Head of service disability and mental health jobs
Team Manager – Safer Renting
Salary: £38,000 per annum
Contract: Full-time, Permanent
Location: London SE17 / Hybrid working
Are you passionate about housing justice and protecting renters’ rights? Join Cambridge House as a Team Manager in our Safer Renting Team and make a real difference in the lives of private renters.
As part of our dynamic team, you will:
- Lead and inspire a team of tenancy rights caseworkers, ensuring high-quality advice and casework services.
- Support and develop your team, managing performance and well-being to help them thrive.
- Deliver expert tenancy rights advice and advocacy.
- Shape the future of our service, contributing to research, campaigns, and service development initiatives.
We’re looking for someone with strong leadership skills, a commitment to social justice, and experience in housing advice or casework. If you’re ready to empower renters and drive positive change, we’d love to hear from you.
Why join us?
- Competitive salary of £38,000 per annum
- Permanent, full-time role with opportunities for growth
- Be part of a mission-driven organisation making a tangible impact
- Hybrid and Flexible working arrangements
- Join an organisation with a diverse and incredible group of people providing pioneering and high-quality services.
To apply please download the recruitment pack. .Completed applications should be emailed to us and must include your CV ( which should include 2 reference contacts) and a supporting statement outlining your interest and suitabilty for the role . You will also be asked to complete and return our Diversity monitoring form and Criminal Records Declaration form, both of which can be found on our recruitment page. The sucessful applicant will need to undergo a DBS check (enhanced) . Interviews will be held on Saturday 14th February 2026.
The client requests no contact from agencies or media sales.
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
The role:
A fantastic new opportunity has arisen at the Royal Hospital for Neuro-disability for an ambitious and strategic Head of Fundraising to lead and expand the RHN’s income generation and manage and drive a high performing team.
The Head of Fundraising will be responsible for generating income from all fundraising income streams: Community, Events, Corporate, Trusts and Foundations, Legacy and Direct Mail (Donor Development). They will oversee all aspects of fundraising, including developing and implementing the Fundraising Strategy, managing key donor relationships, driving forward any capital appeals and leading a team of fundraising professionals.
Who we are looking for:
We are looking for a passionate, positive and highly experienced individual with a proven track record in senior fundraising roles within the charity sector and experience of successful income generation. Candidates must be skilled on donor stewardship and stakeholder engagement, as well as being a confident and engaging public speaker. Knowledge of fundraising standards and best practice are essential.
Main objectives of the role:
- Establish fundraising priorities and set fundraising goals in line with the wider organisational strategy
- Achieve the fundraising target and KPIs
- Lead on the organisation of a full calendar of fundraising events and activity and ensure applications are made in a timely manner
- Engage with Fellows, Trustees and volunteers to ensure wider RHN engagement
- Engage with internal teams to ensure the timely promotion of events, activities and to ensure engagement
- Work with clinical service teams particularly those areas fully funded by fundraising, to provide case studies and outcome reports
- To work closely with the Communications team to fully utilise social media and the RHN website for all fundraising events and activities.
- Act as the primary contact for volunteer committees and external partners as necessary
We are happy to consider applicants who are looking to work part-time for a minimum of 3 days a week.
Candidates must be willing to work occasional evenings and weekends for events.
What we can offer you:
- Generous annual leave entitlement
- Hybrid working – a strong on-site presence is required for this role with a minimum of 3 days working on-site per week expected (pro rata for part-time)
- Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
- Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)
- Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union
- Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
- Free on-site parking (rare in London)
- More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Want to find out more?
We would be delighted to have an informal conversation with interested applicants and provide more details on the role, team and the RHN! Please vist our website to view our full Job Description and learn more about us.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a Head of Campaigns & Media to lead the development of a new team within our Policy & Influencing Directorate.
Deadline: 9am on Monday 2nd February
Location: London OR Glasgow
Salary: Starting salary £52,166 rising to £60,861, plus London weighting of £4,000 where applicable
Hours: Full-time (32 hours per week) [part-time considered]
Contract type: This is a permanent role
This exciting role has been created to develop a new campaigns function at the Mental Health Foundation, incorporating our existing media team and working closely with policy, research and lived experience colleagues across the UK, with the aim of driving support for policy change.
What does the role involve?
- Developing a campaigns strategy for MHF and deliver its execution.
- Manage the campaigns and media team, commission engaging content, oversee campaign budgets, and collaborate with stakeholders to create a better policy environment for good mental health.
- Contribute to the leadership of the Mental Health Foundation and its Policy and Influencing Directorate.
What skills, knowledge and experience are we looking for?
- Experience of developing and implementing campaign strategies to support policy change in the charity sector.
- Comprehensive understanding of communication disciplines (e.g. digital marketing, media relations, content creation) and how they integrate to achieve campaign objectives.
- Understanding of mental health policy, prevention and public health.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at 9am on Monday 2nd February and we are unable to accept late applications. Interviews are planned for Monday 9th & Wednesday 11th February.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.
We look forward to hearing from you!
Our vision is good mental health for all.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with Maudsley Charity to recruit for their next Head of Development.
Job title: Head of Development
Salary: £57,000-£63,000
Location: Hybrid working with flexibility (Denmark Hill, Charity office and homeworking)
Reporting to: Director of Programmes
Contract: Full time, permanent (37.5 hours per week)
This is an exciting and impactful new income generating role where you'll have the opportunity to be part of Maudsley Charity's expert team leading innovative care and solutions for mental health at a time of urgent need.
About Maudsley Charity
Maudsley Charity advances and accelerates positive change in mental health care in south London and beyond. Collaborating with South London and Maudsley NHS Foundation Trust, King's College London, and the King's Maudsley Partnership we create lasting change for people experiencing mental illness.
This is a transformative moment in Maudsley Charity's journey, and we're looking for an exceptional relationship fundraiser to join us and help grow collaborative income generation at a critical time for mental health. We are a grant-making charity with a proud history and a bold vision: to ensure that everyone who experiences mental illness, without exception, can access the care that's right for them.
The Role
Maudsley Charity is entering a new chapter of growth and renewal. We are now seeking a dynamic Head of Development to lead on identifying and building collaborative funding opportunities, to strengthen our work on community fundraising and with the potential to explore expansion in legacy giving.
As Head of Development, you will lead the charity's income generation strategy, focusing on collaborative funding opportunities and diversifying income streams. Reporting to the Director of Programmes and working closely with the Head of Communications, you will lead on income generation and development opportunities is support of our vision.
Key Responsibilities:
- Develop and deliver a strategy to grow our income through collaborative funding and partnerships.
- Build and maintain strong relationships with funders, stakeholders, and partners.
- Lead on securing significant grants from Trusts and Foundations for innovative projects.
- Oversee community fundraising activity and explore legacy giving initiatives.
- Manage a small in-house team and outsourced fundraising resources.
- Monitor and report on fundraising performance, ensuring compliance with regulations.
- Represent the charity externally and contribute to organisational strategy.
Is this role right for you?
- This is a strategic, relationship focused income generating role. You'll have previous fundraising leadership experience, and be confident in leading your own work and driving income growth through strategic development initiatives
- You have a proven track record of securing significant grants from Trusts and Foundations and know how to build strong, collaborative relationships with funders and partners
- You're looking for a senior role where you can make a tangible impact, lead on innovative funding strategies, and feel valued for your expertise
- You thrive in a dynamic and evolving environments, enjoy shaping and defining the role as the function grows, and bringing together internal teams to deliver ambitious partnership projects
- ?You enjoy working in multi-stakeholder settings, bringing structure from complexity, and creating clarity where processes are still emerging
- You're proactive and entrepreneurial, spotting opportunities for income generation and using creative approaches to maximise results
- You're confident managing budgets, resources, and teams in a fast-paced setting
- You demonstrate leadership qualities - whether through managing people, leading projects, or using initiative - and value collaboration and integrity
How to Apply
The application process is CV and answers to three qualifying questions.
For further details including the full candidate pack, and qualifying questions you will need to complete as part of a formal application, please send your up-to-date CV to Philippa at Charity People.
Key dates
Closing date: 5pm on Wednesday 21st January 2026
First round interviews: w/c 9th February 2026
Final interviews: w/c 16th February 2026
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
At Ambitious about Autism, we're currently looking for a Head of Philanthropy to join our Fundraising team.
You'll lead, oversee and implement ambitious plans, as set out in the new fundraising strategy and enabling us to fully capitalise on the opportunities presented over the next few years, with a focus on the development of a major donor strategy, growing our profile and supporting a high-performing Philanthropy team. Alongside this you will personally manage a portfolio of high value solicitations, resulting in 6- and 7-figure gifts.
You'll evaluate each income stream and develop plans aligned with fundraising strategy, ensuring these translate into deliverable objectives. You'll play a key role in the development of fundraising appeals, including large scale proposals and approaches, as well as developing creative and compelling funding applications to engage new supporters.
We are looking for someone who has:
- Proven experience of planning and implementing successful major donor fundraising programmes
- Proven experience of securing high-value major gifts
- An understanding of trends and developments across the sector and demonstrable knowledge of best practice in major donors, trusts and foundations fundraising
- Experience of financial management of expenditure budgets including setting, accurate forecasting and achieving financial and non-financial targets
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
About the role:
This is a hands-on, relationship-led role supporting people experiencing homelessness alongside complex needs to stabilise their lives and move forward. As a Project Worker, you’ll work directly with residents across multiple sites in Lewisham (Brockley and New Cross), offering consistent, practical support that recognises people’s mental health needs while building confidence and routine. You’ll be present through the day-to-day, responding to what’s in front of you and helping people take meaningful steps at their own pace.
You’ll carry out in-depth assessments, manage risk alongside residents, and work together to set clear, achievable goals. From developing living skills and strengthening relationships, to supporting access to health services, education, training or work, your focus will be on progress that lasts. You’ll also play a key role in housing management, supporting people to sustain their accommodation, manage income, reduce arrears and prepare for their next move towards greater independence.
Alongside direct support, you’ll help shape a safe, calm and well-run environment where people can focus on change. You’ll work closely with colleagues and partner agencies, contribute to a 24-hour rota and bring resilience, creativity and compassion to each shift. This is a role for someone who wants to step in, take responsibility and grow their practice in a service that values initiative and backs its people. We back our staff to develop, take ownership and shape their future at SHP. Bring your values and ambition, and we’ll invest in you to build a career that makes a lasting impact.
About you:
- You’re compassionate, non-judgemental and genuinely motivated to support people to move forward, meeting them where they are and respecting their lived experience.
- You bring resilience, creativity and a calm head, staying steady and solution-focused when situations are complex or unpredictable.
- You believe in recovery-led, collaborative working and enjoy building strong, trusting relationships with people and partners alike.
- You treat everyone with kindness, fairness and dignity, and take pride in creating inclusive, welcoming spaces.
- You’re committed to learning and growth, open to training, reflection and supervision, and keen to develop your practice over time.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 25th January at midnight
Interview date: Monday 2nd and Tuesday 3rd February online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Location: Office-based (currently Bethnal Green, likely to be Euston from Sept 2026) with some home working.
Salary/job band: £56,463 (for 36 hrs) or PTE
Team: Fundraising & Communications
Contract type: Permanent
Hours: 28-36 hrs per week
Reports to: Director
Line manages: Fundraising co-managers, communications manager
Purpose of role
To plan and oversee QSA’s income generation and communications work. To strategically support the success of QSA as part of the leadership team.
Role overview
This is a linchpin role for QSA. We are looking for a hard-working, experienced and creative fundraiser. Our head of fundraising & communications oversees all of our income generation portfolio, including charitable trusts, public bodies, individual giving, and fundraising events.
Above all, we are looking for a candidate who believes in QSA’s mission and values, who can convey this passion through our fundraising and communications.
We recognise that the current fundraising climate is challenging. As a charity, we have a sizable and engaged network of supporters and an excellent reputation for delivering innovative services.
The head of fundraising & communications is also responsible for overseeing QSA’s communications output, ensuring we build great relationships and successfully share our impact, stories and expertise across a variety of channels.
This is an exciting opportunity to build up a broad experience base in communications. Our approach to this work is centred in an ethical storytelling mindset. Our work has a national profile and we’re keen to maintain our reputation and our media presence.
Our head of fundraising & communications will also join the leadership team, working closely with the head of finance, the head of services and the director. This is a tight knit group with the purpose of supporting the longer term and strategic work of QSA.
You will be welcomed into a wider team at QSA that is enthusiastic, expert, and highly committed to social justice. We are proud of our ability to collaborate successfully and to celebrate one another’s success.
About Quaker Social Action (QSA)
Quaker Social Action’s mission is twofold. We enable people on low incomes to seek solutions to the issues affecting their lives. We listen and respond to the needs of communities and run practical, sustainable and collaborative projects.
Secondly, we share our learning where we see the potential to bring benefit to communities outside of our own – by running professional training, and by speaking truth to power to seek structural change.
Our services include crisis support for those unable to afford funerals; practical support for people experiencing homelessness, such as a mobile library and a community kitchen space; and free mindfulness and wellbeing programmes.
QSA has a rich 150-year history with roots in the Quaker movement. Our work is still guided by Quaker values like Truth and Justice, and we are proud of our place within the Quaker community. At the same time, there is nothing religious about our work: our services, jobs and volunteering roles are open to all.
“The advice and support was beyond beneficial. As a family we were just above the threshold for getting any financial support and at a very difficult time already, money worries was the last thing we needed.”
- Down to Earth funeral costs helpline caller
Duties & responsibilities
Income generation
- To design and develop a fundraising strategy for QSA, incorporating a wide range of approaches, including statutory sources, charitable trusts, individual donations, legacies, earned income from training, and event fundraising.
- To set clear targets based on previous trends, and realistic aspirations for growth.
- To ensure all fundraising activity sits within the required legislative framework and complies with best practice, especially regarding donor consent.
- To ensure accurate financial information is presented within fundraising materials.
- To ensure that QSA fundraising applications are supported by up-to-date evidence of need, gained from relevant research and policy developments.
- To ensure that QSA fundraising applications are supported by up-to-date evidence of impact, gained from internal monitoring systems.
- To identify and lead major funding applications.
- To build strong and warm relationships with funders and donors of QSA.
- To ensure QSA is compliant with all grants and contracts and provides accurate and timely monitoring reports back to funders.
- To ensure that project teams are aware of funders supporting their work and are clear what targets or commitments are in place with these funders, including reporting requirements.
Communications, marketing, media, brand, digital
- To design and develop a communications and marketing strategy for QSA, incorporating a wide range of approaches across a number of appropriate channels and platforms.
- To understand best practice in charity communications and marketing and use this to promote the work of QSA.
- To manage QSA’s approach to reputational risk through our communications output.
- To oversee the development of the content, structure and key messages of QSA’s online communications channels; specifically our website, email marketing and varied social media platforms.
- To oversee the digital marketing development of QSA, ensuring we have clear systems and protocols to analyse, track, measure and review our output.
- To understand the benefit of and risks of using AI in our fundraising and comms output and to be part of the strategic leadership around emerging best practice.
- To oversee diverse and evolving ways to communicate, using podcasts, videos, data, photos as well as high quality copy.
- To oversee media relations and protocols for media engagement for QSA.
- To develop proactive and strategic communications responses very quickly or under pressure to manage situations of risk or opportunity for QSA.
- To oversee and develop the QSA brand, ensuring it communicates our core purpose and is consistent with our values.
- To oversee our duty of care to our participants who share their stories, ensuring we approach this with due care, sensitivity and respect for their autonomy, and that we have sufficient safeguards in place to be attentive to their wellbeing.
Leadership
- To work collaboratively with the leadership team to support the strategic development of QSA. To provide materials that support QSA’s trustees to undertake their governance tasks.
- To work alongside the head of finance to provide accurate and timely quarterly reports for the trustees’ finance & fundraising committee.
- With the head of finance, to be responsible for regular reconciliation of finance and fundraising records and for annual audit processes.
- To work alongside leadership colleagues in all operational matters. To offer ideas for service development, to identify resource needs, and to share strategies to support team wellbeing.
Organisational requirements
- To work within, and actively promote, the policies and procedures of QSA.
- Any other duties as appropriate to the role, as agreed by the QSA director.
“I feel the service from these marvellous book fans and their very committed, caring staff are an essential…I use them twice a week every week. Please may they continue.”
- Visitor to Turn a Corner mobile library for people experiencing homelessness.
Person specification
Experience
- Significant experience of charity fundraising from a wide range of sources, especially charitable trusts and individual donors.
- Experience of communications activities/digital development is highly desirable.
Skills
- Ability to write creative and engaging copy for a range of different audiences.
- Ability to build excellent collaborative working relationships with a wide range of people; including within the close-knit QSA team, external partners, funders and QSA supporters.
Knowledge
- Knowledge of differing funding streams suitable for an anti-poverty charity – i.e. trusts, statutory sources, corporate support, individuals, legacies.
- Knowledge of a range of communications channels and platforms and of the best ways for a charity to utilise these.
- Knowledge of technology, including AI, as a way of furthering reach and impact.
Personal Qualities
- Exceptional ability to prioritise workload and accurately deliver work to deadline.
- Demonstrates inner resilience, and ambition to deliver work of the highest standard.
- Ability to be flexible and have a ‘hands-on’ attitude when required.
- Commitment to and understanding of the role of equity, diversity and inclusion, in the workplace and in service provision.
- A willingness to work within a Quaker ethos, as clarified by the mission of QSA.
Main terms and conditions of employment
- QSA uses the local government pay scales for salaries. Your salary will be on NJC scale point 41-44, which starts at £56,463 (including London weighting) for a full-time/36 hours post. All appointments are made at bottom of scale.
- This is a permanent position.
- This post can be offered as a role to be worked between four and five days per week, so 28 hours to 36 hours per week. We pride ourselves on our flexible working practices.
- Leave entitlement for a full-time post is 25 days per year, plus 8 bank holidays, with the leave year running from January to December. This increases by 2 days after 3 years of service and a further 3 days after 5 years of service. QSA closes between Christmas and New Year and days falling within this period are not taken from your leave entitlement.
- QSA pays an additional 6% of salary into the QSA group personal pension, with a 2% staff contributory element.
- We have probationary periods of six months and the period of notice is 1 week during the probationary period and 8 weeks on its completion.
- QSA has a union recognition agreement with Unite although staff are welcome to join any trade union or none.
- This is a hybrid role. We see the benefits of being in the office with colleagues on a regular basis, and consider 2-3 days per week in person to be ideal for this role.
- The successful candidate will be required to obtain a basic DBS check. The Rehabilitation of Offenders Act applies.
“It was what I was looking for. The way they deliver the sessions makes it feel inclusive and non-judgemental. Participating online, the energy felt tranquil.”
- Audrey, online attendee of our This Way Up mindfulness and coaching course
Being a diverse and inclusive organisation is very important to us. We’re particularly focused on three elements of this: lived experience of poverty; race & heritage; and disability. We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences.
We hope that you find this job pack and our recruitment process clear and welcoming. Please let us know if this is not the case. We want to do recruitment well and feedback really helps.
Thank you for your interest in this role.
ABOUT US
Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:
1. A women only drop-in service
2. An advocacy service
3. An outreach service
We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service. Read more about our work in our impact report.
Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. In our work we meet women who have experienced repeated and extensive abuse, and who are often homeless, living with addictions and/or mental health issues, and in poverty. We see how these women are at high risk of a range of sexually exploitative behaviours including prostitution. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.
JOB PURPOSE:
The Head of Fundraising & Partnerships will lead the development and delivery of Women at The Well’s fundraising strategy, ensuring we build the sustainable and diverse income base needed to continue supporting women facing extraordinary disadvantage, exploitation and harm. As a senior, hands-on fundraiser, the postholder will take responsibility for income generation across trusts and foundations, individual philanthropy, corporate partnerships and community fundraising, while building the systems, relationships and communications that underpin long-term growth.
Working closely with the CEO—an experienced trusts fundraiser—the postholder will identify opportunities, cultivate relationships, steward supporters, craft compelling cases for support, and drive forward multi-stream fundraising with clarity and purpose. They will coordinate the CEO’s involvement in major fundraising opportunities and act as a strategic partner, ensuring the organisation’s leadership has what they need to secure transformational funding.
This role sits at the heart of a small, values-driven team committed to trauma-informed, women-centred work. The postholder must bring emotional resilience, sound judgement and a deep respect for the dignity and lived experiences of the women who use our service. Regular presence in our King’s Cross centre is important for relationship-building and grounding fundraising work in the mission, though we offer flexibility in working patterns for the right candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Operations Manager
Location: Remote / Cambridge (1 days per week in the office)
Hours: 37.5 per week
Salary: £47,810 to £54,710 per annum
Reporting to: Managing Director
Term: Permanent
Aquilas is delighted to be partnering with Royal Papworth Charity to recruit a Charity Operations Manager to play a key role in the delivery of the charity's strategic objectives, ensuring effective governance, operational oversight, and stakeholder engagement across a diverse portfolio of grant-funded hospital projects.
We are looking for an experienced and motivated person who wants to drive transformational change across the entire charity. If you have Charity, Operations, Governance or NHS grant giving experience please take a look.
About the Charity:
Royal Papworth Charity plays a vital role in ensuring that Royal Papworth Hospital is able to offer superior facilities, exceptional patient care and an enhanced patient experience thanks to the generosity of our supporters. We provides grants to support transformational projects across the hospital, many of which have a direct and immediate impact on our patients, their families and our staff.
Royal Papworth Hospital is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge.
About the role:
This is a leadership role responsible for the operational delivery of a diverse portfolio of grant-funded projects across the Trust, driving innovation in patient care and clinical excellence.
The postholder will oversee the charity's governance, compliance, and financial operations, ensuring robust systems are in place to support effective decision-making and strategic delivery. Working closely with clinical teams, senior managers, and external stakeholders, the Charity Operations Manager will play a central role in translating strategic priorities into impactful, well-governed programmes.
Person Specication:
- Demonstrates good levels of financial acumen including the management of financial budgets.
- Experience of leading or working in complex project teams within an organisation.
- Proven ability to influence, inspire and effectively manage staff.
- Experience of working across organisations on projects.
- Understanding the significance of national developments and their impact at a local, regional level.
- Sound knowledge in the use of information technology and its application in practice.
- Ability to analyse and interpret data.
- Experience in writing development propositions.
- Experience presenting complex, sensitive or contentious information to a wide range of stakeholders with varied backgrounds.
- Analyses multiple demands on the service and resources, while balancing needs against available resources. Assesses likely impact on local service of national developments.
- Ability to provide and receive highly complex and sensitive commercial information. Experience working with complex facts or situations which require analysis, interpretation and evaluation of a range of options.
- Plan and organise broad range of complex activities; formulates, adjusts plans or strategies.
- Ability to communicate across organisational boundaries effectively.
- Excellent oral and written skills, with experience in using PowerPoint for report writing.
- Excellent attention to detail. Ensuring data and reports are presented to a high-quality standard.
- Presentation skills and the ability to present to a range of groups and individuals.
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas
Location: Birmingham or London only, (hybrid working - 3 days on-site each week and an expectation to travel across all delivery areas regularly)
1st stage interviews: 2nd and 3rd February over MS Teams
2nd stage interviews: 11th (Birmingham) 12th (London) in-person
For more information, or to apply, please click 'apply now' to be directed to our website.
Join The King’s Trust and lead a team that transforms young lives across England.
As Senior Head of Delivery, you’ll drive ambitious plans, inspire high-performing teams, and ensure thousands of young people aged 11–30 gain the skills, confidence, and opportunities they need to thrive.
This is a core leadership role overseeing delivery across Greater London, the South Coast, South West and West Midlands, with colleagues primarily based in Birmingham, London, Southampton, Portsmouth, Bristol and Plymouth. You’ll shape strategy, manage significant budgets, and build strong partnerships across public, private, and voluntary sectors.
Please note: a minimum of three days on-site each week and frequent travel across delivery areas will be required.
We're committed to Equality, Diversity and Inclusion and want our leadership to reflect the communities we serve. We welcome people who bring different perspectives and experiences, and particularly encourage applications from those underrepresented in our organisation and sector, including candidates from Black, Asian and Minority Ethnic backgrounds.
If you’re an exceptional leader with commercial acumen, a passion for impact, and the ability to motivate dispersed teams, we’d love to hear from you. Help us create a future where every young person can realise their potential. Apply today and make a difference that matters.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Senior Heads of Delivery?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Senior Heads of Delivery!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.
We’re looking for a creative and skilled Content Creator to join our Communications and Marketing Team and help bring Thrive’s mission to life. This role is all about producing engaging, high-quality content that inspires, informs, and connects with our audiences. From crafting compelling stories and designing eye-catching visuals to creating videos and managing social media, you’ll play a key part in boosting awareness and engagement across all our channels.
If you’re passionate about storytelling, have a flair for digital creativity, and want to make a real impact in a purpose-driven organisation, we’d love to hear from you.
For more information, please download the information pack
Please download the information pack ad complete all sections of the application form on our website.
The client requests no contact from agencies or media sales.
About PVRI
PVRI is a small charity with a global reach. Our aim is to reduce the global burden of Pulmonary Vascular Disease with a particular focus on Pulmonary Hypertension (PH).
PH is a life-threatening and life-limiting condition that affects millions worldwide, but despite that, it isn’t widely recognised or well-understood. To change that, we bring together a fantastic network of many hundreds of PH doctors, academics, patients, and industry partners to identify and address the key global challenges in PH. In practical terms, we:
- Host international scientific conferences
- Produce an open-access peer reviewed academic journal, Pulmonary Circulation
- Run webinars and e-learning programmes
- Bring our members and networks together in over twenty working forums:
- The Innovative Drug Development Initiative (IDDI): eight multidisciplinary workstreams working to solve the challenges in PVD research and speed the development of new treatment
- Specialty Task Forces: groups working to advance understanding and improve practice in specific clinical areas of PH
- Regional Task Forces: working in-country to address the key regional and national challenges in PH
· Raise awareness of PH and advocate for better access to diagnosis, care and treatment - nationally and internationally
We’re London-based, and our small friendly staff team comprises our CEO Karen, Head of Operations & Impact Elvia, Head of Comms Debs, Marketing Officer Catherine, Project Coordinator Rachel and Admin Manager Katie. We work a flexible hybrid model, with office space in Work.Life, close to London Bridge and Borough Market. Our preference is for our new Advocacy & Engagement Lead to spend at least 1 day a week working from our office, but we are open to other options, and this can be discussed during the application process.
Our values: we’re open, inclusive and easy to engage with, and we’re ambitious for ourselves and for the global PVD community.
About the Advocacy & Engagement Lead (Global Health)
As Advocacy and Engagement Lead, you will be the bridge between our global professional network and local healthcare systems. You will scope areas of need, and work with key regional stakeholders to develop and implement plans for new PH services.
Key tasks include
· Developing roadmaps and care guidelines for the development of PH services in underserved regions
· Working directly with local healthcare leaders and PVRI Workstream and Task Forces to understand and navigate local health systems, influence policy and identify resources
· Supporting with targeted advocacy messages and global PH data including prevalence, health economics, etc.
This is an exciting new post, reporting to our Head of Operations & Impact.
If the 2-year pilot is successful, we hope to make this work a permanent part of our global operations.
We offer flexible working, a positive learning culture and opportunities for you to learn and grow in the role, including opportunities for international travel.
PVRI celebrates diversity, and we’re committed to equity and inclusion in our recruitment practices and in our ways of working. If you’re excited about our mission, and can bring talent and enthusiasm to our cause, we’d love to hear from you.
To read the full job description and to apply for this role, please visit our website.
Interviews: Tuesday 10 February 2026 at our London office
Registered charity number 1127115
The client requests no contact from agencies or media sales.
Job Title: Service Manager - Eastern European Service
Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Permanent
Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)
This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.
This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.
As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.
You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.
For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 09:00am on 2 Febrary 2026
Interview dates: 13 February 2026
The client requests no contact from agencies or media sales.
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.
In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
THE OPPORTUNITY
We are looking to recruit Suicide Prevention Therapists to support men in suicidal crisis at our new pilot service in St Helens. This role is part of an exciting new initiative for our charity.
As a Suicide Prevention Therapist, you will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety.
The successful candidate will join an experienced and supportive team, gradually building a caseload to assist men in suicidal crisis as we expand our referral partnerships and raise awareness in St Helens. Training and support will be provided by the Head of Centre and Senior Therapist in Liverpool, as well as the wider James’ Place team.
KEY RESPONSIBILITIES
Clinical
· Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James’ Place intervention and co-producing effective safety plans
· Deliver our therapeutic intervention, building trust and exploring the reasons for crisis
· Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies
· Take full clinical responsibility of the men under James’ Place care, as a member of the clinical team and in consultation with Senior Suicide Prevention Therapist and Head of Centre when needed
· Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams
· Deliver one-off guidance sessions to supporters of men under the James’ Place care
· Work collaboratively with other professionals to coordinate comprehensive care
· Demonstrate self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself well
· Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work
· Remain up to date with developments in law, theories and research
· Engage in peer support sessions, caseload discussions and reflective practice with the team
· Contribute to an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality
· Maintain confidentiality and adhere to ethical standards
· Complete session notes in a timely and effective manner
· Participate in continuous professional development and engage in training provided both internally and externally
· Support the Clinical Administration team as and when necessary
Outreach and Engagement
· Support the local management team to increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention
· Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events
Values
· Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work
PERSON SPECIFICATION
The role requires someone with a relevant qualification who can confidently support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.
Essential
Qualification(s)
· A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England
or
· Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation
You must hold a relevant qualification to be considered for this role.
Knowledge, Skills and Experience
· Demonstrable experience working with adults experiencing acute psychological distress
· Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions
· Demonstrable knowledge of the factors contributing to male suicide
· Evidence of being able to deliver a therapeutic session and work in a therapeutic environment
· Effective communication skills (both written and verbal)
· Good interpersonal skills with the ability to manage difficult situations
· Ability to assess, plan, implement and evaluate therapeutic interventions
· An ability to collaborate with clients in the development of a person centred, individual intervention plan
· An ability to engage clients in the intervention plan, overcoming barriers to communication
· Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so
· Ability to identify if the James’ Place service is not adequate to maintain the person’s safety and facilitate rapid transfer to the most appropriate service
· Ability to maintain boundaries within a time-limited intervention
· Ability to work as an effective team member
· Ability to manage and prioritise own workload, using own initiative and confidence in decision making
· Strong time management
· Ability to maintain up to date client records in line with James’ Place standards
· Ability to maintain own personal safety and the safety of others within the centre
· Knowledge and understanding of Safeguarding Procedures
Values
· Commitment to clinical supervision
· Ability to engage with James’ Place values
· Ability to promote people’s equality, diversity and rights
· Ability to work collaboratively and demonstrate commitment to co-production
· Ability to be transparent, honest and show discretion when needed
· Commitment to suicide prevention and working with men in a suicidal crisis
WE OFFER
· A 7% employer contributory pension scheme
· Family friendly policies
· Death in service insurance scheme
· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period
HOW TO APPLY
To apply, please follow the instructions using the URL link provided.
Closing date: 12pm on Friday 30th January 2026
Interviews to be held virtually via MS Teams on Thursday 12th and Friday 13th February.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
The client requests no contact from agencies or media sales.
Make a real difference with our MND Connect team. Your compassion and clear communication will help people feel informed and reassured at a time when reliable support really matters
As a Support Adviser, you’ll provide high-quality information, practical advice and emotional support to people affected by MND. You’ll help callers understand complex topics such as new diagnoses, voice banking, genetic testing, financial support and available local services.
Every conversation is unique, and each one has real impact.
You’ll join a collaborative and resilient team who are committed to person-centred support. We share knowledge and stay focused on solutions that help the people contacting the helpline.
You’ll bring experience in information-giving, ideally from a helpline or support-service setting, strong communication skills, empathy and the confidence to support people in managing the impact of MND. Familiarity with CRM or contact-centre systems and Microsoft 365 is important, but full training and ongoing support are provided.
Professionalism, discretion and a commitment to safeguarding best practice are essential in this role.
If you’re proactive, compassionate and ready to make a meaningful difference, we’d love to hear from you.
Hybrid Working and Flexibility: This is a 12-month Fixed Term Contract opportunity with the expectation to attend the office 2 - 3 days per week.
The official job title for this role is: MND Connect Adviser
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
Key Responsibilities
- Respond promptly to helpline calls, emails and forum posts
- Offer tailored guidance through active listening and sensitive questioning
- Provide clear information on MND Association services and signpost to external support
- Liaise with professionals and MND Care Centres to support complex cases
- Maintain accurate, confidential records and complete admin tasks efficiently
- Help improve services and uphold high-quality standards
- Identify and act on risks, including safeguarding concerns
- Promote the Association’s resources, values and mission in all interactions
About You
- Experienced in information-giving, ideally via helplines or support services
- A collaborative team player who shares knowledge and supports others
- Solution-focused, proactive and quick to learn
- Empathetic, resilient and confident supporting people in distress
- Skilled communicator, able to build rapport by phone and in writing
- Experience with CRM/contact centre systems and Microsoft 365
- Professional, discreet and committed to safeguarding best practice
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. This role requires a DBS check to be completed.
The client requests no contact from agencies or media sales.







