Head of supporter service jobs in aveley, essex

• Are you ready to kickstart your marketing career in a role where every task helps make education more accessible?
• Do you enjoy bringing ideas to life through creative content and campaigns?
• Are you looking for a varied, supportive role in a friendly, remote-first team?

Then this could be the role for you.

Learning on Screen is looking for a proactive and enthusiastic Marketing Assistant to join our team. This entry-level role is ideal for someone looking to build hands-on experience across digital marketing, events, and communications, while supporting the promotion of our products, services, and partnerships. You will work closely with our Head of Marketing & Sales and Business Development Officer to help drive awareness, engagement and income generation—through campaigns, content, events, and CRM activity.

What you will be doing

• Supporting the delivery of marketing campaigns that promote our services and drive revenue
• Helping manage content across platforms, from LinkedIn posts to website updates
• Assisting with the planning and delivery of online events and webinars
• Updating our CRM, supporting lead generation, and preparing basic performance reports
• Coordinating marketing materials and tracking assets and deadlines
• Contributing to market research and keeping up with developments in the education sector

What we are looking for

• A qualification or relevant experience in marketing, communications, or a related field
• Great organisation and time management skills
• Excellent written communication and attention to detail
• A team player who’s eager to learn, take initiative, and grow
• Some experience with content, digital platforms, or event coordination (even through volunteering, coursework or internships)

You will be part of a small, supportive team working to make a big impact. If you are looking for a role where you can learn by doing and grow your skills in a creative, flexible environment—we would love to hear from you.

About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

We're looking for a kind, compassionate, and resilient Customer Service Manager to join our Customer Service team located at our Head Office in Islington and provide maternity cover.

£40,800.00 per annum, working 35 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

This is maternity cover from June 2025 for 12 months.

This role involves hybrid working with 1-2 days in our Head Office in Islington.

For a full job description, please visit our website.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Diocese of Rochester is committed to equipping its churches and leaders for growth and transformation. As part of this, we are seeking a Missionally Healthy Places (MHP) Project Manager to join our Programme Team based at the Diocesan Office in Rochester.

The MHP Project Manager will play a key role in ensuring the successful delivery of 15 strategically funded parish projects supported by the National Church. Working with the Head of Programmes, Diocesan colleagues, and parish representatives, the Project Manager will oversee planning, budgeting, governance, and reporting processes across the MHP project. This role will be vital in supporting parish leaders and PCCs to lead and deliver their local MHP initiatives effectively.

The successful applicant will be an experienced and highly organised project manager, with excellent stakeholder engagement and communication skills. You’ll need to demonstrate the ability to manage risk, track project outcomes, and support change across a variety of contexts. A background in monitoring and evaluation is important, and a desire to serve the mission of the Church will be key to thriving in this role. Experience of working with Church of England structures is desirable but not essential.

To find out more about the Missionally Healthy Places programme and our Diocesan Strategy, visit: Our vision - Diocese of Rochester

Key Responsibilities:

• Build strong working relationships with the 15 MHPs, acting as a governance and communications link with the Diocesan MHP Project Board
• Oversee and report on progress, risks, outcomes, and finances across all MHP projects
• Track progress against milestones and budgets, escalating risks and managing changes as needed
• Support the sharing of learning and success stories in collaboration with the Communications Officer and Mission and Ministry Development team
• Manage the MHP budget, including drawing down and allocating funds and reporting to stakeholders
• Act as secretary to the MHP Project Board and report to senior diocesan bodies including the Bishops Leadership Team and Diocesan Synod

A full list of responsibilities can be found in the job description attached.

What we can offer:

• Flexible working, hybrid working, and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Annual subscriptions and memberships
• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision-making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: Sunday 20 July 2025

Interviews will be held on:  Tuesday 29 July 2025

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Strategic Marketing Planner’ to join its award-winning Marketing division on a permanent full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

Job purpose:

• Be a catalyst for change, driving robust data-driven, audience-led and integrated approaches to marketing decisions and plans. 
• Drive planning excellence across the marketing teams, and cross-organisational initiatives requiring marketing support, to increase collaboration and build marketing capability.
• Lead on the audience and supporter insights programme, and work with key internal stakeholders to ensure the insights support the work of teams across the organisation in their own strategic planning.
• Develop the IRUK brand strategically to continually grow brand awareness, engagement and relevance.

The successful candidate must have:

• Proven experience of managing marketing teams/projects and/or managing brands, working across a range of projects for multiple audience groups.
• Experience of running marketing campaigns and/or developing content geared towards the British Muslim community.
• Experience in leading audience research projects and translating insights into actionable marketing strategies.
• Significant experience in audience segmentation strategies and personalisation to maximise on marketing performance.
• Experienced in interpreting data to make marketing decisions.
• Hands-on experience of using project management tools such as Asana.
• Experienced in relationship and stakeholder management.
• Ability to build collaborative relationships, communicate effectively and influence a wide range of individuals both internally and externally.
• Significant experience of managing and motivating agencies to drive maximum value from relationships.
• Understanding of charity sector marketing.
• Experience of developing and managing annual plans.
• Good understanding of KPIs and marketing metrics.
• Excellent written and verbal communication skills.
• Solution focused in the face of challenges.
• Superb attention to detail.
• Ability to communicate highly technical and complex information and requirements. relating to marketing to non-specialist management and internal stakeholders to gain buy-in.  
• A data-driven, analytical mindset with experience of interpreting results and recommending opportunities for optimisation.
• Excellent knowledge of the creative process from start to finish.
• Excellent knowledge of all marketing channels, both online and offline.
• Strong understanding of the major technology-driven changes and trends affecting the online media and advertising industries.
• A confident collaborator, able to influence and build positive working relationships
• Outstanding organisational skills, able to manage multiple priorities and respond quickly to last minute changes.
• Flexible and adaptable – responding positively to change.
• A data-driven, analytical mindset with experience of interpreting results and recommending opportunities for optimisation.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 23rd July 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

My client is a leading mental health charity, proving support and campaigning for easier access to better services.

At present they are looking to appoint an interim Head of Finance to get them through a busy period in their workload.

Key responsibilities:

• Ensuring an effective and smooth running finance function, meeting all statutory and management reporting requirements.
• Provide ongoing training and support to the finance team, including the recruitment and training of new members.
• Promote a better understanding of finance across the business and the role it can play in the decision making process.

The successful candidate will be a fully qualified accountant and have previous experience of working at this level within a finance function. With substantive experience in both financial and management accounts, you will possess excellent communication skills with the ability to develop and inspire others.

My client offers a flexible hybrid working policy of 1 day a week in the London office.

Job Title: Floating Support Worker

Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum, inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement

Contract type: Full Time, Fixed Term Contract (Until March 2026 with possibility extension of contract dependent on funding)

Hours: 37.5 hour per week

We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.

You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of  domestic abuse survivors, to embed best practice across our communities.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.

Successful applicants will be expected to work within Refuge’s Values and Behaviors Framework and demonstrate these in their everyday work.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 11 July 2025

Interview Date: 21 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We’re thrilled to announce four exciting opportunities to join the dynamic Evidence & Impact team at MSI Reproductive Choices! We’re looking for talented, driven individuals who are passionate about sexual and reproductive health and rights (SRHR), and who thrive on data, evidence generation, and impact communication. This is a chance to help shape how we measure and disseminate the real-world impact of our work — not from the sidelines, but by rolling up your sleeves and diving in. If you're a bold thinker who loves turning complex data into compelling stories, thrives in fast-evolving environments, and is excited about helping build a future-focused, resilient team, we want to hear from you. You’ll be part of a team that champions innovative research and drives sector-shaping insights — with the chance to become a thought leader and influencer in the global SRHR space. Come push boundaries with us and help drive meaningful change around the world.

Why This Matters 

In a world where 218 million women lack access to contraception, evidence isn't just academic—it's life-changing. Your work will directly influence: Delivering of lifechanging services to millions of women; $2+ billion in annual global SRHR investments that transforms healthcare delivery across 36 countries 

The Opportunity 

We are recruiting roles to spearhead different dimensions of our evidence ecosystem. Whether you are inside or outside SRH, or from health economics, development research, tech analytics, or academic evaluation, we want people who are driven by impact and excel at translating complex data into compelling action. If that matters to you, then we want you. 

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

Lead MSI’s operational monitoring, evaluation, and learning agenda to ensure the systematic capture of programme insights and robust evidence generation that drives both improved programme delivery and supports future funding opportunities.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

Technical operational MEL

• Deep expertise in monitoring, evaluation, and learning (MEL) methodologies, frameworks, and global best practices.
• Advanced skills in results-based MEL design, including theory of change, indicator development, baseline assessments, impact measurement, and logframe development.
• Strong quantitative and qualitative data analysis skills, with experience extracting insights from large datasets (e.g., DHS, PMA), and translating findings into actionable recommendations for diverse audiences.
• Proficient in statistical software (e.g., STATA, R) and Excel, with applied experience in techniques such as Interrupted Time Series Analysis and multilevel regression.
• Skilled in using MEL platforms, digital data collection tools, and data management systems to ensure efficient and high-quality data capture and reporting.

 Sector expertise

• Deep knowledge in sexual and reproductive health programming/women’s health
• Understanding of complex programme delivery across multiple channels (clinical services, digital health, advocacy etc. )
• Knowledge of proposal development processes and MEL component design for competitive funding

Strategic analysis & Communication

• Proven ability to distil complex data into clear, actionable insights for senior leadership and country programme teams.
• Strong analytical thinking, with the ability to identify trends, patterns, and their strategic implications.
• Excellent written and verbal communication skills, adept at tailoring messages for technical, operational, and executive audiences.

Strong project management

• Strong coordination and project management skills, with the ability to manage multiple concurrent deliverables and effectively prioritise a dynamic workload.

Learning and capability building

• Skilled in institutionalising knowledge through repositories, evidence libraries, and learning platforms.
• Proven ability to facilitate cross-programme learning exchanges, communities of practice, and peer learning networks.
• Experienced in developing practical learning products—such as case studies, practice briefs, and toolkits—that drive programme improvement.
• Strong understanding of adult learning principles and ability to design effective knowledge transfer and capacity-building mechanisms.
• Experienced in organising and facilitating learning events, workshops, and knowledge-sharing sessions.

Team Leadership & capacity development

• Exceptional ability to cultivate learning cultures that prioritise evidence-based decision-making and continuous improvement.
• Strong mentoring and coaching skills to build MEL capabilities at both individual and team levels.
• Skilled at creating safe, inclusive learning environments where challenges and failures are embraced as opportunities for growth and innovation.

To perform this role, you’ll need the following experience:

• Minimum of 8 years' experience leading evidence generation in global health—with strong insight into service delivery and programme implementation.
• Proven ability to lead high-performing teams and manage complex, multi-country research initiatives and strategic partnerships, ensuring methodological rigour and relevance.
• Recognised thought leader, with a track record of evidence dissemination, donor engagement, and influencing global SRHR discourse.
• Strong background in team and project management, including budgeting, delivering high-quality outputs under pressure, and meeting tight deadlines.
• Demonstrated experience in building institutional knowledge systems—such as evidence libraries, learning platforms, and embedded learning practices.
• Skilled in moderating virtual and in-person communities of practice and facilitating knowledge-sharing environments.

Formal education/qualification

• Advanced degree in Public Health, Social Sciences, or related fields is essential.
• Additional qualification or formal training in research design or impact evaluation desirable
• Proficiency in French is highly desirable (please state level in application)
• Additional qualification or formal training in research design, epidemiology or impact evaluation, data visualisation such as PowerBI; advanced excel skills - desirable

Please view the job framework on our website.

Location: London, UK (minimum of 2 days per week in the office).

Full-time: 35 hours a week, Monday to Friday.

Contract type: Permanent.

Salary: £46,000 - £59,600 per annum for UK based candidates. Discretionary bonus + benefits. 

Salary band: BG 10

Closing date: 8th July (midnight BST). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

JOB TITLE:   

Games Services Manager 

REPORTS TO:

Head of Sport (HoS) 

RESPONSIBLE FOR: 

Games Services Officer 

SALARY BAND:

Manager (Band C), £40,000 - £45,000 dependent upon experience

TYPE OF CONTRACT:

Permanent

HOURS OF WORK:  

Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week, and will include work in evenings and on weekends and public holidays, as required 

LOCATION:

A hybrid of home and office working from the ParalympicsGB London Office or Loughborough Office as agreed. 

This role involves significant field-based activity and travel, including attendance at domestic and overseas events.

JOB PURPOSE

Demonstrating ParalympicsGB’s core values at all times, the Games Services Manager has responsibility for the design and delivery of key elements of ParalympicsGB’s Games Services Strategy and specific Games-related services and support whose outcomes will contribute positively to the fulfilment of ParalympicsGB’s vision, mission and objectives through: 

1. Working closely with the Head of Sport, exemplary management of identified areas of ParalympicsGB’s Games Services strategy and associated programmes, people and partnerships 

2. Excellence in delivery of identified core services including qualification and selection processes, accrediting the team, entering the team and managing team data  

3. Provision of world class advice and support to all Paralympic sports which contributes positively to a best prepared team at each Paralympic Games 

4. Provision of other input and support as a member of  ParalympicsGB’s  team support in the creation and delivery of an optimal Games-time environments

Games-time Role(s) All Games-time roles will be discussed and agreed for each Paralympic Games and will be dependent upon structure and delivery requirements.

KEY RESPONSIBILITIES IN DETAIL: 

Sport Directorate 

To support the on-going management of a cohesive and collaborative Sport Team environment which proactively embraces cross directorate / partnership working, additionally to: 

• Project management of ParalympicsGB’s Games Services Strategy within the Sport Directorate
• Provide regular updates to the Head of Sport regarding the implementation of the ParalympicsGB’s Games Services Strategy; identifying and communicating potential and actual risks in a timely manner 
• Proactively identify and develop key strategic performance partnerships both within the UK and overseas to support delivery of organisational objectives 
• Deputise for the Head of Sport in his / her absence at key meetings and activities on an agreed basis 
• Support to the Director of Sport and Head of Sport in delivering identified organisational objectives

Games Services Strategy 

Responsible for the management and effective delivery of identified elements of ParalympicsGB’s Games Services Strategy including: 

• Management of team data and the development of ParalympicsGB Base, including budget management. 
• Management of team qualification including performance and qualification tracking and reporting.
• Management of selecting the team including support to all Paralympic sports with selection policies and processes.
• Management of accrediting the team for the ParalympicsGB delegation, including collaboration with Games Operations in updating the Delegation Overview. 
• Management of entering the team including sport entries and liaison with National Governing Bodies and the Organising Committee.
• Management of the Qualification and Selection Panel. 

Team Development Strategy:

Provide support to the Director of Sport and the Head of Athlete Services for the following aspects of ParalympicsGB’s team development strategy:  

• Support the design of the ParalympicsGB team development strategy and lead on elements of programme delivery 
• Support the ParalympicsGB team Games recruitment project
• Lead the planning group for Team Development Programmes, including event and budget management 
• Lead the Team Member’s Agreement Working Group, including collaborative work with our legal partners. 
• Support delivery of the Team Leader Journey including workshops and induction programmes.

Miscellaneous: 

• To work collaboratively with Paralympic sports, UK Sport, Home Country Sports Institutes, British Olympic Association and other partners to ensure coherence in positioning, approach and impact of the Games Services Strategy and Games-specific services and support
• To ensure effective processes of monitoring, evaluation and quality control, and the observation of key performance indicators across all responsibility areas 
• To support colleagues within ParalympicsGB across all areas of the Championing Change strategy, as reasonably required by the Director of Sport 
• To attend all meetings, workshops and seminars, whether internal or external, regional, national or overseas, which are reasonably deemed to be relevant to the fulfilment of the demands and responsibilities of the role 
• To fulfil any other agreed duties as required by the Director of Sport and / or Head of Sport 

VALUES

The British Paralympic Association is an organisation with unique responsibilities and roles.  However, we will only achieve our ambitions by working with and through others, and by appreciation of where we fit within the wider sporting landscape.

This partnership working internally and externally is driven by three values: excellence, respect and integrity. More information will be shared with our new strategy later this year. You will therefore adhere to:

Excellence – Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive and progressive approach to our interactions with others. Like the athletes that we support., we will always challenge ourselves and others to do better.

Respect – Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion and the value of our differences. 

Integrity - We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.

This job description and person specification is not to be regarded as exclusive or exhaustive.  It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.  

About the role

The Director of Membership Services provides strategic leadership for the Membership Services directorate and is therefore responsible for the development and implementation of all Imperial College Union strategy relating to Student Activities, Representation, Advice, Governance and Policy. The role ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its Membership Services.

The successful candidate will ensure that the directorate develops and delivers impactful and inclusive services which champion and enhance the Student Experience at Imperial College. They will ensure that the Union values of integrity, inclusivity, and innovation guide the work of the directorate, and will develop and maintain excellent working relationships with internal, College and external stakeholders. They will also be a member of the Union’s Operational Management Group and Leadership Team, and as such will be responsible for the strategic development of the Union and ensuring that the Union works towards delivering its mission and aims.

This role requires strategic thinking, operational expertise, and the ability to build effective relationships. Candidates should have experience managing budgets, leading teams, and driving innovation within a membership or student-focused organisation. The ability to work collaboratively while delivering student-centred initiatives is key to success in this position.

Applications are encouraged from individuals with similar professional backgrounds who are passionate about creating an inclusive and engaging university experience. We welcome applicants who share our principles and are committed to fostering a welcoming and dynamic environment.

This role is open to consultants and secondments will be considered for the right candidate.

Please note this is a Fixed Term Maternity Cover role.

What you would be doing

• Strategic Management and Leadership
• Staff Management
• Financial Management
• Service Development and Delivery
• Health and Safety Management
• Ethical and Environmental Management
• Other duties, broadly in line with above key responsibilities

What we are looking for

• Appropriate experience of management and leadership of teams in a Students’ Union or similar environment
• Experience of managing multiple budgets
• Successfully building partnerships for the benefit or the reputation of an organisation
• Experience of working effectively in student or membership led environment
• A working knowledge of membership-led activities
• Ability to work in a complex environment with the skills to develop productive
  relationships with a range of stakeholders

Please see Job Description and Person Specification for full list of duties and responsibilities.

What we can offer you

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits page. Please see link on College website.

Further information

To apply for the role please complete the online application form.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.

Should you require any further details on the role please contact the People team (email on application site).

Closing date: 29 June 2025

Interviews expected to take place week commencing 7th July 2025.

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.

Change Grow Live is one of the UK’s largest charities, providing a range of services focused on supporting people and communities to transform their lives.

Our new business development manager (BDM) will sit within our Specialist Business Development Team, working alongside other BDMs to manage a busy pipeline of business development activity across the following markets:

• Prisons and community criminal justice
• Homelessness and street outreach
• Smoking Cessation
• Individual Placement and Support (IPS)
• Children and Young People
• Scottish Services

If you have proven experience within any of these fields, a commitment to CGL values and a passion for supporting people to make positive change, we’d love to hear from you.

Change Grow Live is looking for a Business Development Manager (Specialist Services) to join our dynamic, high-performing, national Business Development Team and lead our response to this exciting national opportunity.

Joining us means taking on a key leadership role as part of our successful national team, and the chance to share and further develop your skills, knowledge and experience, whilst working with great people from across our organisation.

Full Time Salary: £52,221 - £57,786 (pro-rata). If you’re based in London and regularly travel to the office, you’ll receive an additional £4,072.06 per year (pro-rata)

Full Time Hours: 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

The role

CGL’s Business Development Team is a large national team. This role will sit within a smaller specialist services sub-team, who have responsibility for retaining existing specialist contracts and winning new business opportunities.

You will work with a small group of bid writers to oversee all aspects of the tender process. You will also have responsibility for pipeline management and work closely with our services and operational colleagues to navigate processes under the Provider Selection Regime (PSR) regulations.

You will work collaboratively with people who use our services, front line staff and managers, clinicians, departmental leads and senior stakeholders including Directors, to develop service delivery models, budgets and partnerships for tenders and proposals.

You will have the opportunity to visit and engage with our staff and service users across the country, to learn about our services and specific local needs and challenges.

As a leader within our national Business Development Management Team, you will lead on improving the quality of our work and developing our team culture, thinking creatively, sharing your own knowledge and experiences, and challenging existing ways of working.

Ultimately you will play a key role in the design, development and delivery of our services and will help us to deliver on our organisational mission, strategy and values.

About you

You’ll be a highly competent project manager, with proven experience of leading and managing complex tenders and other projects in related fields.

You’ll be an excellent writer, with experience of writing tenders, bids and proposals.

You’ll be a confident and highly competent communicator, have excellent IT skills, be highly numerate and be able to analyse and work with complex data and financial information.

Check out the job description for more information, and you can contact Hannah Carlin, Senior Business Development Manager, to discuss this role further.

Why work for Change Grow Live

We put our values into action. We trust and believe in our staff.

Be part of an amazing team.

Competitive pay (including London weighting if applicable), pension and other benefits.

Flexible working options including working from home and offices across the UK, including London, Brighton, and Manchester.

We want our workforce to represent the diversity of the people and communities we work with. When we’re recruiting, we actively seek to reach a diverse pool of candidates. We’re happy to consider any reasonable adjustments that potential employees may need.

Salary Range (pro rata if part time)

CGL points 47 to 52 (£52,221.35 - £57,786.02)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

30/6/2025

Location: Bexley Refuge

Salary: Unqualified: £28,255 - £29,913 per annum (dependent on experience)

Qualified: £29,923 - £32,623 per annum (with an accredited VAWG /domestic abuse qualification)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Until 31st March 2026 –with possible extension)

Closing Date: 18th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We have three refuges in Bexley, which provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. We are there for women at a time of crisis and help families take their first steps to freedom and recovery.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

About the Role

You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across two sites. You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You should have a minimum of two years’ experience of working with this or a similar client group. An in depth understanding of the needs of women and children from a diverse background is essential.

As part of both roles, one of the job posts will be located in one refuge, with the other job post located across three refuges.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.

You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.

You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

ID: 1483 Payroll System Development Manager

Service: Finance Department

Salary: starting at £45,967 FTE per annum, rising to £50,067 FTE per annum, inclusive of Inner London Weighting

Location: London – Head Office, N1 (Hybrid)

We typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours: Full-time (37 hours per week).
We offer flexible working arrangements - please see below for more details.

Contract: Fixed-Term one year

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The Finance department provides the complete finance function which includes payroll to the whole organisation overseeing all the 165 services across England, addressing all issues and processing payments to meet the demands of staff and external agencies.

Reporting to the Director of Finance, you will be responsible for the ongoing development and implementation of the new itrent payroll system, configurations are as per the requirements of the organisation and ensuring that the project is completed on time and goes live successfully. You will be a confident communicator and comfortable working in a small team environment where priorities can change at short notice. 

Main Responsibilities:

• To work closely with MHR, HR Team and consultants to ensure that tasks are scheduled and completed to meet project timelines.
• To co-ordinate work with HR and Payroll colleagues to ensure all relevant payroll processes are captured, reviewed, and, where necessary or appropriate, changed to ensure they are fit for purpose with the new system.
• To be responsible and manage the configuration of the new modules, working with HR and Payroll colleagues, MHR and other consultants to ensure that it is configured to Family Action’s requirements and that the rationale and effects of our chosen configuration is clearly documented.
• To work alongside the HR Systems and Operation Managers to ensure that the HR and Payroll teams are trained and supported in the effective use of the system as pertains to their roles.
• To be responsible and manage user testing of the new system and any parallel runs as part of the implementation process.
• To act as the Payroll System Administrator for iTrent, taking the lead on technical functionality and expertise and liaising with MHR as required for technical solutions.
• To support the Payroll team with other ad hoc duties, as may be required for running an effective and efficient payroll system.

Main Requirements (for details check the job description and person specification):

• CIPP qualified or significant experience working in Payroll in a Payroll  Manager or payroll system development and implementation role
• Significant experience using and administrating itrent payroll systems, including liaison with system providers.
• Experience of implementing payroll system(s).
• Experience configuring systems in accordance with specific and complex requirements.
• Experience leading on projects.
• An excellent in-depth knowledge and understanding of HR and payroll processes.
• Excellent attention to detail, with the ability to think creatively and decisively to solve problems.
• Demonstrable ability to build relationships and collaborate effectively, both internally within and across teams, and with external partners.
• An excellent understanding of payroll and related legislation, including pension, absences etc regulations
• A high level of proficiency using Microsoft Office, in particular use of Excel to manipulate data.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Redirect to Recruiter” link above and fill out our digital application form

· Closing Date: 4 July 2025 at 23:59

Interviews are scheduled to take place from 14th -18th July 2025 virtually and face-to-face, with slots throughout the working day and early/late slots available.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Sibojinithevi Sinnathamby.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy. We believe that everyone has the right to be heard & respected, the right to choice in decisions about themselves and the right to be safe.

Service Managers are responsible for their services meeting targets and delivering on contract requirements, including providing the data required for contract and organisational monitoring.
The Service Manager role assumes responsibility for all aspects of SWAN’s West Berkshire statutory advocacy services. This includes IMCA, Paid Rep, Care Act and IMHA. Our Service Manager is also responsible for the delivery of SWAN’s social value projects in West Berkshire.
The role requires a positive approach and a high degree of personal responsibility. The Service Manager is responsible for the West Berkshire team’s performance. Service Managers are experienced and inspirational leaders. You will be working remotely, but within easy commuting distance of West Berkshire.  They have, or are willing to work towards, a level 5 management qualification.
The post is subject to 2 references including previous employer, evidence of right to work in the UK and an enhanced DBS check.

FTE salary is £31,602.88 - £34,533.32 (actual £25,623.97 - ££27,999.99) and the lower salary will be paid to new starters unless they hold the relevant qualifications.

ID: 1482 Payroll Officer

Service: Finance Department

Salary: starting at £32,425 FTE per annum, rising to £35,211 FTE per annum, inclusive of Inner London Weighting

Location: London – Head Office, N1 (Hybrid)
We typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours: Full-time (37 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The Finance department provides the complete finance function which includes payroll to the whole organisation overseeing all the 165 services across England, addressing all issues and processing payments to meet the demands of staff and external agencies.

We have recently implemented a new HR/Payroll system – itrent, reporting to the Payroll Manager, you will be responsible for assisting and supporting with running the monthly payroll, dealing with starters, leavers, pension enrolments, opt outs etc. This is an excellent opportunity for a payroll all-rounder to join our team. You will be involved in embedding our electronic timesheet system. There is a real opportunity to help stabilize the payroll function for the organization and complete our fully digital payroll service.

Main Responsibilities:

· To collate and check monthly payroll data for input to the payroll processing system

· To assist with running the monthly payroll, calculate pay, organise the workload and meet  

monthly payment deadlines.

· Processing monthly Pension Auto enrolments, opt outs and queries

· Assist on monthly reconciliations and year-end reconciliations.

Main Requirements (for details check the job description and person specification):

• Relevant experience in payroll processing, computer literacy including competency in excel  and a good understanding of computerised HR/Payroll (MHR - itrent) and accounting systems (SUN).
• The ability to input information quickly with attention to detail and prioritising work to meet tight deadlines.
• Ability to work collaboratively, performing pay calculations and communicate effectively with colleagues in HR, Finance and across Family Action.
• Understanding of payroll processes regarding employee pension and reporting requirements.

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Redirect to Recruiter” link above and fill out our digital application form

· Closing Date: 4 July 2025 at 23:59

Interviews are scheduled to take place from 14th -18th July 2025 virtually and face-to-face, with slots throughout the working day and early/late slots available.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Sibojinithevi Sinnathamby.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.