Head of services jobs
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
Job Summary
To manage talent acquisition for the Museum, working with hiring managers to plan and deliver effective campaigns to fill each role with the best possible candidate. To manage and develop a range of materials and systems to support talent acquisition activity.
Main responsibilities
- Be responsible for the end-to-end recruitment pipeline across the Museum (around 150 campaigns per year)
- Work with the HR Business Partners to understand and predict resourcing needs and plan future hiring needs
- Be responsible for the Museum’s candidate marketing materials including the careers site, developing content and working with the Digital team to ensure content is updated regularly
- Work with hiring managers to plan and deliver tailored recruitment campaigns for each role
- Undertake focused research and campaign planning for hard-to-fill and specialist roles to ensure they are filled with appropriately qualified candidates
- Keep abreast of best practice and new developments in talent acquisition, testing and learning new ideas and methodologies to improve our approach
- Liaise with the HR Administrators to ensure vacancies are posted as needed and candidates are moved through the recruitment pipeline. Administer an allocation of campaigns where required during peak periods
- Plan and manage volume recruitment events for front of house roles in conjunction with hiring managers and the HR Advisor
- Develop and deliver a range of selection assessment tools and methodologies to ensure we select the right hires for each role. Sit on interview/assessment panels as required
- Work with the Volunteering Co-ordinator and HR Operations Manager to develop and deliver an effective recruitment service for volunteers
- Manage the recruitment advertising budget ensuring it is deployed where it will deliver the best returns in terms of candidate quality
- Liaise with recruitment and agencies as needed, selecting the best value partners, negotiating rates and managing their service delivery
- Support on Executive Search campaigns where required for senior hires
- Manage the day-to-day functioning of the Applicant Tracking System, liaising with the HR Operations Manager on system developments and improvements
- Work with the managers of proposed externally funded projects to understand potential hiring needs and advise on timing/strategy
- Work with the Head of Inclusion & Organisational Development on strategies to ensure inclusive recruitment and to meet our targets for increasing representation at every level of our workforce
- Work with the HR Operations Manager to develop a suite of management information reports for hiring managers, senior leaders and HR that give insight into campaign performance and candidate diversity. Make recommendations for changes and developments based on insights from this data.
Person Specification
- Significant experience as an in-house recruiter with a successful track record of hiring into key roles
- Experience of a broad range of assessment methodologies and deploying these to select the best candidates for each role
- Experience of developing and implementing assessments against behaviour frameworks
- Experience of coaching hiring managers to deliver effective recruitment campaigns
- Experience with developing candidate attraction materials and communications
- Experience of developing and delivering training for hiring managers
- Experience of developing targeted campaigns for hard-to-fill/niche roles
- Significant experience using digital tools such as LinkedIn Recruiter to identify and approach potential candidates
- Experience of working with Applicant Tracking Systems, developing their use to maximise their effectiveness
- Highly numerate with proven ability of taking a data-driven approach and making recommendations based on insight
- Highly organised with the ability to manage and prioritise a range of campaigns
- Flexible and proactive approach
- Excellent written and verbal communication skills
- Experience of managing budgets and supplier relationships
Desirable
- Accreditation in one or more psychometric testing methodologies e.g. BPS RQTU certification
- Experience of hiring in the academic/scientific sectors
Key Information
This is a hybrid working role so you will be expected to divide your time between home working and working on-site at South Kensington.
All positions at the Natural History Museum are conditional subject to
receipt of:
- Proof that you are legally entitled to work in the UK
- A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
- Satisfactory references covering the last 3 years of your employment or education
- Health clearance
The Museum supports flexible working.
The client requests no contact from agencies or media sales.
This is an exciting time to join Liverpool Zoe’s Place and the Finance Manager is a new post for the organisation. The Baby Hospice transferred to the new charity on May 1st 2025 with great potential for commissioning, and with a healthy financial platform due to the generosity of businesses and the public in Liverpool. This is a new start for Liverpool Zoe’s Place and our plans for a brand new state of the art hospice are agreed and we will move into the new hospice by June 2026, with all the required funding in place.
This post is to manage and co-ordinate the smooth running of the finance department ensuring all processes and procedures are streamlined, efficient and produced in a timely manner. This will involve the management of daily financial matters and overseeing the production of the monthly management accounts for both the hospice and its commercial companies. The role will also involve ensuring good financial governance within the department and across the organisation ensuring charity compliance with financial regulations, and management of commissioning arrangements.
The client requests no contact from agencies or media sales.
Hope for Justice is working in partnership with the British Red Cross, The Snowdrop Project, St Mary’s University & SOHTIS to pilot the Independent Modern Slavery Advocate® (IMSA) model across the UK. The aim of the IMSA® model is to ensure that all survivors of modern slavery and human trafficking have access to an accredited independent advocate.
Hope for Justice will lead the central IMSA® Model Hub throughout the pilot, working to support IMSAs and their employing organisations throughout the UK. This role will form part of the central hub team, delivering an Advocacy Advice and Intervention Service for professionals and survivors across the UK.
The IMSA® Advocacy Advice Service offers specialist, tailored advice and signposting for modern slavery support throughout the UK. The service can be accessed by survivors and professionals. The IMSA® Advocacy Intervention Service offers short-term, issue specific advocacy for survivors to overcome barriers.
As an Advice and Intervention IMSA®, you will support the delivery of the Advocacy Advice and Intervention Service through providing specialist, tailored advice and signposting and independent advocacy to a small caseload of survivors. The role will also be vital to responding to all enquiries into the IMSA® model pilot via the central hub and assessing the level of service required (i.e. advice, intervention or referral to an IMSA® for long-term independent advocacy).
Key Result Areas:
·Provide expert advice and advocacy as part of the IMSA® Model Hub Advocacy Advice Service, fulfilling Tier 1 (advice) and Tier 2 (advocacy intervention) of the IMSA model
·All incoming advice enquiries and survivor referrals are triaged and processed effectively
·Survivors receive best practice independent advocacy and understand their socio-legal rights and entitlements, working together with the Advice & Intervention IMSA® to overcome barriers and find pathways forward
·The advocacy advice service is an expert resource for the IMSA Model Hub, contributing to research, strategy development, MEAL, and training needs
As an Advice and Intervention IMSA® you will be an integral part of the delivery of the IMSA® model pilot, a unique and exciting opportunity to demonstrate the crucial importance of independent advocacy for survivors of modern slavery and human trafficking.
This is a UK-based role within our UK Advocacy Team and a fixed term contract for 41 months.
Requirements
·Support the delivery of the IMSA Model Hub through the advocacy advice service
·Respond and appropriately triage enquiries into IMSA Model Hub advocacy advice service
·Provide tailored, specialist advice, advocacy and signposting in response to enquiries in a timely and efficient manner (Tier 1 of the IMSA model)
·Manage a small caseload of clients to provide advocacy intervention, working together to overcome barriers and develop pathways forward (Tier 2 of the IMSA model).
·Identify appropriate new referrals for IMSAs within the IMSA model pilot and/or the HfJ IMSA team (Tier 3 of Hope for Justice IMSA model).
·Contribute to the delivery of the IMSA model advocacy advice service ensuring that:
Survivors know and understand their rights and entitlements in their own language
- Trauma-informed ways of working are applied
- Survivors’ needs are assessed, potential barriers are overcome, and clear pathways of support are identified in accordance with the Slavery and Trafficking Survivor Care Standards 2018
- Survivors are supported to access relevant legal and support agencies and systems
·Support the Advocacy Advice Coordinator with the delivery and implementation of structures, processes, and best practice for the advice service, including contributing to funding, finance, and MEAL systems
·Support the Advocacy Advice Coordinator and MEAL Manager to evaluate and report on the effectiveness of the IMSA model advocacy advice service to internal and external stakeholders
·Maintain up-to-date knowledge of changes in legislation and policy in relation to modern slavery and report on the impact of these changes on survivor outcomes
·Adopt reflective practice approaches, identifying areas for improvement and seeking continued professional development opportunities
·Identify and escalate safeguarding concerns appropriately and in accordance with organisational policies, procedures, and practice
·Support the Advocacy Advice Coordinator in the development and delivery of capacity strengthening information sessions for internal and external stakeholders
·Establish good working relationships with key agencies and services within the sector to develop strong advice pathways and partnerships
·Maintain accurate and up-to-date case management notes, ensuring that data protection and information sharing policies are upheld
·Work collaboratively across the IMSA Model Hub and wider network of IMSAs to support best practice
Support the aims of the IMSA Model Hub and the IMSA project, promoting the benefits of independent advocacy and the opportunity to reform responses to survivors of modern slavery access across the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MSI Reproductive Choices UK is an independent provider of NHS-funded sexual and reproductive health services, with over 60 clinics across England providing abortion, vasectomy and contraception services.
We are looking for a passionate and pro-choice communications manager to oversee all internal and external communications strategies.
The role will work across the organisation with a range of stakeholders and help determine our communications priorities and be hands-on in terms planning and executing successful communications plans. Excellent verbal and written skills are required to ensure consistency of messaging across all channels to internal and external audiences.
If you have a good understanding of issues affecting access to reproductive healthcare in the UK and are passionate about supporting people to access essential abortion, vasectomy and contraception care, we want to hear from you!
Location: Hybrid (expectation to travel for team days/as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary:
· Starting from £42,213.23 - £46,434.55 for base locations outside of London, dependent on experience
· Starting from £46,434.55 - £51,078.01 for base locations inside of London, dependent on experience
Role Overview:
As our Communications Manager, you will take the lead on internal and external communication activities, leading brand awareness strategic projects. You will work with departments across the organisation to share our work to improve access to reproductive healthcare.
What can we offer you?
· Competitive family friendly benefits to support your family and working life
· Market leading Aviva pension provider up to 5% employer contribution
· Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
· Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
Key Responsibilities:
· Lead, develop and manage external communications strategy in close collaboration with media and advocacy leads and the digital marketing team
· Map and identify key stakeholder groups which have an interest in our Mission and Purpose
· Act as brand guardian for all external communications activity, publications, webinars and client-facing leaflets, managing copywriters and designers where necessary
· Lead, develop and manage MSI UK’s internal communications strategy, working closely with MSI UK’s Executive and HR teams
· Manage the internal communications calendar and channels (SharePoint, Microsoft teams communication channels, internal newsletter)
· Ensure the MSI brand is consistent across all touchpoints and is aligned with the MSI Reproductive Choices’ global brand
·
What we’re looking for:
· Proven track record in internal and external communications strategies.
· Excellent verbal and written communication skills.
· Ability to work autonomously and collaboratively.
· Strong project management skills.
· Experience in developing and executing communication strategies.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
About the opportunity
Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.
At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.
Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.
Duties and responsibilities
Salesforce and systems development
- Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
- Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.
Team leadership and support
- Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
- Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.
Data insights
- Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.
-
Data governance
- Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
- Any other reasonable tasks as per the request of the CEO.
About you (person specification)
Qualifications criteria:
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Two or more years experience with Salesforce administration.
- Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
- Experience analysing and visualising quantitative data.
- Good understanding of GDPR compliance and processes.
- Able to design new processes that are scalable, impactful and user-focused.
- Experience managing projects effectively.
- Confident in communicating change to stakeholders at all levels.
- Creative and inquisitive about how technology and automation can improve efficiency.
- Committed to diversity, equity and inclusion.
- Committed to the mission and values of Action Tutoring.
- Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Salesforce Administrator Certification (or on track to complete within the next six months).
- Line management experience.
- Experience with data visualisation tools such as Power BI or Tableau.
- Experience using coding languages R, Python or SQL for data cleaning or analysis.
- Experience working in the charity or NGO sector.
Reports to: Head of Impact and Quality
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Contract and hours: Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Application deadline: Sunday, July 13th, 2025
Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025
Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
As part of the Individual Giving team, you will play a pivotal role in helping people with a muscle-wasting condition access the support and services they need and help fund vital research by recruiting, retaining and stewarding the amazing supporters who donate to MDUK through appeals, regular giving, by purchasing our merchandise and through our weekly lottery and our raffle. As part of a small and busy team, you will have the opportunity to work across the charity on joint campaigns and volunteer and attend a wide range of amazing activities throughout the year.
The individual giving and legacy marketing team is part of a successful Development team which looks after trusts, major donors, ambassadors, special events and charity corporate partnerships.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Sunday 6 July
NB Interviews likely to be held on Thursday 10 July
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Community Fundraising Manager
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.
Contract: Permanent
Hours: 30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Interview dates: First-round interviews will be held on a rolling basis
Purpose of the role
- Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
- Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
- Lead the strategy for our Individual/Regular Giving programme
- Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
- Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
- Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
- Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising
Ideal candidate
The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.
Person specification
Essential
- Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
- Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
- Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
- Excellent relationship building skills
- Ability to manage several projects at the same time
- Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
- Excellent communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Strong IT skills, including SharePoint and advanced Excel
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- Understanding of digital marketing
- An understanding of GDPR in relation to fundraising
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Contract Type: Permanent
Hours: Full time, 37.5 hours per week
Salary: £36,743 – £42,793 (FTE)
Benefits: Days holiday (Rising to 30 days after five years’ service), Hybrid Working with the option to work up to 3 days remotely (subject to business needs) , A day off for your birthday (pro rata for part time), Holiday Trading (Buy & Sell) ,Free annual Flu Vaccination, Option to purchase a Blue Light Card, Employee Assistance Programme ,Company Pension Scheme (Employer contribution 5%/Employee 3%) ,Health Cash Plan
About us
Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. Whoever you are. Wherever and whenever you need us. In Berkshire, Buckinghamshire, and Oxfordshire.
Bringing hospital-level care to you by land and air. Medicine and equipment. Paramedics and doctors. Our team are highly trained for and ready for any eventuality. Give you the best chance when the worst happens.
Together, we do everything in our power to protect, save and revive lives with the best critical care at the scene and beyond.
Job Purpose
In conjunction with the Head of Philanthropy & Partnerships, develop and lead a corporate giving programme to create sustainable funding, in line with the Fundraising department strategy and Thames Valley Air Ambulance aims.
• To be responsible for the day-to-day management of corporate fundraising for Thames Valley Air Ambulance, maximising income from corporates and ensuring support is strengthened through compelling proposals and excellent stewardship.
• Act as a source of expertise in corporate fundraising for the charity.
Main Responsibilities
Partnership Acquisition & Pipeline Management
• Be responsible for delivering the Corporate Partnerships income target and expenditure Budgets.
• Secure new multi-year corporate partnerships, by identifying, researching and approaching prospects through creating strong proposals and pitches.
• Research, evaluate and develop new corporate fundraising opportunities including strategic partnerships, charity of the year partnerships, cause related marketing, payroll giving, cash or in-kind donations, sponsorship and pro-bono opportunities.
• To develop and maintain a robust pipeline of both new business and existing partnerships against income targets.
• As directed by the Head of Philanthropy & Partnerships, deliver regular activity and income reports, and participate in the budgeting and forecasting of corporate income.
Relationship Management
• Manage a portfolio of corporate partnerships, building strong relationships and ensuring high level stewardship to encourage continued support and longevity.
• Plan, manage and deliver corporate cultivation and stewardship events; visits and meetings with existing supporters and new prospects, to develop and enhance relationships.
• Identify key senior contacts within your partnerships and drive stakeholder engagement plans, leveraging internal relationships where needed to increase partner commitment at all levels of the organisation.
• Participate in quarterly national fundraising meetings with Air Ambulance peers, actively supporting national partnership bids. Participate in quarterly corporate forums, sharing best practice and idea generation.
• Ensure all necessary agreements are in place and due diligence is undertaken prior to accepting corporate gifts and ensure corporate supporters activity protects the Thames Valley Air Ambulance brand at all times.
• All corporate supporter records are maintained and kept up to date using the fundraising CRM system (Dynamics).
• To work with the Volunteer Fundraising Manager to assist in fulfilment of volunteer opportunities at corporate events.
Other duties and responsibilities
• Maintain a detailed knowledge of Thames Valley Air Ambulance’s current work and future strategic plans, including networking with colleagues across the organisation to ensure a strong understanding and support of corporate fundraising across Thames Valley Air Ambulance.
If this role sounds like it’s for you, we would love you to apply!
We offer a competitive salary, and great staff benefits such as:
• 25 Days holiday (Rising to 30 days after five years’ service)
• Hybrid Working with the option to work up to 3 days remotely (subject to business needs)
• A day off for your birthday (pro rata for part time)
• Holiday Trading
• Free annual Flu Vaccination
• Option to purchase a Blue Light Card
• Employee Assistance Programme
• Company Pension Scheme
• Health Cash Plan
Vacancy Closing Date: 20th July 2025
Thames Valley Air Ambulance is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.
You may also have experience in the following: Senior Corporate Partnerships Executive, Fundraising Manager, Divisional Fundraising Manager, Community Fundraising, Corporate Partnerships Executive, Charity, Charities, Third Sector, Corporate Partnerships Manager, Partnerships Executive etc.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
eCommerce Officer
Knaresborough, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our eCommerce Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our eCommerce Officer, you will support the delivery of Yorkshire Cancer Research’s eCommerce income targets by managing the day-to-day operations of the eCommerce team. This includes overseeing the performance of eCommerce Assistants, ensuring excellent customer satisfaction, and driving operational efficiency to meet income goals.
Specifically, you will:
People Management
- Effectively manage the eCommerce Assistants, providing regular guidance, coaching, and performance reviews.
- Oversee daily and monthly tasks and priorities to ensure smooth operations and optimal productivity.
Commercial Responsibility
- Oversee daily and monthly tasks and priorities to ensure smooth operations and optimal productivity.
- Monitor and report on daily, weekly, and monthly income performance against targets.
- Ensure product listings are optimised for visibility and sales across all eCommerce platforms and contribute to weekly listings to ensure income targets are reached.
- Manage customer service processes to ensure high satisfaction and repeat engagement.
- Support the development and execution of promotional campaigns and seasonal sales strategies.
Continual Process Improvement
- Identify and implement improvements to operational workflows, including listing, order processing, and dispatch.
- Ensure compliance with internal policies and external regulations (e.g., data protection, trading standards).
- Use data and customer feedback to refine processes and enhance the customer experience.
- Embed the new process of shops sending stock for eCommerce as a business-as-usual practice.
- Utilize ListingMonster AI to optimize product listings and improve efficiency.
- Work closely with the Warehouse Operations Manager to ensure stock availability and timely dispatch through effective management of warehousing capacity.
Collaboration & Communication
- Work closely with the Warehouse Operations Manager to ensure stock availability and timely dispatch through effective management of warehousing capacity.
- Liaise with the Head of Operations to ensure alignment between product sourcing and operational capacity in the new goods ranges.
- Collaborate with the Marketing team to support promotional campaigns, product launches, and seasonal activity that drive traffic and sales.
- Engage with other internal stakeholders (e.g., Finance, IT, Supporter Engagement) to ensure smooth operations and alignment with wider organisational goals.
About You
To be considered for this role, you will need:
- To be ideally educated to A level or equivalent.
- To have eCommerce operations or retail management experience with eCommerce elements.
- To have strong communication and customer service skills.
- To have the ability to analyse performance data and implement improvements.
- To have good communication skills to be able to engage with diverse stakeholders.
- To have accuracy in tasks, including product listings and customer correspondence.
- To have experience in budget monitoring and progress tracking.
- To have organisational skills essential for autonomous working and teamwork across an organisation.
- To have excellent verbal/written communication and customer service skills.
- A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted).
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 14 July 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Wenlock Road, London N1
Salary: £40,560 per annum (DEC Grade 5 Manager)
Contract status: Full time. 2 years fixed term (subject to a further extension)
About the role
We are seeking an experienced and enthusiastic Social Media Manager with strong content creation skills who will lead on our organic presence across multiple channels. This is an exciting time to join the Communications team as we develop our social media platform strategies, increase our collaboration with talent and influencers, align our organic and paid digital presence and experiment through a test-and-learn approach. If all of this excites you then this could be the role for you.
***Please download the job description for full details***
About you
You will have expertise in driving engagement and awareness across multiple channels, be skilled at producing and commissioning creative content, strong experience in community management and be up-to-date on the latest trends and changes in the social media landscape. Experience of working in the charity sector and a sound understanding of what makes good fundraising content would be a distinct advantage.
The ideal candidate will be experienced in working within the parameters of an established brand whilst driving innovation and maximising creative opportunities. You will be equally at home with the day-to-day management of social media accounts as with working with the Head of Communications and Content to develop and deliver our strategic objectives using data and insights.
What we offer
Flexible working hours (outside of an appeal)
25 days annual leave, rising with length of service (3 years: 27 days. 5 years: 30 days)
3% employers’ pension contribution, rising to 8% post probation.
HealthCare Cash Plan, providing an array of health services, (~£1, 660 cash value, per year)
Wellbeing support
Discounted access to various health club providers (via Gympass).
Discounts schemes for various retailers and businesses
Discounted tickets for events
Season ticket loan (post probation)
Financial hardship loan (post probation)
Cycle-to-work & Car scheme (post probation)
About us
The Disasters Emergency Committee (DEC) brings together 15 leading UK aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. This role will require you to lead on organic social media as part of the DEC Communications team, working closely with the Digital and Innovation team in Fundraising, collaborate with social leads across our 15 member charities and public figures through our talent agency. During appeal launch periods it will also involve managing a small social media team of volunteers.
All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work extremely long hours, in a faced-paced busy environment, with mandatory office attendance.
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV and cover letter [i.e. please state your initials only, not your full name]. If you include links to social media work or an online portfolio please state clearly what your role/contribution was.
Please send your application by 9am, Monday 21st July 2025. Early application is advised as we will be reviewing applications as they arrive and may hold initial interviews before the application deadline.
We are unable to support applications for our vacancies if you do not have the right to work in the UK.
The DEC is an equal opportunities employer and encourages applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is an exciting opportunity to join our finance team at a time as we implement our new strategy over the next 5 years. Working closely with teams in the corporate service directorate, you’ll be responsible for the provision of financial analysis, support as well as preparing and processing the month end journals and completing balance sheet reconciliations.
About you
You’ll be a part-qualified accountant who is pro-active and able to communicate effectively with staff and managers from non-financial disciplines. You’ll also have the ability to discuss financial performance with budget holders, deliver improvements to financial reporting and works well within a team and independently.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. However, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: Thursday 10 July 2025 at 09:00am
We reserve the right to close this advert early and subject to volume of applications. If you’re interested, please submit your application as early as possible.
Interview date: Week commencing Monday 21 July 2025
Contract type: 1 Year Fixed Term Contract
Hours: 35
Salary: £32,000 per annum
Come and be an instrumental part in helping those furthest from the jobs market achieve their personal goals in the world of work.
Big Issue Recruit is a specialist recruitment service from the Big Issue Group dedicated to supporting people who face barriers to joining the workforce into sustainable employment. It offers a person-centred and free to candidates service, supporting individuals pre, during and post-employment.
We have recently formed a partnership with Bute Energy based at the Twyn Hywel Energy Park in Caerphilly which we will be focusing on bringing people into sustainable employment in this green energy sector and we are looking for someone with experience in working with people who face barriers to employment either as a jobs coach, professional coach or a similar role to help make this partnership a success.
Helping to build our team and provision you will work directly with our candidates to understand their career goals, their barriers and support them into rewarding new careers. You will build a network of service providers and employers to create opportunities for our candidates and provide truly holistic service for all candidates.
Skills & Experience
- Previous working experience as a Job / professional Coach or similar role for 2 years or more
- Experience in working with people with barriers to employment
- Existing network, or proven ability to network, with a broad range of service providers
- Outstanding communication and interpersonal skills
- Excellent organisational and time management skills
- Problem-solving aptitude
- Ability to inspire and motivate
- Demonstrable commitment to BIG’s values; Inclusive, Adaptive, Collaborative and Entrepreneurial
- Passion for social justice and equality, diversity and inclusion
- Experience of asset-based approach/thinking or a willingness to learn and implement this approach
For full details, please see the Job Description below. Both English and Welsh language versions available.
Salary and Benefits offered
- Salary - £32,000 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Access to Blue Light Card benefits scheme.
Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
This role is based in Caerphilly at the Twyn Hywel Energy Park.
Closing date - 13th July 2025 (23:59pm) - Interviews and shortlisting may take place before the advertised closing date so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
Benefits: We are proud of our family-friendly and flexible working environment and while this is a full-time role, we can offer flexibility of hours and some flexibility of place of work as standard. While you will need to spend a significant part of your working week in our Finsbury Park head office, we have the technology to enable remote working. We have no service qualification to submit a flexible working request and we would welcome a discussion on how you would like to organise your hours of work. As well as a salary commensurate with our sector, we offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, a generous maternity package, an incremental holiday scheme, an enhanced contribution into our workplace pension, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities. We have the technology to allow remote working for part of your working week. We offer a salary commensurate with a social enterprise, an enhanced contribution to your workplace pension, incremental holiday entitlement, life cover, a healthcare scheme, unlimited access to our open learning library, up to 6 days paid leave to care for a sick child or elderly relation and the exciting opportunity to be part of a mission-driven social enterprise. We are equipped for flexible working and while you will need to spend most of your week with your team in our Finsbury Park head office, we would welcome a discussion on how you would like to arrange your hours of work. We particularly welcome applicants from those who are underrepresented, such as women in senior roles such as this, disabled people and people from Black and Minority Ethnic communities.
REF-222424
WaterAid is exclusively partnering with Robertson Bell in their search for a Senior Finance Business Partner to join their high-performing team on a permanent basis, in this newly revamped role. WaterAid is the largest international not-for-profit organisation, focussed solely on making sustainable clean water, decent toilets and good hygiene normal for everyone, everywhere.
This role will be a key strategic advisor and responsible for high-level planning conversations to WaterAid UKs largest income generating Directorate: Communications and Fundraising. As the Senior Finance Business Partner, you will be responsible for helping shape the strategic direction of fundraising team. This is a high-profile role, enabling Water Aid UK’s senior leadership to deliver and support the delivery of WaterAid’s ambitious programmatic activity.
The organisation:
Collaboration is at the heart of everything WaterAid does. They work in alliances. Over the next decade, together they will reach hundreds of millions more people so that whole communities can live healthy lives and build better futures. Together with their supporters and partners around the world – from the smallest neighbourhood groups to the largest multinationals – they have reached close to 30 million people with clear water and 30 million with decent toilets. Good hygiene is now a part of everyday life for 27.8 million people.
To make lasting change happen on a massive scale they show decision makers how it can and should be done by influencing them to act. WaterAid link policy makers with communities and local partners and change attitudes and behaviours. They persuade governments, donors and financial institutions to invest in basic services and rally support from people and organisations around the world. They will keep working towards their mission until they are no longer needed.
The key duties of the Senior Finance Business Partner are as follows:
- Owning relationships with key senior stakeholders within the Communications and Fundraising Directorate.
- Regularly engaging on strategic long-term decision making and providing relevant financial data to key decision makers.
- Work with the directorate to build realistic and detailed financial plans.
- Own directorate specific timelines for delivering financial forecasts and budgets.
- Work with Head of Management Accounting to build a consolidated picture for WaterAid UKs performance for the Executive Director Team.
- Collaborate on the building and maintenance of automated reporting for directorate on PowerBI.
- Regularly engage with budget holders to ensure that spending and income is on track against plans.
- Ensure CRM data is complete and accurately reflected in the month end close position.
- Oversee the monthly recording of both unrestricted and restricted income streams.
The successful candidate will have:
- Completed a professional accounting qualification or be part-qualified with relevant professional experience.
- Experience of strategic partnering senior stakeholders (ideally at Executive Director level) along with senior leadership teams.
- Ability to analyse large quantities of data with a view to identifying trends and key drivers.
- Adaptability to build effective working relationships with both finance and non-finance colleagues and work in a collaborative way.
- Excellent communication skills, both oral and written.
- Experience of managing finances within a fundraising directorate (Desirable).
- Knowledge of international development issues and the sector (Desirable).
Please note that this role required a minimum of 40% of working time to spent face-to-face in their Canary Wharf offices.
The deadline for applications is on Sunday 20th July, with first stage interviews due to take place the week commencing 28th July. CVs will be under continuous review in advance of this date so submit your application today via Robertson Bell to ensure you don’t miss out!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Digital Content Manager
We have a fantastic career development opportunity within our Marketing and Communications team as we look to appoint a 12-month Fixed Term Digital Content Manager.
About the organisation
Be there when it matters. At a time when more people than ever are expected to need support, there has never been a more important time to join this charity to help transform the experience of everyone facing dying and grief in the UK.
From providing care and support for someone at the end of their life to helping someone manage their grief, there is no one size fits all when it comes to how we cope and the help we need.
About the Role
The Digital Content Manager will support the organisation by devising and delivering an effective online content strategies and producing high-quality, creative written and audio-visual content that aligns with the charity’s goals, target audience and brand identity.
- Lead the development of written and audiovisual content for our digital platforms
- Develop and implement a content strategy for our digital channels (working closely with the social media team) and a set of guiding principles for producing engaging, accessible, search optimised content across all channels
- Create written, graphic and audiovisual digital content, and devise creative content ideas to support campaigns, appeals and organisational priorities
- Provide video editing services to the organisation as required
- Manage ongoing relationships with agencies and/or freelancers to deliver digital content
- Work with the Digital Officer and Senior Digital Manager to ensure all new content is optimised for SEO
- Work with the case study manager to produce story-based content which can be used to give a case for support across our website and social channels
- Contribute to the development and ongoing maintenance of content for a bereavement self-help product/platform and the bereavement content on our website
- Explore new and engaging ways to tell our story through animation, audio, written content and imagery
- Support with video and other content production for internal use, where needed
About You
- Ability to create impactful and compelling online content (written copy, graphics, video and audio)
- Excellent written English and proofreading skills
- Excellent understanding of best practice when writing for online platforms, including a good understanding of accessibility requirements for digital communications
- Excellent video production skills, from conception through to editing and resizing for different platforms
- Experience using Canva, Photoshop or other design software to create graphics
- A creative flair and ability to contribute new ideas for content to projects and campaigns
- Experience of using content management systems (CMS) – we use Wagtail
- Experience in developing and executing content strategies
- Experience working and collaborating with digital agencies and other external suppliers, including procurement and contracting processes
- Strong understanding of SEO best practices and principles and keyword research
- Understanding of user journeys and IA and the role quality content plays in these
- Understanding of best practices with digital communications to supporters and service users
- Experienced in collecting insights using various tools (including GA4 and Search Console) to understand how content is performing
- Project management experience
- Experience in managing agencies and/or freelancers
- Able to work independently and to deadlines
- Able to work as part of multi-disciplinary project teams to deliver shared visions and objectives
- Highly organised and able to prioritise a busy workload with changing priorities
Desirable Requirements
- Experience of working in the not for profit, bereavement or health sector
- Knowledge and experience in social media content creation
- We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
- Company pension scheme
- 27 days holiday - rising to 33 with length of service plus bank holidays
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
- Staff discount of 10% on new goods online at our shop
- Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make this a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Prospectus is delighted to be partnering with the our client in their search for a Membership & Engagement Development Manager. This is a full-time, permanent position, with hybrid arrangement from the the institute's Head Office in Leicester.
This leadership role will see you manage a small team to drive member recruitment and retention across the UK and beyond. You’ll lead sales and engagement strategies, working with senior stakeholders to align the organisation's services with member needs and its charitable mission.
A confident and target-driven professional, you’ll bring proven experience in team leadership, stakeholder engagement, and membership growth. You’ll be a strategic thinker and natural leader, able to build strong relationships and deliver impactful results. A good understanding of sales cycles, market analysis, and delivering strategic plans is essential. Experience managing budgets and operating processes, as well as supporting membership growth in a complex organisation, will also be highly valued.
In order to apply please, submit your CV in the first instance. If you have any questions or would like further information about this opportunity please contact Steven Fraser at Prospectus.
Please note – interviews will be held on a rolling basis and as such we reserve the right to close the vacancy early if necessary.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.