Head of policy and communications jobs

The Fundraising Officer will oversee the planning, coordination, and execution of all fundraising activities and events. This role involves developing and implementing strategies to maximise donations and enhance donor relationships, in line with the Central London Samaritans' fundraising strategy. Responsibilities include engaging with individual donors, businesses, and community partners to secure financial support.

KEY RESPONSIBILITIES

• Collaborate with the Head of Branch Operations and Branch Director: Identify specific programs and funding priorities and organise targeted fundraising campaigns and events.
• Plan and Coordinate Fundraising Events and Campaigns: Oversee the planning and coordination of fundraising campaigns, events, and initiatives.
• Track and Process Pledges: Monitor, track, and process pledges made at events, ensuring records are regularly updated.
• Manage Online Donations: Oversee online donation activities, maintaining up-to-date records and ensuring relevant departments and donors are informed.
• Identify Funding Opportunities: Seek local and national funding opportunities and contribute to the development of the organisation's fundraising strategy.
• Manage Fundraising Income: Maintain reports, track donations, handle donor correspondence, and evaluate the success of fundraising activities.
• Identify Partnership Opportunities: Look for partnership opportunities for joint fundraising campaigns to expand the donor base.
• Represent Central London Samaritans: Positively represent the organisation in all aspects of work, adhering to its values.
• Additional Duties: Perform any other duties assigned by your line manager that are appropriate to your role.

ATTRIBUTES

Candidates should demonstrate:

• · Fundraising Experience: A demonstrable track record of fundraising or related activities
• · Communication Skills: High standard of verbal and written communication skills.
• · Organisational Skills: Ability to multi-task, stay organised, and prioritise workload.
• · Independence and Teamwork: Ability to work independently and as part of a team.
• · Flexibility: Adaptable and flexible in working style, as this role will require evening and weekend work to attend events and meet deadlines.
• · Relationship Building: Ability to communicate and develop relationships with volunteers, members of the public, and organisations.

The summary of responsibilities is neither exclusive nor exhaustive and responsibilities may vary from time-to-time in the light of changing circumstances and in conjunction with the post holder.

Hours of work:

The basic hours are 21 hours per week spread over Three working days. Within these hours there may be need to work some evenings and weekend days, so flexibility is essential. The core responsibilities should be carried out during weekdays. The amount of out of hours work will be agreed on an ongoing basis.

Time off in lieu will be allowed in agreement with the Head of Branch Operations and in line with the staff handbook and the European Working Time Directive.

Limitations:

The post holder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director and the Chair of the branch’s Board of Trustees, who have discretion to delegate authority to the post holder and to withdraw it.

Equal Opportunities Policy:

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.

Are you passionate about bringing people together to create change? As Community Fundraiser at New Citizens’ Gateway, you will inspire local communities, faith groups and supporters to stand alongside refugees and people seeking asylum. Your work will directly fund vital services that offer safety, dignity and hope to people rebuilding their lives in the UK. From energising community-led events to growing individual giving, you will turn compassion into action and ensure our work can reach even more people in need. 

Benefits included: 

- Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)

- 6% employer pension contribution to help you plan for the future

- A friendly, inclusive and supportive team culture

- Meaningful work that makes a genuine difference to refugees and asylum seekers

- Regular supervision and ongoing support in a collaborative environment

- Flexible working approach, including occasional community and event-based work

This role is perfect for someone who believes in the power of community, thrives on connection, and wants their work to make a visible, lasting impact. Interview Date: 12/02/2026

Herts Mind Network, (HMN) is a rapidly growing charity providing an essential and diverse range of mental health support across Hertfordshire. We have 8 Wellbeing Centres across the County (including The Sadie Centre) and services include Crisis intervention, Complex needs and Community outreach, Peer and group support, Wellbeing and Counselling, Training and Education: for adults, young people and children in Hertfordshire. 

HR Support Assistant
Reference number: 328
Reports to: Head of HR
Working Hours: 37.5 hours per week (9:00 – 17:00 with 30 mins break)
Rate of Pay: £26,500 per annum
Working base: Watford Wellbeing Centre with ability to travel to locations in Hertfordshire as required
Contract: Permanent

About the role

This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal part in our small HR team As an HR Support Assistant, we would expect you to have a strong customer service focus with a remit of providing high quality and accurate effective HR and payroll administration service including recruitment, onboarding and employee lifecycle processes and procedures.  This role is part of first line HR support for a current headcount of 200 employees.

Key Responsibilities

HR Support

• To work closely with the team and deliver a high quality accurate and confidential administrative process from recruitment throughout the employee journey at Herts Mind Network.
• Undertake general HR tasks as required and appropriate to the role including responding promptly to internal/external e-mails and completing other general administrative duties accurately and efficiently as needed.
• Maintain accurate records of all employee job changes and ensure the timely preparation and issue of updated contracts, letters and other HR documentation.
• To work in compliance with employment law and best practice for HR processes including, contracts, starters and leavers, employment checks, DBS checks, Right to Work checks and pre-employment referencing.
• Support with note taking for internal HR meetings, with guidance from the HR team. 
• Arrange candidate interviews on request and follow up to ensure documentation and recruitment records are held according to our retention policy and GDPR standards.
• To administrate new starters, leavers and salary changes on our outsourced payroll bureau.
• To respond to Subject Access Requests in relation to employee SARs.
• Promoting communication about EAP, Cash plan and other benefits that may be available from time to time 
• To work with the HR team to maintain the quality standards system for all groups in line with National Mind Policy and ISO9001

HR Systems and Data

• Monitoring the Breathe HR System, ensuring employee profiles are up to date, including personal data, annual leave entitlement and job changes.
• Creating profiles for new employees on Breathe and ensuring the dashboard is up to date for all employees.
• Responding to queries regarding annual leave and absence, reporting and calculating allowances as required. 
• Maintain our online E-learning resource (iHasco) ensuring new starters are onboarded and leavers are offboarded promptly. Complete monthly reporting on mandatory training for each directorate.
• Maintain our Cash Plan and EAP system to ensure new starters are added and leavers are offboarded.
• Ensure that Breathe is up to date and to be able to produce accurate and timely reports that aid decision making within HMN.
• Administrating and prompting line managers to complete the probation process and escalate if there are any performance feedback to the Senior Co-ordinator.
• Complete probation communications to ensure the documents are completed and up to date on Breathe and communications to employee, payroll and cash plan provider is accurate, prompt and up to date. 
• Compile accurately information from HR systems and timesheets received each month for submission to payroll for processing.
• To collate and analyse employee data on a quarterly basis to produce accurate reports and visual tables for the Board.
• Update the HMN Organisational Chart and publish monthly intranet announcements on new starters and leavers. 

General Responsibilities 

• To promote HMN services, attending campaign and open days as required to raise mental health awareness. 
• At all times to carry out every aspect of your duties with due regard to HMN policies and procedures including the Equalities statement
• To maintain the utmost confidentiality at all times. 
• Undertake other duties as may be reasonably determined by the Senior Leadership Team.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Closing date for receipt of applications is 12 noon on Wednesday 18th February 2026. We will close the advert prior to this date if we receive sufficient applications.
Interviews to be held Monday 23rd February 2026.
N.B. Please quote reference number 328 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

* This role is predominantly remote but you will be asked to come to our Brighton office few times a year

Who we are

​We’ve been on the frontline of the world’s response to HIV and AIDS for over 25 years, working with marginalised people who are denied HIV prevention and treatment simply because of who they are and where they live.

​Set up in 1993 to work with community groups in the countries most affected by the global AIDS epidemic, we’ve continually adapted our approach, looking for innovative ways to break down the barriers that marginalise people living with, or at risk of acquiring, HIV. All with one goal in mind – a future free from AIDS for everyone, everywhere.

​Everything we do is rooted in our two key beliefs:

• That the lives of all human beings are of equal value.
• That everyone has the right to access the HIV information and services they need for a healthy life.

​Today, we work with communities in more than 40 countries, taking local, national and global action on HIV, health and human rights.

​As a global partnership that is open to everyone, we can only do what we do – and achieve what we want to achieve by working with partners from grassroots community groups to national governments. Our partners drive change where it matters, shaking up the status quo and making a noise on issues the world often chooses to ignore.

​Are you the Candidate we’re looking for?

​Frontline AIDS is recruiting a maternity cover for the Lead: Financial Accountant role. This is a crucial leadership role within the finance team at Frontline AIDS, which oversees all core accounting work. The roles remit includes preparing monthly management accounts, overseeing balance sheet reconciliation work and ensuring balance sheet integrity, managing the accounts payable team and working as the finance business partner for all strategic finance work. The role has three direct reports.

​How to apply

Find out more by downloading the full job description and person specification below. If you are excited by this opportunity and think it’s right for you, we’d love to hear from you so apply using the button at the top of this page and upload your CV along with a covering letter outlining why you are a great match for this role.

JDLead_Financial Accountant_Core Accounting JD Jan 2026.pdf - please note this link only works via Internet Explorer browser (not Chrome)

Closing Date is: 11 February 2026

Interview Date is: TBA

We have transitioned to a hybrid model of working.  We are currently working from home but you will also be required to spend time working alongside your team as appropriate. The successful applicant will need to hold the right to work in the UK.

Frontline AIDS is committed to diversity and inclusion in its hiring approach.  We welcome applications from Black people, and other people of colour, people with disabilities, people living with HIV and LGBTIQ+ and non-binary individuals.

​All offers of employment will be subject to satisfactory references and a criminal records check. Having a criminal conviction and/or any other information divulged on the DBS/PVG or country equivalent check would not necessarily prevent you from working for the charity, but any recruitment decision will be dependent on the nature of the position sought and the circumstances and background of the offence.

Protection of Children and Vulnerable Adults

Frontline AIDS operates a rigorous recruitment and selection process that reflects our commitment to child protection. The Protection of Children and Vulnerable Adults Policy can be downloaded here

Would you like to join a unique, high-impact, award-winning national charity transforming women's lives? 

Working Chance is the UK’s only employment charity exclusively supporting women with criminal convictions. We help women build confidence and self-worth, develop employability skills, and ultimately secure employment, education or training.

Every day we change women's lives, helping them to flourish and fulfil their potential. We work with employers across England and Wales, persuading them of the benefits of hiring people with convictions and we work with government to advocate for policy changes that will help women who experience the criminal justice system.

We’re entering an exciting period of growth and ambition, with a new three-year strategy in development. To help us reach more women and deepen our impact, we are expanding our fundraising team and diversifying our income streams. 

You can find out lots more about the role and the charity - including the job description and person specification - in the downloadable recruitment pack below. 

If you think this might be the opportunity you've been looking for, we'd love to hear from you! 

​How to apply

After reading the recruitment pack, please apply via CharityJob by submitting an up-to-date CV and a supporting statement of no more than two sides of A4 which should include how you meet the criteria in the person specification, and demonstrate why you would be a great fit for this role.

• Closing date: 9am, Monday 23 February 2026

• Interviews: Monday 9 March 2026   

About Woman’s Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

Background

The lack of recognition of domestic abuse as a mental health issue within the NHS leads to delayed and inadequate support for survivors. This gap in understanding and response often result in survivors only being able to access and receive appropriate care when their mental health deteriorates to the point of requiring secondary mental health services (Women’s Aid 2021).  Meta analysis suggests that CBT, one of the NHS’s most prescribed approaches for mental ill-health, is not the best approach for domestic abuse survivors as it does not recognise and take into account the external factors and dynamics of abuse, specifically power and control, the role of the perpetrator and the resulting trauma for the survivor.

In March 2025, WT published its first major report, ‘Living Without Hope’ which consolidates existing and increasing academic, government and sector research demonstrating the significant impact of domestic abuse on women’s mental health. Outlining the current agency responses at national, regional and local levels and the gaps in provision; the report also makes recommendations for change and improvement across the VAWG and health sectors.

Building on the research highlighted in our ‘Living Without Hope’ report, WT has secured funding to work with key stakeholders in the Royal Borough of Kensington and Chelsea to examine the links between domestic abuse and mental health, the specific experiences of Arab and Moroccan women and their access to safe, appropriate services that meet their needs.

About the Role

We are seeking an experienced arts-based therapeutic facilitator to deliver creative workshops for mothers who have experienced domestic abuse and their children aged 5-12.

The workshops use creative and expressive activities to support emotional regulation, strengthen mother-child relationships, and aid recovery from trauma. Sessions are delivered in a group setting and designed to be flexible, inclusive, and responsive to participants’ needs.

This is a sessional role, ideal for practitioners seeking flexible work alongside other clinical, therapeutic, or creative practice.

Contract & hours: Variable hours, up to 37 workshops per year. Sessional/fixed-term contract (subject to funding).

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

SV 2has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We're looking for a highly motivated ISVA (Independent Sexual Violence Advisor) to work across Derbyshire. The role will support people aged 18 and over who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.

You might be the right person for the role if you have:

· At least one year’s experience in managing complex client cases

· Experience of building relationships with partner services and other professionals

· Knowledge of issues affecting victims of sexual violence and abuse

· Experience in delivering services in a confidential environment

· Driving licence and access to a car with business insurance

· Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children

We're keen to hear from you if you are looking for a new challenge.

In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least half of your working week.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on 22nd February. If application is successful, interviews will be held W/C 2nd March

Job Types: Part-time, Permanent

Part-time hours: 30 per week

Salary: Unqualified Salary is £20,283 (0.8 FTE) Increasing to £22,783 (0.8 FTE )per annum once qualified 27 days, plus bank holidays, leave per annum, pro rata 

Benefits:

Additional leave

Company pension

Flexitime

On-site parking

Sick pay

Schedule:

Day shift

Flexitime

Tuesday - Friday

No weekends

Work Location; In person, Derbyshire 

Experience: casework , min one year preferred

Application deadline: Midnight 22nd February 2026

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row!

The HR Officer will provide expert support and advice to operational management in all areas of HR whilst consistently demonstrating HR best practice. The HR Officer will be the initial point of contact for all operational HR related matters. 

Occasional travel to team meetings across the region.

Interviews will take place via Microsoft teams.

About the role 

Your main duties will include: 

• Providing first level advice and guidance on HR Policies and procedures, employment law and employee relations issues with the guidance of the HR Services Manager as required
• Advising and supporting Business Support Managers with disciplinary, grievance, absence management, and performance improvement cases.
• Ensure the provision of appropriate, timely and accurate management information to support strategy development, management decision making and improve the effectiveness of HR Services as and when required.
• Review sickness absence and undertake relevant interventions, including referrals to Occupational Health and advice to Managers on phased return.

About you

The successful applicant will have: 

• Qualified or working towards CIPD
• Experienced in developing metrics and reports with data analysis ability
• Excellent working knowledge of Excel, Word and Outlook
• Experienced in supporting managers with ER cases

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Business Manager

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Bridgemead, Bath.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
• Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
• Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
• Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
• Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
• Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
• Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
• Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
• Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
• Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

The Role

To provide health and safety monitoring support to the housing team. This will include maintaining and updating local and central health and safety records and carrying out local health and safety inspections and checks using CIHA’s standard recording processes. Ensure tenants understand their health and safety obligations and support housing officers to take enforcement action as necessary.

Our Organisation

Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

Mslexia, the UK’s best-loved writing magazine for women, is seeking a Chief Executive Officer to lead the organisation into an exciting new phase of growth and impact.

Founded in 1999, Mslexia is a national publishing and outreach charity dedicated to addressing gender inequality in literature. We support over 50,000 women writers through our magazine, books, competitions, courses, events and online community. Financially independent for more than 20 years, we now want to build on our success, strengthen our sustainability and extend our reach.

This is a rare opportunity to shape the future of a respected, values-driven organisation with a strong brand, loyal audience and passionate team.

About the role

As CEO, you will provide strategic, operational and inspirational leadership for Mslexia, working closely with the Board of Trustees and leading a team of talented staff.

You will be responsible for:

• Setting and delivering organisational strategy with the Board.
• Leading and supporting the staff team, fostering a positive, inclusive and high-performing culture.
• Overseeing financial management, budgeting and long-term sustainability.
• Developing and diversifying income streams, including commercial activity, partnerships and fundraising.
• Acting as the public face of Mslexia, championing its mission locally, regionally and nationally.
• Strengthening governance, systems, policies and risk management.
• Building partnerships and promoting the Mslexia brand and influence.

We are looking for an inspiring, values-driven leader with the vision, credibility and skills to lead a purpose-led organisation.

You will bring:

• Senior leadership experience in the charity, public, commercial or related sector.
• Strong financial literacy and experience managing multiple income streams.
• A track record of leading and motivating teams.
• Experience working with a Board or similar governance structure.
• Strategic thinking skills, with the ability to turn vision into action.
• Excellent communication, influencing and relationship-building skills.
• A strong commitment to equality, diversity and inclusion.

Desirable:

• Experience in the arts, culture or creative industries.
• Experience of hybrid earned / grant-funded income models.
• Events or publishing-related experience.

Why join Mslexia?

• Lead a nationally respected charity with a clear social mission.
• Work with a skilled, passionate and supportive team.
• Shape the future of women’s writing and gender equality in literature.
• Flexible working and family-friendly policies.
• 25 days annual leave plus bank holidays.
• City-centre Newcastle location.

How to apply

Mslexia is working with Jobs with Purpose to recruit to this role. You can access a detailed candidate pack below, including a job description and person specification.

To apply, please forward a detailed CV and a supporting statement (maximum three sides) explaining how you meet the requirements of the person specification and any other information relevant to the role to David Robinson at Jobs with Purpose.

For a confidential discussion about the role, email David with your availability and brief details regarding your experience and interest in the position.

Closing date: Monday 9 February 2026, 12 noon
Interviews: Week commencing 16 February 2026

Mslexia is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Young People Support Worker

We are seeking a Young People Support Worker to join a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for.

Location: Durham

Salary: £24,136

Closing Date: 01 March, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence. 

As a Young People Support Worker at our service in Durham, you’ll empower residents in supported accommodation to develop key life skills, strengthen resilience, and move forward with confidence in education, training, employment, and wellbeing. Using an assets‑based, psychologically informed approach, you’ll create SMART support plans, complete risk and needs assessments, and ensure every young person receives personalised, meaningful support. 

As part of the team, you’ll respond to incidents, safeguard vulnerable clients and help new residents settle into the service. Working proactively with colleagues and external agencies, you’ll use clear communication, strong boundaries and steady problem‑solving to maintain safety and wellbeing throughout the night.

Please note that access to transport is essential due to location of the projects and lack of public transport links.

 In this role, you will:

• Provide safe, supportive accommodation and champion the wellbeing of every client.

• Deliver personalised support plans that empower individuals to achieve independence.

• Build positive, respectful relationships with colleagues, partners and the people we support.

• Encourage participation in education, training, employment, and volunteering opportunities.

• Contribute to a positive team culture and maintain a safe, welcoming environment.

• Commit to continuous learning and uphold Depaul’s values of respect, inclusion, and action.

About You

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7%

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Data and Insights Analyst

Responsible to: Head of Policy, Research and Consultancy
Team: Policy, Research and Consultancy (PR&C)
Hours of work: 21 hours a week with occasional weekend and evening work
Place of work: Home-based (within specified geographical area) 

Benefits 

• Salary – £30,000 per annum; FTE £18,000 pro rata
• 21 hours per week 
• Home-based (with occasional UK travel) 
• Working from home allowance at the standard HMRC rate as detailed on the government website.
• 26 days annual leave plus all Bank Holidays (pro rata)
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme 

About Re-engage 

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. 

Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.

Role purpose 

In this new role, you will play a pivotal role in strengthening the Policy, Research and Consultancy team’s evidence base and enhance our capacity to generate meaningful insights. As a core member of the PR&C team, you will lead on the collection, analysis, interpretation, and communication of data that informs policy development, supports research outputs, measures impact and underpins consultancy projects. 

Working closely with the Head of the PR&C and the team leads, you will ensure high-quality data and analytical thinking drive decision making across the team, contributing to the overall growth plan. You will bring curiosity, adaptability, and a growth mindset, continuously improving analytical approaches, developing new methods, while staying informed on trends related to older people, loneliness, and social isolation. 

Key responsibilities

• Data analysis and insight
• Collect, clean, validate, and analyse datasets using both traditional analytical methods and AI-enabled tools to support policy, research, impact, and consultancy activities. 
• Develop clear, compelling insights, leveraging machine learning techniques and predictive analytics, to strengthen the organisation’s evidence base and inform decision-making. 
• Produce high-quality written reports, dashboards, visualisations, and insight summaries, using BI platforms and automation to communicate findings in accessible and engaging ways. 
• Contribute to the development of question design and data collection approaches as part of our monitoring, evaluation and learning (MEL) framework. 
• Collect, analyse, and interpret data to support fundraising reporting and bid-writing requirements.
• Identify trends, patterns, anomalies, and opportunities for deeper analysis to enhance cross-departmental understanding. 

Policy and Research Support

• Provide analytical inputs for policy development, incorporating AI-supported modelling and forecasting where appropriate.
• Support research projects by developing analytical frameworks, conducting statistical, machine-learning analysis, and ensuring data is used effectively within wider research processes.
• Supply high-quality data inputs, visualisations, and analytical commentary for publications, briefings, and presentations.
• Support the administration of impact and research volunteers, delivering inductions, allocating tasks, communication and providing ongoing support. 

Impact and Consultancy Support

• Provide analytical support for impact reporting by analysing outcomes data, applying multi-method evaluation techniques, and producing insight-driven summaries. 
• Contribute to consultancy projects by delivering data driven insights, system mapping, and analytical expertise. Using BI and AI-tools to process and analyse big data sets, producing accessible reports for consultants to share with commissioners and relevant stakeholders. 
• Support the development of analytical tools, templates and automated workflows that enhance the efficiency, consistency, and quality of consultancy work. 
• Support the Research and Impact lead to design, build and analyse the Re-engage annual survey, providing high quality insights.

Collaboration and Continuous improvement

• Support the PR&C team with general administration, including handling the impact mailbox, data entry, and postal mailings. 
• Work closely with colleagues across the charity to strengthen data analysis and develop appropriate tools that support effective data use and deliver high-quality and timely support. 
• Continuously improve analytical processes, data workflows, and visualisation methods by integrating scalable data practices, to enhance efficiency and data quality. 
• Actively seek opportunities to innovate, experiment with emerging AI technologies, and enhance the value of data and insight within the organisation. 
• Develop and maintain AI fluency or be willing to undertake training to become AI-fluent, ensuring the organisation remains at the forefront of analytical practice. 
• Show a clear commitment to Re-engage's values, culture, and mission to end social isolation and loneliness in older people. 
• Take time to familiarise yourself with and follow all Re-engage policies and procedures. 
• You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required.

Skills and Experience 

Essential 

• Strong experience in data analysis, ideally within policy, research, consultancy, or related fields, with an interest in applying AI-enabled analytical techniques. 
• Proficiency in analytical tools such as Excel, Power BI or similar, with the ability to incorporate AI-assisted features for forecasting and insight generation. 
• Ability to translate complex data into clear, actionable insights. 
• Experience with data cleaning, validation and management.
• Strong communication skills, with the ability to present findings, supported by visualisations or summaries, to both technical and non-technical audiences.
• Self-motivated, organised, and methodical approach to work with excellent time management and ability to work independently and deliver against KPI’s.
• Ability to build positive, collaborative relationships with colleagues across the organisation and work constructively with others.
• Strong attention to detail and an understanding of the importance of brand and commitment to the brand guidelines.
• Excellent organisational skills, with the ability to manage multiple projects simultaneously. 
• A collaborative growth mindset and willingness to work closely with colleagues across departments. 
• Strong experience of systems mapping and workshop facilitation, with openness to using AI tools to support stakeholder mapping and scenario modelling. 
• Experience working with large data sets or administrative data.
• Understanding of, or interest in learning about, loneliness, social isolation and issues that affect isolated and lonely older people.
• A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems. 

Desirable                     

• Proven experience (3+years) in impact measurement, evaluation frameworks, or outcomes-based reporting, with the ability to integrate AI-supported analysis where appropriate. 
• Knowledge of social research methods and statistical techniques.
• Familiarity with data governance, ethics, and responsible data use, including awareness of emerging considerations related to AI.
• AI fluent or willingness to become AI fluent, with a commitment to applying AI responsibly. 
• A degree in a relevant field. 
• Experience of working in a charity and/or with grant funded projects.

About us

We’re committed to growing a team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our social programme includes multiple interest groups: music, books, gardening etc. as well as monthly coffee and chat sessions, coffee roulette, and other activities. All staff join a regional staff group, to facilitate staff consultation and face to face contact, depending on where you live. Everyone is encouraged to get involved in working groups, and task and finish groups, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.

The closing date is midnight on 15 February 2026, and interviews will be 5th and 6th March 2026

REF-226 248

Reporting to: Area Manager

Hours: 30 hours per week (4 days) which may include Saturdays

Locations: Biggleswade, Hatfield, Hemel Hempstead, Hertford, Hitchin, Letchworth Garden City, Stevenage and Welwyn Garden City

Other Requirements: The jobholder must be mobile and have a car.  All travelling expenses will be reimbursed.

Key Responsibilities:

• To assist and cover for the Area Manager during periods of annual leave or absence
• To provide cover in Willow retail shops, managing Assistant Manager(s) and Volunteers, including the recruitment and retention of a motivated team of volunteers.
• To ensure income and profit maximisation through maximising donations, preparation of items for sale, sales and disposals of un-saleable items to trade merchants
• Achieve sales and profit targets in order that we are able to increase the number of Special Days for seriously ill young adults
• To achieve the optimum price for all donated stock.
• To maximise sign-ups for Retail Gift Aid and ensuring full records are maintained for donations under this scheme.
• To control shop expenditure in line with budget, applying Willow policies for purchasing at all times.
• To manage customer and donor engagement ensuring the best possible relationship with Willow.
• To manage the physical appearance of the shop maintaining high standards of shop merchandising and visual layout, controlling stock density and rotation systems, ensuring that it is inviting to customers and safe for customers, staff and volunteers at all times.
• To contribute to the development of retail through innovation, ideas and creativity, feeding back all team ideas to the Area Manager and Head of Retail.
• To demonstrate understanding of Willow’s purpose and activities striving to improve brand awareness and communicate key messages in order to raise the charity’s profile.
• To complete all shop administration including cash handling and banking functions accurately and to deadline, ensuring company policies and procedures are adhered to.
• To plan and organise daily workload for team, encouraging effective communication, setting objectives and fostering a positive team spirit.
• To ensure that trading standard regulations are adhered to at all times.

Generic responsibilities:

• To ensure all duties are carried out in a manner which promotes Willow’s equality and diversity policies
• To promote a health and safety culture within the workplace, observing all health and safety rules and procedures and all attend training courses as required
• To ensure that essential information of a sensitive or personal nature is not disclosed to or discussed with inappropriate persons
• To ensure all information is maintained in accordance with the Data Protection Act
• To manage personal resources and own professional development
• To undertake other duties, commensurate with the post, as required

 Travel requirements:

• To attend Shop Managers’ meetings and training sessions as required.

Unsocial hours requirement

• To work on Saturdays (and by prior agreement Sundays) as required within normal rota’d duties.

Person Specification

 Knowledge

• An appreciation of the value of things
• Understanding of stock management
• Ability to use word and email
• Ability to plan and organise own and teams work load
• An affinity with Willow’s objectives and activities

 Skills and abilities

• Accurate, Conscientious and self-motivated
• Ability to work on own and use initiative and make decision
• Good communication skills at all levels
• An artistic streak, eg flair for display

 Experience & qualifications

• GCSE Maths and English or equivalent literacy and numeracy skills
• Experience of managing a team in a retail or charity sector
• Experience of working within the voluntary sector
• Understanding of health and safety and trading standards