Head of planning and performance jobs

Location: Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

Are you passionate about creating inclusive, user-centred services that make a lasting difference? Do you want to lead meaningful change for people with hearing loss?

Hearing Dogs for Deaf People is seeking a forward-thinking and experienced Head of Service Design to shape the future of our services. Working at the intersection of innovation, insight, and lived experience, you’ll ensure every service we offer is thoughtfully designed, rigorously tested, and truly life-changing.

What you’ll be doing:

• Shape the vision and strategy for service design at Hearing Dogs for Deaf People
• Lead the development and implementation of inclusive, user-centred design methodologies, grounded in real needs and impact insights
• Collaborate with the Head of Service Engagement to ensure co-creation with people with lived experience is central to our approach
• Oversee content and experience design, ensuring consistency, clarity, and accessibility across all channels
• Partner with Marketing & Communications and IT to support digital transformation, ensuring inclusive and accessible services
• Guide iterative testing, piloting, and improvement of all services, embedding feedback and insight at every stage
• Work closely with the Head of Impact to embed robust evaluation into the design process, ensuring services are scalable and evidence-based
• Champion cross-team collaboration, embedding service design thinking across the organisation
• Build buy-in and advocate for the value of service design with senior leaders and stakeholders

About you

You’re an experienced service designer and collaborative leader with a deep commitment to inclusion, impact, and innovation. You thrive on translating complex user journeys into meaningful service experiences – and you know how to bring others on the journey with you.

Skills and experience:

• Expert in user-centred and inclusive design, with a strong background in service design, co-creation, and accessibility
• Strategic thinker with a holistic understanding of service systems, able to move seamlessly between high-level planning and hands-on delivery
• Collaborative and impact-driven, skilled at working cross-functionally and translating user insight into tangible improvements

How to apply

As part of the recruitment process, we are requesting:

• A comprehensive CV
• A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)

Closing date: 27 June 2025

About The Hospice Lottery Partnership:

Established in 1997, The Hospice Lottery Partnership is a not-for-profit social enterprise dedicated to raising vital funds for our partner charities through a weekly lottery and seasonal Superdraw Raffles. Our mission is to support charities that provide essential care to communities, with 58% of our income last year directly benefiting our partners. By participating, our supporters not only have the chance to win significant prizes but also make a meaningful difference to many patients and their families.

The Role:

We are seeking a dynamic and strategic Head of Sales and Business Development to lead our growth and impact. This pivotal role demands a blend of strategic vision, interpersonal finesse, analytical expertise, and leadership to drive revenue, expand our lottery’s reach, and enhance supporter engagement. You will forge impactful partnerships, develop innovative sales and marketing strategies, and lead a dedicated team while ensuring compliance and stakeholder satisfaction to meet ambitious financial targets.

Key Responsibilities

• Develop and implement innovative sales and marketing strategies to grow lottery participation.
• Build and maintain strategic partnerships to enhance fundraising efforts.
• Lead, motivate, and develop the sales, marketing and business development team.
• Analyse data to derive actionable insights for optimising performance.
• Ensure compliance with regulations and maintain strong relationships with stakeholders.

Person Specification:

Essential Criteria:

• 5+ years of experience in business development, fundraising, or sales.
• Proven track record of achieving revenue targets and building strategic partnerships.
• Exceptional leadership, communication, and negotiation skills.
• Strong analytical skills with the ability to derive actionable insights from data.

Please see attachments for further details on Person Specification 

The role is Office based but will consider Hybrid Working Requests upon successful completin of Probation.

We are seeking a dynamic fundraiser to join our ambitious and supportive team as our Head of Philanthropy. Northern Ballet is at an exciting point in our organisational journey and you will inherit a successful philanthropy programme, with a broad, engaged and growing portfolio of donors, which receives effective and valuable support from our Senior Leadership Team and Board of Trustees.

As Head of Philanthropy, you will be an experienced manager and fundraiser, confident in securing and stewarding donors. You will devise and implement a comprehensive strategy to build income from individuals across our full suite of giving schemes.  You will personally scope, secure and steward new major gifts from individuals, support your line report and manage your own portfolio of current and prospective donors.

This role is integral to our plans to grow both income and the impact of fundraising. If you're passionate about joining a friendly, creative and dynamic working environment where everyone contributes to our success, then we'd love to hear from you.

Key Responsibilities

• Develop and implement a philanthropy strategy across all levels of individual giving, to support future growth targets and deliver budgeted annual income targets.
• Be responsible for the growth, development and management of the Benefactor programme.
• Research, build and steward a pipeline of high-value prospects and to drive new activity to secure four to six figure gifts.
• Personally manage a portfolio of key relationships, developing robust supporter engagement plans to maximise opportunities for support. Meet with and cultivate new prospects and establish long-term, respectful, tailored relationships. 
• Manage and support the Philanthropy Executive in stewarding donor relationships, supporting the post holder’s ongoing development and working together to grow lower level giving as part of the overall individual giving strategy.
• Support and work in partnership with the Philanthropy Executive to plan and deliver the annual appeal.
• Work closely with the Events & Partnership Executive to create and deliver bespoke events to grow engagement with the Company and generate additional income.
• Work with the Events & Partnership Executive and Director of Development, to support the sponsorship programme, overseeing relationships with corporate sponsors to ensure that activities meet the needs of the client and maximise the potential for future giving.
• Work with the Director of Development to grow and promote legacy giving to the organisation.
• Work with teams across the organisation to develop opportunities for support, to foster open information sharing and ensure donor opportunities, acknowledgments and experiences are delivered.
• Monitor fundraising performance and budgets and provide timely reports and analysis to the Director of Development.
• Ensure income is tracked and progressed through phased budgets, prospect pipelines and moves management processes, supported by the CRM database.
• Contribute to the overall fundraising success of the Development Team, supporting opportunities for collaboration and championing a supportive, high-performing culture.
• Ensure that all activities comply with current GDPR legislation, codes of practice and ethical guidelines.

Additional criteria

• The role requires the post holder to work some evenings both in Leeds and in touring venues across the UK.

Key deliverables

By the end of the first year the successful candidate will have:

• Received an induction, training and development programme including opportunities to engage with the backstage, technical and artistic areas of the organisation
• Have become a highly valued and trusted member of the Development team, with a confident understanding of the Company, it’s work and donor base
• Drafted and made significant inroads in delivering an individual giving strategy for the Company
• Effectively stewarded and grown a portfolio of major donors, with whom you will have developed strong relationships
• Researched and cultivated new leads and have developed supporter engagement plans for existing supporters
• Have developed an effective and supportive working relationship with your direct line report
• Worked in collaboration with colleagues to grow the pipeline of new prospects and developed compelling projects and opportunities attractive to donors
• Worked to agreed KPI’s, targets and reporting schedules

What we’re looking for:

• Experience building and stewarding strong relationships with supporters, with demonstrable success in working to targets and securing significant gifts
• A warm, engaging and tactful communication style, comfortable interacting with supporters, Trustees and colleagues
• A self-motivated and tenacious fundraiser
• A strategic thinker, skilled in written and verbal communication
• Experience in using fundraising CRM software, ideally Spektrix
• Highly organised and able to effectively manage competing priorities, with excellent attention to detail
• A collaborative style of working, with experience of supporting and motivating staff and working to a shared goal
• A willingness to work out of regular hours and to travel
• Enthusiasm for and commitment to Northern Ballet’s work and values

Other Details

• Salary: £40,000 per annum plus excellent benefits
• Hours: 35 hours per week
• Closing date for applications: 4 July 2025, 17.00pm
• Interviews will take place WC 14 July 2025

Venn Group is delighted to be supporting a cultural charity in the recruitment of a Head of Philanthropy for a 9 month fixed-term contract. This key role will lead the major giving strategy and oversee a high-performing team across individual giving, schematic giving programmes, and trusts & foundations, driving philanthropic growth and supporter engagement.

Key responsibilities of the role:

• Oversee and drive strategy for individual major donor fundraising, including managing a personal portfolio of high-net-worth supporters
• Provide strategic oversight of the trusts & foundations fundraising activity, supporting team leads in delivering funding goals
• Ensure financial targets are met across major giving, schematic giving schemes, and trusts & foundations
• Lead and support a team of Philanthropy Managers across multiple income streams, promoting collaboration, inclusion, and development
• Ensure high-quality stewardship of all donors through tailored engagement, communications, and events
• Work with senior leaders and colleagues across the organisation to support integrated fundraising initiatives and shared goals
• Identify new fundraising opportunities and encourage innovation across philanthropic income generation
• Ensure accurate reporting, income tracking, and database management (e.g. Raiser’s Edge) across all philanthropic areas

Ideal candidate profile:

• Strong track record in major donor and/or trust fundraising, particularly in arts or cultural settings
• At least 5 years in a senior fundraising management role, with direct team management and performance oversight
• Strong strategic thinking, budget management, and project planning capabilities
• Persuasive, diplomatic communicator with the ability to build and manage high-level relationships
• Strong commitment to diversity, inclusion, professional development, and out-of-hours donor engagement

Agency reference number: J89252

Location: Central London

Duration: 9 month fixed-term contract

Salary: £52,000 - £61,000 per annum

Working hours: Full time

Working pattern: Hybrid (2 days per week on site)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Head of Services

Merseyside Society for Deaf

Liverpool, based out of Queen’s Drive office and community hub (L13 0DJ), with some travel to attend meetings and some flexibility for home working

Salary £35,000-£38,000 per annum, dependent on experience

Permanent

Full time, 35 hours per week with flexibility to meet needs of the role and the service with on-call rota system

Excellent benefits including 27 days annual leave per year, rising to 32 days after 5 years’ service, Employee Assistance Programme, pension with 3% employer contribution, professional development opportunities, 5 days paid study leave, sick pay

 Are you an inspiring leader with a passion for people, purpose, and operational excellence? Are you looking for a new role within a values-led, community-focused organisation where you will change lives, lead teams and develop your own professional skill set?

Charity People are delighted to be supporting Merseyside Society for Deaf (MSDP), a charity which advances equality for people with hearing loss across Merseyside and beyond, with their recruitment for a new Head of Services.

MSDP is a charity with a long history, with roots traced back to 1864, making them one of the oldest d/Deaf charities in the country. Communities are central to MSDP’s services and as a result, the charity are an important part of the d/Deaf and hard of hearing community in Merseyside. MSDP are devoted to helping Deaf, Deaf-Blind and Hard of Hearing people achieve a full, active and influencing role in mainstream society.

The Head of Services is a senior role that plays a vital part in shaping and delivering MSDP’s mission. You will help lead the day-to-day delivery of services, ensuring they are effective, inclusive, and high-quality. Working alongside Service Managers, you’ll coordinate projects and contracts to meet the needs of the people and communities MSDP serves. You’ll help ensure services are delivered with integrity, impact, and compassion.

Key responsibilities

• Operational Leadership and Service Delivery: Oversee the effective day-to-day running of services, ensuring compliance, quality outcomes, confidentiality, and accurate record-keeping.
• People and Performance Management: Supervise and support Service Managers and teams, set performance standards, promote staff development, and ensure safe and effective recruitment practices.
• Project, Contract and Financial Oversight: Lead project delivery and contract management, monitor risks, support tender submissions, and manage budgets and resources in line with strategic and contractual priorities.
• Data, Reporting and Strategic Insight: Analyse and present key performance data to support service improvement and inform decision-making and prepare high-quality reports for internal and external stakeholders.
• Legal, Risk and Safeguarding Compliance: Ensure robust safeguarding practices, manage operational risks, and uphold legal, regulatory, and confidentiality requirements across all service areas.

The successful candidate will have proven experience in managing operational services in health, social care or charity sectors, with strong project management and delivery experience. You will also have a strong track record in staff supervision and team leadership with excellent leadership and team motivation skills. You will understand safeguarding, confidentiality, and data protection (DPA, GDPR) with knowledge of service performance frameworks and contract compliance. A strong communicator, you will be able to create reports and presentations and be able to analyse data and derive insights. You will have budget and resource management skills with strong planning, organisational and risk management experience. You will be able to work independently and manage time effectively with a flexible, adaptable and problem-solving attitude. You will be committed to equality, diversity, and inclusion and to the values and mission of the organisation. A willingness to learn British Sign Language (BSL), if not already proficient, is essential.

You may have experience working with or in Deaf or disability services and familiarity with Deaf culture and BSL. The ideal candidate would have experience in tender writing and funding applications, experience of contract management and reporting to commissioners and funders, and knowledge of adult social care commissioning, but these are desirable criteria. A willingness to learn British Sign Language (BSL) if not already proficient is essential.

Being part of the MSDP team is hugely rewarding, and what makes MSDP different is their culture and specialisms. Most of the staff team are Deaf and they have frontline staff who are able to communicate in British Sign Language and Deaf-Blind Manual/Hands on. New staff will benefit from learning about deafness, the inequalities that exist in access to mainstream services and the impact of those barriers on our beneficiaries. Meetings are fully accessible so we welcome people from across the d/Deaf and hearing communities to apply. The role is based in Liverpool and you will need to be able to travel across Merseyside and surrounding areas.

How to apply

The application process is via an Application and Equal Opportunities Monitoring form. Please click apply to be directed to the MSDP website to download the application pack.

If you have a query or would like to request an informal conversation with by phone or video call with the CEO, please follow the instructions on the last page of the recruitment pack to email the MSDP Recruitment Team.

The closing date is 4pm on Wednesday 9 July 2025. Interviews will take place week commencing 21 July.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Purpose of the job

The Head of Operations ensures UK Youth runs efficiently, compliantly, and with impact. Reporting to the Director of Finance and Operations and working closely with Assistant Directors, the role drives core operations, systems improvement, performance reporting, and policy oversight.

Overseeing IT, CRM, project delivery, governance, and administration, the postholder also co-leads the development of an Organisation Performance Dashboard with the Finance Director to track KPIs and inform decision-making.

Key responsibilities

• Operational Leadership
• Policy & Process Management
• Performance Monitoring & Business Intelligence
• Annual Planning Support
• Digital Systems & Infrastructure
• Safeguarding, Risk & Compliance
• Team Leadership & Financial Oversight

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working
• 27 days annual leave plus bank holidays (pro rata for part time employees)
• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
• Other training available in support of your personal and professional development
• Pension scheme (currently UK Youth match employee contributions up to 5%)
• Membership of our life insurance scheme which would pay-out up to 4 times your salary
• Employee Assistance Programme to support employees both professionally and personally
• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
• IT equipment provided for the duration of contract
• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 27th June 2025 @ 11:59pm (midnight)

Interview Dates: w/c 7th July 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Terrence Higgins Trust is recruiting a Head of Public Fundraising to lead and grow our individual giving, legacies, community fundraising (including our shop), database and supporter care programmes.

You will drive supporter engagement, develop effective fundraising campaigns, and maximise income to help us deliver our mission. You will bring strong leadership and strategic thinking, excellent communication skills, and a track record of delivering results. Experience of using data to improve supporter experience and inform fundraising strategy is essential.

This is a key leadership role within our Fundraising and Communications team, working across the organisation to ensure fundraising aligns with our values and priorities. If you are an experienced fundraiser looking for your next challenge, we would love to hear from you.

The Fundraising and Communications team source the vital income needed for the organisation to create impact and maximise that impact for our service users and beneficiaries. This team provides innovative ways to reach and engage our many stakeholders using the latest tools available. Made up of experts passionate about their chosen specialism (income generation, press & media, digital communications, marketing and policy), the Fundraising and Communications team engage our supporters, extend our reach, make our voice heard and create real change for our many beneficiaries.

Brixton House seeks a fixed term interim Head of Production.
 
As Interim Head of Production, you will lead the technical and production delivery of Brixton House’s performing arts programme, hires and events and creative activity across all spaces. Working closely with artists, visiting companies, and internal teams, you will ensure the highest quality production standards across all performances, events, and participation projects. You will also uphold the strategic planning and support the venue’s continued reputation for innovation, collaboration, and excellence in the arts. 
 
Location: Brixton House, London
 
Reports to: Executive Creative Producer, Chief Operating Officer and, Commercial Director  
 
Works most closely with: Head of Commercial partnerships and events, Head of Creative Engagement and the Senior Producer.  
 
Responsible for: Technical Manager, Senior technician, Technicians, freelance and sessional staff 
 
Salary: £45,500 
 
Contract Type: Interim, 6 months fixed term (potential for extension) 
 
Ideal start date: July 2025 – Feb 2026
 
Hours: Full-time, with flexibility to work evenings and weekends
 
Location: On-site at Brixton House, one day hybrid working. 
 
REF-222 269

We are working in partnership with a Richard House Children’s Hospice to secure their new Head of Fundraising. Richard House helps children and their families in East London to lead as happy a life as possible when dealing with a life-limiting health condition. From the moment a child is diagnosed with a life-limiting, life-threatening or complex health condition everything changes. These changes affect the whole family, which is why Richard House feel it is vital not only to provide care to the child but to support the whole family. As a key member of the fundraising team, you will directly support the charity’s work, as the majority of their services are funded thanks to the generosity of their supporters.

An exciting opportunity has risen for a versatile and driven Head of Fundraising. The postholder will be responsible for leading the development and delivery of the fundraising strategy, implementing the fundraising plan, overseeing the fundraising budget, and ensuring compliance with fundraising regulations. This role has strategic accountability for fundraising, but will be hands on, involving operational fundraising that delivers crucial short- and medium-term funding impact, as well as longer-term and sustainable income sources for Richard House.

This role is offered on an interim basis, but with the option to become permanent.

The successful candidate must be able to demonstrate:

• Proven fundraising experience and a sound working knowledge of the main fundraising methods and streams.
• Track record of delivery at operational business level, with the ability to impact at strategic level, including translating strategic vision into clear direction for the organisation and line reports.
• Experience of maximising fundraising effectiveness and efficiency by using and developing a CRM.
• Exposure to management of salaried staff and/or volunteers, delivering fundraising targets, and with a proven ability to recruit, train and monitor performance.

Excellent communication skills, with the ability to influence and persuade. An innovative, and proactive leadership style, with the ability to inspire others to maximise their potential, will be essential.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hybrid / Richard House Children’s Hospice, Richard Drive, London E16 3RG. Minimum of 3 days a week onsite with additional travel to meet with donors, funders and partners as needed.

Closing date: 15 July 2025

Due to the nature of the role, Charisma will be reviewing applications and actioning on a rolling basis. Candidates with availability and/or notice periods of a month or less are actively encouraged to apply.

224 Youth Zone is set to be a significant new part of South Bristol’s play and youth landscape – and we’re looking for a bold, experienced, and inspiring Head of Play, Youth & Partnerships to lead the charge.

As we scale up towards opening, this is your opportunity to shape a high-impact, seven-day-a-week frontline offer for up to 250 children and young people each night – energising a team, building a culture, and delivering at scale.

This senior leadership role sits at the heart of delivery, partnerships, and safeguarding, with the power to help shape the future of inclusive, relational, and values-led play and youth provision in the city – working alongside an incredible network of partners and community organisations.

What you’ll be doing:

· Lead the strategic development and operational delivery of our open access play and youth programme 40 hours a week of activities that are responsive, inclusive, and exciting!

· Line manage Team Leaders and oversee a large team of part-time and sessional staff, embedding a culture of reflection, excellence and relational practice

· Shape a delivery model rooted in Play Work and Youth Work theory, focused on progression, relationships, and personal development

· Be the Designated Safeguarding Lead ensuring all children and young people are safe and supported

· Build powerful partnerships with local organisations, schools, and services to strengthen our reach and offer

· Champion the use of CRM and data systems to track, evidence and grow our impact

· Play a vital role in organisational planning and decision-making as part of the Senior Leadership Team

What we’re looking for:

· A dynamic, experienced leader of services for Children and Young People, passionate about relational, inclusive, high-quality delivery

· Confident in staff management and programme design – able to motivate, support and inspire large teams

· A safeguarding expert, with a strong understanding of duty of care and safe practice

· A strategic thinker with the ability to lead both day-to-day operations and long-term vision

· Someone who thrives in a fast-paced, purposeful environment and believes deeply in the power of play and youth work

If you’re a thoughtful, values-led leader who puts children and young people at the centre and brings both strategic insight and a strong sense of purpose to your work, we’d love to hear from you!

For Further information please check out our website:Youth Moves

About the Minster Centre

The Minster Centre is a registered charity and company limited by guarantee that provides training in psychotherapy and counselling and an affordable therapy service.

It was founded in 1978 as the first Integrative psychotherapy and counselling training in the UK and is a leading psychotherapy training institution. Now based in Queens Park, NW London, it runs training ranging from open access introductory courses to post-graduate degrees validated by Middlesex University. The Minster Centre caters for around 300 diploma and MA students each year. It is registered with the Office for Students.

The Minster Centre Psychotherapy & Counselling Service (MCPCS) also provides a safe, affordable and professional counselling service to people over the age of 18 who are experiencing a range of difficulties. The service is provided by senior trainees who are in the process of completing their therapy training.

The Centre has an annual turnover of £1.8 million and over 80 staff, most of whom are part-time. For further information about the Centre please visit the Minster Centre website

Role purpose

The Minster Centre is seeking to develop and further professionalise its operations and is recruiting to a new Head of Finance role. This is a part-time, flexible role for two days per week in the first instance. Some time in the office will be needed to work alongside other staff and key stakeholders – this can be managed flexibly alongside working from home. The role would therefore suit someone who wants to balance an interesting and senior role alongside other responsibilities or interests.

The Head of Finance will oversee the financial operations of the charity, owning and ensuring compliance to financial policies and procedures. You will provide strategic financial guidance to the Management Committee and contribute to the delivery of the charity’s financial strategies.

Early priorities will be:

• A review of existing financial policies and procedures to support the ongoing effective running of the charity.
• Working with the Lead team to ensure the charity’s finances are sustainable long-term

A full job description and person specification is available in the Recruitment Pack at the bottom of this page.

Terms and conditions

Salary: Pro rata, £55,000 FTE

Hours: 14 hours per week in the first instance, hybrid working. Exact hours open to negotiation. Some flexibility will be required to attend key meetings.

Contract: Fixed term appointment to end July 2028, in the first instance.

Holidays: 33 days including bank holidays, pro rata

Key working relationships: Management Committee (4 staff who collectively lead the organisation). This post will report to that Team and be line managed by one of them), Finance Administrator, HR and Governance Manager, Quality Manager and Registrar.

How to apply

Please apply using the application forms with a covering email to Afua Pierre by 12 noon on Thursday 17th July, however we reserve the right to close the recruitment process once we have received sufficient high quality applications.

For further information please contact the Director, Lissie Wright by email to arrange an informal conversation.

We particularly welcome applications from people from underrepresented groups, including people from global majority communities, the LGBTQIA+ community, care leavers, people with disabilities and people from other minorities.

We’re proud to be partnering with a respected UK charity to recruit an immediately available dynamic Head of Human Resources for a critical interim role. This 6-month FTC is a rare opportunity to join a purpose-driven organisation at a senior level and shape their people and culture strategy during a time of transformation and growth. This is London based hybrid role, min 3 days in iffice.

As Head of HR, you’ll sit on the senior management team and play a strategic and operational leadership role across the full HR remit. This includes organisational development, people planning, employee wellbeing, compliance, and leadership support.

You’ll work closely with the Executive Team and department heads to ensure HR delivers meaningful impact — creating a high-performing, inclusive and supportive culture that reflects the charity’s core values.

This is an immediate start hands-on leadership role, ideal for someone who thrives in agile environments and enjoys the mix of strategic planning and operational delivery.

Key Responsibilities

• Lead the People Strategy – aligning all HR policies and initiatives with organisational goals.
• Organisational Development – support long-term workforce planning, skills development, and succession planning.
• HR Operations – oversee the full employee lifecycle from recruitment through to exit, including onboarding, pay reviews, job evaluations, and performance management.
• Employee Relations – provide strategic support to managers on issues including grievances, capability, and conduct.
• Culture & Engagement – drive internal communications, wellbeing initiatives, staff surveys, and team-building activities.
• Compliance & Governance – ensure adherence to employment law, GDPR and H&S protocols. Act as Data Protection Officer and maintain the HR Risk Register.
• Leadership & Coaching – support and upskill managers, embed leadership capability, and lead organisation-wide engagement events.

This role would suit a confident and collaborative HR leader who is equally comfortable in the boardroom and on the ground. You’ll bring both strategic insight and a practical, solutions-focused approach.

You’ll need:

• CIPD Level 5 minimum (ideally Level 7 or equivalent experience)
• Deep knowledge of UK employment law, HR best practice, and governance
• Proven track record in employee relations, organisational development, and culture change
• Experience supporting managers and leading through change 

If you are immediately available with the above skills and experience, apply online today!

Two Saints

Head of Governance and Company Secretary

£50,200 pa

South East

Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’

These are challenging times for our sector - but we like a challenge and are determined to remain financially strong whilst meeting our regulatory and governance requirements, so we can continue to support our clients and be a springboard to a brighter future. Which is where this role comes in!

Applicants for this newly-created role will be professionally qualified and ideally bring experience in the social housing sector or similar – but we’re most interested in what you can bring to our team.  You’ll be working for an agile, well regarded organisation and we’re always busy, so your energy and enthusiasm will count for a lot.

Closing date 5pm Monday 28th July 2025

Campaign Planning & Data Selections Officer

Contract type: 12 Month Fixed Term Contract. Full Time, 35 hours per week

Location: London, UK subject to the right to work.

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role. 

Salary: £33,266 - £36,000 per year with excellent benefits

About WaterAid

Want to use your skills in SQL to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Campaign Planning & Data Selections Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Data Selections team works with stakeholders across the entire Fundraising directorate. This is a great role to quickly learn how charities use data for their fundraising communications.

About the Role

As our data savvy Data Selections Officer, you will update and write SQL scripts to enable WaterAid UKs fundraising mass communications, and champion our supporter’s experience ensuring supporters receive communications that are relevant to them. 

In this role you will collaborate with stakeholders across Fundraising, interpreting their data requests into SQL scripts, and work closely with the Data Engineering team to update our data warehouse as the organisations data requirements evolve. 

You’ll also: 

• Review current SQL scripts and optimise them
• Work with teams on setting up, and updating our supporter journeys
• Advise stakeholders on using data effectively, creating variable outputs or segmentation for testing
• Work closely with the Analytics team, implementing their findings and collaborating on propensity models
• Champion data quality, and work with relevant teams to constantly improve the data in the data warehouse.

Requirements

The successful applicant will have a keen eye for detail and be able to interpret natural language data requests into complex SQL queries.

To be successful, you’ll need: 

• Experience of writing SQL syntax, including the creation of views, stored procedures and processes.
• Good knowledge of data protection legislation and its application.
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Experience working in a Fundraising or charity environment.
• Demonstrable understanding of a data warehouse.
• Previous experience using a CRM system

Closing Date: Applications will close 12:00pm UK Time on July 04, 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.