Head of supporter development jobs in greater london

For the full breakdown of responsibilities, please see the recruitment pack

Summary

We are seeking a proactive and diligent Compliance Officer to join our Recruitment and Operations team. You will be responsible for providing a robust compliant onboarding service for all successful applicants to our awardwinning Tutoring Programmes; ensuring all candidates are ready and fully eligible to start their delivering tuition sessions in colleges across the country. The ideal candidate will oversee the end-to-end onboarding process and ensure all pre-employment checks meet the standards required by Get Further and safer recruitment practices.

Key Responsibilities:

Compliance and Onboarding:

• Manage the end-to-end onboarding process, ensuring all pre-employment checks (Right to Work, DBS, references, and safeguarding requirements) are completed accurately and on time.
• Maintain accurate and secure records in line with GDPR and safer recruitment practices.
• Oversee the offboarding process where appropriate Safeguarding and Quality Assurance
• Ensure all safeguarding requirements are met and documented within our CRM system.
• Monitor compliance requirements and ensure continuous alignment with safer recruitment policies.
• Work closely with the Head of Recruitment to deliver in line with Get Further’s five-year strategy.

Communication and Stakeholder Engagement

• Manage tutor communications during the onboarding stage, ensuring candidate enquiries are responded to promptly via the shared mailbox.
• Liaise with College HR departments, providing assurance letters and compliance information for tutors.
• Collaborate with internal departments to ensure smooth onboarding and cross-team coordination.
• Support the onboarding process by reviewing and collating documentation and references.
• Ensure all Right to Work (RTW) checks are completed accurately and renewed and in a timely manner.
• Oversee the processing and verification of enhanced DBS checks, tutor reference requests and Social online Media checks.
• Ensure all safeguarding requirements are met and documented within our CRM database.
• Maintain accurate records in line with GDPR and compliance standards.
• Manage our Tutor Training booking process.
• Oversee the offboarding process where appropriate.
• Liaise with internal departments to ensure smooth onboarding and compliance.
• Manage tutor communications during the onboarding stage and oversee our onboarding mailbox – ensuring enquiries are responded to in a timely manner.
• Liaise with College HR departments and provide assurance letters for Get Further Tutors.
• Work with the Head of Recruitment to deliver Get Furthers five-year strategy.
• Manage the onboarding budget for tutors 

Who We’re Looking For

An enthusiastic and diligent team player with a passion for educational equality and inclusive hiring. You’ll thrive on building relationships, to creating a brilliant, supportive experience for applicants on their journey from start to finish. You’ll also bring a meticulous eye for detail and a commitment to safeguarding through thorough compliance checks and understand the importance of safer recruitment practices. If you're someone who combines people-first energy with process driven precision, we'd love to hear from you.

We welcome candidates from a wide range of backgrounds. Experience in the following areas may be particularly useful, but we understand that these skills can be gained in many different ways.

• Carrying out pre-employment checks such as Right to Work, DBS, or reference verification
• Managing onboarding or admissions processes and ensuring documentation is complete and accurate
• Handling sensitive or confidential information in line with safeguarding or GDPR requirements
• Coordinating compliance processes, audits, or record-keeping
• Supporting recruitment, HR, or people-focused processes in education, charities, local government, or other sectors.

We promote a supportive, collaborative, and inclusive working environment and are guided by our core values. These values are at the heart of our organisation’s personality. 

Job purpose

To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key working relationships

Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.

Key Responsibilities

1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations
• Undertaking debt advice file reviews
• Identifying advisers’ soft skill and technical training needs
• Providing constructive feedback, and pastoral support, to advisers and their line managers
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

3. Ensure project compliance and quality requirements are achieved.

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

4. Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice

Other:

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Person Specification

The successful candidate will demonstrate:

Essential Criteria:

1. Experience and Skills:

• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Hold a valid Money and. Pension Service accredited qualification in debt advice
• Have recent knowledge and experience of specialist debt casework
• Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
• Understanding of the issues involved in interviewing clients (all channels)
• Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
• Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
• Experience of the monitoring, managing and evaluation of projects and performance
• Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
• Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
• Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
• Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
• Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro

2. Communication and Interpersonal Skills:

• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.

3. Personal Attributes:

• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
• Commitment to empowering others by sharing knowledge and enabling action.

4. Commitment:

• Strong alignment with Toynbee Hall’s mission, strategy, and values.
• Willingness to participate in training and develop further understanding in areas such as safeguarding.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Youth Participation Officer

Fitzrovia Youth in Action is looking for an experienced, passionate and enthusiastic person for our Youth Participation Officer role. If you feel like this is you, we would love to hear from you!

The post holder will manage and develop youth-led community projects in which young people develop their leadership and employability skills through becoming actively involved in their community and participating in self-directed community action. The successful candidate will oversee the development and delivery of several youth-led community projects, primarily the organisation of youth-led community events, but might also include elements of other youth-led activities, such as youth action team, health champions and ambassadors. 

For example, typically, this would involve working with groups of around 10 young people in each cohort and support them to deliver their community event project over a 12-week period.  Examples of events include youth-led football tournaments, street parties and our community Christmas dinner. This post will be part of the delivery team overseeing self-directed community action projects. The post holder may also support drop-in sessions and other activities aimed at engaging young people and referring them onto the youth-led community action programme.

We are elated to be to offer this part time post and continue the social action work with young people.

You can find the role description and persocal spec below. 

To apply, please submit your CV and a cover letter (no more then two sides) explaining your experience and why you are suited. 

35 hours per week

Teddington, London Borough of Richmond

Ruils is run by, and for, disabled people. We exist to remove the barriers that prevent disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.

We work with the Richmond General Practice Alliance (RGPA) and our local Primary Care Networks to deliver personalised care services: Social Prescribing and Proactive Anticipatory Care (PAC). This allows GPs and other health care professionals to refer patients to a Link Worker or Care Coordinator, who can work with the individual and connect them with services and activities in their community. We have a team of 15 Link Workers and Care Coordinators spread throughout the borough and in this role you will lead and manage the team.

The NHS Plan also highlighted the need to focus on the prevention of long-term conditions and reduce health inequalities faced by sections of society. You will also lead the delivery of ‘Health in Your Hands’ and a Community Health and Wellbeing Programme, which focuses on targeting localities that are facing health inequalities due to high levels of social deprivation.

You may currently be:

• Social Prescribing Link Worker looking for career progression
• Working in the voluntary sector and looking for career progression into a management role
• An allied professional with knowledge of personalised care services
• An experienced manager looking for a new opportunity in the field of health and social care.

Duties and Responsibilities:

• Leading and motivating a team of professionals with differing skills and experience to deliver high quality services meeting Key Performance Indicators.
• Being a key member of the Charity’s leadership team able to consider and discuss the wider aspects of the charity outside of your own direct responsibilities.
• Working with the RGPA contract manager and the CEO to set and monitor targets for each project/service and identifying and resolving any issues that arise.
• Strong project management skills – able to set up projects, processes and communicate these clearly to the wider team.
• Creating coherent and comprehensive reports for stakeholders by analysing and collating data from different sources.
• Working on your own initiative and with minimum day to day supervision to achieve agreed goals and targets.
• Attending meetings and events, communicating effectively with a variety of individuals including health professionals and other organisations in the voluntary sector.
• Being responsible for the recruitment, selection, induction and training of new permanent or temporary staff.

What we can offer you:

• A vibrant and interesting work environment – every day is different
• An experienced and supportive leadership team
• Training and development opportunities
• Flexible working
• Kind and caring colleagues who work as a team
• A cycle to work scheme
• An employee assistance programme (EAP)

We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

To apply for the role, please send your CV and covering letter outlining how you meet the key requirements for the role (as outlined above). If you would like a full Job Description to aid your application, please request this, as detailed in 'How to Apply'.

Closing date: 23rd September 2025.

Face-to-face interviews will take place during the week commencing 29th September 2025.

Location: Based in Vincent House. Hybrid working available after the initial qualifying probation period.

Purpose of the job: To provide benefits advice and casework service to clients within our community.

About the role

Citizens Advice Enfield is a busy service helping around 6,000 clients a year to solve around 25,000 problems. We are open 5 days a week and currently operate a telephone adviceline triage service from 10am to 4pm Monday to Friday.

Our priority commissioned areas are Benefits, Debt and Housing and we have a small team of caseworkers for each. Appointments are booked through a combination of self-referral via the adviceline and referrals from funded partners.

Role Description

The purpose of the role is to work with the Head of Service and Quality, Project Manager and the Trainer to ensure smooth running of the day-to-day service and to mentor and support paid advice staff and volunteers to maintain national Citizens Advice standards.

This will involve:

• Supervising advice and gateway/triage sessions and caseworkers
• Supporting the delivery of the training and development plan along with the rest of the team
• Providing mentoring and support to caseworkers, advisers and adviceline Team members (gateway/triage volunteers) as required by the Service and Quality Manager and in line with the needs of the overall service

Citizens Advice Enfield is a great place to work – with a friendly and supportive team. 

What we give our staff

We offer a range of employee benefits including:

• 30 days annual leave (FTE).
• An employer matched pension contribution currently at 4%
• Access to Telus, an Employee Assistance Scheme which offers help and support with mental, financial, physical and emotional well-being.
• Opportunity for hybrid working following completion of probationary period.

Citizens Advice Enfield is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Do you have a passion for volunteerism, along with strong organisational and communication skills?

Would you like to join an ambitious £10 million programme empowering volunteering initiatives across East and North Hertfordshire?

We’re seeking a Programme Coordinator to support the development and delivery of a new collaborative, cross-sector programme in East and North Hertfordshire, aimed at growing and sustaining volunteers across health and community settings.

This is an exciting opportunity to join an innovative initiative that builds on the surge of volunteering for health we saw during the pandemic. With experience in project coordination or public engagement in the health, social care and/or VCFSE (voluntary, community, faith, social enterprise sector), the Programme Coordinator will support the Volunteering for Health programme delivery and engage with underrepresented groups in the local community.

Community Alliance (CABEH) is a growing organisation with an ambition to support the voluntary sector achieve meaningful change. This role is a key part of the wider Herts and West Essex Volunteering for Health Programme Team.

Essential skills, experience and personal attributes:

• A relevant degree or equivalent experience in a related field such as public health, community development, community engagement, social prescribing, and/or the Herts and West Essex VCFSE sector.
• Proven experience in supporting and coordinating projects, preferably within the VCFSE, health or social care sectors.
• Experience in research, data collection and analysis to inform project monitoring and evaluation.
• Experience in engaging with diverse communities.
• Excellent project coordination skills, including planning, monitoring, and reporting on project progress.
• Strong interpersonal and communication skills, both written and verbal, with the ability to present information clearly to a range of audiences.
• Good organisational skills and the ability to manage multiple tasks and priorities simultaneously, working across different locations.
• Proficiency in using standard office software, including word processing, spreadsheets, and presentation tools.
• Knowledge of safeguarding practices and commitment to promoting the welfare of vulnerable children, young people and adults.
• Understanding of equality and diversity principles and their application in the voluntary sector and health settings. 
• A proactive and self-motivated individual with the ability to work independently and as part of a team.
• Flexibility and willingness to adapt to changing project needs and priorities.
• Commitment to promoting health equity and improving life chances through volunteer engagement.
• Ability to travel extensively across Hertfordshire as required for the role.
• Willingness to work occasional evenings and weekends to accommodate project activities and events. 

Other essential requirements:

• Full, clean driving license and access to a vehicle for travel as required by the role
• Ability to work from both home, Community Alliance Broxbourne and East Herts hubs and office and the East & North Herts Hertfordshire Teaching NHS Trust office in the Lister Hospital, as well as attend meetings and events in various locations.
• Commitment to the values and policies of Community Alliance Broxbourne and East Herts, including equality, diversity, and confidentiality.

For more information, please visit our website.

Please submit a completed Application Form by Tuesday, 30th September 2025 at 12pm.

This post will be employed by Community Alliance Broxbourne and East Herts.

We're looking for a driven, proactive and resilient Talent Partner to join our People Team at our Head Office in Islington.

£29,785.00 per annum, working 35 hours per week.

Want to feel like you're in control of your carer? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As a Talent Partner you will provide proactive customer-focused administrative support across Recruitment, HR, and Learning & Development. You will drive process improvements and ensure efficient service delivery.

The starting salary for this role is £29,784.51, increasing to £30,784.51 after successfully passing probation.

The shift pattern for this role is Monday - Friday, 9.00am - 5.00pm, including hybrid working with a minimum of two days in the office.

This is a fixed term contract until 1st April 2026.

For a full job description, please visit our website.

About you:

• Organised, responsive, and customer focused
• Strong communicator with a collaborative mindset
• Detail-oriented, adaptable, and resilient under pressure
• Team Player who shares workload and learning with the team and builds a positive team culture
• Decisive and able to prioritise and manage multiple tasks
• Keen interest in HR and L&D career development

What you'll bring:

Essential:

• Experience in recruitment or Learning and Development environments
• Strong administrative and IT skills and experience
• Confident in delivering training and attending recruitment events
• Excellent communication and customer service

Desirable:

• Familiarity with iTrent and Learning Pool

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Finance Officer will have overall responsibility for entering all financial data in to Quickbooks, through to balance sheet stage. We are looking for an experienced book keeper, who can work with little supervision, and is able to manage workload to meet reporting deadlines. Duties and Responsibilities

• To enter, process and post invoices, expenses forms and requests for payment • Record income and expenditure

• Maintain and reconcile direct debits, to investigate and resolve discrepancies

• Maintain the petty cash system

• Undertake BACS payment runs

• Reconcile supplier statements to purchase ledger balances and resolve discrepancies

• Responsible for credit control

• Charge card reconciliation

• Reconcile bank accounts

• Calculate and enter accruals and prepayments, deferred income, deferred expenses, accrued income and all other postings necessary to prepare monthly management accounts on Quickbooks

• Reconcile all balance sheet accounts

• Calculate and post cost centre allocations

• Check monthly payroll to timesheets, prepare allocation of salary costs between cost centres and post payroll journal • Sourcing and purchasing office supplies

You will be working effectively and flexibly as part of a busy team. This list of tasks and responsibilities is not exhaustive, and the Post Holder may be required to undertake other duties as required by the Manager. 

For an informal chat, please contact Jacky Stafford on 014 42-41234 0

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

About the Role

The Disasters Emergency Committee (DEC) is seeking a qualified Systems Accountant with strong expertise in Infor SunSystems (including SunCloud) and financial systems optimisation. This consultancy role will ensure the effective use of Infor SunCloud and help maximise its potential. You will play a key role in a strategic initiative to enhance financial management, reporting, and operational efficiency through system improvements and automation.

***Please download the job description for full details***

About You

You are skilled Finance Systems Consultant with experience in Infor SunSystems (including SunCloud), financial reporting, and process automation. Ideally a qualified or part-qualified CCAB accountant (ACA, ACCA, CIMA), you will support system optimisation, enhance internal controls, and improve financial reporting using tools like Power BI. You will work closely with internal teams and third-party providers to streamline key processes and help shape DEC’s financial systems roadmap. Strong analytical, problem-solving, and communication skills are essential.

Key responsibilities:

• Drive automation and process improvements in finance operations.
• Provide expert SunSystems technical support.
• Manage third-party provider relationships and onboarding.
• Strengthen finance system controls and security.
• Enhance financial reporting and streamline month-end processes.
• Develop Power BI dashboards and support system integrations.
• Shape a 3–5-year financial systems roadmap.

How to Apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter [i.e. state your initials only, not your full name] by Tuesday 23 September 2025.

We are unable to support applications for our vacancies if you do not have the right to work in the UK

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

Job Title: Administration Officer
Reports to: Head of Foundation
Location: The Maqam Centre, London, NW10 3HJ
Contract: Permanent
Salary level: £30,000 - £35,000 + benefits

Role purpose

To provide efficient, high-quality administrative and communications support to the Foundation and its Head of Foundation. The Administrative Officer will act as a central point of contact for internal and external enquiries, oversee day-to-day office administration, manage correspondence, and support the Foundation’s communications, events, and compliance activities.

This role requires excellent organisational and communication skills, attention to detail, and the ability to work independently and collaboratively to support the smooth running of the Foundation.

Key duties and responsibilities

Administration and office support

· Act as the first point of contact (phone, email, in-person) for enquiries, providing professional and courteous service.

· Manage correspondence, including drafting, proofreading, and responding to routine communications.

· Maintain accurate records, filing systems, and databases.

· Support scheduling, diary management, and meeting coordination for the Head of Foundation.

· Prepare agendas, take accurate minutes, and circulate papers for meetings.

· Support the efficient day-to-day running of the office, including supplies and equipment, contact records, travel arrangements, and liaison with service providers.

Communications and publicity

· Support the preparation and publication of content for the Foundation’s website and social media channels.

· Draft and proofread communications, newsletters, and publicity materials.

· Maintain a consistent, professional tone across digital platforms.

· Assist with monitoring engagement and reporting on communications activity (as required).

Events and coordination

· Provide logistical and administrative support for events, workshops, and meetings.

· Assist with planning and delivery of Foundation events under the guidance of the Head of Foundation.

· Liaise with suppliers, venues, and participants to ensure smooth event operations.

Compliance and charity support

· Support the Head of Foundation in maintaining charity compliance records and documentation.

· Assist with drafting and maintaining policies and procedures as required.

· Undertake basic research and reporting to support Foundation governance.

Person specification

Essential:

· Strong administrative experience in a professional office or charity/education setting.

· Excellent organisational skills and attention to detail.

· Confident communicator, both written and verbal.

· Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to learn new systems quickly.

· Experience with social media platforms and website content management.

· Proven ability to draft clear, accurate minutes and reports.

· Ability to manage competing priorities and work independently.

· Professional, discreet, and reliable.

Desirable:

· Experience supporting events and project delivery.

· Knowledge of charity governance and compliance.

· Interest in education, interfaith work, or charitable initiatives.

Review and development

The post holder will be subject to an annual performance review with the Head of Foundation, and ongoing professional development will be encouraged.

Directorate: Marketing, Education, Events and Membership  
Reports to: Events and Education Manager
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a    required one day each month for all staff)
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities.  

This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager, Event Executive and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities.  You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board.  

This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community. 

Main Responsibilties 

Event & Course Management 

• Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials. 
• Support course logistics including venue sourcing and management, accommodation and travel, catering and AV. 
• Support stakeholder management at education courses, including communications with patients, sponsors and event supporters. 
• Occasional travel, including attendance and overnight stays at BSR conferences, courses and events.

Systems & Data Management 

• Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.  

Project Coordination 

• Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery. 
• Coordinate the education bursary programme, including promotion, application management and financial reconciliation. 
• Coordinate CPD accreditation of educational activities. 
• Support the delivery of digital sponsorship and educational partnership opportunities. 

Marketing & Communications 

• Work with the Marketing and Communications team to create digital content to engage target audiences.

General Duties 

• Manage events inbox and education team enquiries, delivering excellent customer service. 
• Input into education budgets by monitoring progress against income and expenditure for owned projects.
• Support with BSR Committee liaison and logistics. 
• Undertake any other reasonable duties as required by the Head of Education and the Events and Education Manager.

Person Specification

1.  Be enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives  
2.  Can work efficiently on a variety of digital systems and quick to pick up new programs 
3.  Have the confidence to manage stakeholders at all levels and to deal with external contacts  
4.  Have confident time and project management skills, you’ll be working on a lot of projects simultaneously  
5.  Demonstrate ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education 
6.  Can be professional and personable when communicating with customers and volunteers  

Equity, Inclusion and Diversity statement 

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.  

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 

Fundraising Manager

Hours: 37 hours a week

Salary: £44,100 per annum

Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base and/or home working.

Closing Date: Sunday 5th October, 11.59 pm 

*We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Please note that we are unable to accept sponsorship applications, and you will need the Right to Work in the UK.

Are you and experienced fundraiser that can hold and deliver a strategy?

We’re looking for an experienced fundraiser who can work alone and confidently to shape and grow our fundraising income.

At Age UK West Sussex, Brighton & Hove (AUKWSBH), we’re proud of the difference we make but we know we can’t stand still. With an ageing population and increasing demand for our services, we’re looking for a highly experienced Fundraiser Manager to help us grow our voluntary income and deepen our impact even further.

This is a pivotal role, leading the development and delivery of a sustainable fundraising strategy that supports our mission to help people love later life.

You will initially work alone as we shape and grow the team going forward. You’ll be confident and assertive in working across the different fundraising income streams and with your knowledge and experience, guide us on what we need to do next.

What You’ll Do

• Raise at least £500,000 in new money per annum, with a robust fundraising plan.
• Be an exceptional storyteller and writer, who can translate our impact into powerful cases for support across applications, campaigns and donor appeals.
• Shape the future of fundraising at AUKWSBH, advising on priorities and helping to grow the team. 

What You’ll Bring

• Knowledge and expertise in all areas of raising voluntary income, knowing where to spend time and energy for an organisation of our size and location.
• Confidence and compliance of fundraising best practice, fundraising governance and law.
• The ability to work independently, with the scope and ambition to grow the fundraising function and resources over time, including the possibility of line managing staff in future.

What We’ll Offer

• An opportunity to create lasting impact across a well-loved and ambitious organisation.
• A vibrant, values-driven culture where your voice and work matters.
• A flexible, supportive team with big plans and a collaborative mindset.
• Hybrid working, with the option to choose your main base from one of our centres (Brighton, Haywards Heath, Horsham, Burgess Hill or Bognor Regis), with the option of home working.

Benefits

We value our team and offer a brilliant benefits package, including:

• Flexible working options
• Ongoing professional development
• 28 days annual leave + bank holidays (pro rata for part-time roles)
• Blue Light Card eligibility
• BUPA Employee Assistance Programme (EAP)
• 4% auto-enrolment pension with life assurance
• Cycle to Work Scheme
• Electric Vehicle Scheme

How to Apply

To apply, please read the full Job Description and get to know us at Welcome to Age UK West Sussex, Brighton and Hove. Then submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We embrace innovation (yes, AI too!), but most importantly, we want to hear your voice.

Alternatively you can download our application form Age UK West Sussex, Brighton & Hove (aukwsbh) current vacancies.

Please note applications without a cover letter will not be shortlisted.

As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. If this applies to you, please indicate this clearly in your application.

We are unable to accept sponsorship applications and you will need the Right to Work in the UK.

The successful applicant will be subject to satisfactory references and DBS check.

Who We Are

At Age UK West Sussex, Brighton & Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go-to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected—we ensure that no one has to navigate later life alone.

Through our advice services, wellbeing programmes and vibrant community centres, we empower older people with the support, companionship and activities they need to live life to the fullest. Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected.

If you want to make a real difference, come and join us.

Equity, Diversity & Inclusion

We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age, or ability, has the opportunity to thrive.

As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. We also value the experience and contributions of older workers and are committed to age-friendly employment practices that support people at every stage of life.

We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews, or in the workplace, to ensure an inclusive and accessible experience for all applicants.

If you require any adjustments during the recruitment process, or need support with your application, please let us know.

Are you experienced in trust fundraising and ready to help make a meaningful impact?

We’re looking for a Trusts Fundraising Officer to join our Income Generation team at the Motor Neurone Disease (MND) Association. You’ll help secure funding from charitable trusts and foundations, supporting our vital work and strategic goals. You’ll manage a portfolio of funders, develop new opportunities, and create high-quality proposals that bring our work to life. You’ll also build strong relationships across teams and ensure accurate and timely reporting.

This is a great opportunity for someone who enjoys writing strong, impactful proposals and is keen to be more involved in building relationships, both internally and externally. You’ll be supported by a collaborative, friendly team and given a diverse portfolio with the chance to shape our future approach and influence how we work. We’re looking for someone who brings a thoughtful, tailored approach to trust fundraising, and who is excited by the opportunity to help us grow.

Key Responsibilities:

• Manage a portfolio of charitable trusts and grant-making bodies to achieve income targets
• Research and identify new funding prospects
• Develop clear, well-structured proposals for low- and mid-value funders
• Build strong internal relationships to support collaborative working
• Deliver timely and accurate reports and updates to funders
• Provide excellent stewardship to funders to support long-term engagement
• Maintain accurate and consistent records of fundraising data
• Contribute to wider team targets as part of the High Value team

About You:

• Proven experience of trust fundraising, meeting income targets
• Strong writing skills, with the ability to tailor content for different funders
• Confident in identifying and researching suitable funding opportunities
• Able to build and maintain positive working relationships internally and externally
• Highly organised and able to prioritise a varied workload
• Strong attention to detail
• Comfortable working both independently and as part of a team
• Skilled in using Microsoft Office and CRM systems (Dynamics 365 experience is desirable)

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with the flexibility to attend more regularly in line with business needs.

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate. 

You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.

You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders. 

You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.

Empathy and sensitivity are required to work closely with patients and their families and friends.

Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.

About the role

As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.

Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.

You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close 9am on 6 October 2025 and interviews will be held w/c 27 October 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief, marital status, or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.