Head Of Services Jobs in Westminster, Greater London
This is an exciting opportunity for an experienced youth worker to join our Brent team. You will bring energy, compassion, and resilience to make a real change to the life chances of young people in the UK asylum system.
You will be responsible for supporting young people aged 14-25 years, enabling them to access a range of social, emotional, and practical support as they navigate the complex and challenging processes of the UK asylum system.You will help us run activities for young people at our advice hub on Wednesday evenings in Brent and run our youth group on Thursday evenings in Brent n as well as our sporting activities and trips.
You will work closely with our Brent Youth Development Coordinator. You will need to be able to work under pressure, acting as a consistent and stable point of contact for young people, ensuring that their safety and well-being are paramount.
About you
We would like to hear from you if you have the following:
· Demonstrable experience in supporting vulnerable young people in a similar role, particularly through youth activities in 1;1 and/or group settings, or befriending/mentoring
· Good knowledge of the UK asylum system and the related challenges facing young refugees and asylum-seekers in contingency accommodation
· Strong ability to problem-solve, research information and solutions, and to take initiative
· Working knowledge of child protection issues and safeguarding processes
· Ability to empathise, communicate and engage effectively with young people in distress
· Ability to handle complex, sensitive and confidential information appropriately
· You are available to work on Wednesday and Thursday evenings.
How to Apply
To view the Job Description and Person Specification, please see the link below.
To apply, please submit your CV alongside a brief covering letter which should articulate why you want this role.
Young Roots offers a competitive package, with a generous 28-day annual leave entitlement, flexible working and 5% employer pension contribution (3% employee contribution)
Founded in 2004, Young Roots works with young refugees and asylum seekers aged 11-25, in London, to improve their wellbeing and fulfil their potential. We provide direct services for young people, including youth and sporting activities, one-to-one intensive Casework support,
access to therapeutic and legal support, English-language learning and youth leadership. We run parallel services in Croydon, Kings Cross and Brent supporting hundreds of young refugees and asylum seekers each year, from 40+ countries, many of whom are unaccompanied.
We have an ambitious strategic plan, framed by our values, which includes our aim to draw on our deep understanding of the challenges young refugees and asylum seekers face to advocate for better systems and policies, both locally and nationally, with and for the young people we support and the wider community of refugees and asylum seekers in the UK.
Young Roots is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.
Young Roots is an equal-opportunity employer. People with lived experience of torture or asylum, from Black, Asian, and minority ethnic backgrounds, LGBTQIA+ individuals, and people with disabilities are strongly encouraged to apply.
No agencies please.
How to Apply
To view the Job Description and Person Specification, please see the link below.
To apply, please submit your CV alongside a brief covering letter which should articulate why you want this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Wandsworth WellFamily and Foodbank Service is an adult mental health service serving the Wandsworth community and based in foodbanks and GP surgeries across the London Borough of Wandsworth. We offer short term, holistic support focusing on the needs of the whole family whilst directly supporting the adult.
New funding has enabled us to create this post which will focus on increasing our capacity and inclusivity to provide emotional and practical support to the most vulnerable foodbank guests, who present with complex needs. This will involve providing a short-term intervention of up to two sessions, making safeguarding referrals where appropriate, liaising with GP’s and improving their access to services.
The other facet to the role will involve building new links with marginalised communities in Wandsworth, such as Refugee and Asylum Seekers, people with substance misuse, victims of domestic violence and the LGBTQ+ community. The goal is to reduce health inequalities including racism and all forms of discrimination.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Trusts and Foundations Officer will support the Trusts and Foundations team to meet income targets and develop and maintain relationships with donors and prospects. The role combines supporting the Trusts and Foundations Manager, Senior Trusts Officer, and Head of Fundraising with the maintenance of existing relationships as well as generating their own income from both smaller and larger trusts. The successful candidate will demonstrate success in securing grants from charitable trusts, foundations, and institutional donors. Proven experience in trust and foundation fundraising, preferably within the nonprofit sector or a similar environment is essential.
This is an exceptional opportunity for a motivated candidate who is looking for a career in fundraising. We will offer to them a fantastic learning environment where they can test and expand their skillset. They will have a focus on trusts but be invited to learn more about other areas of fundraising too. The successful candidate will be offered the time and space to excel in their research, writing and analytical skills. We will also offer them the chance to take part in face-to-face external meetings with funders, to become involved in events, and in other areas of fundraising where possible.
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Permanent.
Closing date for applications
Midday (12pm), Tuesday 28 May 2024.
Notification of interview
Shortlisted applicants will be notified no later than Friday 31 May 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on in the week commencing 3 June 2024 (flexible).
How to apply
Please visit our Careers page to register and apply online. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
About you
We are seeking an organised individual with demonstrable experience in providing professional HR support, and a desire to grow and develop in a varied and interesting generalist role.
You will have a background in HR, and ideally, additional experience supporting in wider business support, such as office administration, IT or operations.
You will need to have good interpersonal skills, and be confident in your IT skills, and have experience using Microsoft Office and a database or People Management software.
About the role
Reporting to the Head of People, the HR Officer will primarily:
- Act as first point of contact on general HR & operational queries for the staff team and administer relevant files and email inboxes
- Champion staff well-being, delivering our staff well-being events and socials, and supporting in the deliver of new well-being ventures
- Support in the recruitment of diverse and effective staff
- Support in the onboarding, training and development of our staff team
- Ensure that the operations contractors, including, cleaning, IT, security and facilities are fulfilling agreed service levels
- Look to where the People team may further develop and improve its processes and support for the staff team and Society, either to improve their own capabilities or those of other staff
Working pattern
35hrs, Mon-Fri | We are currently running a trial of the 4-day work week; staff can opt to work 32hrs over 4 days each week at no loss of salary.
Location
Hybrid | We ask that staff spend at least 60% of their time at our London office.
To find out more about the role, please download the job description and job pack, or visit our website.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The Head of Scotland and Northern Ireland is responsible for leading our vision to end the need for food banks in Scotland and Northern Ireland. Scotland currently leads the way in having a rights-based, progressive agenda to ending the need for food banks, but there is much to do to ensure political intentions become a reality. This role directs Trussell Trust’s policy and public affairs work in Scotland and Northern Ireland, leads our Scotland and Northern Ireland department as they support our network of food banks and works strategically with key partners to tackle the underlying reasons why people need to come to food banks.
Based in Scotland or Northern Ireland, with travel around the UK as necessary
Role responsibilities
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Lead the delivery of the Trussell Trust strategy for ending the need for food banks in Scotland and Northern Ireland, working to embed the Changing Communities, Changing Minds and Changing Policy programmes across the network, including through providing strategic support for the effective delivery of the Pathfinder, FI and organising programmes in Scotland and Northern Ireland.
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Work with key partners to direct Trussell Trust’s policy and public affairs and work with the Scottish government and local authorities across Scotland.
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Facilitate the sharing of learning from Scotland to help shape our long-term policy and public affairs work in Northern Ireland.
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Lead the Scotland and Northern Ireland department to ensure the safe and effective operations of the food bank network.
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Work with our Head of Strategic Church Engagement to deliver a church engagement strategy that will mobilise the church in Scotland and Northern Ireland to work to end the need for food banks.
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Work with the Policy, Research and Impact, and Network Programmes and Innovation directorates to ensure effective cross-departmental working on policy and research opportunities, strategic priorities, church engagement, external partnerships and impact reporting.
Person Specification
Technical skills and minimum knowledge:
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Senior level experience of leading delivery programmes nationally and locally.
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Senior level experience of directing policy and public affairs programme nationally and locally, and representing the Trussell Trust to senior government representatives, national stakeholders and the media.
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Expertise of significantly growing and managing services, project and programmes to drive change; leading, motivating and inspiring teams; leading culture change; able to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
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An effective communicator, verbally and in writing. Diplomatic and with the interpersonal skills required by the role.
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Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.
Behaviours and competencies:
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Demonstrate a commitment to the values of the Trussell Trust.
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Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
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Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.
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Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.
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Role model inclusive behaviour and leadership.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SPANA - The Society for the Protection of Animals Abroad is the global charity for working animals in low-income countries. Since 1923, we have supported the welfare of working animals, including donkeys, horses, camels and elephants, in communities that depend on working animals for water, transport, agriculture and their very survival. Today, we support working animals across 26 countries, through a series of global projects and partnerships.
This role will be a part of the Global Programmes team, working alongside colleagues responsible for Education & Social Behaviour Change Communication, and Programme Quality and Delivery. The succesful candidate will liaise with colleagues in the Global Resources, Global Fundraising, Marketing, and Communication departments, and in support of our colleagues across the majority world. The role will report to the Director of Global Programmes, and directly oversee three Technical Animal Health & Welfare Advisors.
You will be responsible for delivering SPANA’s technical animal health and welfare work, relatedly, against the 2023-2027 SPANA strategy and its key performance indicators. Your work will be supported by a nascent external animal health and welfare advisory panel, as well as that of your direct reports. You will be responsible for representing the organisation in relevant fora, amongst other responsibilities as required.
While we classify this role as hybrid, it's worth noting that the vast majority of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.
Key responsibilities
Strategy
- You will have responsibility for developing and delivering the organisation's technical animal health and welfare strategy, plans and policies, with a primary focus on best practice and quality;
- You will lead the development of a global technical audit tool to ensure best practice is consistent across all partners & programmes supported by SPANA.
Leadership
- Promote the development of your immediate team, and the technical capacity and development of animal health workers across the SPANA network. Provide mentoring and targeted training and support succession planning and growth.
- Develop a high-performing team culture within the Animal Health & Welfare Team that demonstrates organisational values.
- Maintain an effective working relationship with all colleagues and SPANA partners.
One Health
- Lead on the development of SPANA’s One Health quality framework and support the Global Programmes Team in ensuring effective delivery.
- Provide technical input in veterinary health and education based on robust data and researched evidence.
- Develop a strategy focused on improving animal health systems specific to working animals.
- Lead on the development and delivery of all aspects of the technical provision of SPANA’s animal health and welfare.
- Monitoring epidemiological trends of working animal health and welfare data to 1) advise on and support appropriate health responses and strategies; 2) inform animal health surveillance goals
- Ensure technical support and advice is effectively managed and consistent with SPANA’s standards.
- Work with the Global Programmes Team in developing robust technical indicators to ensure evidence drives decision making
- Design and oversee research and analysis activities to support the development of technical standards, innovation and programme development;
- Ensure the provision of subject matter expertise, translational evidence and advice in support of policy development in the fields of animal welfare, and in parallel working closely with the Head of Education & SBCC on education materials. This will include the provision of or contribution to briefings, submissions and official and organisational reports
Advocacy, Policy and Representation
- Collaborating with coalitions, external working groups and stakeholders, advising on and coordinating SPANA’s contribution to these groups, chairing where relevant and reporting back to relevant teams in SPANA.
- Collaborate across teams to ensure technical input is included in all external advocacy work as and where needed;
- At a global level, build effective relationships with key stakeholders in the animal welfare sectors, such as WOAH, AUiBAR, and FAO etc;
- Represent our work to supporters, influencers, key stakeholders and partners.
About You
Training and Qualifications
Essential
- Qualified Veterinarian MRCVS a minimum of 12 years of veterinary experience.
- Clinical experience in mixed or large animal practice.
Desirable
- Further qualifications in the areas of animal welfare, herd health, surveillance, preventive medicine, epidemiology or One Health is highly desirable
- Further qualifications or proven experience in project management and/or leadership.
Experience
- Experience of working or living in low-income countries
- Experience working in the animal welfare, humanitarian and/or development NGO sector.
- Experience of developing, monitoring and/or auditing technical standards in veterinary medicine is highly desirable.
- Experience of working with governmental, animal health or agricultural organisations is desirable
- Experience of communicating and working with international stakeholder groups collaboratively.
- Experience with participatory or community-led interventions for animal or public health.
- Strong interest in One Health concepts and community-level interventions.
- Good understanding of the role and socioeconomic importance of working animals in low-income communities.
Skills and Attributes
- Ability to think holistically and apply technical knowledge within a One Health framework
- Strong knowledge and motivation for animal welfare.
- Strong leadership, communication and interpersonal skills as well as strong cultural sensitivity.
- High level of fluency in English (written and spoken). Basic level of French, Arabic or Spanish is highly desirable.
- Ability and willingness to travel to overseas projects independently as well as to SPANA’s head office in the UK as required.
Benefits
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days
- Company pension scheme (SPANA will contribute 10% of salary, if you contribute 5% of salary)
- Hybrid working with London Head Office (Borough High Street) attendance approx. 1 day a month (travel expenses not included)
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a members discount portal
- Group Life Insurance scheme, which provides coverage at 3x your annual salary
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time
- Enhanced Employee Assistance Programme including face-to-face counselling
- Paid Volunteer Day
Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Team Leader
Closing date for applications 23:59 hours on 4th June 2024
Salary c £35,000 per annum
To apply visit our website to download a recruitment pack for full instructions
Successful candidates must demonstrate their ability to:
- Provide supervision, support and performance management of a small team of private tenancy rights caseworkers, ensuring equitable and manageable sharing of caseload
- Encourage and support user involvement and private tenants’ voice generally in our service development
- Represent Safer Renting to and manage relationships with an agreed group of local authorities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Team Leader
Closing date for applications 23:59 hours on 4th June 2024
Salary c £35,000 per annum
To apply visit our website to download our recruitment pack with full application instructions
Successful candidates must demonstrate their ability to:
- Provide supervision, support and performance management of a small team of private tenancy rights caseworkers, ensuring equitable and manageable sharing of caseload
- Encourage and support user involvement and private tenants’ voice generally in our service development
- Represent Safer Renting to and manage relationships with an agreed group of local authorities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience delivering timebound Equity, Diversity and Inclusion projects?
Have you worked alongside members or volunteers previously to support them to devise and deliver progressive change initiatives?
Do you believe in the power of mentoring to improve the professional careers of everyone in society and have experience of delivering a similar project?
If you do, then join us in this new role as Inclusivity Programme Manager within our Communications Team. Alongside the interests and challenges of the role, we know that candidates also want to be enthused about the mission and values of the organisation they might be joining. IStructE is a charity and the professional body for structural engineers. We have a global membership who have designed many of the world’s iconic structures as well as many of the buildings and bridges we take almost for granted in our daily lives. Creating safer structures for the benefit of the public is at the heart of our remit and this includes environmental sustainability with structural engineers and the Institution at the heart of the impact construction has on natural resources and climate change.
We are passionate about inclusion and work hard to help those with talent, irrespective of background, to find and develop a route into the profession. Many of our members work to support the world’s most vulnerable communities, especially those living in places prone to natural hazards such as earthquakes and extreme flooding. If working as part of a staff team of about 74 people and alongside many of our members to address these issues appeals to you, then we would love to hear from you.
The Role
This is a new role which will be focused on a specific project to initially set up and support our member led Equity, Diversity and Inclusion (EDI) task group and subgroups. These task groups, with your support, will lead the direction that our EDI membership initiatives take. One of the primary core initiatives will be the delivery of a mentoring scheme for our members with an inclusivity focus.
To be shortlisted for this post, you must have:
• Excellent Project Management skills and experience
• Demonstratable knowledge of the EDI space, leading practises and ideologies
• Previous experience of working with members/volunteers including in an advisory and secretariat capacity.
• An understanding of and preferably experience of managing mentoring schemes.
Experience of working in a membership organisation or knowledge of the engineering profession would be advantageous.
What we can offer you:
• 25 days paid annual leave (rising with service) plus bank holidays and flexi leave
• A pension scheme with up to 9% employer contributions
• Life Insurance
• Private Medical Insurance
• Permanent Health Insurance
• Health Cash Plan
• Employee Assistance Programme
• Season Ticket Loan
• Cycle to Work Scheme
• Continuous Professional Development
Working Conditions:
We are based on the edge of the City of London, our office is bright, modern, and open plan. We are an inclusive and friendly workforce. We are presently operating a working model of office based and remote working and envisage operating a longer-term hybrid working model.
Additional information:
For more information including a full job description and candidate privacy policy, visit our website.
If you require any reasonable adjustments to enable you to complete your application or would like us to apply reasonable adjustments when reviewing your application, please contact us as soon as possible to discuss your needs.
Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we urge candidates to apply as soon as possible. Applications are sifted on receipt and shortlisted candidates are contacted to invite to an interview.
The Institution does not hold a visa sponsor licence, therefore, applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered.
The Institution strives to have a diverse and inclusive workforce, where we can all be ourselves. We are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation.
If you feel you have the skills, experience, and expertise we’re looking for and if this post sounds like the challenge you are seeking, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
About the role
Are you passionate about women’s health and the power of communications to advocate, inform, and influence? If so, we have an exciting opportunity to join us as interim Head of Media and Communications.
In this role, you will play a vital part in the RCOG’s mission to improve the lives of women and girls around the world, through the delivery of creative communications campaigns and high-impact media stories. You will promote our guidelines, research and reports to support their use around the world to deliver high quality, safe and compassionate care for women.
Leading our busy press office, you will have opportunities to shape the media agenda on critical women’s health issues and champion the voices of women and girls through creative story-telling. Your social media expertise will ensure we are effectively listening to and engaging our members, partners and the public.
You will enjoy building and managing relationships with stakeholders to deliver opportunities for partnership working – including national health organisations, other Royal Colleges and women’s health charities. You will have excellent strategic judgement and be confident to advise senior College stakeholders on high profile and sensitive issues.
Reporting to the Director of Communications, you will line manage our Senior Media and Communications Officer and work closely with colleagues in our policy, public affairs and marketing teams to help ensure the College’s external affairs work is integrated, coherent and impactful.
Responsibilities
- Lead the delivery of our annual media and communications plan, including priority campaigns in partnership with marketing, policy and public affairs colleagues
- Oversee our busy press office, ensuring we maintain strong media relations and are achieving high impact coverage on College priorities
- Deliver proactive external communications to promote awareness and impact of RCOG programmes, projects and products
- Ensure we are effectively using our social media and digital channels to listen, engage and influence, including production of videos, podcasts and webinars, etc.
- Build strong relationships with partners and stakeholders to gather intelligence and identify partnership opportunities
- Lead on ensuring the RCOG maintains effective communications and media processes, including forward planning tools, media logs, activity summaries, and evaluation reports.
About you
This position is well-suited to an experienced communications professional who is passionate about women’s health, and the role that creative communications and campaigns can play to advocate, inform, and influence.
Requirements:
- Experience leading the development and delivery of integrated communications campaigns Excellent news sense and experience leading a busy press office covering high profile issues
- Ability to lead on and manage sensitive/ emotive/ ethical issues in a sensitive manner
- Creative and technically excellent writing skills
- In-depth experience to use digital channels to listen, engage and share information
- Confident in building partnerships and being a trusted advisor to senior colleagues
- Ability to work independently to meet deadlines, with a proactive and efficient working style
Our culture and benefits
The College offers an agile working policy meaning staff are able to work from home or in our stunning office in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- Up to 10% employer pension contribution after probation
- Enhanced occupational Maternity, Adoption, and Shared Parental leave policies
- Interest-free bike, season ticket and technology loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Free lunch (onsite only)
- Employee Support Service counselling
- Life Assurance Scheme
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site
How to apply
- To apply, please visit our website via the Apply button, or our careers site to download the full Job Description.
- Closing date: 10.00am on Tuesday 28 May 2024
- Interviews to be held in person in week commencing 3 June 2024
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 16,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £32,000 per annum
Hours: Full time, 37 hours per week
Contract: Permanent
Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take lead on developing and moving forward our brand-new flagship supported living service in Brent!
This is an excellent opportunity to truly make a role your own and get involved in the project from the start, which will be supporting 10 adults with mild/moderate to severe learning disabilities, as well as additional mental and physical health needs.
You will play a pivotal ambassadorial role, spearheading Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.
This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.
The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Job Title: Customer Experience Manager
Salary £36,000
Hours: 35 hours per week
Location: Fully remote – home based
Benefits: NCT Membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
About the role
We are thrilled to announce the opening for a commercial thinking and innovative Customer Experience Manager at NCT. If you thrive in a fast-paced environment and have a knack for turning ideas into action, this role is made for you.
The Customer Experience Manager holds a pivotal position at NCT, managing the complaints, compliments and comments processes and procedures for the organisation, as well the post-booking journey and the team that supports parents once they have booked their course with NCT. This role, alongside the Bookings Journey Manager and Head of Operations, is responsible for the management of bookings, complaints and quality of service to more than 150,000 parents each year.
You will support the delivery of our courses to new and expectant parents with trust and excellence, whilst providing essential input into maintaining and growing course income so that our charity can thrive and achieve more impact for our parents into the future.
At the heart of our mission is the 'More Parents, More Impact' pillar of our 'For Every Parent' strategy. As the Customer Experience Manager, you'll play a pivotal role in achieving this vision by driving efficiency, effectiveness, and productivity across the team. You will set and monitor clear, achievable KPIs, ensuring our team remains focused on delivering exceptional results.
We are looking for….
- A strategic thinker with a commercial mindset who has overseen bookings or sales teams.
- A leader who is forward thinking and inclusive.
- A strong leader in handling complaints, particularly focusing on high-risk and EDI (Equality, Diversity, and Inclusion) complaints.
- A process driven, bold individual who is not afraid to challenge the status quo.
If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you. Join us in our mission to empower parents and create a positive future for families everywhere.
The successful candidate can be based anywhere within the UK with this remote opportunity.
What we offer
We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: 10am on Friday 24th May 2024
Interview dates: Wednesday 29th and Thursday 30th May 2024
Interview format: Virtual – Teams link will be sent with invite to interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Job Title: Training Lead: Parents and Volunteers
Hours: 2.5 days a week
Salary: £32,000 for Cardiff Based/£34,000 for London Based
Reports to: Head of Services
Location: Cardiff or London (Brockley SE4)
We are seeking a motivated, compassionate and engaging training lead for our parent and volunteer training programs. The training lead for parents and volunteers will lead on the design, development and delivery of a program of training support for parents impacted by Child Sexual Abuse and will support with the delivery of the training for new We Stand volunteers.
Role Description
To plan, develop and deliver parent training and workshops for protective parents and carers whose
children have been sexually abused; to support parents and carers to understand and process the impacts of child sexual abuse and learn strategies for supporting their children after abuse together with those who share similar experiences. To work collaboratively with We Stand colleagues, to provide support that is accessible, appropriate, timely and tailored to suit the needs of individual clients.
To contribute to the recruitment and selection of We Stand volunteers including student therapists on placement and helpline volunteers. To lead on the delivery of induction and training for all new volunteers and ensure that they are adequately prepared and supported to begin their placement with We Stand.
Parent Training:
Parent training and workshops are designed to support parents following a disclosure of CSA. The training focuses on providing parents and carers with the useful information and strategies they need to manage and support their child or young person’s journey of recovery. Via 1:1 or group sessions, parents gain the knowledge they need to help them support their child and regain confidence in themselves.
Key Responsibilities
Design and development of content
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Setting up an annual program of training and workshop delivery for parents and carers
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Ongoing review and development of content to ensure the program is up to date and tailored to the needs of clients
Managing referrals and Assessment of clients
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Working collaboratively with We Stand colleagues to promote training and workshops to relevant parents and carers
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Managing referrals to training and workshops and assessing the suitability of clients for the program
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Be a point of contact for parents and carers on the waiting list for training and workshops
Delivery of group and individual training
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Deliver We Stand’s 4-week training programme for parents and carers
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Be a point of contact and support for parents during and immediately after their involvement in the program
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Where appropriate, deliver 1:1 training slots to parents and carers who require this additional support due to e.g. those with additional needs, high levels of anxiety or a particularly complex situation (including sibling abuse)
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Keep accurate and appropriate records for every parent/ carer attending training and workshops
Monitoring and Evaluation
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Ensure that robust monitoring and evaluation processes are in place to capture the experience of all parents and carers attending training and workshops
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Analyse evaluation data against programme aims and objectives to ensure outcomes are being met and to inform service developments
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Take responsibility for continuous improvement of processes to support the effective delivery of training and workshops for parents and carers
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Contribute towards reports for funders, and the We Stand Board of Trustees
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Contribute to relevant fundraising applications, as required
Volunteer Training
We Stand relies on a team of dedicated and skilled volunteers to help us deliver life-changing support to families impacted by child sexual abuse. We are committed to ensuring all volunteers have the information, resources and support they need to carry out their role effectively and have a positive experience during their time with the organisation. This includes via a comprehensive training and induction programme and ongoing professional development.
Key Responsibilities
Recruitment and selection
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Contribute to the recruitment and selection of new volunteers following a best practice volunteer recruitment process
Induction training programme
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Oversee and coordinate an annual program of induction training for new and existing volunteers
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Lead on the delivery of a 4-week programme to induct new volunteers
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Assist with the review and development of content to ensure the program is up to date and tailored to the needs of volunteers
Monitoring and Evaluation
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Ensure that robust monitoring and evaluation processes are in place to capture the experience of all volunteers attending induction training
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Analyse evaluation data against programme aims and objectives to ensure outcomes are being met and to inform training developments
Other duties:
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Attend regular clinical supervision, supported by We Stand
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Attend regular We Stand staff and team meetings
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Carry out any other reasonable duties required from time to time by the charity
Person Specification
Essential Skills, Experience and Qualifications
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Experience of design, delivering training programs for families impacted by trauma
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Understanding of the impact of trauma
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Experience of service coordination and project management
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Experience of providing support to volunteers
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Experience of working with clients who have experienced high levels of trauma
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High level communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing
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An ability to develop, monitor, review and take responsibility for the implementation of a project plan including the monitoring and evaluation of projects
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Excellent IT skills – with a good knowledge of Google applications
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Excellent organisational and time management skills
Personal Attributes and behaviours
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Empathy with We Stand’s clients
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Ability to manage own/ joint workload and prioritise tasks
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Conscientious, resilient and self-disciplined
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Ability to build rapport quickly and to understand needs, wants and expectations
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Ability to work to deadlines/targets for self and others
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Works effectively and calmly under pressure
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Attention to detail in all aspects of work
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Ability to work on own initiative
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Active team player
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Ability to guide, support and develop volunteers
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Non-judgemental
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Young Persons Advocate
Salary: £26,000 - £30,5000
Location: Brent Civic Centre and Hammersmith head office
Hours: 35 Hours per week
Contract: Fixed Term Contract until September 2025
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster and Kensington & Chelsea. We work within a coordinated partnership response to violence against women and girls in these three boroughs as part of the Angelou Partnership, within the partnership Advance provides independent domestic violence advocacy and support for women, children and young people who have experienced domestic abuse.
About You:
To be successful as the Young Persons Advocate you will need the below experience and skills:
The post holder will have proven experience of working with children and young people and may have a background in youth work. They will have an excellent understanding of violence against women and girls, risk management and of best practice within the young people’s sector. As an experienced youth worker who has worked with young women and girls with complex and multiple needs, the post holder will be skilled in risk management and safety and support planning, remaining calm in a crisis and in handling sensitive information on a daily basis.
Experience of direct work with young women and girls who have experienced abuse, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Sunday 2 June 2024@ 23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
THE ROLE: Part-time (30 hours per week) / Fixed Term until 31 March 2025 / Hybrid - working on-site two days per week and from home two days per week, Monday - Thursday 0900 - 1700. Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
YMCA DownsLink Group’s WiSE (What is Sexual Exploitation) Project is an innovative, award winning project working across East Sussex, Brighton & Hove and Surrey, with children and young people experiencing or at risk of sexual exploitation; as well as raising awareness of Child Sexual Exploitation and other forms of Child Criminal Exploitation.
We are looking for someone with the confidence to develop a new support offer for Surrey. This new post offers the opportunity to work in the WiSE team in Surrey in an exciting new role which has two strands to it; providing targeted early intervention peer group sessions to young people (up to 25 years,) who have been identified by their educational placement as being vulnerable too sexual or criminal exploitation. The role also entails working alongside Education and other agencies to prevent Violence Against Women and Girls by creating and facilitating training to teachers of the PSHE curriculum in both Primary and Secondary schools in Surrey. The successful applicant will be supported in the role through Reflective Supervision Practice, along with regular one-to-ones.
This role will be based out of a Police Station in Surrey, which can be discussed at interview. There will be frequent travel and it is essential you hold a current driving license and have access to your own car.
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
The successful candidate will ideally have a qualification in Youth Work / Social Work or equivalent qualification; or equivalent comparable experience working directly with vulnerable young people. We are looking for someone with the confidence to work independently across Surrey and feel confident delivering educational work around topics such as healthy relationships, consent, sexual health, grooming etc to groups of young people in an education setting. You will need to feel confident in delivering training and consultancy support to other professionals around exploitation, as well as working with a multi-agency approach and skilled at developing relationships with other agencies. Being able to work autonomously, manage your time and workload while also working closely with the wider WiSE team is essential.
CLOSING DATE: 14 June 2024 at midnight, we reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The client requests no contact from agencies or media sales.