the Salary band by location.
The client requests no contact from agencies or media sales.
Prevention Programme Manager
Salary: £33,410 per annum (inclusive of London Weighting)
Fixed Term Contract: 1 year
Location: London
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our prevention programmes disrupt traffickers’ ability to recruit at-risk individuals by providing lifesaving information through our bespoke, geo-targeted social media campaigns.
A Prevention Programme Manager designs and implements effective prevention initiatives across different regions. This role combines strategy and hands-on execution, overseeing projects from inception to completion while ensuring alignment with objectives, budgets, and timelines. By leveraging strategic partnerships, digital communication, and intelligence-driven insights, the Programme Manager develops targeted interventions, strengthens prevention strategies, and ensures impactful programme delivery.
Collaboration is central to this position. The successful candidate will work closely with NGOs, governments, law enforcement, and Financial Institutions, contributing to a global anti-trafficking movement. Data-driven insights will inform digital campaigns, ensuring tailored responses to trafficking risks and at-risk communities.
Responsibilities:
· Programme Management
o Lead the design and implementation of prevention programmes on social media.
o Manage project roadmaps, budgets, and objectives to ensure high-impact delivery.
o Adapt programme strategies based on regional needs, cultural nuances, and emerging trends.
o Identify project risks and proactively develop solutions to address challenges.
o Build and manage relationships with a diverse range of stakeholders, including NGOs, government agencies, law enforcement, funders, and community leaders.
· Research & Intelligence Gathering
o Support intelligence-building efforts by collaborating with partners to strengthen the data and evidence base on trafficking networks and recruitment methods in an area. This includes data sharing initiatives, alongside interviews with MSHT experts and individuals with lived experience of MSHT.
o Use intelligence findings to effectively enhance programme design and map the target audience of social media-based campaigns.
o Deliver trainings to different stakeholders, including financial institutions, on MSHT.
· Campaign & Communications Strategy
o Develop campaign materials, including social media ads, posters, landing pages, and other primarily digital resources in line with STT brand guidelines.
o Deliver and monitor digital campaigns to deliver safety information to at-risk communities, primarily using ‘ads manager’ functions on social media platforms.
o Directly communicate and safeguard any beneficiaries who see our campaign and want to discuss their situation with us, signposting them to support in a trauma-informed way.
Benefits:
· A friendly, supportive team
· Opportunity to work directly with global brands and experts around the world
· Encouragement and autonomy to present new ideas and lead on solutions
· The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children
· A corporate eye-care scheme
· Life insurance
· A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)
· Life insurance
· An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days
· Cycle to Work scheme
· Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs
· Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities
Further details about STOP THE TRAFFIK can be found on website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is September 23rd.
We cannot sponsor applicants at this time.
Oasis supports Equal Opportunities. Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
Business Development Manager Location: Central London (Chancery Lane/Farringdon area) (With hybrid working from home) Salary: £34,400 per annum plus excellent benefits (£43,000 FTE) Vacancy Type: 6 month fixed-term contract (With potential to extend to 12 months) (Immediate start is essential) Hours: Part Time, 30 hours or 4 days per week If you have a passion for driving new business growth and supporting new projects, this is an exciting opportunity to join our mental health charity as their new Business Development Manager. Think Ahead aims to develop a strong and thriving mental health workforce, and you will play a key part in helping them to strengthen the mental health workforce and make a positive impact on people’s lives. They are experts in recruitment, professional training and leadership development for mental health practitioners, ensuring the right people can deliver the right support at the right time. Through their flagship programme, since 2015, they have recruited and trained 1,000 mental health social workers. They are now extending their reach to ensure that they can support NHS and other employers to recruit and retain key people right across the mental health workforce. The Role
Skills and Qualifications
Where you will be working You’ll be expected to attend the office or London venue at least 2 days a month, with flexibility. You’ll be required to cover your own travel expenses to office/London venue. Benefits
To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application. Closing Date: Tuesday 16th September Interview Date: Monday 22nd September and Tuesday (afternoon) 23rd September via Teams |
Join the mental health mission and choose a career that changes lives.



Job title: Senior Supporter Engagement Officer
Responsible to: Fundraising Operations Manager
Salary: £30,900 FTE pro rata (£20,085 actual)
Hours of work: Part time (0.65FTE/22.75 hours per week). Exact days/times to be agreed upon appointment. We consider flexible working requests
Annual leave: 30 days with 8 additional Bank Holidays pro rata
Location: Remote - location is flexible with option to be home based anywhere in the UK. Hybrid/office based also available (head office is in Bristol)
Closing date: 15th September - midday
About Action for ME
Action for ME is the only charity in the UK providing support, including healthcare, to people of all ages affected by ME. The charity was founded by Sue Finlay in 1987 and since then has been taking holistic approach so we can make an impact on multiple fronts - from amplifying the voices of people affected by ME in Government and leading on breakthrough research, to providing "lifeline" support and unique healthcare services on a daily basis.
Myalgic Encephalomyelitis (ME), sometimes referred to and diagnosed as Chronic Fatigue Syndrome (CFS), is a chronic, fluctuating disease, causing symptoms such as post-exertional malaise (PEM), sleep problems, problems with thinking and memory (brain fog), pain and crushing fatigue. There are an estimated 1.3 million people living with ME or ME-like symptoms, including PEM, in the UK alone.
Even in its so-called mildest form, ME can have a significant impact on an individual’s life, and not just on their health. A lack of understanding and awareness about ME means patients can experience disbelief, and even discrimination, from friends, family, health and social care professionals, employers and teachers.
For the first time there is an increased awareness of post viral illness because of the Covid -19 pandemic. After decades of neglect this offers Action for ME an opportunity to accelerate our work for people with ME in a way we have never been able to do before. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
Job purpose
This role will deliver an exceptional supporter experience to our donors, building and maintaining strong relationships with our supporters. Working closely with other members of the fundraising and communications teams, you will deliver our supporter journey, maintain regular communication with donors and be an integral part of our fundraising campaigns and appeals.
Key duties
- Work with the Fundraising Operations Manager to deliver our supporter journey, engaging current and prospective donors with our work and giving them an excellent experience of supporting Action for ME.
- Be responsible for creating the methods that ensure each supporter relationship is maximised, increasing retention rates for a growing supporter base. As such you will be required to engage with supporters so that they feel valued, and relationships can be developed further for the benefit of the charity.
- Lead on thanking donors, including making phone calls to donors as part of stewardship.
- Work closely with the Fundraising Operations Manager and the team to support the growth of income streams, including but not limited to, individual giving, Gift Aid, legacies, trading, community fundraising and membership.
- Work with the communications team on the delivery of digital communications, including social media and e-communications for a diverse range of audiences.
- Play a key role in fundraising appeals and campaigns including our yearly Big Give Christmas Challenge, Summer Appeal, Thanking Campaign and any other fundraising initiative or project as directed by the Fundraising Operations Manager or Director of Fundraising.
- Ensure excellent supporter care and maintenance of accurate database records.
- Create inspiring donor communications, including stories and impact from our wider work (support & healthcare services, research and policy work)
- Work closely with the Philanthropy Manager to identify potential major donors.
- Develop innovative and creative ways of widening our supporter base and increasing donations.
Other duties
- To attend and contribute constructively to team meetings and other meetings as required.
- Supervise fundraising volunteers as required.
- Occasional attendance at fundraising events.
- To positively promote the work and activities of Action for ME at all times.
- To contribute to the team’s overall strategy, ongoing workplan and annual planning.
- To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising or the Chief Executive.
- Act as an advocate for the Charity and its work.
Person specification
Experience and knowledge
- Minimum 2 years previous fundraising experience
- Demonstrable skills in stewarding supporters and donors.
- Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
- Experience of using a CRM database, preferably Raiser’s Edge
- Proven experience of effective donor stewardship approaches
Skills and Behaviours
- Excellent written and verbal communication skills including creating engaging donor communications
- Ability to work methodically, managing and prioritising a varied workload.
- Ability to use own initiative, work independently and to work well in a remote team.
- An understanding of data protection including UK GDPR related to fundraising
- An understanding of ME, the impact on people affected by it and associated current political, health, policy and social issues (desirable).
Attitudes and values
- Enthusiasm
- Integrity
- Resilient
Key competencies
- Effective communicator
- Results driven
- Attention to detail
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.