Head Of Support Services Jobs in Manchester, Greater Manchester
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Do you have good people skills, are you organised, methodical and can work with IT equipment and manage databases?
We are looking for a Corporate Services Support Officer who will support our HR & IT functions. You will be responsible for the end-to-end process of employee recruitment, updating our policies and procedures, managing the IT requirements and maintaining the HR & IT databases. We need someone who has got experience of working in a support function and would like to be involved in moving our support model forward.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is 1st October 2024, with interviews taking place w/c 14th October 2024. We reserve the right to close the advert early.
Please be advised that if you do not hear from us by 14th October 2024, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
The client requests no contact from agencies or media sales.
Hours: Full-time
Remuneration: Up to GBP £47,250 FTE gross annual (pro-rated based on a full-time equivalent salary, and dependent on experience)
Duration: Permanent
Location: UK-Med Office, Manchester, UK (hybrid working available)
Are you a dynamic, focused, and inspiring communications leader who can steer a small, motivated team to elevate our charity’s presence and impact? Could you develop and execute a comprehensive communications strategy that includes, external communications, media relations, crisis communications, social media, website management, and internal communications?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
We are seeking a skilled and passionate individual to lead the communications function of a fast-growing charity delivering frontline medical aid.
As the Head of Communications, you will play a key role in amplifying UK-Med’s voice, supporting our fundraising efforts through strategic communications, and ensuring our message reaches the world’s most vulnerable people.
UK-Med has an ambitious five-year strategy (you can view it here) with a goal to generate £1 million per year from voluntary sources by 2026 to fund emergency responses and training for health staff. While fundraising remains under the purview of another department, your role will be crucial in crafting and delivering the communications that support these fundraising efforts. Our charity’s income is currently primarily statutory, and while we are relatively new to fundraising, our voluntary income has quadrupled year on year for the last three years. Earlier this year, the Board invested in the team to support the delivery of the 2021-2026 Fundraising and Communications strategy.
As Head of Communications, you will build on the promising foundations laid to deliver an exciting chapter in the charity’s development. This is a fantastic opportunity for an ambitious, determined, and passionate individual to make a real difference in how we communicate our mission and impact to the world. Experience in the humanitarian or international development sector is desirable, but a keen interest in global affairs and a commitment to UK-Med’s humanitarian mandate are essential.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work.
How to apply
We strongly recommend that you read the Candidate Information Pack - Head of Communications - September 2024 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification
Applications must be submitted no later than Monday 30th September 2024
The vacancy will close as soon as we have received enough strong applications.
Applications for work in the UK can only be accepted from people with an existing right to work in the UK.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
The Family Services Coordinator is responsible for providing families (parents/carers and children up to ten years) affected by cleft with opportunities to access accurate information, connect with each other and form supportive communities. They will champion CLAPA volunteers and will lead on the development and effective delivery of our volunteering strategy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The TSA is seeking a highly experienced, confident and capable Head of Fundraising to provide leadership and direction on all aspects of income generation. The charity has gone from strength to strength over the last 24 months, including income generation, and we are looking for an experienced fundraising professional to continue this amazing work.
Working closely with the TSA’s Joint Chief Executives, you’ll join the Senior Management Team and will be expected to successfully implement our new three-year fundraising strategy, which aims to diversify and raise income in a sensible yet ambitious way.
You’ll have a genuine passion about making a difference and working with a range of different people to increase income across multiple streams. The chosen candidate will have experience of developing multiple income streams, building and maintaining meaningful relationships with existing and new supporters and demonstrable exceptional communication skills.
In return, you’ll know that you’re making a massive difference in the lives of thousands of people across the UK, while working in an environment that encourages flexible and supportive working.
Head of Fundraising responsibilities
Strategic, leadership and management
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Provide leadership for fundraising and income generation across the TSA team. Attend regular strategy meetings and be a leading voice in shaping the TSA’s income generation activities
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Lead in the development, implementation and review of fundraising polices and strategy ensuring they are in line with the overall organisation business plan
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Provide line management for the Fundraising Manager and Grants and Trusts Manager, including regular meetings and ensuring that the fundraising team are fulfilling all areas of their roles, meeting agreed KPI’s and achieving set income targets
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Lead on the annual business planning and budget cycle for the income generation
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Effectively collect and analyse data to demonstrate income trends, the impact of fundraising and income generation. Use this data to inform quarterly reports to the Board of Trustees, determine the impact of the team’s work and drive continual improvements in policy and practice
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Attend and actively contribute to weekly TSA team meetings
Income Generation and partnership
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Lead on all income generation activities, with a focus on developing new fundraising initiatives for corporate giving, major donor fundraising, legacy giving and TSA appeals
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Develop and deliver short and long-term fundraising and partnership strategy for the TSA. Ensure that the TSA has a balanced portfolio, and the fundraising team successfully delivers income across multiple streams
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Working closely with the Joint Chief Executives and Grants and Trusts Manager, expand the TSA’s range of research funding sources to include public, academic, commercial and innovation funding alongside investment from the TSA itself
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Accurately forecast and monitor against income generation targets
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Identify opportunities to work with partners on areas of common interest where the TSA can achieve more through joint funding, gifts in kind (such as time or services) or delivering joint projects than the charity could do by working alone
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Ensure the TSA’s fundraising policies, procedures are up to date and that all fundraising activities comply with law and the Fundraising Regulator guidelines
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Continue to maintain established, and develop new relationships with potential fundraising supporters and partners across all sectors
Marketing and communications responsibilities
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Work closely with the communications team to develop inspiring fundraising campaigns, appeals, cases for support and content for distribution across all digital platforms,including social media, e-newsletters and Scan magazine, website and fundraising platforms
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Continue to strengthen our supporter engagement plans to identify and build excellent working relationships that leads to increase income
General responsibilities
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Adhere to all TSA policies, procedures, values and behaviours
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Comply with all internal and external Health and Safety requirements and complete Risk Assessments as appropriate
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Work as part of a small fundraising team, you will enjoy taking on new challenges and happy to work flexibly as the TSA continues to develop and grow
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Represent the charity at a small number of TSA events as required
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.
A DBS enhanced disclosure will be required prior to taking up post.
Person specification
Essential
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Strategic thinking and planning
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Multi-tasking, ability to manage a diverse workload, prioritise needs and manage your own time
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Proven background in fundraising and income generation leadership across multiple income streams including community, corporate, major donors, regular giving and legacy
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Experience of building relationships with major donors and corporate supporters
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Demonstrated experience of developing strategies and business plans
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Experience of leading a team and line-managing colleagues. At least 5 years’ experience of managing a fundraising team
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Experience of developing standard operating procedures and embedding them in day-to-day operations
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Experience of managing budgets
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Able to set and manage ambitious income targets
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Able to grasp complex issues and communicate complex issues simply
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Quick learner and able to onboard swiftly
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Experience of working with customer relationship management databases (please note that we use Beacon)
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Experience of a broad range of communications tactics across media, supporter engagement, websites and social media, internal communications
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Able to work with people with a wide range of abilities, with a warm empathetic style
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Experience of collecting and monitoring data to analyse service impact and drive service improvements
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Excellent communications skills (oral and written)
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Understanding of the relevant regulatory frameworks, Institute of Fundraising Codes of Conduct, Fundraising Regulator guidelines and Gift Aid regulation
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Effective team player who is willing to take on new challenges and work flexibly to meet the needs of the charity (including occasional evenings and weekends to deliver presentations and attend events)
Desirable
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Fundraising or communications qualification
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Experience of working with people living with learning disabilities or autism
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Experience of working with children or adults with disabilities or chronic health conditions
To apply, please submit your CV and a cover letter (no more than two pages) telling us how you meet the requirements for this role.
Shortlisted candidates will be invited to attend a competency-based interview. The interview process will include a test of essential skills.
Due to the expected volume of applicants, we will not be able to acknowledge candidates who are not shortlisted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Team: Operations Location: Remote working, initial training in London Duration: Mid Oct 2024 to early April 2025 Reporting to: Head of Operations and Service Development Hours of work: 4 hours per day between 10.00am and 2.00pm (with some flexibility); Saturdays and Sundays Salary: £15.75 per hour
About you
We're seeking an exceptional individual with the ability to work independently, with a practical, caring approach to join us in providing vital support for our guests.
As a Guest Services Assistant, your primary responsibility is managing referrals to our night shelters during weekends. You'll directly communicate with guests over the phone and SMS inviting new guests to our night shelters. night. Your goal is to ensure our shelters are full and as many guests as possible can access our services during the winter.
We embrace diversity and welcome individuals with diverse backgrounds, including those with lived experiences of homelessness. While experience in the homelessness sector is desirable, a compassionate and flexible approach, coupled with an understanding of the needs of people experiencing homelessness, is essential
What you will do as part of our team:
Job spec
Service Coordination
- Work closely with the Operations team to maximize occupancy in our winter night shelters.
- Ensure our winter services are fully occupied each night, prioritizing guests on the waiting list according to Glass Door's policies.
- Summarise daily activity from our guest management system into an email report, highlighting any incidents or issues.
Data Management
- Provide insights for service delivery improvements based on your operational experience. Maintain accurate and secure records of data logs.
Guest Interaction
- Communicate sensitively and compassionately with guests, explaining key information about our services through phone, email, or text.
- Invite new guests to our services over the phone, directing them to arrive that evening. Manage guest inquiries, referring them to appropriate personnel within Glass Door.
General
- Perform job duties in alignment with Glass Door's Equal Opportunities Policy. Fulfil other duties relevant to the role as reasonably required.
Person Spec
Essential
- Ability to work remotely and independently.
- Strong communication skills, especially with vulnerable adults, through various channels. Proficiency in Microsoft Office and IT skills.
- Strong organizational and time-management skills.
Desirable
- Lived experience of homelessness.
- Fluency in additional languages such as Polish, Romanian, Arabic, Spanish, French, Bulgarian, Russian, or Tigrinya.
- Experience with Salesforce or similar CRM platforms. Familiarity with the principles of trauma-informed care.
- Understanding of the needs of people experiencing homelessness or similar marginalised groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
Leading the Data Insights and Operations team, this role is key to advancing our fundraising strategy by utilising data analytics to inform decision-making and enhance donor engagement. You will manage all aspects of data governance, reporting, and operational efficiency and driving innovations that support the charity’s goals. Through ensuring high standards of data compliance, you will lead the development and implementation of a more advanced digital landscape, building a robust data function driven by insights.
Your experience and technical expertise will be essential in evaluating and recommending emerging technologies to strengthen our capabilities.
This is a full-time, permanent role that can be based anywhere within the UK.
Key duties include:
- Lead and develop the Data Insights and Operations team, fostering a culture of innovation and improvement.
- Provide strategic direction for data initiatives and operational functions across the organisation.
- Prioritise, delegate, and manage daily operations of the function.
- Resolve day to day issues with colleagues and 3rd parties.
- Ensure teams have sufficient support to provide the agreed level of service.
- Provide a stimulating, supportive and safe working environment.
- Drive Mary’s Meals UK’s data driven decision making through advanced analytics, ensuring insights support fundraising, donor engagement and organisational goals.
- Oversee data governance, ensuring accurate data management, reporting and compliance with legal standards.
- Lead the design and delivery of an enhanced digital landscape, leveraging technology to improve data capabilities and operational efficiency.
- Evaluate, recommend, and implement emerging technologies to strengthen the charity’s digital and data infrastructure.
- Lead on UK GDPR and DPA2018 compliance and reporting, including data management and retention, acting as Data Protection Officer for Mary’s Meals UK.
- Lead on key operational functions, including IT, data protection, travel, charity governance, risk management, facilities and insurance.
- Ensure efficient and effective operational processes.
- Monitor the external environment to identify new opportunities and challenges; developing reports and plans to ensure an appropriate and timely response.
- Manage effective systems for monitoring, evaluation and reporting of service delivery outcomes.
- Lead, facilitate or contribute to improvement and development of projects across the organisation as required.
Your covering letter should fill no more than two pages of A4 and make a compelling case for why you feel motivated to apply for this role within Mary’s Meals UK, as well as giving a concise overview of your most relevant skills and experience.
Applications will be reviewed on an ongoing basis and interviews arranged accordingly.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Charity No. SC022140
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for values-led, content-minded database-loving, marketplace enthusiast to join us at We Are In Beta as our School Service Provider Directory Manager.
Your role will be to build, manage and promote a community driven database of school service providers and organisations members of our 18,000+ community recommend to each other.
Why?
Finding and quality assuring providers on a limited budget in schools is hard. The database will help school leaders do just that so they can spend more time delivering the best education possible to their students.
About We Are In Beta.
We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.
We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.
Our job is to find them and share them widely, so nobody has to figure it out on their own.
Imagine a day when you can find someone - or something - that can help solve any problem you’re facing, whenever you need it.
A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.
Join us to help us build that future for our schools.
We - schools - Are In Beta - always learning.
What do we do?
To work towards that future:
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We research great practice so our members can discover it and be inspired by it.
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We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).
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We build communities of practice so colleagues can meet and grow together
Some stats we’re really proud of:
In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.
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3,400 - MATs and schools we are connected to
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2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than…
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3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community
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3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.
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£1,500 - the amount we save a school each time they access the research they ask us to do for them.
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870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.
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£25 million - the amount it would have cost schools had they funded those research hours themselves
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1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.
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8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET.
We are just getting started. Join us to write the next chapter
What's the role?
Your role will be to design, build, grow and promote a database of organisations, who offer products and services to schools, which have been recommended to by our members.
How you’ll be driving our mission forward
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Research and map the education marketplace
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Understand the challenges schools buy in services to solve
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Learn about the different providers who exist to solve them
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Design, build and manage the database school service providers
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Define and codify the data architecture which governs the database
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Categorise the providers by type, objectives, buyers, beneficiaries and more
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Use no code tools to build and operate the directory
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Produce top of funnel content to promote the database, which attracts schools and providers sign up and contribute to it
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Set and manage schedules of promotional content
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Write valuable, practical, sharable and engaging posts on LinkedIn and Twitter about the providers and the database
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Design and build the user experience and information flows
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Map out users journeys (both schools and providers) through the directory experience
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Design and write sign up forms so schools and providers can access the database
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Design and write submission forms so schools can nominate organisations and organisations can request to join the database
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Automate processes to improve user experience and your administration workload
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Design information flow processes which manage engagement on both school and provider side
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Use tools like Zapier, Aitable, Email and HubSpot to automate information flow and email notifications
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Cultivate a community driven approach to building the database
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Encourage school leaders to make nominations of organisations who should be included
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Encourage providers to request they be included and contribute testimonials
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Research and design quality assurance mechanisms
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Design ways to gather quality assurance information from schools
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Design ways for providers to demonstrate their impact
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Who are you?
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You believe in the power of education and social justice
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You believe the answers to most of education's problems are in schools already (but understand some need some external help).
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You believe schools should be able to access quality assured provision at an affordable price without spending weeks researching.
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You value diversity in all respects.
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You love researching and discovering new solutions, organisations and marketplaces.
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You have a keen interest in marketplaces and review platforms like Uber, Airbnb, Checkatrade, Trip Advisor, Trustpilot
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You are a project manager who plans, tracks and delivers on objectives across several workflows on time, every time.
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You are comfortable managing different audiences who maybe at different stages of their customer life journey
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You have a spreadsheet (with pivot tables) for pretty much everything and like to design systems and processes to make things more efficient
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You're happiest when you are classifying complex systems into simple categories
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You get huge satisfaction from designing systems that create smooth information flow
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You relish using new technologies
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You enjoy planning and writing valuable top of funnel content on social media eg Twitter and Linkedin
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You get a kick out of designing lead magnets and getting sign ups
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You enjoy developing relationships from scratch often by email or social media
What experience do you have?
It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.
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Ideally, you are/were an experienced teacher and/or school leader with experience of working with 3rd party service providers
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You've had experience buying from (or at least working with) external organisations in schools and evaluating the impact of their work OR you've worked for an organisation that sells into schools in their marketing and sales departments
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You have a strong understanding of the types of problems service providers work to solve, which organisations exist in the education marketplace, the different types and their approaches and who the key buyers, users and beneficiaries of their work might be in schools.
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You've managed a school budget (or at least understand how tight they are) OR you've managed/fed into a marketing/sales budget at a school service provider OR worked in their sales/marketing department
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You’ve designed, built and managed databases/directories with low/no-code tools like Airtable, Webflow, etc
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You have experience of integrating platforms and building automations with tools like Zapier, Airtable, Hubspot, Gmail etc
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You’ve designed, produced and promoted effective lead magnets and sign up mechanisms
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You've designed slick user experiences and information flows using forms, databases and email
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You’ve crowdsourced content from audiences to leverage their collective knowledge using things like Google docs
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You’ve used social media to research and.promote your work consistently and effectively
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You’ve written top of funnel content on Twitter / LinkedIn that gets a lots of likes, comments and shares
What are the benefits?
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Exposure to the most inspirational and impactful school leaders and education organisations in the country
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Opportunity to work within an early-stage, mission-driven organisation and shape its direction
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Flexible working culture/flexible working hours
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Pro rata £28,000-£33,000 dependent on experience
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Project-based and/or part-time contract based on performance milestones for the right candidate available
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Free membership to all of our premium spaces across the community worth up to £1,197+VAT
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
Location:
- We are a fully remote team.
- We checkin daily online.
- We meet monthly face to face in London.
Role Scope and Time Commitment?
- This role is initially 1 day week role for 52 weeks a year.
- Early success could grow this to into 2-3 day a week role within 6 months.
- There is huge scope for it to grow into a full time Partnerships Manager, Head of Partnerships and eventually a Director of Operations role depending on success.
Timeline:
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Applications open: 28th August 2024
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Deadline for applications: midnight Sunday 15th September
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Invitations to complete assessment task: weeks beginning 9th September and 16th September
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First round interviews: weeks beginning 16th and 23rd September
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Second round interviews: weeks beginning 23rd and 30th September
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Notification of decision /appointment : week beginning 7th October.
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Start date: mid October
We expect this to be a popular role.
We will be inviting people to interview on a rolling basis.
We advise submitting an application early.
How do you apply?
To apply for the role please
- register your interest here no later than midday on Thursday 12th September AND/OR
- complete the application form we'll send you by the deadline above
For the application form you’ll need:
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CV - max 2 sides
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Covering letter - outlining
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why you want to apply
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how your values, knowledge, skills and experience make you the best person for the role.
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a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.
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Contact details of references
For an informal and confidential discussion about the role prior to application, please contact the Founder @niallalcock on X/Twitter or DM Niall Alcock on LinkedIn
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
The client requests no contact from agencies or media sales.
Head of Operations
We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
Position: Head of Operations
Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)
Hours: Part-time: 0.6FTE – 08.FTE
Contract: 2-year fixed-term contract
Salary: Up to £43,000 pro-rata depending on experience
Closing date: 12 noon Friday 4th October
About the role:
We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.
Key areas of responsibility include:
- Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
- Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
- Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
- Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
- Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
- Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
- Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
- Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
- Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.
Essential knowledge, skills & experience include:
- Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
- Strong leadership qualities to lead operations and fulfil an executive function
- Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
- Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
- Exceptional interpersonal, verbal and written communication skills
- Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
- Exceptional people management and coaching skills with experience of managing HR and L&D functions
- Excellent project management and organisational skills, able to multi-task with attention to detail
- Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
- Strong analytical and problem-solving skills
- Risk management: able to identify and manage organisational risks and operational issues
About the organisation:
The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:
- Restoring mental, physical and emotional wellbeing
- Overcoming isolation and reconnecting with a healthier support network
- Rediscovering confidence and self-belief
- Identifying practical coping strategies
The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse
How to apply
Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.
Diversity, Inclusion and Safeguarding
The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do. We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.
We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.
You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Transforming Lives for Good (TLG) is a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our award winning (Sunday Times Best Not for Profit to work for) team as Head of Finance. We’re looking for a commercially minded and relational leader capable of developing the finance team and bringing strategic financial leadership to the organisation at every level.
To join our dynamic staff team, we are looking for an individual with clear systematic thinking and ability to embed system changes in an increasingly complex organisation. You’ll enjoy working in a growth context and come with an entrepreneurial, problem-solving mindset and the high expectations that inspire excellence in all those around you. As a key member of the Wider Leadership Team, you will play a central role in developing the financial leadership and culture throughout our organisation with outstanding judgement and integrity. If this sounds like you and you share our passion to see UK churches transforming the lives of struggling children, then we would love to hear from you.
TLG is a Christian charity hence, we are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.
We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
The client requests no contact from agencies or media sales.
Location: UK-based with the option for remote working.
Contract: Fixed-term contract until 31 March 2026 (with possible extension or permanency, subject to future funding).
Hours: Full time. The following flexible working options - job share, condensed hours and 0.8FTE will be considered.
Benefits: 4 wellbeing days per calendar year [pro-rata for part-time staff], plus annual leave and public holidays entitlement. Eligible for the Civil Service pension scheme option - employer contribution up to 28.97%.
Occasional overseas travel to support programme implementation and/or oversee activities is required for the position.
Head of Strategic Finance
This is a senior and key role within the Finance Directorate. The Head of Strategic Finance will provide leadership, expertise, and hands-on support in the following areas
• Business Partnering and Development.
• Pricing Models, NPAC, and Cost Recovery Methodology.
• Financial Modelling.
• Interim Audits - annual reports and accounts production.
• Budgeting and Forecast.
• Project Management and Systems Improvement.
Reporting to the Finance Director; the Head of Strategic Finance provides direct support to several senior members of the finance team and works with colleagues across the organisation to deliver WFD’s strategy and the Finance Directorate’s goals.
Key Deliverables
Providing leadership advice and training to the business on financial models, leading annual and multi-year budget and forecast setting and analysis in consultation with the Finance Director.
Developing and maintaining a multi-year advanced financial modelling analysis with scenario indicators to drive decision-making and value for money, Pipeline Funding Management, Annual Central and Regional Staff budgeting and forecast and input into the year-end processes such as income recognition, expenditure accruals and prepayments on accuracy and completeness for Global Initiatives.
Ensuring value-added delivery and financial control analysis and resource allocation process concerning Finance input, manage and develop the staffing resources of the team.
Actively involved in problem solving and working collaboratively with the programme teams in the decision-making processes and co-leads the periodic budget re-allocation process with the Finance Director.
Working with the Head of Business Development, Director of Programmes, and Business Development Managers to develop and maintain grant management guidance and procedures.
Leading, training, supporting and developing the Finance Manager and three other staff members.
Strengthening a culture of financial awareness, supporting, and building the capacity within the Finance team and skills across the organisation and in partner organisations.
About You -We are looking for someone with substantial financial leadership experience.
- Qualified Accountant (ACA, ACCA, CIMA or equivalent) or qualified by experience.
- Proven track record of leading a finance team and providing professional finance business support, preferably within a fast-paced organisation.
- Experienced in preparing organisational budgets for an international or multi-site business.
- Experience of hands-on Financial Modelling, Multi-year Financial planning with Scenario analysis with recommendations to steer management decision.
- Experience in preparing and managing grant budgets, to ensure full cost recovery for the delivery organisation and full compliance with the donor requirements.
- Strong financial reporting skills. Experienced in preparing valuable management information, including insightful analysis and recommendations.
- Experience in supporting change in a small organisation, including system improvement relating to reporting, configuration, and process re-engineering efforts for Business Central.
- Experience of working with and influencing senior stakeholders.
- Experience/ knowledge of contributing to statutory financial statements.
- Able to provide direction to team members during audits.
- Highly proficient in the use of recognised financial accounting software.
- Advanced-level Microsoft Excel.
- Confidence to present at the Leadership team and senior stakeholders' strategic meetings in WFD.
To Apply visit our website. Applications are via CV and Cover Letter. If you want to make a positive difference, and work with people who care about this mission, then we would like to hear from you.
This vacancy will close on 25th September 2024
Join GamCare as our Remote Services Development Lead and drive the evolution of our support platforms, helping us to reach more people in need.
The Role
As the Remote Services Development Lead, you will play a crucial role in leading and developing GamCare's remote services, ensuring seamless delivery across multiple platforms including telephone, live chat, WhatsApp, and video. You will oversee a team of Senior Managers and drive service improvements to meet targets, while fostering a positive, high-performing environment focused on staff wellbeing and retention. This role also involves the strategic development of GamCare’s online and helpline services to expand their reach, particularly into underserved communities.
You will be at the forefront of shaping and embedding evidence-based interventions that align with GamCare’s mission of supporting those affected by gambling harm. In this role, you will collaborate with key stakeholders, internal teams, and external agencies to enhance service delivery, ensuring that safeguarding protocols for vulnerable individuals are upheld to the highest standard.
This position offers the opportunity to contribute to GamCare’s growth and sustainability by translating strategic goals into operational plans, managing performance, and establishing meaningful partnerships with stakeholders and the NGSN. Your leadership will ensure GamCare's services continue to evolve and thrive in a rapidly changing digital landscape.
Key Responsibilities
- Leading the development and delivery of GamCare's remote services, ensuring alignment with strategic objectives and service targets.
- Overseeing and supporting Senior Managers in managing helpline and online services, establishing a high-performing and supportive team environment.
- Driving continuous improvement and innovation in remote service delivery, implementing evidence-based interventions and expanding services to underserved communities.
- Collaborating with key stakeholders and external partners to develop and maintain strategic partnerships, enhancing service reach and impact.
- Monitoring and reporting on performance data, using insights to guide service enhancements and meet funder requirements.
- Ensuring safeguarding protocols for vulnerable individuals are rigorously upheld, with a strong focus on risk management and service quality.
About You
We are looking for a dynamic and experienced leader with a proven track record of managing large-scale remote services, ideally within a helpline or digital support setting. You will have extensive experience in leading multi-functional teams, both staff and volunteers, and a strong ability to develop and implement strategic plans. Your deep understanding of safeguarding, coupled with expertise in business planning, change management, and relationship building, will ensure you can lead in a fast-paced and evolving environment.
You will be passionate about making a difference to those affected by gambling harm, with a strong commitment to staff wellbeing and retention. With excellent communication, data analysis, and IT skills, you will be able to guide continuous improvement and innovation in service delivery, working closely with partners to enhance the reach and impact of GamCare's remote services.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
For further details and to apply please click the apply button.
Closing date for applications: 27th September 2024.
Interviews will take place online via video conference – the week commencing/on 7th October 2024.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a highly-skilled techy, people-person. Someone who loves to build, develop and problem solve with tech tools, while taking greatest satisfaction from seeing others succeed because of the help, support and encouragement you’ve given them.
You have strong confidence with CRM, data interpretation, manipulation and automation tools, alongside experience as a trainer or teacher. Combined with creativity and excitement for improving existing systems and building new ideas from the ground up.
Our current business and data systems have evolved as the community has grown over the last 5 years. Now we’re in a really strong position to do more, and do it better. To harness the power of our diverse community data so that we can know, serve and delight our members. Supporting them to learn more and meet others in the same role so that they can have maximum impact in their own schools for their own students.
Starting as 2 days per week Oct 2024 - Apr 2025, our desire is that the success and vision of the person appointed to this new role will make it possible to transition to a longer-term contract for increased # days . That is to say, the opportunity is there, it is for you to run with.
About We Are In Beta.
We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.
We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.
Our job is to find them and share them widely, so nobody has to figure it out on their own.
Imagine a day when you can find someone - or something - that can help solve any problem you’re facing, whenever you need it.
A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.
Join us to help us build that future for our schools.
We - schools - Are In Beta - always learning.
What do we do?
To work towards that future:
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We research great practice so our members can discover it and be inspired by it.
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We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).
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We build communities of practice so colleagues can meet and grow together
Some stats we’re really proud of:
In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.
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3,400 - MATs and schools we are connected to
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2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than…
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3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community
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3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.
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£1,500 - the amount we save a school each time they access the research they ask us to do for them.
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870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.
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£25 million - the amount it would have cost schools had they funded those research hours themselves
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1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.
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8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET.
We are just getting started. Join us to write the next chapter
What's the role?
As Head of Business and Data systems you will lead every aspect of our data and information management across a portfolio of platforms.
Working to ensure they speak to each other in smart and powerful ways, all offering team members and company the most up-to-date and high quality insight into the needs, priorities and challenges of members of the We Are In Beta community.
How you’ll be driving our mission forward (your responsibilities)
A. 40% making our current business and data systems work really well
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Lead data management and consistency across all systems, including
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Automated and manual flows needed for business activities and reporting
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Run and refine processes for data health of contact and company records
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Review and consolidate CRM properties, processes and protocols
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Refine and add new automations to capture most useful data instantly and robustly
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Regular cycle of updates of DfE data on schools and trust performance and demographics
B. 40% develop, improve and build out current systems to be more powerful, robust and sharp
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Develop our new newsletter platform - combining all channels into one place
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Manage migration of current audiences
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Design process for adding and removing subscribers, with data flow between CRM and newsletter
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Unlock power of analytics on who is opening, reading and sharing our messages the most vs the least
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Augment sales process with increased automation
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Identify and implement opportunities to streamline current processes
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Automate routine steps where possible, maximsing face-to-face input for greatest return
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Iterate Airtable architecture to streamline data tools and increase robustness
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Review of all DfE data held, processed and linked tables
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Review back-up processes
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Research and deployment of wide-ranging new platforms/software that can supercharge how we work, maximising impact for our members and customers.
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Explore options for eg data visualisation platforms for self-service access for members, member match-making, content hosting and discovery….plus many more.
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C. 20% support the team to improve quality, efficiency and impact of how they use data and systems to succeed in their roles
- Provide training, support, and guidance to help the team achieve their data and CRM goals in the most effective ways possible.
- Understand the team's and individuals' working practices and pain points, offering improvements or hacks for using current systems, or recommending new systems that can help them achieve even greater success.
- Create email lists, campaigns, sequences, and workflows in collaboration with the team - whether handling the more complex tasks as commissioned work or acting as a guide, trainer, or enabler for straightforward ones.
- Build or update existing Airtable bases to consolidate member and school data for dedicated projects or programmes.
- Explore any and all methods to help the team leverage data to better understand, serve, and delight our members.
The platforms we use now
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Hubspot - for CRM, marketing, sales and subscription management
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Airtable - for data visualisation and manipulation, programme management and content libraries
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Mighty Networks - to host our online community
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Zapier - to automate connections between services and systems
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Substack - 2 weekly newsletters (with third starting this Autumn)
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Mail Chimp - 1 weekly newsletter
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Social Media - principally LinkedIn and Twitter
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G-suite - for email hosting, and all internal and external documentation
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Slack - for internal collaboration and messaging
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Xero - for accounting and invoicing
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Stripe and GoCardless - for payments
We also use a small number of scripts in Python to allow us to do more quickly and better. Principally focused on large data-set consolidation / pivots and file scraping.
Who are you?
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You are techy to a strong level of competence but, most importantly, driven to identify, interrogate and fix issues, learning more as you go.
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You are a creative, pragmatic and diligent problem solver. Not always seeking the fanciest solution, instead finding the one that works well and the wider team can use.
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In this, you are a big picture thinker on what and how your actions iterate and build towards a ‘perfect’ future system, maximising how We Are In Beta can have the greatest impact for school leaders and teachers we serve (our members and customers).
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You are a strong trainer and communicator who loves to help and support others to succeed for themselves.
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You understand enough, and be keen to learn more, on features and quirks of education datasets for school demographics and performance.
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You leave your ego at the door, instead taking a straight-forward approach to ask great questions, say when you don't know and be upfront when you change your mind.
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You are a self-starter with great personal organisation who plans, tracks and delivers on objectives across several workflows on time, every time.
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You bring entrepreneurial flair to see the opportunity of building this role into a long-term member of the team by unlocking the power and potential of how our systems can best serve us and our members.
What experience and track record do you have?
It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.
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Proven experience across CRM, databases, community/content platforms, newsletter distribution, integration and automation tools. This could be from previous roles such as data analytics, community building, digital marketing or business transformation.
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Comfortable with principles of coding in Python but no need to be a pro.
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Strong understanding of data management and GDPR requirements.
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Led digital transformation/change projects, with a strong approach to project management and stakeholder engagement.
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Designed and delivered training, and/or produced clear and concise written user guides, taking time to understand the needs and starting points of the team.
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Experience with management, analysis and visualisation of large-scale data sets - ideally in educational outcomes/performance.
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Experience of the realities of working for an early-stage organisation without a big team or huge budget. We are especially interested in those who have grown a tech team/function from the ground up.
Our expectation is that you have worked within the school education sector in England, though we are open to applicants who have not if you can show you have a good base of knowledge of the needs of school teachers and leaders.
What are the benefits?
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Opportunity to work within an early-stage, mission-driven organisation and shape its direction. With scope to grow this role in your own image to be your dream job at the end of the initial period.
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Fully remote, flexible working culture/flexible working hours.
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Pro rata £35,000-£38,000 dependent on experience
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Project-based and/or freelance contract based on performance milestones available for the right candidate
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This role is 2 days per week October 2024 - April 2025, with scope for it to grow into a long-term contract for more days per week.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
Location:
We are a fully remote team in the UK and Italy. We check-in daily online. We meet regularly face to face in London.
Timeline
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Applications open: Monday 2nd September 2024
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Deadline for applications: midnight Sunday 22nd September
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First round interviews: starting from 23rd September, finishing by 4th October
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Second round interviews: starting from 30th September, finishing by 4th October
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Notification of decision /appointment: week beginning 7th October
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Start date: as soon as possible after 14th October.
We expect this to be a popular role.
We will be inviting people to interview on a rolling basis.
We advise submitting an application early.
How do you apply?
To apply for the role please
- register your interest via our website no later than midday on Thursday 5th September AND/OR
- complete the application form that we'll send you by Sunday 22nd September
For the application form you’ll need:
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CV - max 2 sides
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Covering letter - outlining
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why you want to apply
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how your values, knowledge, skills and experience make you the best person for the role.
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Contact details of references
For an informal and confidential discussion about the role prior to application, DM Frances Ling on LinkedIn.
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.
Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.
Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.
This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.
In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.
Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.
This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.
You will be a qualified accountant, and will need to demonstrate:
· Proven experience in a leadership role;
· Experience at Board level and ability to work in collaboration with Trustees and colleagues;
· Understanding and experience of strategic risk management, finance audit and internal controls
You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference.
If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.
We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.
Recruitment timetable:
Application deadline: Sunday 13th October
Shortlisting: approx. Wednesday 16th October
First stage interviews: w/c 21st October
Second stage interviews: 2/c 4th November
To apply, please send your CV and supporting statement via the link by Sunday 13th October
For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.
Please submit your CV and cover letter (no more than sides for the cover letter).
About the role
We are seeking a Branch Development Manager to develop the support provided for Headway volunteer-led branches across the UK including with volunteering, policies and processes and best practice to ensure a high-quality service for acquired brain injury survivors.
You will drive innovation to deliver sustainable volunteering opportunities that contribute towards the ongoing success of the Headway network, ensuring acquired brain injury survivors can access the support they need within their own communities.
About you
We’re looking for someone with experience of volunteer engagement and development.
You will ideally have:
- A good understanding of the opportunities and challenges facing community-based voluntary organisations at a UK-wide level
- Outstanding organisational and project management skills, able to operate at a strategic level
- Experience of building relationships and partnership working within the third sector
- Knowledge of the legal, financial and governance framework within which third sector organisations operate
- A passion for supporting brain injury survivors, carers and families and the charities that support them
The full role profile and person specification is available to download below.
Benefits
As a staff member at Headway UK, you’ll have access the following range of benefits.
Financial Security
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working
- We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
This is an exciting time to be joining Headway and your chance to play a key role in the next chapter of our history.
If you would like to discuss the role, please feel free to contact Marie Peacock, Head of Network.
About Headway – the brain injury association
Every 90 seconds, a person is admitted to hospital in the UK with a serious brain injury. It can affect anyone at any time. When it does Headway is here to help.
Headway is the UK-wide leading charity working to improve life after brain injury. We are passionate about helping people to rebuild their lives, relearn lost skills and regain independence.
We know that with the right help, at the right time, there can be life after brain injury. In addition to providing direct services to those affected by a brain injury and campaigning to raise awareness of this often-hidden disability, Headway UK supports a network of 119 local organisations who support people with brain injuries, their families and carers, within their local communities.
The services provided by each one of these independently run Headway groups and branches vary depending on local needs. They each provide a lifeline to brain injury survivors, carers and family members they support.
Safeguarding
At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact Marie Peacock, Head of Network if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway and we look forward to getting to know you!
Next steps
- Closing date: Sunday 29th September 2024
- Shortlisting date: Week commencing 30th September 2024
- Interview: 10th and 11th October 2024
Headway is an equal opportunity employer.
Registered Charity No: 1025852
No agencies please
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this roles.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.