Head Of Strategy Jobs in St Albans

Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.

As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.

Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 20th May 2024

Interview date: 23rd May 2024

Camphill Village Trust is seeking a new Individual Giving Executive and Prospectus is excited to be heading up the search. A leading UK charity, Camphill Village Trust support adults with learning disabilities, autism, mental-ill health and complex needs to lead a life of opportunity. They are proud to support over 600 adults across nine communities and services throughout England via supported living and day placement opportunities.

As Individual Giving Executive for Camphill Village Trust, you will project manage a range of Individual Giving (IG) campaigns, mainly through engagement of existing donors, across a range of channels, including direct mail, email and social media. You will seek to maximise income and provide high levels of supporter engagement.

The ideal candidate will possess solid experience in meeting / exceeding fundraising targets in a similar Individual Giving fundraising role. You will possess proficient project management skills and have delivered projects on time and within budget. Excellent verbal and written communications are imperative as is the ability to form and develop positive relationships with people at all levels.

It is an exciting time to join the Trust with new leadership, a new strategy and opportunities for career growth whilst making a real difference to those who we support.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Jessica Stoddart at Prospectus.

If you are interested in applying to this Individual Giving Executive position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

This is a newly created post in a growing, ambitious charity supporting Whittington Health NHS Trust.

The post holder will focus on building and stewarding relationships with our nearest and dearest in our north London community, including local businesses, schools, community groups, fundraising volunteers and event organisers and participants.

Community engagement and support is central to our ambitions as a charity. We're committed to making a tangible impact on the lives of our community, whether that be addressing health inequalities among local children, refurbishing wards within Whittington Hospital, or building gardens for the benefit of patients and staff.

The post holder will be expected to be collaborative and team-focused. They will also contribute to the growing reputation of the charity within the organisation. We're looking for someone who is articulate, a skilled relationship builder, demonstrates enthusiasm and passion, and operates in a professional, positive, confident and collaborative manner.

This is a full-time post, but we will explore the option of part-time work with candidates. The role will require flexibility - with the ability to attend and support events delivered by community fundraisers.

Please read the attached job description for more details. Applications are via the NHS recruitment portal - please follow the link to complete the online application form.

Hybrid working. One day a month at War on Want’s head office, more In-person days required on an ad-hoc basis.

War on Want is a dynamic organisation working in the UK and with partners around the world to fight poverty and defend human rights, as part of the movement for global justice.

We believe a better world is possible. A world in which everyone lives a dignified life free from repression, injustice and climate disaster. Poverty is political: the most effective way to end it is by taking collective action to challenge deep rooted structures of inequality and injustice.

War on Want campaigns in the UK to challenge human rights abusing corporations and governments, and hold those responsible for inequality and poverty to account. We publish in-depth research exposing injustice and human rights abuse globally. We work in partnership with grassroots groups, trade unions and workers’ organisations in the Global South. We stand in solidarity with movements fighting for their rights around the world.

The Senior Income & Engagement Officer (Individuals) leads War on Want’s activities acquire, retain, and develop individual supporters using a range of channels both on and offline. The right candidate will be a seasoned campaign manager with experience across a range of channels like direct mail, email, and telemarketing. Their creative flair and understanding of what mobilises individual giving audiences will help them to develop compelling propositions for support. Their strategic mindset and data literacy will ensure they spot performance trends and optimise their campaigns over time.

As individual giving lead, the Senior Income & Engagement Officer will join War on Want at a very exciting time. We have recently launched a new supporter mobilisation strategy to bring transformative growth to our supporter base, both increasing participation with War on Want campaigns, and increasing the number of active War on Want members who support our work with regular monthly donations.

This position would suit an experienced fundraiser who’s looking to take ownership of an individual giving strategy. In doing so, they will oversee a significant proportion of War on Want’s income and engagement Programme and make a valued contribution in the fight against global poverty.  

For further information and to apply, please visit our website via the 'Apply' button.

Application deadline:  23.59 Sunday 2 June 2024

Date for interviews: First interview w/c 10 June (online) Second interview w/c 17 June (in-person)

War on Want is a registered charity no 208724. We actively encourage applicants from ethnic minorities and aim to be an equal opportunities employer.

We are looking for a Major Gift Manager for an incredible animal charity, to be responsible for stewarding existing major donors in London and the Southeast and recruiting new high-net worth supporters.

This is a hybrid role, with 1- 2 days a week in the London office. The charity can consider 4 or 5 days.

The Charity
An inspiring charity passionate about animal welfare and dedicated to helping the people who care for them. They have a staff of c1600 people, securing c£125m last year.

You will be joining a highly respected organisation, known for its supportive and inclusive working culture offering fantastic benefits, including 26 days annual leave per year excluding bank holidays, continuing to rise annually, and a competitive pension scheme offering up to 16% employer contribution, as well as much more!

The Role

Join an ambitious team with an inspirational Head Of Philanthropy, supporting the Major Gifts Team Manager and working alongside a team of other Major gift Managers.

Delivering the major donor elements of the fundraising strategy, ensuring first-class cultivation and stewardship of donors giving gifts of between c£5,000 - £100,000.

Manage a portfolio of existing major donors, attending face-to-face meetings, developing bespoke, personalised written communications and preparing proposals.

Make new approaches to individuals of exceptional high-net worth and discovering new opportunities.

The Candidate
A track record of securing major gifts for a charity.

Experience of making the ask and supporting senior staff, senior volunteers and trustees to ask, too.

Experience of writing successful, inspiring, emotive and accurate proposals.

A willingness to travel to meet donors across the region.

IMPORTANT NOTE

This charity is reviewing applications on a rolling basis so please get in touch ASAP to not miss out.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Finance and Grants Assistant, Global’s Make Some Noise

We are Global’s Make Some Noise

Global’s official charity, Global’s Make Some Noise, funds crucial grassroots projects across the UK with funding and development support, with the aim to make sure that nobody is left facing life’s toughest challenges alone. We raise funds and awareness of the biggest issues affecting society, harnessing the power and reach of over 26.6 million weekly listeners across Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold. To date, we've raised over £35m for over 440 UK charities and supported over 200,000 lives in communities right across the UK.

Join us during this crucial phase of the charity's expansion as we enter a thrilling new chapter. Take a central role in managing and streamlining the finance and grants function as an integral team member. This period marks a pivotal moment with a fresh strategy, increased ownership, and broader impact throughout the organisation. The role is dynamic, with shifting priorities and focuses throughout the year, which are outlined below.

Reporting of the role

This role reports to Head of Finance and Governance with a dotted line to the Grant and Programme Manager (this is a job share).

Overview of job

We are hiring a Finance and Grants Assistant to support financial and grants operations processes. Responsibilities include participating in the operational and administrative activities of the finance function, leading to the accurate recording of financial information for accounting purposes, as well as managing financial records, and supporting our grant-making processes.

3 best things about the job

• Opportunity to work across the Finance and Grants functions of a unique organisation that funds and empowers small charities.

• Unique position, embedded within a cutting edge, fast-paced media and entertainment business which has a voice across the UK.

• You’ll get to make a real and positive difference, working with amazing causes and great people from a wide variety of charities all over the UK.

Measures of success

In the first few months, you would have:

• Successfully complete daily and weekly finance and grants tasks, successfully managing the finance and grants email inboxes and be confident answering questions and resolving queries.

• Built relationships with the Global’s Make Some Noise team and other stakeholders.

• Developed your knowledge of our supported charities and funding portfolio, getting to know plenty of our projects and working with them to produce case studies, stories and fulfilling other storytelling opportunities.

Responsibilities of the role

Finance – approx. 40%

Day-to-day financial management of the charity and its Trading subsidiary including, but not limited to:

• Process all day-to-day transactions on the finance system, Xero, including income received from fundraising platforms, ensuring a full audit trail of data processing.

• Complete daily bank reconciliations for all entities, including recording and banking cheques and processing petty cash.

• Raise sales invoices as requested, following procedures to set up in customer systems, and follow up with customers to ensure timely payment.

• Process purchase invoices and expense claims, ensuring appropriate authorisation, in line with delegated authorisations.  

• Set up weekly payment runs for approval by the Head of Finance.

• Monitor all financial processes, ensuring finance policies are complied with and deadlines are met, including electronic and physical filing of finance and legal documents.

• Complete month end tasks, enabling to the Head of Finance to close the month, including selected balance sheet reconciliations.

• Keep Gift Aid records up-to-date and assist the Head of Finance with the preparation of Gift Aid claims.

• Assist with the year-end audit, ensuring all relevant paperwork is tidily filed.

• Collaborating with the fundraising team, exploring fundraising and donation collection mechanics, identify new developments in the sector and helping to embed any system changes.

• Train and support the charity team on the charity’s finance processes.

• Provide cover for the Governance & Team Co-ordinator in periods of absence.

Grants – approx. 60%

• Support the Grants Team to process charity applications for funding, including communicating with interested parties, summarising applications, compiling relevant information, conducting research as required and helping to organise related meetings and Grants Panels.

• Preparing and processing funding agreements, reporting forms and other associated paperwork for grants.

• Working with charities to collect and develop storytelling information such as quotes, pictures and case studies, and support sourcing participants and contributors for radio interviews and other editorial pieces as needed.

• Supporting the team in the organisation, planning and delivery of our skills training programme for charities.

• Writing copy for our website and newsletters, and ownership of our communication planner for our charities.

• Managing the Grants Team inbox and being the first point of call for queries.

• Leading on the management of data and uploading of information on our database (Salesforce), complying with GDPR requirements.

• General administrative tasks across the both the Grants and wider charities team, undertaking adhoc projects and supporting initiatives and events as requested.

• Assisting the Grants Managers in all administrative aspects of support.

• Provide cover for the Governance & Team Co-ordinator in periods of absence.

What you will need

The ideal candidate will be proactive, efficient and capable of the following:

Essential Experience

• Strong A-Level results (or equivalent)  and/ or relevant degree / or relevant experience

• Would suit someone working towards finance qualification such as AAT

• A passion for working with charities

• Great interpersonal and relationship-building skills

• Strong attention to detail and accuracy in your work

• Good time management and ability to work with tight deadlines

• Ability to deal with personal and sensitive information in a confidential manner

• Excellent organisation skills with adaptability and ability to use your initiative

• Experience in administration or other relevant work

Desired

• Previous charity finance experience

• Strong knowledge of Microsoft Office applications, in particular pivot tables in Excel

• Grant-making experience

• Curiosity about and understanding of the commercial radio sector

• A passion to work in charity and transform lives

On top of that, you’ll be someone who

• Thrives in a fast-paced role - has a keen eye for detail - and is able to adapt their communications across a number of partners.

• You'll need to be passionate about supporting charities, and solutions driven to support our desire to increase our income, reach and impact for UK Communities.​

What you can expect from us

• Respect for the individuality, uniqueness, and value of each person with whom we work.

• Personalised onboarding plan and support, IT, and other necessary work equipment, ensuring seamless integration into the MSN team.

• Enjoy the camaraderie of a team that is both enjoyable and goal-orientated, fostering a workplace with driven colleagues who are committed to a supportive work environment.

• The perks of a generous benefits package and commitment to your overall wellbeing and job satisfaction.

• A team committed to your personal and professional development, ensuring your growth and success in the MSN team.

Everyone is welcome at Global

Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.

Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.

This is a fantastic opportunity to join a fast-moving, youth-focused charity and play a pivotal role in raising the profile of the charity through developing our digital presence.

We are looking for a Marketing Assistant, to support the work of the Marketing and Communications team.

About the role

This is an exciting time to join Young Enterprise as we prepare to launch our Transforming Futures strategy (2024-2030).

The Marketing Assistant will play a key role in helping the marketing team with the production of marketing and communication materials and the implementation of the rebrand of Young Enterprise.

The person will provide advice to colleagues on branding and content and will need to evidence excellent project management skills as they be managing the flow of files and the process of creating marketing materials.

The job holder will also be involved in all other aspects of communications, such as contributing to creating content for social media, helping to prepare and deliver integrated campaign activity, creating basic designs for social assets and helping our internal clients shape and activate marketing briefs.

The job holder will need to quickly develop relationships with stakeholders across the charity, especially with our Programmes and Services team.

In line with our brand refresh in 2023/24, the Marketing Assistant will help with preparing artwork and templates across multiple areas of work in preparation for our new brand launch.

We are looking for

• Previous experience in a marketing role.

• Experience of contributing to the creation and implementation of integrated marketing and communications campaigns.

• Experience of both print and digital marketing – working with artwork, social media and email marketing, across multiple channels with content tailored for different audiences.

• Excellent copywriting and proofreading skills.

• Agile project management and organisation skills, including proven ability to plan and manage multiple tasks simultaneously.

• Experience of working with agencies including writing briefs, overseeing work, testing and providing feedback.

• Candidate is likely to have at least two years of relevant experience.

• Understanding of brand and design, and optimal ways to use them to create standout and engagement.

• Understanding the value of reporting and analysis to inform future planning.

• Energy, drive and a positive attitude that motivates others.

• Excellent interpersonal skills and ability to work with a wide variety of stakeholders, utilising negotiation and persuasion skills.

• Excellent verbal and written communications skills.

• Follower of developments and best practice in third sector marketing.

Why work for us?

· People-focussed with a friendly and supportive work-place culture

· An active commitment to equality and diversity

· Access to mentoring scheme with a corporate partner

· Generous holiday allowance of 7.2 weeks plus your birthday off

· Access to NHS top-up scheme, for money back on expenses such as dental and optical

· Access to an Employee Assistance Programme

· Cycle-to-work scheme

· Group Life Assurance

· Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc

If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.

This is a hybrid role, working out of our London office a minimum of 4 times per month.

To apply, please send your CV – with a covering letter (neither document should be more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 7th May 2024. Please note applications without a cover letter will not be considered.

We will be assessing applications and will shortlist and invite candidates to interview on the 16th May 2024. 

Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.

Hackney Foodbank is looking for a Volunteer Manager to join their team 2 days per week (14 hours).

Purpose and Key Responsibilities:

The Volunteer Manager role is responsible for recruiting, engaging and deploying volunteers into a wide variety of roles across the charity.

• Work with the Warehouse Manager and Food Distribution teams to support the recruitment journey and retention of volunteers. Encourage people to volunteer through a variety of marketing and promotion approaches, including social media and working with our Communications and Fundraising team to develop a strategy for volunteers. Develop, coordinate, and engage a network of around 150 active volunteers. Book and signpost volunteers to relevant and engaging volunteer training sessions. Work with the Warehouse Manager and Head of Food Distribution and Volunteering to resolve any volunteering related issues or complaints. Proactively liaise with the staff team to determine volunteer requirements, select volunteers for the right roles and match them to the right people, considering preferences and restrictions on both sides. Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate. Work effectively to ensure volunteers feel part of Hackney Foodbank. Support the ongoing monitoring and evaluation of our services.
• Gathering volunteer feedback and take appropriate steps for improvement.
• Manage the Assemble platform and implement the annual Peakon volunteer survey, and implement the recommendations resulting from the survey.
• Ensure the wellbeing of the volunteers, including good communication and arranging a minimum of two volunteer events a year.

Skills and Experience

Essential:

• A minimum of three years’ experience of coordinating, managing or supervising a team of volunteers, to deliver a range of service delivery tasks.
• Experience working within the voluntary community and/or charity sector.
• Experience or aptitude to manage and deliver induction and training courses.
• Committed to building an inclusive culture in which all volunteers are valued.
• Ability to work under own initiative with minimal supervision, accuracy and attention to detail and to prioritise workload to meet all agreed deadlines.
• Reliable and adaptable, able to respond to changing priorities
• Ability to deal with information in a confidential manner, respond with sensitivity to the opinions of others and address any issues raised in a fair and consistent manner
• Good standard of written and spoken English, including the ability to write materials without errors in grammar, spelling, or punctuation
• Strong organisational skills; ability to identify all key steps and resources needed to complete a task and to manage a wide range of tasks concurrently
• Ability to work effectively as a member of a small team and maintain communications where members of that team are working different flexible days and hours
• A proactive approach to work with a ‘can do’ attitude
• Calm, professional, pragmatic, reliable and resilient personal attributes
• Computer literacy including ability to use online tools and learn new software with minimal ongoing support, create/edit documents in Word, Excel and PowerPoint, maintain records and produce clear written and oral reports.
• Commitment to the ethos and values of Hackney Foodbank including the extensive provision of services to high professional standards by volunteers, minimising the food bank’s impact on the environment, and the unfailing delivery of advertised services to all visitors equitably, with dignity and compassion.
• Flexibility in terms of working hours according to volunteers’ and Hackney Foodbank’s needs.
• A keen attention to detail and a commitment to achieving high standards in every aspect of Hackney Foodbank’s work.

Desirable:

• Relevant professional qualification
• Experience of using a CRM or equivalent database

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness, and kindness.

We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective, and compassionate refugee protection system. Now is an excellent time to join the Refugee Council.

Our strategy – which you can read via our website, sets an ambitious direction which will see us defend refugee protection in the UK against the Government’s corrosive plans with refugees and like-minded allies, united in our desire to create a just, fair, and humane refugee protection system. It will also see us delivering direct services that improve people’s refugee protection journey through targeted advice and casework and strengthening and connecting Refugee Community Organisations with other service providers and advocates.

Main Duties and Responsibilities:

Service Development and Management 

• To work with the Head of Integration & Employment (I & E), Business Development and Fundraising departments to create opportunities for the Integration Service to grow in line with our Integration Service Model.
• To ensure services are well planned, managed and delivered to a very high standard in accordance with organisational and funder agreements.

Staff & Volunteer Management 

• To support the recruitment of all new staff required within Refugee Council working on the Integration projects.
• To line manage a wide range of service delivery roles in accordance with the Refugee Council’s policies and procedures including carrying out supervision and appraisal and staff development.

Specialist Advice, Advocacy and Influencing 

• To support caseworkers to provide specialist advice and support to adult refugees in a sensitive, confidential, and professional manner which fully understands the needs of the individual.
• To continually develop an in-depth understanding of the issues affecting newly recognised refugees with a view to becoming and retaining specialist knowledge of refugees and the barriers that can prevent them from integrating effectively.

Equalities and Diversity 

• To provide services with due regard for equalities and for meeting the needs of all potential and actual service users. Ensuring advice services are delivered in ways which are fully accessible and in a language that they can understand.
• To work with respect and tolerance for all colleagues, refugees, and contacts, and to value diversity and difference.

General 

• To participate in Refugee Council working groups, management meetings and special projects as the need arises.
• To carry out any other duties appropriate to grade and role.

For more information on the role and to apply, please visit our website via the ‘Apply’ button.

Candidates must address ALL of the points from the person specification as part of their application.

Closing date: Monday 6th May 2024.

Join the team at Haven House Children’s Hospice

Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities. Since the hospice began it has gone from strength to strength both in terms of the care we provide to children and families as well as the close bonds we have developed and nurtured with individuals and organisations in our community who are inspired by our work.

This is a great time to join the team at Haven House, our Community & Events team are working on a new strategy to increase income and engagement with our local community. This new and exciting role will give the successful candidate the opportunity to work across our community and event income lines, taking responsibility for raising income from a wide variety of supporters. We’re looking for an individual who can hit the ground running, complimenting a team that proactively develops and drives our community and events portfolio.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.

If this role sounds right for you and you have the right skills and experience, please  download the job description and apply by returning the application form to the Resourcing Team.

Benefits
As an employee you will be entitled to the following range of benefits:

· Hybrid office/home arrangement

· 27 days' annual leave

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

If you are a potential candidate who would like to have an informal chat with someone about the role before applying, please email the HR department and someone will come back to you.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Closing date:  16 May 2024

Interview:  20 May 2024

Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.

About you

We are looking for someone to bring demonstrable experience and dynamism to the team, and who will make evident to colleagues the value of coordinated communication strategies and plans in achieving our organisational objectives. You will understand the opportunities created in testing new channels and approaches to reach audiences; be creative with communications plans and deliverables; and see the importance of tracking content performance against agreed KPIs.

About the role

This role will line-manage four direct reports, delivering communications and marketing activity across the organisation. Working closely with the Head of Communications and Marketing, key activities for 2024/25 will include updating our content management system; rolling out a new marketing function within our CRM; delivering agreed communications elements for our 60th anniversary programme; and working with colleagues to ensure all digital marketing activity is integrated, value for money, agile by design and delivers against our strategic priorities.

About us

Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 15 May 2024

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

We're looking for a kind, compassionate and resilient Team Leader to join our Islington Mental Health Accommodation Pathway Service.

£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

About the Role:

Islington Mental Health Accommodation Pathway provides support to people living with various mental health conditions and complex needs. The service consists of a 24-hour supported accommodation service, and 3 medium-low supported accommodation services across the borough of Islington. The service provides support with emotional, social, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality, evidence-based care and risk management strategies. You will be highly motivated and committed to continuous professional development. You will be committed to supporting customers through their recovery journey and skilled in engaging them with their move-on pathway. You will work flexibly to respond to emerging needs and effectively address the needs of the customer group.

For full job details, please visit our website.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Collate and update electronic data bases and systems to record and monitor customer files and outcomes
Coordinate and assess new referrals
Budget management of petty cash and invoice payments
Develop key business relationships with all appropriate relevant customers/external partners to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed -by the Contract Manager/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is passionate and enthusiastic about his/her career and job experiences.
Is motivated towards excellence and improvement of personal performance with a can do attitude.

What you'll bring:

Essential:
Educated to degree level or equivalent
Experience building and develop strong professional partnerships with external providers aligned to their specialism
IT Literate

Desirable:
Other relevant professional memberships and/or specialist qualifications are desirable

About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Location: Remote with occasional travel to Bristol

Salary:£42,750

Length of contract: Fixed Term Contract – 12 months

Hours per week: 37

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Operations Manager role: 

As Operations Manager, the successful candidate will play an integral role in the effective day to day management of key business support services including operations, IT data and premises. The role includes line manage responsibilities of the inhouse team as well as maintaining key relationships with outsourced companies to ensure objectives are met.

Key duties and responsibilities of the Operations Manager:

Operations: 

• Manage the non-pay elements of the Operations Budget, including IT budget. (approximately £400K annually) 
• Ensure that the technical, digital and office environment needs of all staff (across all sites and remote workers) are fit for purpose and adequately resourced
• Compliance with Health and Safety legislation
• Oversee the effective management of communal facilities, office resources and equipment. 
• Responsible to complete, monitor and maintain the Operations Risk Management register.

Data Protection and Management: 

• Provide subject matter expert advice on GDPR compliance and data protection. 
• Responsible for co-ordinating the Data Champions Group to ensure that all Data Protection Polices are kept up to date. 
• Responsible for all Subject Access and Right To Be Forgotten Requests
• Act as the ICO liaison. 
• Responsible for setting GDPR training requirements
• Manage the Intranet and SharePoint sites
• Responsible for ensuring that the CRM operates in line with WA’s IT and GDPR Policies. 
• Responsible for monitoring the ongoing archiving connection.

IT: 

• Work with the external IT contractors to ensure effective delivery of the WA IT strategy. 
• Ensure effective management and coordination of IT systems, equipment, office machinery, premises, and services. 
• Plan, develop and implement strategies for IT
• Ensure organisation wide compliance with IT policies. 
• Manage responsive IT support, maintain central records for externally provisioned services. 
• Oversee the effective use of databases and file storage

​What we are looking for in our Operations Manager:

• Experience and knowledge of a variety of software packages, particularly MS products
• Line Management experience
• Experience of hardware troubleshooting and support
• Solution driven and the ability to think creatively, working to tight deadlines
• Experience in health and safety
• Excellent IT skills and computer literacy
• Good knowledge of GDPR and confidentiality
• Good oral and written communication skills

Benefits of joining us as our Operations Manager include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
• Please read our Single Sex Statement on the Women's Aid website

We're the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.

We currently have an opportunity for an Environmental Compliance Manager within our National Environment & Climate Action Team within the Strategy & Impact Directorate. The S&I directorate analyses current and emerging policy and sets the Trust’s strategy and standards for regional delivery across all the Trust’s activities. The Environment and Climate action team is responsible for delivering the Trust’s strategy and policy on all environment and climate related sustainability issues, including environmental compliance as a minimum and achieving biodiversity net gain.

Reporting to the Head of Environment and Climate action, the Environmental Management and Compliance manager role will be responsible for the Trust’s Environmental Management System and its associated policies, commitments, and standards, linked to the Trusts evolving sustainability and organisational strategies. The role will require establishing good relationships with other teams in the Trust to drive sound environmental practice from our operations and 3rd party activities.

Knowledge, Skills/Qualifications & Experience

Key Accountabilities:

• Responsible for, and day-to-day management of the Trust’s environmental management system
• Deliver a programme of activities and updates to environmental standards, guidance and tools, ensuring that these are delivered on time and within budget. This forms part of a system refresh that will be delivered this financial year.
• Work with internal technical experts and the Trust’s legal team to ensure that the standards meet regulatory requirements.
• Liaise with Trust operational and delivery teams to ensure that standards are deliverable and align with existing and emerging business processes.
• Manage external technical input where requires (e.g. from consultants)
• Assist in the investigation of environmental incidents, near misses and ensure the production and dissemination of key learnings
• Preparation of board and Environmental Advisory Group (EAG) papers and acts as secretariat of EAG meetings
• Producing case studies and other examples of best practice for internal and external audiences
• Developing and delivering environmental training
• Displaying the Trust values and behaviours at all times.
• Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.

Knowledge, Experience & Skills:

• IEMA Practitioner qualification or equivalent
• Experience of administering environmental management systems, including a good understanding of ISO14000 family of environmental standards.
• Authoring company standards and guidance
• Broad understanding of key environmental themes and associated legislation (Air Quality, Biodiversity, Water Quality, Waste, Pollution Prevention and Control, Invasive Species)
• Experience of investigating environmental incidents and near misses
• Working knowledge of GIS and using spatial data to support environmental strategies
• Project/ programme management skills
• Developing reporting systems and managing environmental data to report progress
• Developing project business cards

The role will be home-based, with the expectation to attend main regional hubs either at Milton Keynes, Birmingham, or Little Venice (Paddington), for collaborative working. This is a national role, requiring collaboration with teams in all six of the Trust’s regions. There will be an expectation that the successful candidate will be able travel to attend meetings or fieldwork throughout the regional waterway network.

We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

What We Offer

Salary is made up as follows: £48,500 + a Car Cash Allowance of £450 per month. Additionally, we also offer a competitive contributory DC Pension scheme arrangement, great holiday entitlement (increasing with years of service) and numerous other employee benefits.

• 25 days paid holiday, increasing to 27 days after 3 years.
• Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
• Expansive maternity/paternity provisions.
• Progressive access to learning tools and CPD.
• 2 days paid volunteering leave, volunteering for local community project work.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of. All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. 

We believe that continuous personal & professional development are important, and through many Trust internal & externally supported development programmes we are pleased to support your ongoing growth and development in this role.