Head Of Service Development Jobs

Hours: Full-time, 37.5 hours per week (Mon-Fri, 7.5 hours per day). May be required to work occasional evenings and public holidays.

Contract: Permanent

Salary: In range of £58,000 per annum

Location: London, E8 4DG

Our client, Peter Bedford Housing Association (PBHA), is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, they empower people to learn, access work and discover their creative talents. Based mainly in Hackney, Islington, and Newham, they work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA work enables people to move on and lead independent lives.

PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users are key to this.

The role:

Reporting to the CEO, the Head of Property and Development will oversee the provision of high-quality asset management and repair services in-line with PBHA values and strategic objectives. Working closely with the Director of Services, the successful candidate will aid in the identification, management and acquisition of opportunities that will enable PBHA’s strategic growth. The role will help to ensure that PBHA’s work, and homes, meet building standards, health and safety obligations, regulatory framework, and will always provide a high-quality service to PBHA tenants.

Key duties and responsibilities:

• Spearhead line-management of PBHA’s Property and Development Team through performance management and handling employee relations issues if necessary.
• Organise and coordinate work programmes. 
• Lead Housing Development programmes ensuring compliance with building standards, health and safety and regulatory requirements.
• Participate in the recruitment, selection, induction and onboarding of team members.  
• Participate in on-call rota and respond appropriately to out of hours incidents.
• Provide strategic and operational direction to enhance the long-term management and investment objectives of the property portfolio.
• Ensure PBHA’s assets are surveyed and data records are established and upheld to monitor property condition.
• Oversee and manage stock improvement and maintenance programmes, ensuring that they meet service standards and agreed budgets.
• As a member of the Senior Leadership Team, present to Board and Services Committee, offering recommendations in accordance with the Asset Management Strategy.
• Develop high quality policies, procedures and systems relating to Property and Development Service.
• Advise tenants and other PBHA teams on strategy and future policy implementation.
• Propose appropriate partnership development opportunities to the Senior Leadership Team.
• Monitor and evaluate service delivery, collating information for monthly, quarterly and annual performance metrics.
• Respond proactively to complaints regarding services, staff and contractors.
• Develop and implement new procedures in response to legislation changes and emerging best practice.
• Aid team in creating and maintaining good working relations with landlords, contractors and professional consultants.

Person specification:

• Experience delivering and improving Repairs and Maintenance Service, preferably for a Registered Provider or Charity.
• Substantial project or change management experience.
• Experience developing specifications for property related tenders and managing contracts.
• Revenue and Capital Budgets experience.
• Staff management experience.
• Building related qualification and professional body membership, e.g. RCIS/MCIOB, degree or HND in building management.
• Knowledge of project management, e.g. PRINCE 2/APM Techniques.
• Experience of housing development issues, funding, approaches and financing.
• Sound knowledge of health and safety legislation.
• Prioritisation and ability to work independently as well as part of a team.
• Strong IT and data management skills.
• Strong communication skills, both written and oral.
• Communication skills, specifically with stakeholders. 
• Committed to innovation and creating customer value. 

Peter Bedford Housing Association offers in return:

• Excellent support
• Enhanced company sick pay
• Access to an extensive range of training
• A psychologically informed environment
• 26 days annual leave per annum plus bank holidays, rising up to 30 days with service
• Cycle to work scheme
• Eye care vouchers
• Agile working.

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.

Head of Housing and Community Projects

Location: Chorley, other venues around Lancashire and virtual meetings (hybrid working approach)

Salary: £43,000 - £46,000 – salary based on a 35-hour working week (pro rata based on hours agreed). Salary commensurate with experience.

Lancashire Mind is an independent mental health charity, delivering our impactful strategy that has been co-created with the people of Lancashire. We reach over 10,000 people each year - connecting, supporting and changing minds.

We’re an active member of the national Mind Federation, linking us with over 100 other local Mind organisations across England and Wales, providing excellent opportunities for good practice sharing and partnership working.

Our purpose is to support people in Lancashire to achieve the best mental health and wellbeing possible.

In this new, exciting and challenging role, we are seeking an inspirational leader who will take responsibility for strategically overseeing our growing housing offer, whilst providing oversight to our adult focused community engagement projects. There is significant synergy between these two services and the Head of Housing and Community Projects will have a responsibility to drive growth, impact and continuous improvement. Each service will be headed up by service leads (line managed by this role), who subsequently oversee a growing workforce of 13 team members.

In this newly created role, you will use your housing knowledge and project management expertise to explore and realise the potential of the tenancy management and community engagement projects services. Both service areas can be challenging but make a life-changing difference to those we support and the wider organisation.

Deadline: 12noon on 3rd May 2024

Interviews: Wednesday 8th and Friday 10th May 2024

Country Trust Head of Programmes

Employed contract   

• Hours: 21 per week  
• Salary/contract rate : £43-45,000 FTE depending on experience
• Location: Ideally within easy reach of Chelmsford. Hybrid/homeworking 
• Employed contract – benefits 
• Annual leave: 25 days annual leave plus Bank Holidays (FTE) 
• Benefits: Workplace pension
• Reporting to: CEO 

Possible combination with the Impact and Learning Lead role also being advertised.

About The Country Trust 

As a nation we've lost our connection with the land that sustains us all, with big and urgent ramifications for health, sustainability and equality. The Country Trust is changing this through high quality food, farming and countryside experiences that empower children in the most disadvantaged communities across the UK. For 45 years, we've worked with farmers to bring the countryside alive for over 600,000 children least able to access it. Our impactful programmes include the Food Discovery Programme, Countryside Discovery Residentials, Farm Discovery, Farm in a Box and Plant Your Pants. 

About the Role 

As the Head of Programmes, you will take on a strategic leadership role, managing the team of Programme Managers and deputising for the CEO when required. You will ensure each programme flourishes while encouraging collaboration across teams and with external partners to meet our ambitious objectives. This is a hybrid role, allowing you to work from home and travel to see our programmes in action nationwide. 

Key responsibilities include: 

• Line managing senior programme staff, including a dispersed workforce 
• Overseeing operational demands and change management 
• Financial management - budgeting, forecasting, invoices, embracing fundraising 
• Actively promoting equality of opportunity and being a powerful advocate for our cause 
• Confident communication and stakeholder engagement across sectors 
• Supporting strategic direction and deputising for the CEO when required 

You will work closely with the CEO, Senior Leadership Team of 10, and a delivery team of around 40 colleagues. 

About You 

We are seeking an exceptional communicator and versatile senior leader committed to providing quality opportunities for disadvantaged children. You must have: 

• Proven success line managing senior programme staff and a dispersed workforce 
• Strong financial management skills, including budgeting and forecasting 
• Working with the Impact and Learning Lead to ensure broad and deep understanding and implementation of our Theory of Change and our values, that evaluation and learning are embedded throughout the organisation and that we are known for the quality of our reporting, with all our activities and reporting informed by meaningful data. 
• To identify and develop key partnerships to enable us to extend our reach and our impact. 
• Excellent written and oral communication skills 
• Confidence and competence to act at Board level and deputise for CEO 

Additionally, you should have: 

• Strategic thinking abilities to balance priorities and find solutions 
• A collaborative approach suited to a dynamic team environment 
• A desire to support colleagues' growth and development 
• The ability to build successful, effective partnerships – our 5 Year Plan goals are dependent on working with and through others 
• An understanding of the reality of the lives of disadvantaged children and the barriers they face in developing a first-hand connection with the land. 
• Passion for food, farming, and the countryside 

This is a fulfilling opportunity to play a vital role in an organisation dedicated to reconnecting children with the land and creating a sustainable, equal future. 

Closing date: midnight 5th May 

Shortlisting: w/c 6th May 

Interviews: w/c 20th May (to be confirmed) 

Due to our safer recruitment policy, we cannot accept CVs for this position.

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and are now looking to recruit a Senior Business Development Manager to lead and support bid-writing and other initiatives to drive the development of our employment support services through effective tendering for new contracts and grants.  Your successful bidding will directly feed into our ambitious growth targets and enable us to extend our reach to more individuals struggling with mental health challenges.

Sitting within our parent company’s Business Development Team, you will receive support for Twining tenders that you are actively working on and will also provide support to Hestia’s tenders, depending on demand.

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

This is an exciting time to join a growing organisation with an excellent track record in delivery and winning tenders.

Reports to: Head of Health – Business Development, Hestia with dotted line to Twining CEO

Location: Aldgate (with flexibility for 3-4 days of remote work per week)

Contract Type: Permanent

Hours: 39 hours per week

Salary: £46,380 per year

PERSON SPECIFICATION

This role would suit someone with a proven track record in collaborative new business development from concept and research to delivery; ideally in an environment working with local authorities, NHS, DWP, health bodies, and/or grant institutions.  We are also looking for an exceptional communicator with strong verbal and written influencing skills across various levels of seniority.  Our ideal candidate will have a strong commercial acumen, including sales and negotiation expertise, and a good understanding of the financial principles applicable in the charity sector.  The successful candidate will be expected to uphold and embody the values of Twining in all aspects of their work.

KEY RESPONSIBILITIES

· Lead and support the creation of high-quality bids and funding applications, including finalising technical questions and method statements.

· Manage the administrative components of the tendering process.

· Conduct research to identify income opportunities related to the employment and mental health offer.

· Build and maintain networks with local health, social care and employment agencies.

· Stay informed about procurement practices and commissioning trends in London and nationally.

· Contribute to the shaping of Twining’s development strategy by identifying growth opportunities.

· Participate in events to position Twining as a thought leader in relevant sectors.

· Assist with the mobilisation of successful tenders, ensuring a smooth transition from award to contract initiation.

· Evaluate bids to improve future submissions and seek feedback on both successful and unsuccessful proposals.

· Keep updated on sector developments in employability.

· Attend meetings with Commissioners to foster relationships.

· Aid in the re-development of existing services to secure additional funding and/or efficiencies.

· Engage in tender presentations and clarification interviews as needed.

· Form partnerships and consortia to explore alternative service delivery methods.

· Support the retention of services by contributing to operational improvement initiatives.

· Coordinate with operations staff to optimise staffing structures and service delivery models for the best service user outcomes.

· Identify personal training and development needs and arrange visits to key services.

· Act as an ambassador for Twining, representing the organisation's interests with stakeholders.

The deadline for applications is: On-going.

We will interview suitable candidates as soon as applications are received.  The first interview will be a short telephone call.  If successful, you will then be invited to a panel interview, with offers made after this.

The Head of Policy, Campaigns and Public Affairs will work alongside the Director of Patient Projects and Influencing to spearhead our advocacy and influencing strategy, driving forward our agenda to transform prostate cancer advocacy and improve outcomes for people affected by prostate cancer. This strategic role involves building essential relationships with politicians and key stakeholders, increasing our organisational profile, and leveraging findings to advocate for policy changes. 

Key Responsibilities: 

• Strategic Advocacy and Campaign Leadership: Develop and lead PCR’s campaign and public affairs activities, ensuring strategies are focussed on achieving meaningful policy and practice change on the highest priority issues, including screening and access to innovative and evolving treatment options. 

• Stakeholder Engagement: Forge strategic relationships and build our profile among politicians, policymakers, regulators and KoLs to enhance our impact and position Prostate Cancer Research as a source of trusted information for prostate cancer policy. 

• Shaping Policy: Coordinate responses to relevant consultations, such as government, MHRA, trade bodies, and NICE/SMC appraisals, where appropriate.

• Evidence-Based Advocacy: Utilise findings from funded reports, such as our Overtreatment/Overdiagnosis report and Cost-Benefit Analysis (CBA), to advocate for change in screening and other relevant policies, and support/commission the development of further evidence as needed.

• Relationship Building and Event Coordination: Identify and cultivate potential parliamentary champions and supporters and host impactful events. 

• Patient Centricity: Ensure our patients remain at the centre of this work, putting structures in place for them to be involved in setting priorities, informing our policy positions with their lived experience, and advocating for change. 

• Policy Monitoring and Analysis: Monitor and analyse relevant healthcare policy in the UK to inform the organisation’s strategic development and seize on political opportunities.

Candidate Profile: 

Experience 

• Strong knowledge/experience of the health and social care sector, its public bodies, and key relevant policies 

• An excellent understanding of the UK political environmental, structures of government at national, local and devolved nation levels, with established relationships with key stakeholders or a proven ability to develop these efficiently and effectively. 

• Demonstrable experience in advocacy, public affairs, or a related field, with a proven track record of successful and integrated campaigns to change public policy. 

• Strong experience working cross-functionally within a fast-paced organisation. 

Skills 

• Excellent interpersonal skills. 

• Ability to build and maintain positive working relationships with a wide range of stakeholders spanning the private, public and third sector.

• Excellent written and oral skills. 

• Ability to synthesise and present complex evidence and policy analysis and use these to generate compelling messages and policy asks. 

• Decision-making ability, with the ability to prioritise and manage simultaneous workstreams whilst delivering outputs in a responsive and timely manner. 

• Ability to work with patient representatives to bring the voice of people affected by prostate cancer to the heart of the debate. 

• Ability to manage resources and funding strategically to maximise impact. 

Why Join Us? 

• Impactful Work: Make a significant impact in the fight against prostate cancer, contributing to initiatives that save lives and improve patient outcomes. 

• Career Growth: This role offers the opportunity to be at the forefront of new, exciting unit in an organisation that is already making its presence felt. 

• Collaborative Environment: Join a dynamic team of professionals dedicated to making a difference, in an environment that fosters collaboration, creativity, and professional growth. 

• Benefits: Enjoy a range of staff benefits, including Bike 2 Work scheme, Mental Health Services, Perkbox, BUPA Health Insurance offer, pension scheme, birthday gift, ongoing L&D opportunities, generous annual leave, hybrid working options and a positive and supportive culture.   

Application Process 

To apply, please submit your CV and a 1-2 page cover letter outlining your suitability for the role, your experience in project development and management, and how you align with PCR’s mission.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

Other Details 

Working type: Hybrid with occasional travel to meetings required. 

Hours: The position is full time at 35 hours per week. 

Salary: £51,579-61,322 commensurate with experience. 

Reports to: Director of Patient Projects and Influencing

Participants will be invited to interview on a rolling basis. 

Salary: £55,000 - £62,000 per annum (40 hours per week) plus excellent benefits including healthcare provision, contributory pension scheme, gym membership and lunch during term time

Start date: as soon as possible

Reporting to: Director of Development

The Head of Philanthropy will play a pivotal role in fostering strong connections between the school and our alumni and parent community. We are entering the early stages of a new major philanthropic campaign, which will significantly scale the ambition for the school’s fundraising and engagement activity. As a team we have a major role to play in shaping the future of the school’s bursary ambitions. Our success will widen access and support the futures and aspirations of disadvantaged young people within our local community, and beyond. This position involves strategic planning, relationship-building, and effective communication to help deliver the school’s philanthropic and fundraising strategic objectives. This is a senior fundraising role, reporting into the Director of Development. You will be required to manage and develop a portfolio of high-level funders (both from the UK and international), securing philanthropic donations, whilst also stewarding our donors effectively, creating innovative and compelling ways to demonstrate the impact of their philanthropic support.

Person Specification

The ideal candidate will need to:

• Be able to demonstrate a track record of securing, administering, and stewarding significant gifts from donors, or significant experience in leading income generation activity through regular giving programmes within the charitable sector.
• Work with the Head, Bursar, Director of Development, Foundation Trustees, and other senior colleagues and volunteers to research, plan and undertake donor cultivation and solicitation meetings.
• Maintain positive working relationships with all constituents in the King’s community, including alumni, parents, and pupils to encourage lifelong engagement through participation, advocacy, and support.
• Be a great problem solver with the ability to work laterally to identify opportunities and provide solutions to fundraising challenges.
• Work with the Director of Development on developing a methodical fundraising programme, ranging from regular contributions, through to major gifts and legacies. Implementing the development fundraising strategy to support the school’s vision and bursary ambitions.
• Be experienced in using donor and potential donor relationship management systems, for example Raiser’s Edge or ToucanTech.

King’s is an extremely sought-after school with outstanding academic results and a vibrant co-curriculum. It strives to appoint able, committed, and compassionate colleagues to help ensure every child at the school achieves their best.  Overlooking Wimbledon Common, the school is situated in one of the most attractive parts of south-east England and benefits from exceptional grounds and facilities.

To apply for this role, please register your details online via our website.

Closing date: Tuesday 30th April 2024 at 9am 

Interviews: Wednesday 8th May 2024

Interviews may be staged and we may choose to appoint at any time during the application process.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.  Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. King’s College School is fully committed to the principles of equality, diversity and inclusivity in its recruitment of teaching and support staff.

We are looking for an experienced leader with a strong track record in contract performance and people management to oversee our project activity at Action Foundation and join our Senior Management Team. We need an individual who is analytical, innovative, and able to undertake a collaborative and strategic approach to developing the charity’s services.

The successful candidate will demonstrate their experience in project management and leadership, developing networks and partnerships and have a strong awareness of the issues facing asylum seekers and refugees.

Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. We are an equal opportunity employer and welcome applications from all sectors of the community.

We operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.

Essential information

Hours: 35 hours per week (full time)

Salary: £42,478 – £47,903 per annum plus 6% pension contribution

Annual leave: 28 days + English Bank Holidays

Contract: Permanent, subject to passing a 3-month probation

Application deadline: Midnight Monday 6th May 2024

Interview dates: Week commencing Monday 13th May 2024 at Action Foundation, Newcastle, NE1 2JQ

Pleaes refer to the attachment for the job description

To apply please submit:

• An up-to-date CV
• A supporting statement of no more than 400 words detailing your suitability for the role in reference to the Key Competencies in the Job Description

Details of email address to send completed CV and supporting statement is available on the Action Foundation website.

If you have any queries or would like an informal chat about the role, please contact Duncan McAuley and provide contact details. Details available on Action Foundation website.

London: £70,995 to £87,781 | National: £68,407 to £76,800 

The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.  We offer a supportive and inclusive environment for people to thrive.

This post can be based remotely with occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London, for individuals based close to an COP office then the team are in a couple of days a week. They offer extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

The Head of Finance and Procurement will report to and work closely with the Director of Enabling Services leading the Finance Team. This team is highly competent, reliable, and experienced in what they do. A Senior Leadership role supporting the Chief Executive and Directors to lead, plan and implement the College’s agreed strategic priorities, ensuring products are fit for purpose and have the greatest overall benefit for end-users in policing.

The key responsibilities of the Head of Finance and Procurement will be:

• Engage, build and influence relationships with internal and external stakeholders providing strategic vision, leadership and accountability. Evaluate the impact of College policy, products and services to understand stakeholder impact and contribution to the College’s agreed strategic priorities Champion the efficient use of College resources and budgets
• Develop transformational strategy, policy and proposals to deliver the organisation’s agreed strategic priorities, utilising research and best evidence to apply rigour and challenge.
• Lead financial and procurement strategies and planning for the organisation, making appropriate and timely recommendations to the Executive and College Board
• Lead the overall management of day-to-day internal financial controls and assets including the detection and monitoring of fraud, and financial risk management
• Identify, analyse and manage strategic risks proactively, reporting, escalating and putting in place mitigation as appropriate and ensuring all risk assessment is timely, proportionate and balanced with the operational realities and requirements of policing
• Develop, lead and performance manage individuals through line management and/or matrix management arrangements as required, ensuring adequate resourcing is planned to meet objectives and that project and programme management disciplines support the delivery of key initiatives

The successful Head of Finance and Procurement will have:

• You must be ACCA, CIMA or ACA fully qualified finance professional
• Strong ability to build effective working relationships with internal and external stakeholders at all levels and work collaboratively to achieve objectives
• You will have led a team or teams during your career
• Strong ability to effectively challenge and influence others, including more senior colleagues and stakeholders, to ensure the right outcome is achieved
• You will have experience of managing budgets and forecasts, dealing with external stakeholders (such as internal and external audit), and have been involved in risk management and performance management
• Able to communicate with, engage and inspire others at all levels

Robertson Bell is exclusively partnering with the College of Policing to recruit a new Head of Finance & Procurement with the role based remotely or from one of the offices. The benefits package is generous including up to 31 days of personal annual leave and around 28% Employer contribution to pension. 

We are looking for an experienced leader to develop and inspire our Therapeutic Wellbeing services department to deliver on our mission to help people have safe, healthy and happy relationships.

The role
A pivotal role, leading a newly formed team, you will lead and develop a range of Therapeutic and wellbeing services, delivered to support individual adults and children, couples and families. You will be accountable for the operational management of the department, but you will retain a strategic and tactical focus by providing effective delegation, challenge and support to your Senior Management Team.

About you 
You’ll be a values driven leader adept at getting the best out of people and leading through people with strong coaching skills. You will be a passionate advocate for the role of counselling, therapeutic interventions and wellbeing support, and you’ll be experienced in having a voice at a strategic level. You’ll have a strategic and commercial focus with experience of growing and mobilising services. You will also have extensive knowledge of Safeguarding legislation and experience of managing Safeguarding issues. Above all you will have a solution focused attitude to providing positive leadership in a changing environment.  

We are actively seeking to diversify our leadership team and strongly encourage applications from individuals within the global majority. 

We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave. 

About us 

This is a pivotal time for TLC: Talk Listen Change as we develop our new Therapeutic Wellbeing services department, embedding existing counselling and community support services while developing several new ones.

We aim to provide a working environment and a range of services that successfully champion and deliver our core values of being Authentic, Safe and Person Centred.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support. 

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.  

This post is subject to an enhanced DBS check.

Interviews are scheduled for w/c 6th May 2024 and will take place at our Head office Trafford House, Chester Road, Manchester (request for online interview will be considered). 

Age UK Sutton are looking to hire an experienced manager who has a background or interest in community delivered health services.

At our independent charity based in London Borough of Sutton, the Head of Health Services will lead on and develop Age UK Sutton's community health commissions including; our Hospital Discharge service which provides practical support to older people in the first days and weeks after discharge from a hospital admittance; Dementia Peer and Practical support service, delivering information, advice, peer support and some practical support to those living with or affected by Dementia; and the innovative Older Person's Mental Health Peer Support service operating in partnership with Sutton's Community Mental Health services and South West London Mental Health Services.

The Head of Health Services will have delivery objectives to achieve with their operational team, with current direct line management of 9 staff over 3 services and have strategic development opportunities to deliver excellent services to the older population in London Borough of Sutton.

The Head of Health Services will be an integral part of Age UK Sutton's Leadership team, with overarching responsibility for keeping our vision to make Sutton an Age Friendly place to live, at the centre of all what we do.

For more information of the operational duties and responsibilities of the role along with the person specification, please download the full Job Pack below.

We welcome informal discussions about the role and are happy to answer any questions you may have before applying, but will not impact decision making for selection of the candidate. 

Please note that CVs not accompanied by a covering letter will not be considered.

This role is being advertised on a rolling basis, meaning that if we find a suitable candidate before the final closing date, we may close this advertisement early.  We will review applications as they are received and will invite suitable candidates to interview – you will be contacted to gather your availability should this apply. 

We strive to make our recruitment process fully accessible to all applications and anyone who may require additional support or reasonable adjustments – see more here. If you would like to discuss anything with us, including the opportunity for extra time to apply to this role, please contact us. This will not adversely affect your chances of being shortlisted or invited to interview.

Final closing date for applications: Sunday 12th May 2024

Responsibilities:

Strategy & Development

• Ensure that the organisation has a People and Culture Strategy that is aligned with and supportive ofthe organisation’s strategy, addresses staff feedback and reflects good practice in the sector.
• Ensure that the organisation has a suite of HR policies that facilitates the smooth running of theorganisation’s services, reflects the organisation’s values and includes anti discriminatory practices.
• Manage and monitor the implementation of these policies.
• Create an annual training and development plan which promotes business improvement, a positive culture and the professional development of our employees.
• Work closely with departmental managers’ in the role of business partner to address the strategic issues in their departments related to people and culture.
• Alongside the Chair, support and service the Union’s People and Culture Committee.
• Be responsible for the Union’s employer brand, using this to ensure that the Union can source and retain the staff necessary to deliver its services.
• Manage complex employee relations issues such as disciplinaries and grievances.
• Oversee complaints and student disciplinary processes.

Financial Management

• Prepare regular reports of KPIs for People and Culture as requested by the trustees and your line manager.
• Regularly review, update and rigorously enforce the organisation’s pay and grading policy with the input of the Head of Finance as appropriate.
• Contribute significantly to payroll processing and pension procedures.
• Oversee the processes for the student staff payroll.
• Ensure the smooth running of the HR department.

Governance

• Ensure compliance with right to work and other legislation relevant to the Union’s operations.
• Ensure that major processes within the Union are auditable and follow the Union’s formal procedures.

Staff Leadership and Development

• Drive a high performing, inclusive culture across Reading SU.
• Lead and inspire staff, providing clear direction, guidance, and support including giving and receiving feedback.
• Act as lead for Equality, Diversity and Inclusion within the Union. Ensure that our activities in this area reflect the values of the Union and the University.
• Foster a positive working environment, encouraging teamwork, collaboration, excellent customer service and a positive values led culture. 
• Identify and manager staff training and development needs, organising appropriate training programs to enhance skills and knowledge.
• Be responsible for ensuring mechanisms are in place to collect candid staff feedback to inform future People and Culture activity.

Stakeholders

• Cultivate and maintain strong relationships with internal stakeholders, including student representatives, staff, the Students' Union executive and University representatives.
• Collaborate with external partners, sponsors, and suppliers to enhance services and explore partnership opportunities.
• Represent the Students' Union at relevant events, meetings, and industry forums.

To manage and develop the b inspired Neighbourhood Support Service in Braunstone, ensuring that business plan targets are achieved and positive community impact is delivered.

Responsible for operational management of the staff team, volunteers and site. Oversee and develop partnership working arrangements with other agencies and providers, to enhance the offer to local residents.  Ensuring resident engagement and consultation is a priority and contributes to the Neighbourhood Management arrangements.

Main Duties & Responsibilities:

Staff Management:

1. Provide strong leadership (lead by example) ensuring that “front-line” staff are well-motivated and aspire to excellence in service provision.

2. Provide day-to-day management and supervision of service-based Co-ordinaters and other support staff, ensuring business plan targets are achieved.

3. Recruit, select, train (product, systems and procedures), coach, motivate, supervise and appraise staff in order to meet the Neighbourhood Support Business Plan targets.

4. Analyse the training needs of staff, identifying skill sets and the need for development where appropriate. Work with the HR Officer to ensure training is relevant and conducted in a structured manner as part of a personal development plan.

5. Plan and arrange staff work patterns, in conjunction with Service Co-ordinators, ensuring that annual leave and flexi-leave arrangements meet the needs of the service.

6. Ensure that team members maintain accurate, comprehensive and current records via the company management information system

7. Lead the development of a robust Volunteer Strategy.

Direct Services & Project Management:

8. Plan new projects in collaboration with senior management.

9.  Source and respond to funding opportunities (grants, donations, contracts) – completing applications and tenders with associated budgets.

10. Create work plans which identify and sequence the activities needed to successfully deliver and complete projects.

11. Control projects and write reports for management and for funders

12.  Communicate with funders as outlined in funding agreements and contracts.

13.  Prepare financial, monitoring and evaluation reports and supporting documentation for funders as outlined in funding agreements and contracts.

14.  Ensure that maintenance schedules for the neighbourhood Support Base are adhered to and that an efficient and cost effective method of repair and replacement is in place, to keep the housekeeping standards at a high level.

15.  Supported by the Head of Operations, maintain operational policies and procedures and ensure that day to day health and safety standards are maintained in line with legislation.

Financial Management:

16. Ensure that the Neighbourhood Support Service and associated projects remains cost effective by ensuring expenditure is contained within agreed budgets. Tracking expenditure and reducing or eliminating unnecessary costs while maintaining quality.

17. Ensure Service Co-ordinaters fully understand and adopt financial systems and that adequate records are in place to exercise budgetary control.

18. Regularly report progress against the Business Plan targets and budgetary information to the Chief Officer for reporting through to the Board.

19. Supported by Head of Operations, create annual budgets and Business Plans for the service and projects in line with the company planning cycles.

Neighbourhood Development & Resident Engagement:

20.  Promote and develop good relationships with local service providers and delivery partners - helping them to be responsive and sensitive to local needs.

21. Oversee the maintenance and promotion of the Braunstone Neighbourhood Management Board.

22. Co-ordinate and organise local surveys and consultations in the Braunstone area and collate/ analyse the findings for dissemination.

23.  Oversee the creation of the bi-annual Braunstone Neighbourhood Action Plan.

General Duties:

24. Carry out work in such a way as to promote the Company’s wider aims, objectives and agreed policies.

25. Embrace and implement the Company’s Equal Opportunity and Diversity Policy.

26. Work outside office hours when required.

27. Undertake any other task appropriate to the post, including emergency cover for staff when required.

28. Undertake any other task appropriate to the post of Service Manager, as directed by the Chief Officer

ABOUT START NETWORK

The Start Network is made up of close to 100 aid agencies working across six continents. Together, our aim is to transform humanitarian action through innovation, fast funding, early action, and locally driven humanitarian action. We're tackling what we believe are the biggest systemic problems that the sector faces. Problems including slow and reactive funding, centralised decision-making, and an aversion to change mean that people affected by crises around the world do not receive the best help fast enough, and needless suffering results. Our work focuses on responding to these problems. This includes shifting power closer to where crises happen, providing fast, early and predictable function and sharing learning and innovative ways of working.

The Start Network is at a critical point in its journey. We have grown and diversified our membership over the past 10 years. We are now set to evolve into a decentralised “network of networks” in line with our vision and principles. We are currently working with 10 national and regional networks (called hubs) made up of predominantly civil society organisations. They are developing locally owned ways of anticipating and responding to humanitarian crises. We aim to support the emergence and development of further hubs in the coming years. Our ultimate ambition is to devolve leadership, membership, programming, and decision making to the hubs, while the central team transitions to become a service provider.

Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm that may be caused due to their encountering the Start Network as well as responding effectively should any harm occur. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy.

Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly welcome applications from disabled, black, indigenous and people of colour (BIPOC), and LGBT+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Skills section.

JOB PURPOSE

This senior management role will enable strategic thinking and design, influence diverse stakeholders, adapt agile ways of working and drive change in line with the vision of the Network.

You will enable the development of country and regional civil society hubs, driving decentralised decision-making, devolving power, and enabling local hub leaders to meet their needs defined and owned by them. You will work with the hubs and their members to understand their support needs, then facilitate and coordinate that support working with peer hubs and relevant members of the Start Network team expertise.

The role requires a good understanding of and experience in the humanitarian and/or development sectors, and an ability to work with local civil society. Awareness of power and political dynamics and sensitivity to different contexts and cultures is crucial. It also requires high levels of self-awareness and emotional intelligence, using your position connect, enable and influence others. You will be skilled at building relationships and brokering partnerships with empathy, credibility and equity. Listening and valuing diverse perspectives to build an inclusive team will be key to success. Solid programme and budget management will be critical to enabling the hubs vision and activities.

KEY RESPONSIBILITIES

Design, development planning

• With members and hubs, co-design, develop and enable the evolution of Start Network of Networks, including hubs.
• Coordinate and facilitate the delivery of support, expertise and services to hubs
• Work closely with the Membership and Assurance teams to support iNGO and member intake through hubs.
• Work closely with the Funds, Finance and Innovation teams to facilitate the co-design and development of programmatic initiatives, based on hub priorities.
• Work with hubs and the Start Network team to create a culture of evidence-based decision making, feedback and learning so that we can adapt support to emerging needs.
• Advise senior leadership on hub issues and strategy Partnership brokering and relationship management
• Foster and broker positive and enabling relationships and partnerships within hubs, between hubs and between hubs and Start Network Secretariat.
• Effectively manage complex issues which arise out of shifting power dynamics ensuring teams and stakeholders work towards a common vision; Resolve any conflicts and address issues that may arise within hubs, promoting constructive dialogue.
• Work with the Advocacy and External Affairs team to help raise hub voices and perspectives in local and global forums.
• Influence and advocate internally and externally for locally driven humanitarian action, creating and holding space to support the emergence of hubs based on their aspirations, priorities and needs.

Management and leadership

• Inspire, lead and motivate a high performing, diverse global team
• Management of direct reports, including recruiting, training and playing an active role in building an inclusive team culture in line with Start Network values
• Monitor individual and team performance and ensure objectives and outcomes are met or exceeded; address poor performance and recognise good performance
• Manage consultants and other third party contractors as required
• Commitment to the learning and development needs of the team,
• Actively support the ongoing professional development, learning and upskilling of team members
• Demonstrate commitment to own ongoing learning and development

Start Network culture and values

• Uphold, embody and model the values of Start Network
• Carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
• Commit to positive humanitarian outcomes and systems change through a programme of well managed, quality initiatives;
• Support the innovative and risk aware culture of Start Network to support the strategy and its delivery,

PROFILE AND SKILLS

• At least 7-10 years’ experience in a management/senior management role in the humanitarian, development or social enterprise sectors
• Demonstrated ability to think and operate at both strategic and operational levels
• Demonstrated experience in inclusive leadership
• Demonstrated experience in relationship management, partnership brokering and influencing across a diversity of geographies, skillsets and personalities.
• Demonstrated experience in managing programmes and budgets
• Demonstrated experience in inspiring, motivating and managing a diverse and high-performing team
• Demonstrated problem solving skills, an entrepreneurial spirit, an ability to manage complexity and ambiguity
• Demonstrated curiosity and growth mindset, including experience in testing, learning, and iterating.
• Knowledge of and political sensitivity to the broader political context and power dynamics within the humanitarian sector operates.
• Ability to work flexibly across different time zones.
• Excellent verbal communication skills in English, working knowledge of French, Spanish or another hub language desirable.

ABOUT THE ROLE

This is an exciting role to lead on Safe Ground's programme delivery, including content creation and producing, with a strategic direction!

SIG Safe Ground is an award-winning charity which delivers high-quality, group work interventions to people in prison and community settings. 

Our arts-based therapeutic group work focuses on relationships and identity, particularly in reclaiming and reframing imposed identities while offering access to new perspectives, creating opportunities for discussion and debate, and inviting participants to take risks, experiencing themselves and each other in new ways.

You will report to the Head of Criminal Justice Services and line manage the programmes coordinator, as well as work closely with our services based within HMP Lowdham Grange and HMP Altcourse. You will lead on the development of new creative work, identifying gaps and opportunities, working alongside various teams to open new business opportunities to secure funding, and facilitate the programmes we deliver, mainly in prisons and community settings. We are looking for someone to bring a new creative outlook, able to be agile and think of new ways to promote Safe Ground, and develop our resources, this could include delivering theatre productions, films, and podcasts. 

Working Pattern: Monday to Friday 9 - 5 although you may need to work outside these hours as required. The role will be hybrid, working from home, our central office in Islington, and able to visit various sites across London, Nottingham, Liverpool, and additional locations as required. 

Please note: This role will include the need to undertake additional prison vetting as part of the onboarding process as occasional service delivery in prisons forms part of this position. 

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We are looking for someone creative, ambitious and passionate about supporting people who have experienced disadvantage and social exclusion, particularly in the criminal justice and prison setting! If this sounds like you, then this might be the right job!

We are looking for a thorough understanding of arts-base interventions, able to apply this to the given setting, with experience in developing and delivering creative programmes and productions. 
Team leader, proactive, adaptable, able to use your initiative to resolve challenges, with a compassionate, supporting, and empowering way in working is what we are looking for!

OVERVIEW OF KEY RESPONSIBILITIES

PROGRAMME DELIVERY

• Manage a network of delivery sites and ensure contractual compliance, in locations which include but is not limited to prisons and community settings.
• Oversee the development of additional creative content including but not limited to theatre productions, short films, events, and other media products.
• Co-facilitate group work programmes, working in partnership with relevant colleagues, and external stakeholders.
• Work closely with teams to monitor and gain feedback, evaluate, and develop programmes to ensure they are fit for purpose and drive engagement. Ensure revisions are implemented and coordinated organisation wide.

CREATIVE LEAD

• Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants in various stages of their personal journey which can be used as the core curriculum for various delivery teams.
• Design and deliver high quality training and quality assurance support to management and delivery teams across the SIG network.
• Support with the creation and dissemination of social media content and other content to enhance SIG Safe Ground’s reputation and brand.

ORGANISATIONAL GROWTH

• Provide strategic operational leadership and direction for Safe Ground, support with the continuation of finding new and existing opportunities working alongside various leadership teams.
• Lead on new contracts, supporting teams to ensure new contracts are implemented to a high standard following correct processes and policy.
• Coordinate aspects of promotion, recruitment, and evaluation of Safe Ground’s programmes.
• Build and maintain a positive reputation for SIG and Safe Ground, represent the group at wider meetings which could include networking meetings, events, delivering various presentations, new business meetings, and other relevant places.

LINE MANAGEMENT

• Provide high quality support, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities.
• Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Previous experience in contract management and reporting of projects or programmes
• Previous experience in facilitation of programmes and/or training for various groups
• Previous experience in people management and development
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Ability to create, develop, and deliver new programmes and/or creative content in various settings such as prisons, communities, and wider criminal justice settings
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Ability and willingness to travel to various services and work within the prison setting

What we would like, but not essential:

• Relevant professional qualification in applied theatre, drama, or a field related to programme delivery or health and social care in criminal justice system
• Previous experience in developing, producing, and/or performing professional productions for example film, television, or theatre productions
• Previous experience with commissioners, supporting or contributing to research and evaluation projects
• Previous experience in supporting winning new contracts for example in bid writing or fundraising activities
• Financial Management experience: Budget setting, analysis, and cost reduction

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.