Head of supporter experience jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 22.5 – 3 days flexible
Salary £40k FTE
Location: Remote working with some travel for meetings. Based preferably between Birmingham and Manchester.
Contract Type: Permanent
Make a real difference—join a team that’s changing lives.
At Fuel Bank Foundation, we’re united by a shared mission: ensuring no one must choose between heating and eating. Every day, we provide urgent support to people in fuel crisis—offering emergency financial help, expert advice, and long-term advocacy to drive systemic change.
But we don’t stop there. We also invest in our people—because the wellbeing and development of our team is at the heart of our impact. If you’re passionate about delivering meaningful change, this is your chance to be part of something special.
The Opportunity: Change & Improvement Support Lead
We’re looking for a proactive and detail-focused Change & Improvement Support Lead to join our team. In this role, you’ll help drive our transformation agenda—supporting projects that improve operational efficiency, enhance service delivery, and enable us to better serve those who rely on us.
You’ll work closely with the Head of Change & Improvement and colleagues across departments, ensuring projects run smoothly, stakeholders are engaged, and changes are implemented effectively. This is a hands-on role ideal for someone with project and change experience, strong analytical skills, a passion for problem-solving, and a commitment to delivering high-quality, people-first improvements
What You’ll Do:
- Project & Change Coordination:
Support and coordinate a range of change initiatives—maintaining accurate documentation, managing risks, and tracking progress. - Business Analysis:
Translate business needs into clear, practical solutions; develop BRDs; and help ensure the right improvements are delivered. - Testing & Implementation:
Support user acceptance testing (UAT), write test scripts, and assist with rollouts, training, and post-implementation reviews. - Process Improvement:
Map and redesign processes for greater efficiency, clarity, and impact—collaborating with teams to embed change. - Stakeholder Engagement:
Communicate change effectively across the organisation and foster a culture of shared ownership and continuous improvement. - Performance Monitoring:
Help collect and analyse project data, identify root causes of issues, and track success against KPIs and impact metrics.
What You’ll Bring:
- Experience supporting or delivering business change or improvement projects.
- Strong problem-solving skills and a keen analytical mindset.
- Confidence using Microsoft Office (especially Excel) and process mapping tools (e.g., Visio).
- Understanding of project life cycles, change methodologies, and user testing processes.
- A flexible and resilient approach—able to prioritise, adapt, and stay calm under pressure.
- Excellent communication and interpersonal skills—you’ll be someone others trust and enjoy working with.
- A real passion for purpose-led work and a belief in our mission.
Why Join Us?
- Be part of a mission-driven organisation creating real social impact.
- Work with a passionate, collaborative team where your voice is heard.
- Enjoy flexibility, trust, and a strong focus on wellbeing.
- Grow your skills in a supportive, forward-thinking environment.
Ready to help us make the UK free from fuel crisis?
We’d love to hear from you. Apply now with your CV and a short cover letter telling us why you're the right fit for this role.
Fuel Bank Foundation is committed to creating a diverse and inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss flexible working options.
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Head of Sector Development
Full Time: 35 hours per week | £55,500pa | Hybrid | Closing Date 7th August 2025
Job Reference: HSD02 (Please quote this on any correspondence)
Headline: Help shape sector development for the UK’s professional body for libraries, information, and knowledge management
The role
We are seeking an experienced and strategic professional to join us as Head of Sector Development. This pivotal leadership role will drive the delivery and growth of our professional services, shaping how the profession attracts, develops, and retains talent. You will play a critical role in ensuring CILIP continues to set the standard in professional development, assessment, and workforce support, enhancing the value we offer to members, employers, learning providers, and wider stakeholders.
What you’ll be responsible for:
As Head of Sector Development, you will lead a high-performing team to deliver and evolve a portfolio of services that support career progression, professional registration, accreditation, training, and sector-wide standards. You will take ownership of the Professional Knowledge and Skills Base (PKSB), ensuring it remains relevant, robust, and at the heart of our service offer. You will work closely with learning and employer partners, member networks, and other professional communities to strengthen talent pathways, while ensuring that our services are accessible, inclusive, and aligned with market need.
You will be responsible for setting the strategic direction of the sector development function, reporting on its impact and outcomes, and driving commercial growth through effective product design and service delivery. This includes the development of a scalable training offer, effective use of digital platforms, and innovation in content packaging. Your leadership will ensure that quality assurance standards are upheld across all services, while also championing the importance of professionalism and ethical practice throughout the sector.
What we’re looking for
You will bring significant experience from within the library, information, or knowledge management field, alongside deep knowledge of the professional development landscape. Your expertise will include developing competency frameworks, managing accredited programmes, and designing services that support career-long learning and progression. You will be confident working with regulatory requirements and quality standards, and able to use market intelligence and internal data to inform strategic decisions.
As a leader, you will be values-driven, collaborative, and commercially minded. You’ll be an effective communicator with the presence and credibility to represent CILIP at senior levels. You’ll bring a strong understanding of inclusive practice and a proven ability to develop services that are accessible and relevant to a diverse profession. Most importantly, you will be passionate about professional development, driven by impact, and committed to strengthening the role of the sector in society.
Why join us?
We’re on an exciting journey to transform how we work, what we offer, and how we serve our members and partners. You’ll play a central role in shaping this future, leading change, driving innovation, and helping ensure CILIP thrives in a rapidly evolving sector.
If you're an inclusive, strategic leader who thrives on innovation, people leadership, and delivering measurable impact, we’d love to hear from you.
About CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and shares our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
What we do:
- Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
- Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
- Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
- Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
- Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
- Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.
Benefits of working for CILIP:
- Work alongside passionate, mission-driven professionals.
- Enjoy a flexible, supportive, and inclusive working environment.
- Generous pension and death-in-service entitlement.
- 28 days paid leave per year, plus bank holidays and an additional 3 days leave between Christmas and New Year.
- Perkbox employee discounts.
- Enhanced sick pay, maternity, paternity, adoption and carer’s leave.
- Employee Assistance Programme.
How to apply:
Please submit a letter of application outlining how you meet the criteria and why you are the right fit for this role.
For full details, please refer to the attached role description and person specification (on our website).
To express your interest or arrange a confidential conversation, please contact our HR department,
Closing date: Applications should be submitted by midnight on Thursday 7th August 2025 with shortlisting taking place on Monday 11th August.
Interviews: Will be held week commencing 25th August 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Fundraising (Maternity Cover)
Salary: £52,000 - £55,000
Contract Type: 9 month fixed term contract with potential to extend
Hours: 35 hours per week for full time position, we are open to flexibility too
Location: Can be primarily remote based with occasional travel to Hammersmith head office and regular attendance at events
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.
Job Summary
The role will be focused on both existing and new funding, raising income from trusts, corporations, individuals and foundations, including managing a pipeline of existing and new opportunities for the organisation's service portfolio. As the Head of Fundraising, you will steward all grant funding and deliver thorough and impactful reports to the Board and funders. You will bring a solid understanding of the UK fundraising environment, regulation, best practice, client management systems, and confidence in senior stakeholder relationship management.
Working closely with the Director of Development and Insights and Service Directors, you will support financial resilience, ensuring sustainability and growth. With a proven track record of securing and managing funds between five and six figure levels, this role requires a candidate who is able to showcase their knowledge, methodologies and of breadth of philanthropy & fundraising from commercial, private, government donors and securing funds from HNWI’s.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
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Closing Date for Applications: Sunday the 10th of August
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Interviews are taking place w/c 25th August
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take ad-vantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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Thorough induction and training
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups un-derrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
35 hours per week – Permanent
£22,995 per annum
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Supporter Services Assistant.
Our friendly team of Supporter Services Assistants help us to spark and strengthen relationships with wildlife lovers across Yorkshire by delivering an outstanding, accessible and efficient customer care service.
When you join our team, you will become a first point of contact for many of our members, donors and supporters. Your day-to-day duties will include responding informatively to email and telephone enquiries, securely processing memberships and donations, accurately updating our customer database, managing event bookings, issuing membership welcome packs, and supporting the development and delivery of exclusive members events, such as our Annual General Meeting and Members’ Day.
To succeed in this role, you will need to be an outstanding communicator with an enthusiastic and professional telephone manner and an ability to clearly and accurately articulate information, processes and procedures to others. You will also need to be highly organised, flexible, efficient and attentive to small details. Experience of working in a busy customer service environment, good office IT skills and a ‘can-do’ attitude are a must!
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.
Closing date: Monday 4th August 2025 at midnight
Interview date: Monday 18th August 2025 at our Head Office at St. Georges Place, York
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
REF-222725
Salary: £57,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
The External Affairs team is based across the UK, including in Wales and Scotland. We’re open minded about where you are based, but the nature of our work, particularly our media and public affairs, means regular presence in London is necessary. We’re looking for someone who is happy to commit to being in London a day a week on average.
Contractually this role in London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement.
Closing date for applications: 12-noon on Monday 21 July 2025
Interview dates: Wednesday 30 and Thursday 31 July 2025. Interviews will take place in person at our offices in London.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
This is an opportunity to lead an award winning communications team – Third Sector Communications Team of the Year in 2024 – that’s tasked with changing how we think about hospice, end of life and palliative care in the UK.
As the charity representing the UK’s 200+ hospices, we have secured ourselves a significant national platform in the past year or two, with regular, top-tier national media, and online campaigns which have forced the government to act.
With assisted dying legislation progressing across the UK, now is a critically important moment for the public – and for politicians – to better understand what hospice care is all about, and the challenges we face.
As part of our mission to promote and protect hospice care for all, it is critical that our communications team keeps it high on the agenda. We’ve built huge momentum – whether with regular national TV news coverage, a rapidly growing online supporter base, or though our recently overhauled brand. But we need a savvy, politically switched-on Head of Communications and Campaigns to keep that going, and to make it pay off.
Hospices are amongst our most loved community charities, and our job as the national charity for hospice care is to rally the public – as well as major donors like companies and trusts – to support these brilliant organisations.
You’ll need a strong eye for a story, and an integrated understanding of the full spectrum of communications, campaigns and marketing. You’ll likely be a specialist in one area – which is fine – but we want someone who can join the dots, spot the opportunities, and inspire a team of specialists.
Hospices are under huge pressure. Funding is tight, and demand is surging. This is your chance, in the coming years, to play a leading role in fighting for hospices to get the support they need – from government, from the media, and from the public.
More information about the role is available in the candidate information pack (available on our website to download)
How to apply
If you would like to apply for this role, please send the following documents to us by 12-noon on Monday 21 July 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
- A completed equalities monitoring form - available on our website to download
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by 12-noon on Monday 21 July 2025.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
The client requests no contact from agencies or media sales.
Head of Policy – Climate
Job reference - REQ000908
£56,297-£65,680pa
Woking, Surrey GU 21 4LL /Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.
At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
About the role
We’re looking to recruit a Head of Policy to lead our Climate team and help achieve a new ambitious 3-year strategy to bring nature back from the brink by delivering a sustainable future in the UK and stopping deforestation overseas. The success of this strategy will depend on our ability to influence Governments, businesses, the finance sector and policy influencers to adopt and implement creative policy solutions.
As Head of Policy – Climate you oversee a small team committed to creating policy that enables government and business to take-action on the climate and nature crisis driven by our energy and economic system. You will lead on policy development and assessment, including analysing existing and proposed policies for effectiveness and quality while being alert to new policy ideas from other contexts or locations. You will oversee the integration of policy and advocacy priorities through businesses partnerships and our coordination with the sector. You will also engage with our devolved offices to learn from their work and ensure objectives and activities are developed and coordinated to maximise effectiveness. This will include forming links and strategic relationships with other organisations and our global network. Important will be the ability to build a high performing, creative and confident team, who are propositional and experimental in their approach to policy making and solutions.
We’re looking for someone with:
· Extensive policy development experience in one or (ideally) more of the following areas: Climate and one or more of and one of Food Agriculture or Deforestation/ Supply Chains or Biodiversity/ Nature Restoration or Economics/Finance
· Strong understanding and experience of how policy is influenced, both inside and outside Government.
· Experience of developing and influencing key stakeholders, changing opinions, practices and creating new models to deliver policy change.
· An understanding of policy evaluation.
· Experience of large-scale grant and programme management.
· Excellent communication, analytical and interpersonal.
· Ability to motivate & build high performing teams
Benefits, rewards & location
The salary for this role is £56,297-£65,680pa. We also offer a full benefits and rewards package including:
· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays
· Flexible working options
· 7.5% employer contribution to pension, increased to 10% with employee contribution.
· Training and development opportunities
· Regular wellbeing initiatives.
This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.
We value curiosity, analytical thinking, and a proactive mindset more than years of experience. If you’re passionate about sustainability and want to develop real-world Treasury and financial skills, we’d love to hear from you.
About WWF-UK
We’re a global conservation charity with hundreds of projects around the world and millions of supporters.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.
We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.
We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.
How to apply and the recruitment process
Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Horse Welfare are seeking an experienced IT professional to join the charity. The aim of this role is to encompass the organisation’s Helpdesk (1st through 3rd line support) and IT Technician responsibilities to include day to day support, issue resolution, repairs, maintenance and improvements as well as project support. This role is based at our head office in Snetterton, Norfolk and will support all our sites across the UK as well as end users abroad. Occasional travel to our four UK sites will be required.
We are looking for someone with experience in Windows Operating Systems (Pro/Enterprise & Server), Android OS, M365 administration (including Entra ID, Intune, SharePoint, Exchange Online), Windows Server (DHCP, DNS, Active Directory, Print) and Networking (including routers, switches, cabling, APs).
The successful candidate will have great people & communication skills and be able to communicate concepts and instructions clearly to people with non-technical backgrounds.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.
Closing date for applications: Wednesday 16th July 2025
The Head of Service Development is a crucial role for the organisation. As a member of the senior leadership team, with responsibility for our client facing services, this role is key to ensuring that our services remain relevant, accessible and of the highest possible quality for people in York who are experiencing difficulties with their mental health.
Our ideal candidate will have significant experience in managing complex services in the voluntary sector and bid/tender writing.
All of our services are overseen by highly skilled managers. We are seeking a leader who will allow our managers a high level of autonomy, valuing the skill that the teams bring whilst providing effective support where needed as well as strategic vision for the services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Madina Mercy envisions a world of hope, growth and opportunity for all. We strive for the health, education, and financial stability of every human being in every community. We have been, combatting food and water poverty in the UK and abroad since 2012, supporting single mothers, widows, orphans and the homeless. For over 30 years Madina Mercy has tirelessly supported the right to education, working with the global community to improve literacy rates with thousands of students of knowledge having benefited from its programs. The candidate themselves does not need to be a practicing Muslim but must match our values and want to further the impact that Madina Mercy can make. A core principle of Madina Mercy is to serve all of humanity, without prejudice nor discrimination, as we believe that 'giving is living'.
Role purpose
We are looking for a passionate and dedicated Head Fundraiser to lead efforts in securing financial support to continue our vital humanitarian work. With the goal of expanding outreach and strengthening our services, this role will be at the heart of driving real impact in the lives of the homeless, families/households, refugees displaced by war and natural disaster.
From organizing community-led events and securing grants to managing fundraising campaigns, the Head Fundraiser will play a key role in ensuring our mission thrives. Whether it's providing meals to those in need, distributing essential seasonal supplies, or supporting youth and educational programs, the money raised will go toward uplifting communities and those in need in the UK and beyond. Our ethos is simple – if you have a need, Madina Mercy is here to facilitate.
This role has a huge potential for growth, being at the forefront of fundraising for the organisation and with success, will be able to build a team and lead the way for how our fundraising is carried out.
Day-to-Day Responsibilities:
- Identify and apply for at least two grants each week to support Madina Mercy's charitable projects.
- Develop and implement online marketing campaigns for fundraising, collaborating with the marketing team and volunteers.
- Expand the volunteer base by reaching out to communities and identifying new recruitment opportunities.
- Identify key festivals and activities where Madina Mercy can promote its work, providing guidance and facilitating involvement.
- Strengthen social media presence and expand brand awareness.
General Responsibilities:
- Develop and implement fundraising strategies, including grant applications and sponsorship opportunities.
- Organize and execute major fundraising events throughout the year.
- Expand community engagement initiatives to raise awareness and build supporter networks.
- Manage social media and marketing campaigns to increase outreach.
- Plan and oversee awareness events to further engagement between the charity and the local community
- Work closely with volunteers and community leaders to maximize impact.
- Cultivate partnerships with local businesses and organizations.
- Monitor and report fundraising performance, ensuring transparent financial management.
- Provide hands-on leadership in fundraising activities, working closely with the charity's core team.
- Support the expansion of international aid efforts in regions affected by poverty and conflict.
Quarterly & Annual Objectives:
- Organize major fundraising dinners and events every quarter, aiming to raise at least £150,000 per event.
- Obtaining licenses and permits from the local councils for city centre and street collections/marketing campaigns, also for the distribution of aid.
- Establish connections with universities and secure permission to set up stalls at freshers' fairs to attract young volunteers.
- Guide and oversee a comprehensive marketing strategy that showcases the charity's core principles and long-term mission, particularly in cities where projects are already established.
- Ideally, the candidate will have an existing network of donors and supporters that they can engage for fundraising efforts.
Closing date 18th July, 2025
Inteviews with potential suitable candidates will start from 1 July 2025
At The National Lottery Community Fund we are passionate about strengthening communities and improving lives. We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage. As part of our commitment to being more than a funder, we are serious about enabling collaboration, sharing best practice, amplifying the impact of our grant holders and influencing future policy making.
We are now seeking to appoint a Head of Policy Engagement to lead our engagement in Scotland with policymakers and senior sectoral stakeholders under those four community-led missions. Using your deep understanding of the political, social and policy environment in which our grant holders operate, you will ensure our funding is aligned with policy and has the greatest impact possible as well as using learning from our grant holders to influence future policy development.
You will already have well established relationships with Scottish Government, other funders and the third sector. You will use this to share learning and insight from our funding, lead consultations and identify opportunities for future collaboration.
You will be part of a policy and practice network across the Fund, working collaboratively with colleagues across the UK to develop One-Fund approaches to our missions.
We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion. You will have a strong track record of influencing at a senior level and be able to articulate strategic ambitions clearly and effectively. You will also have a nuanced understanding of the role of a non-Departmental Public Body in the policy landscape and experience of working collaboratively across organisational boundaries. As a member of the Scotland Directorate Senior Management team, you will provide inspiring leadership and strategic direction to the wider team.
The role is likely to involve some travel across Scotland, as well as to other parts of the UK to connect with colleagues. We offer a flexible and supportive working environment and an excellent all-round benefits package.
Interview Date: 1-2 September – In person interviews
Location: Scotland. Our office is in Glasgow and we have a flexible, hybrid approach to working.
On application, please align your supporting statement to the criteria below
Essential Criteria
- Deep understanding of Scotland’s communities. Knowledge of the context for the third sector, the funding landscape, public policy and the people and organisations who are influential in these areas.
- Demonstrable experience in high-level engagement, influencing and senior relationship management, internally and externally.
- Excellent communication skills and the ability to articulate strategic ambitions, positioning the organisation in the funding landscape and social policy debates.
- Passionate about the Fund’s purpose evidencing understanding of equity, diversity and inclusion and related best practice.
- Proven leadership skills, including the ability to inspire colleagues and work collaboratively in matrix structures.
- Strong planning and analytical skills, with expertise in research and consultation.
- Proven commitment to continuous improvement, self-reflection and personal development.
Desirable Criteria
- Clear understanding of the role of a UK-wide non-Departmental Public Body and the implications for policy and influencing.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Could you drive forward commercial income for one of the most breathtakingly beautiful heritage sites in the UK?
Wentworth Woodhouse is ready to welcome a proactive Head of Commercial to lead trading activity (with a focus on food and beverage) in the next phase of an ambitious growth strategy, driving a bold step-change in the approach and delivery of commercial operations.
Salary £50k FTE
Location Mostly onsite to support brilliant service delivery
Contract 2-years fixed term, full time (37.5) or reduced hours considered
Benefits 25 days with additional (up to 5 days) for length of service, 8%/3% combined/employer pension contribution
Culture Grown up, flexible and accountable
About Wentworth Woodhouse
In the heart of South Yorkshire, a giant of the cultural world is being reawakened. Once a political, social and economic powerhouse, today it is being brought back to life as a cultural, creative and community-driven hub.
Currently undergoing one of the most exciting and complex heritage regeneration projects of a lifetime, Wentworth Woodhouse is now looking to build the commercial foundations to sustain and expand its impact for generations to come.
About the role
We're looking for a commercially-minded innovator to join the Senior Leadership Team. This is a newly created role that will shape and deliver a bold commercial strategy across trading activities, including:
- F&B, hospitality and catering (on-site cafes, afternoon tea, events catering)
- Retail (gift shop and bespoke product lines)
- Weddings, corporate and charity events
- Location hire for film and TV productions
- Visitor experience and front-of-house operations
You'll lead the development of a dynamic, mission-driven commercial offer that reflects values, enhances visitor experience, and supports the organisation's charitable purpose. This is an exceptional opportunity to make your mark, working for a nationally significant heritage site.
Who we're looking for
You're an experienced commercial leader with significant experience of food and beverage (F&B) and hospitality.
You'll need a proven ability to grow income, manage multiple revenue streams, and lead high-performing teams. In your toolkit, we'd love to see:
- Strong business planning and budgeting skills
- Ability to work both strategically and operationally
- Committed to continuous improvement and operational excellence
- Confidence negotiating contracts and building supplier relationships
- Track-record of innovation, driving change and growth
- Person-centred approach to leadership and customer service
Experience in heritage, culture or the third sector is welcome, but not essential - what matters most is your ability to bring energy, drive and commerciality to a purpose-led organisation.
To Apply
We'd love to hear from you - please get in touch with a copy of your CV or profile. If your experience meets the brief, then Amelia at Charity People will reach out to tell you more and explain how to apply.
Closing date: Only because this role has been previously advertised and recruitment is time sensitive, we'll be responding on a rolling basis. Please get in touch as soon as you can if you are interested.
Interviews dates will be confirmed soon - likely to be early-mid August.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising
Salary Scale: Grade PO5/6/7 £50,568 - £58,692, inclusive of London Weighting
Location: Copthall House, Sutton, SM1 1DA
Hours: Full-time 36 hrs per week, hybrid office/home working, standard working pattern is 8.45am – 4.30pm M-Th and 8.45am – 4.15pm F, with 30mins lunch break each day.
OHC&AT is a family of specialist education providers for over 1800 pupils and students from nursery to further education across 14 academies and 9 college centres in London, Surrey, Sussex and Berkshire.
Pupils and students within the OHC&AT family have a wide range of learning abilities and additional needs including autistic spectrum disorder; speech, language and communication difficulties; social, emotional and mental health; profound and multiple disabilities; and physical disabilities including multi-sensory impairment and complex health needs. To find out more about us, and what makes us a special place to work please visit our website.
We're looking for a passionate individual to join Orchard Hill College & Academy Trust as our Head of Fundraising. This is a new senior strategic position within Orchard Hill College & Academy Trust (OHC&AT), with overarching responsibility for all Fundraising across the organisation. Reporting to the Executive Director of Development, the Head of Fundraising will be a self-starter, who is target driven and proactive. We are seeking a hands-on, dynamic, and engaging person to take on this role. An outstanding communicator, who will build relationships across our schools and college to fully understand what the funding needs are. A fundraising all-rounder who will be able to identify which route of fundraising could be the most fruitful and have the know-how and ability to pursue these opportunities.
The post-holder is starting with a raft of opportunity. The College and Schools lend themselves to many corporate partnerships with their vocational courses for students ranging from, Catering and Hospitality, to Farming, Hair and Beauty and Retail. There are opportunities for companies to volunteer, mentor, sponsor awards and visit – all the ingredients necessary to attract and engage local companies. In addition, the items and activities that need funding, from sensory play areas and additional therapists to monthly night clubs for young adults with special needs, open up funding opportunities from across the board – individual donors, companies and trusts and foundations.
The Head of Fundraising will manage and support the Trusts and Foundations Manager and be able to expand the portfolio of Trust supporters through experience and knowledge and by supporting and guiding this post holder, who already has much success. Our Head of Fundraising will have excellent emotional intelligence and be able to represent OHC&AT at external meetings in a confident, compelling and informed way.
We are committed to promoting and advancing equality of opportunity by attracting and retaining the most diverse range of students, staff and partners.
Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role.
How to Apply:
To apply for this role, you will be directed to a ‘Login’ page on our E-Teach portal, once signed in, please complete and submit the Application Form.
Please note that CV applications cannot be considered.
Closing Date: 9am Monday 14th July 2025
Interviews: 22nd and 23rd July in person interviews at Copthall House, SM1 1DA
We encourage you to apply before the closing date as we reserve the right to arrange interviews and close this advert before the closing date if we receive applications from exceptional candidates.
Safeguarding Statement
Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service.
This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
Orchard Hill College and Academy Trust is proud to be a Disability Confident Employer, committed to creating an inclusive and supportive workplace for all.
The client requests no contact from agencies or media sales.
Global Head of Supporter Care
Home-based (UK preferred), with occasional travel to London (expenses covered)
Contract: 12-month fixed-term maternity cover (potential for 15 months depending on start date)
Full-time, 37.5 hours per week with flexible working
Salary £45,000-£50,000 per annum depending on experience
Are you an experienced self-motivated strategic thinker with an understanding of supporter engagement principles, and a passion for animal welfare?
Charity People are delighted to be partnering with a progressive, dynamic, and global organisation dedicated to ending cruelty and restoring respect for all animals throughout Asia.
Since 1998, they've been at the forefront of animal welfare, with a landmark mission to end bear bile farming. With three sanctuaries already open and a commitment to bring home every last bear by 2026, this organisation truly gets things done. Their values are rooted in compassion, collaboration, and continuous improvement, and they are proud to be known for their supportive, inclusive culture and ambitious, forward-thinking team.
The Global Head of Supporter Care will lead a team responsible for delivering exceptional supporter care and gift processing across five key fundraising markets. You'll work closely with colleagues in Data, Insights & Technology, Individual Giving, Global Partnerships, and Communications to develop supporter relationships, inspiring a deeper partnership with the organisation. This is a unique opportunity to shape a global supporter care programme and build a best-in-class experience for a loyal and passionate donor base.
Key responsibilities
- Leading and inspiring a strong, dedicated and high-performing Supporter Care and Gift Processing Team to deliver high-quality supporter care
- Overseeing accurate and efficient gift processing and income acknowledgement
- Collaborating with internal teams to ensure seamless donor journeys and appeal responses
- Monitoring supporter feedback to inform strategy and increase retention
- Driving continuous improvement and innovation across supporter care operations
You'll bring strong experience in a customer service role, ideally within a fundraising or supporter care environment. You're highly organised, detail-oriented, and thrive in a fast-paced, remote-working setup. Your communication skills are second to none, and you're known for your empathy, ability to stay calm under pressure, and ability to build strong relationships across teams and time zones.
You'll be a strategic thinker who can translate vision into action, with a hands-on approach to problem-solving and a passion for continuous improvement. Experience managing people (especially remotely) is a plus, but more important is your drive, initiative, and hunger to grow in a supportive, mission-driven environment.
This role would suit someone looking to step up into a leadership role, likely from a Supporter Care Manager position, who is excited by the opportunity to shape a global programme and make a real difference for animals.
How to apply
The application process is CV and supporting statement. For the full Job Pack and details on how to apply, please apply via the link below and Jen D'Souza at Charity People will be in touch. Early interest is encouraged as we are receiving applications on a rolling basis. Interviews will start taking place from mid-July 2025, with a view to start mid-August for a one-month handover
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Are you a compassionate and driven leader ready to make a life-changing impact?
Join Gilgal, a charity supporting women and children escaping domestic abuse. We are seeking a Head of Service and Operations to oversee day-to-day services and operations, ensuring safety, compassion, and excellence in everything we do.
Location: Birmingham & Remote
Hours: 22.5 per week (Part time)
Contract Type: Permanent
Starting Salary: £42,000 pro rata
Application Deadline: Friday 18th July
Your mission
In this pivotal role, you’ll lead the delivery of trauma-informed, high-quality support at our Birmingham women’s refuge. You’ll empower frontline teams, manage essential operations, and drive continuous improvement, ensuring every woman and child receives the support they deserve.
You’ll also work closely with our CEO, deputising when required, and play a central role in implementing our mission and values.
What you’ll be doing
·Lead daily operations at our refuge with compassion and professionalism
·Manage and support staff and volunteers, fostering a high-performing team culture
·Oversee charity-wide operations: HR, finance, IT, facilities, and our Charity Shop
·Ensure compliance in safeguarding, health & safety, GDPR, and governance
·Collaborate with the CEO on strategic planning and service development
·Represent Gilgal with partners, funders, and in community settings
·Promote co-production and the voice of survivors in shaping our services
What you bring
Essential:
·Strong operational leadership experience in charity or social care
·Proven track record in team management and finance oversight
·Understanding of safeguarding, trauma-informed care, and data protection
·Emotional intelligence, resilience, and a commitment to women’s rights
·Excellent communication, organisational, and problem-solving skills
Desirable:
·Experience in a refuge or domestic abuse setting
·Familiarity with charity retail or income generation
·Knowledge of VAWG issues and policy in Birmingham or nationally
·Relevant qualifications in leadership, social care, or supported housing
Why Gilgal?
At Gilgal, our mission is to provide a safe, healing space where women and children can rebuild their lives. You’ll be part of a team that values compassion, excellence, and dignity. This is more than a job; it’s a purpose.
Special Conditions:
This post is open to women only under Schedule 9, Part 1 of the Equality Act 2010. The successful applicant will be required to undergo an enhanced DBS check.
Ready to lead with purpose?
Apply today and be part of a mission that matters.
Please sypply your CV and cover letter. Applications close on Friday, 18th July. Short listing will take the following week, and interviews will be held week commencing 28th July.
The client requests no contact from agencies or media sales.
We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.
We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’. To hear more about these exciting new changes and how you can play your part in our story, click the Apply button to hear from Ben Clarkson, Chief Finance and Operating Officer.
About the role
You’ll be responsible for building and establishing a new PMO function within the charity, leading a team that is responsible for efficient and effective project delivery, accurate and timely performance measurement, and informed reporting that enables data driven decision making.
You’ll design a governance framework that ensures projects are planned and executed smoothly and efficiently, ensure performance measurement is built into the work we do and develop a streamlined reporting mechanism to capture and present project data in a single, consolidated pack for Directors.
What you'll do
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Build and lead a new PMO function, developing a strategy that will deliver effective project management across the organisation.
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Establishing a governance framework, tools, and templates to ensure effective project delivery across the charity, alongside.
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Develop and manage performance frameworks, metrics, and tools to monitor and report impact, then provide training and coaching so the rest of the organisation know how to use them.
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Provide coaching and support to Heads of departments, ensuring they can implement project management best practices within their teams.
What you'll bring
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Proven experience in leading and building PMO functions and developing PMO strategies
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Indepth knowledge of project management methodologies, frameworks, and best practices
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Experience in designing and implementing governance frameworks, tools, templates, and processes
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Proven experience in performance measurement and improvement, with the ability to design and implement frameworks, KPIs, and tools to track and analyse impact
If this opportunity sounds like you, we’d love to hear from you!
To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.
This role is hybrid and the in person/office attendance expectation for this role will be a minimum of 2 days per week.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
