Head of supporter retention and development jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Portsmouth Cathedral is seeking an experienced Finance Manager on a temporary contract. Working with our new Chief Finance Officer you will support the ongoing development of our accountancy systems and processes, building on the work of the previous Finance Officer.
Key responsibilities
- Banking & Transactions: Manage Cathedral bank and investment accounts, including BACS, cheques, international payments, and reconciliations.
- Accounting Systems: Maintain financial systems (currently Sage; may transition to Xero).
- Cash Handling: Oversee cash counting and deposits.
- Cash Flow & Reporting: Monitor cash flow and produce monthly reports for the COO and CFO.
- Management Accounts: Prepare monthly accounts and review financial performance with department heads.
- Payroll: Process payroll for ~30 staff, including pensions and HMRC submissions.
- Staff Changes: Handle paperwork for new starters and leavers.
- Invoicing & Credit Control: Issue invoices, maintain credit ledger, and update CRM.
- Expenses & Transfers: Process staff reimbursements and internal transfers, including contactless income allocations.
- Reconciliations & Meetings: Prepare monthly bank reconciliations and management accounts for leadership meetings.
- Budgeting: Support annual budget preparation and reforecasting with the COO and CFO.
- Year-End Accounts: Assist the CFO in producing end-of-year financial statements.
The successful candidate will hold a formal accountancy qualification and be:
- Experienced in a similar finance role, ideally in a small charity team.
- Empathetic with the beliefs and values of the Christian faith and the aims and objectives of Portsmouth Cathedral.
- Proficient in Sage, Xero, and Microsoft 365.
- Skilled in management accounting, reporting, and payroll processing.
- A flexible team player, able to cover other finance tasks as needed and have experience of working with volunteers.
- Committed to equality, inclusivity, and ongoing training (e.g. GDPR, safeguarding).
Safeguarding
The position is subject to a Basic DBS check as well as the ongoing safeguarding training provided by the Church of England and Diocese applicable to this role.
Benefits
- Annual leave allowance of 27 days per annum (FTE) plus public holidays given pro rata for this part-time role
- Employer pension contributions of 7.5% plus employee contribution.
- Commitment to professional development and training
- Cash health plan
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Interested candidates should submit their CV along with a cover letter detailing how their experience aligns with the role’s requirements and the values of Portsmouth Cathedral. Applications should be submitted through Charity Job by midday 30th July 2025. We will interview in person at the Cathedral as suitable applications are received.
Candidates invited to interview will be required to complete an application form as part of our Safer Recruitment procedure.
The client requests no contact from agencies or media sales.
Railway Children is seeking a proactive and relationship-driven Events & Corporate Fundraising Officer to help grow income and deepen supporter engagement. You’ll play a key role in delivering exceptional experiences for event participants and corporate partners, helping to build long-term support for our mission to protect children at risk of life on the streets.
About Railway Children
We believe in a world where no child is left behind. Every year, thousands of children face danger on the streets and public transport networks. Railway Children works across the UK, India, and East Africa to intervene early, protect children, and create lasting change. Our partnerships with the rail industry and local communities help us reach children before harm occurs.
We’re proud of our inclusive, flexible, and values-led culture. With strong family values at our core, we offer a supportive environment where staff are empowered to grow and thrive.
Key responsibilities
- Support the planning and delivery of Railway Children’s events programme
- Provide excellent supporter care from registration through to post-event follow-up
- Build and maintain strong relationships with fundraisers, donors, and volunteers
- Research and identify new corporate partnership opportunities
- Support employee engagement initiatives and corporate fundraising activities
- Maintain accurate data and produce insightful reports to inform strategy
What we’re looking for
- Experience in supporter care, fundraising, or customer relationship management
- Strong communication and interpersonal skills
- Excellent organisation and time management abilities
- A collaborative, detail-focused, and values-led approach
- Confidence using CRM systems and analysing supporter data
What we offer
- 25 days annual leave (rising to 30 with service)
- Birthday leave and “Railway Children Day”
- 6% employer pension contribution
- Opportunities to visit our projects in the UK, India, and East Africa
- A flexible, inclusive, and supportive working culture
To apply:
Please complete the application form on the Railway Children jobs webpage. Please note: we do not accept CVs, academic certificates, or covering letters.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
About the role
To work with colleagues in the Tutor Engagement team to ensure the strategic priorities of Tutor recruitment and retention are delivered effectively.
The Tutor Recruitment and Engagement Officer leads on processes to ensure an appropriate number of high-quality Tutors are available to deliver our core programmes each term, including creating promotional material, and liaising with internal colleagues to ensure Tutors are equipped to start placements. They also lead on some processes to support retention, including gathering Tutor feedback, and coordinating professional development opportunities for returning Tutors. They regularly collaborate with internal and external stakeholders, building strong and effective relationships to promote the tutoring opportunity. The role will also be involved with supporting wider organisation priorities across different teams.
The role reports into the Head of Tutor Engagement and can be based in either London or Leeds.
About you
The role will best suit someone who
- Essential – has previous recruitment experience.
- Essential – has excellent attention to detail and strong administrative skills.
- Essential – has extensive experience of delivering training workshops and other recruitment-style events (such as information events).
- Essential – has demonstrable stakeholder engagement experience.
- Essential – can adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training.
- Essential - has a demonstrable passion for furthering The Brilliant Club’s mission.
- Desirable – has experience with handling and reporting on data.
We support less advantaged students to access the most competitive universities and succeed when they get there.





The client requests no contact from agencies or media sales.
Make a Real Difference Through Volunteer Management
New Role: Volunteering Development Officer (Part-Time, 20 hrs/week)
Salary: £18,481.60 (pro-rated from £34,653 FTE)
Location: Hybrid – Cheadle & home-based with travel across Greater Manchester
Hours: 20 per week (occasional evenings/weekends to cover events)
Reports to: Head of Workforce Analytics & Operations
Are you a clear, confident communicator who can engage a variety of audiences — from volunteers to internal teams — both in person and online?
Do you enjoy motivating and inspiring others to achieve shared goals?
Can you manage complex relationships with professionalism and positivity?
Are you highly organised, with excellent time management and the ability to prioritise and collaborate effectively?
If so, you could be the person we’re looking for.
We’re excited to offer a brand-new opportunity for a Volunteering Development Officer to lead the way in delivering an exceptional volunteer experience across Together Trust. You’ll ensure every volunteer feels valued and supported — and that their work makes a lasting, meaningful impact for the people we support.
At Together Trust, we believe in the power of volunteering to change lives – for both our volunteers and the people we support. Together we make a difference. We develop and learn, and we support each other. Every day with us is different, but our mission remains the same: to champion the rights, needs and ambitions of the people we support – they are at the heart of everything we do. We stand by them, and we work together for change.
What You’ll Do:
- Lead on delivering our Volunteering Strategy and action plans
- Act as the central point of contact for all volunteering across the Trust
- Design and coordinate inclusive recruitment campaigns
- Support services in developing meaningful, co-designed volunteer roles
- Drive volunteer recognition and retention initiatives
- Ensure best practice in Safer Recruitment and induction
- Analyse volunteering data to inform improvements
- Champion equity, diversity and inclusion within the volunteer workforce
What We’re Looking For:
- A relevant qualification (NVQ Level 3 in Management or equivalent).
- Significant experience in recruiting, training, and supporting volunteers — including hard-to-fill roles.
- Strong knowledge of Safer Recruitment practices and volunteer management systems (or HR equivalents).
- A successful track record of delivering complex volunteer projects to deadlines.
- Experience working in the charity sector, with a solid understanding of volunteer leadership, recruitment, and retention challenges.
- Confidence in using data to analyse trends and improve volunteer engagement.
- Up-to-date knowledge of relevant legislation, including data protection.
- Proficiency in Microsoft Office and strong IT literacy.
Benefits
- Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years.
- Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home.
At Together Trust, you'll join a passionate and supportive team, working in a flexible environment where you can shape meaningful volunteer experiences and make a lasting difference.
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
If you're committed to Positive, Passionate, Professional, and Supportive values, we’d love to hear from you.
Want to know more? View the full Job Description on our website and apply today!
This advertisement may be withdrawn if we identify suitable candidates before the closing date; early applications are encouraged.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.
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Please send your CV
About the role:
Are you a strategic fundraising leader with a passion for building meaningful donor relationships and driving philanthropic impact? Imperial College London is seeking an exceptional individual to lead our Regular Giving and Legacy Giving programmes as we prepare for an ambitious new campaign.
What you would be doing:
As Head of Regular Giving and Legacy Giving, you will shape and deliver sector-leading programmes that inspire gifts up to £50,000 and legacy contributions from alumni and supporters. You’ll lead a talented team and oversee multi-channel fundraising campaigns, donor journeys, and stewardship initiatives that support Imperial’s world-class research and education.
You’ll play a pivotal role in:
- Developing and executing innovative fundraising strategies.
- Growing donor acquisition, retention, and income.
- Leading a high-performing team and fostering a culture of excellence.
- Collaborating across Advancement and the wider College to embed giving into the Imperial experience.
- Managing a portfolio of mid-level donors and legacy pledgers.
What we are looking for:
We’re seeking a dynamic and experienced fundraising professional who brings:
- A strong track record in mass fundraising, digital campaigns, and donor stewardship.
- Experience managing successful legacy giving programmes.
- Strategic thinking and data-driven decision-making.
- Excellent leadership and interpersonal skills.
- A passion for higher education and making a lasting impact.
What we can offer you:
At Imperial, you’ll be part of a vibrant, inclusive community at the forefront of science, technology, and innovation. You’ll have the opportunity to shape the future of philanthropy at one of the world’s leading universities, with access to professional development, flexible working, and a supportive team environment.
Further Information
This is a full-time, open ended role based at White City Campus.
Closing date: 29 July 2025
Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post.
Contract: Permanent
Location: Working from home.
The successful candidate must be able to travel widely around the area covered
Hours: Part time 3 days per week (21 hours per week)
Job Profile
CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.
The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Plymouth Diocese. CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes and schools participating to address global poverty and express solidarity with our global family, we aim to increase the breadth of their engagement, participation.
This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting important church-based stakeholders, advisers and networks within the diocese to build fruitful and positive relationships.
The post reports to the Community Participation Manager for Wales & West Region (The dioceses of Lancaster, Liverpool, Salford, Shrewsbury, Wrexham, Cardiff-Menevia, Clifton, Birmingham, and Plymouth)
The Community Participation Coordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation parishioner and school participation and volunteer recruitment and retention.
The role will be home based, although the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders and contribute at events as required.
The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for which time off in lieu (toil) can be claimed.
Key Responsibilities
Delivering participation plans
- Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is usually anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
- Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts
- Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with clergy, religious, diocesan and parish advisers and administrators etc.
- Monitor and share information around community participation and recruitment, activity, development and retention of volunteers
- Closely monitor parish participation activity
Managing volunteers
- Be the local volunteer manager in a specific diocese or dioceses
- Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region
- Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
- Contribute to the development of volunteering opportunities and volunteer leadership
- Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
- Ensure each volunteer is appropriately inducted, briefed, trained and resourced
- Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
- Organise and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
- Ensure volunteer records are accurate and up to date on the database.
Managing relationships
- Build and maintain key relationships, including with priests, advisers, school staff and others within a diocese as determined in the regional plan. Be point of contact with the local Bishop.
- Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible.
All staff are expected:
- To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
- To participate in training and other activities as requested by the line manager
- To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
- To be accountable for the achievement of objectives set by the line manager
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
Person Specification
Understanding our context
- A Understanding Catholic identity: detailed and sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales, and an ability to work effectively within it; especially an understanding of parish community life
- B Understanding CAFOD: understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve.
- C Understanding international development: have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- D Managing ourselves: Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others. Ability to be self-motivated and able to work in isolation at times.
- E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan
- F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD
- G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission
Making change happen
- H Managing resources: confident with analysing and using data for planning, monitoring and reporting: Proven planning, time-management and organisational skills
- I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth
- J Managing our performance: Ability and willingness to work to targets and achieve results
- K Taking the lead: Motivates others to get things done
Job-specific competencies
- A demonstrable commitment to volunteering and understanding of its potential as a force for change
- Experience of managing multiple stakeholders and relationships to successfully achieve objectives eg with clergy, stakeholders and a wide variety of volunteers.
- Experience of managing volunteers, including recruitment, retention, deployment and celebration.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Role Overview
The Film & TV Charity’s Looking Glass research on the mental health of the UK film, TV and cinema workforce has consistently shown that mental health and rates of loneliness at work are significantly worse in this sector than among the population as a whole. Further Charity research has also shown that the two are closely linked, strongly suggesting that tackling loneliness is vital part of the industry-wide fight to protect the mental health of the workforce.
As the Community Development Manager, you will use our research insights to help develop the Charity’s community strategy, managing a programme of work that seeks to embed social connection as a core mental health priority in the Charity’s work and among the wider industry. You will also deliver specific projects stemming from the community strategy. Foremost among these is the Charity’s Community Partnerships programme. This involves working with a cohort of peer and community-led industry support groups to meet the needs of their communities, primarily through regular events-based engagement at our Soho offices. But it may also involve contributing to the co-working space offer at our offices in Soho, and to the Charity’s research on themes related to loneliness and social connection.
You will need to have experience of strategy development and partnerships or community management, and the excellent relationship management skills on which this depends. A background in developing mental or social wellbeing interventions is highly desirable, as is experience working in the film, television or creative industries. You will be a positive and enthusiastic individual, with a passion for creating solutions that support people’s mental and social wellbeing.
Main Areas of Responsibility
Community Strategy
·Continue to onboard and engage Charity staff with latest loneliness research findings
·Work with senior leadership to develop the Charity’s existing community strategy in response to the latest loneliness research findings and get buy-in from internal stakeholders
·Work closely with relevant teams to develop key actions informed by these strategic priorities
·Working with senior leadership, onboard and engage key industry stakeholders with the latest loneliness research findings and recommendations (where appropriate this may involve working closely with other Charity team members)
·Work closely with the Charity’s Impact and Evaluation Lead to ensure the impact of our Community Strategy is measured appropriately and reported on regularly in staff and trustee updates
Community Partnerships
-Continue managing (and growing) the Charity’s network of peer support and community groups, with a focus on communities experiencing high levels of loneliness
-Plan and deliver partner engagement events, with the aim of combatting loneliness and fostering belonging for the most vulnerable industry workers
-Day to day management of the Community Partners will involve working with the Charity’s Wellbeing Services Coordinator to manage partner event bookings, enquiries, building partner relationships, supporting partners with event management, attending partner events and gathering wellbeing insights from these communities to grow the Charity’s industry knowledge and support offer
-Support the partners to deliver effective and sustainable community building and peer support by organising appropriate workshops and webinars
-As needed, co-produce events with partners that aim to deliver on our partnership goals of fostering community and creating meaningful social connection
- Raise awareness of our Community Partners and their work within the wider industry
-Measure the impact of the Community Partnerships through tools such as member surveys and partner interviews, and regularly report on these findings
Co-working Space Development (tbc)
-Develop the Charity’s co-working space in Golden Square to be an inclusive, welcoming community hub for industry freelancers, that supports them to foster meaningful social connections
- Improve user satisfaction rates, working with relevant teams to improve operational support, bookings systems, user policies and drive deeper engagement with the Charity’s wider services
Research
-Support research projects (conducted either internally or by external partners) that continue to develop our understanding and evidence base on loneliness and social connection
-Contribute to the national and international dialogue on loneliness by sharing the Charity’s research findings, collaborating with key stakeholders and promoting best practice
-Develop relationships with professionals working to tackle loneliness (third sector, private sector, academia) to enable knowledge sharing, ensuring the charity’s work informs wider evidence on workplace loneliness
-Support the wider team to develop wellbeing projects and initiatives using research findings
General
-To operate in a way that ensures you are recognised as a role model for the Charity’s core values and behaviours.
-To undertake any other works as could be expected.
-To be prepared to travel to meetings across the UK and be away from home overnight occasionally, as the job reasonably demands.
- Candidates will need to be able to work evenings on a regular basis to support Community Partnership events. We operate a Time off in Lieu system to ensure that this is achievable within the post-holder’s contracted working hours.
The client requests no contact from agencies or media sales.
Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post.
Contract: Permanent
Location: Working from home.
The successful candidate must be able to travel widely around the area covered
Hours: Part time 3 days per week (21 hours per week)
Job Profile
CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.
The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Portsmouth Diocese. CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes and schools participating to address global poverty and express solidarity with our global family, we aim to increase the breadth of their engagement, participation.
This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting important church-based stakeholders, advisers and networks within the diocese to build fruitful and positive relationships.
The post reports to the Community Participation Manager for the East Region (The dioceses of Portsmouth, Arundel and Brighton, Southwark, Brentwood, East Anglia, Westminster, Northampton, Nottingham, Hallam, Leeds, Middlesbrough and Hexham & Newcastle)
The Community Participation Coordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation parishioner and school participation and volunteer recruitment and retention.
The role will be home based, although the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders and contribute at events as required.
The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for which time off in lieu (toil) can be claimed.
Key Responsibilities
Delivering participation plans
- Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is usually anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
- Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts
- Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with clergy, religious, diocesan and parish advisers and administrators etc.
- Monitor and share information around community participation and recruitment, activity, development and retention of volunteers
- Closely monitor parish participation activity
Managing volunteers
- Be the local volunteer manager in a specific diocese or dioceses
- Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region
- Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
- Contribute to development of volunteering opportunities and volunteer leadership
- Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
- Ensure each volunteer is appropriately inducted, briefed, trained and resourced
- Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
- Organize and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
- Ensure volunteer records are accurate and up to date on the database.
Managing relationships
- Build and maintain key relationships including with priests, advisers, school staff and others within a diocese as determined in the regional plan. Be point of contact with the local Bishop.
- Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible.
All staff are expected:
- To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
- To participate in training and other activities as requested by the line manager
- To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
- To be accountable for the achievement of objectives set by the line manager
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
Person Specification
Understanding our context
- A Understanding Catholic identity: detailed and sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales, and an ability to work effectively within it; especially an understanding of parish community life
- B Understanding CAFOD: understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve.
- C Understanding international development: have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- D Managing ourselves: Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others. Ability to be self-motivated and able to work in isolation at times.
- E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan
- F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD
- G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission
Making change happen
- H Managing resources: confident with analysing and using data for planning, monitoring and reporting: Proven planning, time-management and organisational skills
- I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth
- J Managing our performance: Ability and willingness to work to targets and achieve results
- K Taking the lead: Motivates others to get things done
Job-specific competencies
- A demonstrable commitment to volunteering and understanding of its potential as a force for change
- Experience of managing multiple stakeholders and relationships to successfully achieve objectives eg with clergy, stakeholders and a wide variety of volunteers.
- Experience of managing volunteers including recruitment, retention, deployment and celebration.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Join Our Team!
Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!
Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
About You
We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation.
This role is suited to an experienced HR Manager who:
- Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices.
- Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained.
- Can lead operational planning and budgeting.
- Has a forward thinking and inspirational vision for the role of HR in a charitable organisation.
- Has a vision for how working practices and culture can develop for the better.
- Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies.
- Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation.
- Has experience of supporting and developing managers through change.
- Is CIPD qualified.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Juliette Robinson, Head of People.
Please submit a CV and supporting statement via email, outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Monday 11 August 2025 at 9am
First round interviews will be taking place remotely on 21 and 22 August.
Second round interviews will take place in person at our Hatfield office on 28 August
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
At Social Bite, we believe everyone deserves a safe place to call home. We’re a charity and social enterprise working to break the cycle of homelessness through supported employment, housing solutions, and by giving out more than 165,000 items of free food each year through our Coffee Shops and Charity Partners.
To support these vital programmes we fundraise through a variety of income streams as well as deliver annual large-scale campaigns and events to achieve ambitious targets. The role of Individual Giving Manager will play an important part in helping to raise vital funds to support the mission of ending homelessness.
We’re looking for a passionate, creative, and data-driven Individual Giving Manager to lead our individual giving strategy, inspire our supporters, and help shape this evolving area of our work.
This is a job for someone who loves variety, every day brings something new with exciting growth opportunities. You will be a natural people-person, who enjoys deepening relationships with supporters helping them to feel connected, valued and part of something bigger.
You’ll bring experience in building supporter journeys and shaping the donor giving ladder. You’ll be a team-player, and someone who’s not afraid to take initiative all while keeping a positive, can-do attitude.
What you’ll bring to the role:
- Excellent attention to detail
- A hands-on, proactive approach, you get stuff done, and you do it well.
- A natural problem solver with a solutions-focussed attitude
- A self-starter able to work independently
- Excellent relationship building skills
- A people-first mindset, you genuinely care about our supporters, the people we serve and your colleagues
- A compassionate, energetic approach with a high degree of emotional intelligence
- A real team-player, not afraid to get stuck in to help others
- Ability to represent the work of Social Bite to the public with commitment and integrity
- Passion for the mission of ending homelessness and commitment to working to transform the lives of people affected by homelessness across UK
Responsible to: Director of Philanthropy and Marketing
Contract Type: Permanent, full time (37 hours per week)
Salary band: £33,000 – £35,500, dependent on experience
Location: Edinburgh / Hybrid
Closing date: Monday, 28th July 2025 at 12noon
Interviews: Will take place from 30th July, with a potential for second interviews the week after.
We believe everyone deserves a safe place to call home. We’re a charity and social enterprise working to break the cycle of homelessness.
The client requests no contact from agencies or media sales.
Digital Communications & Marketing Officer
Reporting to: Digital Communications & Marketing Lead
Salary: £31,768 - £34,500
Hours: 35 hours a week
Contract: Full-Time
Location: London (Hybrid Working), Women for Women International Head Office, London UK
(Coming into the office at least once or twice a week, dependent on work commitments)
Closing date for applications is Tuesday, 22nd July 2025, 23:59
About the role
Do you believe in the power of storytelling and digital content to spark change and inspire action? If so, Women for Women International wants to hear from you. This is not just another digital role—it’s your opportunity to help women survivors of war rebuild their lives.
This is an exciting time to join our Marketing and Communications team as we expand our reach and deepen engagement across digital platforms.
As our Digital Communications & Marketing Officer, you’ll play a key role in shaping our online presence. From crafting compelling social media content to building email campaigns and updating our website, you’ll ensure our message is heard and felt by audiences around the world.
You will collaborate across teams and globally, working closely with colleagues in our UK, US and German Country Support Offices and Global Communications network.
What We Are Looking For
We’re looking for someone creative, proactive, and genuinely excited by digital communications. Ideally, you’ll have:
- A strong knowledge of social media trends and passion for creating engaging content. Proven experience of managing social media channels.
- Passion for digital communications and social media platforms stays up to date on newest trends and is excited about finding new creative ways of communicating.
- Image and video editing and graphic creation (Photoshop, Canva or similar).
- The ability to write clear, compelling copy tailored to different audiences.
- Confidence juggling multiple projects and deadlines.
- Using an email marketing system (WfWI-UK currently uses Marketing Cloud)
- Working with a website content management system (creating webpages)
- An analytical mindset—able to use performance data to refine content and campaigns.
Above all, you’ll be a team player who’s motivated to build relationships and contribute to a mission-driven organisation.
Why Join Us?
At Women for Women International - UK, you will find more than just a job. You will join a passionate team committed to creating meaningful change in the lives of the women we serve. We champion collaboration, integrity, inclusion. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.
Background
Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.
In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.
They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous.
Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties.
All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.
To learn more about the power of women for women, visit our website and social media - Women for Women International - UK
Please note Women for Women International - UK do not sponsor potential candidates.
If you will need reasonable adjustments for the application process, please contact HR via the UK Recruitment email address, on our recruitment page on our Women for Women International UK website.
How to apply
Click on the 'Apply via website' button below to apply online.
You will have an opportunity to attend a Q&A with the Digital Fundraising & Marketing Lead on Thursday, 17th July 2025, 13.00 – 13.45.
If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page in our Women for Women International UK website.
1st Interview will be on 30th and 31st July 2025 and will be online.
2nd Interview will be on 6th August 2025 and will be in person at our Head office London.
These dates cannot be changed, so if applying, please hold them in your diary.
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We’re looking for a passionate and driven HR professional to play a pivotal role in delivering our ambitious HR strategy and supporting the growth of our Federation.
In this high-impact, operational role, you’ll work closely with senior leaders to drive forward key business and HR initiatives.
From resourcing and employee relations to learning and development, you’ll provide expert guidance and hands-on support that empowers our management teams to thrive. You’ll be at the heart of our people strategy, leading on complex casework, championing best practices and ensuring our academies are supported with regular on-site visits.
If you're a proactive, solutions-focused HR professional who thrives in a fast-paced environment and is passionate about education, we’d love to hear from you.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Providing professional and customer-focussed HR leadership, advice and support to academies to enable leaders to improve and support staff engagement, tackle workforce priorities, maximise workforce efficiency and achieve academy people objectives
- Influencing and supporting the strategic direction of academies by providing and analysing workforce information and developing HR initiatives to respond to needs or example, developing effective retention plans, improving sickness absence and reducing agency expenditure
- Coaching, supporting and mentoring senior leaders on people management practices, issues and priorities, through development of close working relationships and understanding of business challenges and opportunities
- Providing expert advice to managers in highly complex employee relations cases on the interpretation and implementation of the Federation employment procedures within the context of the legal framework
- Retaining oversight of casework, and line managing an HR advisor in the management of specific ER cases
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Experience in a HR Business Partner or senior HR advisor role within a large complex organisation
- Experience of developing and delivery of strategic HR plans and initiatives
- Previous experience of managing complex Employee relations issues, change management, and restructuring
- Experience of supervising staff
- Educated to masters level in HR Management or equivalent level of experience of working in an HR role
- A CIPD qualification to Associate level or above
For a full job description and person specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
We have an exciting new opportunity to join Icebreaker One as an Account Manager
About Icebreaker One
We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.
Our mission is to make data work harder to deliver net-zero outcomes.
The role
Contract: Permanent - ASAP
Location: Remote
Hours: Full time (Icebreaker One works a four-day week, Mon-Thurs)
Rate: Circa £35k
Team
Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications.
Core Responsibilities
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Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m
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Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts)
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Build and maintain strong, long-term relationships with key stakeholders
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Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps
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Track the delivery of actions with the account management team
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Execute strategic account development plans that align with client goals and objectives, ensuring long-term success
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Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction
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Tracking contract deadlines and working with the team to ensure renewals are submitted in good time
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Collaboration with Data Services, Membership and Communications teams as required for delivery
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CRM maintenance and updating to track pipeline
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Draft and deliver regular status, updates and reports
Supporting responsibilities
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Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work
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Attend daily stand ups, standing meetings and participate in regular Show & Tells
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Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management
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Supporting the bid team in identifying and inputting into proposals
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Socialise the Icebreaker One constellation (expert network) among teams within strategic partners
Knowledge, Skills, Experience
Demonstrable experience of
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3-4 years demonstrable experience in a similar role
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Excellent communication and writing skills
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Excellent organisational and analytical skills
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A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business.
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A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals
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Engaging people one-to-one effectively online and in person
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Ability to summarise findings so that they can be understood by non-experts
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Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums
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Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open
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The ability to work in a fast-paced, collaborative environment
Specifics, ideally some or all of the following:
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An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies
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An understanding of standards & licensing (e.g. Open, Shared, and Closed data)
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An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)
Apply today
Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.
Applications must be received by 0900 (GMT), 2025-08-06
As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone
If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us
Full details are available on our website
Our mission is to make data work harder to deliver net zero.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Leeds Credit Union, we believe in the power of ethical finance to make a real difference in our communities. With a strong heritage of delivering accessible financial services and a deep commitment to financial wellbeing, we’re seeking a dynamic, strategic, and values-driven Chief Executive Officer (CEO) to take us into our next chapter of growth and impact.
The Role
As CEO, you’ll be the driving force behind the strategic direction and operational success of Leeds Credit Union. You will:
- Be a regulated leader, holding SMF8 level repsonsbilities.
- Provide visionary leadership to a passionate senior management team.
- Champion our mission and values in public forums, media engagements, and stakeholder events.
- Build and nurture strong relationships with local authorities, regulators, partner organisations, and members.
- Lead the organisation through a time of opportunity, challenge, and transformation within the financial services landscape.
- Ensure robust governance, financial sustainability, and continuous improvement.
What We’re Looking For
We’re seeking an inspirational leader who is:
✅ Strategically minded – with a proven track record in developing and delivering business strategy.
✅ A natural relationship-builder – confident in representing an organisation at the highest levels.
✅ Experienced in financial services, not-for-profit, or membership-based organisations.
✅ A strong team leader – able to coach, motivate and develop a high-performing executive team.
✅ Commercially astute – with sound judgement and a commitment to ethical finance.
✅ Driven by purpose – someone who sees beyond the bottom line and is passionate about improving lives.
Why Join Us?
At Leeds Credit Union, you’ll find more than just a leadership role – you’ll find a platform to create meaningful impact. With over 37,000 members and a strong community presence, we’re looking for a CEO who sees potential and drives it forward with energy, empathy and excellence.
Ready to Lead Change?
If you’re a strategic, outward-facing leader with a heart for inclusive finance and a head for sustainable growth, we’d love to hear from you.
Apply today and help shape the future of Leeds Credit Union.
Click apply to register your interest request a candidate pack.
Salary: £47,606 per annum
Grade: 2
Position type: Fixed term contract for 12 months (Maternity Cover) Full time, 37.5 hours a week (Flex hours considered) Ideally to start in September/early October.
Responsible to: Global Head of Communications & Digital
Direct reports: Social Media & Paid Ad Manager, Email Marketing Officer, Website Manager
Location: Truro, Cornwall (hybrid - mixture of office and home working) or remote working (UK only with travel to Truro 2x per year).
Role purpose:
This role manages the UK digital team, driving our digital presence, supporting fundraising and leveraging new digital opportunities. You will also be part of a project to scale digital advertising and performance marketing. The role is focused on optimising the ShelterBox UK digital channels, including website, social media, email marketing and digital advertising, to reach new target audiences, grow engagement, and increase digital income.
You will drive a high-quality and consistent online experience that responds to the values, needs and behaviours of warm and new supporters - ensuring all our digital content is well planned, cohesive and on-brand.
As part of the Communications & Digital team, you will work collaboratively with colleagues across the Fundraising and Communications department to deliver digital activity and supporter journeys that support fundraising campaigns and appeals, performance marketing, as well as awareness and educating audiences on the issues faced by people after disaster.
You will line manage a Social Media & Paid Ad Manager, an Email Marketing Officer and the Website Manager.
We are hoping to ensure a two-week handover period with the current post holder.
Who are we looking for?
ShelterBox is looking for someone with experience managing a digital team, with an up-to-date understanding of digital channels and delivering digital campaigns and advertising. You are passionate about creating and growing high-quality online experiences.
Paid media is an area of strategic growth, so experience of managing digital ads and always on advertising is essential, as well as experience of working with agencies.
You are experienced in taking a data and evidence-based approach, testing, gathering insights and driving improvements that improve user experience and conversion rates.
This role is full of variety, working collaboratively with other teams to deliver a range of digital projects. You will join a friendly and vibrant Fundraising & Communications department in our mission to make ShelterBox a household name and raise money to fund emergency shelter after disaster.
Job Description
Duties will include but not be limited to:
Digital marketing and strategy
- Oversee the delivery of the digital strategy.
- Alongside fundraising colleagues, the Social & Paid Advertising Manager, and an external agency, play an active role in the strategic priority project to upscale digital ads and performance marketing to drive income.
- Oversee the social media for organic reach and engagement and developing fresh approaches as algorithms change.
- Oversee the delivery of our email marketing, increasing email engagement, boosting income, and improving retention.
- Oversee the website, ensuring all web pages are written for digital audiences and fully optimised for search.
- Oversee planning for cohesive integrated campaigns that roll out across our channels.
- Provide analysis and monitoring of digital activity, using data and analytics to inform future campaigns and content strategy.
- Ensure budget is allocated efficiently and delivering value.
- Ensure your team are reviewing new technologies and platforms, keeping the department informed of developments in digital marketing, and encourage the digital team to seek out and identify new trends.
Sharing knowledge and best practice
- Play an active role in the growth of paid digital marketing.
- Provide quality control across web, email and social - coaching your team on copy, tone of voice and visual aspects of our digital work.
- Manage relationships with third-party digital agencies and suppliers.
- Build positive, collaborative relationships with stakeholders across FundComms department.
- Educate and encourage other staff members on the use of digital best practice and promote its use within the charity.
Team management
- Three direct reports: an Email Marketing Officer and Social Media & Paid Advertising Manager and Website Manager - to deliver quality digital activities and channels.
- Manage and coach team to produce high quality digital content that's on-brand designed to increase reach and engagement with target audiences.
- Develop direct reports through reviews, setting objectives and identifying training where needed.
- Motivate team members to deliver excellence in everything they do.
Other duties
- Any other duties as deemed necessary to support the Comms & Digital team.