Head of services jobs
Team: Estates and Construction
Location: Remote with occasional travel
Work pattern: 35 hours per week, Mon-Fri. Flexible working and job share options available
Salary: Up to £35,065.63 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Estates and Construction Coordinator:
- Primary contact for Cats Protection premises, managing property repair and maintenance requests to support the Principal Surveyor’s estate portfolio
-Proactive solutions and coordination of repairs with stakeholders, liaison with contractors, arranging appointments, ensuring health and safety compliance, within procurement guidelines- Provide cohesive administrative support for senior team members, for projects, meeting and communication coordination, and to provide synergy across the Estates and Construction team
- Act as deputy for the Contracts and Database Manager, as required, working flexibly with Estates Assistants to provide good UK wide service coverage
- Define, document and implement clear and consistent processes and create accurate records for asset registers, in filing systems and databases such as Terrier and SharePoint
- Prepare and enhance reports to support the Principal Surveyor and Contracts and Database Manager to administer contracts and service delivery to meet team objectives
- Raising Purchase Orders and processing invoices
About the Estates and Construction team:
- We ensure that Cats Protection is able to sustain its cat welfare operations and retail activities by providing Estate Management and Construction services delivering acquisition, repair, maintenance, re-development and disposal services for an estate portfolio of circa 196 properties including 34 Cat Centres, 88 Shops and other Cats Protection premises across the UK. Together with the Safety, Health and Environment Team and Facilities we ensure regulatory/legal compliance of properties.
- The Estates and Construction Team consists of approximately 15 personnel, 5 of whom form immediate colleague relationships.
What we’re looking for in our Estates and Construction Coordinator:
- Administrative experience working within an estate management or construction setting
- Previous experience of supporting senior team members such as Heads of or Directors, on development initiatives and projects
- Supervisory experience of team members
- Experience liaising with internal and external stakeholders
- Confident creating spreadsheets, action plans and drafting documents
- Highly professional customer service experience
- Confident communicator, strong prioritisation and organisation skills, able to work on initiative
- Strong Microsoft Office skills, particularly in Excel, Word and Outlook
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 20th November 2025
Virtual interview date: w/c 8th December 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. anonymised application form
2. video screening
3. virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
The National Office Administrator will support the organisation from our National Office. They will provide key administrative support to central teams, including:
· Communications
· Conservation
· Fundraising & Membership
· Finance
· Human Resources
· Information Governance & ICT
This support will enable teams to undertake their tasks effectively, efficiently, and promote quality experience for our supporters. The post-holder will develop relationships across CCT in supporting teams, maintaining a proactive, dynamic workplan in support of central operational requirements and national initiatives.
They will be the primary point of contact for the National Office, coordinating the day-to-day running of the office and meeting spaces. The post holder will have responsibility for all office related administration and associated project work.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 10am on Friday 28th November 2025.
The interviews will take place in Northampton on Wednesday 10th December 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
We are seeking a full-time Supporter Engagement Coordinator to join our team. You will be a key point of contact for our audience and supporters, helping to deliver excellent customer service and ensure outstanding supporter care. The role involves overseeing audience engagement, coordinating communications and special events—including evening lectures—and maintaining accurate data to support our fundraising and engagement activities. If you thrive in a dynamic environment and are passionate about building positive relationships, we’d love to hear from you. Time off in lieu is offered for evening work.
Key duties and responsibilities:
Audience Engagement
• Deliver exceptional customer care, ensuring all supporters and donors are thanked promptly—whatever the channel.
• Work with the Head of Fundraising and Engagement and the wider team to deliver supporter journeys, making recommendations for improvements and changes.
• Respond swiftly and professionally to all audience and supporter enquiries by phone, email, and post.
• Proactively share audience feedback with relevant teams.
• Handle any complaints, liaising with the complainant and the relevant member of staff to achieve a resolution, following the complaints process.
• Maintain Eventbrite with lecture details and engagement information.
• To act as Duty Manager for evening lectures when required.
• Provide support to the wider Gresham College team by attending lectures and special events.
CRM Administration
• Serve as primary contact for database management, ensuring data accuracy to drive fundraising and engagement.
• Coordinate data selections, mailings, invitations, and content fulfilment.
• Regularly import, export, and merge data from online giving and ticketing platforms.
• Track and report performance against targets and KPIs for the Head of Fundraising & Engagement.
• Ensure best practice is followed, complying with current legislation and internal policies in relation to data protection, GDPR and gift aid processing and ensure that all activity is carried out in a legal and compliant way.
Hall Hire and Event Co-ordination
• Be the first point of contact for hall hire enquiries and manage all related admin.
• Oversee stocks, supplies, and space organisation for events.
• Lead setup and breakdown for lectures and venue lettings.
• Arrange and manage bookings for external event venues, handling all logistics.
• Organise catering for special events and meetings both at Barnard’s Inn and other venues.
• Be responsible for excellent customer care of existing and new venue hire clients.
• Organise all activity around venue hire events, including collaborating with the AV team
• Liaise and support the Head of Fundraising & Engagement over the promotion of Barnards’ Inn to increase income generation from lettings.
Other
• Working with volunteers to enable them to assist in the delivery of tasks as appropriate.
• Attend and contribute to team and staff meetings as required.
• Participate in ongoing training and development.
• Undertake other tasks as required to support the College.
• Evening and occasional out-of-hours work required (with time off in lieu).
Person specification:
Essential Skills & Experience
- Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
- CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
- Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
- Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
- Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
- Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
- Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.
Desirable Skills & Experience
- Experience in a fundraising or engagement role within a charity, or educational organisation.
- Compliance & Data Protection: Understanding of GDPR, data protection, and Gift Aid regulations. Commitment to ethical and legal standards in supporter care and data handling.
- Familiarity with data segmentation.
- Experience promoting venue hire or income-generating activities.
- Knowledge of troubleshooting for events.
- Experience working with volunteers or managing volunteer tasks.
Personal Attributes
- Friendly, approachable, and professional manner.
- Enthusiastic about public engagement and supporter care.
- Flexible and adaptable, with a willingness to work occasional evenings.
- Proactive and solution-focused, with a commitment to continuous improvement.
Gresham College offers in return:
- 28 days holiday, plus 6 days closure over Christmas.
- The College participates in the University of London SAUL pension scheme (currently 16% employers’ contribution).
Equal Opportunities
Gresham College wholeheartedly supports the principles of equality, diversity and inclusion throughout the recruitment and employment of our employees and workers, as well as ensuring that it is afforded to all job applicants.
If this sounds like your next opportunity, apply today with your CV and a covering letter.
Salary: £35,000–£42,000 per year (starting salary typically at £35,000 with progression based on performance and experience)
Contract: Permanent
Location: Islington (EC1V 4NB) and Barking (IG11 8GR)
About the role
We’re looking for someone who shares our passion for promoting youth voice, believes in the power of education to drive change, and thrives in a collaborative, values-led team. You’ll bring a proactive, solutions-focused mindset and the ability to balance strategic thinking with day-to-day operational delivery.
Additionally, this role will play a key part in the development of our youth offer and the creation of online resources for teachers and schools. As part of a small charity making a big impact, you’ll help ensure Ben’s legacy continues to reach and inspire thousands more young people across London and beyond.
Key Responsibilities
Youth Programmes Management and Delivery
- Manage the operations of the charity’s youth programmes in London including our two Choices & Consequences exhibition sites, Youth Ambassador Programme and other projects.
- Deliver inspiring, high-quality workshops and help train others by modelling best practice and supporting their development
- Work closely with the team to maintain consistently high standards across all our programmes, playing a key role in quality assurance and continuous improvement.
- Take the lead on specific projects as needed, helping us grow and evolve our youth work in line with our mission.
Programme Development
- Assist with the review, shaping and strengthening our youth programmes by using insights from young people and service user feedback to inform ongoing development and improvement.
- Review, design and create engaging learning resources in collaboration with the Head of Programmes, including youth programmes and online resources for teachers and schools.
- Use feedback and evaluation data to support learning and improvement across the charity, and produce clear, insightful reports for internal use, stakeholders and funders.
People Management & Development
- Induction, training, development, performance management and line management for two direct reports (Youth Programmes Officers)
- Induction, training development and performance management of freelance facilitators and actors
- Work with the Head of Programmes to provide training to youth programmes delivery staff
Advocacy and Engagement
- Promote the work of the Ben Kinsella Trust and identify new leads and wider engagement in our workshops
- Represent the views of the Ben Kinsella Trust by speaking at public events
- Carry out any other reasonable duties in line with the role, as requested by your line manager, to support the smooth running of the charity
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.
Experience & Qualifications
- Experience in a similar/equivalent role in youth work, teaching, or programme/project management
- Significant experience delivering workshops, education, youth programmes or training to a diverse range of young people
- Experience in training adults or colleagues
- Experience of successful collaborative working with senior managers, practitioners, and stakeholders
- Experience of leading and managing teams, freelance or part time staff
- Experience of designing and creating learning resources and youth/education programmes
- Experience of programme and project management
Skills and Knowledge
- An effective educator, with the ability to empower and educate young people to achieve ambitious learning outcomes
- An understanding of knife crime, youth violence and other key current issues affecting young people
- Ability to work independently, with initiative, able to manage multiple priorities and projects effectively
- Programme and project management skills with an organised and proactive approach
- Written and verbal communication skills with attention to detail
- Familiarity with the youth work, education and charity sectors
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Empathetic and youth-centred – able to build trust and create safe, inclusive spaces where young people feel heard, respected, and supported
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
How to apply
If you would like to apply for this role, please submit a CV and supporting statement, outlining how you fulfil the person specification (experience, skills and knowledge, key attributes and values) for this role.
Applications close: 10th November at 3pm
Interview schedule:
- 1st stage, 20th and 21st November (virtual)
- 2nd stage 27th and 28th November (in person)
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: Permanent
Location: Based in our London office, E1, with the requirement to travel as needed. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy.
About the role
As Trusts Manager, you’ll play a pivotal role in driving the growth of Crisis’ income from charitable trusts, foundations, and lottery funders. Alongside managing a portfolio of high-value supporters, you’ll take the lead in identifying, cultivating, and securing new funding opportunities - building relationships with partners whose priorities align with Crisis’ mission to end homelessness.
Working closely with the Senior Trusts and Statutory Lead and the Head of Philanthropy and Development, you’ll help shape and deliver an ambitious fundraising strategy that balances sustainable partnership management with bold new business development. You’ll bring creativity and strategic insight to finding and engaging new funders, developing compelling propositions that open doors to long-term collaboration.
This is a relationship-driven role that blends strategic planning with hands-on delivery. You’ll produce persuasive proposals and reports, developing strong relationships with funders and trustees, and collaborating across Crisis to communicate our impact through compelling cases for support. You’ll also manage a healthy prospect pipeline - driving forward new relationships while ensuring the team meets its income targets and continues to grow its supporter base.
About you
You’re an experienced and confident fundraiser with a strong track record of securing significant gifts - at the five- or six-figure level - from charitable trusts, foundations, or statutory funders. You thrive on new business development: from researching and engaging cold prospects to building tailored, strategic relationships that grow into long-term partnerships.
You’re a persuasive communicator and strategic thinker, able to craft compelling proposals and deliver inspiring pitches that resonate with senior funders and trustees. You bring energy, curiosity, and resilience to prospecting — spotting opportunities others might miss and following them through to success.
Highly organised and results-oriented, you balance short-term delivery with a focus on sustainable growth. You’re confident using data and insight to guide your approach, measure progress, and refine your strategy. Above all, you’re motivated by Crisis’ mission and values — committed to equality, inclusion, and the belief that together, we can end homelessness for good.
If you want to learn more about the role, please contact our Talent Acquisition teamand we will arrange an informal chat with the Talent Acquisition Lead and/or Hiring Manager.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 11th November 2025 23:59
Interview process: First stage is a panel interview with competency and values-based questions. If needed, we will have an informal stage two interview
Interview date and location:
- Stage one w/c 24th November 2025 in person at our offices in E1
- Stage two (if required): w/c 1st December 2025
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
For more information about our work please visit
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship Minds is a transformative programme that enhances the support we provide to kinship carers in England and Wales. Our goal is to build kinship carers' confidence and equip them with the knowledge and skills to support children in their care - especially in recognising and responding to early signs of mental health issues.
We are at the beginning of our journey to embed therapeutic and trauma-informed approaches across all areas of service delivery. This includes 1-to-1 support, digital resources and training, and peer support networks.
The Strategic Trauma-Informed Practice Manager will lead this transition, helping us move from a trauma-sensitive organisation on a journey that becomes trauma-aware, trauma-informed, and ultimately trauma-responsive.
This strategic and hands-on role will help Kinship strengthen its therapeutic offer and build the confidence and capacity of staff and kinship carers to understand trauma and the impact it has, and provide strategies to support. We are particularly interested in experience in developing trauma-informed parenting training and resources.
The postholder will play a key role in developing and manualising our trauma-informed approach across core services: Kinship Connected, Kinship Reach, our Advice Service, and Peer Support Service. They will work with subject matter experts to develop trauma-informed approaches, toolkits and resources into everyday service delivery – based on the needs of kinship carers and their families.
You will need to be able to step into this role quickly, bringing your experience of building and developing trauma-informed approaches in complex services. You will have strong leadership capabilities, able to work at pace autonomously with creativity and dynamism. You will need to have excellent attention to detail.
Key responsibilities include:
- Developing and leading Kinship’s trauma-informed strategy, ensuring the implementation of trauma-informed principles across all service delivery (for example, using Dr Karen Treisman’s approach).
- Leading the development and manualisation of trauma-informed practice across Kinship Connected, Kinship Reach, the Advice Service, and the Peer Support Service. This includes resources, approach and content.
- Supporting organisational development to embed trauma-informed values in practice, culture, policy, and leadership, working with our Head of People and Culture.
- Developing reflective practice approach to support managers to staff and volunteer resilience particularly across services. This could include a ‘train the trainer’ approach.
- Auditing current practices and recommend systems and processes to support trauma-informed service delivery.
- Developing and delivering capacity-building approaches and resources for kinship carers to help them identify and respond to trauma and mental health needs in children.
- Working collaboratively with subject matter experts to develop self-guided training, toolkits, and multimedia resources.
- Providing and leading expert input into the trauma-informed design and delivery of Kinship Connected, Kinship Reach, Advice Service and other 1-to-1 support programmes.
- Guiding frontline delivery staff to adopt trauma-informed practice, including the use of strengths-based approaches and flexible, family-led planning.
- Representing Kinship at external events and meetings to raise awareness of the services and to influence other organisations, policy and practice.
- Full list of responsibilities in the the job pack below.
Essential knowledge, abilities, skills and experience includes:
- A qualified trauma-informed practitioner with significant experience in delivering or developing trauma-informed services.
- Experience working with kinship carers or in adoption and fostering sector.
- Proven experience applying the principles of trauma-informed care across organisations, preferably in children and family services.
- Experience in designing and delivering training and coaching for professionals and/or families on trauma and therapeutic approaches.
- Excellent understanding of safeguarding policies and procedures focusing on contributing to a culture which values transparency, reflective practice and continuous learning.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Please apply via Charity Job with your CV and you will also be asked to answer 5 short questions in place of a cover letter.
- Application deadline: 11.59pm, Sunday 9 November 2025
- First interview: w/c 17 November 2025
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
We are looking for a highly motivated individual, who has experience in line managing a globally dispersed team as well managing various partnerships globally. The role sits within the Heart for the Gospel Programme, which is part of the Department for World Mission. You will report to the Head of Programme and contribute to the work of the BMS World Mission.
Working with BMS World Mission provides the opportunity to help people experience faith in Christ and the abundant life He only offers. This role provides you with the opportunity to be involved in supporting mission workers and partners to preach the gospel, make disciples, plant Churches, supporting workers sent to some of the least evangelised places. Whether working on partnership agreement, budgets and grants or supporting the training of evangelists you will be playing a vital role in extending the kingdom of God, fulfilling the great commission and help BMS stay on the cutting edge of global mission. You will find fulfilment as your work contributes to people coming to faith in Christ and bringing transformation to communities.
The Lead role falls into four main areas as follows:
• Support the development and implementation of BMS strategy in the ministry area
• Lead, support and guide BMS mission personnel through effective line management
• Build relationships with BMS partners – striving towards fruitful mission impact
• Bring evangelism, church planting and disciple making movement ministry expertise into the wider work of BMS
This is a full time permanent role, fully remote and based in Thailand.
Our flexible working policy means we're open to hearing about your preferred pattern. Godly character and passion for making disciples among the least evangelised people are just as important to us as an extensive CV – we would encourage you to apply even if you feel you don’t satisfy all the preferred criteria. The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
St James’s, Piccadilly is at an exciting moment in its 340-year history. Fundraising for the ‘Wren Project’, a £23m capital campaign, and plans for an endowment campaign, are well underway.
This new role will support the fundraising team, working closely with the Head of Fundraising, to provide full administrative support across all functions of the department. We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and interested in developing a career in fundraising.
St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.
Role description and person specification can be downloaded from our website.
Please send full CV with a covering letter outlining your interest in the post and forward to Jane Gray, HR Advisor, by midday Monday 10th November 2025 (Shortlisted candidates will be asked to complete an application form in due course – referee information is required.)
Interviews are planned for Thursday 20th November. Start date as soon as possible otherwise to commence in early January 2026.
The client requests no contact from agencies or media sales.
People and Culture Administrator
Do you have excellent administrative and communication skills? Enjoy working with a wide variety of people?
• Permanent, part-time 28 hours per week
• Hybrid working – forty per cent office presence at CMS House, Oxford
• Starting salary £21,988 (£27,485 per annum full time equivalent) depending on experience, with a generous pension contribution: up to 10 per cent employer contribution on annual salary
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
o access to 24/7 employee assistance programme with qualified counsellors
o regular wellbeing coffee mornings
o support on menopause for women
o up to three volunteer days a year
o up to three family emergency leave days a year
o retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from women and individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
Your role
Your role is to provide vital administrative support to the people and culture team, specifically relating to HR, which includes recruitment, onboarding and contract administration. In so doing, you’ll contribute to the development and maintenance of a climate of collaborative relationships between staff at all levels, and the attraction, retention and development of employees working to fulfil CMS’ mission.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven administrative experience and enjoy working with a wide range of people. You will have excellent communication skills, plus scheduling and organisational skills, and enjoy a variety of responsibilities within the role. Experience within an HR setting would be an advantage.
You will need to be in sympathy with the aims and values of Church Mission Society.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 16 November 2025
Interviews are planned to be held on Thursday 27 November 2025 at CMS House, Oxford.
To apply
Please send your application form and CV via website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.



The client requests no contact from agencies or media sales.
Location: Enfield (Hybrid) (Once Police vetting is cleared, co-located at Police stations minimum 1 day per week – locations across North London)
Salary: £13,135.20 - £14,000.80 per annum (Based on an FTE salary of £32,838 - £35,002 per annum)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 15 hours per week
Contract: Fixed Term Contract (Until 11th May 2026 - with possible extension)
Closing Date: Monday 10th November 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Intervention Partnership Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
As part of an innovative pilot project, funded by the Mayor’s Office for Policing and Crime, Solace will be providing two specialist workers to support victim/survivors engaged in the perpetrator behaviour change programme as part of a conditional caution. The programme aims to address perpetrators behaviour and increase safety for victim/survivors. In doing so, it is essential that the V/S has holistic support to ensure any risks are identified and managed.
This is a pilot project and it is expected that there will be a considerable amount of testing and learning, trailing new ways of working to meet intended outcomes.
About the Role
You will be working closely in partnership with Police forces in North London, as well as the Hampton Trust, to provide support for victim/survivors engaged in the CARA programme. You will also be supporting Police Officers to discuss eligibility for the programme and conditional cautions. You will be developing and delivering a series of training and learning sessions for the Police. As a new project, you will be developing key partnership relations, to strengthen collaborative working between the Police and Solace. You will provide light touch support to survivors whose partners are engaged with the CARA program, assess risk and share key updates with Hampton Trust and the Police to ensure safety.
About You
We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.
Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of dynamic risk assessment and providing emotional and practical support to victims of VAWG. As this is a pilot programme where the delivery model may change, a flexible and adaptive approach to your work is important as well as willingness to contribute to programme evaluation. Part of your time will be spent ensuring that Police colleagues have the information they need to effectively administer conditional cautions so you will work closely with Police, Hampton Trust to develop different training elements, a willingness to develop and deliver this material is essential.
A relevant qualification in VAWG is essential, as well as willingness to undergo Police vetting.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Joining our dedicated team of nurses, you will support our helpline and Ask Our Nurses (AON).
The nursing team includes an associate director, senior clinical nurse specialists, clinical nurse specialists, sessional nurses and trained helpline staff.
You will act as a resource for clients, healthcare professionals and the wider public about breast health and breast cancer. This includes providing information and support to clients though our national helpline, by email and social media.
The helpline service is run throughout the week, and on Saturday mornings (the latter is optional, other than training days) and the helpline hours are 8:45am to 4.00pm. Team training usually occurs twice a year on Saturdays. You’ll be supported by a senior clinical nurse specialist and have regular clinical supervision. We are looking for candidates who can work at least one day (6.25 hours) per week
About you
Do you have excellent communication skills and experience in breast care nursing? If so, we’re really interested in hearing from you. This position could suit someone working part time in the NHS or private sector or for individuals who would like to use their information and support skills through our helpline and AON written enquiry services.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is home based. There are 2 training days per year on Saturday that take place in our London office
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 12 November 9am
Interview date 25 and 27 November
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Position: Reception Administrator
Salary: Real Living Wage - £12.60 per hour
Hours: 15 hours p/w and 20 hours p/w contract, flexible and possible job share
Days of work: Mon – Fri 10am-4pm
Contract Type: Permanent
Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT
Benefits:
- 4% Pension contribution
- 6.6 weeks annual leave entitlement (25+8 Bank Holidays), with additional days with 2+ years of service
- Enhanced sickness pay
- Employee Life Cover
- Monthly independent therapeutic supervision
- Take your birthday off
- Salary sacrifice schemes- Holidays, Cycle to Work
Reporting to: Facilities Manager
Direct reports: None
Collaborating with: Receptionist/Administrator
Closing date: Monday, 10th November 2025 5pm
Interview dates: Interviews will be conducted W/C 17th November
Start date: As soon as possible late November/early December 2025
Be part of something life-changing.
At Snowdrop Project, we support survivors of modern slavery to recover from their pasts and rebuild their futures. We were the first UK charity to offer long-term, community-based support for survivors—and today, we continue to lead the way in trauma-informed care, advocacy, and reintegration.
Now, we are looking for a warm, adaptable Receptionist Administrator who can confidently handle a wide variety of tasks while being the welcoming face of the charity.
What we do:
We support survivors through personalised, one-to-one help from our amazing team of trained staff, volunteer caseworkers, and counsellors. We also connect people to local services, support networks, and community programmes, depending on what they need.
Our team helps turn houses into homes by decorating, painting, and finding essential furniture for those moving into council-provided housing.
We also share our knowledge through training and workshops with other charities, businesses, and organisations working in this field—helping to build a better understanding of trafficking and how to support survivors well.
To keep our work going, we raise money through events, donations, and sponsorships. We also contribute to national research and working groups so that survivors’ voices are heard and included in future policies and practices.
By joining our team, you’ll be part of a kind, passionate, and forward-thinking organisation making a real difference in people’s lives.
About the Role:
We’re looking for someone who is warm, approachable, and highly organised — someone who enjoys being the first point of contact and can represent the charity with professionalism and compassion.
The ideal candidate will be comfortable juggling a wide variety of tasks, staying calm under pressure, and adapting quickly to shifting priorities.
They’ll have excellent communication skills, a proactive attitude, and the ability to work both independently and as part of a team. Most importantly, they’ll be someone who takes pride in supporting others and shares our commitment to making a positive difference.
What You’ll Be Doing:
This role is responsible for welcoming staff, clients, volunteers, tenants and visitors to Snowdrop by creating a safe and welcoming environment and supporting the wider team with administrative tasks.
Reception Duties:
This role is responsible for creating and maintaining a welcoming, safe and friendly atmosphere for service users, visitors, volunteers and staff members. This role is responsible for maintaining front of house, welcoming visitors, clients and guests, answering enquiries over the phone, via email and in person.
Facilities Duties
Liaising with Facilities Manager and supporting with facilities duties such as scheduling and supporting with internal and external room bookings, coordinating scheduled works and ensuring access for maintenance and external contractors as required.
Administrative Duties:
This person will play a key role in administering certain financial duties and assisting the Head of Finance and Resource with their reporting duties, keeping the organisation running in a smooth and efficient manner.
Support the Wider Snowdrop Team:
To work with the team to coordinate excellent service delivery and support for volunteers and service users in line with the Mission, Vision and Values of the Snowdrop Project. This can include participating in team meetings, away days and supporting and promoting internal activities, creating content for internal and external activities as required.
Why Join Us?
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Be part of a pioneering, survivor-focused charity making a real impact
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Work in a supportive, inclusive and values-led organization
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Have the freedom to bring your ideas to life and take ownership of your work
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Join a team that celebrates progress, values growth, and genuinely cares
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Receive a number of benefits including your birthday off and monthly therapeutic sessions
Please see the Job Description document for full details and the Person Specification
We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work.
Please note- we will not be working with recuiters for this post.
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter which details your suitability for the role (please read the instructions for completing the cover letter carefully- incomplete or irrelevant cover letters will be excluded) and answer a question about your right to work in the UK. CVs and cover letters will be screened and candidates will be shortlisted based on these.
Empowering survivors of modern slavery to rebuild their lives and thrive


The client requests no contact from agencies or media sales.
Safety and Assurance Officer
Location: Homebased, based in the Southern Area
Contract: Full time, permanent
Salary: £32,000 gross per annum
Closing Date: 21 November 2025
Are you a Safety Specialist looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Safety and Assurance Officer to join our team.
About the role
The Safety & Assurance Officer (SAO) is an employee of the MSSC and a member of the MSSC National Safety Assurance Team (NSAT). This is a home-based role, with a primary focus on the Southern area, predominantly the South-East. The SAO will report to the Head of Safety, Health, and Environment.
The SAO will work closely with other SAOs and will be functionally accountable to:
The Head of Inshore Boating for inshore boat assurance
The Staff Royal Marines Officer for weapons and ammunition safety and security assurance
The role requires regular travel within the area of responsibility and, on occasion within the UK. It will involve evening and some weekend work to fulfil the role’s responsibilities.
Requirements
Qualifications: Good general education and NEBOSH (or equivalent), with completion required during probation if not already held.
Safety & Environmental Management: Experience implementing safety and environmental management systems, conducting risk assessments, and working within formal assurance frameworks.
Incident Management: Experience managing, investigating, and reporting incidents.
Training & Support: Ability to deliver training, guidance, and support to non-specialist staff or volunteers on safety, health, environmental, and assurance matters.
Workload & Volunteer Management: Proven ability to manage a busy workload and effectively support and manage volunteers.
Responsibilities
Join the Marine Society & Sea Cadets as a Safety and Assurance Officer, ensuring the highest standards of safety, health, environment (SHE), and operational compliance across our units and facilities.
You’ll lead assurance inspections, maintain compliance with legislation and organisational regulations, and support the safe management of weapons, armouries, and inshore boating activities. Working closely with other members of the National Safety and Assurance Team (NSAT) and Area teams, you’ll oversee safety at events, camps, and competitions, conduct audits, and monitor incident reporting.
This role plays a vital part in upholding the safety and welfare of our cadets and volunteers through proactive assurance, training, and continuous improvement.
For further information, please download theIf you are interested in this role, please apply now!
Benefits
25 days annual leave per annum, increasing with length of service
Hybrid working for many roles
Volunteering Leave
Life assurance (4x salary)
Private medical insurance
Generous pension (employer contribution up to 10%)
Cycle to work scheme
Access to the Marine Society Digital Library
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
The Trusts & Philanthropy Manager role is a vital part of this vision and your excellent writing skills and relationship building will help us achieve our ambitions and make a meaningful impact.
Working closely within our passionate and results driven Trusts and
Philanthropy team, you will manage your own portfolio of charitable trusts and support the developing major donor and statutory funding relationships as required. You will be helping us beat macular disease by talking with funders and writing bespoke funding applications for support services, medical research and core costs. Diligently recording all relationship information and communications on our database.
We are looking for someone who:
• Knows their Stuff when it comes to excellent written communication skills to produce content that is inspiring, concise and informative.
• Can Make It Happen by working proactively under their own initiative.
• Shows They Care in the way they speak with our funders and the way they work and support colleagues across our teams.
Does this sound like you? If so, we would love to hear from you and chat about this role in more detail.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to beat macular disease we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
The client requests no contact from agencies or media sales.
Job title: Immediate Support and Debrief Manager
Reports to: Head of Bereavement Services
Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Immediate Support and Debrief Manager will lead the development, coordination, and delivery of our specialist immediate support service for families, professionals and individuals affected by sudden bereavement. You will be responsible for ensuring that our services are trauma-informed, responsive and delivered to a consistently high standard supporting the complex and individual needs of those who have experienced profound loss.
This role will oversee the existing immediate support service delivered across Wales and the expansion phases across England. You will manage a team of fifteen individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.
You will work closely with the Children and Young People Service Manager and the Therapies Assessor and Service Manager to provide a holistic, joined up service to all who access our service.
Main duties:
Service:
- To manage the bereavement service including the operational delivery of immediate support and debriefs, ensuring the service is delivered consistently, responsively and to a high standard
- To oversee the database of 2wish Champions within hospitals and police forces across Wales and the two phases of England
- Lead upon, develop and maintain safeguarding practices and procedures in line with national guidelines and attend the bi-monthly internal Safeguarding Committee meetings.
- To oversee the delivery and develop training delivered to professional partners
- Oversee and manage a database of stakeholder contacts and families ensuring that Data Protection legislation and GDPR guidelines are implemented and adhered to
- To work closely with the Head of Bereavement Services to ensure delivery and growth of services
- Attend bereavement forums and other relevant meetings as required by, or in place of, the Head of Bereavement Services
- To be able to provide outstanding immediate emotional support and advice to families and those we support as required
Management:
- To lead, motivate and line manage the immediate support team responsible for delivering our immediate support and debrief service
- Manage a diverse team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
- To carry our monthly supervisions and bi-annual appraisals with the Immediate Support Coordinators
- To carry out monthly case reviews with the Immediate Support team
- To produce weekly, monthly and quarterly reports to evidence activity and impact
- To develop and oversee a training programme for the team including mandatory and varied subject matter
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: 21st November 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
