Head Of Support Jobs in Belfast

Families Employment Specialist

Part time (0.6 FTE) with flexible hours

Location: Home Based (flexible)

Fixed term for 18 month initial contract

Are you passionate about supporting people to overcome barriers to secure meaningful employment?  Do you have the resilience and drive to solve any problems that arise on this journey?  If so, we are keen to hear from you.

It's an exciting time to join The Poppy Factory as we expand and offer services to more people within the military community. This new service commenced delivery in early 2023, and is the result of a funding pilot from the Armed Forces Covenant Trust.

The successful candidate will be working closely with our partners at The Ripple Pond to help the families and carers of veterans with health conditions gain and retain employment. They will also be supported by our existing team, building on the foundation of 100 years of experience and expertise in helping veterans with health conditions.

We are looking for people who place importance in values such as empathy, collaboration and adaptability and are especially interested in applicants who have lived-experience within the military community as a spouse or family member.

We anticipate this role will be primarily home-based with all necessary IT equipment provided, therefore applicants will need an appropriate space to work at home. There will be occasional travel required for national team meetings in Richmond. These currently take place 3 times a year and require an overnight stay. There will also be periodic in-person meetings with colleagues which can take place at a convenient location locally.

We are especially looking for people who meet the following:

• Lived experience of being a family member of serving military or veterans
• Experienced in helping others in need of support. This could be in employment, housing, health, social care. It could also be in a voluntary or personal capacity.
• Able to apply sound judgement and make reasoned decisions based on available information.
• Good at research and investigation, finding information and services that could help someone.
• A confident communicator with a warm and approachable manner.
• Someone who can quickly and successfully build rapport and relationships with colleagues, clients and partners.
• Creative problem solvers who are motivated by a challenge and focus on solutions.
• Strong sense of shared purpose with The Poppy Factory’s mission and values.

We are keen to make this role as accessible as possible to people who need a flexible working pattern and this can be discussed at interview. Hours could include weekends or evenings if this best serves the people we are supporting.

If you are excited to be part of an ambitious and growing service, this could be a fantastic role for you.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) and LGBT+ candidates as these groups are currently under-represented in our organisation.

The Poppy Factory aims to be an exemplar employer.  We provide competitive terms and conditions of employment including:

• A generous company Pension scheme
• Company-paid life assurance
• 35 days' basic holiday entitlement (FTE) including Christmas closure and bank holidays

For the full job description and more information about the role please download the Candidate Pack

How to apply

To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. You may address your covering letter to Tom Adam, Head of Service Development.

The closing date for applications will be 1 January 2024.

For an informal conversation about the role, please contact Keiron Coombs.

No agencies please.

The successful candidates will be subject to an enhanced DBS check. 

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

We are a family friendly employer and happy to discuss flexible working.

About the role:

We have been awarded a Department for Education contract to deliver high quality training to kinship carers across England, which will complement our existing progammes and services, including our national Peer-to-Peer Programme, innovative programmes commissioned by local authorities in England and Wales and our free information and advice services including Kinship Compass.

In order to reach and support more kinship carers with these programmes and services, we are building a new Marketing Team – comprising a Head of Marketing, Marketing Manager and Marketing Officer - to develop and deliver integrated, strategic and creative marketing campaigns and strategies.

This is an exciting opportunity for an experienced, senior-level marketeer with a strong track record in overseeing the development and delivery of effective and successful multi-channel marketing strategies targeted at a range of audiences to join us as our Head of Marketing. We’re looking for someone excited to hit the ground running in developing a new team and function, and who is able to plan strategically and creatively about how to maximise engagement and acquisition with a small in-house team. You will play a crucial role in supporting Kinship’s growth including through income generation, by increasing brand awareness and developing compelling marketing offers for key audiences including kinship carers, local authorities and referral partners.

A strategic thinker and natural collaborator, you’ll be able to work across the organisation to develop integrated marketing strategies and plans across all of Kinship’s services and programmes, and ensure these align with our wider external communications, including to our Kinship Community of around 12,000 carers. You’ll also be comfortable getting involved in the operational delivery of our marketing plans, supporting your team of two and demonstrating an insight and audience-led approach to both digital and offline marketing, thriving in an environment where you’ll be responsible for overseeing the progress of various strands of marketing activity.

You will have significant experience in leading marketing teams in the charity sector, and have demonstrable experience in delivering successful, engaging marketing strategies in-house. You will have experience of operating at a senior management level – perhaps as a Senior Manager, Head of or other senior-level role, adept at working with senior level internal and external stakeholders.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate that they meet the essential skills and experience outlined below.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer four questions and attach your CV. You will have max 250 words per answer.

1. Tell us why you’re interested in working for Kinship in this role. Please also include how your personal values align with ours - Step up, Be stronger together, Be bold and Put people first.
2. If you were offered the role, what would your priority actions be in the first three months and why? Tell us about what you’d need to find out and what would be your approach to the role?
3. How would you ensure your team are motivated, high performing and happy in their role?
4. This role will involve working with a wide range of stakeholders across the kinship care landscape, to gather views, insights and contributions. How would you go about identifying, listening to and working with stakeholders and seeking consensus? What would you do when consensus cannot be reached?

Application deadline: 9:00am on Monday 11 December 2023

1st interview date: Friday 15 December 2023 (online)

2nd interview date: Monday 18 December 2023 – in-person (Vauxhall). The interview process will be two stages online (on Zoom) and for the second interview you will be asked to create a presentation (you will hold full copyright and ownership of the presentation and contents) and there will be a timed written task.

About the Role

Farms for City Children is seeking a confident and experienced senior finance professional to drive the Finance function forward.  The Head of Finance will provide vital financial leadership and management to the Charity, working in close partnership with the Chief Executive, Senior Leadership Team, and Board of Trustees, in support of achieving and informing our strategic and operational objectives. The successful candidate will be qualified and experienced in charity finance and be able to demonstrate strong leadership and communication skills, with the ability to communicate financial information effectively to both financial and non-financial audiences. If you are looking for a senior financial role that will empower you to make a strong and meaningful impact in an inspiring organisation with a strong social purpose, then please apply with an application form and covering letter to the link below.

Please download the Job Description and Person Specification for full details about the role.

We are committed to Equality, Diversity and Inclusion. If you have access requirements for the application process or interview please contact us.

This is an urgent role and so we are actively interviewing candidates who meet the essential criteria of the role.

About Farms for City Children

Farms for City Children exists to remove the barriers that prevent children and young people having meaningful access to the natural world. Through a week on one of our three heritage farms, children and young people experience increased learning and engagement, improved connections and wellbeing and leave us with an enhanced sense of environmental citizenship.

Visiting children are immersed in the natural world of the countryside through a food and farming offer that allows them to participate in the seasonal tasks of the day: sowing, growing and harvesting in our kitchen gardens; caring for livestock and looking after the land; and cooking up a home-grown feast in the farmhouse kitchen. Spending time working alongside real farmers fosters children’s independence and helps them to grow in confidence, develops their self-esteem, and encourages them to become more resilient.

In partnership with commercial farming neighbours, children experience the benefits of collaboration, enjoy plenty of physical activity, good food, and fresh air, and discover the magical rural environment that is full of new words, sounds and experiences to inspire their creativity.

“Some of the children we took to the farms had very difficult and chaotic lives. We took them out of a very difficult environment where they were unable to socialise and didn’t know how to share and put them into a totally different world. It was a haven where they could thrive.”

Teacher from London

 Further details about the Charity are available on our website.

NO AGENCIES PLEASE – DIRECT RECRUITMENT ONLY

Head of Service

We are looking for a Head of Service to join the team in this home working role.

If you want to play a pivotal part in shaping the lives of children, young people, and families within Birmingham, then we would love to hear from you.

Position: 2394 Head of Service

Location: Homebased

Salary: £50,000 - £55,000 per annum

Hours: Full-time, 37 hours per week

Contract: Permanent

Closing Date: 24th December 2023

Shortlisting Date: 27th December 2023

Stage One Interview Date: 3rd January 2024

Final stage interview Date: 17th January 2024

You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families and communities to find long-lasting solutions to the challenges they face.

The Role

The organisation provides support to families in Birmingham with children aged 0 – 5 as part of the Birmingham Forward Steps partnership.

You will be responsible for leading a team of passionate professionals, ensuring the provision of high-quality services and programmes that meet the diverse needs of children and families. You will work closely with multiple partners and the communities of Birmingham to ensure that Birmingham Forward Steps deliver effectively throughout the Children’s Centres and Family Hubs.

About You

As the Head of Service, you will be a principled and visionary leader with a track record of expecting and eliciting high standards and driving strategic direction in a complex and dynamic environment.

You are passionate about making a difference in the lives of children, young people and families. You will have knowledge and experience of developing and implementing appropriate services that support children and families holistic development, resulting in successful, quality outcomes, with a focus on continuous improvement and learning.

Your effective communication skills will see you work successfully in collaboration with a diverse range of stakeholders and partners and you approach change with adaptability, resilience and kindness.

If you are ready to make your mark in the largest service and develop it for the future, we look forward to meeting you.

When you click to apply you will be able to view the Job Description/Person Specification.

About the Organisation

An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, pre-school nurseries, family support and children affected by imprisonment and offending.

Benefits include:

• Continuous professional development
• Regular support through supervision, appraisal & wellbeing initiatives
• In house learning platform
• Generous pension scheme
• Employee Assistance Programme
• Healthcare cash plan
• Charity discount scheme

We actively encourage applications from a broad and deep range of backgrounds and experiences.

We are committed to safeguarding the welfare of children and young people we serve. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure.

The organisation is a Living Wage Employer.

Other roles you may have experience of could include Service, Service Manager, Director of Service, Head of Service, Children’s Service, Family Service, Children and Family Service, Head of Childrens Service, Service Manager Children and Young People, Children’s Registered Manager, Social Work Manager, Director Childrens Services, Social Worker, Family Support Service Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Prospectus is excited to be supporting Working Options in Education in the search for a Head of Partnerships to lead their growing income generation team during a time of rapid growth.

Working Options is an employability and life skills charity that has been helping young people to aim high and fulfil their potential since 2010. With an incredible Career Pathways Programme, delivered by industry volunteers to young people in schools, colleges, industry settings and online, they support them to identify and pursue their career options.

As the Head of Partnerships, you will be responsible for overseeing and implementing fundraising strategy to grow income for the organisation, as it dramatically expands its work. This role will have a particular focus on building new long-term relationships with corporate partners and trust and foundations. Line managing the Events and Partnerships Coordinator and working closely with the engaged Chief Executive, this role will have support to deliver income generation strategy and build new and upon existing relationships. 

To be successful as the Head of Partnerships, you will have proven experience in income generation and within corporate and trusts and foundations fundraising. This person will be the most senior fundraiser and will be confident in implementing and developing fundraising strategy to achieve income generation growth. You will be comfortable building longstanding relationships with both donors and internal stakeholders. This person will also be passionate about empowering young people in the UK to achieve their potential.

This role is a full-time permanent position that will be remote with occasional funded travel for meetings. The role also offers a salary of £50,000.  

Prospectus and Working Options are invested in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Rhiannon Mehta at Prospectus. 

If you are interested in applying to this Head of Partnerships position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Purpose

The Head of Programmes (HoP) has oversight of, and provides quality assurance to, THET’s centrally managed programmes, as well as coordinating UK inputs to the delivery of country- led projects. They will ensure all programmes are delivered to a high standard, on time and on budget. They are also responsible for managing the programmes team as a whole, ensuring a supportive, learning environment is in place. This role furthermore represents THET to external audiences and positions the charity in relation to any new business opportunities.

What is expected of you in the first six months?

• Review and build on mechanisms for providing quality assurance and oversight toTHET’s centrally-managed programmes
• Take on responsibility for delivering one of THET’s centrally-managed programmes by leading regular project meetings, building relationships with donors and external stakeholders, and coordinating the submission of a quarterly report.
• Take forward actions from the recently held team away day, around inculcating a learning & development environment, spotlighting programme impact, and setting up an internal partnership support working group.
• Familiarise yourself with your line managers’ ways of working and support them through the annual appraisal process.

Main responsibilities

Programme oversight

Overall responsibility for the management of the full portfolio of THET’s centrally-managed programmes, ensuring programmes are on track and to budget, and complying with internal procedures and donor regulations.
Where applicable, contribute directly to the project management of a particular programme.
Ensure programmes are managed within agreed standards and risks are identified,mitigated and escalated as appropriate.
Regularly review progress against the agreed priorities with the programme managers.
Ensure relevant programme monitoring and management visits are undertaken as
appropriate and to the agreed standards.
Liaise with other THET teams to identify areas for more effective collaboration.

Programme quality
Support the review and updating of quality grant management systems, processes and tools to guide the delivery of quality grants management programmes.
Support the roll-out and review of THET’s quality programme standards.

Health Partnership Capacity Development
Oversee the guidance and support provided to Health Partnerships.
Contribute towards the development and delivery of health partnership capacity development initiatives, including resources and events.

Narrative reporting and external communications
Quality assure the preparation of narrative reports to donors.
Serve as the main focal point for communications to private and institutional donors as appropriate.
Maintain communications with external partners, building relationships with strategic THET partners.
Prepare reports for the Board and Programmes Quality Committee on a quarterly basis.

Finance
Maintain overall budget authority for the centrally managed multi-country programmes ensuring funds are managed effectively in line with donor requirements and conditions.

Maintain an overview of grants management and monitoring, and ensure that appropriate
controls and decisions are made regarding responsible release of funds to grantees.
Authorise weekly grant payments.
Maintain a clear record of the funding for the programmes team and ensure adequate
funds are available for ongoing staffing commitments.

Strategy and programme development
Lead on the development of a centrally managed programme strategy.
With the Research, Evidence and Learning team, incorporate lessons learned across the
programme portfolio.
Provide operational leadership to the charity in the development of THET’s programme and grants management services, and lead the design of future progammes.

Staff management
Lead and manage the programmes team, create a supportive environment and provide leadership around expected standards of professionalism and quality of output.
Support the team in the delivery of programme activities, coordinate regular meetings and 1-to-1s, assist in problem solving, act as a sounding board for ideas and seek to optimise each team member’s personal development.
Undertake required HR processes following all appropriate THET policies and procedures.

General support
Provide support to the Director of Programmes and others as necessary and relevant.
Represent THET externally at global health events.
 

Location: Remote with 1 day per week in London

We are delighted to be working in partnership with Kids Matter to secure their new Head of Operations.

This winter, the harsh reality is that 7.2 million low-income households are facing unimaginable challenges—deprived of essentials like food, toiletries, clothes, and basic hygiene. A staggering 1 in 3 children in the UK are trapped in the clutches of poverty.

In the heart of this crisis, Kids Matter is standing tall as a beacon of hope. Kids Matter understands that the key to breaking the cycle of poverty is to strengthen the bond between children and their most important caregivers—their parents.  Kids Matter achieves this by partnering with local churches and their community networks across the UK to run evidence-informed programmes in communities and prisons. Having seen real change in hundreds of families, Kids Matter are determined to scale their impact and reach thousands more.

This is an exciting opportunity for an aspiring and influential individual to join the Senior Leadership Team (SLT) as Head of Operations. Could you join the leadership team and help Kids Matter develop and implement their ambitious 3-year strategic objectives?

The successful candidate must be able to demonstrate:

· A successful track record at senior leadership level

· Experience in operational delivery in central operation functions

· Experience of financial planning, managing budgets and producing financial reports for senior stakeholders

· Experience of managing HR issues and a working knowledge of HR best practice and legislation

· Excellent relational skills, able to lead, enthuse and inspire a team

This is an exciting opportunity for a passionate and empathetic Christian with the energy and determination to create a remarkable impact on child wellbeing and future outcomes. Collaborating with an exceptional team fully committed to the cause and eager to make a meaningful difference.

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian.

Applications should please be submitted through the Charisma website, to include your CV and supporting statement. Please see candidate pack for full details.

Closing date for applications: 7 January 2024

Charisma vetting interviews must be completed by 10 January 2024 prior to shortlisting on the 12 January 2023.

First interview: w/c 15 January 2024
Second interview: w/c 22 January 2024

A note from Charisma

Don’t feel like you meet all of the requirements? We’d still love to chat, we’re a people first recruitment partner. We specialise in charity recruitment with over 21 years working as a consultancy that supports inspiring professionals to find the perfect roles in transformational organisations.

If you have transferable skills and suitable experience, then please don’t feel put off from applying for the role or giving us a call.

Job Purpose

Reporting to the Deputy Chief Executive as a member of the Leadership Team you will be responsible for the development and delivery of the Fundraising Strategy, especially the diversification of our funding portfolio. The main focus will be on diversifying our funding portfolio, growing our income from major donors and corporate supporters.

You will have the autonomy to shape the role and make it your own. We encourage the successful candidate to showcase their creativity and strategic thinking to enhance our profile and to grow income.

You’ll have the space to develop creative and interesting pitches that stand out. We believe in ‘wow’ and the power of moments to open doors and inspire people to support us.

You will have impeccable stakeholder management, ensuring our core Partners, Stakeholders, Donors and Trustees receive timely, engaging and trusted updates on our work and impact, and have a positive experience of creating change with THET.

You will be a positive, flexible, and hands-on team player who is able to create a team around projects and campaigns, as well as build strategic relationships with philanthropists and partners.

We offer a competitive salary and flexible working approaches.

Main responsibilities

Leadership and management

- Make an active contribution to the direction of the charity, driving innovation in the areas you are responsible for and making the connections with workstreams across the wider organisation.
- Provide leadership to the Business Development Team and ensure individual members are operating with clear objectives, are well supported, and working fluently with other members of the organisation and with external stakeholders.
- Work with the CEO to ensure Trustees are kept fully informed of progress.
- Contribute to the wider operational performance of the charity by being an active member of the THET Leadership Forum.
- Undertake required HR processes following all appropriate THET policies and procedures.

Fundraising
- Drive income-generating activities in partnership with the Deputy Chief Executive, who is responsible for fund raising. We are especially prioritising revenue from events, private sector partners, high net-worth individuals and Trusts and Foundations, and leading the way in creating new models of revenue from events and training.
- Develop and deliver your own strategy for growing income from corporate supporters and high net-worth individual ---- Manage an active portfolio of existing and prospective supporters.
- Ensure all fundraising regulations and codes of conduct are adhered too.

Strengthening Fund raising capacity
- Ensure the continuous development of the Business Development team
- Capacity development of wider THET staff to ensure we maximise business development opportunities across the whole organisation
- Contribute towards strengthening and standardising new business development tools and processes

General support
- Provide support to the Deputy CEO and others as necessary and relevant.
- Represent THET externally at global health events.

What we offer

- Flexible working hours
- Access to a coworking space in Liverpool Street
- Enhanced Maternity and Paternity leave benefits
- Confidential Employee Assistance Programme
- 25 days annual leave plus three days off between Christmas and New Year
- Annual learning & development allowance
- 5% employer pension contribution when an employee contributes 3%.
- Cycle to work scheme
- A friendly, supportive work environment.

How to apply

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.
This letter should be submitted with a CV through the application link by midnight , Tuesday 2nd January 2024, with ‘Head of Fundraising’ in the subject line. Applicants must be available for interview and assessment over the following two weeks.
THET is an equal-opportunity employer.

The job holder must be able to live and work in the UK. Non-EC nationals will require current and valid permission to work in the UK.

The Talent Set are delighted to be working with an amazing wildlife conservation charity to find their new Head of Philanthropy.

The organisation offers a lovely flexible working environment, with a remote home-based working pattern with occasional travel. 

Working collaboratively with senior stakeholders and colleagues across the charity, this role will be responsible for leading on major gifts, corporate fundraising and legacy giving. This role will be responsible for undertaking horizon scanning, identifying new opportunities to increase funding and ensuring outstanding levels of insights are maintained to support income growth.
This role will lead, develop and motivate a team of staff and foster an organisation-wide culture of philanthropy by creating opportunities and processes for cross-functional learning, feedback and collaboration.

• Develop and deliver a Major Gifts, Legacy and Corporate Fundraising Strategy for the charity, supported by the Director of Income, Marketing and Communications - to substantially increase income.
• Develop and implement annual plans to generate income for project delivery and general funds across the UK -monitoring, evaluating and reporting as necessary.
• Set and deliver fundraising targets, forecast income from major donors, legacies and corporate partnerships and lead on budget management for income and expenditure working closely with the Finance Team.
• Develop, implement, and review effective Major Donor, Legacy and Corporate fundraising models to ensure the charity’s funding requirements are successfully achieved.
• Contribute to the development and implementation of the charity’s overall Income Generation Strategy.
• Build and manage relationships with existing and prospective individual Major Donors, to secure long-term support and seek uplift of donations wherever possible. Continuously review progress and quality achieved in Major Donor fundraising.
• Oversee the implementation of a legacy giving programme to raise awareness of the importance of legacy income to the charity. Secure increased legacy pledges from members, supporters and the general public.
• Plan, lead and develop a corporate and commercial fundraising strategy to deliver sustainable income growth. Identify and develop new partnership opportunities to significantly increase income for the charity and oversee effective management of existing corporate partners to retain, develop and grow long term income.

The successful candidate will have the following skills & experience:

• Extensive experience of successful philanthropic fundraising, with a proven track-record of raising significant income within major gifts, legacies, and corporate partnerships.
•  Ability to develop, plan and implement fundraising plans and strategies to meet income targets and deadlines.
• Extensive experience of writing inspiring and compelling case for support communications.
• Excellent people management skills, with demonstrable experience of leading, developing and motivating a diverse team across a range of functions.
• Creative and innovative with the ability to turn funding requirements into exciting propositions.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Ideally FT but will consider 28 hours per week for the right candidate. Home based role with occasional travel to London.

The primary function of this role is to support the CEO and Head of Member Engagement with all administrative activities that relate to our existing membership and training, including updating our CRM system (ThankQ), dealing with membership correspondence and growth, hosting webinars via Zoom, and helping to plan and deliver our annual conference (May 10th in 2023) in London. The postholder will report to the Head of Member Engagement. The successful candidate will have extensive experience of CRM systems and customer service, and experience of charities and membership processes will be a distinct advantage. The postholder will also support the CEO in managing relationships with key external stakeholders and dealing with governance. 

Main Duties

• Membership and data:

- Initial contact for all membership, training and stakeholder enquiries

- Processing memberships on ThankQ, to include:

- Importing new contacts and updating contact information as required

- Importing new memberships

- Providing our finance function with the information required to invoice new and renewing members

- Ensuring that ILM Members’ information is accurate and up to date

- Working with the Head of Member Engagement to shape and send appropriate induction materials to new members

- To lead on member data accuracy, efficiency and drive forward any improvements

• Training and events:

- Helping to create new training events on ThankQ and our website

- Overseeing bookings within ThankQ, creating accurate delegate lists and ensuring that Finance have the information required for invoicing

- Assisting with organising events on Zoom, including sending panellist and delegate links

- Starting and hosting webinars, sharing this responsibility with the Head of Member Engagement (this postholder will not actually be delivering any training)

- Helping to process videos and uploading these to the website, after webinars and training have completed.

- Sending certificates, recordings and slides to all delegates after training courses are completed.

- Assisting with the administration of our main qualifications, the Certificate in Charity Legacy Administration and the Diploma in Charity Legacy Management, and all other training programme administration

- Creating name badges and a final delegate list for the ILM Annual Conference in May 2024 (and each year)

• Governance

- Supporting the CEO in sending out Board Papers and other Board communications

- Assisting with Board meeting minutes as required and setting dates for meetings

- Maintaining our secure archive of Board Papers and other documents

• Finance and debt management

-Working to maximise the ILM income / accounts by taking the lead on the identification and chasing of debtors (course sales, membership, and all other outstanding debts) for 0.5 days per week on average

Please download the JD and person specification for further information.

About the role:

The first national strategy for kinship care in England is expected soon, and the focus on kinship care is growing. We have an exceptional opportunity for a dynamic and strategic network builder to join us at a time of change and opportunity.

You’ll seize opportunities to influence positive change, leading on the design and delivery of targeted strategies to develop and co-ordinate strong and collaborative relationships with local authorities and other services supporting kinship families in England. You’ll lead on mapping local and national services, developing effective partnerships and connecting the ecosystem of support for kinship families so they can more easily find the support they need.

You’ll have a particular focus on developing relationships with local authorities to support the successful delivery of our new national Kinship Carer Training and Support Service, funded by the Department for Education (from October 2023 for 18 months with potential extensions up until March 2027), as well as generating opportunities for our growing peer support network and Kinship’s wider portfolio of services.

You’ll combine strategic planning with an ability to model a new way of working that is centred on partnerships, collaboration and excellent use of our Salesforce CRM. Leading a new team of two regional Network Development Managers, each of you will be responsible for delivery of your plan in one region in England (North, Midlands and South). You’ll also work closely with colleagues in Wales to support a co-ordinated approach.

This is an evolving role in our growing and impact driven charity. Importantly, you’ll be committed to our mission to improve recognition and support for kinship families, and you’ll be ready to seize and shape opportunities to build connections and partnerships as we work hard to design a system that works for kinship families so they are more able to find the support they need, when they need it.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer five questions and attach your CV. You will have max 250 words per answer.

1. Describe how your experience and values are a good fit for this role
2. If you were offered the role, what would you prioritise in the first three months and why? Tell us about what you’d need to find out and what would be your approach to the role.
3. Describe how you have used and managed data to inform successful network building and relationship management within a regional or national context.
4. How would you go about building a new team that is motivated, high performing and happy in their role.
5. What excites you about this role?

Application deadline: 4:00pm on Monday 11 December 2023

Interview date: Monday 18 December 2023 – in-person (Vauxhall). The interview process will be one stage in-person and you will be asked to create a presentation as part of the interview (you will hold full copyright and ownership of the presentation and contents).

We are looking for a strategic team leader with energy and experience of leading through change – someone who has a passion to achieve Home for Good’s mission to find a home for every child that needs one. You will need to be able to lead a team of staff and volunteers to better evidence impact and learning from our core business activity and ensure we’re on track to achieve our desired impact for children. You will be joining Home for Good at an exciting time as we celebrate our 10-year anniversary, launch an 18-month integrated campaign and embed a new digital strategy to improve our reach and impact to better tackle the scale of the problem we seek to address.

We are seeking an experienced and ambitious individual who can take on the role of Supporter Engagement Officer.

Supporter Engagement Officer
Location: Home-based – Bristol
Hours of Work: 30 to 37.5 hours
Contract: Permanent
Salary: £24,000 to £26,000 per annum pro rata
Reporting to: Head of Income Generation

About Air Ambulances UK (AAUK) 
Air Ambulances UK (AAUK) is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.

Purpose of Post 
The Supporter Engagement Officer will be a key member of the Income Generation team helping to support and drive fundraising growth across a number of income streams by ensuring the best possible supporter experience.

The role will be the first interaction that a donor has with AAUK with responsibility for responding to supporter enquiries via post, email and telephone, and ensuring income and supporter information is captured accurately on Donorfy.

Key Responsibilities

• Manage and develop a mixed pipeline of donors and prospects including researching, making approaches, applications, pitching and stewardship activities.
• Securing donations to achieve individual targets and contribute towards annual targets and future financial years.
• Coordinate and support fundraising campaigns and events.
• Responsible for welcoming, assisting and responding to enquiries from existing supporters and new donors that we receive over telephone, email and post.
• Responsible for thanking our supporters, adapting and personalising templates as needed to deliver high quality thank you letters to our supporters in a timely manner.
• Enter and maintain accurate records on our fundraising database, Donorfy including financial information and to proactively identify how to improve processes.
• Prepare and mail fundraising materials and other relevant information as required.
• Provide general administrative support across the team as required.

Benefits:

• 36 days annual leave including Bank Holidays FTE
• Access to the Blue Light Card and Blue Light Events
• Pension contributions
• Development opportunities

Closing date: Please do not delay your application as we will be reviewing applications when received and scheduling interviews as soon as possible.

TO APPLY:

If you feel you have the skills and experience we’re looking for, please apply now!

Please read the attached Job Description before applying by CV and covering letter. Your covering letter should clearly and succinctly demonstrate how you meet the person specification. 

Commitment to Diversity & Inclusion: 
AAUK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

No agencies please.

An exciting opportunity has arisen for an outstanding individual to join APF as a Support Networks Manager as we take the organisation through a significant period of development and growth.

Action for Pulmonary Fibrosis is a dynamic and energetic charity with a strong purpose and values (compassionate, expert and bold). Your leadership, coordination and active involvement will embody these values: influencing, supporting and driving change through networks to better meet the needs of people affected by pulmonary fibrosis. You’ll ensure that the voices and needs of people affected by this devastating condition are at the heart of everything you do, and you’ll prioritise those who are least well heard. 

What you will do:

• Extend our reach to the widest range of people with PF and families across the UK, actively supporting and guiding your team in fruitful partnerships with support groups and healthcare professionals and in regional events, and personally leading our communication with those groups where it is coordinated nationally.

• Support and guide your team to nurture a thriving, comprehensive PF support group network across the UK so that everyone affected by PF in the regions has access to high quality support.

• Enable people affected by PF across the UK to access the best possible care and support from the NHS, APF and other relevant providers, ensuring effective collaboration with our national policy work and being bold with trying out new approaches to influencing in the regions

• Help join the dots between the regions and nationally organised functions of APF for maximum impact on the lives of people affected by PF

You will need:

• Outstanding people, influencing, networking and communication skills
• A track record of building strong partnerships (especially with the NHS)
• Passion for amplifying the voices of people with lived experience, prioritising those who are least well heard
•  Experience of support groups and/or volunteering
• A good track record of empowering people management
• An understanding of the challenges of life with pulmonary fibrosis (personal experience of PF is very helpful but not essential)
• Strong IT skills for a modern digital workplace
• Highly organized, planning, prioritising and driving your team’s workload
• To work flexibly; can drive and regularly travel across the UK, including occasional weekends and evenings

 Why join us?

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to benefits as one of our employees.

• Make a difference to the lives of those that are affected by Pulmonary Fibrosis

• Inclusive and supportive culture

• 25 days holiday plus bank holidays (increasing with longer service)

• Company Pension Scheme

• Training and development

• Employee assistance programme

• Hybrid working (Equipment provided to work from home)

Application Details

If you are interested in applying, you will need to provide the following:

• a supporting statement explaining how you meet the criteria in the person specification. This should be no more than two sides of A4, font size 11. 
• a completed equal opportunities form
• your CV