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305

Head of supporter development jobs in greater london

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Third Solutions, London (Hybrid)
Up to £45500 per annum
Posted 6 days ago Apply Now
Centre 404, Islington (On-site)
circa £45,000 per year with some flexibility depending on experience
We seek a skilled and motivated Finance Manager to lead our finance function and help us build a financially resilient future.
Posted 3 days ago Apply Now
Closing in 6 days
Screen Share UK, NW5, London (Hybrid)
£36,000 - £38,000 per year
Lead our digital skills support for refugees across the UK. You will manage the programme and team, and lead our monitoring and evaluation.
Posted 6 days ago Apply Now
Closing in 7 days
CoppaFeel!, London (Hybrid)
£55,000 - £60,000 per year
CoppaFeel! is looking for a Head of Finance and Contracts to as we continue to grow and develop the organisation’s internal operations.
Posted 5 days ago
NFP People, Remote
Circa £33,500 (FTE circa £51k pa (inner £2,595 pa / outer £1,495 pa) London weighting
Posted 1 week ago
Access - The Foundation for Social Investment, London (Hybrid)
£37,200 per year
Recruiting a Programme Officer who will provide a support function for colleagues and build good relationships with our external partners.
Posted 2 days ago
Closing in 2 days
The National Gallery, London (Hybrid)
51,750 per annum
Posted 4 days ago
Closing today at 17:00
Medair, Kennington (Hybrid)
£28,900 per year (pro-rated to agreed working hours)
Help enable life-saving humanitarian work by providing vital financial, operational and fundraising support.
Posted 1 week ago
Closing in 6 days
Family Action, Remote
£65,782 - £72,959 per year
The roles primary function is to lead the operational teams and lead on strategic development and growth across the region.
Posted 2 days ago
Page 5 of 21
London, Greater London (Hybrid)
£36,500 - £40,000 per year
Full-time
Permanent
Job description

Are you passionate about delivering outstanding supporter experience and operational excellence?


Sue Ryder is seeking a proactive and experienced Supporter Services Team Leader to join our dynamic team. If you have a strong background in donation processing, financial reconciliation, and managing a team, this is your chance to make a real impact.


Supporting our Fundraising Directorate, you'll play a vital role in ensuring donation compliance, driving income processing efficiency, and leading a team to success. You'll work closely with the Supporter Services & Standards Manager to deliver strategic initiatives that support our mission.

Key responsibilities:

  • Lead donation compliance: Oversee best practices and Gift Aid operations, ensuring donations are processed in line with standards, including for third-party platforms.
  • Manage income processing & financial reconciliation: Take ownership of the financial reconciliation process, ensuring accuracy and transparency in income management.
  • Team Leadership: Line manage the income processing side of the Supporter Services & Standards team, supporting their development and fostering a high-performance culture.

What we're looking for:

  • Experience in supporter or customer care, particularly in donation processing and financial reconciliation.
  • Leadership skills: Proven ability to manage, inspire, and develop a team to achieve goals.
  • A passion for impact: A desire to contribute to the success of our fundraising efforts, and to help deliver strategic goals that support Sue Ryder’s mission.
  • Proactive mindset: Ability to take initiative, solve problems, and drive continuous improvement in donation management.


At Sue Ryder, we’re committed to making a real difference in people's lives. By joining our team, you’ll have the opportunity to contribute to our incredible work while advancing your own career in a supportive and rewarding environment. If you’re ready to take the next step in your career, we’d love to hear from you.

Competitive Benefits Package

  • Company pension scheme
  • 27 days holiday - rising to 33 with length of service plus bank holidays
  • Enhanced maternity and paternity pay
  • Enhanced sick pay
  • Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non-Binary Individuals
  • Refer a Friend scheme - £250 payment
  • Inclusion passports
  • Free Period Products
  • Electric Vehicle Scheme
  • Healthcare Cash Plan
  • Death in Service Benefit
  • Staff discount of 10% on new goods online 
  • Structured induction programme and learning and development opportunities.
  • and lots more. Please visit our careers website for the full list.


Closing date: 25th September
Interview date: w/c 6th or 13th October (inc test)

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

Application resources
Posted by
Sue Ryder View profile Organisation type Registered Charity Company size More than 1000
Posted on: 10 September 2025
Closing date: 25 September 2025 at 23:30
Job ref: 7691
Tags: Finance, Customer Service, Accounting, Accounts Payable, Business Intelligence, Compliance / Quality, Customer support, Engagement / Outreach, Monitoring and Evaluation, Direct / Supporters, Individual Giving, Legacy, Major Donor, Regional Fundraising, Digital Fundraising, Grants