Head Of Policy And Advocacy Jobs
Job Title: Head of Operations, People & Retail
Reporting To: Chief Operating Officer
Salary: £47,079 - £63,909 (Band E)
Hours: 37.5 hours per week
Closing: 14th April 2024 @ 5pm
Interviews: 23rd & 25th April 2024
Job Purpose:
The post holder will play a pivotal role in the strategic and operational development of the charity with particular responsibility for the charity operations, people and retail functions to ensure they are carried out efficiently and effectively and comply fully with all aspects of charity law and good practice.
A senior leadership team member, this role will lead Alder Hey Children’s Charity’s Retail Strategy, developing a plan for opening of new Charity Shops and growing online sales. They will also lead on the People Strategy for the Charity and Retail teams.
They will build strategic relationships across the sector ensuring that we remain innovative and sector leading in both our People Strategy and Retail development plans. They will oversee the implementation of the Volunteer Strategy.
Main Duties/Tasks
Strategic Planning, Financial Management & Reporting
Lead on the development and implementation of strategic, multi-year plans and budgets.
Monitor progress against strategic plans, budgets, KPIs, producing reports.
Develop a revised Retail Strategy, developing and executing a plan for increased on-line sales and new shops.
Lead on the People Strategy across the charity and retail teams.
Co-ordinate the Operational Strategy across the areas of Fundraising Support, Health & Safety, Estates & Facilities (including asset management).
To build and maintain a high performance culture through effective performance management, communication and coaching of staff, ensuring clear objectives are agreed and performance is regularly reviewed.
To work closely with Alder Hey NHS Trust to ensure strong partnership working with key areas such as Patients Experience, Volunteering and Estates & Facilities.
Operations
Provide leadership and direction to the Operations & People Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the charity, ensuring that the team have appropriate processes, practices and policies in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the charity premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Oversee the insurance renewal process (for the charity and retail shops).
Oversee processes & practices in relation to donor stewardship, ensuring the team are providing an excellent donor journey and donations are processed efficiently and effectively.
To formulate and propose policies and ensure that existing policies are updated in accordance with the agreed timetable.
People
Develop and execute the Charity People Strategy for both staff and volunteers.
Develop and execute the Charity EDI Strategy for both staff and volunteers.
Be the lead specialist in HR practices and maintain strong knowledge of relevant legislation and good practice.
Oversee key HR processes to ensure they are operating effectively in line with our values and the legal requirements, including:
· Equity, diversity & inclusion (EDI)
· Implementation of the Employee Value Proposition (EVP)
· Recruitment & onboarding processes
· Performance Development Review (PDR) process
· Handling of disciplinary & grievance processes
· Staff liaison, including pay award, occupational health or other required communication/ consultation
· Sickness Absence management
· Payroll Information
· Policies
· Learning & Development
Retail
Develop and execute the Charity Retail Strategy, ensuring that income is maximised whilst also achieving the Charity’s social mission and awareness within the community.
Lead on the opening of new shops, identifying locations, negotiating leases, and directing the operational plan from concept to opening.
Be the lead specialist for retail in the charity and maintain strong knowledge of relevant legislation and good practice.
Provide leadership and direction to the Retail Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the shop, ensuring that the team have appropriate processes and practices in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the retail premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
· Experience of efficiently managing and delivering a demanding and varied workload.
· Strong track record of customer relations.
· Experience of working with Shopify or other online sales platforms.
· HR experience of managing teams.
· Leadership experience.
· Experience in delivery of a strategy (retail, people or operations).
· Experience of working in a retail environment.
· Proven success or developing a friendly and donor/ customer focused service.
· Experience of using a CRM system or database.
Desirable
· HR qualifications.
· Experience of running and/ or opening new charity shops.
Skills and Attributes
Essential
· Excellent communications skills, both verbal and written across a range of audiences.
· Proven success in developing strong personal relationships internally and externally.
· Commitment to principles of equality, diversity and collaborative working.
· Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
· Experience of business planning and operational management.
· Ability to work effectively as part of a team as well as independently.
· Leadership qualities and proven track record of leading a team.
· A creative and lateral thinker with the ability to look for innovative solutions to problems and take the lead on developing these.
· Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
· Excellent IT skills including Microsoft packages.
Desirable
· Evidence of understanding the range of issues across the NHS and Charity sector.
· Experience of presenting at Board or Committee level.
· Advanced knowledge of Microsoft Excel.
Additional requirements
Essential
· Committed to continuing professional development.
· Strong interest in working for a children’s health charity.
· An understanding of and commitment to the values of Alder Hey Children’s Charity.
· Willingness to get involved with activities across the Charity.
· Willingness to occasionally work outside of normal office hours.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £45,000 - £55,000 (dependent on experience), plus generous pension scheme, flexible working culture
Contract: Permanent, subject to a six-month probation period
Hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.
Location: London/Hybrid. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required.
About the RSS and this role
The Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data - and statistics and data have never been more vital. We’re looking for an exceptional, experienced writer, editor and communicator to deliver and lead our range of key platforms and publications.
Working with staff and members across the RSS, you will oversee and support projects that advance the science of statistics, bring data scientists together to share real-world problems and solutions, and make statistical tools, methods and applications understandable to journalists, policymakers and the wider public.
Head of Content is a new role for the RSS and is designed to enable a more strategic approach to the editorial work we deliver. You will coordinate content across the Society, ensuring outputs and derivative products are tailored and targeted to meet the different needs and interest levels of different audiences. Our membership and wider audiences are expanding, and the Head of Content will develop a content strategy that sets a framework for content that is aligned with RSS policy objectives and strategic goals, and targeted at and adapted for different audiences to ensure the widest possible reach.
The post will require a mix of hands-on content creation and editorial leadership. One of your first tasks will be to transition Real World Data Science, our publication for data science practitioners, to new editorial arrangements to ensure its continued growth as a platform for knowledge sharing across academia, industry and the public sector. This will also provide you the opportunity to work alongside key members and stakeholders who are leading our response to the challenges and opportunities posed by recent developments in artificial intelligence.
This is an especially exciting time to work at the RSS as we embark on a new five-year strategy. Our vision is of a world where data is at the heart of understanding and decision-making. Join us and help make this a reality.
Our Head of Content will:
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Work with wider RSS staff to develop our understanding of the preferences and needs of key internal and external audiences to better align content to those preferences and needs.
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Lead the creation and delivery of a fully-costed plan for content development, maintenance and review that aligns with key strategic goals and activities.
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Create or commission accurate, engaging, up-to-date and challenging content that fulfils particular editorial briefs, establishing and liaising with editorial boards to ensure technical integrity of published content.
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Identify relevant experts within the RSS membership and engage them in content creation initiatives, formalising a network of contributors and providing editorial support and advice.
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Liaise with third-party organisations and funders to identify topics/areas of mutual interest to provide additional sources of support/funding for new content initiatives.
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Convene and lead a cross-RSS content group to share and review content plans and outputs and identify opportunities for synergy and collaboration.
Your skills and experience will include:
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Significant experience working with different forms of content at a strategic and operational level.
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Experience of editing publications and leading and managing staff and contractors.
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Excellent organisation and planning skills – ability to identify and respond to changing priorities.
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Strong interpersonal skills; ability to persuade, inspire, influence, and achieve results through others.
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Demonstrable ability to innovate and think creatively.
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Ability to lead a small team with great flexibility and imagination to achieve short-term and long-term business objectives.
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Ability to work on own initiative within corporate and RSS guidelines/directives.
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Knowledge of current website practices, industry trends, and editorial opportunities.
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Excellent skills in written English (writing, editing, sub-editing and proofreading) and excellent oral communication skills in English
Full job description and person specification is available to download on our website.
How to apply
Please submit your CV with a supporting statement/letter telling us about:
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Why you should be considered for the role
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How your skills and experience align with the responsibilities and person specification
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How this role fits with your career plan
To arrange an informal discussion regarding the post, please contact the email address provided on our website.
The client requests no contact from agencies or media sales.
Contract: Full Time, Permanent.
Salary: £58,00 - £69,00
Closing Date: 8th April 2024.
Interviews will be held w/c 15th April 2024.
Centrepoint, the UK’s leading youth homelessness charity, is looking for Head Of Relationship Fundraising to join our Fundraising Team based in London or Manchester.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
As the Head of Relationship Fundraising at Centrepoint, you will be a pivotal member of our Fundraising Leadership Team (FLT), spearheading the strategic direction and expansion of our high-value giving portfolio. Managing a dedicated team of 18 fundraisers, you will lead the charge in driving growth across Corporate Partnerships, Philanthropy, Trusts, Foundations, and Government Funding streams. With a focus on nurturing long-term relationships, you will oversee the delivery of £6.4 million in income for FY2024-2025.
What you will be doing
- Crafting and executing a dynamic Relationship Fundraising strategy, fostering collaborative efforts across teams to maximize the potential of high-value income streams.
- Taking ownership of the Corporate Partnerships strategy, guiding the team in cultivating robust new business pipelines and implementing structured account management processes to cultivate sustainable, long-term partnerships.
- Championing the growth of our Philanthropy function, providing strategic support to bolster prospect pipelines and ensure exceptional supporter experiences for our high net worth donors.
- Driving the Trusts and Foundations function forward by setting clear strategic directives to enhance our pipeline for substantial grants.
- Providing inspirational leadership to the Relationship Fundraising team, fostering a culture of motivation and empowerment to achieve ambitious fundraising goals.
- Actively participating in the Fundraising Leadership Team and collaborating effectively with key stakeholders across the organization, including the Senior Leadership Team, to ensure seamless integration and alignment of Relationship Fundraising initiatives with organizational objectives.
About you
We are seeking a dynamic individual with extensive experience and a proven track record in growing high-value income streams within the fundraising landscape. The ideal candidate will possess:
- Demonstrated expertise in at least two of the fundraising disciplines overseen by the Relationship Fundraising function, with a strong understanding of the principles and practices involved.
- A strategic mindset coupled with the ability to translate vision into actionable plans, driving measurable results and fostering sustainable income growth.
- Exceptional leadership and team management skills, with a knack for inspiring and motivating others to perform at their best.
- Excellent communication and interpersonal abilities, enabling effective collaboration with diverse stakeholders and teams.
- A commitment to Centrepoint's mission and values, with a passion for making a positive impact in the lives of young people experiencing homelessness.
If you are a proactive and visionary leader with a passion for driving social change, we invite you to join us in our mission to create a brighter future for vulnerable youth.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Head Of Relationship Fundraising click ‘Apply’ now!
The client requests no contact from agencies or media sales.
AEF is a not-for-profit organisation campaigning on aviation’s impacts for people and the environment. The Policy Manager will, together with the Director, lead AEF’s UK and international policy and campaigns work, contribute to the development of new strategies and projects, and engage with a wide range of stakeholders and the media. The successful candidate will join a friendly team who split their time between working from home and the office base at London Bridge.
The client requests no contact from agencies or media sales.
Head of Policy and Research
Are you an experienced ocean leader?
Ø Are you passionate about protecting and restoring the ocean?
Ø Do you have a strong understanding of how robust research and strong policies influences change?
Ø Are you confident producing solid policy advice and research projects to support campaigns?
Ø Do you have a good network of contacts in the NGO, fisheries, and marine sectors?
Ø Do you want to join one of the world’s most effective marine conservation organisations?
Oceana UK
Oceana is dedicated to protecting and restoring the world’s oceans on a global scale. We are a leader in science-based advocacy, and we campaign for policies to make the world’s oceans more abundant, vibrant, and biodiverse. Globally, Oceana has won more than 275 policy victories for marine life and habitats. From stopping bottom trawling in sensitive habitat areas to protecting sea turtles from commercial fishing gear, our victories represent new hope for the world's oceans.
Oceana is now focused on some of the biggest threats facing UK seas, alongside climate change. Fighting habitat destruction, stopping industrial overfishing, and preventing new offshore oil and gas developments with their inextricable link to the climate crisis.
The UK registered charity has a vision for thriving seas around the UK, using highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. Oceana UK will act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and influencing policymakers directly for commitments at key moments throughout the year.
Job Purpose
Oceana is looking for an experienced Head of Policy and Research to develop, implement and advise on all of our policy and research requirements in the UK. The position will be based in Oceana’s office in Paddington, London. Occasional travel will be required to meet team members and stakeholders in geographically diverse locations.
Reporting to the Campaigns Director, the Head of Policy and Research will work closely with other members of the Campaigns team ensure Oceana UK’s campaigns are scientifically robust and promoting sound policies. The role will help Oceana to carve out its niche and leadership in this complex campaigning landscape and drive forward bold policy positioning and hard-hitting research that inspire meaningful change.
Eligible candidates should have experience in both policy and research, as well as being strategic and proactive. They should be a self-starter, have leadership experience, and have a strong ability to work independently and as part of a small team.
This role will be based in our Paddington, London office three days per week (Tues-Thurs) with two days home working (Mon and Fri). It reports to the Campaigns Director.
Role Overview:
Policy:
Ø Lead on all projects relating to improvements in UK fisheries policies – including interpretation, analysis and engagement on existing and potential policies.
Ø Lead on all work relating to improvements in UK marine policies more broadly (e.g. MPAs; pollution; MSP; offshore energies) - including interpretation, analysis, and engagement on existing and potential policies.
Ø Advise on the strategic approach that Oceana UK takes to policy work.
Ø Respond to government policy consultations linked to our campaign areas (or coordinate our response with internal staff/consultants), and contribute to group responses (e.g. Wildlife & Countryside Link).
Ø Engage effectively with government civil servants on relevant policy matters.
Ø Engage collaboratively with policy counterparts within NGO partners where required.
Ø Draft robust, evidence-based policy positions; advise Senior Leadership Team on new or existing policy positions; and provide reactive policy advice when required.
Research:
Ø Lead, manage and coordinate all research projects for Oceana UK (including scientific, legislative and legal research) working closely with the campaigns team.
Ø Coordinate closely with wider campaigns team to understand, plan for and agree research opportunities and needs.
Ø Commission and manage external researchers where required.
Ø Advise on the strategic approach that Oceana UK takes to research.
Ø Engage effectively with research focused government agencies (e.g. JNCC, Cefas, Natural England. Marine Management Organisation).
Ø Communicate and collaborative effectively with research counterparts within other NGOs as required.
Ø Ensure that all research projects are managed and delivered on time and to budget.
Ø Provide research input and advice to policy and campaigning discussions.
Ø Ensure that Oceana UK’s research is ethical, robust and peer reviewed.
Ø Present Oceana UK’s research at relevant forums as required.
Overarching:
Ø Work closely and as part of the Leadership Team, communicating policy and research priorities and assisting organisational decision making.
Ø Help to lead the London office providing direction, guidance and promoting a positive working culture with other members of the team.
Ø Line management of one member of staff.
Ø Represent Oceana UK at relevant external forums.
Ø Provide policy and research input to comms outputs including press releases, blogs and social media posts.
Ø Contribute to Oceana UK’s monitoring and evaluation activities including:
o Feed into board reporting documents with policy goals and achievements.
o Provide policy input into donor reports and bids.
Ø Provide policy and research input to annual planning processes.
Ø Manage relevant policy and research budget lines, including forecasting and annual budget setting.
Candidate Requirements
Education and work experience:
Ø At least 5 years of professional experience in policy and/or research, ideally in oceans or the environment.
Ø Experience leading and developing a strategic approach to policy and research, and integrating this with campaigns goals.
Ø Experience working closely and collaboratively with campaigns colleagues.
Ø Experience lobbying and negotiating with civil servants in government on policy matters.
Ø Experience commissioning, managing and analysing complex research projects and ensuring their application to policy work and/or campaign delivery.
Ø Experience developing and writing strategic plans, contributing to planning and budgeting processes.
Ø Postgraduate degree in fisheries, marine biology, oceanography, or a related field.
Ø Line management experience.
Skills and knowledge:
Ø Demonstrable experience of engaging policymakers, with an ability to confidently communicate policy with high level stakeholders and engage effectively in relevant debates and negotiations.
Ø Familiarity with fisheries or marine and environmental regulations, legislation and policies in the UK, as well as with the key institutions and decision-making processes.
Ø Proficiency at understanding and distilling complex scientific issues for policy, campaigning and communications purposes.
Ø Highly skilled in evidential and research methodology best practice.
Ø Strong writing skills, with experience writing policy positions and research briefs.
Ø Excellent relationship building and stakeholder management skills.
Ø Strong project management skills, with demonstrable experience managing multiple workstreams effectively.
Ø Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
Ø Integrity and the ability to work with confidential information with discretion.
Ø Attention to detail and a commitment to robust and credible research outputs.
Ø A commitment to ethical research principles.
Ø Prioritising skills with the ability to manage multiple tasks, projects, and timelines.
Ø Ability to work collaboratively with staff and other organisations.
Click on the ‘How to apply’ button below to be redirected to our recruitment platform.
Equal Opportunities
Oceana UK is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation. We therefore welcome applications from all backgrounds and all sections of the community. All offers of employment are conditional upon the successful completion of reference checks and a criminal background check.
Click on the ‘Apply’ button below to be redirected to our recruitment platform.
Ø Application Deadline: 7 April 2024
Ø Interviews: w/c 15 April 2024 and w/c 22 April 2024
Ø Starting: ASAP
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Head of Public Affairs and Advocacy to join our team in Birmingham, with hybrid working (two days a week in our Birmingham office and three days working from home). In return, you will receive a competitive salary of £40,560 - £45,000 per annum depending on experience.
NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.
About the role:
The role of Head of Public Affairs and Advocacy would suit candidates who are visionary leaders, passionate about transforming education and governance across England. NGA are looking for a candidate who will be able to innovate and enhance our current outreach and influence at national level, maintaining NGA’s reputation as the go-to authoritative voice on school and trust governance. As the role is new to the organisation, the ideal candidate will have considerable experience of developing an external affairs programme and leading on parliamentary work, harnessing the voice of NGA members to develop the advocacy strategies. Excellent project management and communications skills and the ability to work to strict deadlines are essential.
Benefits of working for NGA:
- Annual leave entitlement of 25 days (FTE) increasing to 27 with continuous service, 8 days bank holiday and 3 days Christmas closure, with the ability to buy and sell annual leave
- Employer contribution pension scheme at 7%
- Hybrid working (between our Birmingham office and home working) and other flexible working arrangements on request
- Wellbeing support through our employee assistance programme
- A healthy training and development budget (CPD) with a wide range of learning and development opportunities
- A commitment to environmental sustainability includes a cycle to work scheme and encouragement to use public transport, including railcards
Key responsibilities of our Head of Public Affairs and Advocacy:
- Development and delivery of programme of advocacy and influence
- Craft and implement effective strategies to influence national education and governance related policy and practice, working closely with NGA’s chief executive and Deputy chief executive
- Maintain effective oversight of NGA’s PR activity
- Ensuring NGA positions, research findings and recommendations are well defined and effectively articulated through impactful messaging
- Ensure invitations to address external events are taken by and used to their best extent to further governance practice and our policy positions
- Oversight and development of NGA’s campaigns
- Lead of the development and, with the Senior Policy Officer, the delivery of NGA’s specific campaigns to influence policy and practice for example NGA’s Visible Governance, Funding the Future 2024 and Everyone on Board campaigns
- Managing NGA’s parliamentary work
- Establish a strategy for NGA’s parliamentary focus, driving NGA’s political engagement and related activities
- Monitor parliamentary business on a weekly basis to identify issues arising and opportunities to engage parliamentarians in discussion and debate about education policy and school governance
- Oversight of NGA Member voice and events
- Working with NGA’s Event Coordinator and SLT to ensure plans are in place, implemented effectively to budget and events evaluated to ensure member voice is both heard and acted upon
- Oversight of NGA’s webinar and podcast programme, ensuring these engage members and the wider sector on NGA’s policy and practice priorities and messaging
- Contributing to NGA’s policy, information and research work
What we’re looking for in our ideal Head of Public Affairs and Advocacy:
- Experience in public affairs, developing and implementing impactful external affairs strategies
- Experience of influencing public policy and/or parliamentary business
- Educated to degree level or equivalent, or similar ability gained through work experience relevant to the role
- Excellent understanding of local and national government, political and legislative processes
- Excellent verbal and written communication skills, including a proven ability to write confidently and concisely for a variety of audiences
- Strong interpersonal skills to build and maintain relationships with diverse stakeholders including members, partners and officials
- Analytical mindset with the ability to interpret data and metrics
- Proficiency in Microsoft Office, social media and media monitoring tools
Closing date: Wednesday 24 April at 9am
Interview Date: Wednesday 8 May
We will aim to offer alternative dates if shortlisted candidates are unavailable on this date.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
If you feel that you are the right candidate for the role as our Head of Public Affairs and Advocacy or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.
1. About Us
Sound and Music is the national charity for new music.
We support anyone who wants to make music and sound to shape the modern world. We enable individuals to challenge expectations and discover their potential, and act as a friendly guide for those who want to listen deeper. Our work sustains more careers, progresses creativity and achieves greater equity across music in the UK.
We are guided by our Fair Access Principles, a code of best practice which ensures our work is open and inclusive for all.
Sound and Music is supported by Arts Council England and proud to be a National Youth Music Organisation.
The creative programme for Sound and Music makes a unique and distinctive contribution to the arts in the UK. We are a National Portfolio Organisation of Arts Council England. NPO funding is confirmed until March 2026.
Sound and Music is an equal opportunities employer. We are committed to making recruitment and employment at Sound and Music inclusive and accessible. We particularly welcome applications from backgrounds that experience racism, and/or who are disabled or neurodiverse, to whom we will offer an interview if you meet the essential criteria for the role (see section 4).
2. Job Description
The Head of External Engagement is a key leadership post within the organisation. The role encompasses responsibility for the development and delivery of the organisation’s external activity, including profile, brand identity and stakeholder engagement (including the public), fundraising, and driving income generation in new areas, notably commercial partnerships. It also forms part of Sound and Music’s senior management team, who under the leadership of the Chief Executive are responsible for overseeing the organisation’s programme of activity, strategic development, external profile and a positive and productive organisational culture.
An experienced fundraiser and communicator, you will lead the external engagement team and support the delivery of its strategic and operational plans. The broad remit of the role means the successful candidate will be a strong and confident communicator who builds networks easily and prioritises exceptional stakeholder management and relationship development.
Sound and Music operates a hybrid working model with a mix of in person and remote working, so we welcome applications from anywhere in the UK. Our office is in London and the minimum requirement will be to attend one day per week.
The post holder will support Sound and Music’s commitment to equality, diversity, and inclusion, contributing to a culture of respect and collaboration in the organisation’s internal and external activities.
3. Key Responsibilities
Leadership and management
External leadership:
· Represent Sound and Music publicly, including through stakeholder and supporter events
· Work with the Head of Programmes to ensure Sound and Music’s advisory groups are meaningfully engaged
· Be the Deputy Designated Safeguarding Lead for Sound and Music
Internal leadership:
· Shared strategic responsibility and accountability for Sound and Music’s three core aims and their associated objectives, outcomes and outputs
· Shared accountability (with other senior management colleagues) for the successful delivery and implementation of the organisation’s Business Plan
· Lead the organisation’s External Engagements team. This team includes a Communications and Insights Manager and Fundraising Coordinator (both line managed by the Head of External Engagement) plus support from other Sound and Music team members
Development and fundraising
· Develop and support the Chief Executive on the overall business and development strategy for the organisation to ensure we meet fundraising targets (£200k in 2024-25) for annual programmes and major projects
· Develop an ambitious fundraising programme which builds our supporter base and individual funding streams, including individuals, major gifts and public funders
· Drive income growth by identifying and negotiating commercial partnerships and contribute to the development of an enhanced commercial mindset across the organisation
· Develop and cultivate the existing trusts and foundations pipeline
· Prepare documents and reports for key funders including Arts Council England
· Build and maintain positive and productive relationships with key funders, commercial organisations and stakeholders and cultivate existing relationships within the organisation
· Establish new income streams, for example, by maximising the intellectual property created within the organisation
· Engage the Board of Trustees and senior management team in fundraising activities and the ongoing strategy to optimise donor management and stewardship to develop a culture of fundraising across the organisation
· Maximise the opportunities provided by the new CRM system and contribute to the development of a data-led mindset across the organisation
Communications and campaigns
· Develop and lead the overall communications and reputation management strategy for varied stakeholders to ensure we increase our visibility and influence in the sector
· Support the Chief Executive to build the profile of our brand, drive the media messaging and oversee and power our content media campaigns
· Support the Chief Executive to build and maintain positive and productive relationships with government and culture and media opinion formers
Strategy and planning
· Work with the Chief Executive and other senior management team members to monitor, evaluate and review KPIs, strategies and activity so as to maximise Sound and Music’s impact. This includes reporting and presenting to the Board and externally to help build engagement and relationships in the sector and with funders
· Assess the reputational, financial, delivery and other risks associated with current and new projects and partnerships
· Empower, model, support and encourage cross-team working to realise the full income generating possibilities of projects
Finance and governance
· Contribute to creating and monitoring the overall organisation budget
· Work closely with the Chief Executive, Head of Programmes and Finance Manager to formulate financial strategy against specified budget areas, and to ensure that the programme activity is sufficiently resourced, planned and delivered to budget
· Ensure close monitoring of income and expenditure for relevant budget lines and contribute to senior management team financial planning and review
· Attend Board and Financial Subcommittee meetings to present and report impact on a quarterly basis
Special conditions of the post
· Travel within the UK, as required by the role
· A willingness to represent the organisation internationally on an occasional basis
· Evening and weekend working to attend and network at events will be required (time off in lieu is taken afterwards)
· Satisfactory completion of an enhanced Disclosure and Barring Service check (if offered the role, and paid for by Sound and Music)
4. Candidate profile
Essential:
· A demonstrable commitment to Sound and Music’s vision, mission and values
· A track record of generating income across different channels, meeting targets, with the ability and experience to manage and develop long-term and sustained fundraising relationships (for example, with major donors and trusts and foundations)
· Leadership (a strong combination of these are essential):
· A track record of leadership, including leading or working at a senior level in an organisation during a period of growth and change
· Excellent team leadership skills, with high emotional intelligence and generosity, a genuine enthusiasm for encouraging the input and ideas of others
· Strong budgeting and financial planning skills, and the ability to work collaboratively on this
· An entrepreneurial mindset: success in leveraging income, developing new income streams and value through commercial acumen and effective strategic partnership building
· A track record in championing and addressing under-representation in culture and a deep-rooted commitment to equality, diversity and inclusion
Desirable:
· Experience of increasing brand profile, developing brand awareness, and expanding audiences for a specialist product or service
· Understanding of the current political, economic, social and technological climate, including the context for culture and public funding and an active engagement with technological developments in creativity
· Excellent communication and interpersonal skills: able to engage confidently with different audiences and areas of the sector both publicly and on a 1:1 basis
· Excellent understanding of digital communications and infrastructure and how it can build reach and engagement, including using data to drive decision making
5. How to apply
If you are interested in working with us, please apply by completing the application form.
Sound and Music is an equal opportunities employer. We are committed to making recruitment and employment at Sound and Music inclusive and accessible. We particularly welcome applications from backgrounds that experience racism, and/or who are disabled or neurodiverse, to whom we will offer an interview if you meet the essential criteria for the role.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self-motivated to acquire new skills and knowledge relevant to the role.
Global Head of Campaigns and Advocacy (Animal Welfare)
Location: Hybrid flexible working in one of Compassion’s offices in either UK (Godalming), Paris, Brussels, Bologna. Please note as part of this role you will be expected to travel, including travel to the UK HQ.
Job Type: Full time
Contract Type: Permanent
Salary: £55,000 - £60,000 per annum* (depending on skills and experience)
Are you ready to lead the change in ending factory farming worldwide? Compassion in World Farming are seeking a visionary Global Head of Campaigns and Advocacy (Animal Welfare) to spearhead our transformative campaigns.
If you believe that our food system is broken and leads to cruel and unjust treatment of animals locked within cages, then help us drive impactful global campaigns, advocate for legislative change across EU, UK, and US, and collaborate with diverse stakeholders to improve the lives for farmed animals. If you bring proven senior-level expertise, strategic acumen, leadership skills and have a strong campaign background, to seize this opportunity to help transform the lives of billions of animals by delivering exciting and impactful campaigns that shape a world free from factory farming.
Join us in making a monumental impact.
About us
Compassion in World Farming is the leading global farm animal welfare organisation. We campaign to end factory farming worldwide and we are growing a movement of people concerned about how industrial agriculture mistreats animals, impacts people, and is destroying our planet.
About the role
The pivotal role of Global Head of Campaigns and Advocacy at Compassion in World Farming is dedicated help us achieve our mission of ending factory farming by spearheading transformative campaigns on a global scale. This role requires visionary leadership, strategic planning, and innovative thinking to orchestrate impactful public campaigns aligned with legislative advocacy efforts at EU level and globally. Responsible for managing a dedicated campaign team, this position involves collaborating closely with our Global Head of Campaigns (Animals and Environment) and diverse stakeholders, including NGOs, media, and business teams, to maximise campaign impact and elevate Compassion's public profile. The ideal candidate brings proven senior-level expertise in campaigning, a global perspective sensitive to diverse contexts and able to work across all our country offices at an international level, excellent communication and digital skills, and a background in either animal welfare, environmental and sustainability issues, or food and farming sectors. This role presents an exceptional opportunity to lead highly impactful campaigns together with our country offices, specifically focused on achieving animal welfare legislative changes throughout the EU, UK & US and to drive meaningful progress toward a world free from factory farming.
About you
We are seeking an exceptional candidate for the role of Global Head of Campaigns and Advocacy (Animal Welfare), at CIWF. You will be an accomplished strategist, with a track record of impactful campaigning, adept at crafting visionary initiatives to support key legislative changes that support animal welfare and drive us towards an end to factory farming. Your expertise will include navigating complex global landscapes, collaborating effectively with diverse stakeholders, and advocating for legislative change. With a background in either animal welfare, environmental issues, or food and farming sectors, you will be able to bring a wealth of experience, and a deep-seated commitment to driving improvements in animal welfare, as well as a commitment to transforming a broken food system. You’ll have exceptional leadership skills, be a strategic thinker, and have a fervent dedication to creating a world free from factory farming.
To succeed in this role as the Global Head of Campaigns and Advocacy (Animal Welfare), a multifaceted skill set is paramount. You will need proven expertise in senior-level campaigning, showcasing strategic acumen and the ability to drive transformative initiatives. Leadership proficiency is essential to guide and inspire a dedicated team effectively. Strategic vision aligned with organisational goals and robust advocacy skills are key to effect legislative changes and engaging diverse stakeholders. Exceptional communication, especially with a diverse international team, a nuanced global perspective, and industry knowledge in animal welfare or related fields are fundamental for navigating complex international landscapes. You will need to be innovative and have a collaborative approach, where you believe in an unwavering commitment to animal welfare and sustainability, supporting and driving impactful change on a global scale.
Applications
Closing date for applications: 26th April 2024
1st Stage Interview: Thursday 2nd May or Friday 3rd May
2nd Stage Interview: W/C 6th May
Please complete the online application form to upload your CV and a covering letter outlining how you meet the Person Specification detailed in the job description. Flexible working is available but must be able to commit to hybrid working, usually two days per week at in one of Compassion’s offices
Please note that we reserve the right to commence interviews on a rolling programme.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
*Please note that the remuneration quoted is for a UK based employee. This may be adjusted for other European countries as appropriate and in line with our country office benchmarking.
You may also have experience in the following: Advocate, Advocacy, Lobbying, Political Campaigning, Political Campaign, Global Strategy, Strategy Manager, Policy Manager, Policy Director, Head of Policy, Change Manager, Change Management, Nation Government Policy, Civil Service, Global, EMEA, Digital Campaigns, Campaign Management, Project Management, Programme Management, Digital Campaign Manager, Social Media, Animal Welfare, Charity, Charities, NFP, Not for Profit, Third Sector, etc
REF-212 853
Job Description
The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.
This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.
This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.
This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.
This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.
The post holder will:
- Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
- Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
- Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
- Undertake casework and provide expert advice for the team on all aspects of Advice
- Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
- Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
- Lead on insights work relating to retention, wellbeing and support
- Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
- Support elected officers to deliver on campaigning priorities
- Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
- Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
- Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.
Key Areas
- Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
- Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
- Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
- Develop succession plans and identify training and development opportunities within the team
- Be accountable for the quality of outputs of the team
- Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
- Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
- To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
- Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.
Strategic Development
- Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
- Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
- Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
- Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
- Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.
Monitoring and Evaluation
- Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
- Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
- Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
- Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
- Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
- Prepare materials to apply for any relevant quality mark accreditations for the service.
Budget and Financial Management
- Manage a budget relating to Advocacy and Policy including any restricted funds.
- Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
- Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
- Review and provide narrative for scrutiny at monthly management meetings with the Finance Team
Stakeholder management
- Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
- Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
- Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
- Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
- Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.
Personal Specification
Essential Experience
- Line management experience
- Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
- Experience of leading a multi-functional team
- Experience of mentoring coaching staff/elected officers
- Experience of developing operational policies and procedures
- Experience of budget management, project management, and operational management
- Experience of working with a range of stakeholders and partnership working or strategic networking
Essential Skills and Abilities
- Ability to work with and lead a high performing team
- Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
- Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
- IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
- Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
- Ability to write strategies and be able to effectively communicate vision and mission
- Ability to stay focused and efficient in the face on changing priorities
- Track record of successfully developing and implementing projects and operational change
- Able to draft policies and procures with an eye for detail and accuracy
Essential Knowledge
- Awareness of current issues within the higher education sector
- Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
- Knowledge of relevant health and safety legislation
- Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
- Knowledge of providing 121 support
Education/Training
- No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.
Personal Attributes and other requirements
- Able to travel within the Borough and Region.
- Able to work some evenings and weekends and stay overnight where necessary.
- Works well in a team with a flexible approach to work
- Be eligible for a DBS check if needed
- A commitment to the principles and practices of equality and diversity
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of GSU.
Desirable other requirements
- Visionary, creative, and innovative strategist
- A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
- Empowering, authentic leader with high levels of emotional intelligence
The client requests no contact from agencies or media sales.
About this role
Director of Policy and Advocacy is a senior leadership role within Sustain, working across a range of policy, project and campaign areas. We are seeking a strong leader, with management experience and a keen interest in promoting solutions to many of the biggest challenges currently facing us: climate change, restoration of nature, and achieving a healthy, fair, diverse and sustainable system for food and farming. Leadership includes senior oversight:
- On ‘policy’, of the priorities, coherence and cross-fertilisation between our various projects and campaigns and the priorities identified by our alliance members, expert working parties and project/campaign leads.
- On ‘advocacy’, of Sustain’s range of approaches to achieving change – e.g. campaigning, partnership working, standards-setting as well as soft influence, at national and local level.
The Sustain alliance – members and colleagues – represent a rich source of expertise and well-proven, viable solutions to many of the challenges that face us. These need to be supported and replicated at scale, with barriers to adoption removed. It is the job of the Sustain alliance to cultivate the movement, win the policies and other support for solutions, and accelerate the process of change.
As a Director, you will have a key role in supporting the development of new and fundable areas of work, as well as contributing to organisational strategy and decision-making for Sustain. You will also hold strong people leadership skills, as the role oversees key teams at Sustain with five direct reports, and will support the delivery of our organisational plan.
Tasks and responsibilities
The Director of Policy and Advocacy for Sustain will have a varied and stimulating workload, working closely with the Chief Executive and in collaboration with Sustain’s senior management, project and campaign leads, project partners, Sustain alliance members and associates, and strategic funders. The postholder will provide strategic leadership on a range of policy, campaign, influencing and communications matters relating to advocacy for healthy and sustainable food and farming. The work will include:
Policy, advocacy and campaign development
- Creating an advocacy strategy for Sustain, working with colleagues and members, and building productive relationships with key audiences and partners, including an annual programme of activities and events.
- Leading on publishing policy reports, evidence submissions, statements and press releases, and overseeing those generated by Sustain colleagues and/or wider alliance activities.
- Overseeing key policy, advocacy and campaign themes, to ensure these are pursued effectively and prioritised within advocacy and campaign work, with line-management responsibilities in relation to relevant campaign coordinators and their teams.
- Providing everyday advisory and/or skills-building support or other opportunities for colleagues to develop their policy, influencing and communications work.
Stakeholder relationships
- Ensuring that members of the Sustain alliance are engaged in policy and advocacy and benefiting from the opportunities provided by their alliance membership.
- Building trusted relationships with a range of alliance members, government departments, elected representatives, project and campaign partners, journalists, media outlets, funders and opinion formers; and cultivating opportunities to work together to achieve positive change, including potential partnership initiatives.
Leadership in organisation management
- Working with the core team to ensure that this work is adequately resourced, and budgets are managed effectively, understanding and contributing to how this fits within Sustain’s overall financial management, resource use and fundraising needs.
- Developing compelling and impactful activities, evidence-gathering, partnerships and funding bids and feeding into development of impact reporting and theories of change.
- Leading on one or more operational priorities, working with the senior team and other key members of the staff team to ensure that tasks happen in a timely and effective way.
- Maintaining excellent financial records, contact databases and mailing lists, in line with good governance, data protection and accountability.
- Ensuring that monitoring, evaluation and learning is undertaken in relation to the campaigns and advocacy work, to help shape the way these develop, and to ensure that this informs reporting to funders and Sustain’s Council of Trustees, organisational learning and development of future activities.
Oversight on public communications
- Overseeing public communications in service of advocacy goals, working with expert project and campaign coordinators at Sustain. This will include representing the Sustain alliance externally – for example, with journalists, in the media, at high-level political opportunities such as giving oral evidence to parliamentary enquiries, chairing or speaking at panel events, organising roundtables or conferences, pitching or reporting to funders, etc.
- Overseeing the work of Sustain’s colleagues who lead on communications, social media, digital and design and parliament/public affairs to enable effective delivery of the policy and advocacy strategy.
- Editorial oversight and senior sign-off for Sustain’s political, campaigning and public communications activity, ensuring consistency of tone and approach and cultivating helpful cross-fertilisation of ideas and joined-up policy responses across the range of Sustain activities. Also ensuring that communications and public affairs activities serve and respect the alliance’s strategy, agreed tone, opportunities to influence, political impartiality, legal boundaries and our charitable objectives.
The Head of Policy and Advocacy will also:
- Undertake other tasks and responsibilities that may arise from time to time.
This is a Hybrid Role however the succesful candidate will be based On Site for the duration of their probation period.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT).
- Permanent
- £45,000 pa
- 37.5 hours/ 5 days a week
- The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire
You’ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people’s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing.
We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7.
In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street.
ABOUT THE ROLE
The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT’s retail operation, and to empower and engage the retail team through positive and clear leadership.
This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail.
- Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation.
- Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions.
- To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion.
- Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department.
- Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters.
- Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments.
- Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful.
- Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties.
- Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities.
- Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings.
- Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department
Operational Responsibilities
- Lead, support and motivate the retail team, managing performance or conduct issues as required – this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s.
- Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events.
- Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance.
- Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each.
- Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases.
- Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce.
- Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner.
- Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring.
- Implement a structured approach to using data in the analysis of sales.
- Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping.
- Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames.
- Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets.
- Develop and control EHAAT’s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness.
- Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive.
- Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT’s policies and procedures.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
As Head of Insight, you will lead the development of the evidence and insight programme to inform our strategy and support our policy, public affairs and influencing work within the healthcare system. The outputs of the evidence and insight programme will directly inform our strategic and operational objectives to achieve better diagnosis, better care and better lives for everyone affected by Crohn’s and Colitis.
Our evidence and insight programme is helping us to understand more about the breadth of experiences of everyone living with Crohn’s or colitis across the UK including those in diverse communities. You will work with our Evidence and Insight Advisory Board and a range of agencies, partners, researchers, clinicians and stakeholders, including people with lived experience.
The programme includes developing a new dashboard, co-produced with people with lived experience, providing a visual representation of the impact that Crohn’s and Colitis has on people’s lives across health, education, employment and finances.
About you
You will have knowledge and awareness of the UK health environment and be experienced in using health data, research, evidence and insight to influence or communicate with stakeholders.
Although you will not be doing research yourself, you will be contracting agencies and researchers to commission pieces of work and gather data to support the charity in all its activities.
You will have experience of leading teams and managing programmes in the NHS, charity, wider health or research sectors.
What can you expect from us
Crohn’s & Colitis UK is a truly flexible employer. Getting the right person for the role is more important than where you live.
We value equality and want to make sure we get the best person for the job every time so want to hear from people of all backgrounds and with a range of experiences.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.
How to apply
Closing date: Monday 1st April 2024 at 9.00am
If you wish to apply for this role, please provide an up-to-date CV and Supporting Statement to the 'jobs' email listed within the Recruitment Pack.
Please note:
Only applicants sending in a CV complete with a Supporting Statement, giving examples of how you meet the criteria of the person specification, and what you feel you would bring to this role, will be considered in the recruitment process.
Applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We will not be accepting any contact from Recruitment Agencies or Media Sales.
Please provide a supporting statement giving evidence and examples of how you meet the criteria of the person specification, and what you feel you would bring to this role and along with your CV, please send it to the 'jobs' email detailed within the Recruitment Pack
The client requests no contact from agencies or media sales.
Salary: Please visit our website to see our Global Salary Scales for more information. This role will be paid at the rate for Grade F in these scales (salary for UK is shown but will vary if based in another country). We do not negotiate on starting salaries.
Location: Office based or remote working (or a combination of the two) from anywhere ADD has an office (Cambodia, Bangladesh, Uganda, Tanzania, Sudan or UK). Applicants must have a right to work in the country they wish to be based.
Reports to: Director of Funding, Communications and Transformative Partnerships (based in the UK)
Contract: Full-time, permanent (though we are open to considering applications from those who want to work on a part-time or job-share basis)
As an organisation that works with disability justice activists in Africa and Asia we are clear that lived experience of disability is hugely important to our mission. Priority for this role will be given to disabled people. We want to see you at your best and so please let us know if there are any adjustments at all that we can make to the recruitment process to ensure that it works for you. We are also committed to ensuring that we continue to review and make adjustments throughout your employment with ADD.
Job Purpose
ADD is looking for a Head of Transformative Partnerships and Influencing to lead on nurturing and expanding relationships with institutional funders and partners so that more resources and opportunities can flow to disability justice movements in Africa and Asia.
This is a new role that will lead both our institutional fundraising and influencing work. This role will be responsible for raising significant funds from a range of institutional funders. This role will also lead on the development of a new influencing strategy to inspire funders and organisations in the disability and development sector, to increase funding for disability justice and to fund organisations led by people with disabilities directly.
Finally, this role will also ensure excellent stewardship of our existing strategic investments and partnerships.
Person specification
This is an exciting opportunity for someone passionate about disability justice and disrupting traditional funding approaches. It would be a great opportunity for someone interested in transformation in the International Development sector with a commitment to shifting power and resources to organisations led by people with disabilities. We are looking for someone who can boldly challenge power asymmetries in the funding system and help build mutually beneficial partnerships with a wide range of people. The successful candidate will have strong influencing skills and be able to inspire people to understand the importance of disability justice and participatory grantmaking. You must also demonstrate a passion for ADD’s mission and a demonstrable commitment to the Social and Human Rights Models of Disability.
Specific things we would like you to have are:
- Extensive experience in relationship-based fundraising and building meaningful relationships with funders and partners
- Extensive experience of developing and delivering influencing and/or advocacy strategies
- Excellent influencing skills
- Excellent public speaking and networking skills
- A strong understanding of flexible funding and its benefits
- Strong strategic thinking skills and the ability to translate ideas into strategy
Please see the attached job description or visit our website to see full details of the role and what we are looking for.
The client requests no contact from agencies or media sales.
Key information
Closing date: 12pm, Thursday 4 April 2024
£65,000 per annum
Full-time, 35 hours per week
Permanent Contract
Based in London, SW1P
Interviews: First Round: 11 April 2024
Are you ready to make a meaningful impact? Do you have a passion for protecting the vulnerable and ensuring a safe environment for all? If so, we invite you to join our team as our Head of Safeguarding within the Diocese of Westminster.
What you’ll be doing
As our Head of Safeguarding, you’ll play a crucial role in leading and managing our Safeguarding Service. You’ll be at the forefront of promoting best practices, implementing policies, and ensuring accountability across the Diocese. Your work will involve supporting our staff, advising our committees, and collaborating with external partners to uphold the highest standards of safeguarding.
Additionally, you will also be responsible for;
- Providing expert advice and guidance to internal stakeholders, committees, and external partners on safeguarding matters.
- Managing and support staff within the Safeguarding Service, including recruitment, training, supervision, and performance management.
- Overseeing the coordination of safeguarding activities across the Diocese, including case management, risk assessment, and reporting.
- Collaborating with statutory authorities, agencies, and community organizations to promote effective safeguarding practices and partnership working.
- Monitoring and evaluating the effectiveness of safeguarding initiatives, identifying areas for improvement and implementing quality assurance measures.
- Ensuring compliance with data protection regulations and maintain accurate records of safeguarding incidents and interventions.
- Representing the Diocese at relevant forums, conferences, and events, advocating for best practice in safeguarding.
This means there’s lots to get involved in – and to be excited about.
What we’re looking for
We’re seeking individuals who are passionate, empathetic and committed to safeguarding from a social work, law enforcement or other relevant background. You don’t need to have all the answers, but you should have a willingness to learn and grow. Whether you come from a social work background, law enforcement, or another field, if you have a heart for protecting others, we want to hear from you.
The key personal specifications we are looking for in our successful candidate are;
- Compassionate and empathetic approach to working with vulnerable individuals.
- Strong communication and interpersonal skills, with the ability to build trust and rapport with diverse stakeholders.
- Ethical and principled, with a commitment to upholding the highest standards of safeguarding.
- Ability to work collaboratively as part of a team, while also demonstrating initiative and autonomy.
- Resilient and adaptable, able to navigate challenging situations with professionalism and composure.
- Commitment to ongoing learning and development in the field of safeguarding.
We welcome applications from those with a Catholic faith, those of other faiths, or none. What we require above all else is that you respect the values we share to help others and support decent and dignified work for all without prejudice.
Why Join Us?
Meaningful Work: Every day, you’ll have the opportunity to make a real difference in the lives of those we serve.
Supportive Environment: We value collaboration, empathy, and respect. You’ll be part of a supportive team where your ideas are heard and your contributions are valued.
Continuous Learning: We are committed to your professional development. You’ll have access to training, resources, and opportunities to grow in your role.
Positive Impact: By joining us, you’ll be contributing to a safer, healthier community where everyone can thrive.
Who are we?
We are the Roman Catholic Diocese of Westminster, a faith-based charity with offices close to Victoria Train and Underground Station and just a short walk from St James Park and Westminster Underground stations.
At the Diocese of Westminster, we believe in the power of community and the importance of safeguarding every member. We’re not only a charity we are home to the Archbishop of Westminster (Cardinal Vincent Nichols) & our beautiful Westminster Cathedral. We are one of the leading Catholic dioceses in the country, delivering our charitable mission through our network of 208 schools in which over 90,000 pupils attend daily, 212 parishes and several hundred social justice initiatives. We seek to positively impact the lives of all members of society.
Our core values are Competence, Reliability, Honesty, Perseverance & Love.
Our values are at the centre of everything we do and as such we are looking for a Head of Safeguarding who is able to clearly demonstrate and evidence them.
The client requests no contact from agencies or media sales.
The Epilepsy Research Institute serves as the central hub for the epilepsy research community. Our mission is to radically advance research into the causes, prevention and treatment of epilepsy and associated conditions. The Institute aims to strengthen the epilepsy research ecosystem by driving strategic investment and developing partnerships and collaborations between academia, the NHS, industry, funders, patient groups and people affected by epilepsy. Central to all we do is a culture of advocating and actioning the research priorities of people affected by epilepsy.
Underpinning our strategy are six themed research programmes, each with a task force group led by leading UK scientists and clinicians. These research themes are driving a programme to secure large-scale research investment which will feed into an overall roadmap for research into epilepsy.
The Institute is building an ecosystem that will attract the best researchers, foster an ambitious and inclusive culture of collaboration and enable research into epilepsy to flourish.
The Institute is seeking to employ a Head of Finance to lead the financial administration of the organisation through its next stage of development.
We are looking for an experienced Finance manager, as a qualified accountant who is ideally experienced in working with a charity or research environment. The post holder will be a self-starter that relishes a challenge, who is prepared to support and develop the Finance function of the Institute. They will need to be a hands-on Head of Finance who understands the mechanics of working within a small organisation, with competing and evolving priorities.
Closing date: 4pm Wednesday 3 April 2024
Interviews to be held: Thursday 2 May 2024
Please see attached the full job description and person specification.
The client requests no contact from agencies or media sales.