Head of service commissioning and contracts jobs

We are Age UK York, a local independent charity which exists to support the older people of York and those around them. For over 50 years our team of staff, volunteers and supporters have helped us to offer a wide range of services providing vital and trusted support so often when it is needed most.

Our vital work is needed today as much as ever and we ever welcome people to join our team as together we realise our shared mission of making a positive difference to the lives of the older people of York.

Job Summary:

Would you like to make a life changing difference in support of local people and communities in need here in York? Can you bring financial management expertise to support a team effort and help shape the future of our long standing charity?

Age UK York is offering an exciting senior leadership opportunity to join our fantastic team and support our vital work here in York. Could you be our Head of Finance and help lead our  team, ensure our effective financial arrangements and the vital part it plays in realising our mission in the positive difference we can make in helping others.,

We are looking to find for our new Head of Finance who can bring their experience, expertise and passion to support our local York charity, our team and those we are here to help each and every day.

You will manage our brilliant team with a focus on strong financial management. With both internal and external focus the role will lead on our financial management and helping our charity make every penny entrusted to us count, as we develop, manage and realise our financial goals and the difference the enable Age UK York to make in supporting older people and those around them across York.

You will be part of our energised senior leadership and management teams helping to shape our charity and the continued positive difference we make whilst working closely across our teams in their role together with our Board of Trustees.

The opportunity offers an excellent benefits package and support for your own personal development and aspirations. The opportunity would not only empower you to take forward the strong legacy from our current team though bring your own identity, ideas and strengths to the fore in our collective efforts to be there tomorrow and beyond.

Key Responsibilities:

We are looking for an experienced financial manager with a keen eye for detail and drive for high performance, continuous improvement and team work. With an ambition and drive to make a telling contribution and strengthen our charity and the difference we can together make in supporting older people  and communities.

We would love to hear from you if you have:

· Experience and success in leading the financial management for an organisation.

· Experience in providing leadership within an organisation; an eye for detail and a driver of standards in continuously learning and strengthening working practices and outcomes.

· Managed a team providing support, motivation and nurturing talent and opportunity

· The ability to readily transfer your existing experiences and skills to a new challenge;

· Understanding of your strengths and areas for continuing development and proactively build your knowledge and skills

We would love to hear from you.

We’re looking for someone who:

· Is successful in providing financial management for an organisation and effective in collaborating and supporting non-financial colleagues in our shared financial goals and successful practice.

· Demonstrates wider leadership qualities including contributing to overarching organisational strategic priorities.

· Skilled, including an excellent communicator, in building and maintaining successful relationships across internal teams and external partnerships.

· Able, and experienced, in delivering in meeting outcomes and targets whilst supporting a performance and continuous improvement organisational approach.

· Highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;

· Strong attention to detail, analytical and critical thinking qualities, and able to apply and be energised to meet organisational challenges and opportunities in continually strengthening our organisation to help us realise our vision, mission and priorities.

Qualifications, Skills and Experience:

· Ability to prepare, manage, monitor and report on budgets.

· Previous experience in one or more, management or financial accounting roles delivering day to day finance functions.

· Experience of line management and support, motivation and development to colleagues and collective team.

· Experience of supporting the development and delivery of high quality services through financial management and support to operational colleagues.

· Effective understanding of financial statistics and accounting principles.

· Strong interpersonal, communication and presentation skills. Including interpreting and communicating financial information to non-finance function colleagues and in support of decision making; a facilitative and accessible approach; ability to manage remote communications and diplomacy and conflict resolution skills.

· Passion and commitment to work within a not-for-profit organisation and support a team approach in working to help others.

· Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.

Salary and Benefits:

• £17.75 per hour, £32,391 (FTE) per year, pro rata
• Flexible working options within our 21 hour per week role
• A genuinely friendly and supportive environment
• Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.
• Birthday day off
• Enhanced sick pay after 6 months of service
• Flexible work schedule 
• Potential for funding towards professional qualifications 
• Employee discounts including Blue Light Scheme eligibility
• BUPA Employee Assistance Programme (EAP)
• Free eye test 
• Free flu jab 
• Free DBS (Disclosure and Barring Service)

As Head of Initial Training, you will lead a committed training team and play a key role in ensuring that our formation, teaching and equipping enable Evangelists and Pioneers to thrive in a rapidly changing church and mission context. You will bring together theological education, creative teaching, formation and practical mission, ensuring that our training remains both academically robust and deeply rooted in the realities of ministry.

This is a role for someone who is passionate about developing people, confident in leading teams and excited by the possibilities of theological education and digital pedagogy. You will need to be an excellent communicator and teacher, able to inspire others, build strong relationships and lead with both vision and practical focus.

Please see the job pack for the full job description and person specification. 

Salary: £47, 467 per annum

Hours: 37.5 hours per week with some weekends and flexibility as required for Training weekends and other relevant requirements.

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 25 days, plus Bank Holidays (total 33 days)

Contract:Full-Time, Open Ended

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Application Deadline:9am on Friday 18th September 2026

Interview Date:  Thursday 1st October 2026, Sheffield

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To apply, please download and complete a Faith Based Application Form for this post. When you are ready to submit your application, please upload a copy on the Jobs page of our website. 

Help build the operational foundations of a pioneering national nature-based mental-health service for young people.

We are looking for an experienced, highly organised Operations Lead to turn an ambitious pilot into a scalable national membership model.

Salary: £40,000–£45,000 per annum, depending on experience
Hours: 37.5 hours per week; applications for a four-day week (30 hours / 0.8 FTE) are also welcome
Contract: 18-month fixed term, with the intention to extend or become permanent subject to delivery and funding
Location: Hybrid, with regular work with the Dose of Nature team and travel to member organisations across the UK

Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.

We are establishing a Young Person Memberships service for young people and young adults under 25. Through this model, trusted youth, community, education and clinical organisations will be trained and supported to deliver the Dose of Nature programme in the places and services young people already know.

The first phase is an 18-month pilot with approximately four to six member organisations. It will test, refine and validate a model that can be scaled nationally.

About the role

As Young People’s Memberships Operations Lead, you will establish and manage the operational infrastructure needed to make this new service work.

You will manage the end-to-end journey for member organisations: from initial engagement and readiness assessment, through onboarding, training and implementation, to active delivery, reporting, learning and renewal.

Working closely with the Young Person Memberships Service Lead, you will coordinate the systems, information, people and processes that enable safe, effective delivery. You will be the principal day-to-day contact for member Lead Coordinators, ensuring that actions, milestones, documentation, meetings and reporting are followed through.

You will develop practical systems and workflows; coordinate training, supervision and partner meetings; maintain delivery trackers, risk and incident logs; support governance and quality assurance; and produce clear programme reporting for senior leaders, trustees, funders and partners.

This is a hands-on service-building role for someone who enjoys creating order from complexity, building trusted partner relationships and turning plans into action.

About you

You will bring significant experience in operations, programme management, service delivery or partnership coordination. You will have experience coordinating a complex programme across multiple organisations or delivery sites, and of developing practical systems, processes and workflows.

You will be confident managing partner relationships, maintaining action plans and risk logs, gathering and reporting data, and coordinating meetings, training or workshops. You will be highly organised, proactive and calm under pressure, with the judgement to know when to resolve an issue and when to escalate it.

Experience in mental health, young people’s services, health, education, charities or community organisations would be valuable, as would experience of NHS or VCSE partnerships, quality assurance, grant-funded programmes or multi-site delivery.

We welcome candidates who are motivated by improving young people’s mental health and interested in the role of nature, relationships and community in recovery.

Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, satisfactory references, eligibility to work in the UK and required safeguarding checks.

Please download the full Job Description and Person Specification before applying.

Are you someone who thrives on developing new opportunities, building strategic partnerships and turning ideas into meaningful services and support for local communities?

HolidayEntitlement:25 days per year rising to 27 days after 2 years (pro-rata)

West Sussex Mind Values: Excellence, Equitable, Open, Together, Curious, Unstoppable

National Mind Excellence Awards 2025: Winner for Equality & Diversity; Highly Commended for Effective Services

Overview:

West Sussex Mind and Mind in Brighton & Hove are embarking on an exciting programme of growth and expansion into Surrey.

Hosted by West Sussex Mind on behalf of the Mind in Surrey Partnership, the Head of Development and Partnerships, Surrey will lead the establishment, development and growth of the partnership's work across Surrey, identifying and creating opportunities to improve mental health support, tackle stigma and increase access to services for local communities.

The role will involve:

• Developing relationships with Surrey and Sussex ICB, local authorities, VCSE organisations and other key stakeholders.

• Identifying and securing opportunities through grants, commissioning, tenders and partnership development.

• Involving people with lived experience in the development and design of proposals to ensure they meet the needs of local people with mental health challenges.

• Growing our mental health training offer across Surrey, including both paid-for training and community-based awareness initiatives.

• Establishing and supporting a Surrey Steering Group and maintaining excellent partnership working with Mind in Brighton & Hove.

• Leading the development and launch of the programme's profile, relationships and future opportunities.

• Reports on progress and impact to the Steering Group.

We are looking for someone who is motivated, self-sufficient and able to work independently while building strong and lasting relationships across a wide range of organisations and communities.

The successful candidate will have:

• Experience of developing partnerships across health, social care, public sector or voluntary organisations.

• Experience of securing funding, contracts, grants, commissioning opportunities or other sources of income.

• Excellent networking, relationship-building and stakeholder engagement skills.

• Experience of developing and delivering projects, services or programmes.

• Strong written communication skills, including report writing, funding applications or business cases.

• The ability to work independently, manage competing priorities and take initiative.

• A commitment to improving mental health outcomes and reducing inequalities.

Experience of working within Surrey's health and social care landscape and existing local networks would be particularly advantageous.

As this role involves regular travel between multiple locations, you will be required to hold appropriate business-use vehicle insurance to ensure you are fully insured while undertaking work-related travel. Travel expenses covered: We have designated Guildford as your base point. Any travel required beyond the cost of your normal journey from home to this location will be reimbursed in accordance with expenses policy.

Summary of some of the main duties for full details and how to apply visit the website link provided.

•Lead the development and delivery of integrated marketing campaigns across HOME’s full artistic, engagement and membership programme, working collaboratively with internal teams and external partners.
•Collaborate with the Head of Digital to plan and deliver integrated campaigns, ensuring messaging is consistent across digital and physical channels and guided by audience insight. 
•Lead the development of campaign messaging and positioning, ensuring clear, consistent and compelling communications tailored to HOME’s target audiences across different artforms and initiatives. 
•Partner with the Head of Digital to design and deliver multi-channel marketing campaigns across HOME’s entire programme, ensuring they meet or exceed income targets and contribute to audience growth. 

•Work closely with the Head of Digital to apply audience insights and segmentation in campaign planning and creative delivery. 
•Lead HOME’s media buying. Plan and manage out-of-home advertising strategies, ensuring creative alignment, timely delivery, precise targeting and budget control. 
•Be the lead for HOME Communications, Manage HOME’s relationships with PR agencies and build successful relationships with media partners and influencers. 
•     Manage freelance marketers and designers – briefing, negotiating and overseeing delivery. 
•Collaborate with visiting companies, artists, producers, funders and distributors to maximise shared marketing opportunities and ensure strong promotional presence. 

Team: Marketing and Communications

Reports to: Director of Audiences

Responsible for: 3 People

At Ambitious about Autism, we're currently looking for a Head of Risk, Governance and Assurance to join our team.

You'll lead the organisation's governance, compliance, legal, risk and assurance functions, ensuring robust frameworks and controls are in place to support the delivery of our mission. You'll act as the organisation's lead adviser on governance and regulatory matters, maintaining effective relationships with trustees, governing bodies, regulators, legal advisers, auditors and insurers.

You'll ensure compliance with statutory and regulatory requirements, uphold high standards of corporate governance, and oversee the management of legal, contractual, operational and reputational risk. You'll provide strategic oversight of governance, risk management, internal audit, insurance and contractual arrangements, strengthening organisational accountability, supporting informed decision-making and promoting a culture of compliance and continuous improvement across the organisation.

We are looking for someone who has:

• Significant experience in governance, company secretarial practice, compliance, risk or a related discipline.
• Significant experience leading governance and compliance functions within a charity, education or similarly regulated environment.
• Experience supporting Boards, Trustees, Committees or Governing Bodies, including advising on governance matters and overseeing the production of high-quality governance documentation.
• Thorough understanding of company secretarial responsibilities and corporate governance best practice including within a Multi Academy Trust or similar.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£47,124
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO
• Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home)

Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?

Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.

Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.

This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.

If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.

Open Up Music exists to open up music to young disabled people. We’re looking for an ambitious Head of Development to build the income and support that will help more young disabled musicians flourish.

We work alongside young disabled musicians to tackle inequality, develop accessible instruments, commission new music and reimagine music education and performance.

Our programmes include the National Open Youth Orchestra, the world’s first disabled-led national youth orchestra; Open Orchestras, the UK’s largest network of accessible school orchestras; and Clarion, a digital musical instrument that can be played using the movement of an eye, head or finger.

About the role

This is an opportunity to shape the next phase of fundraising at a nationally recognised charity with a strong record of turning ambitious ideas into high-impact programmes.

You will join us from a position of strength. We have already secured more than 70% of our contributed income target for the coming academic year, and our Board has committed strategic investment to growing our fundraising capacity.

You will inherit a successful trusts and foundations programme, supportive trustees, established digital and CRM systems, and an organisation-wide commitment to fundraising. You will recruit and lead a small fundraising team, diversify our income and help shape Open Up Music’s future as a member of our Senior Management Team.

Key details

• Salary: £50,000, reviewed annually
• Contract: Permanent
• Hours: Full-time, 35 hours per week
• Location: Bristol, with the option to work from home for up to half of each week
• Annual leave: 28 days plus bank holidays
• Pension: 3% employer contribution
• Other benefits: Professional development opportunities, Employee Assistance Programme and Cycle to Work Scheme
• Reports to: CEO

We understand that people have different circumstances and are open to discussing alternative working arrangements and job-share applications.

What you’ll be working on

• Leading the development and delivery of our fundraising strategy
• Recruiting, managing and developing a small fundraising team
• Protecting and growing income from trusts, foundations and corporate partnerships
• Developing individual giving, major donor fundraising, community fundraising and legacy giving
• Working with our Marketing and Communications team to create effective fundraising campaigns
• Building relationships with supporters, funders, partners and prospective donors
• Leading fundraising budgets, income forecasting, reporting and performance monitoring
• Helping colleagues and trustees play an active role in fundraising and donor stewardship

This job is for you if:

• You have significant fundraising experience and a strong record of securing contributed income
• You can manage and develop a varied fundraising portfolio
• You have led fundraising strategies, campaigns or programmes and turned plans into results
• You build strong, lasting relationships with funders, donors and partners
• You can recruit, support and develop staff and build a positive team culture
• You are confident managing budgets, forecasts, targets and fundraising data
• You can influence and work effectively with senior colleagues and trustees
• You share our commitment to equity, inclusion and ethical fundraising

Experience in music, the arts, education or disability is welcome, but it is not essential. We know that strong candidates may not meet every criterion, and we encourage you to apply if you believe your skills and experience are relevant.

How to apply

Please complete and submit both application forms included in the recruitment pack.

Closing date: Midnight on Tuesday 25 August 2026
Interview date: Monday 7 September 2026, in person in Bristol

We shortlist anonymously using candidates’ answers to our application questions. The panel will not see your name, pronouns, education or employment history until shortlisting has been completed.

We particularly welcome applications from Disabled, Deaf and neurodivergent people, people from the Global Majority, LGBTQIA+ people and people from working-class backgrounds. We offer a Guaranteed Interview Scheme for disabled applicants who meet the essential criteria.

Application materials are available in alternative formats, and we will make reasonable adjustments throughout the recruitment process.

This role is subject to an DBS check.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Head of Fundraising and Development role offers an exceptional opportunity to shape Woman’s Trust’s income strategy, develop new partnerships and play a central role in the organisation’s next phase of growth.

We are seeking an established income-generation leader who combines strategic and commercial judgement with a willingness to remain hands-on. The successful candidate will have a strong record of securing significant income, identifying new opportunities and building effective relationships with funders, commissioners and partners. They will also be a constructive and positive senior colleague: someone who works collaboratively, communicates clearly, takes ownership and contributes actively to the success of the wider organisation.

The role will oversee the development and implementation of the fundraising strategy and funding pipeline. Additionally, it will ensure the maintenance and growth of excellent relationships with both existing and prospective funders, including the stewardship of grants and timely reporting. Responsibilities will also include reviewing, updating, and developing service budgets, as well as overseeing or coordinating the submission of high-quality bids, funding approaches, and events.

As a member of the senior leadership team, this post will work cross-departmentally and will contribute to the overall strategy of Woman’s Trust, working closely with the CEO and the Board of Trustees. You will lead and line manage the Trust and Statutory Fundraising Manager, Fundraising Manager and Data Impact and Insights Manager. You will deliver a direct income target for each year, with a focus on the development and tendering of statutory commissioning.

Hours: Full-time, 35 hours per week.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership  locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Please note, CVs and cover letters should be sent in Word format.

Closing date: 31st August 2026.

First stage interviews (online): 22nd September 2026.

Second stage interviews: 28th September 2026.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

Head of Belonging and Support
Create Connection, Belonging and Opportunity for Students. 

At the heart of every great student experience is a sense of belonging - and we're looking for a leader who can help create it.

This is an exciting opportunity to shape how students connect, participate and access support across Exeter Students' Guild As our Head of Belonging and Support, you will lead the systems, services and communities that help students build confidence, develop relationships and make the most of their university experience. You'll oversee student-led activity, communities, volunteering and independent advice services, ensuring they are accessible, inclusive and designed around student needs. As a member of the Senior Leadership Team, you'll play a pivotal role in creating opportunities for all students to engage, thrive and progress into leadership. If you're a strategic leader who is passionate about inclusion, empowerment and creating meaningful student experiences, we'd love to hear from you.

The Role

Role: Head of Belonging and Support
Hours: 35 hours per week (worked flexibly)
Salary: Grade E £52,055.01 - £55,225.18
Contract: Full Time Fixed Term for 2 years
Location: Exeter/Hybrid

Who are we?

Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You'll have significant experience leading participation, engagement, student support, or community-focused services at a strategic level.
• You'll be able to design and improve systems that make it easy for people to engage, access support and achieve their goals.
• You’ll have a strong understanding of inclusion, belonging and the barriers that can prevent people from participating fully.
• You’ll be confident leading complex services involving safeguarding, risk management and stakeholder partnerships.
• You’ll know how to build strong relationships, influence a range of stakeholders and work collaboratively to achieve shared outcomes.
• You’ll be an empowering leader who develops people through coaching, support and inclusive leadership.
• You'll share our commitment to student empowerment, equitable access and creating opportunities for all students to thrive.

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

To view the role profile and to find out more about us and how we support our students LOVE Exeter, please visit our website.

For general enquiries, please contact us using the details located on our webiste. 

How to Apply?

NOTE: To apply for this position, you will need to submit your application via our recruitment portal located on our website. 

Application Timeline

• Closing Date: 9am 24 August
• Shortlisting: 25 – 27 August
• Assessment Day: 9-10 September

Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

• Describe a significant system or service redesign you have led. What changes did you make, what informed your approach, and what was the impact?
• Describe a situation where you had to balance autonomy, empowerment or participation with safety, compliance or organisational risk. What tensions did you need to navigate, how did you approach the challenge, and what impact did your decision have?
• Tell us about a time when you identified and addressed barriers that were preventing people from engaging, participating or accessing opportunities. How did you identify the issue, what action did you take, and what was the impact?

Please note:

• We will contact you to let you know the outcome of your application. This can sometimes take a few days.
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
• Applications received after the above closing date will not be considered.

A message from your new Manager, Alison Chambers, Chief Executive

At the Guild, we know that belonging doesn't happen by accident. It takes intentional design, inclusive communities and effective support systems to help students feel that they have a place where they can be themselves and succeed.

As Head of Belonging and Support, you'll lead that work at a strategic level, shaping how students connect, participate and access support throughout their time at Exeter. You'll join a talented and ambitious team that cares deeply about students and isn't afraid to think differently. If you're a collaborative leader who enjoys creating opportunities for others and turning big ideas into meaningful impact, I would love to hear from you!If you would like an informal chat about this role please get in touch.

Help us deliver outstanding care behind the scenes

At Prospect Hospice, every role makes a difference.

We’re looking for an organised, proactive and highly professional administrator to join Prospect Hospice, supporting the governance, quality improvement and patient safety work that underpins exceptional hospice care.

If you enjoy bringing order to complexity, keeping projects on track and making a real difference behind the scenes, this is an opportunity to use your skills where they matter most.

Hours: 15 hours per week (across 3 or 4 days Monday-Friday)

About the role

Working closely with our Quality Improvement Lead and the wider patient services leadership team, you’ll help coordinate the governance, quality improvement and patient safety activities that support outstanding hospice care.

No two days are the same. One day you could be preparing papers for a clinical governance meeting, the next supporting quality improvement projects, collating audits results and helping produce reports that influence how we continue to improve patient care.

You’ll provide administrative support for a range of important workstreams including:

• Clinical Governance and Quality Improvement
• Patient Safety Incident Response Framework (PSIRF)
• Infection Prevention and Control
• Medicines Management
• Audit and quality reporting
• CQC improvement planning
• Policy management and document control

Your work will help ensure our governance processes run smoothly and that our clinical teams have the information and support they need to deliver the very best care.

About you

You’ll be an experienced administrator who thrives in a busy environment and enjoys working with detail, coordinating multiple priorities and supporting senior colleagues to deliver high-quality work.

You’ll have:

• Experience supporting senior managers or leadership teams
• Excellent organisational skills and outstanding attention to detail
• Experience preparing agendas, taking accurate minutes and tracking actions
• Strong Microsoft Office skills, including Word, Excel, Outlook and Teams
• The confidence to work independently while building positive relationships across multidisciplinary teams
• Excellent written communication skills and the ability to handle confidential information with professionalism and discretion.

Experience within healthcare, governance, quality improvement or the charity sector would be an advantage but isn’t essential.

This is an excellent opportunity for an experienced administrator looking to develop specialist knowledge in clinical governance, quality improvement and patient safety within a healthcare environment.

Why join Prospect Hospice?

You’ll become part of a compassionate organisation where every role contributes to improving the lives of patients and families facing life-limiting illness. As well as meaningful work, we offer a range of benefits including:

• 27 days annual leave plus bank holidays (rising with length service)
• NHS Pension (for existing members) or generous contributory pension
• Employee Assistance Programme, wellbeing support, discounts including Blue Light Card
• Comprehensive induction and ongoing professional development
• A values led, inclusive working environment
• Free parking on-site

Interviews will take place on 8th September 2026

Equality & Diversity

Prospect Hospice is committed to a diverse and inclusive working environment. We welcome applications from all individuals and are committed to eliminating discrimination in our workplace and the communities we serve.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, employment offers are subject to checks, which may include DBS, references, online and social media checks, and qualification verification. We expect all staff to share this commitment and follow our safeguarding policies and procedures.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We review applications as they are received and may close the vacancy early.

The Head of Public Fundraising is a new role at Coeliac UK leading the charity’s public fundraising function. The role focusses on driving sustainable growth across individual giving, community fundraising, events, lottery, raffle, digital fundraising and merchandise. This role is responsible for delivering Coeliac UK’s 5-year fundraising strategy to maximise return-on-investment, grow long term supporter value, and contribute to the charity’s mission. 

The Head of Public Fundraising will embed and deliver comprehensive fundraising strategies, growing Coeliac UK’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.

Who are we looking for?

Key to the success of this role is a strong understanding of individual giving fundraising. This role blends the strategic oversight and leadership of a Head of role across multiple income streams, with the hands-on expertise of an IG fundraiser. Experience across other income streams and areas of fundraising delivery would be a huge benefit as the role leads community fundraising and events, will take on digital fundraising - currently led by the Chief Engagement Officer, as well as manage the data and supporter care functions, but experience in individual giving is essential as Coeliac UK has defined that as an area of priority income. To progress to a screening call with THINK Recruitment, your CV must demonstrate evidence of delivering individual giving income in a UK charity environment. 

The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.

Hybrid working

The role has a hybrid expectation of a minimum of a day a week in the High Wycombe office (HP11 2QW) to build relationships and provide support to the fundraising team, and there will be flexibility required for other in person meetings and events. However, Coeliac UK are keen to secure the very best candidate, if the hybrid expectation presents challenge for you but you otherwise meet the requirements of the role, please do get in touch with THINK to discuss. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.  You will be provided with information on how to complete your full application on the call. 

If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please contact THINK Recruitment and our team will support you.

Closing date for expressions of interest: Midday Friday 21st August

Closing date for full applications: Midnight Sunday 23rd August

Drive quality, lead change and make a lasting difference! 

About Us

Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.

Our Regulated Activities and Contract Scope

The Care Services Manager will have responsibility across our regulated and associated services, which currently include:

•  Domiciliary care (personal care in people's homes)

  •  Short Breaks and Emergency Respite (including sleep-in provision)

  •  Dementia Wraparound Support

  •  Day Break Day Services (currently unregulated)

We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.

The Role

The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.

Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.

This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.

The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.

What We Offer

• Competitive salary

• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays),             plus your 'birtholiday'

• Pension contribution scheme

• Benefits platform offering flexible high street savings and discounts on top brands

• Employee Assistance Programme and wellbeing platform

• Ongoing training and development opportunities

• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for

Key Responsibilities

1. Leading and Managing the Service

• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.

• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.

• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.

• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.

• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.

• Manage performance and conduct fairly and consistently, with appropriate HR support.

2. Quality, Compliance and Safeguarding

• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.

• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.

• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.

• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.

• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.

• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.

• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.

3. Care Planning and Service User Relationships

• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.

• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.

• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.

• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.

4. Safe Recruitment, Staffing and Workforce

• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.

• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.

• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.

• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.

• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.

• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.

• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.

• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.

5. Working with Senior Leadership

• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.

• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.

• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.

• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.

PERSON SPECIFICATION

Qualifications

· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic            completion plan.

· Enhanced DBS with adults' barred list or willingness to apply immediately.

· Full UK driving licence and access to own vehicle.

Knowledge

· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality                      statements are assessed against, and what continuous inspection readiness means in practice.

· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.

· Knowledge of safeguarding adults' legislation and local procedures.

· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care

· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call                            arrangements.

· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of            changes to service scope or volume.

Experience

· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated                      domiciliary or community care service.

· Experience of being hands-on in a care management role, understanding when direct operational involvement is                  needed.

· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning            from them.

· Experience of directly supervising and developing a care team including coordinators, senior carers, and care                        support workers.

· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and                complaint handling.

· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.

· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each                  commissioner or funder’s specific requirements.

Skills & Abilities

· Able to assess service performance, recognise what is working well, identify challenges and confidently                                  communicate these in a clear and constructive way.

· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the                  service develops.

· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of                      audiences (CQC, commissioners and families).

· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care                      workers, service users, families, CQC inspectors and senior colleagues.

· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours                  situations.

· Competent in care management systems — including rostering, ECM, and digital care planning.

Personal Qualities

· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what                  needs to change.

· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex              situations or organisational difficulties.

· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we                    support.

· Accountable and takes ownership of outcomes.

· Adaptable and confident working at different levels, recognising when to move between strategic thinking to                          operational problem-solving.

· Collaborative and approachable, with the ability to build positive working relationships and work effectively with                      people at all levels of the organisation.

· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from                    experience.