Head of service disability and mental health jobs

Location: Office-based (currently Bethnal Green, likely to be Euston from Sept 2026) with some home working.

Salary/job band: £56,463 (for 36 hrs) or PTE

Team: Fundraising & Communications

Contract type: Permanent

Hours: 28-36 hrs per week

Reports to: Director

Line manages: Fundraising co-managers, communications manager

Purpose of role

To plan and oversee QSA’s income generation and communications work. To strategically support the success of QSA as part of the leadership team.

Role overview

This is a linchpin role for QSA. We are looking for a hard-working, experienced and creative fundraiser. Our head of fundraising & communications oversees all of our income generation portfolio, including charitable trusts, public bodies, individual giving, and fundraising events.

Above all, we are looking for a candidate who believes in QSA’s mission and values, who can convey this passion through our fundraising and communications. 

We recognise that the current fundraising climate is challenging. As a charity, we have a sizable and engaged network of supporters and an excellent reputation for delivering innovative services.

The head of fundraising & communications is also responsible for overseeing QSA’s communications output, ensuring we build great relationships and successfully share our impact, stories and expertise across a variety of channels.

This is an exciting opportunity to build up a broad experience base in communications. Our approach to this work is centred in an ethical storytelling mindset. Our work has a national profile and we’re keen to maintain our reputation and our media presence.

Our head of fundraising & communications will also join the leadership team, working closely with the head of finance, the head of services and the director. This is a tight knit group with the purpose of supporting the longer term and strategic work of QSA.

You will be welcomed into a wider team at QSA that is enthusiastic, expert, and highly committed to social justice. We are proud of our ability to collaborate successfully and to celebrate one another’s success.

About Quaker Social Action (QSA)

Quaker Social Action’s mission is twofold. We enable people on low incomes to seek solutions to the issues affecting their lives. We listen and respond to the needs of communities and run practical, sustainable and collaborative projects.

Secondly, we share our learning where we see the potential to bring benefit to communities outside of our own – by running professional training, and by speaking truth to power to seek structural change.

Our services include crisis support for those unable to afford funerals; practical support for people experiencing homelessness, such as a mobile library and a community kitchen space; and free mindfulness and wellbeing programmes.

QSA has a rich 150-year history with roots in the Quaker movement. Our work is still guided by Quaker values like Truth and Justice, and we are proud of our place within the Quaker community. At the same time, there is nothing religious about our work: our services, jobs and volunteering roles are open to all.

“The advice and support was beyond beneficial. As a family we were just above the threshold for getting any financial support and at a very difficult time already, money worries was the last thing we needed.”   

- Down to Earth funeral costs helpline caller

Duties & responsibilities

Income generation

1. To design and develop a fundraising strategy for QSA, incorporating a wide range of approaches, including statutory sources, charitable trusts, individual donations, legacies, earned income from training, and event fundraising.
2. To set clear targets based on previous trends, and realistic aspirations for growth.
3. To ensure all fundraising activity sits within the required legislative framework and complies with best practice, especially regarding donor consent.
4. To ensure accurate financial information is presented within fundraising materials.
5. To ensure that QSA fundraising applications are supported by up-to-date evidence of need, gained from relevant research and policy developments.
6. To ensure that QSA fundraising applications are supported by up-to-date evidence of impact, gained from internal monitoring systems.
7. To identify and lead major funding applications.
8. To build strong and warm relationships with funders and donors of QSA.
9. To ensure QSA is compliant with all grants and contracts and provides accurate and timely monitoring reports back to funders.
10. To ensure that project teams are aware of funders supporting their work and are clear what targets or commitments are in place with these funders, including reporting requirements.

Communications, marketing, media, brand, digital

1. To design and develop a communications and marketing strategy for QSA, incorporating a wide range of approaches across a number of appropriate channels and platforms.
2. To understand best practice in charity communications and marketing and use this to promote the work of QSA.
3. To manage QSA’s approach to reputational risk through our communications output.
4. To oversee the development of the content, structure and key messages of QSA’s online communications channels; specifically our website, email marketing and varied social media platforms.
5. To oversee the digital marketing development of QSA, ensuring we have clear systems and protocols to analyse, track, measure and review our output.
6. To understand the benefit of and risks of using AI in our fundraising and comms output and to be part of the strategic leadership around emerging best practice.  
7. To oversee diverse and evolving ways to communicate, using podcasts, videos, data, photos as well as high quality copy.
8. To oversee media relations and protocols for media engagement for QSA.
9. To develop proactive and strategic communications responses very quickly or under pressure to manage situations of risk or opportunity for QSA.
10. To oversee and develop the QSA brand, ensuring it communicates our core purpose and is consistent with our values.
11. To oversee our duty of care to our participants who share their stories, ensuring we approach this with due care, sensitivity and respect for their autonomy, and that we have sufficient safeguards in place to be attentive to their wellbeing.

Leadership

1. To work collaboratively with the leadership team to support the strategic development of QSA. To provide materials that support QSA’s trustees to undertake their governance tasks.
2. To work alongside the head of finance to provide accurate and timely quarterly reports for the trustees’ finance & fundraising committee.
3. With the head of finance, to be responsible for regular reconciliation of finance and fundraising records and for annual audit processes.
4. To work alongside leadership colleagues in all operational matters. To offer ideas for service development, to identify resource needs, and to share strategies to support team wellbeing.  

Organisational requirements

1. To work within, and actively promote, the policies and procedures of QSA.
2. Any other duties as appropriate to the role, as agreed by the QSA director. 

“I feel the service from these marvellous book fans and their very committed, caring staff are an essential…I use them twice a week every week. Please may they continue.”   

- Visitor to Turn a Corner mobile library for people experiencing homelessness.

Person specification

Experience

1. Significant experience of charity fundraising from a wide range of sources, especially charitable trusts and individual donors. 
2. Experience of communications activities/digital development is highly desirable.

Skills

1. Ability to write creative and engaging copy for a range of different audiences.
2. Ability to build excellent collaborative working relationships with a wide range of people; including within the close-knit QSA team, external partners, funders and QSA supporters. 

Knowledge

1. Knowledge of differing funding streams suitable for an anti-poverty charity – i.e. trusts, statutory sources, corporate support, individuals, legacies.
2. Knowledge of a range of communications channels and platforms and of the best ways for a charity to utilise these.
3. Knowledge of technology, including AI, as a way of furthering reach and impact. 

Personal Qualities

1. Exceptional ability to prioritise workload and accurately deliver work to deadline.
2. Demonstrates inner resilience, and ambition to deliver work of the highest standard.
3. Ability to be flexible and have a ‘hands-on’ attitude when required.
4. Commitment to and understanding of the role of equity, diversity and inclusion, in the workplace and in service provision.
5. A willingness to work within a Quaker ethos, as clarified by the mission of QSA.

Main terms and conditions of employment

1. QSA uses the local government pay scales for salaries. Your salary will be on NJC scale point 41-44, which starts at £56,463 (including London weighting) for a full-time/36 hours post. All appointments are made at bottom of scale. 
2. This is a permanent position.
3. This post can be offered as a role to be worked between four and five days per week, so 28 hours to 36 hours per week. We pride ourselves on our flexible working practices.
4. Leave entitlement for a full-time post is 25 days per year, plus 8 bank holidays, with the leave year running from January to December. This increases by 2 days after 3 years of service and a further 3 days after 5 years of service. QSA closes between Christmas and New Year and days falling within this period are not taken from your leave entitlement.
5. QSA pays an additional 6% of salary into the QSA group personal pension, with a 2% staff contributory element.
6. We have probationary periods of six months and the period of notice is 1 week during the probationary period and 8 weeks on its completion.
7. QSA has a union recognition agreement with Unite although staff are welcome to join any trade union or none.
8. This is a hybrid role. We see the benefits of being in the office with colleagues on a regular basis, and consider 2-3 days per week in person to be ideal for this role.
9. The successful candidate will be required to obtain a basic DBS check. The Rehabilitation of Offenders Act applies.
10.  

“It was what I was looking for. The way they deliver the sessions makes it feel inclusive and non-judgemental. Participating online, the energy felt tranquil.”

- Audrey, online attendee of our This Way Up mindfulness and coaching course

Being a diverse and inclusive organisation is very important to us. We’re particularly focused on three elements of this: lived experience of poverty; race & heritage; and disability.  We actively encourage applications from candidates of diverse cultures, perspectives and lived experiences.

We hope that you find this job pack and our recruitment process clear and welcoming. Please let us know if this is not the case. We want to do recruitment well and feedback really helps.

Thank you for your interest in this role.

This is an exciting role leading our committed policy team leading the fight to end child poverty in the UK. The development and implementation of a UK-wide cross-government child poverty strategy means this is a great time to join CPAG as we look to influence policy makers to adopt our evidence-based policy solutions to child poverty.

We are looking for someone to take a lead role in developing evidence-based policy positions to support CPAG’s influencing and campaigns work. You will have knowledge of political processes and how external organisations can effect change. You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues. You will have experience of managing a small team and working collaboratively to identify policy issues and develop solutions with colleagues across the organisation, as well as externally.

The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, gathering and sharing analysis and expertise with the DWP as part of their review of universal credit, and monitoring the development of forthcoming changes to disability benefits.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

We welcome applications on a secondment basis.

For more information about this post and to apply download the Head of Policy job pack.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process, please contact us.

Closing date for applications: Wednesday 14th January 2026 (midnight)

Interviews will take place: w/c 19th January 2026

South East London Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life. We are one of the largest charities in the Mind network.

We are working in partnership with Oxleas NHS Foundation Trust to deliver integrated support within the Trust’s Community Mental Health Teams. This post sits within the Care Team Approach, an integrated team providing support to people living with psychosis, helping them develop their independence, self-management skills and achieve their recovery goals.

We are recruiting a Senior Mental Health Advisor to work within this fast paced and innovative service. You will have the caseload management experience and skills to deliver focused, person-centred, individual support and IAG (Information and Guidance) on a wide range of social issues, including guided self-help and management of social integration, liaising appropriately with specialists and professionals within the wider team.

You will also hold line management responsibility for a Mental Health Advisor in the team.

Hybrid working will be considered in line with service need.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 18th January (11:59pm)

Likely interview date: Week beginning 26th January

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

About the role:

This is a hands-on, relationship-led role supporting people experiencing homelessness alongside complex needs to stabilise their lives and move forward. As a Project Worker, you’ll work directly with residents across multiple sites in Lewisham (Brockley and New Cross), offering consistent, practical support that recognises people’s mental health needs while building confidence and routine. You’ll be present through the day-to-day, responding to what’s in front of you and helping people take meaningful steps at their own pace.

You’ll carry out in-depth assessments, manage risk alongside residents, and work together to set clear, achievable goals. From developing living skills and strengthening relationships, to supporting access to health services, education, training or work, your focus will be on progress that lasts. You’ll also play a key role in housing management, supporting people to sustain their accommodation, manage income, reduce arrears and prepare for their next move towards greater independence.

Alongside direct support, you’ll help shape a safe, calm and well-run environment where people can focus on change. You’ll work closely with colleagues and partner agencies, contribute to a 24-hour rota and bring resilience, creativity and compassion to each shift. This is a role for someone who wants to step in, take responsibility and grow their practice in a service that values initiative and backs its people. We back our staff to develop, take ownership and shape their future at SHP. Bring your values and ambition, and we’ll invest in you to build a career that makes a lasting impact.

About you:

• You’re compassionate, non-judgemental and genuinely motivated to support people to move forward, meeting them where they are and respecting their lived experience.
• You bring resilience, creativity and a calm head, staying steady and solution-focused when situations are complex or unpredictable.
• You believe in recovery-led, collaborative working and enjoy building strong, trusting relationships with people and partners alike.
• You treat everyone with kindness, fairness and dignity, and take pride in creating inclusive, welcoming spaces.
• You’re committed to learning and growth, open to training, reflection and supervision, and keen to develop your practice over time.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 25th January at midnight

Interview date: Monday 2nd and Tuesday 3rd February online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.

We’re looking for a creative and skilled Content Creator to join our Communications and Marketing Team and help bring Thrive’s mission to life. This role is all about producing engaging, high-quality content that inspires, informs, and connects with our audiences. From crafting compelling stories and designing eye-catching visuals to creating videos and managing social media, you’ll play a key part in boosting awareness and engagement across all our channels.

If you’re passionate about storytelling, have a flair for digital creativity, and want to make a real impact in a purpose-driven organisation, we’d love to hear from you.

For more information, please download the information pack

At Ambitious about Autism, we're currently looking for a Head of Philanthropy to join our Fundraising team.

You'll lead, oversee and implement ambitious plans, as set out in the new fundraising strategy and enabling us to fully capitalise on the opportunities presented over the next few years, with a focus on the development of a major donor strategy, growing our profile and supporting a high-performing Philanthropy team. Alongside this you will personally manage a portfolio of high value solicitations, resulting in 6- and 7-figure gifts.

You'll evaluate each income stream and develop plans aligned with fundraising strategy, ensuring these translate into deliverable objectives. You'll play a key role in the development of fundraising appeals, including large scale proposals and approaches, as well as developing creative and compelling funding applications to engage new supporters.

We are looking for someone who has:

• Proven experience of planning and implementing successful major donor fundraising programmes
• Proven experience of securing high-value major gifts
• An understanding of trends and developments across the sector and demonstrable knowledge of best practice in major donors, trusts and foundations fundraising
• Experience of financial management of expenditure budgets including setting, accurate forecasting and achieving financial and non-financial targets

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.

Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Head of Fundraising & Communications
Hours: 37 per week (30-hour part-time option available)
Salary: £51,510 - £55,438 per annum (salary dependent on skills, experience and knowledge)
Contract: Permanent
Location/Base: Osney Mead, Oxford OX2 /Hybrid - with travel to all sites
Area covered: Oxfordshire & Berkshire West (Wokingham, Reading, West Berkshire)

Who we are, and what we do

We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.

Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.

We won’t give up until everyone experiencing a mental health issue gets both support and respect.

About the Role and the Team

The Development Team is a vital public-facing function of the charity, and has responsibility for engaging people in fundraising, communications, training programmes and engagement. We have a strong track-record of fundraising restricted grants, and unrestricted income from a diverse range of community events, corporate partnerships and individual giving.

We pride ourselves on connecting with people, and delivering an excellent supporter experience so that anyone experiencing a mental health difficulty continues to receive both support and respect.

Working closely with the Senior Management Team, service managers, Board of Trustees and a range of external partners, this role leads the Development Team to maximise income generation, grow a community of support, and raise the profile for Oxfordshire Mind to reinvest in charitable activities and public benefit.

About You

Ready to lead with purpose? We're looking for an unstoppable leader to join us as our new Head of Fundraising and Communications!

This isn't just a job; it's a chance to drive the growth and amplify the voice of one of the region's leading mental health charities. You will be at the heart of our mission, ensuring that everyone experiencing a mental health issue gets the support and respect they deserve.

Your Role:

• Driving our fundraising strategy towards a £1m+ target to directly fund our charitable activities.
• Leading our communications to raise our profile, engage our community, and challenge stigma.
• Mentoring a talented team of managers to innovate and excel.
• Using data-led plans to minimise risk and deliver long-term, sustainable income growth.

We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:

• Demonstrable knowledge of the strategic value and trends of all Oxfordshire Mind’s fundraising mix (individual giving, corporate, events, community and grants).
• Working knowledge of the compliance and regulation requirements for delivering a fundraising function.
• Applied knowledge of the purpose of fundraising to deliver public benefit; including restricted and unrestricted income generation, and commercial/consultancy-based business models.
• Previous experience of developing and implementing an income-focussed and/or Communications strategy.
• Significant experience of target/performance-related team management.
• Experience of using a CRM/database to drive income.
• Demonstrable experience of personally delivering income targets (minimum mid six-figure).
• Experience of delivering grant funding applications and liaison with grant funders.
• Strong relationship building skills at a senior level.
• Ability to think and act strategically across multiple functions.
• Demonstrable ability to prioritise strategically and against targets.
• Team management in a fast-paced, income-driven function.
• Willingness to work flexibly, out of hours, and at significant profile-based events is required.
• Knowledge/Understanding of our values.

If you’re ready to bring your skills to a charity that’s changing lives, we’d love to hear from you.

Closing date: 14th January 2026
Shortlisting date: 15th & 16th January 2026
Interview date: 28th / 29th / 30th January 2026
Interview location: In person at Osney Mead - 2 Kings Meadow, Osney Mead, Oxford, Oxfordshire, OX2 0DP

Interested?

For more information and to complete your application, please click the 'Apply on Company website' button.

You will be taken to the next stage where you can find out more information, download the full job description and complete your application by following the instructions (you may need to scroll down).

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

Applicants must be located within 2 hours travelling distance of Cambridge City.

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery. 

You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us. 

The key responsibilities of this role are:

Programme Operations & Service Infrastructure 

• Overall accountability for the service provided to the bereaved military community. 

• Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community. 

• Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult). 

• Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035. 

• Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes. 

• Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc. 

• Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery. 

• Ensure that lived experience remains at the heart of our services. 

• Accountability for Safeguarding within the organisation. 

Team Leadership  

• Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals. 

• Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy. 

• Work with our Head of People to oversee service recruitment and onboarding.

Quality, Measurement & Improvement 

• Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities. 

• Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful. 

External Partnerships & Collaborations 

• Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders. 

• Explore and propose strategic collaborations where they strengthen the support we offer to families. 

• Ensure the new START (single point of contact) Programme becomes an active network-builder in the space. 

• Represent Scotty’s externally at events, conferences, meetings etc within the sector.

Cross-Functional Collaboration 

• Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content. 

• Work with the Ops team to align delivery processes with systems, IT, and compliance. 

• Support bid development and reporting for funders by sharing service insight and outcomes. 

The 30-day goals for this role are:

• Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Spending time with the Families Team and understanding everyone’s role within the charity.
• Understands the ‘as-is’ current situation for the charity’s service delivery. 
• Start to document gaps, delivery inconsistencies, opportunities, risks etc. 
• Understand the landscape we operate in, particularly the military and bereavement charitable environment. 
• Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc. 

The 60-day goals for this role are:

• Has met with counterparts at key partner organisations. 

• Has highlighted key organisations not currently partnered with to meet. 

• Created a stakeholder holder engagement map for our service delivery.

• Visually mapped existing beneficiary journeys across our four Programmes. 

• Began work (with Ops) on requirements for initial-phase CRM for adult services. 

• Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact. 

• Held one in-person session with Families team. 

The 90-day goals for this role are:

• Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’. 

• Planned the launch of our new START navigating entitlements casework Programme

• Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief. 

• Taken full accountability for the success of our Family Programmes and associated impact. 

• Attended 2-3 sector group meetings representing Scotty’s solo. 

• Developed a stakeholder holder engagement plan with Head of PR & Comms.

About You

Must-Have 

Senior experience in service delivery, operations, or programme leadership 

Strong skills in team leadership and service system design 

Ability to turn strategy into operational structure and rhythm 

Confident working cross-functionally and building external partnerships 

Nice-to-Have

Experience working with or supporting Armed Forces families 

Familiarity with CRM system scoping and procurement 

Experience launching new services or scaling delivery teams 

Background in bereavement or mental health support 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Job Title: Service Manager - Eastern European Service

Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent

Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)

This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.

This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you  will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.

As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.

You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.

For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

This post is restricted to women due to the nature of the role. The Occupational Requirement  under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 09:00am on 2 Febrary 2026

Interview dates: 13 February 2026

What you’ll be doing 

• Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims. 

• Leading the Marketing team’s programme of brand building in our hospitals, local areas, across London, and beyond, ensuring our targeting strategy and measurement is rooted in insight, effective and good value for money; and together with our Creative team provide creative leadership and direction.   

• Driving our programme of marketing intelligence and measuring marketing effectiveness. 

• Working with teams across the organisation on the implementation of our messaging framework and updates to our visual identity. 

Who we’re looking for 

• A marketing expert who has developed, led and measured marketing strategies.  

• An outstanding creative with a deep understanding of brand management, messaging and copy development. 

• A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals. 

What we offer  

• Hybrid working between home and Chelsea with occasional travel to Sutton. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes 

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

Please apply with a CV and cover letter of no more than 2 pages, setting out how you meet the criteria in the person specification. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

Head of Finance & IT
Hours: 37 hours per week
Salary: £51,150 - £52,798 per annum (salary dependent on skills, experience and knowledge)
Contract: Permanent
Location/Base: Office bases are in Oxford or Wokingham (Hybrid)
Area covered: Oxfordshire & Berkshire West (Wokingham, Reading, West Berkshire)

Who we are, and what we do

We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.

Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.

We won’t give up until everyone experiencing a mental health issue gets both support and respect.

About the Role and the Team

Partnering with the Senior Management Team (SMT), the Head of Finance will form an integral part of the senior team, taking full ownership of the finance function for the organisation.

You will provide SMT with financial planning/strategic advice and high-level analysis to identify growth opportunities in the business as well as overseeing all finance activities and leading on financial strategies whilst being hands-on across the organisation. In addition, the role oversees the outsourced IT contract and is responsible for ensuring the organisation has robust IT systems in place.

About You

Are you passionate about making a real difference in people’s lives? At Oxfordshire Mind, we’re here to ensure that everyone experiencing a mental health problem gets the support they need. We’re looking for a Head of Finance & IT to join our leadership team and help us deliver on that mission.

In this role, you’ll lead our finance and IT functions, ensuring robust systems and processes that enable us to grow and innovate. You’ll combine strategic thinking with hands-on expertise, guiding your team to deliver excellent service across the organisation.

What we’re looking for:

• A qualified finance professional with strong leadership skills
• Experience of working in the charity sector
• Someone who thrives in a values-led environment and wants to make a positive impact

We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:

• CCAB qualified or equivalent experience.
• Strong understanding of the governance, compliance and regulation requirements for delivering a charity finance function (Charities SORP, Charity Commission, HMRC etc.).
• Working knowledge of Iplicit or other similar mid-level accounting packages.
• Significant experience in a senior finance role ideally within the charity sector.
• Experienced in leading and building a high performing team and service, driving change.
• Experience reporting to Board level and engaging senior stakeholders.
• Experience of developing and strengthening internal controls, financial policies, and reporting systems.
• Relevant experience and knowledge across wide range of Finance disciplines including financial reporting, management accounts and payroll.
• Knowledge of charity financial reporting and experience of ensuring charity SORP compliance for statutory account preparation.
• A collaborative leader with a proactive, solutions-focused approach and the ability to balance strategic and operational responsibilities.
• Proven ability to lead on budgeting, financial planning, and strategic financial management.
• Ability to prepare financial and management accounts, including forecasts and annual plans.
• Exceptional organisational, analytical, and communication skills.
• Excellent communication and interpersonal skills, with an ability to explain complex financial information clearly.
• Strong relationship building skills at a senior level.
• Ability to think and act strategically across multiple functions.
• Demonstrable ability to prioritise strategically and against targets.
• Team management & development in a fast-paced environment.
• Willingness to work flexibly, including out of hours e.g. Board meetings.
• Knowledge/Understanding of our values

If you’re ready to bring your skills to a charity that’s changing lives, we’d love to hear from you.

Closing date: 23rd January 2026
Shortlisting date: 27th January 2026
Interview date: Stage 1 - 2nd February 2026 & Stage 2 - 5th February 2026
Interview location: In person at Osney Mead - 2 Kings Meadow, Osney Mead, Oxford, Oxfordshire OX2 0DP

Interested?

For more information and to complete your application, please click the Apply on Company website button.

You will be taken to the next stage where you can find out more information, download the full job description and complete your application by following the instructions (you may need to scroll down).

Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

Charity People is delighted to be partnering with Maudsley Charity to recruit for their next Head of Development.

Job title: Head of Development

Salary: £57,000-£63,000

Location: Hybrid working with flexibility (Denmark Hill, Charity office and homeworking) 

Reporting to: Director of Programmes

Contract: Full time, permanent (37.5 hours per week) 

This is an exciting and impactful new income generating role where you'll have the opportunity to be part of Maudsley Charity's expert team leading innovative care and solutions for mental health at a time of urgent need.

About Maudsley Charity

Maudsley Charity advances and accelerates positive change in mental health care in south London and beyond. Collaborating with South London and Maudsley NHS Foundation Trust, King's College London, and the King's Maudsley Partnership we create lasting change for people experiencing mental illness.

This is a transformative moment in Maudsley Charity's journey, and we're looking for an exceptional relationship fundraiser to join us and help grow collaborative income generation at a critical time for mental health. We are a grant-making charity with a proud history and a bold vision: to ensure that everyone who experiences mental illness, without exception, can access the care that's right for them.

The Role

Maudsley Charity is entering a new chapter of growth and renewal. We are now seeking a dynamic Head of Development to lead on identifying and building collaborative funding opportunities, to strengthen our work on community fundraising and with the potential to explore expansion in legacy giving.

As Head of Development, you will lead the charity's income generation strategy, focusing on collaborative funding opportunities and diversifying income streams. Reporting to the Director of Programmes and working closely with the Head of Communications, you will lead on income generation and development opportunities is support of our vision.

Key Responsibilities:

• Develop and deliver a strategy to grow our income through collaborative funding and partnerships.
• Build and maintain strong relationships with funders, stakeholders, and partners.
• Lead on securing significant grants from Trusts and Foundations for innovative projects.
• Oversee community fundraising activity and explore legacy giving initiatives.
• Manage a small in-house team and outsourced fundraising resources.
• Monitor and report on fundraising performance, ensuring compliance with regulations.
• Represent the charity externally and contribute to organisational strategy.

Is this role right for you?

• This is a strategic, relationship focused income generating role. You'll have previous fundraising leadership experience, and be confident in leading your own work and driving income growth through strategic development initiatives
• You have a proven track record of securing significant grants from Trusts and Foundations and know how to build strong, collaborative relationships with funders and partners
• You're looking for a senior role where you can make a tangible impact, lead on innovative funding strategies, and feel valued for your expertise
• You thrive in a dynamic and evolving environments, enjoy shaping and defining the role as the function grows, and bringing together internal teams to deliver ambitious partnership projects
• ?You enjoy working in multi-stakeholder settings, bringing structure from complexity, and creating clarity where processes are still emerging
• You're proactive and entrepreneurial, spotting opportunities for income generation and using creative approaches to maximise results
• You're confident managing budgets, resources, and teams in a fast-paced setting
• You demonstrate leadership qualities - whether through managing people, leading projects, or using initiative - and value collaboration and integrity

How to Apply

The application process is CV and answers to three qualifying questions.

For further details including the full candidate pack, and qualifying questions you will need to complete as part of a formal application, please send your up-to-date CV to Philippa at Charity People.

Key dates

Closing date: 5pm on Wednesday 21st January 2026

First round interviews: w/c 9th February 2026

Final interviews: w/c 16th February 2026

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

What you’ll be doing 

• Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.

• Setting the strategic direction for our content and channel activity ensuring it aligns with organisational priorities and audience needs. 

• Driving digital channel performance and optimisation, including paid advertising, to maximise reach, engagement and conversion. 

• Leading innovation across digital channels by identifying and adopting emerging technologies, techniques and industry standard best practice. 

Who we’re looking for  

• A technical and analytical expert with knowledge of successfully developing and measuring digital marketing and channel strategies, that drive reach, engagement and conversion. 

• An outstanding creative with a deep understanding of UX and accessibility principles.

• A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.

What we offer  

• Hybrid working between home and Chelsea with occasional travel to Sutton. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

Applicants must be located within 2 hours travelling distance of Cambridge City. 

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To lead the creation and delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. 

This is a hands-on, pioneering role. You’ll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support. 

The key responsibilities of this role are:

Service Design & Delivery 

• Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme

• Develop and refine service model, workflows, triage criteria, and beneficiary journeys 

• Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow-up 

• Ensure the service is trauma-informed, inclusive, and responsive to beneficiary feedback 

• Manage your own caseload alongside Programme Head responsibilities. 

Team Leadership & Development 

• Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand) 

• Provide coaching, oversight, and reflective practice opportunities for squad members 

• Create a strong squad culture that reflects The Scotty’s Way and encourages personal growth 

• Lead START Programme Daily Huddles 

Collaboration & Partnership 

• Build strong referral pathways with external organisations (military & non-military charities, NHS, social care) 

• Become the charity’s expert on navigating entitlements for the bereaved community. 

• Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals 

• Support the Head of Service in forming partnerships that enhance START’s offer 

Monitoring & Evaluation 

• Track and report on beneficiary engagement, support outcomes, and follow-up actions 

• Use insights, working with the Head of Research & Impact, to adapt and improve the service over time 

• Ensure CRM records are complete, accurate, and used to inform delivery decisions 

Contribution to Charity-Wide Goals 

• Feed into cross-functional projects including Outreach, Fundraising, and Strategy 

• Act as a representative of Scotty’s at sector events or external meetings where appropriate 

• Support content development by sharing anonymised stories, insights, and themes 

The 30-day goals for this role are:

• Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Worked closely with the Head of SUPPORT to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases. 
• Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme. 

The 60-day goals for this role are:

• Scoped and met with key stakeholders. 

• Worked with Head of Service to map the new casework (START) programme and beneficiary journeys.

• Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme. 

• With the Head of Service, supported the design of a light CRM for initial use in START casework.

• Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.

• Drafted a training plan for new START caseworkers. 

The 90-day goals for this role are:

• Launched the new START Programme.

• Built strong partner networks for any needed referrals or information gathering to support casework.

• Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc). 

About You:

Must-Have

Experience in service delivery, casework, or personalised support services 

Ability to lead a new programme from concept to delivery 

Strong team leadership and relationship-building skills 

Excellent organisational and communication skills 

Nice-to-Have 

Familiarity with military family life or bereavement support 

Background in adult mental health, social care or wellbeing services 

Experience in service co-design with users or lived experience groups 

Safeguarding knowledge or training 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.

Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.