Head of strategic partnerships jobs

Job Structure

• Reports to: Director of Learning and Impact  

• Direct reports: Programme Leads, Programmes Coordinator

• Location: Haringey, with travel across London boroughs as required

• Hours: 40 hours per week (including 1 hour lunch break)

Benefits 

• 25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days) 

• Death in Service cover (up to 4x annual salary / fixed amount for part-time roles) 

• Enhanced sick pay 

• Eye care benefits for those using display screens 

• Up to £750 annual CPD budget to support your professional development 

• A dedicated wellness package promoting staff health and wellbeing 

• Team building and transformation days to strengthen collaboration and personal growth 

• Professional mentoring and ongoing supervision 

• A comprehensive induction and training programme to help you thrive from day one 

About Sister System 

Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.   

Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.   

Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.

Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.  

Our Programmes  

All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.  

Job Purpose 

Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.  

This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.  

Key Responsibilities  

Programme Leadership and Delivery  

• Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.  

• Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).  

• Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.  

• Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.  

• Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.  

• Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.  

Programme Quality and Impact  

• Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.  

• Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.  

• Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.  

• Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.  

• Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.  

Operational and Team Leadership  

• Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.  

• Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment. 

• Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.  

• Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.  

• Support implementation of Sister System's performance management systems and processes.  

• Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.  

• Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.  

External Partner Management  

• Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.  

• Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.  

• Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.  

• Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.  

Strategic Development and Business Growth 

• Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.  

• Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.  

• Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.  

• Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.  

• Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.  

Safeguarding  

• Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.  

• The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).  

Person Specification  

Essential – Knowledge & Experience 

• Significant experience in programme management, delivery, and coordination within the charity/social impact sector  

• Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines  

• Experience of line management and team leadership, including supervision and performance management  

• Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies  

• Experience in safeguarding and child protection, including handling disclosures and managing risk  

• Knowledge of the challenges faced by care-experienced young women and the care system  

• Knowledge of effective monitoring and evaluation approaches and impact measurement  

• Awareness of equality, diversity, and inclusion principles in service delivery  

Desirable 

• Experience working with vulnerable young people, particularly care-experienced individuals or young women  

• Experience in mentoring programmes or youth development initiatives  

• Experience working with trauma-informed and culturally responsive approaches  

• Experience of co-production or 'by and for' programme design with service users  

• Experience in qualifications-based programmes (e.g., accredited learning)  

Skills & Abilities 

• Excellent programme planning, coordination, and organisational skills with strong attention to detail  

• Strong analytical skills with ability to interpret data and use it to inform decision-making  

• Excellent written and verbal communication skills  

• Ability to manage competing priorities and work effectively under pressure  

• Strong relationship-building skills with ability to work collaboratively across teams and with external partners  

• Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures  

• Problem-solving skills with ability to adapt plans and respond to challenges  

• Ability to lead, motivate, and support a team, fostering a positive and reflective culture  

• Strong administrative and IT skills, including proficiency with databases and monitoring systems  

Personal Qualities 

• Passionate commitment to Sister System's mission of supporting care-experienced young women  

• Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice  

• Empathetic and non-judgemental approach to working with vulnerable young people  

• Resilient and able to manage emotional demands of the role while maintaining professional boundaries  

• Flexible and adaptable approach to changing circumstances and organisational needs  

• Commitment to continuous learning, reflection, and professional development  

• High level of integrity, professionalism, and accountability  

• Able to maintain confidentiality and handle sensitive information appropriately  

• You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based 

Other Requirements  

• Enhanced DBS check will be required for this role  

• Right to work in the UK  

• Willingness to work occasional evenings and weekends as required by programme delivery  

Safeguarding and Safer Recruitment  

Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.  

Equal Opportunity Statement 

Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know. 

Recruitment Process

The post will be advertised from 16th December 2025; applications will close on 12th January 2026. 

• First round of interviews will be 22nd January 2026,  

• Second round interview will commence from the week of 26th January 2025 

Applicants must be located within 2 hours travelling distance of Cambridge City.

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery. 

You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us. 

The key responsibilities of this role are:

Programme Operations & Service Infrastructure 

• Overall accountability for the service provided to the bereaved military community. 

• Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community. 

• Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult). 

• Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035. 

• Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes. 

• Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc. 

• Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery. 

• Ensure that lived experience remains at the heart of our services. 

• Accountability for Safeguarding within the organisation. 

Team Leadership  

• Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals. 

• Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy. 

• Work with our Head of People to oversee service recruitment and onboarding.

Quality, Measurement & Improvement 

• Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities. 

• Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful. 

External Partnerships & Collaborations 

• Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders. 

• Explore and propose strategic collaborations where they strengthen the support we offer to families. 

• Ensure the new START (single point of contact) Programme becomes an active network-builder in the space. 

• Represent Scotty’s externally at events, conferences, meetings etc within the sector.

Cross-Functional Collaboration 

• Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content. 

• Work with the Ops team to align delivery processes with systems, IT, and compliance. 

• Support bid development and reporting for funders by sharing service insight and outcomes. 

The 30-day goals for this role are:

• Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Spending time with the Families Team and understanding everyone’s role within the charity.
• Understands the ‘as-is’ current situation for the charity’s service delivery. 
• Start to document gaps, delivery inconsistencies, opportunities, risks etc. 
• Understand the landscape we operate in, particularly the military and bereavement charitable environment. 
• Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc. 

The 60-day goals for this role are:

• Has met with counterparts at key partner organisations. 

• Has highlighted key organisations not currently partnered with to meet. 

• Created a stakeholder holder engagement map for our service delivery.

• Visually mapped existing beneficiary journeys across our four Programmes. 

• Began work (with Ops) on requirements for initial-phase CRM for adult services. 

• Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact. 

• Held one in-person session with Families team. 

The 90-day goals for this role are:

• Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’. 

• Planned the launch of our new START navigating entitlements casework Programme

• Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief. 

• Taken full accountability for the success of our Family Programmes and associated impact. 

• Attended 2-3 sector group meetings representing Scotty’s solo. 

• Developed a stakeholder holder engagement plan with Head of PR & Comms.

About You

Must-Have 

Senior experience in service delivery, operations, or programme leadership 

Strong skills in team leadership and service system design 

Ability to turn strategy into operational structure and rhythm 

Confident working cross-functionally and building external partnerships 

Nice-to-Have

Experience working with or supporting Armed Forces families 

Familiarity with CRM system scoping and procurement 

Experience launching new services or scaling delivery teams 

Background in bereavement or mental health support 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

YMCA Heart of England is a Christian charity providing a range of life-changing services for the local community. With a turnover of over £7.5m, we house over 300 young people and support them to get their lives back on track. We also care for pre-school children in our nursery and run various social enterprises and community programmes. With over 100 Staff and volunteers working for us and thousands of people using our many premises every year, we are an organisation committed to delivering the best possible service to our customers in line with our Christian ethos and values.

Job role

We’re looking for a Head of Early Years to lead and grow a key area of our organisation. This is a strategic leadership role with hands-on responsibility for driving high-quality provision and expanding our Early Years offer across Birmingham and Coventry. You’ll oversee our existing nursery while leading the development of up to four new settings in line with our five-year growth plan. Reporting to the Director of Business, Community and Youth Services, you’ll work closely with senior leaders to align Early Years with our wider organisational goals.

Key responsibilities include:

· Lead curriculum development and quality improvement across all nursery settings, starting with Billy Bears, in line with EYFS and Ofsted standards.

· Provide strategic leadership as part of the Senior Management Team, shaping early years direction, staff performance, and growth plans across Birmingham and Coventry.

· Line manage Nursery Managers and support a strong, values-driven team culture focused on reflective practice and child-led provision.

· Oversee safeguarding, compliance, and preparation for Ofsted inspections, maintaining inclusive, high-quality early years environments.

· Build partnerships with families, external agencies, and local authorities to support children’s development and community engagement.

What we Offer:

• Training and Development Opportunities 
• Travel expenses paid at 45p per mile
• 29 days annual leave including Bank Holidays plus an additional day after each year of completed service up to 5 days. 
• Free on-site car parking 
• Workplace Pension scheme 
• 20 days sick pay 
• Life Assurance of 4 times your annual salary 
• Day off for your Birthday 

What you’ll be doing 

• Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims. 

• Leading the Marketing team’s programme of brand building in our hospitals, local areas, across London, and beyond, ensuring our targeting strategy and measurement is rooted in insight, effective and good value for money; and together with our Creative team provide creative leadership and direction.   

• Driving our programme of marketing intelligence and measuring marketing effectiveness. 

• Working with teams across the organisation on the implementation of our messaging framework and updates to our visual identity. 

Who we’re looking for 

• A marketing expert who has developed, led and measured marketing strategies.  

• An outstanding creative with a deep understanding of brand management, messaging and copy development. 

• A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals. 

What we offer  

• Hybrid working between home and Chelsea with occasional travel to Sutton. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes 

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

Please apply with a CV and cover letter of no more than 2 pages, setting out how you meet the criteria in the person specification. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.

Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.

JOB DESCRIPTION 

We are seeking a Head of Partnerships & Events to join our highly successful Philanthropy team. In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance our Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners and our key relationships with Tottenham Hotspur Football Club, The Dorchester Hotel and international insurer Fidelis. Special Events include our Winter Ball which raises over £500k annual and our Golf Day at around £100k. The post-holder has a key role in the management of our Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers (Heads) and Director to take strategic decisions for wider benefit of the department. Having invested in the team’s capacity, we aim to grow income from c. £1.5m to £2m over the next few years. This in the broader context of a total voluntary income target for the charity of £5m-£6m.

The Head of Partnerships & Events leads a team of two currently, although this may increase. We have a Corporate Manager and Events Manger with support from the Philanthropy Officer.  You will play a key role in building and maintaining relationships with existing and prospective partners of Noah’s Ark. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.

Please refer to the job description for more information on this role.

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disability confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

What you’ll be doing 

• Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.

• Setting the strategic direction for our content and channel activity ensuring it aligns with organisational priorities and audience needs. 

• Driving digital channel performance and optimisation, including paid advertising, to maximise reach, engagement and conversion. 

• Leading innovation across digital channels by identifying and adopting emerging technologies, techniques and industry standard best practice. 

Who we’re looking for  

• A technical and analytical expert with knowledge of successfully developing and measuring digital marketing and channel strategies, that drive reach, engagement and conversion. 

• An outstanding creative with a deep understanding of UX and accessibility principles.

• A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.

What we offer  

• Hybrid working between home and Chelsea with occasional travel to Sutton. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

Applicants must be located within 2 hours travelling distance of Cambridge City. 

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To lead the creation and delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. 

This is a hands-on, pioneering role. You’ll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support. 

The key responsibilities of this role are:

Service Design & Delivery 

• Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme

• Develop and refine service model, workflows, triage criteria, and beneficiary journeys 

• Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow-up 

• Ensure the service is trauma-informed, inclusive, and responsive to beneficiary feedback 

• Manage your own caseload alongside Programme Head responsibilities. 

Team Leadership & Development 

• Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand) 

• Provide coaching, oversight, and reflective practice opportunities for squad members 

• Create a strong squad culture that reflects The Scotty’s Way and encourages personal growth 

• Lead START Programme Daily Huddles 

Collaboration & Partnership 

• Build strong referral pathways with external organisations (military & non-military charities, NHS, social care) 

• Become the charity’s expert on navigating entitlements for the bereaved community. 

• Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals 

• Support the Head of Service in forming partnerships that enhance START’s offer 

Monitoring & Evaluation 

• Track and report on beneficiary engagement, support outcomes, and follow-up actions 

• Use insights, working with the Head of Research & Impact, to adapt and improve the service over time 

• Ensure CRM records are complete, accurate, and used to inform delivery decisions 

Contribution to Charity-Wide Goals 

• Feed into cross-functional projects including Outreach, Fundraising, and Strategy 

• Act as a representative of Scotty’s at sector events or external meetings where appropriate 

• Support content development by sharing anonymised stories, insights, and themes 

The 30-day goals for this role are:

• Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Worked closely with the Head of SUPPORT to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases. 
• Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme. 

The 60-day goals for this role are:

• Scoped and met with key stakeholders. 

• Worked with Head of Service to map the new casework (START) programme and beneficiary journeys.

• Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme. 

• With the Head of Service, supported the design of a light CRM for initial use in START casework.

• Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.

• Drafted a training plan for new START caseworkers. 

The 90-day goals for this role are:

• Launched the new START Programme.

• Built strong partner networks for any needed referrals or information gathering to support casework.

• Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc). 

About You:

Must-Have

Experience in service delivery, casework, or personalised support services 

Ability to lead a new programme from concept to delivery 

Strong team leadership and relationship-building skills 

Excellent organisational and communication skills 

Nice-to-Have 

Familiarity with military family life or bereavement support 

Background in adult mental health, social care or wellbeing services 

Experience in service co-design with users or lived experience groups 

Safeguarding knowledge or training 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.

Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.

The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.

This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.

This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.

Key Responsibilities

Strategy & Service Direction

• Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.

• Shape the future service model, including workforce planning, channel strategy, automation and technology.

• Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.

• Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.

Service Performance

• Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.

• Own and deliver KPIs, SLAs, performance dashboards and quality standards.

• Ensure effective processes, incident response, risk management and signposting and referral pathways.

• Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.

People, Culture and Capability

• Lead the team members across functions such as supervisors, case support, QA and training

• Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.

• Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.

• Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.

Quality, Compliance and Risk

• Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.

• Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.

• Oversee high-risk escalations, operational risk identification and mitigation.

• Ensure compliance with internal policies, such as data protection and cybersecurity.

Service Development

• Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.

• Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.

• Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.

• Drive innovation in digital service delivery and multi-channel support.

Partnerships, Impact and Growth

• Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.

• Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.

• Contribute to the expansion of the Helpline model into new geographies.

• Act as a senior ambassador for the service and organisation.

Internal Leadership and Collaboration

• Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.

• Contribute to organisational strategy, planning cycles, and Executive Team decision making.

• Lead or support cross-organisational projects where operational expertise is required.

Requirements

Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data. 

Essential

• Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.

• Proven ability to scale a service, introduce new operational models and lead organisational change. 

• Experience managing multi-layered teams (including volunteers), ideally across remote environments.

• Strong understanding of QA, safeguarding principles, operational risk, and compliance.

• Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.

• Exceptional people leadership, communication and stakeholder-management skills

• Experience improving processes, implementing new systems or delivering service innovation.

• High emotional intelligence with a calm, pragmatic approach to problem-solving.

• Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.

Desirable

• Understanding of cybercrime, cybersecurity, online harms or digital victimisation.

• Experience working in a charity or volunteer-powered environment.

• Experience delivering training, public speaking or representing an organisation externally.

• Experience with helpdesk systems, CRM, or telephony/triage systems

• Knowledge of trauma-informed practice.

What we offer

• Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.

• Pension scheme - 8% employer contribution to your workplace pension scheme

• Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.

• Remote working cost budget - an annual allowance to cover eligible remote working costs

• Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture. 

• Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.

• Professional development - access to ad-hoc training based on your role and professional growth interests

• Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.

• Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.

• Time off for learning - request time off to pursue training or development opportunities

Cambridge Science Centre (CSC) sits at the heart of a vibrant network of philanthropists, educators, community groups, visionary businesses and local government bodies across East Anglia. With over a decade of trusted STEM engagement behind us, a dedicated expert team and a loyal network of long-term supporters, CSC is uniquely positioned to drive lasting
change in communities across the region.

This role builds on that strong foundation. You will deepen existing relationships, identify and shape new opportunities, and help secure CSC’s long-term financial sustainability through innovative, high-impact partnerships.

As the primary contact for partnership development, you will play a central role in shaping and funding our multi-year programmes, while also leading on high-value, short-term opportunities connected to our Cambridge Science Park site and outreach hubs such as Inspire Wisbech. Your work will balance immediate income generation with the cultivation of long-term strategic
relationships that advance CSC’s mission and regional impact.

 
Job Description

Job Title:Catchment Partnership Programme Manager

Salary: £42,546 - £48,846 (Manager Band B, Manager Band C,)

Contract length: Permanent, Full time.   

Location:Hybrid, flexible, based at Thames21 office in Guildhall and/ or Bromley by Bow

Responsible to: Head of Improving Rivers

Responsible for: Catchment Partnership Officers and Roding Rises Project Manager

About Thames21

Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. 

Diversity at Thames21

Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.

Purpose of the job

Thames21 is seeking an energetic, experienced and committed person to lead our team of Catchment Partnership hosts. This role will involve overseeing the development of our portfolio of 10 hosted and co-hosted Catchment Partnerships across a diverse landscape of urban and rural river catchments spanning London and the wider Thames Basin.

Each partnership is unique, and we pride ourselves in developing each according to the local partners’ vision and as is appropriate for the character of the area and river. Our primary aim is to deliver the Catchment Based Approach and tangible on-the-ground improvements that achieve clean, healthy rivers which deliver social benefits for our communities.

The successful candidate will have operational experience at catchment level as well as management experience. The candidate will take a strategic overview of all catchment partnerships and guide our team of Catchment Partnership hosts and officers, enabling the enhanced delivery of the four priority themes: –

Stakeholder and community engagement as part of active, delivery focused partnerships.
Project identification and development to support delivery of catchment plans, sub-catchment plans and Thames21’s 5-year plan.
Successful fundraising for delivery of river catchment improvement projects.
Knowledge sharing, to bring people together in a way of working that is inclusive, collaborative, cross boundary and catchment wide.

Finally, the role will take a lead in ensuring the Thames21 Catchment Officer/host role is resiliently funded by working closely with partner organisations to increase investment in catchment partnerships to deliver healthy rivers and catchments.

Key responsibilities

· Work with Thames21’s Catchment Partnership Officers/hosts to develop their Catchment Partnership networks and ensure each is delivering against clear catchment and sub catchment action plans.

· Lead on the administration and reporting of Catchment Partnerships programme and line management of the Catchment Partnership team.

· Oversee the management of the Catchment Partnership Team budget, working proactively to identify and fill any funding shortfalls.

· In partnership with the Head of Improving Rivers and Catchment Partnerships Officers, develop each catchment partnerships value to partner organisations with a view to them investing in the catchment partnership host role.

· Support Thames21’s strategic work with external stakeholders through working alongside the Chief Executive Officer to administer the River Partnerships in London (RiPL) group.

· Work closely with Environment Agency catchment coordinators to develop multi-year strategic approaches to delivering national Water Environment Improvement objectives and National Success Measures for Catchment Partnerships.

· Help Catchment Partnership Officers identify, develop and raise funding for river catchment improvement projects, taking a leading role in strategic technical funding bids and working closely with the Heads of Improving Rivers and Fundraising team.

· Contribute to the strategic direction of Thames21 Improving Rivers Team and long-term. sustainability of the organisation.

· Arrange, host and coordinate Catchment Partnership Meetings including production of agendas, minutes and actions.

· Oversee the delivery of strategic projects.

This job description cannot cover every issue or task that may arise within the post at various times and the post-holder will be expected to carry out other reasonable duties from time to time which are broadly consistent with other Thames21 activities and those in this document.

This role has been reopened and the closing date role has now been extended to 5pm Friday 2nd January 2026

Interviews are expected to take place on the weeks of 12th and 19th January 2026, but this is subject to change. 

The Head of Partnerships and Systemic Change will lead MCF’s efforts to build strategic partnerships, drive systemic change, and influence policy to enable Muslim led charities to thrive in a more equitable, inclusive, and impactful civil society. 

Job role: Head of Partnerships and Systemic Change

Employer: Muslim Charities Forum

Salary:  £42,000 – 45,000 per annum

Hours: Full-time, 35 hours per week (4 days office-based, 1 day hybrid/remote)

Position: Fixed Term Contract, 3 years.

Location: London SE1. Nearest stations Waterloo, Lambeth North

Closing date for applications:16th December 2025, 5.00pm or until a suitable candidate is identified.

About Muslim Charities Forum (MCF)

Muslim Charities Forum (MCF) is the UK’s leading network for Muslim-led charities, strengthening the capacity, voice and impact of nearly 300 organisations. Guided by our pillars of Support, Connect and Represent, we champion excellence, transparency and social justice through resources, capacity-building, research and advocacy. 

We work to tackle structural and funding barriers, influence government, policymakers and the wider sector, and build a more sustainable, equitable Muslim-led charitable landscape. Through strategic partnerships and collaborations, we drive systemic change and amplify the contributions of Muslim-led organisations across society. 

Role Purpose

The Head of Partnerships and Systemic Change will lead MCF’s efforts to build strategic partnerships, drive systemic change, and influence policy to enable Muslim-led charities to thrive in a more equitable, inclusive, and impactful civil society.

The postholder will work closely with key stakeholders, including policymakers, government departments, funders, infrastructure bodies, and sector leaders, to address structural inequalities, unlock resources, and elevate the recognition of Muslim-led charities in British society. This role will involve both coalition-building and strategic campaigning to create lasting change within the sector.

Working in collaboration with MCF’s policy, communications, advocacy, and research teams, the Head of Partnerships and Systemic Change will ensure a coordinated approach that drives long-term, sector-wide capacity improvement and sustainable impact.

Key Responsibilities

Strategic Leadership & Systemic Change

• Develop and implement a comprehensive strategy focused on driving systemic change that enhances the impact and sustainability of Muslim-led charities.
• Identify and dismantle structural, institutional, and policy barriers that hinder the growth and success of Muslim-led organisations.
• Lead efforts to address disparities in funding, representation, and support for Muslim-led charities, advocating for more equitable resource allocation.
• Champion inclusive policies that promote equity in representation and resource distribution for Muslim-led organisations across the charity sector.

External Engagement & Partnerships

• Build and maintain impactful relationships with key stakeholders, including policymakers, funders, government officials, and sector leaders.
• Work with funders and mainstream sector partners to unlock resources and support for Muslim-led organisations, ensuring equitable access to funding and opportunities.
• Develop strategic alliances and coalitions with infrastructure and umbrella organisations across the charity sector to foster collaboration, knowledge-sharing, and systemic change.
• Collaborate with civil society partners to advance inclusive policy frameworks and advocate for equitable funding practices.
• Position MCF as a key voice in coalition-building efforts and as a strategic campaigner on issues affecting the Muslim charitable sector.

Policy, Advocacy & Communications

• Collaborate closely with MCF’s policy, communications, and advocacy teams to design and implement integrated strategies for policy influence.
• Contribute to the development of evidence-based policy briefings, consultation responses, and advocacy campaigns aimed at driving systemic reform and addressing sectoral inequalities.
• Lead strategic campaigns that amplify MCF’s core messages and policy priorities to diverse audiences, including decision-makers and key influencers.
• Represent MCF at parliamentary, sectoral, and public events to advocate for policy change and elevate the profile of Muslim-led charities.

Research & Insight

• Work with MCF’s research team to generate insights and data that inform systemic change and strengthen advocacy efforts.
• Translate research findings into actionable recommendations for funders, policymakers, and other influential stakeholders.
• Use research to identify emerging trends and challenges within the Muslim charitable sector, developing proactive solutions to address these issues.

Collaboration & Representation

• Represent MCF externally with professionalism, integrity, and a commitment to the organisation’s values of inclusion, collaboration, and faith sensitivity.
• Act as a thought leader and advocate for Muslim-led charities in both public and private sector forums, driving change through advocacy and coalition-building.

Management

· Lead designated members of the team, overseeing work and line management where appropriate.

Person Specification

Essential:

• Significant experience (minimum 5 years) in driving systemic change within the charity, public, or civil society sectors.
• In-depth understanding of the UK charity landscape, particularly the challenges faced by minority or faith-based organisations.
• Proven track record of building and nurturing strategic partnerships with policymakers, funders, and senior stakeholders.
• Expertise in policy development, advocacy, and influencing key stakeholders to achieve long-term change.
• Excellent communication, negotiation, and relationship-building skills.
• Strong strategic thinking capabilities with the ability to connect research, policy, and advocacy to drive meaningful outcomes.
• A commitment to MCF’s mission, values, and principles of equity, inclusion, and collaboration.

Desirable:

• Experience in coalition-building or cross-sector partnership development.
• Understanding of frameworks for systemic change (e.g., systems thinking, collective impact).
• Familiarity with the British Muslim charitable ecosystem and its role in social change.

What We Offer:

• The opportunity to lead impactful change within one of the UK’s most dynamic faith-based networks.
• A collaborative, inclusive, and supportive working environment.
• Opportunities for professional growth, leadership, and innovation.

Application Information:

To apply, please send a CV (no more than 2 pages) and a covering letter (max 1,000 words) explaining how you meet the essential criteria and your motivation and suitability for the post. Please include two referees (one of whom should be a recent manager).
 
We are an equal opportunities employer. We welcome applications from people of all backgrounds and are particularly keen to hear from candidates with lived experience of marginalisation and an understanding of Islamic ethos. Reasonable adjustments are available on request throughout the recruitment process.

We reserve the right to withdraw this role once a suitable candidate is identified.

If you have not heard from us concerning your application within 6 weeks, please assume your application has been unsuccessful.

Interviews: Initial online short interview (stage 1), face-to-face in-office interview (stage 2).

No agencies.

UK residents only.  Sponsorship is not possible for this post. References will be taken up prior to appointment including relevant ID checks.

Key Details

We are seeking a proactive, confident, and relationship-driven Partnerships & Growth Officer to contribute to Bridging the Bar’s external income and growth activities. This is a highly client-facing role that involves engaging with chambers, organisations, major sponsors, donors, grant funders, and other external stakeholders to secure financial support for BTB’s mission and programmes. You will take ownership of outreach, lead meetings and negotiations, and build strong, long-term relationships that underpin the charity’s sustainability and impact. 

Job Title: Partnerships & Growth Officer
Location: Remote (c. twice a month travel to London and other UK cities, with expenses reimbursed).
Working Hours: Mon- Fri  9:00–18:00 with a one hour lunch break.
Weekend Work: 1–2 Saturdays per month (September to June), with time off in lieu.
Salary:£25,396.80 per annum, with eligibility for a discretionary bonus linked to organisational performance. The expected range for this bonus is £1,000–£5,000, depending on results.

About Bridging the Bar

Bridging the Bar (BTB) is an award-winning charity working to increase diversity at the Bar of England and Wales. We support aspiring barristers from underrepresented backgrounds through a range of high-impact programmes, events, and partnerships with leading chambers, law firms, and institutions.

The Role

We are seeking a proactive, confident, and relationship-driven Partnerships & Growth Officer to contribute to Bridging the Bar’s external income and growth activities. This is a highly client-facing role that involves engaging with chambers, organisations, major sponsors, donors, grant funders, and other external stakeholders to secure financial support for BTB’s mission and programmes. You will take ownership of outreach, lead meetings and negotiations, and build strong, long-term relationships that underpin the charity’s sustainability and impact.

As Partnerships & Growth Officer, you will manage the delivery and renewal of our annual Partnership Cycle, cultivate major sponsorships, prepare award and grant applications, support the development of new income streams such as our accreditation scheme, high-value individual giving, and crowdfunding, and innovate novel initiatives. You will work closely with the Head of Operations and Programmes, as well as the wider Programmes team, to ensure high-quality delivery across all external commitments, seamless coordination, and effective communication of BTB’s outcomes and impact.

This role is ideal for someone who is motivated by securing resources, enjoys leading external meetings, thrives in a varied and fast-moving environment, has a flexible and innovative approach, and is excited by the opportunity to contribute to BTB’s strategic growth and long-term success.

Key Responsibilities

Partnerships Cycle

Each year, Bridging the Bar works with a cohort of chambers and organisations who financially support our work through the Partnership Cycle. This cycle runs from April to April, with partners donating a set amount in return for formal recognition and a package of benefits delivered throughout the year. As the cycle progresses, you will be responsible for outreach and renewals, onboarding, benefit delivery, and ongoing relationship management.

As Partnerships & Growth Officer, you will be responsible for:

• Researching and identifying potential partner organisations, and conducting proactive outreach to engage them in the Partnership Cycle

• Renewing existing or recurring partnerships, ensuring positive and long-term relationships

• Leading meetings and negotiations with potential or existing partners to secure onboarding to the current Partnerships Cycle 

• Ensuring the smooth delivery of partnership benefits, including coordinating agreed activities and supporting partners to maximise the value of their engagement 

• Coordinating with programme teams where cross-team collaboration is required to ensure expectations are met in relation to partner benefits 

• Maintaining accurate partnership tracking, including invoicing, communications, benefit allocation, and delivery deadlines

• Monitoring partner accounts and taking a proactive approach to managing partner relationships and resolving issues 

• Developing and refining partnership materials, such as proposals, benefit decks, and outreach resources

• Bringing an innovative, solutions-focused approach to the design and delivery of partnership benefits and improvements to the overall cycle

• Gathering partnership feedback, ensuring partners understand the value and outcomes of their contribution

• Supporting impact reporting, including gathering relevant data, preparing summaries, and assisting the Head of Operations and Programmes in the production of reports for the Board

Major Sponsorships 

Bridging the Bar also secures major sponsorships to fund specific programmes, such as the Academy. These agreements are individually negotiated and supported through tailored engagement plans. You will be responsible for identifying potential major sponsors, supporting negotiations, coordinating the delivery of agreed benefits, and managing these relationships to ensure strong long-term sponsorships.

As Partnerships & Growth Officer, you will be responsible for:

• Researching and identifying potential major sponsors, and conducting proactive outreach to engage organisations aligned with our programmes and new initiatives

• Cultivating and renewing major sponsorships, ensuring positive, long-term relationships with key funders

• Developing proposals, presentations, and engagement resources tailored to major funders to support pitches 

• Collaborating with programme teams to ensure cross-team deliverables related to major sponsorships are met effectively and on schedule

• Maintaining accurate tracking of major sponsorships, including records of communications, deliverables, invoicing, and benefit fulfilment

• Proactively monitoring sponsor accounts, addressing emerging needs, and supporting strong relationship stewardship

• Gathering sponsor feedback and helping sponsors understand the outcomes and impact of their contribution

• Supporting impact reporting, including gathering relevant data, preparing summaries, and assisting the Head of Operations and Programmes in producing reports for the Board

Grants and Awards Applications 

Bridging the Bar also pursues opportunities through both achievement awards and monetary grants. Achievement awards help raise our profile and showcase the impact of our work, while grant funding supports the delivery and growth of our programmes. You will contribute to identifying suitable opportunities, preparing strong applications, and supporting the stewardship and reporting required by award bodies and grant funders.

As Partnerships & Growth Officer, you will be responsible for:

• Researching and identifying suitable opportunities that align with Bridging the Bar’s mission, programmes, impact, and funding requirements

• Drafting and preparing high-quality applications, including gathering evidence, impact data, and supporting materials

• Monitoring deadlines and submission requirements to ensure timely, accurate applications

• Assisting with stewardship of award bodies and grant funders, including timely communication and relationship management

• Supporting grant reporting requirements, such as gathering programme data, preparing summaries, and assisting the Head of Operations and Programmes with narrative and financial reporting

New Initiatives 

In addition to established activities, Bridging the Bar pursues new and emerging initiatives to support long-term financial sustainability, programme expansion, and reputational growth. This includes in our current development phase; a Chambers focused accreditation scheme, high-value individual giving, and crowdfunding campaigns. Future expansion has the scope to include other opportunities whether identified by the organisation or by you. You will help develop, test, and implement these initiatives as they evolve.

As Partnerships & Growth Officer, you will be responsible for:

• Overseeing the pilot of the accreditation scheme including; conducting meetings with pilot chambers, co-ordinating with consultants, ensuring deliverable are met, assisting with evaluation and refinement, supporting materials production

• Overseeing the initial stages of our high value individual giving work stream including; identifying potential givers, conducting relevant meetings, co-ordinating with suppliers, dispatching thank you gifts, and supporting materials production and distribution 

• Developing crowd funding and fundraising initiatives including; innovating themes for targeted campaigns, overseeing campaign delivery, co-ordinating with volunteer fundraisers, administering recurring donations, and supporting materials production and distribution 

• Applying a creative, solutions-focused mindset to identifying and shaping future opportunities

Other Duties 

Beyond core responsibilities, you will also support wider organisational activities as needed. This may involve assisting with the BarNav newsletter, representing Bridging the Bar at events, and completing additional tasks that contribute to the charity’s overall effectiveness.

• Overseeing production of the BarNav newsletter including; brainstorming issues themes, co-ordinating contributions from partners, sponsors, staff, and/or candidates, compiling contributions and drafting final issue in Canva, and collaborating with the programmes team to ensure distribution of each issue.

• Providing support to the Head of Operations and programmes where needed including; taking meeting minutes, supporting production of financial reports, and assisting with presenting to the Board 

• Collaborating with operations and programmes departments to support cross-functional delivery

• Representing BTB at BTB hosted events, relevant sector events, award ceremonies, or grant briefings where required

• Maintaining a flexible approach and supporting emerging needs across the charity as they arise

About You

Essential

• Adaptable and flexible, comfortable working in a changing environment

• Confident communicator, able to liaise with senior stakeholders and clients, lead meetings, negotiate, and network effectively

• Proactive and self-motivated, with the ability to take initiative

• Innovative, with a willingness to propose new ideas and approaches

• Aligned with the organisation’s values and mission-driven in approach

• Commercially aware, with an understanding of opportunities, markets, and value creation

• Excellent communication skills, both written and verbal

• Strong organisational skills, with the ability to manage multiple priorities

Desirable

• Experience with business development, corporate relations, grants, or sales or similar

• Demonstrated ability to build partnerships, generate opportunities, or support income-generating activities

• Understanding of the charity or legal landscape

• Creative approach to outreach and audience engagement, including digital communications and social media 

• Competence with common work tools (e.g., Google Workspace, Canva) and a willingness to learn new systems

What We Offer

• The opportunity to support an award-winning charity driving systemic change within the legal profession

• Opportunities to contribute to organisational strategy and shape new initiatives

• Remote-first working environment, enabling flexibility and autonomy

• Flexible scheduling, allowing you to balance work and personal commitments

• Additional annual leave, with one extra day of paid holiday for each year of service (up to three years)

• Reimbursed travel and accommodation expenses for all work-related travel

• Annual funded team celebration days to recognise achievements and strengthen team connection

• Role-specific training and professional development, tailored to your growth

• Regular supervision and mentorship to support your ongoing professional development

• Access to our Employee Development Fund to fund training courses or other progression costs 

• Access to our Employee Equipment Fund to fund to help you enhance your home-working setup

• Supportive, inclusive, and values-driven organisational culture

How to Apply

Please submit a one-page cover letter and CV via the form with the subject line (NAME) – Partnerships & Growth Officer Application - Stage One. Your cover letter should reflect your experience, vision for how you would contribute to the organisation, and commitment to BTB’s mission. This should be submitted to us directly via the email address on our website: applications that are not emailed directly will not be considered.

If you are successful at stage one, you will also be asked to complete pre-interview tasks as stage two between 12th Jan - 16th Jan.

Our third and final stage is an interview stage. Applicants successful at stage two will be invited to interview in W/C 19th Jan. 

We aim to make an offer in W/C 26th Jan. 

All applicants, successful or not, will receive application feedback from the panel.

Application Deadline: 09:00 12th January 2026 

Intended Start Date: 09:00 2nd March 2026 

Please note that you must both be located within and have the right to work in the UK for this role.

Making The Leap seeks to appoint a dynamic Educational Partnerships Manager to play a pivotal role in securing, growing, and nurturing partnerships with schools across the UK. Reporting to the Head of Educational Partnerships, the successful candidate will drive engagement with schools, teachers, and senior leaders to expand the reach and impact of Making The Leap’s programmes. This role focuses on building strong, strategic relationships with education providers while maintaining links with community organisations, colleges, universities, and corporate partners to promote MTL’s services and mission.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.

We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead our marketing work that grows our social businesses and deepens our impact on women’s health and wellbeing.  
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.

Job title Head of Marketing

Salary £60,000 FTE 

Reports to: CEO 

Time commitment 3 days a week (21 hours) 

Start date: End of Jan 2026  

Contract type - 12 months

Applicants must have the right to work in the UK.

We would consider a freelance contract

Location  - London Bridge  

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About the organisation  

Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.

Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice

Strategic objective goals:

Together as women:

• We create kind, nurturing spaces where we connect and improve our health and wellbeing
• We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
• We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience

The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.

Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.

We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.

About the role 

The Head of Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead on the continued design and the implementation our marketing strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.

Working closely with the leadership team, the postholder will enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement.

This role is both strategic and hands-on—ideal for a results-driven marketing professional. By driving growth in our social businesses and expanding our audience reach, the Head of Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact

Our social businesses:  

The Gym – Movement, Confidence, and Connection

Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.

The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission

The Café – Nourishing Food, Nurturing Community

Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.

While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge

Room Hire – Spaces that Enable Collaboration and Impact

Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.

We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.

Key responsibilities:

Marketing and Communications

• Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes.

• Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact.

• Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly

• Oversee digital marketing, social media, and community engagement strategies.

Outreach and Programme Support

• Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact.

• Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals.

• Contribute to measurement and communication of our social impact

Line Management

• Line manage the Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management.

Values-Driven Leadership

• Embed the organisation’s mission and values into all business and marketing activities.

• Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.

Person Specification

Qualifications

• Relevant degree or professional qualification in business, marketing, social enterprise, or a related field.

Experience

• Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business

• Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance.

• Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning

• Demonstrable ability to build, develop and lead a multi-disciplinary team and foster a culture of innovation and continuous improvement.

Skills and Competencies

• Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.

• Excellent leadership, team management, and people development skills.

• Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.

• Ability to balance financial objectives with social mission, embedding values in all activities.

• Proficiency in digital marketing, CRM systems, and business reporting tools.

Personal Attributes

• Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.

• Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.

• Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.

• Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment