Head of procurement jobs

We are looking for an enthusiastic and highly organised Operations Supervisor to help us deliver exceptional experiences and ensure the Centre runs smoothly, professionally, and to the highest standards.

Job title: Heritage Centre Operations Supervisor
Salary: Circa £26K per annum (negotiable dependent on experience)
Hours: 37 hours per week between Monday to Sunday, 9am to 5pm – Must be available weekends and occasional evening events as required
Location: Land of Oak and Iron Heritage Centre, Winlaton Mill, Gateshead

About the Role

As Operations Supervisor, you will support the Commercial Property Manager in the daily running of the Centre, overseeing operations, customer experience, team leadership, compliance, and financial controls. Your role will be central to maintaining a welcoming, efficient, and engaging environment for all visitors and staff.

Key Responsibilities

• Oversee daily operations including the café, retail, room hire, events, and facilities.
• Ensure a consistently excellent visitor experience, including managing café and retail promotions.
• Maintain and manage stock, supplier relationships, and procurement procedures.
• Lead on health and safety, cleanliness, and building presentation.
• Manage till systems and be responsible for Centre opening and closing procedures.
• Monitor staffing and catering budgets.
• Ensure accurate cash handling and financial records.

What We’re Looking For

We’re seeking someone with:

• Strong organisational and operational management skills.
• Experience in a customer-facing or hospitality environment, managing till functions, stock control and menu updates.
• Excellent people leadership and communication abilities.
• A proactive, hands-on approach with great attention to detail.
• Experience of managing rotas, staffing schedules, and supervising day-to-day operations.
• Understanding of health and safety, food hygiene, in a public-facing setting.

About Us

Here at Groundwork North East & Cumbria we are passionate about creating a future where every neighbourhood is thriving, every community is strong and able to shape its own destiny and no-one is held back by their background or circumstances.

We help people to carry out hundreds of diverse, locally-led projects each year. Projects that tackle climate change and help people out of fuel poverty. That bring out the best in young people by helping them to improve their local area. Projects that build stronger communities by improving green space or get people back into work and create green jobs. Projects that change people’s lives now but also make our communities across our region more resilient for the future.

Why Join us?

• Be part of a supportive, friendly team that truly cares about customers and each other
• Work in a popular café that is loved by the community
• Contribute to a meaningful cause by supporting the Groundwork Northeast and Cumbria Charity
• Gain valuable experience and access opportunities for development and meaningful impact.

Closing Date: Monday June 30, 2025
Please note: We reserve the right to close this advert at any time.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

You will lead all aspects of charity financial and resource management for two separate but closely connected charities, the Army Cadet Charitable Trust UK (ACCT UK) and the Combined Cadet Force Association (CCFA), which are supported by a single head office team. We are looking for someone to bring enthusiasm, personal credibility, discretion and sensitivity. You will be ultimately responsible for Finance and Resource Management within the charities.
You will work directly with the trustees of both charities and the wider Senior Leadership Team (SLT) which comprises of the Director of Development, the Deputy Chief Executive (DCE) (Director of HR and Programmes), and the Chief Executive. You will have primary responsibility for ensuring that the charities meet their statutory obligations, that financial functions are well ordered and support the work of the charities.
Managing and leading a small and diverse team through high pressure periods including month end, year-end and annual budgeting, you require high emotional intelligence and excellent communication skills. You will work closely with staff at all levels, often having to mentor the charities’ managers to help them plan and manage their own budgets.
Your financial responsibilities are substantial as you will have overall control and responsibility for all financial matters. You will be thinking both strategically and seeing the big picture, whilst also analysing figures in detail to ensure that the financial management of both charities are sound. In periods of change and growth, it is critical that you are effective in coordinating corporate finance (funding sources, non-profit capital structuring and investment decisions) and managing charity policies regarding capital requirements to deliver against each charity’s objects and plans, taxation, equity and investments as appropriate.

The Programme Operations Manger is a new position at the Hebridean Whale and Dolphin Trust. We are looking for someone who can lead and coordinate expert teams across two different work programmes, our Hebridean Whale Centre and whale research boat, Silurian. 

If you are looking for an exciting challenge, based on a beautiful island, with a fantastic team then we would love to hear from you. You do not need maritime experience to succeed in this role.

We are seeking an organised, responsible, and self-motivated person to head our Hebridean Whale Centre operations and lead our boat team.

We are looking for someone with a passion for our seas and wildlife and significant experience in people and project management.

Our ideal candidate will have excellent communication, coordination, and time management skills and be experienced in leading diverse teams.

Based in Tobermory the role includes responsibility for managing the charity’s retail operation and taking the lead on fundraising for the Centre and boat activities. Therefore, proven successful experience of charitable fundraising and knowledge of gift shop/charity retail activities would be an advantage.

The ability to ensure the effective co-ordination and delivery of the charity’s boat and centre operations, on time and within budget, as well as being able to work effectively with the wider team of staff, trustees, volunteers, and external contractors is central to all tasks.

A genuine interest in cetaceans and marine conservation is essential and an understanding of the workings of the third sector would be an advantage.

This is a varied role which differs from season to season and day to day. One day you might be debriefing with our expedition crew aboard our research vessel, the next developing new retail partnerships and promoting the Hebridean Whale Centre.

The role is based in Tobermory on the Isle of Mull which is also where the charity's office, Centre and boat mooring are located. The Programme Operations Manager will work from the office in Tobermory and remotely from home as required to deliver the objectives of the role.

You need to have the right to work in the UK to apply for this role. As a small charity HWDT are unable to sponsor visa applications for international workers at this time.

Hub Manager, Devon & Cornwall

Reporting to: Head of Operations

Salary: £28,500 - £30,000, depending on experience

Hours: 37.5 hours per week (Monday to Friday, rota’d evening shifts and occasional weekends)

Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution

Location: Based at our Sisna Park Hub, Plymouth PL6, + ad hoc support to our Bristol Hubs (Little Ann Street BS2/Vale Lane Hub, BS3)

Manage: Directly: Lead Supervisor, Supervisors, Community Food Produce Coordinator, (fixed term role), Volunteer Team (incl. Corporate Volunteers, Drivers, Drivers Mate), agency staff

About FareShare South West

FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.

FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others.

Purpose of the Role

The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.

Key Responsibilities

1. Operational Management

• Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard.
• Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations.
• Use FareShare UK (FSUK)’s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams.
• Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly.
• Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication.
• Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams.
• Coordinate and manage external contractors for maintenance and repairs.
• Provide procurement support to secure value for money on consumables and equipment.
• With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs.
• Ensure adequate stock of operational supplies and equipment to support daily operations.
• Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls.
• Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency.
• Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant.
• Contribute to delivery of the Operations Strategy, including key developments for FSSW.
• Carry out other duties as required to support the successful running of the hub.

2. Team Management

• Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment.
• Manage, supervise, and develop Line Reports, including performance management, appraisals, and training.
• Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner.
• Work with temporary staffing agencies to arrange short term hire drivers, when necessary.
• Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days.
• Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions.
• Foster a positive and productive team culture in line with FareShare South West values.

3. FareChance Employability Programme

• Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team.
• Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams.
• Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
• Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
• Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
• Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress.

4. Health & Safety (H&S) and Compliance

• Take lead responsibility for the health, safety and security of the hub, and the safety and wellbeing of all staff, volunteer and visitors
• Champion a culture of safety and compliance, setting a strong example and ensuring robust H&S protocols are always followed.
• Effectively manage and resolve incidents in line with emergency procedures, including product recalls and escalation protocols.
• Keep accurate, up-to-date records of all H&S activity, including staff and volunteer training, audits, corrective actions and incident reports.
• Support the development, communication and enforcement of H&S and compliance-related policies, procedures, and risk assessments.
• Ensure that all legal and FareShare South West requirements related to food safety and H&S are understood and adhered to on site.
• Operate in accordance with the FareShare HACCP Food Safety Manual and local environmental health regulations.
• Ensure the site is always audit-ready and support internal and external audits as required.
• Ensure facilities and equipment are used safely, regularly maintained, and reported if defective.

5. Quality Assurance and Continuous Improvement

• Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice.
• Manage and enhance compliance of the hub premises in line with FareShare’s minimum operating standards and expectations for operational efficiency.
• Work with others to identify and implement improvements to systems, processes and workflows.
• Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered.
• Collaborate cross-functionally with other teams to support service development and innovation.

Person Specification

It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.

Essential

• Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs.
• Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity.
• Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes.
• Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management.
• Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure.
• Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar).
• Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication.
• Able to demonstrate good judgement and decision-making, including escalating issues appropriately.
• Physically able to carry out the role, including manual handling and operating in warehouse conditions.
• Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents).
• Full UK driving licence.
• Forklift truck operator’s qualification (or willing to train as an essential part of the role).

Desirable

• Formal training or certification in health & safety, manual handling, or food hygiene.
• Experience of working in a charitable, volunteer-led, or community-based organisation.
• Experience of route planning and/or vehicle logistics coordination.
• Experience of working within a regulated or audited environment
• Experience contributing to or delivering change initiatives.

Attributes & Values

• Committed to FareShare South West’s work to fight hunger and tackle food waste.
• Strong team player who supports collaboration and mutual accountability.
• Organised and methodical, with strong attention to detail.
• Reliable, consistent, and takes pride in maintaining high standards.
• Acts with integrity and openness; willing to learn from feedback and take responsibility.
• Enjoys being hands-on and actively involved in operational delivery.

Behaviours

• Leads by example and motivates others through positive, proactive behaviour.
• Calm and solutions-focused in challenging situations.
• Values and supports diversity and inclusion across the team.
• Communicates with respect and clarity, adapting style to suit audience.
• Champions a safety-first culture while enabling productivity.
• Embraces change and drives continuous improvement.
• Confident working within clear procedures and standards.

Additional Information

• Role may involve some manual handling; training will be provided.
• Enhanced DBS check required.

Salary: £38,000 - £40,000 per year

Contract type: Permanent

Location: UK (minimum 2 days a week in our London office)

Work pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting to: Head of Finance and Operations

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 07 July 2025.

Your covering letter should outline:

• Your motivations for applying to Mission 44
• How this role fits into your career plans 
• Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.

About the Role

In this new role, you will contribute to enhancing the finance function within a growing and dynamic international charitable foundation. The role will enable you to work and continue your professional development across many aspects of the finance function. 

You will play an important part in our finance team’s further growth and professionalisation as Mission 44 extends its reach as a charity working in multiple countries. You will have the opportunity to gain further hands-on experience in driving our day-to-day finance processes, while also leading key projects to enhance our systems and put in place effective financial management of our new US entity. 

This role forms part of our Operations Team, currently comprising our Chief Operating Officer, our Head of Finance and Operations (HoFO), our Chief of Staff, our People and Culture Manager and our Operations Officer. A key part of your role will be acting as finance business partner to our other teams - impact, fundraising and communications - and demonstrating a customer service mindset in helping them achieve their objectives.

We’re looking for a finance professional, newly-qualified or working towards a chartered accountant qualification, wanting to develop their skills and career in a comprehensive finance role and contribute to our mission of helping young people thrive.

Roles and Responsibilities

Accounting (40%)

• Oversee day-to-day transactions, including accounts payable and receivable, for both the UK charity and the newly created US charity
• Ensure that accurate and comprehensive records of accounting evidence for all transactions are maintained
• Monitor cashflow
• Support the HoFO in the month-end process
• Oversee and control monthly payroll with external payroll provider
• Oversee and control VAT returns with external accountants
• Check monthly Balance Sheet reconciliations
• Develop the purchase order system

Financial Planning & Analysis (35%)

• Support the HoFO in the preparation of the monthly management accounts
• Control all accounts payable in dialogue with budget holders
• Finance business partnering with budget holders and the Senior Leadership Team
• Control and account for the use of restricted funds, in alignment with donor requirements and with the Impact team
• Collaborate with the fundraising team to support forecasting and income tracking

Statutory accounts and audit (10%)

• Support the HoFO in the year-end processes
• Support the HoFO in the preparation of statutory accounts, supervising outsourced accountants
• Support audit requests
• Ensure compliance with relevant financial regulations and standards, including charity-specific requirements

Operations (15%)

• Responsible for the financial management of grant payments, in coordination with Grant Managers and Grant Budget Holders
• Drive good practice in procurement and manage the relationship with suppliers
• Support the wider Ops team in ad hoc projects and activities

Skills and experience

Essential

• Newly qualified or part qualified, working towards a chartered accountant qualification (ACA, ACCA, CIMA)
• Able to be hands-on in a small finance team
• Able to drive relationships with outsourced accountants
• Fluent in using spreadsheets for financial information
• Excellent communication skills and the ability to clearly explain complex financial data and concepts to non-finance staff and stakeholders to support decision-making
• Strong critical thinker with keen attention to detail
• Experience of project management and knowledge of project management principles
• Minimum of 3 years of experience in finance or accounting roles, preferably within the non-profit sector
• A passion for and deep understanding of Mission 44’s values

Desirable

• Experience working with Xero
• Experience in a grant-giving organisation
• Experience of working in an international organisation
• Experience of working in a start-up or rapid-growth organisation
• Knowledge of Charity Statement Of Recommended Practice (SORP)

Personal Qualities 

• Passionate about supporting and empowering young people to thrive and succeed
• Highly collaborative, adept at building and maintaining relationships with a wide range of stakeholders
• Customer service mindset, committed to consistency and quality of delivery for colleagues, and embracing feedback
• Committed to inclusion, promoting and embracing diverse perspectives
• Self-starting and flexible, able to adapt to rapidly changing priorities
• High accuracy and attention to detail
• Able to manage the day-to-day while also driving forward longer-term projects and priorities 
• Resilient and adaptable in the face of ambiguity, remaining focused, resourceful, and effective when navigating complex or uncertain situations
• Strong and evidenced commitment to learning, continuous professional development and improvement

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and access to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

Location: Hybrid (2 days in our Camden Head Office)

Salary: £46,156 - £48,808

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Maternity Cover for 10 Months)

Closing Date: 29th June 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Bid Manager at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.

This is an important time for Solace and we are seeking consummate professionals to help with an immediate need to secure funding for our existing services and to achieve sustainable growth and partnership working in support of our work to end violence against woman and girls.

Most importantly, the team aims to develop new responses to the changing ways in which women experience violence against them. The team is seeking to generate £2m+ net new income in the year ahead.

About the Role

In this role you will research and develop new business opportunities in line with our funding priorities and manage a portfolio of statutory and grant opportunities and funders. This will involve working with senior managers for bids on their services and conducting both internal and sector research into VAWG, health and social care, advocacy and advice. You will be required to proof read and edit the wider team’s bids, record submissions on the CRM system, and prepare reports for the senior leadership team and funders.

About You

Our ideal candidate will have measurable income generation experience in a bidding environment or writing proposals/funding applications, strong communication, written and oral skills, with experience of proof-reading, and the ability to manage multiple projects, always maintaining an excellent standard of work.

You will be dynamic and driven, able to work confidently both independently and as part of a team. You will have excellent attention to detail, be a team player who thrives under pressure and can work flexibly to deadlines. You will be numerate and confident working on project and service budgets.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. 

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

1 x Part time, 26 hours per week

Fixed Term contract until Dec 2026

£43,197 per annum (£58,150 FTE)

Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps). 

In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across West Midlands and part of Cheshire, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS. You will also be expected to spend approximately 25% of your time, managing cases from across the UK, but predominantly from nearby regions.

The postholder will work in collaboration with other health trade unions across the region.

You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.

You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.

With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.

For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services at Head Office.

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on the website.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, 19th June 2025

Interview date: W/c 7th July 2025, in-person at London Office

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

 
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.

NO AGENCIES

Job Title: Management Accountant

Location: London N2 0RU

Reports To:  Head of Finance

Department: Finance

Job Type: Full-time, Permanent

Salary: £45,000

About the Company:

Nazareth Care Charitable Trust is a provider of care homes, retirement villages and a nursery, offering high-quality, compassionate services for the elderly and very young. With a commitment to excellence in care and well-being, we operate a network of care homes and retirement villages across England, Scotland and Wales. We are now seeking an experienced and motivated Finance Manager to join our Finance team and support the strategic financial management of the business.

Job Overview:

The Management Accountant will be pivotal in providing accurate and timely financial information and analysis to support decision-making across our care homes and retirement villages. The successful candidate will work closely with senior management to ensure the company’s financial performance is closely monitored and aligned with organisational goals.

You will be responsible for managing month-end processes, budgeting, forecasting and providing insights into financial performance for our retirement villages. This role offers the opportunity to contribute to a business that positively affects people’s lives.

Key Responsibilities:

• Financial Reporting & Analysis:

o Prepare monthly management accounts, including profit and loss (P&L) statements, balance sheets, and cash flow statements for care homes, nursery and retirement villages.

o Analyse financial performance and variances, providing actionable insights to senior management.

o Provide financial analysis to support key decision-making, highlighting cost-saving and efficiency improvements opportunities.

• Budgeting & Forecasting:

o Work with departmental managers and Head of Finance to create annual budgets and financial forecasts for individual homes and the group.

o Assist with quarterly and annual forecasting, revising financial projections based on changing business conditions.

• Cost Control & Financial Performance:

o Monitor operational costs and identify areas for cost reduction, ensuring financial controls are in place.

o Support the procurement process by evaluating supplier contracts and ensuring cost-effective purchasing.

• Compliance & Audit:

o Ensure compliance with relevant accounting standards and regulations (e.g., IFRS, FRS 102, VAT).

o Assist in preparing year-end audits, providing necessary documentation and reports.

• Stakeholder Engagement:

o Work closely with village and care home managers, the senior finance team, and external auditors.

o Present financial results to non-financial managers and ensure financial understanding across the business.

• System and Process Improvement:

o Contribute to the continuous improvement of financial systems and reporting processes.

Key Requirements:

• Qualifications and skills:

o Formal accounting qualification (eg ACA, ACCA) is essential.

o Advanced understanding of accounting principles and practices.

o Familiarity with medium/large accounting software.

o Strong analytical skills with the ability to interpret complex financial data and make data-driven decisions.

o Proficient in financial software and Microsoft Excel (advanced level).

o Excellent communication and interpersonal skills, with the ability to communicate financial information to non-financial stakeholders.

• Experience:

o Proven experience as a Management Accountant or in a similar financial role, ideally within the healthcare, social care, or similarly regulated sector.

o Strong understanding of financial controls, budgeting, and forecasting in a multi-site environment.

o Previous experience in care homes, retirement villages, or the broader healthcare sector is advantageous but not essential.

• Personal Attributes:

o Detail-oriented with a high level of accuracy.

o Ability to work independently and as part of a team.

o Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines.

o Proactive, with a continuous improvement mindset.

Benefits:

• Competitive salary.
• Opportunities for professional development and progression.
• A supportive and collaborative work environment.

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We’re now looking for a highly organised and motivated Charity Operations Officer to help ensure our internal systems and processes run smoothly, so our fundraising and impact can go even further. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.

We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

Main duties of the job

No two days in our team are the same. This role will be based onsite in the office in Bath, with some opportunities to work flexibly.  You will have a varied role which involves managing a wide range of duties and tasks, including.

• Supporting the Head of Operations with administrative, finance, compliance, and governance tasks.
• Leading internal processes, including banking and financial processes, supplier relationships, and documentation.
• Helping maintain accurate financial records and managing charity databases and systems.
• Data management, analysis, segmentation and reporting to drive strategic decision-making across the RUHX team.
• Helping embed good financial and data practices that support our values and enhance our culture

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player. Proactive, exceptionally organised and creative in problem solving. And in addition; 

• Skilled and knowledgeable in finance and administration, ideally within a charity or public sector.
• Confident in administering CRM/databases, and developing segmentation, insights and reports.
• Confident using systems like Microsoft Office, finance systems and project planning tools

Person specification

Qualifications

Essential criteria

• Educated to graduate level or equivalent, appropriate work experience
• Evidence of continuing professional development
• Excellent standard of English, both written, spoken and grammar

Desirable criteria

• Evidence of a qualification in Fundraising or financial / management accounting
• Experience of Raisers Edge NXT
• AAT Level 3 qualified

Knowledge

Essential criteria

• Two years’ experience in charity operations, including financial systems, accounts and CRM databases
• Experience using accounting software and producing complex regular income and expenditure reports to inform the wider charity teams on progress and performance against plans.
• Demonstrable experience using and administrating a charity CRM to a high level to deliver insights and reporting to the broader organisation.
• Experience in delivering training on finance and CRM systems to colleagues.
• Experience in customer care and delivering customer-facing support on the phone, in person and via email.
• Ability to interpret and implement with minimal guidance, legislation surrounding SORP and Institute of Fundraising Codes of Practice, regulations and best practice.
• Knowledge and understanding of the not-for-profit sector
• Experience of having a planned and organised approach to managing their own workload to meet tight deadlines

Desirable criteria

• Experience of working in the NHS
• Experience of setting, managing and reporting on income and expenditure budgets.
• Knowledge & experience of Raisers Edge relationship management database.

Skills

Essential criteria

• Ability to use initiative and escalate issues promptly when unable to resolve an issue personally.
• Experience working flexibly to meet the needs of the charity and ensure a customer focused response.
• Flexible team player who can prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
• Able to communicate complex information that may be sensitive or contentious and may require persuasion/negotiation.
• Advanced IT skills, including good Microsoft Word, and Excel including the ability to design spreadsheet models and complex reports.
• Ability to analyse a range of financial data and interpret a range of options
• Excellent ability to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.

We are looking for a new Office Manager to organise and coordinate administration duties and office procedures in the charity. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. You will be experienced with a variety of office software (such as email tools, spreadsheets and databases) and be able to accurately handle administrative duties.

As the central point of contact for everyone within our charity you will have an overview of many different things, an impeccable working knowledge of the charity and its aims, and will “pitch in” wherever necessary to ensure the charity operates smoothly.

This position is a permanent full time post (40 hours per week) which will be office based in Holderness House, 51-61 Clifton Street, London EC2A 4DW.  The starting salary for the post will be £37,129.00 per annum.

Essential Skills

§  Line management of key administrative staff.

§  Management the office budget, including processing invoices.

§  Upkeep of the charities’ customer relationship management (CRM) system; providing support to users and troubleshooting issues.

§  Act as the lead manager for ensuring compliance with data protection principles, policy and legislation.

§  Training users of the CRM.

§  Serving as a point of contact for internal and external communications, including general enquiries, phone calls, emails, and correspondence.

§  Coordination of administrative support to other departments, such as managing fundraising supplies and posting them to supporters.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by Wednesday 25th June 2025. Please note, AI should not be used to produce either the covering letter or CV.

Interviews will be held on week commencing Monday 7th July 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references. 

Location: Crosby Lakeside Adventure Centre, Waterloo, L22 1RR

Contract: Full time, Permanent

Salary: £37,000 gross per annum

Closing Date: 11th July 2025. We may close the position early if the right candidate comes forward.

Are you a Watersports Manager looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Boat Station Manager to join our team.

About the role

The manager is instrumental in facilitating and delivering life changing, positive on the water experiences for young people. As an expert practitioner, they will provide leadership, development and mentoring to their team of instructors. The post will require strong organisational skills.

The Manager is an employee of the Marine Society & Sea Cadets based at our Crosby Boat Station. The post holder is required to hold and maintain the following qualifications as a condition of employment: RYA Senior Dinghy Instructor and RYA Powerboat Instructor.

The primary purpose of the role is to manage a water-sports training facility in the Liverpool area for all Sea Cadet Units and other affiliates to the Boat Station.

Responsibilities

• Manage the day to day running of the Boat Station.
• Ensure that all visiting groups and their staff are fully briefed on the Boat Station’s policies and procedures and that there is adequate supervision of Cadets and young people at the facility, so as to discharge their duty of care for them.
• Oversee the Chief Instructor and all other sessional Instructors using the Boat Station.
• Manage the Boat Station’s accounts in liaison with the Regional Finance Manager including day to day fees.
• Ensure that best practise in accordance with the NGB guidelines and requirements following our Inshore Boating Operating Standard.

Requirements

• RYA Senior Dinghy Instructor
• RYA Powerboat Instructor
• Leading outdoor activities with a wide range of groups, individuals and abilities
• Developing and implementing training programmes and strategies
• Budget/financial management
• Experience and knowledge of boat routine maintenance and repair
• Experience delivering afloat instruction/training

Desirable

• Experience/knowledge of uniformed and/or youth organisations
• RYA Advanced Dinghy Instructor

For further information about the role, please download our Recruitment Pack.

Benefits

• Cycle to work scheme and Season Ticket Loan
• 51 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

If you are interested in this Boat Station Manager vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
As part of our ongoing strategy for growth and national impact, SCAA is seeking a motivated, strategic and creative individual to take ownership of our marketing and communications function — helping raise the profile of the service, strengthen brand visibility, and support our ambitious income goals. The Marketing and Communications Manager will be responsible for the strategic oversight and development of SCAA’s brand, marketing and communications function. They will lead and manage a small in-house team as well as external consultants and contractors, as required  — ensuring that all content, campaigns and communications align with our brand, engage our audiences effectively, and support organisational goals across fundraising, awareness and supporter engagement. With a strong focus on brand management, digital growth, and content oversight, this role will ensure that SCAA’s voice is consistent, compelling and clearly connected to our ambition that no one in Scotland should die because help cannot get there in time.

This role will be based either in Perth, at Scone Airport, or at our Aberdeen base at Aberdeen Airport, where our emergency response helicopters and operational crew are located.  The usual hours and days of work will be Monday to Friday, 9am to 5pm, however this role may involve occasional evening or weekend work, as well as the occasional requirement to provide media on-call cover. SCAA also supports flexible and hybrid working arrangements. 

As part of a dynamic, purpose-driven team, you will work closely with fundraising, operations, senior leadership and frontline crew — ensuring our communications reflect the life-saving impact of our work and inspire support across Scotland.

About You:

• Previous experience in a marketing and communications management role.
• Demonstrable expertise in digital marketing, including website optimisation, SEO, email marketing and paid social.
• Hands-on experience using key digital tools such as Google Ads, Google Analytics 4 (GA4), and Google Tag Manager (GTM) to manage, track and evaluate performance.
• Experience managing multi-disciplinary teams and overseeing campaign delivery and creative production.
• Familiarity with CRM systems and segmentation tools to support targeted communications.
• Experience working with external agencies and creative suppliers.
• Experience of working within budgets.
• Proven ability to lead on brand development and ensure consistency across teams, platforms and outputs.
• Excellent interpersonal and communication skills with the ability to influence across an organisation.
• A commitment to our organisational values.
• Ability to inspire and motivate others with a positive mind-set.

Our Benefits:

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process
Interviews will take place at our base at Perth Airport in Scone during either the week commencing the 30th June or 7th July.  We may invite candidates to participate in a second stage interview in person or remotely during the week commencing 14th July. 

How to apply
Please refer to the full job pack on our website.

Application deadline is 12 noon on Friday 20th June.

Job Description 

Role title

Operations Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and

vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other.

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause.  We believe in leadership, development, growth, and continual learning.Ensuring fairness, equity and equality. Creating a place of respect, kindness and dignity for all.  A healthy environment where people have fun and can be creative.

Salary  £12, 979.20 per year

Permanent Contract. ( Subject to further funding ) 

Part-Time,  16 hours over 4 days 

Monday, Tuesday, Wednesday, and Friday 9 am - 2 pm ( With 1 hour Unpaid Lunch Break ) 

5-week Annual Leave plus Bank Holidays.

Working from our offices & Centres across Southwark/ Lewisham and  Havering and in the community/outreach locations

Hybrid can be discussed during an interview, and Flexible Hours are Also Available. There will be work/ training outside of office hours, with time off in lieu given

Main Purposes of Job and Key Tasks

We are seeking a highly organised and quick-witted Operations Officer to join our dynamic team at Spring Community Hub. The ideal candidate will have experience in operations or project management and excel at managing multiple priorities simultaneously. This role is crucial in supporting the day-to-day operations of the organisation and ensuring smooth workflows across various departments.

In addition to their primary operations duties, the Operations Officer will also play a key role in recruiting and managing volunteers, organising events, and assisting with fundraising activities. The Operations Officer will support impact, monitoring, and evaluation tasks to help demonstrate the effectiveness of our programs to funders and stakeholders.

This is an exciting opportunity for an experienced candidate, preferably from a project delivery or impact measurement and evaluation background.

Primary duties include:

• Administrative and Office Support: Provide daily administrative support to the Operations Manager and team, including scheduling meetings, managing calendars, coordinating logistics, handling correspondence, and overseeing general office administration functions such as phones, mail distribution, supply orders, and facilities management.

• Project Management Support: Assist with project planning and execution, ensuring that timelines and deliverables are met. Help prepare project documentation, track progress, and provide updates to stakeholders. This includes running reports via our CRM system and other tools.

• Process Improvement: Identify areas for process improvement within the operations team and assist in implementing new procedures to increase efficiency and productivity. Contribute to maintaining a quality assurance schedule and support various business support functions.

• Communication and Collaboration: Act as a liaison between different departments to facilitate smooth communication and collaboration. Provide timely updates on project status and operational activities, ensuring transparency and alignment across the organisation.

• Problem Solving: Address operational challenges promptly and effectively, demonstrating quick thinking and resourcefulness to resolve issues as they arise.

• Inventory and Resource Management: Assist in managing inventory and supplies, ensuring timely procurement and distribution of resources to meet departmental needs.

• Volunteer Recruitment and Management: Lead the recruitment, onboarding, and management of volunteers, building strong relationships and fostering a positive and inclusive volunteer culture. Recognise and appreciate the contributions of volunteers and provide them with support and training as needed.

• Event and Fundraising Management: Organise and manage events and fundraising activities, including planning, logistics, coordination, and execution. Work with the team to develop and implement strategies to achieve fundraising goals and ensure successful events that engage the community and stakeholders.

• Customer and Stakeholder Support: Provide exceptional customer service by responding to inquiries and resolving issues with professionalism and efficiency. Represent the organisation at external meetings and events with community partners, local authorities, funders, and other key stakeholders.

• General Office Administration: Support the smooth running of the office by handling routine executive support tasks, event planning, and general office administration. Assist with recruitment processes for staff and volunteers, including job postings and duties related to new hires.

• Compliance and Safety: Ensure adherence to Health and Safety guidelines, risk assessments, and safeguarding measures. Comply with SCH policies and procedures regarding the operation of services and policies.

• Supporting Impact, Monitoring, and Evaluation: Occasionally assist the impact, monitoring, and evaluation (IM&E) function by supporting data collection and analysis, preparing reports, and contributing to the development of data collection tools. Help with the production of reports for internal and external audiences as needed.

• There will be some out-of-hours working occasionally for Events / Development/ Training sessions according to the needs of the business - which you will be able to arrange time off in lieu with your Line Manager.

• The post holder will be required to be flexible to the changing needs of the organisation and as such undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO, Senior Leadership Team and Trustees.

Person Specification

• Organisational Skills: Exceptional organisational skills with the ability to manage multiple tasks and priorities effectively.

• Communication Skills: Excellent verbal and written communication skills, capable of articulating ideas clearly and concisely.

• Problem-Solving: Strong problem-solving skills with the ability to think on your feet and adapt to changing circumstances.

• Attention to Detail: Keen attention to detail and a commitment to accuracy and thoroughness.

• Technology Proficiency: Proficient in Microsoft/Google Office (Word, Excel, PowerPoint) and experience with project management software (e.g., Zoho, Trello) is a plus.

• Team Player: Ability to work collaboratively in a team environment while also being capable of working independently and taking initiative. A self-motivated, organised, and methodical approach to work with excellent time management skills.

• Interpersonal Skills: Excellent interpersonal skills and the ability to engage appropriately with a wide variety of people, including colleagues, volunteers, partners, and stakeholders.

• Event and Fundraising Skills: Experience in organising events and managing fundraising activities, including planning, logistics, and community engagement.

• Adaptability: Open to change and continuous improvement, with a proactive approach to learning and training as required by Spring Community Hub.

Additional Requirements:

• Flexibility: Willingness to occasionally work outside standard hours for events, development sessions, or training, with time off in lieu of arranged with your line manager.

• Compliance: Understanding of confidentiality, GDPR implications, and the importance of record-keeping and other safe working practices..

• Personal Attributes: Compassionate and empathetic, with a genuine interest in the well-being of others. Ability to remain calm in challenging situations and reinforce boundaries.

This role is subject to a Disclosure and Barring Service (DBS) check.

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and our aim is to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Volunteers/Phone/Laptop

Reporting to…

• Operations Manager 

Why Join Us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Fill in the application form. You will then be asked to submit your CV.

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after the interview for the successful candidate)

Closing Date:  Interviews to be held Virtually: 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees - Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Head of  Compliance and Development to discuss how we can help.

SUMMARY

Position Title:  Operations Lead

Level: Level 4

Salary: £31, 320 - 36, 720 (FTE yearly)

Reports to: Director of Finance, HR and Operations

Location: Liberation centre Brixton,  London (New office in Brixton)/ Remote working within the UK with at least 2 days work from our office (Pro rata for part time)

Contract: Part time (32hrs/weekly),  fixed-term contract for 2 years, with potential for extension and role expansion.

Hours: TAA has flexible working hours, with some expected evenings and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date:  As soon as possible (potentially August)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action. 

Young people are often the catalysts for major social change, from the Student Nonviolent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. 

This is why we are looking for an Operations Lead capable of envisioning the full journey of a young person through their time with The Advocacy Academy from the first activation point to whenever they choose to end their journey with us. We want someone who is excited work with us in creating an environment that supports our mission and aspiration for our young people.

We want our young leaders to win and to build real power across the UK that ensures that the generations that follow aren’t just inheriting our mess, but our equipped and ready to fix it. That is why we are looking for someone passionate, a trusted partner, and the go-to person who will support us in all aspects of facility management. Working closely with the Operations and Community team, you will be responsible for the physical spaces and infrastructure within TAA. This includes overseeing the maintenance, security, and functionality of the Liberation Centre, equipment, and physical assets. Your focus is on the efficient operation of the physical environment.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

AREAS OF RESPONSIBILITY

1. You will become a key member of the Finance, HR & Operations Team, including but not limited to:
   1. Supporting the Director of Finance, HR & Operations in maintaining and improving the relevant operational systems and processes.
   2. Supporting the Director of Finance, HR, and Operations in ensuring the delivery of our Liberation Centre strategy: working closely with the Community team to ensure the Centre provides a functional, welcoming, inclusive, and safe space environment for our staff, young people, and community.
   3. Building relationships with other departments, engaging with them to understand their needs, and communicating regular Operations updates.
2. You will ensure that your responsibilities run like well-oiled machines by being a conductor of the orchestra through becoming a key member of the Finance, HR and Operations team supporting the team to achieve their strategic objectives for the year:
   1. Provide Support for TAA’s facilities, including cost savings and ensuring a safe and conducive work environment for our staff, members, and community groups by:
      • Supporting the Director of Finance, HR, and Ops in ensuring the maintenance of our Liberation Centre, which includes: establishing protocols and processes for healthy work environments, supporting in making the space accessible and safe for all its user groups.
      • Supporting maintenance and safety checks are regularly carried out at the Liberation Centre, including security and fire systems, evacuation, and emergency drills.
      • Acting as the main point of contact with the council and centre manager and liaising on matters related to maintenance and repair.
      • Being the main point of contact for building contractors.
      • Supporting with identifying first aiders and marshals, acting as one of them, and ensuring that the first aid box is adequately stocked up at the Liberation Centre and that the fire extinguishers are within date.
      • Supporting the Director of Finance, HR, and Operations with the development of applicable risk assessment forms (e.g., general risk assessment for the Liberation Centre, fire risk assessment, COVID, remote work, employee wellbeing, incident report, etc.) and their completion as may be required.
      • Rolling out mandatory Health and Safety training courses and undergoing regular H&S training to keep your knowledge updated and informed of changes in regulations.
      • Ensuring the space is well-stocked, and holding our procurement practices 
      • Liaising with our cleaner and making sure that the relationship works well and that the cleaner is supported in their access of the space
      • Supporting the Community team in holding overall safety practices for the Liberation Centre 
   2. Provide Support on TAA IT infrastructure, to include but not limited to:
      • Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
      • Support the Finance, HR and Ops Director with planning for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.
      • Assist the Director Finance and Resources with monitoring IT and data protection compliance throughout the organisation, ensuring secure data storage, transfers, archiving and deletion.
      • Sourcing and Setting up laptops and phones for staff, and supporting staff in using tech as part of inductions.
      • Keep updated with changes in legislation that may need to be considered within The Advocacy Academy’s facilities and IT management.
      • Managing our trello project management tool.
      • Leading on tech repair via apple support or penelope for the staff team
   3. Provide HR support, to include but not limited to
      • Supporting the Head of People with DBS checks and the onboarding of new staff, ensuring they have the necessary information and equipment for their work.
      • Working with the Head of People to ensure that all our candidates have a great experience from the beginning to the end. 
      • Support with Office induction for new starters.
      • Supporting with planning social events.
      • Supporting on tech off  boarding for staff leaving
   4. Provide M & E Support, to include but not limited to
      • Coordinating and supporting the implementation of  monitoring, evaluation, and learning (MEAL) infrastructure across departments to track impact and efficiency.
      • Managing and optimising Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
   5. Provide Finance Support, to include but not limited to:
      • Be the main point of contact for our day to day Host finance administration. 
      • Supporting our team with generating sales invoices.
      • Monitoring and responding to our Operations and expenses and invoicing slack and email messages.
      • Processing invoices and expenses in a timely and accurate manner.
      • Supporting fundraising team with gift-aid reconciliation.
3. Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and also across TAA, supporting on cross-departmental projects as needed:
   1. Embody our commitment to social and economic justice
   2. Role model upholding ideology, culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership, identifying new opportunities to the Director of Finance, HR and Ops and to the team and identifying risks to our integrity and authenticity in relation to ideology and culture
   3. Ensure that you work in tandem with and in support of other team members including but not limited to: encouraging collaborations across other departments with resources as needed
   4. Take responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA culture
   5. Take responsibility for pursuing your own development to build knowledge and skills to fulfil your role and areas of interest 
4. Governance and Compliance
   1. Work with the Finance, HR and Operations to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
   2. Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio

A BIT ABOUT YOU  

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

  IDEAL SKILLS & EXPERIENCE  

• Detail oriented 
• Strong written and verbal communication skills
• Experience working with different audiences or types of stakeholders 
• Project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Microsoft Excel/ Google Sheets, Canva
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Operations Lead role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY  

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Operations Leads entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
• Include anything else you would like us to know as we consider your candidacy for the Operations Lead role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any

form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.

DATES  

• • Closing Date: The deadline for applications 27th June 2025 by 10am.

Please be aware that there will be two rounds of interviews (including an interview task) and we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

NOTHING ABOUT US WITHOUT US  

We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims, and would actively welcome applicants who would need this in order to do the job.

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required. 

We welcome applications from people with convictions. Please disclose in your application if you have any convictions, cautions, reprimands or final warnings that are not “protected” (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013)) . We consider each person on their own merits, taking into account all the circumstances.