Head of services jobs in ealing, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.
Main duties and responsibilities
1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.
· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
· Proactively engage with bereaved families through social media and other online platforms.
· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
· Attend face to face events for bereaved families including family days and memorial events when needed.
· Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .
· Work with the Engagement Team to promote live session.
· Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
· Assist with the recruitment and facilitation of Bereaved Families’ Panel.
· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
· Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes.
Provide other administrative support to the team as required.
Other:
Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.
Safer sleep for babies, Support for families

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have significant experience in logistics, freight forwarding and supply change management? Are you looking for a role where you can impact the lives of millions of individuals in disaster hit and vulnerable communities worldwide? We have an exciting opportunity for a Head of Logistics and Supply Chain to use their expertise to drive forward and successfully deliver our logistics strategy.
IHP is a well respected organisation providing access to essential medicines, bridging the gap between pharmaceutical companies and aid agencies to enable medicine donations that literally saves lives. Our Logistics and Supply Chain team are integral to IHP's mission.
The specific purpose of this post is:-
- To manage an effective logistics and supply chain team (6 staff)
- To deliver a shipping pipeline agreed with other operational teams
- To ensure excellent 'customer service' to our pharmaceutical company and NGO (aid delivery) partners
- To oversee strong relationships with third party warehouse providers and freight forwarders
- To drive continuous improvement in processes and achievement of agreed organisational metrics
Person Specification
Skills and Experience
Essential
- Significant experience in Logistics, frieght forwarding or supply chain management
- Proven ability in overseeing the execution of supply chain strategy to enable organisational goals
- Experience of managing effective teams
- Technical and applied understanding of logistics software and warehouse management systems
- Track record of identifying operational improvements, delivering projects, change management, and influencing others to deliver change
- Experience in a compliance driven environment
Desirable
- Experience in analysing metrics and data-driven making (desirable)
- Eexperience in pharmaceutical (GDP) standards
Skills and Attributes
- Committed to IHP’s Christian Ethos and values
- Able to build and hold strong stakeholder relationships
- Collaboration and representation skills (internal and external)
- Capable problem-solver
- Strong leadership and team management skills, with the ability to motivate and inspire a team.
For further details regarding responsibilities and person specification, please see the job description.
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
IHP Staff Benefits
- 25 days annual leave plus bank holidays
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support
- Bike2work scheme
- Training and development opportunities
- Hybrid working/Modern office near Chancery Lane tube station
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A new starter has described IHP as a place which 'puts people at our heart'.
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed on a first come first serve basis therefore please submit your application at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.



The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Director of Corporate Services to join our Senior Management Team and provide expert leadership of our Corporate Services Directorate, specifically our facilities, finance, IT and registration teams, as well as carry responsibility for audit, risk and assurance, and support our Audit, Risk and Finance and Investment Committees. Reporting to the Chief Executive and Registrar, this is a high-profile and satisfying role requiring credible and visible leadership, demonstrable business expertise and high attention to detail, underpinned by adherence to GOC values and active promotion of equality, diversity and inclusion, enabling everyone who works for the GOC to give their best for the maintenance of public confidence in the professions we regulate and the public we serve.
You will join our senior management team (SMT) at an exciting time. For the third year in a row we have met all 18 of the Professional Standards Authority’s (PSA) Standards of Good Regulation, and through harnessing the ideas and talents of all our people you will help successfully realise our new strategy ‘Safe and effective eye care for all’, alongside sharing collective responsibility for the GOC’s overall management and smooth operation, where our focus is to consolidate and extend our achievements in our ambition to be a world class regulator.
We are particularly interested in candidates who can operate strategically in relation to audit, risk and finance and are skilled at leading a Council or Board and its committees to identify and manage key risks, plan mitigations and develop internal controls and associated assurance activity to ensure our finances and management of corporate and departmental risks match our strategic ambitions. You will also chair our monthly SMT risk register meetings and be adept at preparing comprehensive and well-written reports and briefing papers to help inform good decision making and accurate reporting.
Maintaining the integrity and accuracy of our register is paramount, as is managing registration renewals and applications for registration, including from optical professionals registered overseas. A key focus here is learning lessons from never events and engaging with PSA’s review of our performance in this area. We are also making a significant investment from our reserves to improve our digital infrastructure. This includes implementing a new MyGOC platform, with the build phase just launched. We anticipate this will deliver improvements to our digital interface with our registrants, and to our ability to provide excellent customer-service. as well as facilitate positive operational improvements. Our digital-first strategy describes our ambitions for the next five years to be a digitally enabled, cyber secure organisation, including through the appropriate use of AI, ensuring all our people are fully supported in their use of our digital environment.
We have recently moved office into temporary accommodation at One Canada Square, with a second move planned into our new office in late June 2025. Your leadership of our facilities team will be central to managing this move, identifying and managing risks and capitalising on the opportunities a new office will bring to the development of our internal culture.
In addition, your strategic leadership of our expert finance team will ensure our effective financial management, regulatory compliance and optimisation of resources, and ensuring our financial resilience, and continuously improving and managing our financial capabilities so that we are best placed to finance our functions efficiently. An important dimension of the role will be the support and advice you provide to the Chief Executive, Chair and Council, SMT, committees, panels, workers, members and employees on all matters relating to the delivery of Corporate Services in accordance with our statutory responsibilities. Your leadership and development of a high-performing multi-disciplinary team will also ensure we meet current and anticipated regulatory needs and public protection within an ever-changing landscape.
If you share our values, have the expertise and skills to take our practice to “world class” and aspire to have an impact beyond the boundaries of your role, helping to shape eye care regulation at this exciting time, we would be delighted to hear from you.
Please note your application will not be accepted without a statement of no more than 2 sides of A4 indicating how you meet the ‘essential skills, experience, qualifications’ and ‘critical competencies and behaviours’ given in the Person Specification on page 13 in the Recruitment Pack, in order to demonstrate your ability to deliver the key accountabilities listed on pages 10-11 of the Recruitment Pack.
Important dates:
Closing date for applications - Wednesday 4 June 10am
Shortlisted candidates will be asked to attend the following:
Wednesday 18th June 2025: staff networks engagement and SMT engagement (Two sessions, about 20-30mins each, online – via MS Teams)
Friday 20th June 2025: In person competency-based interview at either our new office at One Canada Square or other London location. At interview you will be invited to make a short (3-4 min) presentation on a topic provided approx. one week in advance of the interview.
If these dates are problematic, please indicate in your covering email/ letter. Some flexibility may be offered, but this is not guaranteed.
PLEASE SEE RECRUITMENT PACK FOR FULL INFORMATION ON THE ROLE AND HOW TO APPLY
Location: Canada Square, London
Contract Type: Permanent
Hours: Full time, 34.75 hours per week
Salary: £107,115 - £134,710
You may also have experience in the following: Director of Corporate Services, Head of Corporate Services, VP Corporate Services, Director of Business Operations, Director of Administrative Services, Director of Corporate Operations, Corporate Services Manager, Executive Director – Corporate Services, Chief Administrative Officer Strategic planning, Operational management, Corporate governance, Compliance & risk management, Financial oversight / budget management, Organizational development, Executive leadership, Stakeholder engagement, Cross-functional leadership, Corporate administration etc
REF-221 547
Title: UK Head of Safeguarding
Location: Gilwell Park, Chingford, London (with hybrid working)
Salary: £85,000 per Annum -Band I
Term: Permanent
Working Hours: 35 hours per week
At the Scouts, everything we do is about helping young people gain skills for life. But nothing is more important to us than their safety and wellbeing. We’re looking for a dedicated and strategic safeguarding leader to join us at a pivotal moment in our journey of transformation.
The Role
As the UK Head of Safeguarding, you’ll lead our safeguarding and vetting functions across the UK, covering both employed staff and the thousands of volunteers who deliver life-changing experiences to nearly half a million young people. Your mission? To ensure that safeguarding is the golden thread running through everything we do.
This is more than a leadership role—it’s an opportunity to drive real cultural change across the movement. You’ll influence national strategy, ensure the delivery of high-quality training and advice, and develop a strong quality assurance framework that identifies areas for improvement and delivers lasting change.
You’ll report to and work closely with the Scouts’ Board of Trustees and Safeguarding Committee, providing clear, expert advice and reporting to support their governance and oversight responsibilities.
What You’ll Bring
We're looking for a safeguarding expert who combines emotional intelligence, resilience, and a passion for continuous improvement. You’ll need to demonstrate:
- Deep subject matter expertise in safeguarding and vetting, ideally in a large and complex organisation
- Experience influencing senior stakeholders and driving organisational culture change
- Strategic thinking with the ability to deliver practical, operational solutions
- A collaborative leadership style, with a commitment to ongoing personal and professional development
Why Join Us?
You’ll be leading a large and committed team of over 30 safeguarding professionals and working alongside a passionate network of colleagues and volunteers. We’ve already made significant improvements in the way we work—but we’re not stopping there. Now is a perfect time to join us and shape the next phase of our safeguarding journey.
In return we offer:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- Onsight free accommodation for staff
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
- Family Friendly employer with generous family leave
- Learning and Development/training opportunities via our internal learning hub
For a full list of our benefits click .
Closing date for applications: 23:59pm Sunday 8th June 2025
Interviews will be held on week commencing Monday 16th June 2025 at Gilwell Park.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.
Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.
You
Are you an experienced Chartered Financial Accountant, with extensive experience working in Financial Operations (FinOps) within international charities? Are you looking for a role that gives you the autonomy to shape and develop the FinOps function, as well as a role within the Senior Leadership Team?
We have just entered a new five-year strategy period and are looking for someone to take a strategic, long-term approach to developing our FinOps capabilities, further developing an increasingly professionalised function. We are a growing organisation and will be further expanding internationally over the strategy period.
If your application is successful, you will form part of the organisation’s Senior Leadership Team, helping Population Matters to continue to build on recent successes and increase its focus on impact.
How we’ll do things
Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please contact our switchboard.
Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.
We will use blind recruitment practices to minimise unconscious bias.
The deadline for applications is midday on 6th June. We will hold first interviews on the 12th June remotely, with Joshua Hill, Chief Research & Operations Officer, and Sho Nair, Director of Fundraising & Engagement. We will hold second interviews on the afternoon of the 17th June, in person, with Joshua Hill and Amy Jankiewicz, Chief Executive.
Hours: 35 hours per week, Monday to Friday
Salary: Starting at £55-62,000, negotiable within this range
Contract: Permanent
Working Pattern: We promote and encourage flexible working all types, in line with our flexible working policy
Location: Home-based in the UK, with occasional travel and access to our London office space. We are afraid that we can not accept international applicants for this role.
Benefits: 25 days’ annual leave pa; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min 2%; Employee Assistance Programme; we fund and encourage CPD.
Thank you for your interest in Population Matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London Waterloo office (looking to relocate office within central London by July 2025) ideally across 4 short days office based
Hours: Part time, 21 hours per week. We envision this being a 10.00am-3.30pm role but we can discuss this with the right candidate.
Salary: £27,000 FT inclusive of London weighting (pro-rated)
Reporting to: Head of Service Delivery
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Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
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Our vision: A future where everyone can achieve their potential within and beyond prison.
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Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
Role summary
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Programmes and office administrator your role is to help make this a reality through the day-to-day support of our work. You’ll help to ensure our programmes run smoothly, and that our employees have the administrative support they need to provide a quality service to people accessing our products and programmes.
Your role will primarily involve office tasks (post, inboxes, phone calls), as well as providing administration support with our core programmes grants, penfriends and London Support programme. This role is our only office-based role and you will share an office and oversee our office volunteers who are there 3-4 days a week. You will work closely with the broader remote team via online communications. This role may evolve over time, to reflect the changing needs of the charity,
With an enthusiasm for our mission, you will be well-organised, motivated and eager to support those we are here to serve. As the first point of contact for anyone calling or emailing the charity, you will be a responsive problem-solver with great communication skills.
Tasks & responsibilities
1. Office administration
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Oversee the post coming into the office and ensure it is responded to in a reasonable timescale, or forwarded to the relevant staff member. This will be post for our penfriends programme and post for the charity generally. This may involve printing and scanning documents and registering and banking cheques at a nearby bank.
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Oversee the generic inbox for the charity, responding to queries about our work across all workstreams and forwarding these to the relevant staff member as required.
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Take responsibility for incoming telephone calls to the organisation, responding and taking messages as appropriate.
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Ensure the website is kept up to date with current charity information.
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Complete Safeguarding and Data Protection training to ensure prisoner phone calls, emails, letters and grant applications are dealt with sensitively, safely and appropriately.
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Be the employee office based presence, overseeing and supporting our volunteers with their tasks as required.
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Support the finance director with any required adhoc tasks eg - phone contracts
2. Grant administration
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Work with the Programme and Volunteer Coordinator to ensure that clear and accurate records are kept on our Salesforce database, concerning our grant programmes:
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Upload grant applications to the salesforce database
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Update service user records when a grant decision is made
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Ensure accurate record keeping regarding types of grants made, and amounts issued, to enable the Programme Coordinator to run reports.
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Chase people who have been awarded grants but have not claimed them yet
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Send letters to people who have been issued grants and those who have been turned down.
3. Programme administration
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Provide administrative support across all programmes to ensure the staff team have the support required to offer a quality service to people accessing our service. Our current programmes include the London Support Programme and our Penfriends programme. This could include:
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Sending welcome and information letters/ emails to prisoners that may be eligible for our programmes
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Supporting with data entry by transferring handwritten sign-up forms and casenotes into Salesforce.
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Purchasing items required for programme delivery, or for grant applicants.
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Ensuring letters are sent between penfriends and volunteers. Reviewing these in line with our safety standards and flagging any queries with the programme coordinator.
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Supporting with the recruitment, onboarding and training of programme volunteers (e.g. booking training, tracking volunteer applications, updating the database).
4. Other
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Support with managing the office move
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Support with data collection, record keeping and reporting, as required by the Head of Service Delivery.
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Support with the planning, coordination and administrative tasks for organisational events, such as fundraising events, celebration events and volunteer training sessions.
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To support the wider team, providing holiday cover as required.
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Put the service user at the heart of what you do, act with the interests of our beneficiaries in mind.
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Work in line with the Hardman Trust’s values, actively contributing to a culture of learning, reflection, team work and development, ensuring quality in your work.
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Participate in regular one-to-ones, contributing to the identification of objectives and professional development goals.
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To undertake other duties and responsibilities commensurate with the role, as may be reasonably required by Hardman Trust or as a mutually agreed development opportunity. This document will be subject to periodic review in consultation with the job holder.
Person Specification
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Experience of working in an administrative office based role and feels comfortable taking phone calls, responding to emails and letters, using databases (Salesforce).
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Experience of working with a charity / social enterprise / small start up
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Have an interest in criminal justice and a non-judgemental attitude towards working with prisoners
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A motivated problem-solver with a common sense can-do attitude who relishes communicating across a range of people and projects
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The right to work in the UK
Recruitment Timelines
To apply please send your CV and a covering letter that answers two questions:
1) Why do you want to work with the Hardman Trust?
2) What skills do you have that make you a good candidate for this role? Please refer back to the role description.
Application deadline is 10am Tuesday 27th May 2025
Interviews will take place on Tuesday 3rd June and Thursday 5th June 2025
Start date: as soon as possible
We are looking for a Head of Operations (Projects and Central Support) to join our team. You will work closely with the Chief Operating Officer to support the smooth running of the IntoUniversity network, leading on strategic projects and work streams to improve and strengthen operational effectiveness across the organisation. You will have senior responsibility for the feasibility and setup process for prospect and new centres, as well as oversight of the training needs of the organisation and line management of the Volunteering Manager. You will sit on the charity’s Senior Operations Team and Safeguarding Team, and you will also play a key leadership role on the charity’s Head Office team.
The role at a glance
Contract: Full-time, permanent
Application deadline - 9am Monday 9th June 2025
Interview day (in-person) - Wednesday 18th June 2025
Start date: September 2025
Working hours
9:00 to 17:30, Monday to Friday.
(Some additional weekend & unsocial hours will be required)
Location
IntoUniversity Head Office at 95 Sirdar Road, London W11 4EQ with regular travel
Salary
£48,700 (including London contribution)
Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
IntoUniversity provides local learning centres where young people are inspired to achieve.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Development & Partnerships
Salary £55k per annum pro-rata (0.6 FTE)
React
React is a small, well regarded, charity that was established in 1989. It provides Rapid Effective Assistance to Children with Potentially Terminal illness.
React works to give children comfort, dignity and where possible, greater independence.
We supply essential equipment that is not available through the NHS or local authority, from specialist wheelchairs, beds, baths and mobility aids to essential everyday homecare items like pushchairs and domestic appliances.
We also provide our families with holidays and the opportunity to create special memories at our mobile homes situated across the UK.
Since the pandemic we have moved to a fully remote / home based working model.
The Role
We are seeking a passionate, creative and innovative fundraising professional with a history of successful income generation and fundraising development.
Join us at an exciting time in our history and be part of our future as we build on our strong foundations to grow our income further, enabling us to provide greater impact.
You will be responsible for:
- · Leading income generation for the charity.
- · Creating, implementing and delivering our fundraising strategy.
- · Develop new and nurture existing relationships with funders including individuals, trusts and corporates.
- · Managing our existing fundraising activities across the charity.
- · Identifying new income streams and relationships.
- · Bringing a culture of innovation and new ideas
You will report directly to the Director who is responsible to the Trustees for the overall running of the charity.
Salary & Hours
This part-time 3 day per week is a flexible post that can be designed to suit within normal working hours. Competitive Salary £55,000 pro rata
Location
Although home based, the Head of Development & Partnerships will be expected to meet from time to time with major fundraisers and donors, which may occur in person or online.
Person Specification
Essential Criteria
- · A successful track record of income generation for charities across: Charitable Trusts, Companies, Individual Giving, Major Donors.
- · A proven history of maintaining relationships with Trusts & Foundations, corporate partners & donors.
- · The ability to train, manage and motivate a team.
- · Excellent time management and organisational skills.
- · The creativity to develop and grow fundraising activities.
- · Working collaboratively and flexibly across the charity.
Desirable Criteria
- · A good understanding of marketing, PR and communications.
- · Digital and online fundraising strategies and campaigns.
Personal Attributes
- · Passion and belief in the ability of small charities to make a difference.
- · A commitment to equality, diversity and inclusion
- · Authoritative, professional and inspirational.
- · Warmth, enthusiasm and dedication.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Assistant & Head Office Administrator
Part time Job Share, 3 days per week
£28,000 - £30,000pa (pro-rated to £16,800 to £18,000) + benefits
Leatherhead, Surrey
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.
This role will provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. Provide proactive and efficient administrative support at the Head Office. The Senior Leadership Team comprises the Chief Executive, Director of Care Services, Director of Finance and Operations, Director of Fundraising and Engagement and Director of HR & Volunteering. The role is responsible for a wide range of cross-organisational tasks and projects as directed and will be part of a job share arrangement, working 3 days per week. The post holder will live the Rainbow Trust Values and effectively communicate with all stakeholders, over the telephone, online, by email and face to face.
About the role:
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an Executive Assistant to provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. This is a part time job share role, working 3 days per week.
Reporting to the Chief Executive you will be responsible for a wide range of cross-organisational tasks and projects, including leading on general operational issues at Head Office including franking machine, stationery orders, cleaning materials, managing and monitoring switchboard voicemail messages, sign-in sheets, shredding, parking etc. You will act as key point of contact for Trustees and a wide range of external contacts, maintaining a professional, confidential and responsive approach.
Having worked in an administrative support role, you will have exceptional organisational skills and will support the Senior Leadership with their day-to-day activities, including the monitoring the progress of their various projects and organising, as required, internal and external meetings for each SLT member including sector-wide meetings.
What we’re looking for:
A co-operative working style – you’re able to work well with others, communicating clearly and consistently with your job share partner, and you thrive working at a steady pace with a desire and willingness to help others
A confident user of MSOffice and experience of managing multiple diaries and priorities – you’re efficient and organised, produce high quality accurate work, are able to carry out instructions carefully and respond promptly to enquires.
Strong verbal and written communication skills and a team-oriented focus
Patient and consistent – you have better-than-average attention to detail and accuracy, even with repetitive work, and make cautious decisions within clear guidelines
Applications will be particularly welcome from those who have volunteered or worked in a charity, are educated to A level or equivalent and have previously worked in a busy administrative office, in a role that provides support to multiple people.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
· Company car for front line care posts
· Time off in lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
· A recommend a friend recruitment referral bonus scheme
If you’d like to find out more about working with us, please click here. More information can also be found in our Candidate Pack.
How to apply:
To apply, please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.
Closing date: 25 May 2025
Please disclose in your cover letter if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed. We will only contact those applicants who have been successful.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we encourage applications from all backgrounds. Registered Charity No: 1070532
ID: 1455 Senior Corporate Development Manager, External Engagement
Salary:
- starting at £42,140 FTE per annum, rising to £46,240
- Additionally, £3,679 Inner London Weighting FTE per annum for Head Office based
- Additionally, £480 home-based allowance FTE per annum for Home-based.
Location: Hybrid Head Office or Homebased
For Head Office based roles, we typically work a minimum 2 days a week in the office. Our office space is wheelchair accessible and located in Hoxton, London, N1.
Note that this role requires travel to partner meetings and events, predominantly in central London (but also nationally). Applicants would need to be able to travel regularly, as required, to fulfil the needs of the role, even if home-based.
Hours: Full Time (37 Hours) or Part Time (no less than 28 hours)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the role’s impact:
Family Action is a national charity committed to supporting families through change, challenge and crisis. Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in around 180 community-based services, as well as supporting thousands more through our national helpline, FamilyLine, and through national schemes like the National School Breakfast Programme.
This is an exciting time for an experienced and ambitious senior corporate fundraiser to join our high performing corporate partnerships team and lead the New Business function. Family Action recently undertook a major brand review and launched a new website, and income generation is a key priority in our 2024-29 strategy. This role will be focused on developing and growing new business activity, including identifying and securing new high-value partnerships, creating and implementing a robust growth strategy and ensuring we have the tools to deliver it. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.
Main Responsibilities (for details check the job description and person specification):
• Leading a small team to drive forward new business activity; identifying, cultivating and securing new income generation opportunities with corporate partners across strategic, commercial and charity of the year style collaborations.
• Creating and implementing a growth strategy for new business, developing our corporate partnerships proposition, maximising income and delivering on our overall charitable strategy and objectives.
• Implementing effective processes, systems and frameworks to increase partnership opportunities and the success of our new business activity.
• Working with senior stakeholders internally and externally to identify and secure partnership opportunities that further shared goals.
• Working with the Corporate Team and other teams and colleagues across the organisation to ensure the smooth setup and onboarding of new partnerships.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata if job is taken PT)
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Monday 2nd June 2025 at 23:59
• To learn more about Family Action: Careers
Interviews are scheduled to take place from 16th-20th June virtually, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: heather.kearney (full email adress located on advert on our website) before Thursday 22nd May.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Job Title: Head of RAA Operations
Contract: Permanent
Hours: 21- 28 hours per week
Salary: £70,000 per annum FTE (circa £42,000 - £56,000 per annum pro rata)
Location: Coram Campus, Bloomsbury, London, WC1N 1AZ
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Ambitious for Adoption RAA
Ambitious for Adoption is an established regional adoption agency that is organised on a hub and spoke service model. The activities of adopter recruitment and assessment of prospective adopters, the adoption panel, child placement support and the overall governance of the regional adoption agency is located at Coram Campus in Bloomsbury in London.
The activities of family finding and statutory adoption support (including families/individuals seeking adoption support in the area) is provided by Coram regional adoption agency staff located within the partner local authorities, alongside the wider children’s and multidisciplinary teams to ensure best practice for children where adoption becomes the plan. Our regional adoption partner agencies are: City of London, London Boroughs of Harrow, Bromley, Hillingdon, Kensington & Chelsea, Westminster, Redbridge, Waltham Forest, and Slough Childrenfirst. The service is focussed on best outcomes for children and building strong support for adoptive families. The RAA has a dedicated governance board made up of senior representatives of participating local authorities. This is an exciting role, building upon the very positive outcomes emerging from the delivery of the RAA since 2019 and taking forward the outcomes of an RAA review and adoption modernisation agenda with the benefits of an outstanding Ofsted rate VAA and proven record of Coram’s dedication to children.
About the role
Coram Ambitious for Adoption is a unique Regional Adoption Agency, being a Voluntary Adoption Agency commissioned to deliver the adoption services for nine local authorities.
This role is a Coram Appointment to lead the RAA operations across our local authority partners providing professional leadership staff and services and outcomes for children in adoption consistent with best practice and fulfilment of statutory and regulatory requirements.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Sunday 25th May 2025 at 23:59
Interview Date: Monday 2nd June 2025
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Deputy Head of Youth Work
The Deputy Head of Youth Work (Targeted & Partnerships) is a crucial role sitting within the Youth Zone Delivery Team. Reporting to the Head of Youth Work, you will be responsible for closely supporting the co-ordination, planning and delivery of an exceptional seven day per week youth offer within a state-of-the-art multi-million-pound centre.
If you have a passion for putting young people first, then we want to hear from you!
Position: Deputy Head of Youth Work (Targeted & Partnerships)
Location: London W12 7TF
Salary: £38,000 - £42,000 per annum
Hours: Full-time, 37.5 hours
Contract: Permanent
Closing Date: Friday 23rd May 2025
About the Role
Through line management of your team and in collaboration with partners, you will ensure that the Youth Zone is accessed by all young people who need it the most. You will oversee community engagement outreach as part of the delivery ensuring the organisation continues to have a strong reputation and there remains a good awareness of the offer.
You will also be accountable for ensuring strong evidence of effective performance in line with vision, mission, values, and strategic objectives and that the team are afforded continuing professional development opportunities. You will need to be a big voice within a large team, owning and demonstrating a strong ethos, commitment, and dedication to improving the lives of children and young people and uniting them to fulfil their full potential. You will be confident in your abilities and able to deputise effectively for our Head of Youth Work as and when required. You will also be a Deputy Designated Safeguarding Officer.
Key responsibilities include:
• Line management of Female Engagement, Employability, Inclusion Coordinator and Outreach
• Monitoring, evaluation and reporting of all sessions including restricted-funding projects
• Ensure the quality of the youth work offer across all direct report areas meet the standards of the organisation
• Develop and maintain relationships and partnerships
• Manage one off projects, events and promotional activities
• Identify suitable restricted-funding projects
• Support, and in some cases manage, targeted projects as and when they come up, including budget management, and ensuring full monitoring and evaluation compliance
• Ensure that overall programme participation targets are consistently met
• Oversee budget lines of direct reports
• Work with the Head of Youth Work to prepare rotas
• Working alongside the Head of Youth Work to ensure programmes are structured effectively and safely
• Lead sessions when required (usually this will be to cover annual leave or other staff absence)
• Produce the required reporting for Trustee and Board Sub-Committee meetings
Once you click to apply, you will be able to read the full Job Pack and scope of the role.
About You
You will have strong safeguarding and sign posting experience and proven experience within the youth sector, including overcoming barriers to participation.
You will also have experience of:
• Successfully project managing programmes including reporting to funders on outcomes
• Working with young people
• Project management, including project design, coordination of logistics, coordination of project staff, monitoring and evaluation
• Working in partnerships with communities and organisations to improve positive outcomes of young people
• Line management
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.
Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds.
You may have experience in areas such as Youth Work, Head of Youth Work, Deputy Head of Youth Work, Director of Youth Work, Youth Work Manager, Partnerships Manager, Youth Work Partnerships Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Under the direct supervision of the Chief of Mission (COM) in the United Kingdom (UK) and in coordination with the Head of Programmes, as well as in close coordination with the Resource Mobilisation Department, the Private Sector Partnership Unit, Regional Thematic Specialists and other relevant Divisions/Departments/Units at Regional Office (RO) Vienna and in Headquarters (HQ), the Head of Liaison and Project Support Unit will be responsible for ensuring that the UK mission fulfils its mandate as a Country Office for Partnerships and Advocacy, through oversight of UK stakeholder liaison as well as project support for UK-funded programs.
Responsabilities and Accountabilities:
1. Provide strategic and managerial oversight of the UK’s Liaison and Project Support Unit.
2. Establish strategic vision and priorities for IOM’s liaison in the UK to fulfil IOM UK’s status as a Country Office for Partnerships and Advocacy (COPA) including connections to IOM’s private sector strategy, in close coordination with the COM.
3. Lead on resource mobilization plans and contribute to the development of wider IOM and IOM UK policy documents. Lead on identifying new funding and partnership opportunities.
4. Oversee the preparation of high-level meetings between IOM senior leadership and UK donors and other stakeholders, to further build on IOM relationships, and oversee the preparation of briefing materials. Oversee preparation of policy guidance notes, documentation and briefings for CoM and senior management.
5. Establish and maintain strong network across government (including Foreign, Commonwealth & Development Office FCDO, Home Office), with parliament, non-governmental organizations (NGOs), think-tanks, academia, migration/refugee organisation, diaspora associations, and other relevant stakeholders. Ensuring that IOM’s work and policy positions are accurately communicated and enhance IOM’s visibility.
6. Manage, maintain, and strengthen the Organisation’s relationship with UK donors through regular liaison and provision of information on IOM programmes/projects.
7. Oversee the development of tools and guidance to assist IOM country offices in engaging with FCDO, UK Home Office and other UK donors on ongoing and potential new programming.
8. Oversee liaison with IOM country and regional offices and HQ units to disseminate information on UK donor requirements, and to collect information on project implementation, to ensure the proper and consistent flow of organisational and project information to the donors and other stakeholders.
9. Carry out field visits when required to monitor UK funded project progress, support the implementation of activities, and collect relevant information to inform IOM response to UK donors and other relevant stakeholders.
10. Oversee preparation of IOM’s inputs to parliamentary enquiries and similar external documentation.
11. Advise on IOM’s internal procedures, coordinate due diligence requirements with internal departments and maintain organisational key documents to support project proposal development in IOM UK.
12. Identify, collate and keep track of funding opportunities for IOM UK and IOM globally.
13. Ensure strong knowledge management across the mission.
14. Represent IOM UK in inter-agency forums and government-initiated forums.
15. Perform such other duties as may be assigned.
For more details about the role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
Job Purpose
This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):
- Safe Space Community Drop In Service
- Hounslow Helpline
- Nova Roots (Forensic Community Hub)
One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 14:00-22:00 across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3x in person Safe Spaces, a Helpline and a Forensic Community You’re your portfolio may expand as new services are acquired.
Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis’ Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.
Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.
The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes. The Service Manager will also be expected to build and sustain working relationships with statutory services and represent HFEH Mind at external meetings.
They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements
Key Responsibilities
· To oversee the management of the Crisis Alternative Drop-in Services and other services, in line with organisational values and service quality expectations.
· To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
· To ensure safe working and risk management
· To ensure feedback is provided on risk mitigation through serious incident reports.
· To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
· To complete audits and high quality reports for senior internal and external stakeholders
· To ensure interpret performance and impact data for crisis services and be responsible for reporting against service targets
· To provide effective line management supervision to Team Managers, Senior Support workers and Support Workers where applicable.
· To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
· To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
· To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
· To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
· To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
· To support the Deputy Manager, Team Managers to ensure adequate and appropriate staffing at all times within the service.
· To ensure high levels of meaningful service user involvement in service provision, responding to the needs of service users locally.
· Work collaboratively with West London Mental Health Trust staff to support, develop and promote both the service.
· Establish excellent working relationships with core and out-of-hours services such as Emergency Services, Crisis Teams and GPs, around inward and outward referrals.
· Ensure quality and compliance (in line with CQC standards, NICE guidelines, MQM and other relevant standards)
· Work within HFEH Mind’s policies and procedures including; Performance Management, Confidentiality, Safeguarding, Equal Opportunities, Service User Involvement, Health & Safety, GDPR and Professional Boundaries.
· To embed all operational policies across managed services in line with a consistent organisational approach.
· Ensure service users satisfaction surveys are undertaken.
· Ensure data and qualitative information is collected, collated and communicated to key partners and key stakeholders, as required and directed by the Director of Adult Services.
· Ensure that all managed services are effectively informed by service user feedback.
· Keep up to date with best practice and contribute to the continuous improvement of the service.
· Monitor the quality of the service and ensure appropriate data is collected (in line with GDPR) to monitor outputs and outcomes.
· Produce regular service summary reports.
· To be rostered on the on-call rota
· Undertake such duties not included in the job description as are reasonably requested by the Director of Adult Services
Person Specification
· A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
· Experience of managing and mitigating risks
· Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
· Understanding of how to report and mitigate risks
· Understanding of suicide prevention
· Understanding of trauma informed care
· Understanding of mental health and safety planning
· An understanding of CQC requirements for mental health
· Managing services for vulnerable people in a service delivery organisation.
· Excellent people and project management skills and significant experience of supporting and managing staff.
· Experience of working in the voluntary sector and/or statutory services
· Experience of motivating, developing and training staff
· Successful track record in performance management of staff
· Experience of creating and implementing safety and risk policies and procedures.
· Compiling and interpreting performance data and reporting against service targets.
· Successful track record in planning and project management.
· Experience of report writing and presentation.
· Supporting people with mental health problems.
· Knowledge of and empathy for the issues facing people with mental health problems.
· Knowledge of the day-to-day application of relevant legislation e.g., Health and Safety.
· Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
· Knowledge and understanding of the relevant statutory authorities including NHS and social care.
· Excellent communication skills and able to communicate effectively to a variety of audiences.
· Commitment to service user involvement and able to work with service user groups to develop this.
· Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people.
· Clear understanding of Equality, Equity, Diversity and inclusion organisational approach
· Commitment to working within the policies of HFEH Mind including confidentiality and safeguarding.
· Positive attitude, passionate about working for HFEH Mind and able to inspire people to higher levels of performance.
· Team player and able to form positive, professional relationships with staff at all levels.
· Able to work effectively with a range of external stakeholders to promote and develop the service.
· Strong organisational skills and able to take control of own workload and meet deadlines.
· Ability to work independently with minimum support.
· Confident in challenging poor performance assertively, constructively and successfully.
· High professional standards and the ability to communicate these clearly to others.
· IT literate to aid communication and analysis of data.
· Willing to undertake training and development.
· Ability to travel to multiple sites
Desirable:
· Mental health registration (nurse/doctor/therapist etc)
· Mental health qualification
· Has a full driving licence and use of own vehicle (desirable, not essential)
· Experience of working with databases such as Views, IAPTUS, Rio and Python
· Project management qualification
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to an enhanced DBS check
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Head of Policy and Public Affairs
We’re looking for a Head of Policy and Public Affairs to lead our policy and influencing activity at Cystic Fibrosis Trust, the UK’s leading charity uniting for a life unlimited for everyone with cystic fibrosis (CF). Could that be you?
It’s a time of intense and rapid change in the experiences of people with CF and within the NHS and wider external environment. We’re looking for someone with extensive, proven experience of leading high-impact policy and advocacy activity who can ensure that we keep pace with these changes, in support of our mission of a life unlimited for everyone with CF.
A confident communicator, you’ll need to be able to engage and inspire those around you to develop and deliver planned and reactive advocacy activity that is well-targeted and persuasive. You’ll need to juggle multiple projects from commissioning policy research, to developing and overseeing consultation responses, responding to key moments in the political calendar, briefing senior stakeholders and managing partnership working.
From tackling the additional costs associated with a lifelong condition like CF, to championing specialist CF care and a vibrant research environment and ensuring swift access to essential new treatments, this is a pivotal role that provides huge opportunity to deliver vital impact for people affected by CF.
To be the right candidate for this role, you will have:
- Substantial experience of developing and leading integrated policy and advocacy plans
- Excellent communication skills with the ability to present to various audiences
- Extensive experience in public affairs and campaigning work
- A strong understanding of the UK policy and public affairs landscape
- Proven experience in leading and inspiring a team
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays (pro-rata for part time staff), opportunities for learning and development, pension, healthcare cash plan and more.
Closing date for completed applications is 9am on Monday 16th June 2025
First interviews expected week commencing 23rd June 2025
Second interviews expected week commencing 30th June 2025
We reserve the right to bring forward the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Please note you will need to have the right to work in the UK before starting work for us and we will check this.
How to apply
Please see the job description for more information on the role. If you would like to discuss the role before applying, please contact us.
To apply, please select ‘Apply Now’ and complete our application form and equal opportunities form.
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
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