Head of support jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please see the full job pack on our recruit page, you'll be forwarded here once you press apply.
THE ROLE:
The Service Manager plays a central role in ensuring that every young person who engages with Empire Fighting Chance receives high-quality, personalised support.
In this role, you will ensure that every young person who connects with Empire Fighting Chance receives an outstanding experience. You will oversee the full journey of young people through our programmes. From referral and assessment to onboarding, scheduling and progression. You will ensure their experience is safe and impactful.
You will champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice and leading on case management and risk mitigation. This role is key to building a strong operational foundation for our Centre of Excellence in Bristol. Through strategic management, attention to detail, and a commitment to continuous improvement, you will help shape an environment where young people feel safe, supported and empowered.
WHAT YOU’LL DO:
1. Manage the recruitment of young people
Accountable for the recruitment of suitable young people onto the programmes of Empire Fighting Chance.
- Implement a robust referral criteria process to ensure that Empire Fighting Chance targets the young people that it best supports.Contribute to the development of a ‘bank’ of recommended organisations to share with those young people who do not meet the charity’s referral criteria.
- Contribute to the development of a ‘bank’ of recommended organisations to share with those young people who do not meet the charity’s referral criteria.
- Ensure the recruitment of young people for different Empire programmes meets organisational, grant and contractual targets.
- Provide oversight of all referral partnerships held by Empire Fighting Chance, ensuring all are working as well as they can.
- Ensure the charity collects robust and accurate information from referral partners on young people signposted to Empire Fighting Chance.
- Contribute to building intelligence of local systems within Bristol to shape how we recruit young people, including understanding the education, Special Educational Needs and mental health landscapes.
- Ensure the recruitment of young people onto EFC programmes follows a robust quality assurance process, using data to inform and strengthen existing processes
2. Manage the triaging and scheduling of young people
Accountable for ensuring young people participate in the right programme with the right coach mentor or therapist at the right time.
- Improve the prioritisation criteria to ensure that the charity fast tracks individuals who are most in need of support.
- Identify new approaches to managing the charity’s waiting list, ensuring the programmes can meet their needs and offer the correct resources to support them.
- Implement our assessment process to ensure Empire Fighting Chance gains a full and accurate understanding of each young person’s needs and circumstances.
- Implement a process to match young people with the most appropriate Empire Fighting Chance programme and coach mentor/therapist.
- Strengthen the scheduling process of young people’s programmes at Empire Fighting Chance.
3. Manage a safety aware culture
Accountable for developing of a culture where safeguarding and safety are embedded into every aspect
of our work.
- Champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice.
Be a key part of the safeguarding team and ensure robust safeguarding practices are implemented across all areas of the charity. - Lead on safeguarding case management, including referrals, reporting, and liaison with external agencies.
- Identify, assess and mitigate safeguarding risks in programme delivery and organisational operations.
- Empire Fighting Chance is a charity (1156690) and a company limited by guarantee (08752389) registered in England and Wales.
4. Manage young people’s ‘Empire Experience’
Accountable for Empire Fighting Chance giving young people the best possible experience (outside of the delivery of programmes).
- Identify and implement improvements to The Mill boxing gym to ensure that young people feel safe and have an enjoyable experience (while retaining the look and feel of a real boxing gym).
- Oversee the onboarding process to ensure that young people have the best possible start to their Empire experience.
- Work alongside the Head of Programmes and Community Outreach Manager to develop a ‘bank’ of local organisations and services that young people can be referred onto during or after their programme. Ensure this information is shared with coaches and therapists so they can communicate it to the young person.
- Oversee the offboarding process that will support young people to continue their development after leaving Empire Fighting Chance (e.g. resources and pathways for young people – internally and externally).
- Use data and insights from young people to improve their experience.
5. Manage the provision of family liaison/support
Accountable for providing support to parents/carers of young people.
- Work alongside the Family Liaison Officer to enhance the information, advice, guidance and support provided to parents and carers to ensure young people engage with their programme.
- Oversee the development of practices and interventions that can provide support to parents and carers that will, in turn, have benefits for young people.
6. Line management of a team
Provide strategic direction to a small team in a supportive manner.
- Provide clear direction, support and motivation to team members, ensuring the Centre of Excellence objectives and the experience of young people is central to all decision making.
- Set clear performance goals and expectations for each function area within the operations team to ensure EFC programmes are operating to the highest standards and at optimal capacity.
- Ensure the team receive regular CPD and are equipped with the skills and knowledge to best support young people (many with complex needs).
Extended closing date: Sunday,10th Jan, 2026 23:30
The client requests no contact from agencies or media sales.
The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.
Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.
This role directly contributes to the Trust’s strategic ambitions by:
- Strengthening public understanding of migraine
- Reducing stigma and misinformation
- Improving healthcare navigation and outcomes
- Supporting clinical and policy change
- Enhancing organisational reach
Key tasks and responsibilities
Producing and maintaining quality information
Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation. This will include: -
· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards
· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication
· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate
· Identify emerging gaps in information and lead the development of new materials
· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials
· Support staffs learning and build knowledge of migraine
Build key strategic partnerships to assist us in disseminating information on migraine.
· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content
· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence
· Represent the charity externally as a health information expert at conferences and events
· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc
· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner
· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience
· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information
· Explore opportunities of coproduction with other charities to further our reach
Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.
· Updating and maintaining the health information web pages
· Lead the monitoring and evaluation of all health information outputs
· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development
· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information
· Keep up to date with relevant information and research on migraine
· Work with external suppliers such as designers, printers
Research
A very small aspect of this role is to be the focal point for our research administration which will include:
· Being the key point of communication and support for the research committee
· Manage administrative duties relating to new applications for research funding and current grant holders
· Co-ordinate and send out papers for research meetings (once a year maximum)
· Liaising with researchers funded by the charity and ensuring project reporting is up to date
· Liaise with the AMRC as and when appropriate
Other
· Represent the charity at appropriate external events for both the public and healthcare professionals
· Build relationships with healthcare professionals, external stakeholders and members of our community
· You may be asked to work outside of office hours or travel within the UK
· Be a supportive and participatory senior member of the team
· Abide by the charity’s policies, practices and core values
· Support diversity and equality of opportunity in the workplace.
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- nsuring project reporting is up to date
- Liaise with the AMRC as and when appropriate
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Starlight has a long and successful track record of delivering high-profile, high-value special events, including the prestigious Blenheim Ball, Newbury Race Day, and until recently, the Highclere Clay Pigeon Shoot. These events are supported by influential committees and play a critical role in raising income, stewarding donors and connecting supporters with our purpose.
With a gap in our Philanthropy team and maternity leave expected to begin in March, this 18-month fixed-term role exists to lead and deliver Starlight’s flagship events at a senior level, with immediate responsibility for the Blenheim Ball (April) – the event Tatler refers to as “ society’s smartest ball “chaired by Lady Alexandra Spencer Churchill; and Newbury Race Day (May) – one of Starlight’s longest-standing and most successful supporter events, hosted by Nicky Henderson and his Committee.
This is a senior, delivery-focused role designed for an experienced events professional who can hit the ground running and immediately take ownership of two flagship events. Working closely with the Committees, you will bring leadership, strategic judgement and outstanding project management to ensure these events continue to excel in reputation, income and supporter experience.
We are specifically looking for talented individuals who have a short notice period and are available to start in January. Candidates need only apply if available through to April 2026 with no planned significant periods of leave.
The client requests no contact from agencies or media sales.
Home-Merton is seeking an inspiring and strategic Director to lead our trusted local charity through its next stage of growth and innovation.
This is a rare opportunity to make a tangible difference for children and families — by strengthening our community presence, driving income generation, and ensuring every child gets the best possible start in life.
About Home-Start Merton – Making a difference to young families
We believe strong families make strong communities.
Our trained volunteers provide emotional and practical support to parents of young children, helping them navigate the challenges of early childhood and family life.
Operating across London borough of Merton, we are a small but vibrant, values-driven charity and part of the wider Home-Start network — one of the UK’s leading family support movements.
Our Charity Director Role
As Director, you’ll be both strategic leader and hands-on advocate, driving our fundraising and partnership agenda while overseeing operational excellence.
You’ll lead our talented team of employees, work closely with trustees, and represent our charity with energy and passion — ensuring we remain a visible and trusted voice for families across Merton.
Key Responsibilities
- Lead and inspire staff and volunteers to deliver high-impact family support services.
- Oversee service delivery, safeguarding, and operational compliance.
- Develop and implement a bold, diversified fundraising and income generation strategy.
- Build and nurture relationships with funders, corporates, philanthropists, and community partners.
- Act as a confident ambassador, raising the organisation’s profile locally and regionally.
- Work closely with the Board of Trustees on governance, strategy, and long-term sustainability.
About You
You are:
- Experienced in charity governance, financial management, and service delivery.
- A proven fundraiser and relationship builder who can secure sustainable income across multiple sources.
- A confident and inclusive leader who inspires and empowers teams.
- Skilled in partnership development and community engagement.
- Deeply committed to safeguarding, equality, and family wellbeing.
Why Join Us?
- Lead one of London’s most respected family charities.
- Shape our strategy for growth and sustainability.
- Join a passionate, values-led team and supportive board.
- Enjoy flexible, hybrid working.
How to Apply
If you meet most but not all of our criteria and are passionate about giving children the best start in life we'd still like to hear from you.
Apply via CharityJob or reach out to our Chair for an informal conversation.
Closing Date: Friday 12 December 2025
Home-Start Merton is committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds.
The client requests no contact from agencies or media sales.
Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December
Start Date: Early February (notice periods considered)
Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.
We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.
About the Role
- This is a leadership role with both operational and strategic responsibility. You will:
- Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
- Lead the delivery of trauma-informed, strengths-based, person-centred support
- Develop strong partnership networks across local authorities, charities, housing providers and churches
- Shape the future of Keychange’s women’s homelessness strategy across Surrey
- Represent Keychange externally and explore opportunities for future service growth
At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.
Who We’re Looking For
You will bring:
- Substantial experience supporting or managing services for vulnerable individuals
- A strong understanding of trauma, safeguarding, risk and recovery-based practice
- Proven ability to build partnerships and influence across multiple stakeholders
- Excellent communication and leadership skills
- Confidence engaging with churches and Christian networks across traditions
- A values-led approach aligned with Keychange’s Christian ethos
Desirable experience includes:
- Managing accommodation-based services
- Existing Church partnerships across Surrey
Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.
What We Offer
- Salary of £37,000 – £41,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centered, values-driven culture
For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.
Recruitment Timeline
- Application deadline: 23rd December 2025
- First stage interviews (remote): First week January 2025
- Final interviews (in person): Mid-January 2026
- Start date: Early February 2026
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Director of Fundraising Development
We have an exciting and rewarding opportunity for a Director of Development to join the Senior Leadership Team.
The Director of Development is a key member of the Senior Leadership Team (SLT) and provides strategic and operational leadership across all fundraising and income generation activities.
Join a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.
Position: Director of Development
Location: London/Hybrid (two days worked from the office or at external events per week and two days from home)
Hours: Part-Time, 4 days per week, 28 hours per week
Salary: £60,000 pro rata (£48,000 for 28 hours)
Duration: Fixed-term (12 months with possibility to extend)
Start date: March-April 2026
Closing Date: 7 January 2025
Interviews: Starting from the week commencing 12 January 2026
The Role
The Director of Development is responsible for leading a dedicated Development team to secure sustainable income from corporates, trusts and foundations, high-net-worth individuals, events, and statutory bodies.
You will collaborate with the SLT colleagues and the Board’s Development Committee to drive income growth, strengthen relationships with key supporters, and ensure the organisation’s fundraising strategies align with the organisations mission, values, and long-term objectives.
The role combines strategic oversight with hands-on leadership of a high-performing team, ensuring fundraising systems, processes, and reporting are effective, accurate, and aligned with best practices.
Main duties and responsibilities include:
· Strategic Leadership of Development
· Team Leadership and Management
· Major Donor, Corporate and Trusts Management
· Systems, Processes and Reporting
· External Engagement and Profile Raising
About You
We are looking for someone with strong interpersonal, relationship-building, and presentation skills and the ability to engage and inspire diverse audiences.
You will have:
· Demonstrated commitment to the charity’s mission, vision, and values.
· Extensive experience in a senior fundraising or development role with a proven record of securing significant corporate, trust, foundation, or major donor partnerships.
· Experience leading and managing a fundraising or development team, including performance management and professional development.
· Proven track record in managing fundraising income budgets, forecasting, and planning.
· Experience of working with senior stakeholders and trustees to secure funding and support.
· Experience managing fundraising systems and reporting processes, including Salesforce.
· Demonstrable success in achieving challenging fundraising targets.
· Experience working in the charity or education sectors, including integrating programme impact into fundraising.
Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:
· Great holiday entitlement
· Training including degree-level qualifications
· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%
· Free eye tests and £20 off glasses
· Interest-free travel season ticket loans
· Interest-free bike loans under the “Cycle to Work Scheme”
· Interest-free Loans to assist employees with welfare or financial hardship
· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing
· Regular all staff wellbeing sessions with external wellbeing experts
· Reservist friendly employer - Bronze award
· Laptop and mobile phone
Other areas of experience may include Director of Development, Development Director, Director, Fundraising Director, Director of Fundraising, Trusts, Foundations, Major Donor, Corporate, Fundraiser, Fundraising, Head of Fundraising, Income, Director of Fundraising and Development.
Please note this role is being advertised by NFP People on behalf of our client.
To act as a first point of contact for people experiencing mental health and wellbeing problems responding to phone, online, email and face to face contacts in a professional and compassionate way treating everyone with dignity.
To work with people to identify the support they need to address the problems or challenges they are experiencing and to help them to access that support.
To provide administrative, reception and finance support to the services, clients, staff and volunteers of Mind in Gwent to ensure the efficient running of the organisation.
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
You’ll be responsible for forging meaningful partnerships with local businesses, hosting engaging events that inspire generosity, and nurturing long-term relationships with corporate sponsors. This role requires someone who can express gratitude, maintain strong relationships, and show supporters the real impact of their contributions.
You will be part of our vibrant Business & Events team — a fast-paced environment where no two days are the same
Our vision…to be admired as a centre of excellence for palliative and end of life care.
The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient Team Leader to join our Young People Services in Bracknell.
£32,156.80 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support.
The working pattern for this role is: 8am-4pm, 12.30am-8.30pm and 9am-5pm
This is a fixed Term Contract
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
Location - West London. Hybrid role up to two days per week can be working from home. At least three days per week on site.
Reporting to Co-Heads of Casework
Hours - 35 hours per week Monday to Friday
We have two roles available - one is permanent and the other is a three year contract.
The post holder would be responsible for:
* Providing specialist advice and advocacy service to the homeless guests of our services, which include Partner Day Centres and Night Shelters throughout the winter season.
* Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
* Attending appointments with guest occassionally when needed
* Referring and signposting guests to accommodation providers, health service and other relevant internal and external support services, as necessary.
* Maintaining good communication with the Managers of our partnered Drop In Centres, Glass Door colleagues and local statutory and non-statutory services.
* Attending meetings with the Casework team, external service providers and partner organisations when required.
* Collating statistics and outcome measurements of the casework servicce for both internal and external use.
* Maintaining a well organised and easily accessible administration system for the casework programme in line with relevant legislation (eg GDPR)
* Managing a small casework budget
* Undertaking any other duties as required by the charity.
Person Specification
Essential:
* At least one years experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
* Empathic attitude to homeless and vulnerably housed people
* Up to date knowledge of the welfare issues and legislation affecting homeless people
* Knowledge of relevant support services available to homeless people, particularly in West London
* Confident approach to and experience of, dealing with challenging behaviour
* Ability to maintain good relationships with colleagues and external service providers
* Highly organised with strong time management skills
* Ability to keep clear and up to date case records
* Experienced and competent in MS Office packages
* Ability to work independently and take the initiative to make important decisions.
* Flexible and supportive team member with excellent communication skills
* Ability to adhere to and implement Health & Safety, HR and operational policies
* Understanding of and commitment to Equal Opportunities
* For night shelter caseworkers, willingness to work a minimum of one evening per week
* This post will require an enhanced DBS check prior and during employment.
Desirable
* Ability to speak Polish, Romanian or other Eastern European languages
* Experience of working alongside volunteers
Other
* Ability to work flexibly and at various sites, as required
* Eligibility to work in the UK
* To be able to adhere and work within Glass Door’s safeguarding policy and procedures
* To participate in meetings, supervision meetings and in any trainings as required
* To be responsible for own’s professional development
The client requests no contact from agencies or media sales.
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re seeking a Website Content Officer to join our Integrated Marketing and Media team. In this role, you’ll take the lead in managing and improving the content on our website, making sure it’s clear, accessible and meets the needs of our diverse audience.
Acting as the ‘voice of the user’, you’ll be responsible for publishing updates via our content management system (CMS), maintaining high standards of quality, consistency, and accessibility across the site. You’ll oversee key areas, including the homepage, keeping information accurate, up to date, and easy to navigate.
You’ll work closely with teams across the Prostate Cancer UK to help shape their messages for the web, offering advice, guidance, and training where needed. Day to day, you’ll manage content schedules, review pages to identify improvements, and create or edit content to keep the site fresh and effective. You’ll also use digital analytics tools to monitor performance and suggest ways we can enhance the user experience.
As part of the Digital Marketing and Channels team, you’ll work closely with our email and social media teams to ensure our owned channels are aligned. You’ll lead on the delivery of our regular ‘News and Views’ articles in conjunction with our Strategic Communications team, and you’ll work closely with our Web Operations team to help identify and test new website features and fix technical issues.
Please note internally this role is known as Digital Channels Officer – Web.
What we want from you
We’re looking for someone with solid experience in writing, editing, and proofreading web content to serve a specific audience. You'll be skilled in using content management systems (ideally Umbraco) to build and update web pages.
You’ll have the technical skills to author and edit basic HTML, as well as prepare and edit images for the web. A good understanding of interpreting website analytics, including experience with Google Analytics and search engine optimisation techniques, is essential. You’ll be an excellent communicator, able to explain complex analytics and technical details clearly and accessibly to colleagues who may not have a technical background.
In this role, you’ll need to manage priorities effectively and work well under tight deadlines. You’ll be confident negotiating and handling challenging conversations when necessary. Staying up to date with current web tools and digital content trends will be a real advantage as we continually improve our site.
If you’re passionate about digital content, enjoy collaborating with others, and want to help drive positive change for men, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or any other questions – we’re here to help.
The closing date is Sunday 4th January 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 12th January 2026.
THE COMPANY:
Climate Spring is a global organisation dedicated to transforming how the climate crisis is represented in mainstream entertainment. Funded by philanthropic foundations, we work in partnership with creators, production companies, broadcasters and streamers to develop projects with the potential to shift the narrative on climate.
Our team is made up of people with experience in commissioning, producing and working in development who understand the complexities of the development process, and who work collaboratively to bring the project to life. Our priority is for the projects we support to reach and engage audiences.
We offer different kinds of support to our partners, including development funding, script consultancy and connection to partners.
THE ROLE:
We are looking for an experienced and creative Development Producer, to provide development support for and oversee development projects on our growing development slate.
The Development producer will help manage the ideas that are submitted to the development fund, prepare and take part in editorial meetings, and build relationships with production companies that are serviced by Climate Spring, and help form new working relationships within the industry.
The development producer will assist the Head of Unscripted in preparing and delivering creative sessions to production companies and stakeholders. They will also help manage our unscripted contacts and prepare for community-building events with unscripted labels and talent.
You have a track record working on or developing unscripted formats a have good eye for commercially viable ideas for broadcasters streamers and online. A knowledge or experience with ad-funded content, whilst not essential, could be helpful.
KEY RESPONSIBILITIES:
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Project managing funded TV development projects. This involves having regular meetings with production companies, industry bodies and experts.
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Working with the head of unscripted to prepare for editorial and funding meetings.
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Contributing to the editorial decisions made by Climate Spring
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Attending meetings with production companies – remotely and occasionally in person.
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Building relationships with development teams at different production companies
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Working with the head of development and other stakeholders to create new IP with strong climate narratives.
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Managing our submissions slate and funded development slate.
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Preparing materials for brainstorms.
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Assisting in the preparation and execution of events eg: Pitch Competitions, Training days, and social events.
MINIMUM ROLE CRITERIA:
Please Note: It is a requirement for this role for the candidate to be located outside of the M25 and with ability to commute to Manchester.
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Passion for climate and environmental issues
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Min 5 years working in content Production/development. This is not an entry level role, a strong editorial background is required.
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Experience in reading and writing treatments / TV Formats
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Proficiency using digital tools, including Google Office Suite, Zoom, Airtable, etc.
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Experience handling confidential information with tact and sensitivity.
To be considered for this opportunity, you will need to demonstrate the following skills:
KEY SKILLS:
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Organisation and administrative skills
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Technical/IT experience
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Problem-solving skills, both administrative and creative.
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There will be a requirement to work with global team members on different time zones, therefore occasional availability during Australian, US and UK business hours will be required
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Communication skills - ability to express ideas clearly, write well and generate exciting ideas. Ability to condense large amounts of information into a clear brief.
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Teamwork - ability to respond to the needs of the team, adapting and meeting tight deadlines.
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Excellent interpersonal skills and the ability to communicate effectively and appropriately with a wide variety of internal and external colleagues and contributors.
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A self-starter who can work efficiently without being supervised.
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A team player who can collaborate with stakeholders, production companies and the wider Climate Spring Team.
ADDITIONAL ATTRIBUTES PREFERRED:
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Experience working with on-screen talent and agents.
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Knowledge of climate change/environmental and sustainability trends.
NEXT STEPS:
If your skills and experience meet the above requirements and you would like to talk to us about this role, please apply submitting;
- CV
- Cover letter (no more than 500 words)
Please fill out the recruitment monitoring form here when you apply.
Deadline for applications: 19th December 2025
Interviews: 12th January 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GISF
The Global Interagency Security Forum (GISF) is a member-led NGO network working to strengthen security risk management across the humanitarian, development and human rights sectors. With over 140 member organisations, GISF provides resources, convening spaces, and expertise to help keep aid workers safe.
The NGO security sector is fast-moving and globally connected. This role offers a chance to work at the heart of major sector events, engage with leading NGOs, UN agencies, donors, and private sector partners, and contribute to shaping the future of aid worker safety. Occasional travel provides opportunities to attend conferences, support key forums, and meet members across regions.
About the role
GISF is seeking a highly capable professional with strong project management skills, excellent stakeholder engagement experience, and the ability to work independently at pace.
The post-holder will play a pivotal role in delivering GISF’s sector-leading events, ensuring a healthy and active membership network, and driving engagement with the commercial sector. As an outward-facing role with broad engagement responsibilities, we are looking for a confident communicator, a natural relationship-builder, and someone with an organised approach to managing multiple priorities.
Key responsibilities
Member & External Engagement
- Project manage GISF’s annual member forum, ensuring coordination of all contributing staff, guest speakers, contractors, and suppliers.
- Oversee the delivery of GISF’s flagship conference convening NGOs, UN agencies, donors and private sector partners.
- Lead the delivery of additional engagements, including GISF’s programme at the Humanitarian Networks and Partnership Week annually in Geneva, high-level roundtables with donors and states, webinars, and more.
- Represent GISF at sector events with professionalism.
- Contribute to GISF’s influencing work and policy level engagements, working closely with the Head of Policy and Engagement on advocacy efforts, policy messaging, and strategic outreach.
Membership administration
- Proactive scoping of new members and engage with interested prospective members on application process.
- Manage the full membership application pipeline, including due diligence and coordination with the GISF Steering Group to approve new members.
- Working closely with the Communications & Engagement Officer to onboard new members, ensuring they are set up across all relevant systems.
- Track, update, and report on member engagement using Salesforce.
Commercial engagement
- Lead on immediate sponsorship efforts for the 2026 Global Conference, including identifying prospective sponsors, developing tailored sponsorship materials, coordinating follow-up, and ensuring sponsor visibility requirements are integrated into conference planning.
- Support GISF’s wider commercial partnership programme by identifying and nurturing new leads through structured outreach and consistent relationship management.
- Coordinate closely with the Executive Director on sponsor meetings and pitches.
- Maintain accurate tracking of leads and progress on Salesforce.
- Document lessons learned, refine outreach processes, and contribute to the development of a partnership strategy and workflow.
Please refer to the attached document for the full person description.
What we offer
- 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
- Office shutdown between Christmas and New Year
- Employer Pension contributions
- A focus on professional development, including access to overseas events, workshops, and training
How to apply
Application is by submission of a CV and cover letter, contact details can be found in the attached document.
The cover letter should be no more than two pages, and explain why you are interested in this post with GISF and how your skills and experience make you a good fit.
Closing date: 22 December 2025 (applications reviewed on a rolling basis)
Interviews: Week of 5th January 2026 onwards
This post is UK-based. Candidates will need to show evidence of their eligibility to work in the UK. Further information will be provided when an offer of employment is made.
The Global Interagency Security Forum (GISF) is a member-led NGO forum that drives change through our global network of over 130 member organisations.
The client requests no contact from agencies or media sales.
Senior Social Worker
Reports to: Service Manager (Social Work)
Responsible for: Yorkshire and North East personal welfare team
Location: Office based in Pontefract with regular travel
Employment Type: Full-Time
Compensation: £40,787 per annum
Our client is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.
They are currently recruiting for a Senior Social Worker to be based in their office in Pontefract to lead the service delivery within the Yorkshire and North East region, managing a team of office based and home-based Social Work Assistants providing advice and support to former Miners and their dependents.
Role Purpose
Responsibility for the professional leadership and management of service delivery within the regional personal welfare team. The role also involves promoting the service locally and developing partnerships with other agencies for the benefit of the client group.
Key Responsibilities:
- Lead and manage the personal welfare team for the Yorkshire and North East region to provide a high quality, professional, outcomes focused service for former Miners and their dependents.
- Ensure the effective management of casework across the team including case allocation and management.
- Manage a small caseload of clients, when necessary, with a variety of needs, by carrying out high quality assessments and providing a range of appropriate interventions in response to assessed needs of the clients e.g. welfare benefits advice, advocacy, emotional support and practical advice.
- Drive service performance and improvement, monitoring efficiency and effectiveness and taking action to address performance or practice issues should they arise.
- Support the team through supervision, appraisal, case reviews and observations.
- Act as safeguarding lead for the region, advising and supporting team members to take appropriate action, ensuring adherence to the organisations safeguarding policy.
- Manage the delivery of a range of interventions predominantly through a home visiting service, including welfare benefits advice, support with mobility, social isolation and financial issues etc.
- Keep updated with relevant legislation and good practice and share such information across the team and wider organisation.
- Develop and maintain good working relationships with other professionals and partner agencies to ensure integrated, holistic and multidisciplinary approach.
- Represent the organisation at events and meetings as required and co-ordinate publicity and marketing of services in the region in co-operation with head office to promote and advertise the service.
Qualifications, Skills and Experience
Essential:
- Degree in social work or equivalent social work qualification and current professional registration.
- Experience of leading / managing a team in a social care setting with the ability to manage and effectively prioritise caseloads, work with integrity and professionalism and work under pressure.
- Experience of community based social care services with experience of delivery with older people and / or disability services.
- Experience of implementing systems and processes and facilitating change.
- Experience of contributing to the development and updating of policies and practice in line with legislative changes and good practice.
- Good working knowledge of welfare benefits system.
- Knowledge and understanding of the values and principles underpinning working with vulnerable adults and their Carers within the community setting.
- Knowledge of relevant legislation and good practice, particularly in relation to older people, mental health and disability.
- A valid driving licence and access to a vehicle.
- Flexibility to travel across a wide geographic area with occasional overnight stays.
Desirable:
- Experience of social work practice teaching and/or practice teacher status or working towards.
- Knowledge and understanding of the issues facing former mineworkers and mining communities.
This role will require a satisfactory DBS check.
The Deputy Director of Operations (DDO) supports the Director of Operations and Development (DOD) in ensuring the smooth, compliant, and strategic functioning of the ELSC across multiple jurisdictions, including the UK, Netherlands, and Germany.
The DDO line-manages the Finance and Human Resources Managers and provides operational leadership in compliance, finance, HR, coordination, and employee engagement.
The ELSC has four departments (Legal, Monitor & Research, Advocacy & Communications, and Operations & Development) and five work teams (Britain, Netherlands, Germany, EU, Crimes and Complicity).
The DDO coordinates staff gatherings and internal engagement, including planning the annual in-person all-staff event, managing logistics for departmental and work team meetings, and supporting cross-departmental collaboration.
The role also assists the Director of Operations and Development with meeting facilitation and agenda development, co-facilitates weekly remote all-staff meetings, and supports the coordination of the monthly staff assembly.
This role requires exceptional organisational, interpersonal, time-management, and analytical skills.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Demonstrable experience in a senior operations and/or compliance role (5+ years).
- Experience with Finance, Governance, and Human Resources.
- Strong understanding of British, Dutch, and German legal and organisational frameworks (or ability to acquire this quickly).
- Experience organising events, preferably in more than one jurisdiction.
- Experience with line-management.
REQUIRED SKILLS & ABILITIES
- Demonstrated skills in managing HR and Finance functions.
- Demonstrated skills in line-managing a remote team and excellent interpersonal communications.
- Proficiency in English with excellent written and spoken communication skills (English is the working language of the ELSC).
- Excellent understanding and knowledge of the political and human rights situation in Palestine.
- Facilitation proficiency, both remotely and in in-person events.
- Teamwork skills and flexibility; ability to manage time and competing priorities according to organisational needs.
- Highly organised, strong attention to detail, driven, with excellent strategic planning and problem-solving skills.
- Ability to prioritise and delegate tasks and manage a busy workload.
- Commitment to anti-racism, anti-discrimination, and equal opportunities.
- Willingness to travel and work occasional unsocial hours as required.
- Flexibility within the broad remit of the post.
DESIRABLE EXPERIENCE AND SKILLS
- Graduate in Business Administration, Law, Human Resources, Public Policy, Public Administration, Sociology, or other relevant fields.
- Master’s Degree in a related field.
- Basic knowledge of International and European law.
- Proficiency in German, Dutch, or Arabic.
MAIN DUTIES AND TASKS
Management
- Line manage Finance Manager and Human Resources Manager.
- Schedule regular 1:1 meetings with direct reports, provide guidance on division of tasks, and monitor workload.
- Support direct reports in the implementation of Finance and HR strategy.
Compliance
- Ensure compliance for ELSC entities in the Netherlands, Britain, and Germany.
- Ensure Dutch insurance compliance and associated operational requirements.
- Review and monitor payroll monthly.
- Lead the establishment of a German legal entity, working with external advisors as needed.
- Oversee the British office operations, including the evaluation of office space.
- Conduct a review of office costs and usage.
- Provide administrative and logistical support to the Senior Legal Committee where needed, including facilitation and documentation.
Staff Coordination
- Plan and oversee the in-person all-staff gathering (2026) in coordination with the ELSC executive management team.
- Coordinate the logistics of annual departmental gatherings.
- Organise Work Team gatherings, supporting cross-departmental collaboration.
- Support the Director of Operations (DOD) with facilitation and agenda development for internal meetings.
- Facilitate 50% of Remote All-Staff Meetings (60min, weekly).
- Support the coordination of Monthly Staff Assemblies.
People & HR
- Oversee HR policy implementation and delivery of the annual People Strategy.
- Support the HR Manager in leading HR operations and in the recruitment and induction of new staff.
- Oversee the development of an Organisational Handbook.
- Review and improve the performance review process.
- Establish promotion guidelines to create transparent career progression pathways.
- Maintain and update the Organisational Chart quarterly.
- Review the Organisational Wiki (“The Fridge”) yearly.
Finance
- Oversee ELSC financial operations.
- Support the Finance Manager, providing oversight and strategic direction.
- Ensure effective operation of the Finance Committee, led by the Finance Manager.
- Review and distribute monthly financial reports to Department Heads via the Finance Committee.
- Ensure monthly financial summaries are reported to Work Teams through the Senior Legal Committee.
- Oversee completion of the organisational audit.
- Support short-term investment strategies.
- Monitor and report on operational budgets, ensuring accountability and fiscal responsibility across departments.
- Liaise and coordinate with the ELSC Treasurer Board member.
Training
- Standardise training and qualifications frameworks across departments to ensure transparency, fairness, and consistency in line with the ELSC Pay & Benefits Scale.
- Lead investment in staff training and development initiatives to strengthen organisational capacity.
- Support the qualification and professional development of junior legal staff through structured learning pathways in three jurisdictions with the support of the Director of the Legal Department.


