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Position:Head of Community Support and Operations
Location:Barnsley, South Yorkshire
Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance
Salary: £50,562 FTE (£40,996 pro rata)
Contract type:Permanent
Reportable to: CEO
Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop
Job Purpose
The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS. This person will be a key role in the growth and development of the executive team. You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice. You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does. You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.
You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers. As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.
Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures. You will work in collaboration with the CEO in any areas that need significant development or management.
You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.
Benefits:
- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave
- Sick leave entitlement increases with years of service
- 5% pension contribution
- Paid leave to complete voluntary activity for up to 5 days pro rata
- Discount on local gym membership
- Flexible working with TOIL given for any additional hours worked
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
This exciting new role offers the right candidate the opportunity to lead LBWP's programmes and services for Black and minoritised, i.e. Global Majority, women and children who are survivors of domestic violence and abuse. Our programmes team is expanding as we are providing new refuge and dispersed accommodation services as well as legal advice, counselling and ex-service user training and development support.
This senior leadership role also involves developing and maintaining external parternships with key stakeholders, funders, strategic women's sector organisations and local community partners as well as overseeing programme budgets, facilities managment and service user engagement.
Essential skilss and experience include:
- Senior management experience within the voluntary, community, or public sector
- Proven experience of simultaneously managing complex, multi- programme delivery
- Good understanding of specialist domestic violence and abuse services that support the specific needs of Global Majority women and their children
- Experience of working as part of a senior management team and working collaboratively to develop organisational strategy and operational plans
- Experience of managing and supporting line managers and multidisciplinary teams
- Experience of managing project budgets, reviewing management accounts and identifying issues with internal systems to improve them
London Black Women's Project is a specialist ‘by and for’ organisation providing refuge, supported accommodation, and wraparound support programmes for Black and minoritised (Global Majority) women and their children who are survivors of domestic violence and abuse. We work across London in partnership with London boroughs, the specialist women's DV sector, funders and community services to provide holistic wraparound support and advice.
Please submit a CV and covering letter. In the covering letter, please detail how your skills and experience meet the key person specification points for the role, i.e. the points marked 'X' in the 'CV/CL' column of the Person Specification. Thank you.
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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As Head of Supported Housing – Somerset, you will provide strategic and operational leadership for the Thrive 16+ service, delivering 95 units of supported accommodation for young people aged 16–25 across East and South Somerset.
This is a great opportunity for an experienced housing, care or support services leader with a proven track record in Ofsted/CQC regulated environments, with expertise in managing complex safeguarding and large, multi-site teams.
The ideal candidate will be trauma-informed and capable of driving service improvement through the voices of the young people we support.
Background
The Head of Supported Housing - Somerset is a critical role which will provide leadership of our supported accommodation service in Somerset called Thrive 16+. Thrive 16+ is a service which offers housing related support and accommodation for young people in care and care leavers. It also supports young people who are homeless.
This service is for young people aged between 16 and 25 and is delivered across Glastonbury, Street, Frome, and Yeovil.
This role will also be the Ofsted registered manager, and will be a member of the Senior Leadership Team (SLT).
Job Purpose
As Head of Supported Housing – Somerset, you will provide strategic and operational leadership for the Thrive 16+ service, delivering 95 units of supported accommodation for young people aged 16–25 across East and South Somerset.
Thrive 16+ exists to transform the lives of young people who are leaving care or experiencing homelessness. Through safe accommodation, trauma-informed support, and aspirational pathways into independence, the service enables young people to build confidence, develop life skills and pursue their ambitions.
This service is central to YMCA Brunel Group’s mission. As a senior leader, you will shape its future direction, ensuring the service delivers exceptional outcomes for young people while maintaining strong partnerships with Somerset Council and other key stakeholders.
You will lead a workforce of around 40 colleagues, cultivating a culture that reflects YMCA Brunel Group’s values:
- Kind – creating a safe, compassionate environment where young people feel valued and supported
- Curious – continually learning, improving, and seeking better ways to support young people
- Genuine – building authentic relationships with young people, colleagues, and partners
- Wave-makers – innovating and advocating for positive change in the lives of young people
- Custodians – responsibly stewarding the homes, resources and trust placed in us
Our service is registered with Ofsted for supporting young people aged 16–17. The post holder will therefore act as the Ofsted Registered Manager, holding legal accountability for the safety and quality of the service and acting as the Senior Designated Safeguarding Lead.
With potentially seven years remaining on the current contract, this role offers a significant opportunity to shape the next evolution of the service, ensuring young people not only achieve independence but exceed their aspirations.
For full details of the role, expectations and benefits, please refer to the Job Application Pack.
The client requests no contact from agencies or media sales.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.
Legacy giving is a vital and growing part of this programme, generating £5–7.5 million each year and playing a crucial role in securing long-term, sustainable income. Following a recent step-change in investment, there is now a significant opportunity to accelerate growth and position legacy giving more centrally across Greenpeace UK’s fundraising and supporter engagement.
We are now seeking a Head of Legacy Giving to lead this important area. Reporting to the Deputy Fundraising Director, Key Relationships, you will provide strategic and operational leadership for Greenpeace UK’s legacy programme, overseeing both marketing and administration to maximise future income from gifts in wills.
You will lead a small specialist team and work closely with colleagues across the organisation, as well as internationally across the Greenpeace network. The role offers the opportunity to influence both UK and global legacy strategy, contributing to a shared ambition for growth across multiple markets.
As Head of Legacy Giving, you will:
- Develop and deliver Greenpeace UK’s legacy giving strategy, driving growth in both pledged and realised income
- Lead and integrate legacy marketing and administration, ensuring a seamless and high-performing programme
- Manage and develop a team of two – Senior Legacy Marketing Officer, Legacy Case Manager – fostering a culture of collaboration, accountability and continuous improvement
- Work across fundraising, campaigns and communications to embed legacy giving within supporter journeys and organisational priorities
- Identify and drive opportunities to grow legacy income, including within high-value and blended giving approaches
- Oversee legacy casework and administration, ensuring excellent supporter care, compliance and effective income realisation
- Build relationships with high-value pledgers, prospects and executors, supporting long-term engagement and stewardship
- Represent Greenpeace UK internationally, sharing best practice and supporting global legacy growth ambitions
Essential skills and experience:
- Full-spectrum legacy fundraising experience, across both legacy marketing and legacy administration
- Ability to operate at Head-level, including experience of developing and delivering strategy, while remaining close to delivery
- Line management experience with ability to lead and motivate teams, building capability and performance
- Budget experience must include managing similar levels of investment (six-figures+)
- Strong understanding of the UK legacy market, trends and best practice
- Experience of working across teams and influencing stakeholders to deliver shared outcomes
- Confidence operating at a senior level within a complex, multi-stakeholder organisation
- Strong interpersonal and communication skills, with the ability to engage and inspire a wide range of audiences
- A proactive, opportunity-focused approach — able to connect ideas, spot potential and make things happen
- A genuine commitment to Greenpeace’s mission, values and commitment to equality, diversity and inclusion
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. See applicant pack for further details.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the cover letter section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – Friday 1st May
Round 2 interviews – Wednesday 13th May
THE ROLE
Job Title: Head of CRM
Reports To: Chief Executive
Location: Remote and hybrid working (occasional travel to SportsAid Head Office)
Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week
Contract: Permanent; part-time
Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.
CONTEXT & PURPOSE OF ROLE
SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders. The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.
Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage.
Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.
You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.
BACKGROUND
Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development.
SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.
We put athletes first. We champion fairness and inclusion. We work together. We are ambitious and accountable.
We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.
SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.
KEY RESPONSIBILITIES
CRM Strategy & Leadership
- Champion CRM adoption across all function areas.
- Serve as the internal subject matter expert on CRM best practice.
- Lead continuous improvement and optimisation of the platform.
- Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
- Act as Product Owner for Salesforce Nonprofit Cloud.
Salesforce Nonprofit Cloud Implementation & Optimisation
- Lead final configuration, rollout and optimisation of:
-
- Constituent management
- Fundraising and donation management
- Grants management
- Beneficiary engagement
- Programme and impact tracking
- Configure and manage:
-
- Custom objects, fields, page layouts, record types
- Validation rules and automation
- Reports and dashboards
- Permission sets and role hierarchy
- Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
- Manage sandbox environments, release cycles and change control.
- Liaise with external Salesforce implementation partners where required.
Data Governance & Compliance
- Develop and enforce data governance policies and procedures.
- Ensure compliance with:
-
- UK GDPR
- Fundraising Regulator guidance
- Charity Commission reporting requirements
- Maintain data integrity, security and role-based access controls.
- Implement duplicate management, data cleansing and quality assurance processes.
- Develop data retention and archival policies.
Reporting, Insight & Impact Measurement
- Develop organisation-wide reporting frameworks.
- Build dashboards to support:
-
- Fundraising performance
- Beneficiary progression
- Partner engagement
- Impact reporting
- Ensure reliable KPI tracking aligned to Board reporting requirements.
- Support data-driven decision making at SMT and Board level.
User Adoption & Training
- Develop and deliver a CRM training strategy for all staff.
- Create user guides, process documentation and onboarding materials.
- Provide ongoing support and troubleshooting.
- Establish and support CRM ‘champions’ (super-users) across function teams.
- Monitor adoption metrics and address any resistance to change.
Supplier & Stakeholder Management
- Manage relationships with Salesforce partners and third-party vendors.
- Oversee licence management and budget control.
- Contribute to digital transformation projects across the charity.
ESSENTIAL SKILLS & EXPERIENCE
Experience
- Substantial experience of a similar role within a UK charity (essential).
- Experience with:
-
- Marketing Cloud Account Engagement (Pardot)
- Experience Cloud
- Payment integrations (eg Stripe, FinDock)
- Grants management workflows
- Experience managing small CRM or data teams.
- Understanding of impact measurement frameworks in sport or social change.
Salesforce & Technical Expertise
- Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
- Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
- Strong understanding of:
-
- Data model architecture
- Schema design and object relationships
- Flow automation (Salesforce Flow)
- Validation rules and approval processes
- Reports and dashboard development
- Familiarity with managing integrations using APIs, middleware or tools such as:
-
- REST/SOAP APIs, Zapier or similar
- Marketing automation integrations
- Experience in implementing and managing Salesforce Applications.
- Experience managing CRM data migrations.
- Understanding of role hierarchy, profiles and permission sets.
CRM Leadership Experience (ideally involving Salesforce)
- Proven experience leading CRM implementation or major system transformation.
- Experience developing CRM strategies in a UK charity, membership or sport organisation.
- Experience driving organisational adoption and behavioural change.
- Demonstrable success improving CRM data quality and insight capability.
Data & Governance
- Strong understanding of:
-
- UK GDPR and data protection principles
- Data governance frameworks
- Information security best practice
- Experience implementing data quality monitoring processes.
Project & Change Management
- Experience managing system rollouts and phased releases.
- Familiarity with Agile or iterative delivery approaches.
- Strong stakeholder engagement skills across technical and non-technical audiences.
- Ability to translate operational needs into technical CRM solutions.
Communication & Leadership
- Excellent written and verbal communication skills.
- Ability to influence senior leaders and Board members.
- Strong facilitation and training capability.
- Collaborative, solutions-focused and pragmatic approach.
Personal Attributes
- Strategic thinker with strong operational delivery capability.
- Highly organised with attention to detail.
- Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
- Passionate about the power of sport to change lives.
- Committed to inclusion, diversity and safeguarding principles.
WHAT WE OFFER
- The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.
- A collaborative, supportive working environment where your ideas and contributions are valued.
- Professional development opportunities to enhance your skills and grow within the role.
- Flexible working: reasonable flexible, remote and hybrid working options are available.
- Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.
- Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.
- Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.
- Cycle to Work Scheme: available to all staff.
- Death in Service Benefit: inclusion in company scheme.
- Season ticket loan: an interest free loan is available to all staff.
- Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles).
APPLICATION PROCESS
Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.
On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete. Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).
Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.
SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.
SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.
NOTES:
The SportsAid office is in London, but this role can be based remotely.
As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.
We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work.
This is a 12 month offering a rare opportunity to step into a leadership role where you’ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You’ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us.
We're looking for someone who can drive our ambitious plans to grow our legacy income. Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need.
With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you’ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships.
If you’re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we’d love you to join us.
Contract terms:
- £55,000 - £60,000 per annum, plus benefits
- 12 month fixed term contract (maternity cover)
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you'll do:
- Lead the delivery of Samaritans’ legacy and in-memory giving strategy
- Deliver excellent supporter experience, maximising the attraction and retention of our supporters
- Grow and sustain Samaritans’ legacy income in line with our fundraising strategy
- Encourage, explore and develop our supporter care approach to help improve our supporter experience and retention
- Build and manage strategic relationships with external agencies and suppliers
- Produce comprehensive campaign evaluations and make recommendations for continuous improvement
- Lead and develop a high-performing team through a culture of ambition and proactive performance management
What you’ll bring:
- A supporter led mindset and approach
- Demonstrable experience of delivering income growth from legacies and in-memory income streams
- Experience of understanding, using and reporting on data for marketing purposes
- Experience of using a range of marketing channels and approaches, including a strong understanding of different audience needs to maximise income generation
- Excellent people management skills with experience of leading a high performing team
- Strong understanding of budgeting, forecasting and financial reporting
- Skilled in strategic thinking and planning, with a creative approach to solving complex problems
- Confidence in negotiating and influencing at senior levels of the organisation
- Strong understanding of fundraising legislation
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
- Please tell us about your experience leading and growing a fundraising programme, ideally in legacy and/or in-memory income streams. We’re interested in examples of strategies you developed, how you applied insight to shape your approach and how you measured the outcomes you achieved.
- How do you ensure supporters receive a high quality, compassionate and consistent experience across their journey?
- Please describe a situation where you influenced senior stakeholders or collaborated across departments to deliver a fundraising or supporter engagement outcome.
- Please provide an example of how you have built, led and motivated a high performing team.
Applications close: 09:00am on Monday 30th March
1st stage Interviews: 7th & 8th April 2026 (online)
Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
About Us
Catholic Care is a values-led charity dedicated to supporting individuals, families and communities through empowering and high-quality services. Guided by our values and mission, we empower the Yorkshire community to deliver lasting impact where it matters most.
We are seeking an exceptional candidate for the role of Head of Corporate Services to join our Strategic Leadership Team (SLT). This is a key leadership role with responsibility for leading and managing all corporate support functions across the Charity.
The successful candidate will play a central role in ensuring the organisation operates efficiently, remains compliant with all regulatory requirements and is well-positioned to deliver its strategic objectives. This is a hands-on role, where most operational tasks (excluding HR) are undertaken directly by the post-holder.
Key Responsibilities
- Lead and manage all corporate support functions across the Charity
- Ensure effective systems, processes and compliance frameworks are in place
- Oversee organisational governance, administration, IT and health & safety (via external contractors)
- Support the Chief Executive and SLT in delivering strategic objectives
- Contribute to the wider strategic development of the Charity
- Manage key external contracts, including IT and Health & Safety
- Promote and uphold the values and ethos of Catholic Care in all areas of work
About You
We are looking for a motivated and values-driven professional who brings:
- Significant experience in a senior operational, corporate services or business support role
- Strong organisational and leadership skills, with the ability to manage multiple functions
- Experience of governance, compliance and organisational systems or willingness to learn
- Confidence in managing external contracts and service providers
- Excellent communication and stakeholder engagement abilities
- A proactive, hands-on approach to work
- A commitment to the mission, values and ethos of Catholic Care
Experience within the charity or social care sector is desirable but not essential.
Pre-Application Discussion
Before applying for this role, it is mandatory to attend an informal discussion with our Chief Executive, either in person or via Microsoft Teams.
This is not an assessed part of the recruitment process. Instead, it is an opportunity for you to learn more about the role, our work and the mission of Catholic Care, helping you decide whether this is the right opportunity for you.
To arrange a meeting, please contact: Charlotte Grinham
Service you can believe in. On behalf of the Catholic Diocese of Leeds we serve those in need, of all faiths and none.



The client requests no contact from agencies or media sales.
About Us
Catholic Care is a values-led charity dedicated to supporting individuals, families and communities through empowering and high-quality services. Guided by our values and mission, we empower the Yorkshire community to deliver lasting impact where it matters most.
We are seeking an exceptional candidate for the role of Head of Finance to join our Strategic Leadership Team (SLT). This is a key leadership role with responsibility for the overall financial management of the Charity and the effective leadership of the Finance team.
The successful candidate will play a central role in shaping the financial sustainability and strategic direction of Catholic Care, ensuring that our Finances are managed effectively to support our mission and values.
Key Responsibilities
- Lead and manage the Charity’s financial strategy, planning and reporting
- Provide strategic financial advice to the Chief Executive, Board and SLT
- Ensure robust financial controls, compliance and risk management processes are in place
- Oversee budgeting, forecasting and financial performance monitoring
- Lead, support and develop the Finance team
- Contribute to the wider strategic development of the Charity
- Promote and uphold the values and ethos of Catholic Care in all areas of work
About You
We are looking for a motivated and values-driven finance professional who brings:
· A recognised accountancy qualification (e.g. ACA, ACCA, CIMA or equivalent)
· Significant experience in a senior finance leadership role (or someone looking to take the next step)
· Strong strategic thinking and analytical skills
· Experience of managing and developing teams
· Excellent communication and stakeholder engagement abilities
· A commitment to the mission, values and ethos of Catholic Care
Experience within the charity or social care sector is desirable but not essential.
Pre-Application Discussion
Before applying for this role, it is mandatory to attend an informal discussion with our Chief Executive, either in person or via Microsoft Teams.
This is not an assessed part of the recruitment process. Instead, it is an opportunity for you to learn more about the role, our work, and the mission of Catholic Care, helping you decide whether this is the right opportunity for you.
To arrange a meeting, please contact: Charlotte Grinham
Service you can believe in. On behalf of the Catholic Diocese of Leeds we serve those in need, of all faiths and none.



The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Head of Clinical Governance to join our Nursing and Quality Team. This role will require the successful candidate to lead and enhance the organisation’s commitment to delivering high-quality, safe care for children. This role is pivotal in overseeing clinical governance frameworks, ensuring compliance with regulatory standards, managing clinical risks, and implementing quality improvement initiatives.
The postholder will work collaboratively across teams to promote a culture of safety and continuous improvement, aligning with The Children’s Trust’s strategic objectives. Whilst the post directly reports to the Director of Nursing and Quality, the remit of the role spans the whole organisation and works across all clinical directorates.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
· Develop and maintain an effective clinical governance framework that supports safe and high-quality care.
· Facilitate regular clinical governance meetings to discuss performance, incidents, and quality improvement initiatives.
· Ensure that clinical pathways and practices are aligned with best practice guidelines and evidence-based standards.
· Lead initiatives to enhance patient safety across all services, promoting a culture of transparency and reporting.
· Implement and maintain the Patient Safety Incident Response Framework (PSIRF), ensuring that learning from incidents is captured and shared.
· Monitor and report on patient safety metrics, identifying areas for improvement and ensuring appropriate action plans are developed.
· Develop and implement quality improvement initiatives aimed at enhancing patient outcomes and experiences.
· Lead quality impact assessments for new initiatives or changes in practice, evaluating potential risks and benefits and manage the organisational governance in relation to these.
· Ensure compliance with relevant legislation, standards, and guidelines, including CQC regulations and national safety frameworks.
· Maintain an up-to-date understanding of regulatory changes and ensure organisational policies and practices reflect these updates.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: Week commencing 13th April 2026
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Young Roots
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
The role
We’re looking for an experienced and collaborative Head of Finance to lead our financial management, planning, and governance.
This is a senior and influential role, sitting on our Leadership Group and working closely with the CEO, Trustees, and Finance Committee. You’ll provide clear financial insight to support decision-making, ensure strong financial stewardship, and help us plan sustainably for the future.
You’ll take ownership of the full finance function, supported by an Internal Operations Officer who manages day-to-day transactional processing.
What you’ll do
- Lead financial planning, including budgeting, forecasting, and cashflow management
- Produce clear, high-quality management accounts and financial analysis
- Support strategic decision-making through strong financial insight and modelling
- Ensure robust financial controls, systems, and compliance (including audit, SORP, and statutory reporting)
- Partner with colleagues across the organisation to support budgeting, funding bids, and full cost recovery
- Oversee payroll and financial operations, ensuring accuracy and efficiency
- Contribute to organisational strategy as part of the Leadership Group
About you
You’ll be a confident and values-driven finance professional who enjoys working collaboratively and making complex information accessible.
You’ll bring:
- Significant experience in a senior finance role within a charity or not-for-profit
- Strong knowledge of charity finance, including SORP, restricted funding, and compliance
- Experience producing management accounts, budgets, and forecasts for non-finance audiences
- The ability to influence and support senior leaders with financial insight
- A proactive, hands-on approach with strong attention to detail
A professional accountancy qualification (ACA/ACCA/CIMA) or equivalent experience is desirable.
This role is designed as a part-time position (28 hours/week) with flexibility around how hours are worked. We are a hybrid organisation, with the option to work remotely or from our London offices (Croydon or Brent). We ask that ideally you attend at least one in-person team day per month in London.
We offer a supportive, inclusive working environment and the opportunity to play a key role in a mission-driven organisation making a real difference.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
Hours: Full-time
Pay: Up to £51,100 GBP gross per annual (dependent on experience)
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Do you have the strategic insight and operational expertise to ensure strong and effective financial leadership in a fast-growing humanitarian organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and scale its impact, we are strengthening our financial capacity to meet rising humanitarian needs. In this context, the new Head of Finance (UK) will play a pivotal role in ensuring the strength, integrity and effectiveness of UK-Med’s financial management.
You’ll lead the operational finance function overseeing budgeting, financial reporting, payroll, treasury and grant management, and support for fundraising, ensuring the organisation has the financial resilience to deliver life-saving humanitarian responses around the world.
Based in the UK, this role is central to maintaining high standards of financial governance, supporting sound decision-making, managing risk and ensuring effective systems, policies and processes. You’ll work closely with our Associate Director of Finance and senior leadership team, while leading and developing a high-performing finance team.
This is an exciting opportunity for someone who thrives on supporting operational delivery, ensuring high-quality financial reporting, and strengthening systems. You’ll bring together technical excellence and strong leadership skills, working collaboratively and effectively in a complex, fast-changing environment. Your contribution will directly enable UK-Med to respond rapidly to emergencies and make a tangible impact on people affected by crises.
We offer a competitive salary and benefits, a collaborative and supportive working environment, and the opportunity to make a real difference through humanitarian work.
UK-Med is a growing and ambitious organisation with a passionate team of staff, members, and volunteers. This is a truly exciting opportunity to shape the future of our financial function and support our mission to provide healthcare in emergencies worldwide.
How to apply
We strongly recommend that you read the Candidate Information Pack – Head of Finance (UK) - March 2026before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Response to the following question:
- A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
Please apply as soon as possible and no later than Thursday 2nd April 2026.
Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Hours per week: 37.5 hours per week
Shift Pattern: Monday to Friday, 9:00am to 5:00pm, flexibility required
Work Base: Service based with travel as required
Are you a visionary leader with a passion for driving meaningful change? Do you thrive on shaping services that make a real difference in people’s lives? If so, this is your opportunity to step into a pivotal role at the forefront of homelessness support.
We are seeking an exceptional Head of Homelessness Services to provide both strategic direction and operational leadership across our northern homelessness services. This is a senior role with wide-reaching impact, overseeing performance, quality, safeguarding, financial sustainability, and contractual delivery, ensuring every service is safe, effective, and truly person-centred.
You’ll act as the vital link between organisational strategy and frontline delivery, you will inspire and empower regional teams, ensuring services are psychologically informed and shaped by lived experience. Your leadership will directly influence how support is delivered and how lives are transformed.
As part of our senior leadership community, you will play a key role in shaping the future of homelessness provision. You’ll contribute to strategic planning, drive organisational development, and work in partnership with commissioners and stakeholders to respond to local needs and influence the wider system.
What you’ll bring:
- Proven senior leadership experience within homelessness or related services
- A strong track record of delivering high-quality, compliant, and sustainable services
- The ability to inspire, motivate, and lead diverse teams across a region
- Strategic thinking with a hands-on approach to operational excellence
- A passion for collaboration, innovation, and system-wide impact
Why this role matters:
This is more than a job; it’s a chance to shape services that change lives. You’ll be at the heart of a mission-driven organisation, influencing not only how services are delivered today, but how they evolve for the future.
If you’re ready to lead with purpose and make a lasting impact, we want to hear from you.
About us:
Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.
We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.
We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.
What we offer:
- Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.
- Commitment to Mental Health and Wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
- EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture.
- Paycare Health Cash Plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
- Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
- Bike2WorkScheme - the Bike2Work Scheme is part of the Government’s Green Transport Plan, designed to encourage healthier, more sustainable travel.
- Discounts – access to Paycare Perks and Tickets for Good.
- Reward and Recognition – such as team away days, P3's Annual conference and Colleague Awards Ceremony.
- Personal Development Opportunities – including mentoring, training, secondments, job shadowing, and more.
- Colleague Volunteering Programme –one day paid leave per year to volunteer in the community
- Enhanced Sickness Pay – based on your length of service.
- Earning Potential – optional overtime and refer a friend bonus scheme.
- Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car
The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.
P3 reserve the right to close this advert earlier than the stated closing date.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.
In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.
Hours per week: 37.5 hours per week
Shift Pattern: Monday to Friday, 9:00am to 5:00pm, flexibility required
Work Base: Service based with travel as required
Are you a strategic leader driven to make a lasting impact in mental health services? Do you have the vision and expertise to shape high-quality, person-centred support across a diverse and evolving landscape? If so, this could be your next career-defining role.
We are looking for an inspiring Head of Mental Health Services to lead and develop our mental health, crisis, safe haven, and mental health accommodation services across the north. This is a senior leadership position where you will hold responsibility for both operational excellence and strategic direction, ensuring every service is safe, effective, psychologically informed, trauma informed, and focused on recovery.
In this pivotal role, you will act as the bridge between organisational ambition and frontline delivery. You’ll work closely with leaders and teams to drive performance, embed best practice, and ensure services truly meet the needs of the people we support. Your influence will help shape a responsive, compassionate, and forward-thinking approach to mental health provision.
As part of our senior leadership community, you’ll play a key role in shaping the future of services, working collaboratively with partners, commissioners, and stakeholders to respond to local demand and strengthen the wider system of care.
What you’ll bring:
- Significant senior leadership experience within mental health or related services
- A strong commitment to trauma-informed, recovery-focused approaches
- Proven ability to lead high-performing teams and deliver quality, compliant services
- Strategic thinking combined with operational expertise
- A collaborative mindset and passion for improving outcomes for individuals
Why this role matters:
This is your opportunity to influence how mental health services are delivered at a regional level, creating environments where people feel safe, supported, and empowered in their recovery.
If you’re ready to lead with purpose and help shape the future of mental health services, we’d love to hear from you.
About us:
Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.
We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.
We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.
What we offer:
- Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.
- Commitment to Mental Health and Wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
- EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture.
- Paycare Health Cash Plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
- Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
- Bike2WorkScheme - the Bike2Work Scheme is part of the Government’s Green Transport Plan, designed to encourage healthier, more sustainable travel.
- Discounts – access to Paycare Perks and Tickets for Good.
- Reward and Recognition – such as team away days, P3's Annual conference and Colleague Awards Ceremony.
- Personal Development Opportunities – including mentoring, training, secondments, job shadowing, and more.
- Colleague Volunteering Programme –one day paid leave per year to volunteer in the community
- Enhanced Sickness Pay – based on your length of service.
- Earning Potential – optional overtime and refer a friend bonus scheme.
- Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car
The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.
P3 reserve the right to close this advert earlier than the stated closing date.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.
In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.
Zoe's Place Baby Hospice was founded in Liverpool in 1995 as the first hospice in the UK specifically providing for the needs of babies and younger children. Our team of specialist nurses and healthcare assistants are supported by a wide range of other healthcare professionals to provide respite care, therapies and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families.
In late 2024 the people of Liverpool, the North West, and even further afield helped us to raise more than £7,000,000 to secure the future of our hospice, and to build a state-of-the-art new facility in West Derby.
As work begins on our new hospice facility, our dedicated team continues to deliver specialised care from our existing site, and our team of fundraising, marketing, finance, compliance and administration professionals work hard to keep the charity operating smoothly.
This is a rare opportunity to join our dynamic and successful team as the head of our Income Generation and Marketing function. This role enhances the previous role of Head of Fundraising to be responsible for the overall income generation for the hospice, and the key role for the Head of Income Generation is to maintain a sustainable level of fundraising by increasing the income from paid placements through our relationships with Health Trusts and Councils in Merseyside and Cheshire in particular.
We are looking for someone with proven senior-level experience in income generation within the charity, health or care sector, and with a track record of growing income through commissioning or fundraising. You will need to be a strategic thinker with the confidence and compassion needed to build productive relationships and to manage our passionate and hard working team.
In exchange you will benefit from a competitive salary and benefits package, the opportunity to make a real difference to an incredible cause, and you will be joining the charity at a pivotal point in its development.
Liverpool Zoe's Place provides respite, palliative and therapeutic care to babies and young children with complex needs, and their families.
The client requests no contact from agencies or media sales.
This senior leadership position is responsible for managing and overseeing OTR’s Voice Services which include our Advocacy and Independent Visiting (IV) Service, Participation Service, LGBTQ+ Service, and our CAMHS Link Work Service. You will directly line manage our Leads of these services and empower them to deliver and develop the work that they do.
You’ll work with the Service Leads to manage key commissioner and contract relationships to ensure we’re delivering in line with our contractual obligations. This role also plays an important part in shaping the future of each service; supporting re-contracting, bid writing, and applications to tender.
The post holder will be a key member of OTR’s Senior Management Team (SMT), working collaboratively with the Head of Wellbeing Services, Head of Resources, and the CEO to help shape and deliver the organisation’s strategy, drive innovation, and support long-term organisational growth.
Your attributes:
We are looking for someone who has strong people management skills, who can build trust quickly within a team. The Service Leads are key to the success of this role and their expertise and knowledge is invaluable.
You’ll enjoy supporting colleagues to thrive and develop services, while also able to use a strategic approach to decision making to future proof what we deliver. You’ll be passionate about our mission and hold strong communication skills to bring clarity to our work for staff, partners, and young people.
Your enthusiasm and personality are as important to us as your experience to date. If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply.
Main Responsibilities
Service delivery support
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Operational oversight and responsibility for OTR’s Voice service, working with the Service Leads to ensure continuity of quality service provision.
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Line management of: LGBTQ+ Lead, Participation Lead, Link Worker Lead, and Advocacy & IV Lead.
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Through service evaluation, ensuring young people are receiving the best possible quality of support, capturing feedback and learning to continually develop the support we provide.
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Working with Team leads on quality assurance using the data from our client record system, and service specific monitoring to ensure we’re delivering on contractual goals and targets.
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Be the first point for safeguarding escalation for the Voice Service Leads and part of the on-call safeguarding rota for all of OTR.
Contracts and commissions
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Managing relationships with contract managers and commissioners.
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Working with the Service Leads to make sure we produce timely reporting, monitoring numbers, and finance papers.
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Attending quarterly review meetings, annual reviews and subgroups relating to these.
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Working with the SMT on re-contracting and applications to tender for Voice Services.
Finance
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Work with Service Leads and the SMT on funding proposals and development opportunities for the Voice Services.
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Working with the CEO and Service Leads to set and manage the service budgets and expenditure.
Partnerships
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Engage and collaborate with community partners to increase OTR’s presence and impact.
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Develop and maintain relationships within health a social care to improve outcomes for young people.
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Participate in a variety of external networks and steering groups to share learning and best practice to reach more young people who need us most.
Senior Management Team
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Alongside SMT and the Board of Trustees, overseeing and managing the implementation of OTR’s organisational strategy, including reporting to the Board.
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Promote OTR values and support the growth of OTR’s culture and identity
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Alongside SMT proactively work to ensure Equity, Diversity, and Inclusion commitments are upheld and continuously woven into what we do.
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Leading on EDI work across OTR to ensure an inclusive, equitable and accessible service for all young people and staff.
General
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Participate in the day-to-day work of the organisation – such as reporting, attending team and other meetings as required, and taking a flexible approach to general administrative and support tasks
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Be an ambassador for OTR, actively promoting our vision and work
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Ensure the effective implementation of the organisation’s policies and overall organisational objectives, including Health & Safety policies and procedures, taking responsibility for their own personal health, safety and welfare in the workplace.
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Following safeguarding policies and procedures in all aspects of the work with children and young people.
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Actively promoting good equal opportunities practices across all aspects of work and taking positive steps to counter discrimination however and wherever it occurs.
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Participate constructively in supervision and staff development opportunities including training and team building initiatives.
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Contribute to co-operative working across all the services within OTR.
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Promote and enable active involvement of young people in planning, improving and making decisions about OTR services.
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Ensure effective and accessible communication with staff, service users and the general public.
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Contribute to maintaining and developing effective professional relationships both internally and with outside agencies.
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Undertake any other reasonable duties consistent with the skills and duties needed for this role, as required.
For the full Job Description and Person Specification, please visit our website.
Working pattern and location
This role is based at our office in central Bath, which is very close to Bath Spa train station and Bath central bus station. The post holder will be based in a shared office with access to meeting rooms.
There is opportunity to work from home when agreed with your line manager, and we operate a flexible working policy which allows your hours to be spread throughout the day/week in agreement with your line manager.
The post holder will be expected to be able to travel throughout the authority and beyond to meet service users, professionals, and to attend meetings and training activities associated with the position. Mileage allowance will be payable for these types of travel.
The job will require occasional working outside of core office hours, some evenings, including the occasional weekend.
Applicants must have the ability to travel within and outside the local authority, including to areas where there is no public transport.
Mental health and wellbeing charity providing free, confidential, independent support to young people aged 10-25 across Bath and North East Somerset


The client requests no contact from agencies or media sales.
