Head of supporter recruitment jobs in Birmingham
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We believe everyone deserves healthy, sustainable and culturally appropriate food, where they live. We believe the way people access food should be rooted in health, dignity and choice. We believe the food system should be shaped and determined by everyone, and that every voice matters. We believe a thriving local, independent food economy is one that celebrates healthy food. We believe that good food is not a luxury. It’s a basic human right.
If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.
Why this role matters
Alexandra Rose run practical place-based food system transformation projects based around a voucher for fresh fruit & veg. We currently have 9 projects across the UK, and we’re aiming to scale in the coming years. Each project operates the same model, but each project adapts to work with different communities, different languages, different community support infrastructure, different retail options, and more.
At the core, we work with local trusted community organisations who distribute our vouchers to local families on low incomes with young children, and in some areas to local adults on low incomes managing food related health conditions (diabetes, obesity, high blood pressure, etc). Voucher distribution is linked to a range of wider wrap around services to ensure that our projects support people in getting out of poverty in real and long-lasting ways. Our vouchers area accepted exclusively by local, independent healthy food businesses, ensuring that we are also supporting a fairer, healthier local food economy.
Our model directly tackles the barriers of affordability and accessibility to the most nutrient dense and most expensive element of a healthy diet. We change the health outcomes of young children and adults living with food related health conditions. We actively change the food environment that is available to a range of people who have been disadvantaged for decades.
As we grow nationally and expand the reach of our projects across multiple regions, we need strong operational leadership to ensure we can deliver consistently, efficiently and with confidence. You will help shape the systems and structures that support our operations, building on the strong work of our existing project teams.
This role is central to developing an operational approach that is both standardised and adaptable, supporting diverse communities while ensuring high-quality delivery, compliance, data collection and organisational resilience. As a senior leader, you will be an active part of the organisation’s Senior Management Team, and play a vital role in guiding the organisation through change, whether driven by shifts in policy, political context, funding environment or community need.
Key Responsibilities
Operational Leadership & Systems Development
- Build on the strong work of our project teams to develop consistent, scalable systems and processes that support effective delivery across different communities.
- Lead the design, implementation and continuous improvement of robust operational systems: data management, compliance, monitoring, reporting, risk management and quality assurance.
- Ensure compliance with relevant regulations (including data protection/GDPR), charity governance requirements and internal administrative standards.
- Work closely with external tech support and internal teams to maintain and improve our digital platforms and tools.
Project Oversight & Delivery
- Provide leadership and coordination to regional project coordinators, ensuring high-quality delivery and alignment with organisational standards.
- Oversee the development of a simple, practical monitoring, evaluation and reporting framework to enable accurate tracking of reach, impact and performance across all projects.
- Support internal reporting to the CEO, SMT and Board, and external reporting to funders, partners and local authorities.
Financial & Resource Management
- Work with the Head of Finance to align operational budgets with organisational priorities, ensuring responsible resource allocation and cost-effective delivery.
- Contribute to financial forecasting and scenario planning from an operational perspective.
Organisational Resilience & Adaptability
- Contribute to organisational planning in response to external changes (policy shifts, political changes, funding conditions, inflationary pressures, etc.).
- Lead operational risk management and ensure continuity of delivery under changing circumstances.
- Promote a culture that values clarity, reliability, adaptability and dignity in service delivery.
Team & Stakeholder Management
- Line-manage project coordinators.
- Maintain strong relationships with local partners, community organisations and local authorities to support effective delivery.
- Support clear internal communication so that people understand processes, compliance expectations and their roles in operational delivery.
Person Specification
We’re looking for someone who:
- Has significant relevant experience in operations management.
- Is highly organised, systems-focused and confident designing and continually reviewing and improving processes, tools and operational frameworks as the organisation grows.
- Is comfortable navigating and coordinating multiple projects, teams and stakeholders across different regions.
- Understands data protection, compliance and risk.
- Has strong digital literacy and can quickly learn new systems. The platforms and apps that underpin our work are central to Operations Team working.
- Has strong financial literacy and experience with budgets, forecasting and resource planning.
- Remains calm, pragmatic and solutions-focused during periods of change or uncertainty.
- Communicates clearly, constructively and collaboratively.
- Shares our belief in dignity, community, independence and the right to good food.
Why join us?
- A senior leadership role with genuine influence in a mission-driven charity.
- The opportunity to shape and strengthen the systems that will support national growth.
- Work that contributes directly to fairer, healthier, more dignified food access across the UK.
- A culture that values flexibility, clear thinking, integrity and adaptability.
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Additional information
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Please submit your CV and cover letter through the Charity Jobs Portal only. We use anonymous recruitment applications sent by email will not be included in the selection process.
N.B Applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
About the Trust
We're one of the UK’s biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you?
Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year.
Join Our Team: Head of Philanthropy & Partnerships
We’re excited to welcome a new strategic leader to shape and deliver transformational income growth and strategic partnerships for the Trust.
Navigate your future and lock in your career as we keep our canals open and alive.
Working Hours & Location
This role follows a 37 hours, Monday to Friday working pattern. This is a home-based role, requiring regular travel to meetings with donors, events and to our main hubs for collaborative meetings and team activities.
Role Overview
In this pivotal role, you will lead the refinement and delivery of the Trust’s high value giving strategy, building and sustaining relationships with philanthropists, statutory funders, trusts and foundations, and corporates. You’ll inspire, lead, and manage a diverse team to achieve ambitious income targets and strengthen strategic partnerships that support the Trust’s vision. You will actively demonstrate desired behaviours - enthusiastically engaging with external partners, taking initiative to strengthen the team, and fostering a culture within the Trust that supports high level giving.
Key Responsibilities
- Implement and refine the Fundraising Strategy to deliver significant and sustainable income growth and impact.
- Lead, inspire and develop a diverse team, fostering a culture of delivery, collaboration, accountability, and innovation.
- Personally lead on cultivating and stewarding transformational relationships with corporates, trusts, foundations, high-net-worth donors and some statutory sources while empowering your team to build profitable, multi-year relationships, a robust pipeline and secured income.
- Prepare, monitor, and deliver the annual business plan and income budget (currently £5m with significant growth planned).
- Represent the Trust externally at a senior level and maintain awareness of sector trends.
- Maintain best practice in fundraising compliance, risk management, and reporting, maintaining the highest standards of integrity.
- Embed diversity, inclusion, and safety responsibilities in all activities.
About You
As an accomplished fundraising leader with a proven track record of delivering high-value income and building strategic partnerships, you thrive in complex stakeholder environments and bring a blend of vision, resilience, and hands-on expertise. You’ll be confident influencing at Board level, adept at navigating ambiguity, and passionate about making a lasting impact.
Skills & Qualifications
- Proven experience in leading a team – skilled at building, inspiring, and motivating teams to achieve fundraising goals.
- Comprehensive expertise in major donor fundraising, corporate partnerships, and trust and foundation giving, alongside a working knowledge of statutory giving.
- Demonstrated expertise in high-value fundraising and partnership development, with a proven ability to create, cultivate and steward long-term relationships while influencing internal stakeholders to secure and sustain transformational support.
- Proven success in securing transformational gifts and multi-year partnerships.
- Demonstrable problem-solving skills, able to influence inside and outside the organisation.
- A proven ability to develop and write persuasive and successful funding applications and partnership proposals for major donors, trusts and foundations, and corporates.
- Exceptional communication and networking skills, with the ability to engage and inspire diverse audiences.
- Experience managing significant budgets and delivering income growth.
- Knowledge of fundraising compliance and sector trends.
- A collaborative and innovative approach, able to lead and motivate a diverse team while working cross-functionally.
- Personal resilience and adaptability, with the ability to deliver results in a fast-paced and evolving environment.
What We Offer
We offer an annual salary of £78,000, plus £520 cash car allowance per month. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here:
Our values
We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We’ll work with you to make any necessary changes.
All of our jobs can be considered on a part time flexible or job share basis.
We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme.
Navigate your future and lock in your career as we keep our canals open and alive.
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
The Relationship Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover area of West London.
You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
Key Responsibilities:
Strategy, finance, and reporting
· Responsibility for stewardship and relationship building with supporters within the region.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising (HORF) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.
Supporter Management
· Provide excellent customer service to fundraising supporters, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.
· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.
· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with RFM.
· Identify, research and target prospective local corporates in liaison with RFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship building
· Experience and confidence in public-speaking, such as giving presentations and talking at events
· Knowledge of recruiting key volunteers and fundraising supporters
· Experience and a keen interest in building long term relationships with supporters
· Proven ability of providing excellent stewardship
· An ability to manage a busy and varied workload
· Excellent communication skills, both verbal and written
· Excellent organisational skills
· Flexibility to work some unsocial hours and willingness to travel independently
· Live within defined region
Additional Information:
Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. If successful applicant owns a vehicle and will be driving for the role, they will be eligible for a car allowance of £3,500.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £33,500 per annum, plus benefits and associated travel expenses. If successful applicant owns a vehicle and will be driving for the role, they will be eligible for a car allowance of £3,500.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 1st February 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
The client requests no contact from agencies or media sales.
Graphic Designer
Reports to: Marketing and Communications Manager
Location: Remote or hybrid working at our offices in Aylesbury or High Wycombe
Hours: Part-time, 18.75 hours over 3 days.
Contract: 2 Year Fixed
Salary: £14,000 pro rata (£28,000 FTE)
Closing date for applications: Tuesday 27th January 2026. Please note we will be reviewing applications as they come in. We encourage you to apply as soon as possible to avoid missing out.
We are looking for a highly motivated and creative Graphic Designer to join our friendly Marketing team at Florence Nightingale Hospice Charity (FNHC). This is an exceptional opportunity for a talented designer to help support the excellent end-of-life care delivered by Florence Nightingale Hospice and outpatient care for patients with life-limiting conditions at Butterfly House in Buckinghamshire.
What will I be doing?
Working closely with the Marketing team, and also with Fundraising, Retail and Volunteering, you will develop engaging on-brand creative content across print, digital and social platforms, ensuring that all content reflects the Charity’s values: Professional, Ambitious, Community, Team.
- Develop and produce visually engaging content across multiple channels, including digital, print and social media. This will include newsletters, brochures, programmes, posters, leaflets, and presentations.
- Design materials outlining our hospice services and promoting case studies.
- Design promotional materials for fundraising events including our Onstage theatrical productions and In Memory, Challenge and Community events.
- Create designs for fundraising campaigns, including digital social media, email outs and printed materials.
- Support the production of retail collateral including shop signage, posters, tags, postcards, and leaflets.
About You
- A recognized qualification or proven experience as a graphic designer.
- At least one year’s experience working as a graphic designer.
- Proficiency in Adobe Creative Cloud, specifically InDesign, Photoshop and Illustrator.
- Experience in Canva.
- Strong portfolio demonstrating creativity, versatility and attention to detail across print and digital media.
- Good knowledge of design fundamentals including typography, colour, spacing and layout.
- Excellent attention to detail.
- Ability to work collaboratively with good communication and interpersonal skills.
About Us
In joining our friendly, busy and ambitious team, you’ll be rewarded with an interesting role, a competitive salary, a supportive culture that encourages a healthy work-life balance.
Ultimately you will be raising money to support the best hospice care for local people.
So if you want a career that also makes a difference in your community, we’d love to hear from you!
For You
- Workplace pension – 5% ER contribution (with an option to increase to 6%)
- 6.8 weeks of Annual Leave (FTE) including Bank Holidays. Additionally, you will earn one extra day of leave for each year of service, (based on number of full years you will have completed on 1st April each year) up to a maximum of 5 additional days.
- Generous company sick pay allowance.
- Enhanced maternity/paternity/adoption leave.
- Access to Smart Health services, including GP Online 24/7.
- Employee Assistance Programme.
- Life Assurance equivalent to 3x salary.
- Membership of the Blue Light scheme, offering a wide range of discounts.
Hybrid & Flexible working
We’ll do everything we can to help you find a healthy work-life balance. Depending on the role people can sometimes work flexible work patterns, from home or part-time. We are always happy to explore options to help your work-life balance.
Employee Assistance Programme
You will have unlimited access to a 24-hour free, confidential telephone helpline. This service gives you free advice on a wide variety of issues such as legal advice, information and where appropriate, face-to-face counselling.
Tea, Coffee & Cake
Free tea, coffee and milk in our offices and shops and, more often than not, superb cakes and bakes from our generous volunteers and supporters.
Free Parking at Head Office
We offer free parking at our Head Office in Aylesbury and at Butterfly House in Wycombe, and we try our best to make arrangements for our retail employees but unfortunately at some town centre locations we cannot offer this.
Keeping you Informed
Regular employee updates and a monthly e-bulletin to ensure employees feel involved, informed and listened to.
The best hospice care for everyone who needs it in Buckinghamshire and its borders
Our Time Charity is seeking an experienced Development Manager to help grow and embed our early help and family mental health services across the UK.
This is a senior, outward-facing role focused on securing statutory income, developing high-quality tenders, and building strong relationships with local authorities, Family Hubs and strategic partners. A key priority will be positioning KidsTime Workshops as a recognised, commissioned early help offer within local authority family support systems.
Working closely with the CEO, you will identify high-impact opportunities, navigate commissioning processes, and help ensure more children affected by parental mental illness receive timely, preventative support.
This role is ideal for someone with experience in local authority commissioning, business development or statutory income generation, who understands early intervention and wants to use their skills to create lasting social impact.
To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.
Our mission is for every child in the UK, who has a parent with a mental illness, will find the support they need, as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens. We are seeking a Head of Finance to lead on ensuring the financial health, operational effectiveness and organisational sustainability of the company.
As a senior leader, you will integrate finance, systems and people management so that we can deliver high-quality programmes in alignment with our Catholic mission and values. You will also be a key member of the Leadership Team, contributing to organisational strategy, planning and decision-making.
We’re a small team, so this role involves operational responsibilities as well as strategic leadership and oversight. We’re also a fully remote organisation, so we’re looking for someone who thrives in a remote working environment, who is highly organised, people-focused, and committed to excellence in service. You will also play an important role in helping us embed our emerging employee-owned culture as we move through transition in 2026.
If you’re a strong financial leader with operational leadership experience in a charity, SME, education or mission-driven organisation and feel inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.
We nurture spiritual growth, personal development and social responsibility by sharing inspiring, creative media content through a Catholic lens.



The client requests no contact from agencies or media sales.
Reporting to: Co-Executive Director
Benefits:
25 days annual leave per annum, plus UK public and bank holidays (pro rata)
Office closure for a week in December and August
Annual leave allocation increases annually by one day (up to a maximum of five days)
10% employer pension contribution
Other standard Foxglove benefits
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
The role
As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants.
Key responsibilities include, but are not limited to:
Financial Management & Accounting
1.Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
2.Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
3.Manage relationships with external accountants, auditors, banks, and financial service providers.
4.Ensure appropriate and best practice financial policies and controls are in place.
5.Ensure financial risk is identified and managed appropriately.
Fundraising & Development
1.Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.
2.Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.
3.Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.
4.Support relationship management with key donors, foundations and partners.
Operational Systems & Processes
1.Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).
2.Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.
3.Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.
Compliance, Risk & Governance
1.Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.
2.Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.
3.Establish and monitor risk management frameworks and our risk register.
4.Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.
Human Resources & People Operations
1.Oversee recruitment, onboarding, performance management, and staff development.
2.Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.
3.Foster a positive culture in line with Foxglove’s values.
Team Leadership & Collaboration
1.Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.
2.Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.
3.Contribute to organisational strategy, helping translate strategic ambitions into operational plans.
Person specification
Below are the essential and desirable criteria for a successful candidate.
Essential
·Minimum of 5-7 years of senior operations / finance / business operations experience, including line management
·Strong experience of budgeting, forecasting, audit & financial compliance
·Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail
·Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
·Highly organised and able to manage multiple priorities; excellent time-management skills
·Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly
·Strong collaboration skills; ability to work across teams; good leadership and people management skills
Desirable
·Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting
·Experience of operating in non-profit / mission-driven / legal organisations
·Legal or compliance experience
·Experience of international operations, dealing with cross-border legal / regulatory issues
·Experience of change management and scaling teams or systems
·Understanding of, or interest in, legal, tech justice issues
·Experience of hybrid / remote team leadership
·Experience with fundraising finances, grants management, donor reports
Length and salary
This is a permanent full-time role with six-month probation period.
How to apply
Please make your application via the link to Applied provided by 9am on Tuesday 10 February (please disregard Charity Jobs' deadline), answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid February for selected candidates.
Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.
If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy on our website.
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Fundraising is a senior leadership role responsible for driving sustainable income growth in support of In2scienceUK’s mission to widen access to STEM degrees and careers for young people from lower socio-economic backgrounds.
You will develop and deliver a bold, integrated fundraising strategy that secures and diversifies income across trusts and foundations, corporate partnerships, major donors, research grants and other income streams. Through compelling cases for support and clear articulation of impact, you will build confidence and long-term commitment among funders and strategic partners, unlocking new opportunities for growth and expansion.
Leading and developing a small, high-performing fundraising team, you will oversee prospecting, relationship management and stewardship, ensuring a professional, data-led and donor-centred approach. You will work closely with senior colleagues and programme teams to translate organisational priorities and impact into strong funding propositions that maximise income potential.
You will proactively identify, cultivate and manage strategic funding relationships, positioning In2scienceUK as a credible and ambitious partner. Combining strategic insight with hands-on delivery, you will take an entrepreneurial approach to income generation, strengthening the organisation’s fundraising capability and resilience in support of its long-term goals.
In2scienceUK operates on a remote basis, with necessary UK-wide travel for partner and funder meetings, events, and staff co-working days.
Direct Reports
Fundraising Team: Development Manager, Development Officer, External Fundraising Consultancy.
Responsibilities
Fundraising & Development
-
To collaborate with the senior leadership team and trustees in setting organisational strategy and building strategic partnerships to support In2science’s vision for 2026 and beyond.
-
Lead on planning, implementation and delivery of segmented fundraising and stewardship campaigns across programmes and audiences with a 2026 income target of £1.5m.
-
Lead and manage a diverse fundraising portfolio, including corporate partnerships, trusts and foundations, research grants (e.g., UKRI), government funding, and individual giving.
-
To lead a small but effective fundraising team, including an external fundraising contractor to build upon our success to date to achieve funding targets and foster strategic relationships with funding and delivery partners.
-
Budget and resource all aspects of fundraising and communications, including engaging with external contractors to maximise our output and upskill our teams.
-
Work closely with the Head of Operations to oversee our CRM, ensuring accurate pipeline reporting and forecasting, as well as utilising the system for tailored stewardship opportunities.
-
Work closely with our programmes team to ensure that deliverables are met and in line with our mission and objectives.
-
Explore opportunities for partnership to launch new programmes and initiatives, working with the Data and Impact manager to use national data to ensure we deliver the greatest possible impact to those most in need.
Governance
-
To work with the SMT, CEO, and Trustees to ensure strong charity governance, including leading the Growth Subcommittee and preparing reports for quarterly board meetings.
-
Identify organisation-wide opportunities to streamline and improve performance across the organisation.
-
Working with SMT and trustees to ensure charity compliance. Including the charity commission, funding regulator, ICO.
-
Identify and manage organisational/operational risk and ensure that all measures are in place to mitigate this.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.
Person Specification
Essential:
-
A passionate advocate for social mobility in STEM.
-
An inspiring leader who can inspire and collaborate across the organisation to achieve our collective goals.
-
Three years experience of leading a fundraising team to generate a seven-figure annual income from a diverse range of donors, ideally in a charitable organisation.
-
Knowledge of all streams of fundraising, with direct experience in at least two of the following: corporate fundraising, trust and foundations, research grants e.g. UKRI, government grants or individual giving (incl. high-net worth donors).
-
A target driven individual with a proven track record of personal six-figure income generation and achieving or exceeding personal targets.
-
Excellent relationship management skills to steward existing and potential partners and donors.
-
Experience of line management including developing personal development plans and setting KPIs.
-
Superb written and verbal communication skills with the ability to persuade and influence at all levels..
-
Evidence of efficient and accurate management of budgets and resources.
-
Willingness to work flexibly and attend occasional events or meetings on evenings/weekends when required.
-
Working collaboratively and supporting fostering a collegiate workplace environment.
-
Upholds the values of our code of conduct and is respectful to all.
Desirable:
-
Direct knowledge and/or experience of the barriers young people face in accessing STEM degrees or careers.
-
Direct knowledge and/or experience of working with education organisations or STEM sector employers, incl. knowledge of current trends.
-
Experience of working in collaboration with across teams to deliver new initiatives that maximise outcomes for young people and attract relevant funding.
-
Evidence of delivering highly impactful events.
-
Experience of governance in a small charitable organisation and utilising Trustees to support the organisation's goals and objectives.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
You will have 28 days of annual leave per annum, plus bank holidays.
Applications:
Applications can be made via CharityJob, Deadline: 25th of January 2026 @ 17:00.
We reserve the right to close this advertisement early if we receive a high volume of applications or a suitable candidate.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
-
References
-
DBS check and/or Overseas criminal records check where applicable
-
Self-Disclosure
-
Identity check
-
Right to work in the UK
-
Evidence of qualifications applicable to the role
-
Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Diversity and Inclusion:
In2scienceUK is committed to being an inclusive and diverse organisation where everyone is treated with dignity and respect. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in STEM and the charity sector, including but not limited to people from minoritised ethnic backgrounds, disabled people, LGBTQ+ individuals, and those from lower socio-economic backgrounds.
We recognise that talent and potential come in many forms, and we welcome applicants with different experiences, perspectives, and ways of thinking. We are committed to providing an inclusive recruitment process and working environment, and we will make reasonable adjustments at any stage of the recruitment process. If you require any adjustments, please let us know.
Please provide a cover letter and CV highlighting your suitability for the role.
In2scienceUK exists to unlock the potential of young people from low socioeconomic backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
Location: Remote working (with some travel across The Girls’ Network regions in England as required)
Reports to: Head of Programmes and Impact
Salary: £37,000 per annum
Contract: Permanent/Full-time, 37.5 hours per week
Direct Reports: Up to 8 Programme Facilitators
Closing Date: Friday 29th January at 9AM
Interviews: 1st stage interview to be held between 4th & 5th Feb, 2nd-stage interview to be held on 13th Feb
About The Girls’ Network:
The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures.
We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the West Midlands. We match girls aged 14–19 with trained volunteer mentors for one-to-one support. Additionally, we offer group mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection.
Role Summary:
The National Programmes Manager is responsible for leading, managing, and developing a team of regionally dispersed Programme Facilitators to ensure consistent, high-quality delivery of The Girls’ Network programmes across all localities. The post-holder drives programme performance and quality through effective people leadership, robust performance management, and the use of SMART objectives to ensure KPIs are met and organisational outcomes are achieved.
A core element of the role involves embedding best practice across all aspects of programme delivery and maintaining a strong, consistent approach to safeguarding through our work with children and young people. The post-holder is expected to be an experienced, supportive, and proactive leader, confident in managing performance, developing staff, and supporting team wellbeing and professional growth.
For full details of the role’s responsibilities and person specification, please refer to the attached job description, together with a candidate pack designed to support you throughout the recruitment process.
How to apply
Please apply as soon as possible. You will be asked to complete your application by submitting your CV and answering a few application questions.
Appointees are subject to a DBS check. You must have the right to work in the UK to apply.
Diversity at our core
The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the People team.
Our Benefits
- 27 holiday days per year, plus public holidays (pro-rata for part-time staff)
- Option to purchase up to 5 additional days of annual leave every year
- Gifted birthday leave
- 3 days volunteering leave per year
- Extended and comprehensive sick pay policy
- Enhanced Family Leave pay policy
- Pension scheme
- Annual professional development fund to help you grow
- 24-hour Employee Assistance Programme for wellbeing support
- Benefit from flexible, remote working options with a full suite of home office equipment.
- A dedicated Girls’ Network buddy, available beyond the induction period for ongoing support
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.
This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.
Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.
Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.
You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.
You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.
This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.
This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.
You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.
What you'll be doing:
Digital leadership and strategy
- Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
- Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
- Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
- Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
- Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
- Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
- Contribute to organisational planning, reporting and income generation linked to digital innovation.
Website, content and digital product development
- Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
- Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
- Work with internal colleagues to improve our workshop booking system.
- Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
- Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
- Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
- Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
- Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
- Embed meaningful participation and co-production with kinship carers in digital service and content development.
- Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
- Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
- Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.
Type of person we’re looking for:
We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.
You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.
You are likely to:
- Have led live digital services or products that people rely on, not just content.
- Be comfortable balancing innovation with delivery, and experimentation with governance.
- Think in terms of end-to-end service journeys, not just platforms or pages.
- Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
- Value co-production, accessibility and inclusive design as core to good digital practice.
- Bring clarity, calm and consistency to teams working in complex environments.
- Be confident working across disciplines such as digital, services and delivery without needing to own everything.
- Care deeply about doing digital work ethically, safely and well.
- Show commitment to personal development and learning.
How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.
Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026.
- What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
- Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
- Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
- This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)
What we offer you:
-
Flexible working - we understand how important it is to balance family and work life.
-
30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).
-
Employee Assistance Programme (24/7 confidential advice line and counselling).
-
Charity Worker Discounts.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Location: Birmingham or London only, (hybrid working - 3 days on-site each week and an expectation to travel across all delivery areas regularly)
1st stage interviews: 2nd and 3rd February over MS Teams
2nd stage interviews: 11th (Birmingham) 12th (London) in-person
For more information, or to apply, please click 'apply now' to be directed to our website.
Join The King’s Trust and lead a team that transforms young lives across England.
As Senior Head of Delivery, you’ll drive ambitious plans, inspire high-performing teams, and ensure thousands of young people aged 11–30 gain the skills, confidence, and opportunities they need to thrive.
This is a core leadership role overseeing delivery across Greater London, the South Coast, South West and West Midlands, with colleagues primarily based in Birmingham, London, Southampton, Portsmouth, Bristol and Plymouth. You’ll shape strategy, manage significant budgets, and build strong partnerships across public, private, and voluntary sectors.
Please note: a minimum of three days on-site each week and frequent travel across delivery areas will be required.
We're committed to Equality, Diversity and Inclusion and want our leadership to reflect the communities we serve. We welcome people who bring different perspectives and experiences, and particularly encourage applications from those underrepresented in our organisation and sector, including candidates from Black, Asian and Minority Ethnic backgrounds.
If you’re an exceptional leader with commercial acumen, a passion for impact, and the ability to motivate dispersed teams, we’d love to hear from you. Help us create a future where every young person can realise their potential. Apply today and make a difference that matters.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Senior Heads of Delivery?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Senior Heads of Delivery!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.
The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.
This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.
This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.
Key Responsibilities
Strategy & Service Direction
-
Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.
-
Shape the future service model, including workforce planning, channel strategy, automation and technology.
-
Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.
-
Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.
Service Performance
-
Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.
-
Own and deliver KPIs, SLAs, performance dashboards and quality standards.
-
Ensure effective processes, incident response, risk management and signposting and referral pathways.
-
Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.
People, Culture and Capability
-
Lead the team members across functions such as supervisors, case support, QA and training
-
Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.
-
Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.
-
Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.
Quality, Compliance and Risk
-
Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.
-
Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.
-
Oversee high-risk escalations, operational risk identification and mitigation.
-
Ensure compliance with internal policies, such as data protection and cybersecurity.
Service Development
-
Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.
-
Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.
-
Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.
-
Drive innovation in digital service delivery and multi-channel support.
Partnerships, Impact and Growth
-
Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.
-
Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.
-
Contribute to the expansion of the Helpline model into new geographies.
-
Act as a senior ambassador for the service and organisation.
Internal Leadership and Collaboration
-
Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.
-
Contribute to organisational strategy, planning cycles, and Executive Team decision making.
-
Lead or support cross-organisational projects where operational expertise is required.
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
-
Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.
-
Proven ability to scale a service, introduce new operational models and lead organisational change.
-
Experience managing multi-layered teams (including volunteers), ideally across remote environments.
-
Strong understanding of QA, safeguarding principles, operational risk, and compliance.
-
Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.
-
Exceptional people leadership, communication and stakeholder-management skills
-
Experience improving processes, implementing new systems or delivering service innovation.
-
High emotional intelligence with a calm, pragmatic approach to problem-solving.
-
Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.
Desirable
-
Understanding of cybercrime, cybersecurity, online harms or digital victimisation.
-
Experience working in a charity or volunteer-powered environment.
-
Experience delivering training, public speaking or representing an organisation externally.
-
Experience with helpdesk systems, CRM, or telephony/triage systems
-
Knowledge of trauma-informed practice.
What we offer
-
Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.
-
Pension scheme - 8% employer contribution to your workplace pension scheme
-
Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.
-
Remote working cost budget - an annual allowance to cover eligible remote working costs
-
Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
-
Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
-
Professional development - access to ad-hoc training based on your role and professional growth interests
-
Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.
-
Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.
-
Time off for learning - request time off to pursue training or development opportunities
The client requests no contact from agencies or media sales.
Reporting to: Head of Business Development
Direct reports: None
Location of work: Home based in Scotland. This post holder will be based at home with regular travel across Scotland. The role will involve some irregular travel across the rest of the UK. Travel expenses will be paid in line with our Travel Expenses Policy.
Contract type: Full-time, 35 hours per week, flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.
To support the delivery of this strategy, we are evolving our Business Development function and creating a new Business Development Manager – Scotland role. This role will unlock opportunities in Scotland across public funding, trusts, foundations, philanthropy and partnerships, ensuring Magic Breakfast grows its income sustainably across devolved nations.
JOB PURPOSE
The Business Development Manager – Scotland will drive income growth and strategic partnerships in Scotland. Reporting to the Head of Business Development, this role will take a lead in developing both public funded income and philanthropic support (trusts, high-net-worth individuals and corporate partnerships).
The postholder will work closely with the Head of Major Giving (Trusts & Philanthropy) and Head of Partnerships in England to ensure joined-up approaches, while developing extensive networks and relationships across Scotland’s funding and commissioning landscape.
This role is both externally focused — cultivating relationships with commissioners, funders, and partners — and internally collaborative, aligning with colleagues across Magic Breakfast to maximise opportunities and deliver against the organisation’s strategic plan.
Key responsibilities:
Leadership and Strategy
-
With support from the Head of Business Development, lead the development and delivery of the Scotland Business Development and Fundraising Strategy, ensuring alignment with Magic Breakfast’s UK-wide income priorities, wider organisational strategy, and any Scotland-specific plans across Service Delivery and Policy & Engagement.
-
Act as the lead advisor on business development in Scotland, providing insight, guidance and recommendations on market trends, risks and opportunities.
-
Build and maintain a robust pipeline of opportunities across public and philanthropic income streams, ensuring accurate forecasting and reporting.
Public Funding
-
Identify and secure public funded service contracts in Scotland, particularly with local authorities, education commissioners, and government departments.
-
Work with the Policy and Engagement team to develop opportunities with national and regional agencies (e.g. Public Health Scotland, NHS boards, Integrated Joint Boards, Community Planning Partnerships) to embed breakfast provision into wider public health, wellbeing and education strategies.
-
Engage with local authority frameworks, grants and tendering processes, positioning Magic Breakfast as a trusted delivery partner for both statutory and discretionary funding streams.
-
Build strong partnerships with consortia, third sector networks, and intermediary bodies to access collaborative commissioning opportunities and joint delivery models.
-
Monitor and respond proactively to changes in the Scottish Government’s commissioning priorities (e.g. child poverty, attainment challenge, early years and family support, wellbeing economy), aligning proposals with policy drivers.
-
Lead the preparation of tenders, bids and commissioned service proposals, ensuring they are compelling, evidence-led and costed appropriately to reflect the value of Magic Breakfast’s offer.
-
Ensure clear processes for the qualification, negotiation, contracting and reporting of income agreements, working closely with Finance, Service Delivery and Policy colleagues.
-
Collaborate closely with the Business Development Manager responsible for public funded income in England and Wales to ensure a joined-up UK-wide approach to opportunities, share intelligence on successful models, avoid duplication of effort, and apply lessons learned from to maximise income growth.
-
Align Scotland’s approach with national frameworks, campaigns, and strategic priorities, ensuring that proposals, tenders, and partnerships complement work happening in other devolved nations.
-
Explore blended income opportunities, integrating public funded income with potential corporate partnerships or philanthropic support to maximise funding and sustainability.
Philanthropy and Partnerships
-
Develop and manage a pipeline and portfolio of Scottish-based trusts, foundations, family foundations, high-net-worth individuals (HNWI), and philanthropists, including those with devolved nation-specific remits. This will include working closely with the Prospect Research Manager and Major Giving colleagues to identify and qualify new opportunities, and to re-engage lapsed supporters in Scotland,
-
Take responsibility for cultivating relationships, preparing compelling cases for support, and personally soliciting major gifts (five- and six-figure level), securing multi-year, transformational commitments.
-
Work collaboratively with the Major Givings Leads and the Head of Major Giving to integrate Scottish funders into the UK-wide prospecting and stewardship framework, maximising opportunities for uplift and avoiding siloed engagement.
-
Deliver high-quality, values-driven donor journeys for Scottish prospects and supporters, including bespoke engagement opportunities such as school visits, events, and briefings that connect funders directly with impact.
-
Build relationships with corporates headquartered or operating in Scotland, coordinating with the Head of Partnerships to ensure Scottish corporate engagement complements and aligns national partnerships, avoid duplication, and develop bespoke proposals and stewardship plans where appropriate.
-
Contribute to the design and delivery of fundraising campaigns or initiatives with a Scottish focus, ensuring they complement national activity and align with the organisational fundraising strategy.
-
Collaborate with the Prospect Research Manager and Major Giving colleagues to identify and qualify new opportunities, and to re-engage lapsed supporters in Scotland,
-
Represent Magic Breakfast externally within Scotland’s philanthropy and fundraising networks (e.g. Scotland Fundraising Conference, Association of Charitable Foundations Scotland, SCVO events), raising profile and building new connections.
Collaboration and Internal Contribution
-
Work closely with colleagues across the wider fundraising department to ensure Scottish funders and opportunities are aligned with team specific strategies and the overall fundraising goals and objectives
-
Share intelligence and relationships with colleagues in England to strengthen organisational-wide fundraising and business development.
-
Collaborate with Policy & Engagement colleagues to ensure business development opportunities are aligned with advocacy and campaigning priorities.
-
Contribute to a culture of openness, collaboration and innovation across the Business Development team.
Financial Processes, Reporting and Compliance
-
Contribute to business development planning, budgeting and forecasting processes, highlighting risks and opportunities to income.
-
Ensure accurate recording of pipelines, income and activity in Salesforce, with robust monitoring and reporting.
-
Ensure all donor and organisational reporting requirements are met and high-quality reports are delivered in a timely manner.
-
Ensure all activity is compliant with ethical fundraising standards, safeguarding, GDPR and Magic Breakfast’s policies.
PERSONAL SPECIFICATION:
Knowledge and Experience
-
Strong knowledge of the Scottish funding and commissioning landscape, including key trusts, foundations, government bodies and corporate networks.
-
Excellent practical understanding of procurement rules and policies as well as tender and budget cycles.
-
Proven track record of developing and delivering income growth from a variety of sources, including public funding, philanthropy and partnerships.
-
Demonstrable experience of managing the full fundraising pipeline — from prospect research and qualification, through cultivation and solicitation, to long-term stewardship and renewal.
-
Hands-on experience of securing and soliciting significant gifts (five- and six-figure level) from high-net-worth individuals, trusts and foundations, with evidence of personally closing gifts at this scale.
-
Demonstrable experience of building and stewarding high-level relationships with commissioners, funders and corporate partners.
-
Experience of preparing successful tenders, bids and proposals, ideally within education, social impact or the charity sector.
-
Experience of cross-team collaboration within a UK-wide or devolved nations context (desirable).
Skills and Abilities
-
Excellent communication and influencing skills, with the ability to engage senior stakeholders confidently.
-
Strong pipeline management and analytical skills, with a track record of meeting or exceeding income targets.
-
Strategic thinker with the ability to evaluate opportunities, prioritise effectively and translate plans into action.
-
Highly organised, with strong attention to detail and the ability to deliver high-quality outputs under pressure.
-
Strong team player with a collaborative and solutions-focused approach.
-
Proficient in Microsoft Office and fundraising/CRM systems (ideally Salesforce), as well as ability to use project management systems (such as Asana).
Other
-
Passion and commitment to Magic Breakfast’s aim of alleviating child morning hunger as a barrier to learning.
-
Commitment to Magic Breakfast’s values and to Diversity, Equality and Inclusion.
-
Willingness to travel across Scotland and the UK, with occasional out-of-hours working for events.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
Shortlisting - w/c 19th January
Interview 1 - w/c 26th January
Interview 2 - w/c 2nd February
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Prospectus is pleased to be collaborating with a UK charity founded by families who lost loved ones to gambling-related suicide to recruit for a Head of Public Affairs, Policy and Advocacy to join them on permanent contract to start in 2026. The charity operates as a fully remote working organisation however there will be significant London and UK travel required as part of this role.
The Head of Public Affairs, Policy and Advocacy is responsible for the delivery of the charity’s public affairs and lived experience advocacy strategy. This role is the most senior operational position within a small advocacy function and is accountable for ensuring that agreed strategy is converted into effective, timely and impactful advocacy action by and in support of bereaved families.
The post holder will feed in to overall organisational strategy and will play a critical role in shaping delivery plans, prioritising activity, and personally undertaking significant advocacy work — including drafting letters, briefings, parliamentary questions and amendments, co-ordinating political engagement, and ensuring policy asks are actively advanced within Parliament, government and regulatory processes. The post holder will support and enable bereaved family members to engage in meeting with MPs and Peers and in provision of evidence to committees
The successful candidate will have significant experience in political advocacy or public affairs influencing, with a proven track record of responsibility for delivering policy and political outcomes. You will bring drive and passion to the role, with an empathy for people with lived experience. You will bring experience of hands-on policy delivery and a strong understanding of the UK political system, parliamentary processes and policy-making cycles. You will also have excellent written communication skills, with the ability to produce clear, persuasive and politically astute documents.
To apply please submit your CV and a two page supporting statement, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the charity and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Person Specification section in the Job Pack. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.
The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.
This role can be fully remote, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
- Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
- Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
- Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
- Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
- Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
- Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
- Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
- Project management skills.
Desirable
- Experience within the charity sector, especially in fundraising or supporter engagement.
- Experience working with finance teams on reconciliation and Gift Aid processes.
- Qualification in data protection, data analysis, or a related discipline.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 9th February 2026 and second stage interviews will take place during the week commencing 16th February 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Thursday 29th January 2026. Please note that we may close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply as soon as possible.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.

