Vacancy Reference Number:

HOHR/FS/UK-R1

Position title:

Head of Human Resources

Reports to:

Deputy CEO

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

And

Remotely

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £44,000.00 per annum (commensurate with experience)

Terms of Employment:

18-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than Wednesday, 17th February 2021

Approx. Interview & Role Commencement Date(s):

Interviews: W/C 1st March 2021

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold a Zoom Interview with Muslim Hands.

About Us:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Role Overview:

Reporting directly to the Deputy CEO, this pivotal new role will drive culture change across the charity, ensuring our change programme is underpinned by a coherent, long-term and practical commitment to building all aspects of a modern, diverse, capable workforce. In this exciting and wide-ranging role, you will deliver our strategies.

This is an exceptional opportunity for a high calibre, big picture thinker with considerable experience of advising Chief Executives and Boards and whose experience combines both strategic and operational leadership ability.  You will be skilled in driving and embedding organisational effectiveness and cultural change in line with organisational strategies.  With a demonstrable track record of delivering strategic impact, your approach to leadership will embody five core leadership traits: academic, learning, adaptable, inclusive and trustworthy. 

Main Responsibilities:

• To act as the authoritative People Strategy adviser to Muslim Hands and, where necessary, supporting the CEO in engaging with Trustees and governance Committees on key People issues, risks and priorities.
• To be a powerful advocate for Muslim Hands ambitions for workforce development and capability (paid and unpaid) by creating a visible personal leadership presence in all aspects of workforce development and culture change.
• To devise and deliver a transformative and innovative people and cultural change strategy that aligns fully with our values and Muslim Hands Strategy and sets us apart as a great place to work.
• Be an active, effective and accountable member of the organisation, exhibiting strong leadership, leading by example.
• To establish the development of our organisational learning and development agenda.
• To formulate credible proposals on all strategic considerations for our people and organisational culture – with a particular focus on increasing our equality, diversity and inclusion at all levels across the charity.
• To coach the senior leadership team as necessary, ensuring expert support is put in place that drives high standards of leadership, talent development and employee engagement.
• To create and lead a People and Culture style Human Resources function that is recognised and valued as a centre of excellence in delivering our strategic goals and organisational development priorities, offering relevant expertise and, proactively sharing insights that add value.
• To ensure all contributions from the Human Resources team fully meets expectations including quality of People Policies, Talent acquisition, Compensation and Benefits. Employee Relations and support to Senior Leadership roles.
• To exhibit Muslim Hands core values.
• To deliver and lead a People Strategy focused on culture change and organisational development intervention which creates a progressive, agile, dynamic workplace experience and environment for the future which enhances employee engagement and wellbeing.
• To work with colleagues to identify the skills, knowledge, and capability and culture of Muslim Hands needs to deliver future plans.
• To implement new talent management and wider learning programmes at all levels which align with our ambition to be a ‘learning organisation’, engaging our people to fulfil their potential, perform better and want to stay longer.
• To keep under constant review the charity’s approach to pay, reward/recognition and benefits to ensure we attract, recognise and retain talented paid and unpaid colleagues who are committed to Muslim Hands mission.
• To lead a department that provides an effective business-focused employee relations approach.
• To lead the charity’s approach to performance management, focusing on inspiring, equipping, empowering and rewarding colleagues to meet and exceed expectations.
• To ensure that paid and unpaid colleagues have access to appropriate support to maintain their personal wellbeing and maximise their contribution.
• To ensure that all other people and volunteering policies and procedures are as robust and efficient as possible; are legally compliant, fit for purpose and take account of emerging external risk factors and support delivery of the Strategy.
• To use data proactively to improve our organisational performance and encourage business-focused decisions.
• To ensure meaningful people insight (including through regular Employee Opinion Surveys) is provided in order to assist the Chief Executive and SMT in decision making and planning.
• To keep up to date with relevant Government policy proposals and legislation, and the best practice of relevant organisations, ensuring that the charity complies with legislation and adopts prevailing best practice wherever feasible.
• To act as a professional role model that inspires, motivates and enthuses staff within the team and more widely across the charity, promoting a culture of learning, professionalism, collaboration and innovation, celebrating successes and encouraging ambition and achievement.
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct.
• To support with Fundraising activities from time-to-time, committing to partake in fundraising activities and ensuring the availability of staff during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager.
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices.

Note: This job description will change from time to time due to changes within the Organisation as well as the updating of procedures within your department.  If there is a major change to your role then a new job description will be produced.

About the Successful Candidate:

Essential:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Uphold Muslim Hands’ Organisational Values
• Hold a relevant Postgraduate or Master’s degree in Human Resources Management or equivalent (Level 7) with proof of Suitable HR related experience
• 7+ years' experience in HR, with a minimum of 3 years' experience in team management / in a senior leadership role
• Expertise in Employee Relations, Employment Legislation, Policy and Procedure and the ability to recruit and train new staff and instil highest standards amongst new employees
• Thorough knowledge and understanding of current UK Employment Law
• Extremely confident communicator with the ability to easily build relationships, rapport and trust with all types of people at all levels of the organisation.
• Experience in leading a People Operations or Human Resources functions.
• Previous experience of leading operational change programmes within a HR environment
• Ability to work collaboratively with senior stakeholders and programme leads to deliver results on time, on budget and to high standards.
• Able to make connections across the organisation and provide support and challenge, working collaboratively across functions.

Desirable:

• Associate member (or higher) of the CIPD with evidence of continuous personal development
• Track record in developing and delivering HR/ People and Culture strategy and of advising HR managers and senior staff
• Previous experience of working closely with an Exec Board member, delivering clear communications on their behalf.
• Working knowledge and experience within a similar Role
• Working knowledge and experience of working within an International NGO

This is a very rewarding position for the right person. If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

Deadline for applications is Wednesday, 17th February 2021, however, we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Vacancy Reference Number:

RO/P/UK-R1

Position title:

Reporting Officer

Reports to:

Programmes Director

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

And

Remotely

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £22,000.00 per annum (commensurate with experience)

Terms of Employment:

24-Month’s Fixed Term Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than Wednesday, 17th February 2021.

Approx. Interview & Role Commencement Date(s):

Interviews: W/C 1st March 2021

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold a Zoom Interview with Muslim Hands.

About Us:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Role Overview:

This role is to bridge the gap between the programmes team and the fundraising team. It will entail working closely with the thematic leads and Country Offices (CO) to improve and develop reporting structures throughout our programmes, for the use of internal communications. These structures will ensure that reporting requirements (donor or fundraising) are addressed through the project cycle management and especially at design stage and ensure that feedback reports are circulated in a timely and effective manner. The candidate will also work hand in hand with the fundraising /donor liaison team ensure that all data (pictures, data reports, case studies etc.) are available for campaigns or donors.

Main Responsibilities:

• Ensure all programme information is available for other departments such as fundraising.
  • Develop reporting catalogues for different data (for internal use and for Comms use externally)
  • Support and strengthen the working relationship between thematic leads and fundraising leads.
• Improve current Reporting Strategy, which includes an organisational wide reporting structure.
  • Alongside programmes and fundraising teams, improve reporting templates and documentation.
  • Facilitate training to CO on reporting structures
  • Identify relevant gaps within the communication, structure, and frequency between (UK) head office and CO
• Coordinate with thematic leads and CO to ensure reporting issues are addressed within programmes and specifically within programme design.
• Identify and report emerging needs to fundraising department
• Coordinate reporting activities
• Regularly attend fundraising meetings
• Act as a focal point for information in the absence of relevant thematic leads
• Facilitate technical support on creative skills between Creative team and Partners, such as Photography and storytelling training
• Within the programmes team ensure understanding on fundraising techniques and trends, to ensure information provided is relevant and usable for Social Media, Website blogs etc.
• Provide technical support and clarification on reporting policies
• Support reporting requirements for specific donor funded programmes
• Organise relevant trainings and workshops at both UK and field level
• Be effective in a fast pace environment especially within humanitarian emergency contexts
• Ensure all MH staff have knowledge of current trends around reporting preferences.
• To undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner
• To promote and adhere to all Muslim Hands policies and codes of conduct
• To undertake all tasks and duties in an effective, efficient, transparent, and wholly accountable manner
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct.
• To support with Fundraising activities from time-to-time, committing to partake in fundraising activities and ensuring the availability of staff during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager.
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices.

Note: This job description will change from time to time due to changes within the Organisation as well as the updating of procedures within your department.  If there is a major change to your role then a new job description will be produced.

About the Successful Candidate:

Essential:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Uphold Muslim Hands’ Organisational Values

Education:

Essential:

• A degree in journalism, media, communications, social sciences, development, social/public policy, international affairs, or related areas.

Desirable:

• MBA, or masters level degree in International Development or related subject.

Experience:

Essential:

• Must possess excellent writing, editing, and speaking skills.
• Must be well versed in MS Word, Excel, and PowerPoint
• Must be well-versed with IT software such as intranet and internal communication systems
• Must have a passion for working within a Communications environment, preferably within the international development sector and ideally within Communications for Development.

Desirable:

• Possess experience in internal communication, reporting, documentation, and internal publication.
• Be well versed in different fundraising requirements and strategies.
• 2 years relevant NGO/Charity experience. Work experience in communication and development or humanitarian related fields will be an asset.
• Charities/INGO experience.

This is a very rewarding position for the right person. If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

Deadline for applications is Wednesday, 17th February 2021, however, we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

This is a great opportunity to work for Rainbows, the only hospice in the East Midlands for life-limited children and young people. We are here to make life brighter with amazing care and support for them and their families – you can be part of it too. Come and be part of something amazing. Come and be part of the Rainbow.

As a vital part of the Marketing and Fundraising Team, the post holder will build relationships with the Family Support and Care Team to proactively recruit and maintain long-term relationships with new and existing Rainbows families to help spread the word about the work we do across the East Midlands.

Reporting to the Head of Marketing and working very closely with the Family Support and Care Team to understand current issues facing our families, the person will provide continuous weekly content (written, video and photo) sourced from families for multi-channel marketing, fundraising, social media, and PR campaigns, as well as supporting fundraising events. They will also create, maintain and update family records on our database detailing how and where families have been involved in helping promote Rainbows.

Based at the Hospice a minimum of one day a week, the post holder will also be required to source, support and train families to talk about Rainbows at fundraising events. The person will be required to accompany families to fundraising events (evenings/weekends) to support the work of Rainbows.

The person will work as the key liaison between Rainbows and Rainbows families, ensuring the best interests of the family and the organisation are protected. 

You’ll have proven experience of working with individuals from diverse backgrounds including children with complex care / special needs and their families, and well as strong understanding of safeguarding processes and data protection.

An understanding of marketing campaigns and the use of social media for promotion / marketing purposes is essential, along with the ability to develop and maintain cross team relationships at all levels. You’ll be able to demonstrate experience of developing and working simultaneously on a number of campaigns, liaising and coordinating with various stakeholders.

Our Values are: Welcoming, Excellent, Co-operation, Accepting, Responsive, Energetic. If you can demonstrate these and have the necessary skills and attitude, we can offer you:

• A competitive salary, leave entitlement and pension scheme.
• Career development opportunities
• A full induction and on-going quality training
• The opportunity to become part of a great organisation.
• Flexible working hours

Closing date:  28th February 2021.

Please note that we are looking for a start no earlier than April 2021.

Applications:

For more information about the role, please download the Job Description and Person Specification. 

Please submit a copy of your current CV and a covering letter, no longer than two pages of A4, outlining your experience and skills relevant to the job description and person specification, an explanation for any gaps in your CV and other information that you feel we should know in order to assess your application.

No agencies please.

Vacancy Reference Number:

HOUKP/PR/UK-R1

Position title:

Head of UK Programmes

Reports to:

Director of Programmes

Location:

FLEXIBLE – with Nationwide Travel

Attendance Frequently Required at Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

• Dependant on Experience

Terms of Employment:

Permanent Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 5th January 2021

Approx. Interview & Role Commencement Date(s):

Interviews: As and When Suitable Candidates Identified

Start: ASAP thereafter

NB: -

• Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
• Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the ‘closing date’ [5th January 2021].

Background

Muslim Hands is a UK faith based international relief and development organisation working in over 40 countries worldwide. The headquarters of Muslim Hands is based in Nottingham, with additional operational function of the - fundraising team located in London. There will be occasional travel between the two locations.

Muslim Hands UK is seeking an enthusiastic, dynamic and passionate individual to lead our UK programs work. The program has reached an exciting period of growth and change.

Purpose of Post: Delivery of an impactful and effective UK program with reach and support for the vulnerable in line with the UK engagement strategy.

Main purpose of the Role:

The Head of UK Programmes will ensure the development of the MH UK National Strategy, which encompasses the implementation of a UK programme with strategic partnership engagement plan. 

 The Head of UK Programmes will report to the Director of Programmes and manage the UK programmes team.

The candidate will have demonstrable experience of successful delivery of UK civil society programme and project management. Ideally will have experience and knowledge of poverty, – education and food sector in the UK.

Main responsibilities

Strategy

• To ensure that the MH UK strategy and theory of change for MH programmes aligns with and in support MH’s global strategy.
• Carry out regular performance and annual review of UK programmes based on strategic aims and KPI’s

Programme Management

• Review proposals of proposed interventions to ensure innovative projects and programmes are designed adhering to sectoral standards, principles in accordance with UK guideline on humanitarian interventions and best practice
• Overseeing end to end cycle of the programme
• Effectively coordinate and liaise with partners to successfully implement interventions
• Ensure effective M&E arrangements through impact evaluation.
• Ensure the UK programme is in line with MH policies and procedures
• Ensure the effective use of the internal programme management system
• Ensure all UK programmes are in line with due diligence, risk procedures

Finance and Compliance

• To ensure effective implementation of projects through progress and financial reporting
• Develop MH UK programme budget
• Ensure that all records are maintained and stored appropriately in line with MH document management and IT policies
• Ensure documents and relevant procedures are correctly and appropriately applied.

Networking and Influencing

• To significantly raise the profile and visibility of MH UK Domestic Program
• To build and strengthen strategic national and local partnerships
• Represent MH on national and regional platforms. To develop understanding and support and to work in collaboration with faith-based and non-faith-based organisations
• Using MH and other networks with local CSOs and Government bodies to promote MH UK programmes
• Coordinate with internal stakeholders to ensure the internal visibility of MH UK programmes

Capacity Strengthening

• Provide insight into UK CSO trends to all relevant internal stakeholders and become a champion for UK Programmes internally and externally
• Ensure the vision, values and aim of the UK domestic programme continue to be embedded in all areas of work and are clearly communicated internally and externally.
• Ensuring areas of MH are in line with current UK CSO trends
• To work closely with colleagues and partners with relevant technical expertise to ensure (planning, monitoring, fundraising, M&E and governance and other appropriate support is available for UK programmes.

Communication and Marketing

• To provide key case studies to communication colleagues, in order to create further opportunities by highlighting key stories which heighten the awareness of the UK Domestic Program

General Responsibilities

• To undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation

Person specification: - 

Essential Requirements:

• Ability to travel independently within the UK

• Thorough experience of working within UK civil society sector
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;

OR

Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Highly Desirable:

• Experience of Team management
• A Masters level or equivalent relevant qualification
• Project Management qualifications  

Please register your interest and apply by sending in your current CV and a suitable covering letter.

Deadline for applications is 5th January 2021 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Location: This role can be based at any of UK-wide hubs

The Trust is seeking an exceptional individual to be part of the Executive Committee, responsible for leading The Prince's Trust to ensure its life-changing support is safely delivered to children, young people and young adults aged 11-30 across the UK.

You will oversee the quality and development of our lifechanging activity helping over 60,000 young people across the UK each year. Ensuring we are always innovating our offering based upon the latest trends and research, the function will also create all young person focused programme content ensuring a consistency of message.  This team will lead crucial impact reporting for The Prince’s Trust providing the powerful evidence of the difference our work makes for young people.

Most likely coming from an education, employability or enterprise background, you will have deep knowledge, understanding and empathy of the issues facing young people and the interventions needed to support them. You will be able to demonstrate the sophisticated leadership skills required to lead change along with proven analytical skills to drive effective decision making. The ability to communicate and influence at a senior level will be essential, both with internal functions and our external partners.

As part of the Executive Committee, you will lead one of The Trust’s Equality, Diversity and Inclusion Networks, and have a natural and instinctive interest in others that reaches beyond the role.

The Trust are handling all enquiries through our Talent Acquisition Team, and you will be asked to provide a CV and supporting statement as part of your application.

For more information, please go to the job description. (This will open in a new window). 

If you are viewing this on a job board, please visit our site by clicking ‘apply’ for the job description.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 670

Are you a highly committed, dynamic individual wanting to make a difference and support the improvement of mental wellbeing in Derbyshire?

This is an exciting opportunity for an enthusiastic and skilled practitioner to join Derbyshire Mind to deliver the Active Monitoring programme working alongside GPs in Derbyshire at a time when the service never been more valued.

Active Monitoring is a psycho-educational programme developed by Mind designed to meet the needs of patients experiencing mild to moderate mental health problems within Primary Care. The role will involve working directly from a GP surgery, delivering the Active Monitoring service.  The role will proactively work with individuals on agreed pathways to support early intervention via a facilitated self-help workbook approach.

The successful candidate will have a Level 3 qualification in Health & Social Care or equivalent and experience of providing mental health/wellbeing services to clients within a primary care setting.  They will have excellent interpersonal skills and be able to build strong working relationships with both internal and external stakeholders, as well as an enthusiastic, committed approach and personal resilience.  The role will be based in 3 GPs surgeries in Derbyshire, and the postholder will be required to travel to each of these on a weekly basis. However due to Coronavirus restrictions the role may be temporarily home based, carrying out appointments by phone or video call.

Derbyshire Mind is one of a federated network of local Mind charities across the country.  Our focus is on improving mental health and wellbeing for people across Derbyshire and Derby City.  We provide a range of advocacy and community wellbeing services designed to support people with mental health problems as well as the wider population.  We are committed to developing innovative and responsive services which further promote mental health awareness and wellbeing.

Vacancy Reference Number:

ISUFSC/ISU/UK-R3

Position title:

International Support Unit (ISU) Finance and Services Coordinator

Reports to:

Director of International Support Unit

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

£27,000 – £32,000 (depending on experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, Extendable)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 11th JANUARY 2021

Approx. Interview & Role Commencement Date(s):

Interviews: As and When Suitable Candidates Identified

Start: ASAP thereafter

NB: -

• Previous applicant need not apply.
• Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
• Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the ‘closing date’ [11th JANUARY 2021].

Background

Muslim Hands is a UK-based international relief organisation working in over 40 countries worldwide. International Support Unit (ISU) support the development of Muslim Hands partner offices in the areas of fundraising and communication, program management, administration and finance and at the outset the unit will focus on the following countries non-exhaustive list Canada France South Africa and the United Kingdom. 

Role Overview:

1.  Finance

• Provide direction and support to the partner offices to develop and implement a financial strategy in line with their organisational strategic aims.

• Work with international partner offices to develop and implement the organisation’s annual budgetary planning. Ensure effective models and tools to enable planning and budget management at all levels.

• Oversee the preparation of the partner offices’ annual budget, monthly management accounts and annual financial accounts.

• Support senior management in creating strategic financial plans for the future through an analysis of the business climate and market trends.

• Ensure that financial policies and practices are in line in statutory regulations and legislation in their respective countries in the partner offices.

• To develop, implement and maintain the operation of financial controls, standards and systems in the partner offices.

• Facilitate day-to-day operations, including tracking financial data, invoicing, payroll, bank statements, and reviews completed monthly bank reconciliations.

• Support to produce and monitor the departmental and annual budget, review cash flow, accounts and other financial transactions for each department within the partner offices.

• Reviews, develop and maintain internal accounting controls and procedures and advise staff on internal controls and accounting policies and procedures in the partner offices.

• Organise monthly budget review meeting and prepare official reports on a monthly, quarterly and annual basis to present to Director of International Support Unit, Management and Board of Trustees in the partner offices. 

• Organise and lead monthly meetings regarding financial performance in the partner offices and ensure all budgets are confirmed and accurate for quarterly presentations to the Management for future decision making.

• Lead financial training for budget holders to enable them to fulfil their responsibilities concerning financial Management.

• Support managers in the partner offices by critically analysing projects budgets, and financial proposals.

• Oversee both internal monitoring and evaluation processes and the external auditing process. Carry out internal checks and audits as needed.

• Assist the Director/Board in preparing and ensuring annual accounts (All MH-internationally registered entities) are instructed.

2.  Programme Financial Management

• Support Muslim Hands partner offices to produce program financial reports at regular intervals (monthly, quarterly and annually).

• Oversee the preparation of project budgets and costings as well as project-based accounts.

• Support international offices to develop and implement the programme annual budget to ensure it is in line with the organisation’s financial procedures to deliver projects.

• To support international offices financial transactions to and by MH partners in accordance with MOU and programme funding agreement.

• Support International Offices in presenting financial reports to the Director, Senior Management and Board of Trustees on a monthly, quarterly and annual basis.

3.  Finance Human Resource

• Review, revise and ensure that HR processes and procedures are appropriate within finance teams.

• Support the partner offices to effectively recruit, induct, trained and manage staff in the relevant department.

• Provide regular feedback, training and support throughout the year to create a capable and highly motivated workforce in the partner offices.

4. General Responsibilities

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in Live-TV-Appeals during our peak periods [Ramadan, Qurbani and Emergencies].
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation

Person specification:

Essential Requirements: Qualification and Experience 

• Minimum degree level ideally in management/Accountancy or business qualification and membership of appropriate professional body.

• At least 2 years’ experience of working as a finance coordinator within the not for profit sector or Public Authority (Local or National Government

• Experience of managing /assisting financial operations in an organisation or as second-in-command in a larger organisation. 

• Experience of leading, managing and motivating non-finance functions such as HR, legal, facilities and administration highly desirable.

Essential Requirements: Skills

• Strong management capabilities with the ability to hire, inspire, and maintain a team of top professionals, interns, and consultants.
• Demonstrated budgeting skills and solid experience in financial systems, with a strong knowledge of Generally Accepted Accounting Principles and profit and non-profit accounting and accounting systems. 
• Exceptional strategic thinking and problem-solving skills, with the ability to lead the financial reporting and analysis required to support strategic decision making.
• Ability to effectively communicate complex financial data (both written and verbal), articulate trade-offs, and distil information into clear recommendations for a range of decision-makers.
• Good level of knowledge with audit, compliance and internal control issues, and best practices related to risk management and insurance.
• Ability to maintain strict confidentiality in her/his work, exercising excellent judgment and discretion at all times.
• Strategic thinking and long-range planning skills and proven ability to meet deadlines
• Accomplished at working in an environment that is demanding and fast-paced, where there are sometimes competing needs and limited resources

In addition to which,

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

[1] Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;

OR

[2] Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Frequent International travel to Partner Offices in Canada, France and South Africa

Please register your interest and apply by sending in your current CV and a suitable covering letter.

Deadline for applications is 11th JANUARY 2021 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by / after the closure date unfortunately your application will have been unsuccessful.

PLANNED WORKS AND INVESTMENT MANAGER, ASSET AND DEVELOPMENT, NOTTINGHAM, PERMANENT, 37 HPW, FRWK22 £37,363 - £39,854

We aim to make people’s lives better. Do you?

Framework is a charity delivering housing, support, health and employment services to people with a range of needs.  We assist rough sleepers and those at risk of homelessness.  We support excluded youngsters into adulthood, and those just starting work.  We provide treatment for mental health, alcohol and substance problems, and join up services for people with complex needs. 

Through 70 services across the East Midlands, Framework is both a safety net and a platform for change.  Each year more than 12,000 people approach us for help.  Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better.

We have made a commitment to understand better the role and performance of our assets – in terms of both financial and social objectives. We are close to concluding our Stock Condition Survey when we will consider our stock investment and disposal priorities, in addition to responding to other factors including:

•Meeting carbon neutral targets

•A continuing focus on fire prevention and safety

•Any new requirements of the social housing white paper – for instance around building safety, eradication of damp, and enhanced rating systems

In addition, we are hopeful that the new 21-26 affordable housing programme and the Next Steps programme will enable us to increase the scale of our new build and acquisitions ambitions and enable a structured programme of re-improvement and conversion.

The role of Planned Works and Investment Manager will bring in additional technical skills and knowledge and provide the capacity to meet those challenges in addition to providing resource to the repairs team.

The Planned Works and Investment Manager will ensure the effective performance, direction and leadership of Planned and Programmed Works. This will include capital and cyclical maintenance programmes, and tenant liaison services in the planning, maintenance, improvement and investment of housing stock and other assets held.

They will also be responsible for identifying the performance of individual assets and properties and recommending appropriate action with regard to both investment and disposal. The manager will be effective in developing and implementing co-ordinated systems, process and plans.

This is an opportunity to join a value-driven organisation taking responsible risks to tackle poverty, injustice and exclusion.  If you believe you can meet the challenge we would love to hear from you. 

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE

Hours: Full Time, 35 hours per week - part-time may be considered on a 4-day week basis

Location: This role can be based from any of our UK-wide hubs.

The Trust is seeking an exceptional individual to be part of the Executive Committee, responsible for leading The Prince's Trust to ensure its life-changing support is safely delivered to children, young people and young adults aged 11-30 across the UK

We have recently commissioned an organisation-wide safeguarding audit to enable us to gain a deeper understanding of current arrangements for safeguarding our beneficiary group and to highlight any opportunities to further strengthen our approach.

Ultimately responsible for leading a project board to review the key findings and recommendations of the audit report, you will define and drive an action plan as part of an overall safeguarding strategy providing support and appropriate challenge, where required at, all levels of the Trust. 

You will need to have the relevant executive strategic experience, ideally with a blended safeguarding background in a statutory or hybrid environment. Possessing strong people leadership skills crucial in delivering positive change, and you will be able to demonstrate a wide cultural awareness of others, supporting our Equality, Diversity and Inclusion strategy.

For more information, please go to the job description (this will open in a new window). If you are viewing this on a job board, please visit our site by clicking ‘apply’ for the job description.

We are open to flexible working patterns subject to overall objectives being met. The Trust is handling all enquiries through our Talent Acquisition Team, and you will be asked to provide a CV and supporting statement as part of your application.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 669 

Please note: Your application will not be considered without submitting a cover letter and including your notice period.

Role: Regional Partner - Midlands (home-based with regional travel and occasionally national travel).

Are you a good fit?

You want to work with a highly respected and aspirational brand, at the heart of a network of many of the UK’s leading figures and employers. 

You know that technology has a significant role to play, but that human interaction and relationships are of even greater importance.

You want to feel like a valued member of a growing team, in an organisation which recognises that that its people are not just a number, but its greatest asset and part of an extended family, working together to support each other to meet organisational and not just individual goals.

Ideal candidates will be looking for a demanding post in a fast moving entrepreneurial charity. This is an exciting time to join our team as we take Speakers for Schools to the next level. 

You should be sociable and confident and happy building and maintaining relationships with multiple internal and external stakeholders

What is Speakers for Schools?

Founded by ITV Political Editor Robert Peston (Trustee), and chaired by Andrew Law (Caxton Associates), Speakers for Schools was created to help level the playing field for UK state schools and their students by giving them the same access to the UK’s leading figures from politics, business, science, sport, the arts and more, as that enjoyed by private schools.

Bill Gates, Baroness (Martha) Lane Fox, Professor Brian Cox, David Dein, David Cameron, Natalie Bennett, Ed Balls, Naomi Campbell and over two thousand other influential, eminent and inspirational people, have been kind enough to volunteer their time to speak with Speakers for Schools. Almost a million Young People have attended a Speakers for Schools talk.

In 2016, we launched our Experience Programme. Experience works with our outstanding network of speakers and partner employers, to offer young people, amazing work experience opportunities, which would often be out of reach to them.

Our Experience Programme has more than trebled in impact since September as employers such as the Bank of England, M&C Saatchi, Disney, Spotify, Santander, Morgan Sindal, BA, BP, Cisco and others offer placements to thousands of Young People. In March we launched a ground-breaking virtual work experience programme in response to the Covid-19 pandemic.

Main purpose of role

You will be championing the Midlands by creating an ecosystem of employers, schools and young people to provide equal opportunities for all. Based remotely, with frequent travel to stakeholders across your region. 

Leading our community - Focusing on relationships, connectivity and working to bring leaders together in a shared mission of equal access. You will be responsible for connecting a network of schools, colleges, employers and partners in the Midlands.

Delivering our experience - Forging a regional ecosystem to provide quality experiences for young people with regional employers. Bringing innovation to work experiences and skills across the region to build a talent pipeline, bespoke for the your region.

Driving our impact - Supporting young people in developing their aspirations is at the core of what we do. The absolute essence of your role will be to transform lives through ambition-changing experiences, opening opportunities for those with the highest needs.

Key Duties

• Manage relationships with stakeholders ensuring an exceptional experience.
• Creatively communicating with stakeholders to keep them engaged and active.
• Proactively reach out to schools and employers to onboard them to our mission.
• Collaborate with the delivery team to ensure a seamless service for work experiences.
• Working with internal systems and processes for a slick operation and clear reporting.

Key Skills

• High energy communicator with consistency, character and care, ensuring all you reach feel motivated to work with you as an eminent champion for employability in your region.
• Detailed operator with the wide vision to see the whole scope of your region and connect the dots to open up vast pathways for student experience with logic and efficiency.
• Key collaborator able to connect with the national team and the London head office, to gain what you need to support your region and give to our overall charitable objectives. 

Key Experiences

• Good experience working in or around careers and employability
• Good experience networking, relationship managing or community building experience.

We are looking for people who:

• Are sociable and confident and happy building and maintaining relationships with multiple stakeholders
• Excel at organising their workload and enjoy driving work forward independently
• Think strategically and can change tactics while still meeting larger objectives

We are looking forward to holding video interviews through January and appointing our Regional Partner swiftly so we can start delivering a difference in February and beyond. You must have the right to work in the UK without visa restriction to be considered.

It's not just a matter of qualifications. As an eclectic team, one size does not fit all. A degree level qualification may be useful, but experience, effort and amazing communication skills is just as valuable.

Why us?

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has doubled in size in the past year. This has supported 278% growth in our Experience programme and 10% growth in our Inspiration programme during the past 12 months.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost two hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles.

Diversity at our core

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity is at our core, join us.

How to Apply:

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Please make it clear in your cover letter what previous experience you have working with Salesforce. 

Please note, if you do not provide a covering letter your application will not be considered.

Appointees are subject to a successful DBS check, as contact with young people is likely.

The Journey to joining Speakers for Schools:

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications.

This is a great opportunity to join our local delivery teams in our Central Region.  We are looking for an Operations Executives to manage a caseload of Young People into sustainable outcomes.  We are currently working from home which will feature for the foreseeable period.

Your responsibilities will include delivery of a range of sessions to local Young people helping them secure positive outcomes in Employment, Education or Enterprise. Working as part of a small team you will need to be flexible, adaptable and build great relationships with Young People, our delivery partners and volunteers. You will help to deliver our ambitious plans to provide the very best support to young people across the area whilst ensuring the Trust is known to local recruiters for referrals. Within your role you will have responsibility for a specific theme, either Enterprise, Education or employability.

We have the ambition to become the very best organisation within the sector. You will be required to continually innovate, review, and support our operations to ensure we deliver the very best for young people across the area.

We want to hear from applicants that have high motivation to succeed, can work to local contract requirements and KPIs and are a great team member.

 You will collaborate with a wide range of stakeholders (internal and external) and ensure that our delivery plans are achieved, and the quality and impact is high.

The Trust has a behavioural framework which informs all our work with colleagues, young people and partners. Through the process, the successful candidate will demonstrate their ability to lead by example, communicate effectively, continually improve themselves and others and by working as one team deliver results for the benefit of young people.

For more information, please go to the job description. (This will open in a new window)

Please note: We will begin reviewing applications prior to the closing date so we advise you to submit something sooner rather than later. If you have already applied, you do not need to reapply. 

Vacancy Reference Number:

VE/COMMS/FR/UK-R1

Position title:

Video Editor

Reports to:

(Interim) Comms Manager

Location:

Remote (with periodic attendance at Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE)

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £26,000.00 per annum (commensurate with experience)

Terms of Employment:

Permanent Full Time Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 11th January 2021

Approx. Interview & Role Commencement Date(s):

Interviews: W/C 11th January 2021 & 18th January 2021

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

The Fundraising team is young, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.

Main Responsibilities:

As Video Editor you’ll form a key part of Muslim Hands’ growing Fundraising team. Working closely with all parts of the team, you will shine a light on all aspects of the great work Muslim Hands is doing worldwide.

We’re looking for a highly self-motivated and creative Video Editor to produce short and long form video content for the Muslim Hands Fundraising Department. With a focus on online content, this role will play to the strengths of a creative who has a solid understanding of social media strategy, particularly YouTube.

Person Specification:

The successful candidate will be responsible for producing and delivering effective fundraising video content, tailored for the wide variety of platforms we use. You could be editing a case study video one day, and a video podcast the next. Story telling must be your passion, with the ability to story board and script write being part of your core skills. Your technical skills will be highly polished yet have a desire to learn and develop further. Motion graphic skills are a huge bonus. Colour grading, sound editing and captioning are all second nature to you.

You will also be skilled in using a camera to record new footage, which will require travel across the UK and abroad, so ability to travel is a must. You must also be able to turn archived footage into something new and fresh.

You will have experience in creating video content which is emotive and drive the viewer to take action. Above all, you must be able to work well as part of a team and express your ideas effectively.

Essential: The Ideal Candidate Will:

• Possess a BA [or Equivalent] Qualification in a relevant programme of Study
• Possess the ability to demonstrate current eligibility to work within the United Kingdom
• Be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
• Undertake any reasonable responsibilities as required by Line Manager
• Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

Essential Skills Required:

• Idea generation
• Good time keeping and organisation skills
• High proficiency in Adobe Premier
• Story boarding
• Audio editing
• Skilled in camera operating
• Ability to produce video end-to-end

Preferred Skills Required:

• Skilled in Adobe After Effects, Photoshop and Illustrator
• Photography skills
• Animation skills a plus

Preferred experience:

• Substantial experience in a video editing role
• Experience in creating content for YouTube and the web
• We would also encourage exceptionally skilled graduates to apply

If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable for this opening – Remember to quote the reference number above!!

Deadline for applications is 11th January 2021 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

About Us

The National Lottery Community Fund is the largest community funder in the UK - we’re proud to award money raised by players of The National Lottery  to communities across the UK. Last year alone we gave out over half a billion pounds (£508.5 million) of National Lottery funding to over 11,000 community projects across the UK, enabling even more people and communities to bring their ideas and ambitions to life. We support a wide range of health, educational, environmental, and charitable projects with grants ranging from as little as £500 to multi-million-pound programmes. 86% of our new grants were for less than £10k.

At the heart of everything we do is the belief that when people are in the lead, communities thrive. National Lottery funding is open to everyone and we’re privileged to be able to work with the smallest of grassroots groups right up to large UK-wide charities. We have changed how we work across the Fund to help us serve people and communities more effectively, working flexibly and on their terms; working closer to communities.

About the Role

In this exciting new post, you will play a pivotal role as a senior leader within the newly formed Funding Strategy Directorate, working closely with the Funding Strategy Director and Senior Management Team to ensure the implementation of the Fund’s vision and ambition.

The Funding Strategy Directorate is a central enabling function that supports the development, innovation and delivery of our funding across all our funding portfolios. This role will lead the Funding Design and Development function, accountable for our grant management system alongside funding controls, policy and practice. With a deep understanding and demonstrable experience of delivering user-centred design approaches and applied strategic thinking you will enable us to deliver excellent services both to our external customers as well as our internal teams.

To be successful in this post you will be passionate about our work and strategy ‘People in the Lead’. You will be an established leader with first class team leadership and coaching skills. You will be adept at setting strategies that drive forward positive change marrying business needs with innovative analysis. You will have experience of designing and delivering a major digital system and be skilled in making complex decisions balancing outcomes with risks.

The team is spread across the UK and you can be based at any of our office locations. When we return to the workplace there will be some travel between offices.

Contract Type: Permanent

Hours: 37 Hours per week, flexible working considered

Interview Date: W/C 1 Feb 2021

Essential Criteria

Please ensure that your application demonstrates, with examples, how you meet all these essential criteria.

• Deep understanding of the communities we serve and our role as a funder
   
• Experience of leading strategy for the whole organisation, marrying business needs with innovative analysis
   
• Demonstrable experience of delivering user-centred design approaches, applying strategic thinking in how to provide the best service
   

• Responsibility for the design and delivery of at least one major digital system used by a business or organisation to manage its work whilst aligning with its ambition.
   
• Building or growing at least one team of mixed skills to deliver such a project.
   
• Proven ability to coach and lead teams in agile and lean practices, thinking of new and innovative ways of working to achieve the right outcomes
   

• Excellent Communication and collaboration skills, with demonstrable ability to mediate between people and communicating with stakeholders at all levels
   
• Experience of making and justifying decisions characterised by high levels of risk, impact and complexity

Desirable Criteria
 

• Knowledge of the wider digital economy and advances in technology, understanding how these impact on a funder context

For You

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including:

• Generous annual leave and company pension scheme
   
• Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals
   
• Enhanced paid maternity, paternity and adoption leave
   
• Season ticket and cycle to work loans
   
• Paid volunteering leave
   

How to Apply 

Visit our website on The National Lottery Community Fund for further details about the vacancy and our application process.

 Equal Opportunities

Equality, diversity and inclusion in our grant-making, and amongst our people, are all vital to our success in supporting people and communities to thrive.  We believe our people should represent the communities, organisations and individuals we work with.  We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds. We are a Disability Confident employer and positively welcome applications from disabled people.

Derbyshire Mind is looking for a well organised, enthusiastic and committed Administrator who enjoys talking to people on the phone and believes in providing excellent customer service to everyone who contacts us. 

This key role would suit someone with strong administrative and customer service skills with an interest in mental health, advocacy or working for a charity.

The role will be office based at Kingsway Hospital, Derby with occasional travel across Derbyshire.  The role is temporarily based at home however, due to the Coronavirus situation.

You will be inputting data into a database on a daily basis and working alongside a colleague in the same role, you will be the administrative support hub for advocates and managers. 

Many of our clients and people who contact Derbyshire Mind are vulnerable people who have a mental health problem, dementia, learning disabilities, or autism.  They will have differing support needs and may be distressed, so you will need to have an empathetic, non-judgemental and calm approach. 

The purpose of the role is to:-

• Provide a first response to clients and others contacting Derbyshire Mind by telephone, email or online.

• Respond effectively and efficiently to all enquiries, providing high standards of customer service.

• Provide a high standard of administration support for the advocacy services and the Senior Management Team.

• Accurately record all enquiries and referrals on a client management database.

Derbyshire Mind is a local mental health charity focused on improving mental health and wellbeing for people across Derbyshire.  We are one of a federated network of local Mind charities across the country.  We provide a range of advocacy and community wellbeing services designed to support people with mental health problems as well as the wider population.  We are committed to developing innovative and responsive services which further promote mental health awareness and wellbeing.