Head of supporter experience jobs in brent, derby
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events & Fundraising Manager will work at the heart of our public events programme, helping to organise fundraising walks and other events across London and the South East, and raising funds to support the provision of free legal advice. Our events include the London Legal Walk -- an annual event which raises over £1 million each year -- regional Legal Walk events, and other fundraising events such as the Great Legal Quiz and the Great Legal Bake. LLST also purchases places for third party events such as the London Marathon, Brighton Marathon, and Big Half. We also raise money through individual and corporate donations.
The Events & Fundraising Manager's principal role is to manage these events and promote our fundraising in support of free legal advice charities in London and the South East. Your main duties and responsibilities will include the following:
- Organising events
- Establishing and managing partnerships
- Managing staff and volunteers
- Marketing and communications
We are looking for a candidate with demonstratable and relevant experience working at a senior level in mass participation and third-party challenge events. The person will be organised with experience managing projects, budgets, partnerships with funders and key stakeholders, suppliers, volunteers and staff.
Please see the attached Recruitment Pack for a more information about LLST and a full job description.
Please submit your CV and a covering letter via the Charity Job website.
The client requests no contact from agencies or media sales.
Head of Corporate Partnerships – Business Development
Circa £67,000 per annum
Permanent
Part home/Part office (Stratford, East London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Head of Corporate Partnerships – Business Development.
The Corporate Partnerships team at UNICEF UK secures and manages long-term, multi-million-pound partnerships with major UK companies. Comprising two distinct teams, the Head of Corporate Partnerships – Business Development will lead the Business Development function, driving the acquisition of new corporate supporters. Alongside the Head of Corporate Partnerships – Partnership Development, you will jointly lead the overall Corporate Partnerships team, ensuring a unified and seamless approach to the corporate partnerships strategy.
You will bring proven experience in team leadership and inspirational line management, alongside a strong track record of securing and developing six- and seven-figure corporate partnerships, including overseeing end-to-end contractual processes. Your strategic planning and implementation skills will be well-honed, and you will be adept at managing and leveraging budgets to drive income growth and monitor expenditure effectively.
Act now and visit our website via the apply button.
Closing date: 9am, Friday 29 August 2025.
First Round Interview date: Thursday 11 September 2025 via video conferencing (MS Teams)
Second Round Interview date: Thursday 18/Friday 19 September 2025, in-person at UNICEF UK’s East London Office
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children
· the opportunity to work in a leading children’s organisation making a difference to children around the world.
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.



Head of Finance
Education for Industry Group
Full-Time
Permanent
Electra House – London, Moorgate EC2M 6SE
About the role
As Head of Finance for EFI Group, you will play a pivotal role in safeguarding the Group’s financial health, enhancing operational insight, and supporting strategic decision-making.
Reporting directly to the CFO, you’ll lead a high-performing finance team, deliver insightful financial reporting, and act as a key business partner across all functions and subsidiaries. You will take a lead on month-end processes and reporting and preparation for the annual audit. You’ll also line manage, coach, and support junior finance team members, while providing accurate and timely financial information to budget holders across the organisation. Experience with developing integrated finance systems (Sage Intacct is in use) and the ability to work independently are essential. This is an exciting opportunity to contribute to a collaborative finance team where your expertise will directly support key financial decisions and continuous improvement.
About you
- Qualifications: CCAB qualified (ACCA, CIMA, ACA).
- Experience and Team Leadership: Proven experience in a similar finance role, including managing a team.
- Expertise: Strong knowledge of double-entry bookkeeping and key accounting functions such as reconciliations and ledger management.
- Passion: Proactive, flexible, and a collaborative team player.
- Gravitas: Comfortable with business partnering at all levels of the business and liaising with external auditors and banks as needed.
If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.
Why The EFI?
We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:
- Funded professional qualifications, personal growth allowance and annual CPD.
- Generous and flexible leave options, including an around-the-world trip after five years of service.
- Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave.
- Monthly wellbeing allowance and financial loan options to support your financial health.
Salary:
From £58,000 to £60,000 per annum, subject to qualifications and experience
How to apply/Next Steps:
Create an account via our website, click 'Start Application' and submit your completed application form. Please note as we are an education provider, we will need a completed Application Form.
Closing Date:
8am on Tuesday, 9 September 2025.
More Information/Contact us:
For more information about the EFI Group, visit our EFI website and refer to the job description.
The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.
Thank you for sharing our values and commitment to student safety.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Target Housing we are dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. Over the past 30 years we have shown that stable accommodation and support can help transform lives and empower people to achieve independence. We have grown from small beginnings to become a complex charitable company and Registered Provider, owning over 160 properties and leasing many more.
We’re looking for a strategic, values led leader to oversee the operational delivery of our Asylum Accommodation and Support Service across South Yorkshire, the Humber, Derby and Nottingham.
About the role:
This is a pivotal leadership role at the heart of our organisation’s mission to provide safe, dignified and compassionate housing for asylum seekers across South Yorkshire, the Humber, Derby and Nottingham.
As Head of Operations (Asylum Services), you will lead the strategic delivery and performance of our Asylum Accommodation and Support Contract (AASC), one of our most significant and impactful services. You’ll oversee multiple service delivery sites and ensure that our work consistently meets high standards for compliance, safeguarding, quality and value.
You will be the senior point of contact for key external stakeholders, including national providers, Home Office representatives, commissioners and regulatory bodies. Internally, you’ll line-manage a team of Service Managers, supporting them to lead high-performing, resilient teams across multiple locations.
The role gives you the space to focus on strategic impact rather than daily logistics. With operational delivery managed by your Service Manager colleagues, your focus will be on driving quality, stakeholder engagement, continuous improvement, and shaping the future of asylum support services in the region.
You’ll also play an active role in the Senior Leadership Team, working closely with the CEO to inform organisational strategy and develop new services that align with our values and respond to emerging needs in the communities we serve.
This is a unique opportunity for someone who thrives in a purpose-led environment and wants to lead services that truly change lives.
This job is for you if you have...
- Senior leadership experience in housing, asylum, homelessness or public sector contracts
- Strong stakeholder engagement skills, including with commissioners and regulators
- Knowledge of safeguarding and housing support for vulnerable groups
- Experience managing dispersed teams and complex compliance environments
- A genuine passion for social justice and systemic change
What we offer you...
- 28 days’ holiday rising to 33 (plus bank holidays)
- Flexible working options (after onboarding)
- 4% employer matched pension contribution
- Westfield Health cover (optical, dental, mental health & more)
- Access to Lifetime Financial planning support
- Mileage reimbursement (45p per mile)
- A collaborative and purpose-led leadership culture
This role is subject to Enhanced DBS and CTC clearance, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks.
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
We deliver high standards of housing & support, enabling vulnerable people to live independently, fulfil their potential and contribute to society
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Urban Saints (formally known as Crusaders) equips youth leaders to disciple young people in today's changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the role
As our Support Care Coordinator, you will be the friendly and professional first point of contact for our valued Crusaders Associates, those who have been on the journey with Urban Saints since we were known as Crusaders. You’ll play a key role in delivering exceptional supporter experiences. Your work will help continue and build lasting relationships that inspire ongoing support for our mission from those who have journeyed with us over many years.
You'll be responsible for:
- Responding to associate enquiries via phone, email, and post in a timely, warm, and professional manner, with empathy and attention to detail throughout.
- Listening and responding to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Developing a programme to regularly thank donors for their support.
- Ensuring supporters feel valued and appreciated.
- Maintaining accurate supporter records on our CRM system, ensuring compliance with GDPR.
- Working closely with the Head of Development to ensure consistent messaging and supporter journeys.
The role is home-based with regular travel required to visit supporters and to supporter events across the UK.
About You
We’re looking for a compassionate and highly organised individual who excels in building meaningful relationships and delivering exceptional supporter care.
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
How to Apply
For full details, please see the recruitment pack. You'll need to send us:
- Your CV.
- A covering letter of no more than two sides explaining why you are a good match for this role, making reference to the responsibilities, skills and experience identified in the recruitment pack.
The closing date for applications is Friday 29th August, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.
The client requests no contact from agencies or media sales.
Location: West London (Hybrid working after probation)
Salary: Up to £80,000, depending on experience
Contract: Permanent
An opportunity to lead finance at the heart of a values-driven charity.
A dynamic, vibrant London-based community charity is seeking an experienced and forward-thinking Head of Finance to join its Executive Team. This is a pivotal leadership role, shaping financial strategy, strengthening systems and reporting, and enabling the delivery of ambitious community-focused projects.
The Head of Finance will provide strategic financial leadership to the CEO, Board and senior colleagues, oversee a high-performing finance team, and take responsibility for financial planning, compliance, audit, and risk. The role also has oversight of IT strategy and systems, ensuring they are fit for purpose and support the charity’s growth.
With such a vibrant community and complex organisation chart, this role will require someone who can commit to going to the office full time while in probabtion to get a good understanding of the organisations needs, after 3 month probation a hybrid model of 3 days a week would be adopted.
Key Responsibilities
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Lead and develop the finance team, ensuring robust reporting and insight to support decision-making.
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Partner with the CEO, Executive Team and Trustees to shape and deliver strategy.
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Oversee financial accounts, forecasting, cashflow and reserves, ensuring compliance with all statutory requirements.
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Provide leadership for the Finance, Audit & Risk Committee.
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Support major capital and refurbishment projects with financial planning and oversight.
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Manage the charity’s IT and data strategy, including outsourced IT provision.
About You
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Qualified accountant (ACA, ACCA, CIMA or equivalent).
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Senior-level experience in a complex organisation, ideally in the charity sector.
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Strong track record of financial leadership, reporting and compliance.
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Experience of leading and developing teams.
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Knowledge of charity accounting, VAT and Corporation Tax.
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Collaborative, resilient and values-led, with excellent communication and influencing skills.
Why Join?
This is an exciting time to join a growing organisation with a bold vision for the future. The role offers the chance to make a real difference in shaping financial strategy and enabling large-scale projects that will deliver lasting community impact.
Anyone local to W11 who is looking to make an impact, then this could be what you are looking for.
Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:
1. A women only drop-in service
2. An advocacy service
3. An outreach service
We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service.
Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.
Job purpose:
The Head of Services role is critical to leading the delivery of the best possible support to the women who use our services. The Head of Services has lead responsibility for continuous review of the effectiveness of our services and whether they are meeting women’s needs. She needs to be in touch with what is happening in the lives of the women using our services.
We are looking for a strategic thinker who can shape and lead the future direction of our service, ensuring it continues to meet the complex and evolving needs of women affected by sexual exploitation. This person will have the vision to identify what needs to change and the leadership skills to drive that change with confidence and clarity.
They will be an empowering leader, capable of inspiring and supporting a skilled team of support workers and volunteers who are engaged in emotionally demanding work and who rely on strong, compassionate oversight. A deep understanding of the risks faced by the women we support—and a commitment to reducing those risks—must be at the heart of their approach.
§ Closing date: 15 September 2025
§ Interview date: 25 and 26 September
For full job description and application process on our website and below.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Head of Individual Giving in order to lead on the development and delivery of a forward thinking Individual Giving strategy that drives donor acquisition, retention and income growth.
You will manage and grow a diverse range of fundraising products across Regular and Personal Donations, Payroll Giving, Legacies, In Memory, and Mid Value Donors. With the support of experienced colleagues in Events, Partnerships and MarComms, you will build a seamless and supporter focused experience that boosts engagement across all touchpoints.
you’ll be responsible for growing awareness and diversifying income through well planned, evidence based fundraising and strategic communication. You’ll lead campaigns, manage digital and offline channels, coordinate fundraising events, and report clearly on performance and progress.
You’ll work closely with the CEO and senior leadership, shaping messaging that inspires donors and stakeholders, while also managing volunteers and apprentices to support campaign delivery. The role is varied, rewarding, and deeply rooted in creating a more inclusive society.
As a Head of Individual Giving you will:
- Lead the design and execution of an integrated Individual Giving strategy
- Develop engaging supporter journeys using automation and personalisation tools
- Test and scale new giving products to reach wider and more diverse audiences
- Use data and insight to guide decision making and evaluate success
- Work cross functionally to align fundraising and communications for a cohesive supporter experience
- Manage the delivery of donor appeals and campaigns from concept to execution
About You:
You’re an experienced Individual Giving specialist with a strong track record of delivering income growth across multiple channels. You understand the value of data, automation and personalisation, and know how to turn supporter insight into action.
You’re creative, proactive, and results driven, with excellent communication and relationship building skills. You bring energy, innovation, and a genuine passion for building meaningful supporter relationships that last.
To be successful, you must have experience:
- Significant experience in Individual Giving, Legacy or Personal Giving, including digital
- Strong understanding of donor journeys, segmentation, and CRM systems
- Proven ability to develop and deliver integrated fundraising campaigns
- Experience managing budgets, agencies, and campaign performance
- Exceptional communication and influencing skills
Salary: £50,000 - £55,000 DOE
Location: Remote (occasional travel to regional Hubs in the North-East, Manchester, and Norfolk)
Contract: Permanent, Full-time (37.5 hours/week)
Closing date: 28th August at 9am
Interview: w/c 1st September
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Royal Commonwealth Society is seeking a highly organised, proactive, and experienced events manager to lead the planning and execution of its diverse portfolio of high-profile and fundraising events. The postholder will manage the full lifecycle of events - from concept through delivery - ensuring every event reflects the Society’s values and enhances its reputation and reach.
Flagship events include the Commonwealth Day Service at Westminster Abbey, an Award Ceremony for The Queen’s Commonwealth Essay Competition at Buckingham Palace, the High Commissioners’ Banquet at Mansion House, and other ceremonial, stakeholder, youth, and fundraising engagements.
Key responsibilities:
- Lead the end-to-end management of all RCS events, ensuring the successful delivery of high-profile, ceremonial, and fundraising events.
- Oversee event planning, including venue sourcing, contract negotiation, supplier coordination, protocol, security, AV, catering, and staffing.
- Manage the delivery of the Commonwealth Day Service at Westminster Abbey, ensuring coordination with the Royal Household, Westminster Abbey, the BBC, and government departments.
- Deliver a Commonwealth Concert as a key fundraising and engagement event, managing all artistic, production, and logistical elements.
- Organise the High Commissioners’ Banquet at Mansion House, coordinating with the City of London Corporation, the Commonwealth Enterprise and Investment Council, diplomatic missions, and keynote speakers.
- Support other public-facing events, including those connected to The Queen’s Commonwealth Essay Competition, and the Commonwealth Clean Oceans Plastics Campaign.
- Prepare and manage budgets, ensuring events are delivered on time and within financial parameters.
- Oversee guest and stakeholder management, including invitations, RSVP tracking, VIP handling, seating plans, and pre-event briefings.
- Prepare comprehensive briefing materials for events, including biographies, guest lists, and running orders, ensuring accuracy and alignment with protocol requirements.
- Draft and coordinate speaking notes for key participants and speakers, tailored to the event’s purpose, audience, and messaging objectives.
- Maintain and update key documentation, including event timelines, run sheets, contact lists, and risk assessments.
- Support post-event evaluation, producing summary reports and identifying lessons learned.
- Assist in fundraising endeavours such as grant writing and donor stewardship.
- Other duties as and when required.
We are looking for someone to lead our home energy retrofit services, instilling a culture of high performance and outstanding results. You will have retrofit experience which will help to build our paid-for whole-house retrofit services, secure funding through publicly funded programmes and identify wider funding opportunities. Working with the Director of Household Energy Services (HES) and as a member of the HES Leadership Team, you will deliver a clear vision and strategic direction for the retrofit team. You will also participate as a member of the wider Senior Management Team (SMT).
Pay and conditions
- The role is full-time (37.5 hours per week) however, we are prepared to be flexible and will accept offers from those who would prefer part time work of 30 hours.
- The salary will be £48,726 to £58,365.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Oversee key aspects of retrofit delivery in the HES portfolio, including resource utilisation and workload planning, project monitoring and evaluation.
- Ensure retrofit staff in the HES team remain utilised by other departments and are sufficiently supported to deliver their work and reach their potential.
- Ensure that organisational planning systems are up to date and provide an accurate report to the Director of HES and the SMT.
- To work with retrofit project managers to help maintain effective financial controls of our retrofit projects, and provide the Directors of HES and Development with up-to-date projections of spend and expenditure.
- To take responsibility for the quality of outputs of the HES team’s retrofit work, including timely reporting to project partners and funders.
- To oversee line management and professional development of all retrofit staff.
- To work with the Director of HES to identify and create new opportunities for CSE to deliver our strategic objectives in relation to retrofit.
- To provide strategic direction to all large retrofit projects and contribute to the delivery of specific projects as relevant, and to enable the provision of retrofit expertise to other projects across CSE..
- To provide input to the organisation’s business plan with respect to retrofit opportunities and services for the year ahead, forecasting staffing needs and helping to establish the 3-year budget for the team.
- To share with other Heads of Team collective responsibility for the day-to-day operation of the organisation, representing the HES team’s retrofit work as a member of the SMT.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Minimum Maths/English GCSE or equivalent.
- Knowledge of a range of energy efficiency and low carbon technologies.
- Knowledge of the policy framework and funding landscape for retrofit programmes
- Extensive experience of delivering retrofit project services or programmes.
- Experience of working with installers of energy efficiency measures and low carbon technologies.
- Experience of developing new projects and services that offer energy efficiency measures and low carbon technologies to householders or businesses.
- Line management experience.
- Excellent reporting and analytical skills.
- Excellent written and verbal communication skills, experience of writing effective technical or non-technical summaries of complex issues.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our CSE website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
To be considered for this role an application form must be sent via the email address in the 'Information for Applicants'.
The closing date for applications is 5pm on Friday 12 September 2025.
If you have not heard from us by Monday 15 September, please assume that your application has been unsuccessful.
Interviews will take place in-person at our offices in Bristol on Wednesday 17 September 2025, though subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Job title: Senior Supporter Engagement Officer
Responsible to: Fundraising Operations Manager
Salary: £30,900 FTE pro rata (£20,085 actual)
Hours of work: Part time (0.65FTE/22.75 hours per week). Exact days/times to be agreed upon appointment. We consider flexible working requests
Annual leave: 30 days with 8 additional Bank Holidays pro rata
Location: Remote - location is flexible with option to be home based anywhere in the UK. Hybrid/office based also available (head office is in Bristol)
Closing date: 15th September - midday
About Action for ME
Action for ME is the only charity in the UK providing support, including healthcare, to people of all ages affected by ME. The charity was founded by Sue Finlay in 1987 and since then has been taking holistic approach so we can make an impact on multiple fronts - from amplifying the voices of people affected by ME in Government and leading on breakthrough research, to providing "lifeline" support and unique healthcare services on a daily basis.
Myalgic Encephalomyelitis (ME), sometimes referred to and diagnosed as Chronic Fatigue Syndrome (CFS), is a chronic, fluctuating disease, causing symptoms such as post-exertional malaise (PEM), sleep problems, problems with thinking and memory (brain fog), pain and crushing fatigue. There are an estimated 1.3 million people living with ME or ME-like symptoms, including PEM, in the UK alone.
Even in its so-called mildest form, ME can have a significant impact on an individual’s life, and not just on their health. A lack of understanding and awareness about ME means patients can experience disbelief, and even discrimination, from friends, family, health and social care professionals, employers and teachers.
For the first time there is an increased awareness of post viral illness because of the Covid -19 pandemic. After decades of neglect this offers Action for ME an opportunity to accelerate our work for people with ME in a way we have never been able to do before. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
Job purpose
This role will deliver an exceptional supporter experience to our donors, building and maintaining strong relationships with our supporters. Working closely with other members of the fundraising and communications teams, you will deliver our supporter journey, maintain regular communication with donors and be an integral part of our fundraising campaigns and appeals.
Key duties
- Work with the Fundraising Operations Manager to deliver our supporter journey, engaging current and prospective donors with our work and giving them an excellent experience of supporting Action for ME.
- Be responsible for creating the methods that ensure each supporter relationship is maximised, increasing retention rates for a growing supporter base. As such you will be required to engage with supporters so that they feel valued, and relationships can be developed further for the benefit of the charity.
- Lead on thanking donors, including making phone calls to donors as part of stewardship.
- Work closely with the Fundraising Operations Manager and the team to support the growth of income streams, including but not limited to, individual giving, Gift Aid, legacies, trading, community fundraising and membership.
- Work with the communications team on the delivery of digital communications, including social media and e-communications for a diverse range of audiences.
- Play a key role in fundraising appeals and campaigns including our yearly Big Give Christmas Challenge, Summer Appeal, Thanking Campaign and any other fundraising initiative or project as directed by the Fundraising Operations Manager or Director of Fundraising.
- Ensure excellent supporter care and maintenance of accurate database records.
- Create inspiring donor communications, including stories and impact from our wider work (support & healthcare services, research and policy work)
- Work closely with the Philanthropy Manager to identify potential major donors.
- Develop innovative and creative ways of widening our supporter base and increasing donations.
Other duties
- To attend and contribute constructively to team meetings and other meetings as required.
- Supervise fundraising volunteers as required.
- Occasional attendance at fundraising events.
- To positively promote the work and activities of Action for ME at all times.
- To contribute to the team’s overall strategy, ongoing workplan and annual planning.
- To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising or the Chief Executive.
- Act as an advocate for the Charity and its work.
Person specification
Experience and knowledge
- Minimum 2 years previous fundraising experience
- Demonstrable skills in stewarding supporters and donors.
- Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
- Experience of using a CRM database, preferably Raiser’s Edge
- Proven experience of effective donor stewardship approaches
Skills and Behaviours
- Excellent written and verbal communication skills including creating engaging donor communications
- Ability to work methodically, managing and prioritising a varied workload.
- Ability to use own initiative, work independently and to work well in a remote team.
- An understanding of data protection including UK GDPR related to fundraising
- An understanding of ME, the impact on people affected by it and associated current political, health, policy and social issues (desirable).
Attitudes and values
- Enthusiasm
- Integrity
- Resilient
Key competencies
- Effective communicator
- Results driven
- Attention to detail
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Are you looking to join a charity where you can make a real impact? Eden Brown Charities are delighted to be partnering with the wonderful Zoe's Baby Hospice in Coventry to recruit them a Head of Fundraising to lead an ambitious team at an exciting time for the Charity.
Zoe's Place Baby Hospice supports babies and young children aged from birth to five who have life-limiting/life-threatening conditions.
Their incredible work ensures that very unwell children can enjoy the best possible quality of life and they support their families throughout their journey.
The Baby hospices, based in Coventry and Middlesbrough, offer respite, palliative and end of life care for children, as well as support for the whole family. With a range of play therapies and fun activities their team of specialists work together to make every moment of childhood count.
About the Role
As Head of Fundraising at Coventry you will be leading a team of Fundraisers at an incredibly exciting time for the Charity as they look to grow and diversify income streams. You will work towards income targets as well as mentoring and growing the existing team. The value "To always put the child at the centre of everything we do" is key and this role is perfect for a fundraising leader to work innovatively and strategically whilst raising income for a truly wonderful cause.
You will develop relationships across Corporate and Community groups as well as raise the profile of Zoe's Baby Hospice in the local area.
About you
To be successful in this role you must have;
- had at least 2 years of experience as a manager in a fundraising team with responsibility for leading, motivating, directing and monitoring the daily activities of others and facilitating professional development
- Experience of creating and implementing a strategy to ensure diverse and sustainable income streams are in place
- Experience of managing budgets
- Experience of planning and delivery of fundraising events and/ or campaigns
Please note that this is a Hybrid role with time spent in the office in Coventry and some home working. The closing date is the 10th September. Please call Laura Iliff on 07442607841 for more information.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Global Head of Finance
Hybrid: London, Spitalfields & homeworking
Full-Time | Permanent
Salary: Upward of £87, 822, depending on years of experience in a comparable role + Excellent Benefits
*Details of how to apply at the bottom of the advert*
MLC Partners are proud to be exclusively partnering with The Fund for Global Human Rights. This is a pivotal leadership role within the organisation, and an opportunity to contribute your skills within a purpose-driven, values-led organisation that recognises the importance of a people-centred approach to leadership and operations.
The Fund is an international nonprofit that exists to support grassroots human rights activists across the globe, those working with courage and conviction in their communities to create a fairer, more just world. Since 2002, the Fund has channelled more than $165 million in flexible, long-term support to local leaders and organisations on the front lines of change.
At the Fund, finance plays a central role in supporting effective, sustainable human rights work around the world. The organisation is committed to fostering a working environment where people feel respected and supported. Their values of respect, integrity, agility, sustainability, and inclusivity, are embedded in both strategic direction and in day-to-day decision-making.
This is a significant moment for the Fund as it embarks on the next phase of its strategic growth, and following recent organisational reviews, they are building the internal systems and leadership needed to sustain its long-term impact.
The Role
As Global Head of Finance, you will lead a small, dedicated international team, overseeing strategic financial planning, operational excellence, and regulatory compliance across UK and US entities.
You’ll play a key role on the Fund’s management team, ensuring financial integrity, promoting sustainable growth, and partnering across functions to embed strong financial practices organisation-wide.
This is both a strategic and hands-on role, offering the opportunity to guide long-term financial direction while staying closely connected to day-to-day operations and people.
Duties include, but aren’t limited to:
- Financial planning, reporting and strategy: managing annual budget cycle, produce monthly, quarterly and annual finance reports.
- Compliance, Audit and Risk Management: Oversee annual audits for both US and UK entities, support compliance checks and procurement systems meet organisational and donor requirements.
- Investment, Treasury and External Relations: Monitor and management investment and cash accounts across both the US and UK – optimising returns. Managing external banking, investment and lease negotiations, managing annual vendor negotiations and renewals globally.
- Systems optimisation and process improvement.
- Team leadership: Lead and support the finance team, reviewing outputs, resolving issues to support high performance. Oversee financial training to all budget holders to maintain financial literacy and accountability across the organisation.
Essential experience
The successful candidate will possess blends of technical financial expertise with operational leadership with a continuous commitment to purpose-driven work. You will have:
- Professional financial qualification (CPA, ACCA, CIMA or equivalent)
- Senior-level finance experience in an international charity or NGO sector.
- Strong familiarity with both UK SORP and US GAAP.
- Proven extensive knowledge of strategic financial leadership.
- Experience supporting grant management and donor reporting.
- A commitment to human rights, social justice, and inclusive workplaces.
- Mindset for process improvement and cross collaboration and partnership.
- Strong commitment to building and maintaining a diverse and inclusive workplace.
How to Apply/Interview dates
To apply for this role, either apply directly via the Charityjobs link with an updated CV and Cover Letter, or see details on 'How to apply' page on the candidate pack attached, and send details to the specified central inbox. To discuss the role details, please reach out to Annabelle at MLC Partners.
We particularly welcome applications from individuals from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
- Application closing date: 1st September
- 1st stage interviews (virtual): 17th & 18th September
- 2nd stage interviews (face-to-face in Spitalfields): 25th September
Head of Talent
Location: Birmingham, B15 1LZ
Salary: £90,306 per annum
Hours: 35 per week
Term: Permanent
Our tenants come first, second and third. Our new Corporate Plan “Tenants at Heart” sets out our vision: to provide quality, affordable homes across the Midlands and deliver the very best professional landlord services. To make that vision a reality, we need exceptional people – today and for the future. That's where you come in.
As our new Head of Talent, you'll play a pivotal role in making sure we have the leadership, skills and capability to deliver on our promises to tenants. You'll lead a talented team covering talent development, training and early careers – shaping and delivering a forward-thinking talent and organisational development strategy.
Reporting to our Director of People, your role will include but won't be limited to:
- Building robust succession pipelines for critical roles, ensuring we have the leaders and specialists to meet the challenges of our sector.
- Developing and leading delivery of our early careers programmes, including our new graduate and paid internship schemes; supporting the establishment region's first Housing Skills Academy, inspiring the brightest talent to see housing as a career of choice.
- Working with senior leaders and HR colleagues to embed a performance culture, where every colleague understands how their role contributes to our tenants' experience.
- Deliver targeted learning and development to build the skills needed to achieve our Corporate Plan's four pillars: modern homes, quality services, financial resilience, and one team working together for our tenants.
About you: You'll be a strategic people leader with a track record of developing talent pipelines that support business growth and transformation. You'll bring:
- Chartered CIPD status (or equivalent), with evidence of continuing professional development.
- Experience of translating organisational priorities into successful talent development strategies.
- Experience of leading teams and delivering large-scale development programmes.
- Extensive experience of designing and delivering an early careers programme, aligned to the future skills of the business.
- A collaborative style, able to build strong relationships across the organisation and with external partners.
Who are Midland Heart? We're one team working together for our tenants. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.
Applications close at midnight on 1st September 2025.
Initial interviews (via video call) are scheduled to take place 11th and 12th September, with final assessments scheduled for 19th September 2025.
Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal where the is a Candidate Information Pack. To apply submit a CV and a cover letter on our portal highlighting why you're the right person for the role.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
Recruitment agencies
Midland Heart only pays agency fees where we have a signed agreement in place and that agency has been formally engaged to work on a specific role by a member of our Resourcing team. We do not pay agency fees when speculative and unsolicited CVs are submitted to any of our employees or via our careers website. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Midland Heart will be deemed evidence of full and unlimited acceptance of this approach.
Could you lead and manage British Heart Foundation’s (BHF) Medical Technology portfolio to help deliver our vision of a world free from the fear of heart and circulatory disease?
We’re seeking an experience leader to join us as our Head of Product and manage our Medical Technology portfolio, which spans clinical and healthcare solutions, research platforms, and health insight products. This portfolio is delivered through a bi-modal approach—a blend of agile product development and structured project delivery—encompassing build, buy, and partner strategies.
About the role
As our Head of Product, you’ll:
- Own and evolve the Medical Technology product portfolio, ensuring alignment with BHF’s Medical and Technology strategies.
- Lead product strategy and execution across multiple disciplines, and product portfolio.
- Collaborate closely with senior stakeholders in the Medical Directorate to shape and deliver products that support BHF’s mission and medical objectives.
- Be responsible for prioritisation, customer value delivery, communication, scheduling, resourcing, and financial oversight across the portfolio.
- Operate as a key member of the Technology Senior Leadership Team, contributing to strategic planning and cross-functional leadership under the guidance of the Director of Technology and Chief Technology Officer.
About Technology at BHF
Technology is a critical enabler of BHF’s mission. From transforming patient experiences through digital health tools like RevivR and The Circuit, to advancing research through AI and data analytics, our Medical Technology portfolio is at the forefront of innovation.
We’ve established dedicated product teams to ensure consistent access to technology expertise and services, enabling the Medical Directorate to deliver impactful outcomes.
Working arrangements
Please note This is a 12-month fixed term contract, covering family leave, and we'll be looking for candidates to be able to join us as soon as possible.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
You’ll bring:
- Proven experience in bi-modal product and portfolio delivery, ideally within a similarly complex organisation.
- A commercial mindset and strategic thinking capabilities, with a track record of shaping and delivering product strategies.
- Existing Head of knowledge and strong leadership skills, able to manage multi-disciplinary teams and influence senior stakeholders.
- Deep understanding of customer needs, market trends, and emerging technologies in health and research.
- Proficiency in agile methodologies (Agile), product ownership, and translating user insights into actionable product requirements.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
First stage interviews will be held w/c 1st September, via MS Teams. Second stage interviews will be held in person, at our London office, which will include a presentation element, as well as a chance for you to meet with some key stakeholders this role will work closely with.
How to Apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
