Head of programme jobs in london, greater london

As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.

 As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to:

Deal with applicant enquiries

• Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
• Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
• ​Identify any potential safeguarding concerns at an early stage, escalating appropriately 

Process applications and referrals to services in a timely manner

• Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
• Prioritise any applications with particularly urgent requests 
• Check that each application is complete and follow up with applicants, as required, to ensure all information and supporting documents have been submitted.

Provide guidance and information to applicants

• Provide clear guidance to applicants throughout the application process and respond to their queries quickly
• Inform applicants of other potential sources of help and support

Recommend appropriate grant decisions

• Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the Charity's grants criteria. 

To be considered for our Grants & Services Officer vacancy which offers great scope for growth and a clear development pathway, applicants should demonstrate:

• Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
• Proven experience of providing help and guidance, predominately over the phone and via email
• Previous experience of using databases / CRM systems (e.g. Salesforce).
• Ability to interpret grant criteria effectively and make clear decisions.

If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you. 

We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.

Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.

Are you an experienced marketing professional who is passionate about dogs?
We’re looking for a Legacy Campaign Manager, who will be responsible for delivering multiple legacy products, with a particular focus on supporter acquisition. 

What does this role do?
As Legacy Campaign Manager, you will:

• work closely with external agencies to deliver key legacy products, including gifts in wills, In Memoriam gifts and our Canine Care Card,
• creatively bring our brand message to life, communicating products to potential supporters through direct mail, and digital updates,
• collaborate with other teams in the Individual Giving directorate to deliver an excellent supporter journey to all those who donate, from handling individual responses to delivering stewardship events,
• monitor and analyse outcomes from projects, being on the ball and proactively identifying ways to improve and accelerate supporter experiences.

Interviews for this role are provisionally scheduled for week commencing 13th October 2025, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need some marketing experience, and it would be especially helpful if you’ve worked in the charity sector, or for a creative or digital agency that understands fundraising products. You’ll be confident working independently, while also eager to collaborate with others to deliver positive outcomes, with excellent relationship management and communication skills. Above all, you’ll be passionate about dogs and their welfare, and contributing to our mission.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.

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Save the Children UK has an exciting opportunity for a collaborative and tech-savvy professional with strong systems and operational experience to join us as our Retail Systems & Operations Executive on a 9 months fixed term contract. In this critical role, you will help ensure the smooth running of retail technology systems across our shop network and support impactful projects that enable us to grow and modernise our retail offer.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Retail Systems & Operations Executive, you will be the operational lead for our retail technology systems (including our EPOS system), overseeing supplier relationships, supporting store teams, and ensuring systems run efficiently across the shop network. You will also provide key support on operational processes, training, compliance, and technology-related projects as we continue to modernise our retail offer. Your role will ensure that our systems and processes empower shop teams and deliver excellent value for the charity.

In this role, you will: 

• Oversee and administer the Electronic Point of Sale (EPOS) and retail systems across all shops.
• Manage relationships with key technology providers, ensuring service levels are met and issues are resolved efficiently.
• Lead retail system elements of shop openings, closures, refits, and maintenance projects.
• Collaborate with internal teams to gather feedback and deliver improvements to systems and processes.
• Provide training and create guidance resources to support system users across the retail network.
• Ensure compliance with data protection, safeguarding, and organisational technology standards.
• Monitor system performance and budget, and contribute to annual technology planning and business cases.
• Support technology change projects and ensure effective implementation across the retail estate.
• Lead day-to-day improvements in retail operations and support the central operations team.
• Manage the Retail Support Line and inbox, ensuring timely responses and quality service.
• Visit shops regularly to gather feedback, assess systems performance, and build strong relationships.
• Contribute to a positive safeguarding culture and promote best practices across the team.

About you

To be successful, it is important that you have:

• In-depth understanding of retail systems and technologies, particularly across multi-site operations.
• Strong knowledge and experience using Microsoft Office applications.
• Experience supporting complex projects, including systems integrations and supplier transitions.
• A proactive, problem-solving mindset with a ‘can do' attitude and willingness to improve processes.
• Excellent organisational skills and a systematic, detail-oriented approach to work.
• Strong written and verbal communication skills, able to explain complex issues clearly.
• Proven ability to manage multiple tasks and deadlines in a fast-paced environment.
• Ability to collaborate effectively across teams and build strong working relationships.
• Confidence working with a range of stakeholders and negotiating effectively when needed.
• Passion for supporting others and embodying the Save the Children retail ethos.
• Experience working with or supporting volunteers in a professional or voluntary capacity.
• Understanding of contract and supplier relationship management.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description in the attached Documents.

Closing date: Friday 26th September 2025

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. 

We are looking for a Sports Development Manager (Clubs and Performance) to lead a high performing team, delivering support for our TeamUCL clubs and performance sport programmes. 

The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). The role necessitates travel to our UCL East Campus and meetings/events on campus and across London. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Do you have experience of managing and supporting staff to deliver organisational objectives? Do you have an in-depth knowledge of university sport, and the wider HE sport and physical activity landscape? If the answer is yes, then we want to hear from you.

Our ideal candidate will have proven success in delivering large scale events, experience of developing clubs and performance sport programmes and a clear understanding of relevant health and safety process. 

Job Title: Senior Trusts and Foundations Manager

Salary: £40,000 - £44,000

Contract: Permanent, full-time – 37.5 hours per week

Location: Hybrid, with at least two days a week working from Power2’s office in Manchester or London

Annual Leave: 25 days paid holiday each year

Power2 is a fast growing and energetic children and young people's charity that has supported 27,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme and are supporting young people via Power2 Rediscover, an intensive 1:1 crisis response programme. Our Power2 Thrive programme focuses on improving mental wellbeing.

With our support, children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.

We’re committed to equality and operate within a culture and structure that recognises diversity and strives to be fair. We live by our values of Brave, Expert and Passionate and we aim to have an entrepreneurial and flexible approach to work.

We are seeking an experienced Trusts and Foundations fundraiser to join our team at Power2, a fast growing and energetic youth charity.

You will lead on fundraising from Trusts and Foundations and be responsible for relationships, applications and reporting to major Trust and Foundation funders. You’ll lead internal processes for prospect research and have oversight of a growing portfolio of potential and existing donors. You will ensure a consistent pipeline of applications to meet your performance indicators and collate information from across the organisation to produce funder reports.

 You will have significant and demonstrable experience of fundraising from major Trusts and Foundations. You will have excellent project management skills, be skilled at writing compelling funding bids, be highly numerate and a great team player and collaborator. Previous experience or interest in the youth or education charity sector would be an advantage.

We operate hybrid working, and this role can be based at either our North-West (Ashton-under-Lyne) or London office, with at least two days working in the office per week. We offer flexibility as to when the role’s hours are worked, and exact working patterns can be discussed at interview.

Your expression of interest should be no longer than two pages of A4 and must cover:

· Where you are based

· How your skills and experience match the person specification

· What makes you the right person for the role.

Your CV and personal statement are submitted on the second page of the application process. Applications without a personal statement will not be considered.

Interviews will be held on 9 and 10 October 2025.

The successful applicants will be required to undergo and secure an enhanced DBS check (child workforce) and provide details of two referees.

Job type: Permanent, full-time.

Location: Banbury, London, Cardiff, or Belfast – you will be contractually based in the office nearest to you with hybrid working.

Hybrid working: You will be able to work from home and come into the office to collaborate with your team(s) when required. We have flexible core hours, and we don’t believe in a culture of presenteeism. We will discuss what is important to you during the recruitment process.

Salary & Benefits: £50,000 + 10% pension, 25 days annual leave + bank holidays, 35 hour working week, up to 13 flexi-days, private medical insurance, life assurance, and much more!

Closing date: Friday 26 September at 09:00 BST. WRAP reserves the right to close this role early in the event of a large volume of applications.

Who are we?

WRAP is a global environmental action NGO championing the shift towards a circular economy, fundamentally reshaping how we produce, consume, and manage resources. Our vision is a world transformed, in which Circular Living is commonplace. Where the systems that provide our everyday goods contribute to the world's prosperity and sustainability instead of reducing it.

WRAP is driving Circular Living through four key areas: accelerating the circular economy, future-proofing food, preventing problem plastics and transforming textiles. We catalyse action from policy makers, businesses, NGOs and citizens to make it happen.

We have offices in the UK, USA and Australia, and live projects in over 30 countries.

Join us at WRAP and you'll drive important change to make Circular Living the norm.

The role

As one of our Strategic Engagement Managers for the public sector you will be responsible for building and maintaining strong working relationships with UK government departments and other key public sector bodies globally with the aim to grow income and impact.  The Strategic Engagement Manager is responsible for the delivery of engagement strategies and increasing the commercial funding from public sector sources for WRAP. In addition, this role will oversee the delivery of commercial public sector projects and programmes to ensure that funders are delighted with performance. This role will report to the Head of Public Sector Partnerships.

Who are we looking for?

Someone who:

• Has significant experience of building successful relationships at all levels with funders, partners and/or customers.
• Is able to demonstrate an understanding of the workings of UK government, international experience would also be desirable.
• Has a track record in developing income from the public sector sources in the UK; international evidence is also desirable.
• Is a skilled communicator and able to write clearly for a wide range of audiences.

Ready to lead the way to circular living?

If you think you have what it takes but your experience looks different to what is advertised, please still apply. We welcome applications from everyone regardless of your age, race, gender, neurodiversity, ability, beliefs, sexuality, or personal preferences.

We want to help you be your best, so please contact us if you require any assistance or adjustments during the recruitment process.

Find out more about life at WRAP here.

Join Our Team!

We have an exciting opportunity to join us as our IBD Project Manager. You will lead and coordinate the redesign and relaunch of the IBD UK Alliance programme, to improve the quality and standards of health services for people affected by Crohn's and Colitis across the UK.

You'll be working closely with the Director of Services & Evidence and Head of Health Services to support the charity's leadership of the IBD UK Alliance.

Download our recruitment pack from our website containing full details of the job description and person specification.

About you

You will need to have:

• Experience of developing and delivering successful health service quality improvement projects and programmes.
• Knowledge and experience of working in UK health services or a health or medical charity.
• Experience of successful development of operational performance metrics, strategies and objectives.
• Evidence of establishing and maintaining effective relationships with external stakeholders, including senior clinicians and NHS business managers.

Benefits:

• 25 days annual leave plus bank holidays, increasing by one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend 2 directorate days and conferences/events. In addition, the charity meets four times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at one of our IntoUniversity centres in London. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Tuesday 14th October 2025

Interview day (in-person) - Tuesday 28th October 2025

Start date: As soon as possible, to be agreed directly with the candidate

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

We currently have positions at our Bow and East Ham centres.

The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£39,100 (inclusive of £2,700 London contribution)

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service User Engagement Lead

Job Title: Service User Engagement Lead – Criminal Justice Services

Service/Division: Criminal Justice Services

Reports to: Senior Service Manager

Direct reports: A team of CJS Champions and Ambassadors

Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week

Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm

Reports to: London Senior Service Manager

Job Type: Fixed term contract until March 2027

Salary banding: £27,000- £32,000 per annum

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.

An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.

You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.

Key responsibilities and duties

• Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
• To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
• Supporting the CJS champions and ambassadors in post with their professional development
• Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
• Oversight of the welfare and wellbeing of CJS Champions and ambassadors
• Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
• Work with staff and the local community to improve and develop the service, promoting our strategy
• Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
• Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
• Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
• Keep CJS champions and ambassadors training and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
• Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
• Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.

About You

To be successful as the Service User Engagement Lead you will need the below experience and skills:

You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.

You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.

Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.

With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.

Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: 19th October 2025*
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Individual Giving Manager

 Job Description

Salary: £ 40,000 -£45,000 PRO RATA for 0.6 FTE £24,000 to £27,000 per annum 21 hours a week

Contract length: Permanent

Location:Thames21’s main office at the Guildhall, City of London; we also offer hybrid working

Responsible to: Head of Fundraising

About Thames21:

Thames21 is an environmental charity that works with communities to restore and look after rivers, water, and nature across London and the Thames Basin.

Diversity at Thames21

Thames21 is committed to building a diverse and inclusive organisation that reflects the communities we serve across London and the Thames Basin. We welcome applications from people of all backgrounds, cultures, and lived experiences.

Purpose of the job:

We are seeking a results-driven and ambitious Individual Giving Manager to lead and grow our individual giving programme from the ground up. This role will deliver inspiring campaigns that boost engagement and drive unrestricted income, helping Thames21 achieve its mission. You’ll join a successful and ambitious fundraising team to support the charity’s growth.

Main duties and responsibilities

Campaigns & Income Growth

• Plan, establish, and deliver Individual Giving at Thames21 to maximise unrestricted income.
• Develop and deliver digital marketing campaigns (social media, e-newsletters) to acquire, retain, and upgrade donors.
• Design and deliver major campaigns such as Christmas/end-of-year giving and Earth Raise in Year 1.
• Produce high-impact, supporter-focused copy for appeals, landing pages, forms, and stewardship content.
• Maintain brand-consistent collateral, templates, and thank-you materials.
• Collaborate across teams to identify IG opportunities and create engaging stories backed by impact data.

• Achieve growth from five- to six-figures over 3 years

• Use test-and-learn approaches to refine campaign performance and donor engagement.

Supporter Journeys & Stewardship

• Ensure Donorfy is configured to support individual giving, maximise income, and strengthen relationships, in consultation with the CRM Manager.
• Design and implement personalised supporter journeys via digital channels (e.g. Mailchimp), with timely follow-ups and tailored messaging.
• Improve retention and upgrade rates using targeted communications and segmentation.
• Ensure high-quality donor touchpoints align with organisational messaging.
• Provide stewardship for community and sports fundraising
• Collaborate on planning and delivery of donor and supporter stewardship events and initiatives.

Data, Insight & Compliance

• Conduct audience research with Communications and Engagement teams to inform campaigns.
• Use segmented data to deliver robust analysis and guide decisions.
• Track and report on KPIs, income, ROI, and retention.
• Maintain GDPR/PECR compliance and fundraising best practice.
• Liaise with Finance on acknowledgements, reporting, and Gift Aid.
• Stay ahead of sector trends and apply new ideas to improve performance.
• Collaborate with the CRM Manager to ensure data integrity and effective segmentation.

Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.

Person Specification

 It is essential that in your application you give evidence or examples of your proven experience in each of the following criteria including the competencies.

Knowledge, skills and competencies:

Essential

Desirable

• Proven experience in the charity sector, ideally in a hands-on role in a small/medium organisation.

• Track record of Individual Giving fundraising, including developing and managing fundraising systems and processes.

• Strong knowledge of Donorfy for segmentation, stewardship, and reporting.

• Proficient in digital fundraising platforms (e.g. JustGiving, Mailchimp), analytics tools (e.g. Google Analytics), and social media (LinkedIn, X, Instagram).

• Familiarity with direct debit and regular giving.

• Demonstrable success delivering multichannel fundraising or digital marketing campaigns and managing major appeals (e.g. Big Give).

• Familiarity with and openness to using AI to maximise impact.

• Solid understanding of GDPR, Fundraising Regulator guidance, supporter consent, and Gift Aid.

• Competent with Microsoft Office and online marketing tools.

• Experience negotiating and managing external suppliers (e.g. designers).

• Experience targeting diverse audiences and stakeholders

Skills, Abilities and Behaviours

Essential

• Excellent fundraising copywriting and editing skills

• Confident in analysing and interpreting data to inform decisions

• Highly organised, able to manage multiple projects and competing deadlines

• Proactive problem-solver, able to work both independently and collaboratively

• Comfortable working in a fast-paced, mission-driven environment

• Able to work confidently across departments

• Empathy and understanding of supporter motivations and behaviour

• Understanding of and commitment to Thames21’s values and goals

Additional Information

•      The post holder must be willing to occasionally work in the evening and at weekends
• · 25 days paid annual leave are available pro rata plus public holidays
• · Thames21 office is closed between Christmas and New Year in addition to annual
• · Thames21 operate a flexitime system of working with hybrid working optional too
• · Thames21 have an ‘Auto Enrol’ Workplace Pension Scheme with NEST 8% employer contribution
• · 24/7 access to our employee assistance programme
• · Laptop & Mobile phone for company use
• · Opportunity to join a recognised workplace union

How to apply

If you wish to apply for this position please submit a CV and a covering letter and please apply via the Charity Jobs website. 

• Closing date is 5pm on Monday 20th October 2025.
• Interviews to be held Thursday 6th and Friday 7th November, subject to change

We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive, we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion. 

The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.

Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14–19 across the UK — and you can help make a real difference.

Over the past 18 months, our team has been building a movement of support for young people across Wales, having a significant impact on their life chances and working towards the aim of inspiring every young person in the country.

So far, we’ve already reached 19,000 students in-person and are connected with a third of all Welsh state secondary schools and colleges. In 2025, we’re aiming to reach 13,000 more young people — and we’re looking for a passionate colleague to help us make that happen.

About the role

As North Wales Project Coordinator, you’ll play a crucial role in:

• Connecting volunteers with schools and colleges, ensuring young people benefit from inspiring talks and workshops.
• Developing and maintaining strong relationships with schools, employers, and volunteers.
• Listening and adapting to the needs of young people, ensuring our programme creates real value for them and the stakeholders we work with.

You’ll be part of a flexible, entrepreneurial, and collaborative team that works remotely across Wales but comes together for events, volunteer training, school meetings, and team meet-ups. We set high expectations for ourselves and each other, value individual contributions, and celebrate shared success.

We’re seeking someone who is:

• Passionate about helping young people succeed.
• Fully committed to equality, diversity, and inclusion.
• Self-motivated and proactive, with a “can-do” attitude.
• Highly organised, able to juggle multiple priorities and meet deadlines.
• Skilled at building strong relationships, particularly with schools and colleges.
• Resilient, tenacious, and excited by new opportunities.
• Creative and open to trying new ideas.
• Ambitious for themselves and the charity.
• Confident with technology and has strong computer literacy.

Desirable:

• Experience within educational settings or working with young people in Wales.
• The ability to communicate in the medium of Welsh.

Essential:

• Based in North Wales, or locations within England that are near to the border (e.g. Liverpool, Chester, Manchester)
• While not required, we particularly welcome applications from people who have experienced some of the challenges young people across Wales face today.

At Working Options, we believe in:

• Empowering volunteers to deliver high-quality talks and workshops.
• Providing a first-class service for schools that trust us with their students.
• Supporting each other to innovate, grow, and make real impact.

You’ll be joining a team that’s already changing lives — but we’re just getting started. With your help, we can reach even more young people and open up new opportunities for their future.

If this sounds like the right environment for you, we’d love to hear from you.

Good luck with your application!

Sue Maskrey
Chief Executive, Working Options in Education

_____________

Disgrifiad swydd

Camwch i mewn i daith drawsnewidiol gyda Working Options mewn addysg

Camwch i mewn i daith drawsnewidiol gyda Working Options. Rydyn ni ar genhadaeth i rymuso pobl ifanc 14–19 oed ledled y DU — a gallwch chi helpu i wneud gwahaniaeth gwirioneddol.

Dros y 18 mis diwethaf, mae ein tîm wedi bod yn datblygu mudiad o gymorth i bobl ifanc ledled Cymru, gan gael effaith sylweddol ar eu cyfleoedd bywyd a gweithio tuag at y nod o ysbrydoli pob person ifanc yn y wlad.

Hyd yn hyn, rydyn ni eisoes wedi cyrraedd 19,000 myfyriwr wyneb yn wyneb ac wedi cysylltu â thraean o holl ysgolion uwchradd a cholegau'r wladwriaeth yng Nghymru. Yn 2025, ein nod yw cyrraedd 13,000 yn fwy o bobl ifanc — ac rydyn ni'n chwilio am gydweithiwr angerddol i'n helpu i wireddu hynny.

Ynglŷn â'r rôl

Fel Cydlynydd Prosiect Gogledd Cymru, byddwch yn chwarae rôl hanfodol mewn:

• Cysylltu gwirfoddolwyr ag ysgolion a cholegau, gan sicrhau bod pobl ifanc yn elwa o sgyrsiau a gweithdai sy'n ysbrydoli.
• Datblygu a chynnal perthnasau cryf ag ysgolion, cyflogwyr, a gwirfoddolwyr.
• Gwrando ar ac addasu i anghenion pobl ifanc, gan sicrhau bod ein rhaglen yn creu gwerth gwirioneddol iddyn nhw a'r rhanddeiliaid rydyn ni'n gweithio â nhw.

Byddwch chi'n rhan o dîm hyblyg, entrepreneuraidd, a chydweithredol sy'n gweithio o bell ar draws Cymru ond sy'n dod at ein gilydd ar gyfer digwyddiadau, hyfforddi gwirfoddolwyr, cyfarfodydd ysgolion, a chyfarfodydd tîm. Rydyn ni'n gosod disgwyliadau uchel i ni ein hunain ac i'n gilydd, yn gwerthfawrogi cyfraniadau unigolion, ac yn dathlu llwyddiant a rennir.

Rydyn ni'n chwilio am rywun sydd yn:

• Angerddol dros helpu pobl ifanc i lwyddo.
• Hollol ymrwymedig i gydraddoldeb, amrywiaeth, a chynhwysiant.
• Hunangymhellol a rhagweithiol, gydag ymagwedd "gallaf wneud".
• Hynod drefnus, yn gallu cydbwyso sawl blaenoriaeth a glynu wrth derfynau amser.
• Medrus wrth feithrin perthnasau cryf, yn enwedig gydag ysgolion a cholegau.
• Gwydn, taer, ac yn gyffrous am gyfleoedd newydd.
• Creadigol ac yn agored i roi cynnig ar syniadau newydd.
• Uchelgeisiol, yn bersonol ac ar ran yr elusen.
• Hyderus o ran technoleg ac yn meddu ar lythrennedd cyfrifiadurol cryf.

Dymunol:

• Profiad mewn lleoliadau addysgol neu weithio gyda phobl ifanc yng Nghymru.
• Y gallu i gyfathrebu drwy gyfrwng y Gymraeg.

Hanfodol:

• Wedi'i leoli yng Ngogledd Cymru, neu leoliadau yn Lloegr sy'n agos at y ffin (e.e. Lerpwl, Caer, Manceinion)
• Er nad yw'n ofynnol, rydyn ni'n croesawu'n benodol ceisiadau gan bobl sydd wedi profi rhai o'r heriau mae pobl ifanc ledled Cymru yn eu hwynebu heddiw.

Yn Working Options, rydyn ni'n credu mewn:

• Grymuso gwirfoddolwyr i gyflwyno sgyrsiau a gweithdai o safon.
• Darparu gwasanaeth o'r radd flaenaf i ysgolion sy'n caniatáu i ni weithio gyda'u myfyrwyr.
• Cefnogi ein gilydd i arloesi, tyfu, a chael effaith go iawn.

Byddwch chi'n ymuno â thîm sydd eisoes yn newid bywydau — a dim ond dechrau arni ydyn ni. Gyda'ch help chi, gallwch gyrraedd hyd yn oed yn rhagor o bobl ifanc ac agor cyfleoedd newydd ar gyfer eu dyfodol.

Os yw hyn yn swnio fel yr amgylchedd cywir i chi, byddem wrth ein boddau yn clywed gennych chi.

Pob lwc gyda'ch cais!

Sue Maskrey
Prif Weithredwr, Working Options in Education

About the Team:

We are seeking a proactive and ambitious Philanthropy Officer to join our team at Princess Alice Hospice. This is an exciting time to join us as we embark on a new programme of transformational change, presenting numerous opportunities to create impactful relationships with individual supporters to significantly boost our income.

The successful candidate will report to the Head of Philanthropy and pay a pivotal role in delivering and expanding our Major Gift programme, as part of our busy and highly successful fundraising team which raises over £3 million annually. This is a vital contribution to the £11.5 million needed each year to provide our free, high-quality care to our local communities.

About the role:

This role will work directly to secure income from individual supporters contributing £5,000 or more annually. Working independently and in partnership with the Head of Philanthropy, Trust and Foundation Lead and other senior stakeholders, the Philanthropy Officer will drive donor engagement and development, through focused relationship management, impactful communication and innovative stewardship.

Key responsibilities include collaborating across the Philanthropy team, with fundraising colleagues, and hospice networks to build a robust prospect pipeline and design and implement personalised supporter journeys that track and monitor progress, deepen relationships and secure income.

This role will also be responsible for engagement and communication activities to support the Philanthropy programme, including event management, group communications and appeals.

Candidates who can demonstrate excellent writing, relationship and stakeholder management in other sectors will also be considered.

About you:

You are a dedicated and skilled professional with a strong background in fundraising or a related field. Your ability to develop and manage relationships, coupled with your excellent writing and budgeting skills, makes you an ideal fit for this role. You are proactive, detail-oriented, and eager to contribute to our mission. Your work will be crucial in securing the funds needed to support our services.

If you’re looking to make a meaningful difference we’d love to hear from you – even if you’re not sure you meet every requirement of the role.

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include: 

• 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
• Training and development opportunities
• Monthly group reflections via Schwartz Round sessions 
• Free on-site parking
• Tranquil Hospice grounds 
• Subsidised meals at on-site restaurant
• Employee Assistance Programme
• Access to Blue Light Card discount
• Excellent changing facilities (with showers, fresh towels, and hairdryers)
• Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work

For further information please contact the People Services Team, stating which vacancy you are applying for.

We are an organisation where you can be you.

About us:

Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us. 

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.