Health and safety jobs

The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.

As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Legal Advocate (benefit appeals), Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.

We are seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.

 About You

• You have solid experience advising on welfare benefits and housing law, including issues like homelessness, entitlement, and disability benefits.
• You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
• You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
• You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
• You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
• You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.

Key areas of responsibility

· Work in line with the purpose, vision, mission, and values of the LIC.

· Deliver high-quality information and advice on housing and welfare benefits according to client needs. 

· Manage your own caseload and undertake casework with minimal supervision.

· Provide services in accordance with all relevant quality standards.

· Create and maintain comprehensive client and service provision records, using information technology and other systems.

· Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.

· Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.

· Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.

· Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.

· Work collaboratively with internal teams and services.

· Attend any outreach including social groups as required.

· Ensure safeguarding measures for vulnerable adults and children, as well as the health and safety of staff, volunteers, and clients, are followed in line with established processes.

· Comply with LIC policies and procedures, including those relating to confidentiality, data protection, equality, and diversity.

· Participate in meetings and commit to personal learning and professional development.

· Carry out any other reasonable duties as directed by management.

This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.

 Employee Benefits

· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).

· Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of probationary period pro rata *

· Enhanced maternity and adoption leave pay*

· Cycle to Work Scheme*

· Tech Scheme*

· Eyesight tests and contribution to corrective glasses*

· Jury Duty leave pay*

· Employee Assistance Programme.

· Complimentary tickets to select events.

· 50% discount on LIC education courses (subject to availability).

· 20% discount at the LIC shop and 10% discount at the LIC bar.

· Mindfulness app membership*

*Only available to staff on contracts of a minimum of 12 months

LONDON IRISH CENTRE

OUR SIX CORE VALUES

At the London Irish Centre we strive to be:

1. Welcoming

2. Compassionate

3. Inclusive

4. Creative

5. Community-centred

6. Sustainable

The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.

Contract type

Permanent

Location

Whittington

Hours

Full time (37.5 hours per week)

Annual salary

B1 £25,263.19 to £26,651.49 

Review date

07/09/2025

The Governance Assurance Administrator role supports St Giles Hospice Group and non-clinical governance with vital administrative tasks. The role is pivotal in ensuring and maintaining high standards of operational governance.

You will provide administrative and coordination support for the governance processes to ensure the effectiveness of the operational governance framework. 

You will be responsible for a wide range of end-to-end administrative tasks, coordinating and facilitating meetings, and associated reporting related to operational governance and assurance activities, ensuring compliance with policies, procedures and regulations.

Qualifications

Desirable

·Educated to A-Level grade C or above, or equivalent qualification

Knowledge and experience

Essential

·Experience of working with and providing high level administrative support to Senior and Executive management

·Experience of diary management for multiple colleagues/senior management team

·Experience in assisting with projects, tracking progress, and supporting cross-functional teams

·Excellent working knowledge of good governance practices in an organisation

·Familiarity with yearly committee meeting yearly cycle, meeting organisation, and robust minute taking

·Experience of producing complex information in a straightforward and easy to understand format e.g. governance committee documentation/supplementary papers, policies, reports and presentations

·Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and other relevant office software

·Experience of working with staff at all levels of seniority

Desirable

·Understanding of the requirements for managing and protecting information and the ability to maintain the confidentiality and security of data at all times

·Experience in ensuring compliance with the legal and regulatory frameworks applicable to an organisation, such as the Health and Safety Executive, the Care Quality Commission etc.

·A good understanding of the health and social care environment and the roles and responsibilities within it

·Experience/knowledge of risk management

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Excellent written and verbal communication, with the ability to interact with senior leaders and external stakeholders professionally

·Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure

·A meticulous approach to handling tasks and managing complex diaries and documents

·Experience in handling sensitive information with the highest level of confidentiality and professionalism

·Ability to prioritise schedules, highlight potential clashes or concerns, and forward plan meetings and documentation for SLT

·Ability to work on own initiative, working under minimum supervision and at pace

·Ability to make decisions on difficult and contentious issues where they may be several courses of action, knowing when to escalate

·Ability to inspire confidence of colleagues, particularly senior management

·Effective organiser, planning ahead to meet deadlines for report production and meetings

·Attention to detail and accuracy

·Problem-solving and analytical skills

Personal Attributes

·Empathetic

·Emotionally intelligent

·Team player

·Able to work under pressure

·Collaborative

·Professional and courteous manner

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Job title: Internally this role will be known as RPL Integrated Neighbourhood Team Lead

Location: The role is primarily based at the Crisis Brent Skylight in Harlesden ( 1-2 Bank Buildings, High St, NW10 4LT), some local travel may be required.

Contract: 12-month fixed term contract

About the role

This is an exciting new role in Crisis to lead on the practical development of Brent Council’s neighbourhood working approach in Harlesden and feed into Crisis’s new strategy, building on our experience of place-based work in Brent, developing new approaches to preventing homelessness and income insecurity and leading on local system.

The postholder will be line managed by Crisis Brent Skylight Director and is supported by Brent Council’s Head of Place Leadership.

You will:

• Implement a new, place-based vision for neighbourhood working which shifts away from traditional, transactional approaches towards more sustained, relational working with residents at risk of homelessness or living with income insecurity.
• Coordinate and support a co-located and co-working integrated neighbourhood team, consisting of statutory, health and voluntary sector partners, as well as community groups and residents to meet locally agreed strategic objectives, by providing a whole system, joined up experience for individuals, which is preventative, proactive, person-centred and relational.
• Build and maintain strong relationships with a range of stakeholders fostering a learning culture which is adaptable, collaborative and flexible.
• Develop local systems to support Brent Council’s radical place making approach by setting up new services and cross service teams, including contribution to the development of an operating and outcomes measurement approach.
• Utilise learning from the RPL lead approach, the integrated neighbourhood team and casework delivered on upstream prevention to feed into Crisis strategy and place-based approaches.
• Support and influencing place-based and data-led change

About you

• You can demonstrate experience of developing and/or leading on system change, through partnership and collaboration and an ability to bring together individuals and organisations with potentially competing priorities and agendas to enable them to coalesce and achieve positive progress around shared objectives.
• The successful candidate can create, tailor and implement effective procedures and new ways of working that lead to achieving outcomes and objectives, by initiating and leading change.
• You have the ability to set up, manage and support a multi-agency and multi-disciplinary partnership by creating and supporting a learning culture that explores, tests, fails and adopts sensitively and collaboratively, maintaining strong and positive working relationships.
• You can demonstrate excellent self-management and organisational skills, with experience of project management, monitoring progress and achieving outcomes and/or deadlines during complex and inter-related operations.
• Experience or understanding of housing/ homelessness, adult social care, health, criminal justice, or other relevant sectors, with an ability to work across boundaries is essential and you will have an understanding of involving vulnerable and excluded people in improving systems.
• You have excellent communication skills and influencing skills to understand and harness the value of different competencies, progressional backgrounds, skills and experiences within the integrated neighbourhood team and other audiences.
• The successful candidate has experience of using data and insight to drive decision making, ability to interpret and analyse complex issues, clearly communicating key concepts.
• You will demonstrate commitment to Crisis’ purpose and values, alongside Brent Council’s values .

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 10 September 2025 at 23:59

Interview date and location: Thursday 18 September 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

We would strongly encourage you to visit Crisis Skylight Brent prior to applying. We are holding an open evening on Tuesday 2 September from 17.00 – 18.00 hrs and 18.00 to 19.00 hrs at Crisis Skylight Brent, 1-2 Bank Buildings, High St, London, Harlesden, NW10 4LT to meet with the Skylight Director and some of the team. To RSVP and let us know you’ll be attending please email us.

If you’re unable to make the open evening but would like to have an informal conversation about the role, please email us and we will arrange a call.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:

1. A women only drop-in service

2. An advocacy service

3. An outreach service

We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service.

Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.

Job purpose:

The Head of Services role is critical to leading the delivery of the best possible support to the women who use our services. The Head of Services has lead responsibility for continuous review of the effectiveness of our services and whether they are meeting women’s needs. She needs to be in touch with what is happening in the lives of the women using our services.

We are looking for a strategic thinker who can shape and lead the future direction of our service, ensuring it continues to meet the complex and evolving needs of women affected by sexual exploitation. This person will have the vision to identify what needs to change and the leadership skills to drive that change with confidence and clarity.

They will be an empowering leader, capable of inspiring and supporting a skilled team of support workers and volunteers who are engaged in emotionally demanding work and who rely on strong, compassionate oversight. A deep understanding of the risks faced by the women we support—and a commitment to reducing those risks—must be at the heart of their approach.

§  Closing date: 15 September 2025

§  Interview date: 25 and 26 September

For full job description and application process on our website and below.

Project Manager – Blues Go Green (Fixed Term until July 2029)

Birmingham City Football Club Foundation - Transforming the city through the power of football

Join us at an exciting time of growth and transformation as Birmingham City FC continues to make waves on the world stage. The Foundation harnesses the power of football and sport to improve the lives of tens of thousands of people in Birmingham, helping our community grow alongside the football club. We are proud to be “more than football.”

Are you passionate about working in partnership to drive change and make a difference to the City of Birmingham?

Birmingham City FC Foundation has won a 4 year National Lottery funded project entitled ‘Blues Go Green’.  This exciting project is delivered in partnership with Dream Chasers CIC, Birmingham Voluntary Services Council and The Good Work Co-operative.  ‘Blues Go Green’ will engage the collective footprint of Birmingham City FC and the Foundation, working with partners to reduce climate emissions and increase environmental justice through solution driven change. 

The role

Working closely with Birmingham City FC, partners and other Foundation members you will lead the ‘Blues Go Green’ project and team in delivering an exciting, innovative and compelling change programme.  The project will target people previously excluded from Climate Projects, helping them develop a greater understanding of how their daily actions can positively impact climate and our environment.

Leading a small team to deliver the full scope of ‘Blues Go Green’ with Birmingham City FC, Official Supporters Group, Partners, Schools and more.  Developing and delivering an ambitious multifaceted project to get the widest possible scope and impact of all that ‘Blues Go Green’ can be.

The Team

Birmingham City FC Foundation is growing.  The Foundation team are passionate about working together to make change happen.  The role is part of the Foundation Management team and will have 2 direct reports and 1 indirect report, however it will need to harness the skills and knowledge of the whole team in delivering Blues Go Green.

The Person

As a strong influencer and team player, you will be delivering an exciting project that will leave a legacy for years to come. You must have a project management mindset and experience with excellent communication and stakeholder management.  You will be able to demonstrate not only the results of successful projects but also your leadership style and how it gets those results. You will be an ambassador not only for the Foundation but also for Birmingham City FC with strategic partners and groups throughout the West Midlands.

The successful candidate will be able to demonstrate project planning and delivery skills including successful examples of having designed, implemented and delivered large-scale projects. have experience of successful partnership work and a clear aptitude for building strong positive relationships. Experience of environmental sustainability organisations or projects would be advantageous but not essential.  You are known for your professionalism, influence, flexibility and positive attitude.

The Foundation

What We Offer:

• Competitive salary and benefits package
• Opportunity to make a real impact and be part of our exciting future
• Employee Assistance Programme
• Health Care Plan
• Death in service plan (after 12 months of service)
• Staff discounts including opportunity for match day tickets
• Onsite parking
• Staff uniform

The interview process will involve a competency-based interview with a panel and a presentation. If you have any specific requirements or need adjustments to the recruitment process, please let us know in your application.

Code of Conduct

Birmingham City F.C Foundation expects the highest standards of integrity and conduct in all matters concerning the Foundation and its employees. All employees are expected to always act wholeheartedly in the interests of the Foundation.Any conduct detrimental to its interests or its relations with its customers, suppliers, the public or damaging to its public image shall be a breach of Foundation rules and policies. Discriminatory, offensive, and violent behaviour are unacceptable, and any complaints or concerns will be dealt with and acted upon. 

Safeguarding and Safer Recruitment

We are passionate about and committed to safeguarding and protecting the welfare of children, young people, and adults at risk. All applicants will be asked to provide details of any previous convictions, cautions, and reprimands, as outlined in the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended 2013). Appointment to this role is subject to a satisfactory DBS check and references.

We are committed to and has both a moral and legal obligation to ensure that all children and vulnerable adults are protected and kept safe from harm whilst engaged in services organised and provided by the Foundation and believes that the general wellbeing, welfare and safety of all children and vulnerable adults engaged in activities is of the upmost importance. The Foundation will fulfil its responsibilities by ensuring it displays best practice in safeguarding matters – including Safer Recruitment - carried out in a spirit of partnership and openness with the child or vulnerable adult, families, and the relevant local authority.

Equality, Diversity, and Inclusion

Birmingham City F.C. Foundation is an equal opportunities employer and welcomes applications from all sectors of the community. We will consider applications based solely on merit, regardless of gender, race, marital status, age, nationality, ethnic or national origins, disability, sexual orientation, political or religious belief, background, or family circumstance.

We are committed to ensuring that equality, inclusion, and diversity of opportunity is at the very heart of everything we do to ensure we provide fair and non-prejudicial access to the services across the Foundation. We uphold everyone’s freedom of rights and choice to be different and aim to provide opportunities for everyone to succeed. It is the policy of the Foundation that no person, whether, job applicant, employee, casual, volunteer, or participant, shall be discriminated against. The Foundation opposes all forms of unlawful and unfair discrimination, either direct or indirect, or harassment, on the grounds of the following ‘protected characteristics’: Age, Disability, Gender Reassignment, Marriage & civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex and Sexual Orientation. Anyone who is found to be in breach of this could receive disciplinary action, which may well include suspension and dismissal.

We are committed to building a diverse and inclusive workplace. We actively encourage applications from people of all backgrounds, identities, and experiences, particularly those from underrepresented groups - women, individuals from Black and Minority Ethnicities, the LGBT community and anyone with a disability. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Founded in the aftermath of the Second World War, Cumberland Lodge works with young people to understand the causes and impacts of social conflict and division, developing the next generation of leaders to create more just and inclusive futures. Our current programme focuses on four key areas: Youth & Democracy; Rule of Law; Freedom of Religion and Belief; and International Dialogue in the Workplace.

As we approach our 80th anniversary we have ambitious plans to scale up our activities and are looking for an experienced Fundraising Officer with strong storytelling skills and a passion for making a difference.

This is a permanent part-time role, two days a week. The successful candidate will join a thriving organisation as part of a small Programme team under the leadership of the Programme Director.

We are seeking to appoint a strong team player who can also work independently, who is well-organised, with excellent communication and inter-personal skills. They must be able to demonstrate success in fund-raising, and have strong knowledge of the fund-raising landscape in the UK, and preferably internationally. A background of funding raising for education or youth sector organisations would also be desirable.

Alignment with our ethos of addressing social challenges through constructive dialogue is essential.

It is expected that this role can be primarily carried out from home, but attendance one day a month in the offices in Windsor Great Park would be required.

This is a new role at Cumberland Lodge and there could be opportunities to grow with the team and become involved in other areas of our work, particularly occasional delivery of education programmes. If candidates have experience or an interest in this area please note this in your application.

Job description

Objective: To generate income that supports Cumberland Lodge’s mission by identifying, researching, and securing funding from trusts, foundations, and grant-giving bodies. The Programme Fundraising Officer will craft compelling proposals, develop new income opportunities, and align funder interests with Cumberland Lodge’s goals to enable impactful work with young people and the creation of more just and inclusive societies.

Reporting to: Programme Director

Working with: Programme Manager, Programme Team, Comms & Engagement Manager, Business Development & Marketing Manager

Salary: £14,000 (£35,000 FTE)

Hours: 2 days per week,

Main Duties:

Funding Development

Research and identify funding opportunities aligned with Cumberland Lodge programmes.

· Write compelling, youth and/or education focused funding applications and proposals.

· Track and manage applications, deadlines, budgets and outcomes.

Relationship Management

· Build and maintain strong relationships with funders.

· Provide timely updates, reports, and impact stories.

· Represent Cumberland Lodge at meetings, events, and networking opportunities.

 Strategy & Performance

· Contribute to Cumberland Lodge fundraising strategy and income targets.

· Collaborate with the Programme Director to monitor fundraising performance.

· Produce data-driven reports on donor engagement and fund-raising effectiveness for the

Senior Management Team and Board of Trustees.

Compliance & Data

· Maintain accurate, GDPR-compliant donor records.

· Stay informed on fundraising legislation and best practices.

Internal Collaboration

· Work with programme and communications teams to gather data and case studies when required for reporting to Senior Management Team, Trustees, and to develop the annual Impact Report.

· Support the Leadership Team with strategic funding advice.

General

· Participate in relevant training and development identified in conjunction with Line

Manager.

· To attend and participate in weekly team meetings.

· Promote in a positive way the work of Cumberland Lodge.

· To maintain the confidentiality of the service.

· Develop the Charity’s commitment to equal opportunities and non-discriminatory Practices.

· Adhere to all the Charity’s policies and procedures, including health & safety and security.

· Undertake other duties commensurate with the post as and when reasonably required.

Person specification

You will be able to demonstrate the following criteria:

Essential Criteria:

· A track record of securing five-figure grants or more from trusts, foundations and other donors;

· Knowledge of the fundraising landscape in the UK;

· Excellent communications skills, verbal and written, for a range of audiences, including creative storytelling and project framing;

· Ability to analyse and synthesise research and data into compelling reports and funding applications;

· Ability to develop full cost recovery budgets and carry out all compliant financial reporting;

· Ability to carry out all grant management reporting accurately and in a timely manner, with knowledge of GDPR-compliant data management;

· Ability to work independently, being proactive, organised and results-driven, while maintaining an ethos of collaboration and teamwork;

· Excellent time-keeping and ability to meet deadlines;

· Experience using a range of IT packages and platforms.

Desirable Criteria:

· Experience working with young people, youth organisations or in the education sector;

· Knowledge of the fundraising landscape internationally;

· Experience using social media for marketing and communication.

Further information

Hours: 14 hours per week (through an annualised hours working pattern).

Location: Remote working although the successful candidate will be expected to work from Cumberland Lodge a minimum of one day per month.  Applicants should be aware that Cumberland Lodge is not easily accessible by public transport, so alternative forms of transport (bicycle, car) are helpful.

Annual leave: 33 days including Bank Holidays which will be pro-rata. The charity is closed over the Christmas period which will be deducted from the leave allocation.

Pension: Standard Life contributory pension (up to 10% contributions to support 5% personal contributions, with the option to increase personal contributions over and above 5%).

Additional benefits: Lunch provided on-site. Death in service benefit 4 x salary after a probation period. Employee support benefits, including access to a virtual GP service and mental health support.

How to apply

We seek to embody our vision of more just and inclusive societies as an employer, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

To apply for the role of Programme Fundraising Officer, please send a CV and a covering letter, explicitly addressing how you meet the Essential and Desirable Criteria outlined above.

Closing date: Thursday 11 September 2025

First interview:  Thursday 25 September 2025

Second interview: Week commencing 29 September 2025

Interviews will be conducted in person as it is important to get a sense of the site. On-line interviews will only be conducted in exceptional circumstances.

Main purpose of post
To provide high-level, confidential administrative and strategic support to the
CEO and Deputy CEO, enabling them to focus on leadership priorities by
managing their schedule, communications, and key relationships—while also
supporting governance functions and ensuring smooth coordination with the
Board of Trustees and senior leadership team.
Co-ordinate and service all Board of Trustee meetings and committees to ensure
the charity is effectively governed. You will provide support to the Trustees as
required.

Support the Senior Leadership Team by co-ordinating and servicing meetings,
creating and monitoring action logs and administering the Risk Register.

Key Responsibilities

Executive Support:
 Provide proactive administrative and strategic support to the CEO and
Deputy CEO, including diary management, meeting coordination, and
handling correspondence.
 Manage and prioritise emails, draft communications, and assist in the
preparation of reports, presentations, and briefing documents.
 Coordinate travel, event attendance, and speaking engagements for the
CEO and Deputy CEO.

Board & Governance Support:
 Act as the key administrative support for the Board of Trustees and
Board committees, including scheduling meetings, preparing and
distributing papers, taking accurate minutes, and tracking actions.
 Maintain governance calendars, ensuring alignment with charity
reporting requirements and deadlines.
 Support the CEO and Head of Governance & Operations in ensuring
compliance with regulatory and governance obligations (e.g., Charity
Commission, Companies House).
 Facilitate effective communication between the CEO and Trustees, and
support Board induction, development and off boarding processes.
 Maintain accurate records and filing systems for confidential and
governance documentation.

Stakeholder Engagement:
 Liaise with internal and external stakeholders on behalf of the CEO in a
professional and timely manner.
 Support the planning and execution of high-profile meetings and events
involving funders, partners, and supporters.

Office and Project Support:
 Assist in the delivery and tracking of cross-organisational projects led by
the CEO.
 Coordinate Leadership meetings including preparing agendas, papers
and monitoring progress against the annual plan
 Coordinate the reporting from strategic working groups to monitor
progresses against objectives
 Coordinate and prepare assurance documents including the Risk
Register, CEO report and regulatory or compliance documents, as
required
 Provide occasional support to the senior management team, as required
 Undertake any other duties as the organisation may reasonably require.
 Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team
 Able to work flexibly, including working occasional evenings.

Who you are
We are looking for a highly capable and discreet Executive Assistant to support the
CEO and Deputy CEO and who will play a key role in ensuring the smooth operation
of the charity’s governance framework. The successful candidate will provide
executive-level administrative support, coordinate the Board and Committee cycles,
and act as a central communication point between the CEO, Board members, senior
leadership team, and external stakeholders. This is an exciting and pivotal role at the
heart of a purpose-driven organisation making a real difference to the lives of
thousands of local people.
About you:
 You will be professional and discreet and feel comfortable being part of a fastpaced
charity team
 You will have excellent communication skills (both written and oral)
 Able to manage your own workload and priorities to agreed deadlines
 You will enjoy managing relationships, working in a professional manner at all
times
 Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives
and values, and to always work in the best interests of the charity.
 Support and encourage harmonious internal and external working
relationships
 Make a positive contribution in delivering the charity’s strategy and raising the
profile of Weston Park Cancer Charity

How to apply
Closing date: Sunday 14th September @11.59pm
Interview date: Monday 29th September
Application format: Please send a CV and covering note demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering note will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than one
page.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process, so please do not forward any documents in
PDF format.

Be part of something extraordinary at Sense. 

We’re here to break down barriers alongside disabled people with complex needs. As we start to develop and deliver an ambitious three-year plan for Sense’s future, we are looking for a chief strategy and governance officer – a senior leader with a strategic experience, inclusive values, and a commitment to impact. 

About the role 

As our chief strategy and governance officer, you’ll report directly to the chief executive and play a key leadership role as part of Sense’s chief officers’ group. You’ll lead business planning, performance, risk, governance, safeguarding, health and safety, internal audit and project management across the charity—ensuring strategy and delivery are aligned at every level. 

You’ll also serve as company secretary and oversee our legal and regulatory compliance with the Charity commission and Companies house, while championing an inclusive approach to governance that empowers disabled people with complex needs. With a team of senior leaders reporting into you, you’ll shape culture, drive improvement, and model the leadership values that make Sense a truly people-centred organisation. 

This is a hybrid role based from either Birmingham or London, with frequent travel.

What you'll do 

• Lead the delivery of Sense’s strategy through robust business planning and performance frameworks.
• Oversee impact measurement and risk management, enabling evidence-led decision-making.
• Act as company secretary, ensure legal and regulatory compliance and high-quality support for our board of trustees and their committees.
• Provide executive leadership of safeguarding and health and safety, fostering a proactive culture of learning.
• Create an environment for project and programme management across Sense that enables clear oversight of delivery through a values-led Project management office.
• Manage internal audit via external providers, ensuring assurance and continuous improvement.
• Collaborate closely with the CEO and board of trustees, providing insight, coordination, and strategic guidance.
• Drive inclusion, equity and sustainability throughout the organisation’s leadership approach. 

About you 

We’re looking for an experienced, values-driven leader who is: 

• Strategic and analytical, with senior-level experience in governance, performance or organisational leadership.
• Highly organised and insightful, with a strong grasp of business planning, impact reporting and risk.
• Experienced in governance leadership, ideally with charity or regulated services knowledge and company secretary experience.
• Confident working with senior stakeholders, including boards, executives, and regulatory bodies.
• Committed to inclusion and the social model of disability, with a track record of embedding equity and diverse perspectives in strategy and operations.
• Digitally confident, with strong understanding of data protection, information governance, and the role of technology in transformation. 

About Sense 

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader. 

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement. 

To apply 

Please use the link below to complete your application. We would recommend that you read the job description and person specification before applying. 

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close recruitment at any time. 

Sense is committed to safeguarding and promoting the welfare of disabled children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. 

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and disabled people.

Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values

Main purpose of post
An Appeal Support Officer is required to support the activity associated with a
major appeal for the charity. The appeal will raise £1.85m enabling a step change
in our support of Weston Park Cancer Centre.
Reporting to and working closely with our Senior Major Donor & Philanthropy
Manager, Appeal Consultant and Head of Fundraising, you will support the
coordination of appeal activity planning, as we undertake the public phase of the
appeal.
Supporting our established Appeal Board, you will coordinate communications,
prospecting and stewardship management of our major donor growth
programme and portfolio, as we build up both our private fundraising phase and
undertake our wider public fundraising activity.
You will help bring together a range of different public fundraising activities
planned for the next 12 months.

Key Responsibilities
 Support management of the appeal prospects portfolio, including research,
due diligence checks, profiles development and relationship management
plans.
 Coordinate and manage the appeal plan, including all facets of both the
private and public fundraising phases, liaising with appointed agencies and
contractors.
 Directly support the Appeal Board with communication, prospecting and
donor management planning, under the direct supervision and guidance of
the Senior Major Donor & Philanthropy Manager and Appeal Consultant.
 Act as a single point of contact for public appeal enquires and coordination
of supportive fundraising activity across the internal teams.
 Assist in the formulation of personalised stewardship plans and establish
effective systems to collate information about prospective and current
major donors, ensuring compliance with charity law, fundraising policies
and guidelines, GDPR and our organisational policies.
 Work alongside the team and support appeal event activity, including
planning, communication and coordination of guests, attending events as
required.

Who you are
We are seeking an experienced and highly motivated Appeal Support Officer
who would relish the opportunity to work on a transformational appeal that will
help improve and save lives of people affected by cancer in our region.
Experience of charity work and fundraising would be an added advantage in this
role, but we need a confident individual who is not phased with bringing together
different elements of a campaign plan to achieve a defined result.
Playing a key, interim role in the appeal, you will be able to quickly absorb
information, suggest planning solutions and improve efficiencies, while
stewarding the appeal plan, monitoring risks and provide regular status
reporting.
You will share our values and join Weston Park Cancer Charity’s busy charity
team. Our Appeal Support Officer will play a vital interim part in our team and
help us to deliver our vision: a better life for those living with, and beyond, cancer
in our region. If you are interested in working on a transformational charity appeal that will make a real difference to the lives of thousands of people, we’d love to hear from you.

About you
 You will have strong interpersonal skills with the ability to build and hold
relationships with key stakeholders
 You will have significant experience in planning and coordinating a range
of activities, ideally from the charity sector.
 You are passionate about people and place: you want the best outcomes
for people in South Yorkshire living with and beyond cancer
 You will be able to work collaboratively to be part of a ‘One Team’ culture
 Able to manage your own workload and priorities to agreed deadlines
 Support and encourage harmonious internal and external working
relationships

Role summary

The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.

Terms and conditions

Salary: £21,064.54 pro rata (£29,489.77 FTE)  

Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.

Location: The Minster Centre, Queens Park, NW6 6RD

Contract: Part time, permanent

Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service

Annual leave: 33 days (including bank holidays) 

Responsible for: Receptionists

Reports to: Facilities and Membership Manager

How to apply

Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.

We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.

To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.

If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.

Background

The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.

The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.

Job summary

The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.

Duties and responsibilities

Oversee and manage the Reception Team

• Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.

General management of Reception

• Receive and welcome visitors.
• Co-ordinate access to the building, opening and closing of the building.
• Respond appropriately to emergencies.
• Order stationary and other supplies as requested.
• Manage petty cash.
• Keep the reception area tidy.
• Ensure there are adequate supplies of daily refreshments and organise catering for specific events.

Event and training support

• Set up for events and assist with special or evening events when requested.
• Organise and keep track of First Aid and Fire Marshal trainings.

Administration

• Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
• Deal with room booking enquiries and bookings for events.
• Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
• Undertake data entry tasks, or similar, in quiet periods.
• Deal with customer queries or complaints politely and positively.

Facilities

• Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
• Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
• Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
• Undertake small repairs of damaged equipment or fixings.

IT support

• Field/triage general IT Support emails with the IT Team.
• Diagnose and resolve equipment issues on site.
• Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
• Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
• Manage tutor Zoom accounts.
• Schedule Zoom sessions.

Student support and progression 

• Ensure that students are enrolled on courses and set up on systems accurately.
• Manage the re-enrolment process between academic years. 
• Oversee the recording of student progression. 
• Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information. 

This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.

The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.

Be part of something extraordinary at Sense. 

We’re here to break down barriers alongside disabled people with complex needs. As we start to develop and deliver an ambitious three-year plan for Sense’s future, we are looking for a chief strategy and governance officer – a senior leader with a strategic experience, inclusive values, and a commitment to impact. 

About the role 

As our chief strategy and governance officer, you’ll report directly to the chief executive and play a key leadership role as part of Sense’s chief officers’ group. You’ll lead business planning, performance, risk, governance, safeguarding, health and safety, internal audit and project management across the charity—ensuring strategy and delivery are aligned at every level. 

You’ll also serve as company secretary and oversee our legal and regulatory compliance with the Charity commission and Companies house, while championing an inclusive approach to governance that empowers disabled people with complex needs. With a team of senior leaders reporting into you, you’ll shape culture, drive improvement, and model the leadership values that make Sense a truly people-centred organisation. 

This is a hybrid role based from either Birmingham or London, with frequent travel.

What you'll do 

• Lead the delivery of Sense’s strategy through robust business planning and performance frameworks.
• Oversee impact measurement and risk management, enabling evidence-led decision-making.
• Act as company secretary, ensure legal and regulatory compliance and high-quality support for our board of trustees and their committees.
• Provide executive leadership of safeguarding and health and safety, fostering a proactive culture of learning.
• Create an environment for project and programme management across Sense that enables clear oversight of delivery through a values-led Project management office.
• Manage internal audit via external providers, ensuring assurance and continuous improvement.
• Collaborate closely with the CEO and board of trustees, providing insight, coordination, and strategic guidance.
• Drive inclusion, equity and sustainability throughout the organisation’s leadership approach. 

About you 

We’re looking for an experienced, values-driven leader who is: 

• Strategic and analytical, with senior-level experience in governance, performance or organisational leadership.
• Highly organised and insightful, with a strong grasp of business planning, impact reporting and risk.
• Experienced in governance leadership, ideally with charity or regulated services knowledge and company secretary experience.
• Confident working with senior stakeholders, including boards, executives, and regulatory bodies.
• Committed to inclusion and the social model of disability, with a track record of embedding equity and diverse perspectives in strategy and operations.
• Digitally confident, with strong understanding of data protection, information governance, and the role of technology in transformation. 

About Sense 

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader. 

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement. 

To apply 

Please use the link below to complete your application. We would recommend that you read the job description and person specification before applying. 

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close recruitment at any time. 

Sense is committed to safeguarding and promoting the welfare of disabled children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. 

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and disabled people.

Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values 

About the role

We’re looking for an experienced and motivated Operations Lead to play a vital role at the heart of our organisation. This is a senior, hands-on post that combines strategic oversight with day-to-day delivery across all core operational functions - including HR, governance, IT and data, finance administration, and internal systems. You will lead the development and continuous improvement of the charity’s infrastructure, ensuring we are well-run, compliant, and set up to deliver real impact. Working closely with the Chief Executive and senior leadership team, you’ll take ownership of the systems and processes that enable our frontline work and support our future growth. The role involves both direct delivery and coordination - particularly through managing relationships with key external service providers in IT, HR, and finance. You’ll ensure these partnerships are effective, responsive, and aligned with the organisation’s needs. There may also be future opportunities to line manage an Operations Assistant or similar role, as the organisation continues to grow and develop its internal capacity. This is an exciting opportunity for someone who thrives on problem-solving, values good systems, and wants to help build a resilient and well-run organisation from the inside out.

About You

You’re an experienced operational professional who takes pride in making organisations work smoothly, efficiently, and compliantly. You have a strong track record of leading core operational functions - from HR and governance to finance processes, IT systems, and internal infrastructure - and you’re confident balancing both day-to-day delivery and strategic oversight. You understand what it means to work in a small charity: you're flexible, solutions-focused, and comfortable rolling up your sleeves when needed. But you also bring a mindset for continuous improvement - always looking for ways to strengthen systems, manage risk, and support others to do their best work. You’re confident working with external providers and partners, ensuring that outsourced support (in areas like HR, IT and finance) is well-managed and meets the needs of the organisation. You communicate clearly, build strong relationships across teams and disciplines, and take a thoughtful, values-led approach to your work. Most of all, you're motivated by the chance to contribute behind the scenes to meaningful change — ensuring that the operational foundations are in place for the charity to thrive and deliver real impact.

About Z2K

Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change. We work alongside experts by experience in everything we do. 

How to apply

Please visit our website to view the full candidate pack and to complete the application form

Deadline for appications is Midnight 14th September 2025

Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Casework Coordinator to deliver support services to people seeking asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.

We now have an opportunity for a Casework Coordinator to join our team and play a key role in helping women seeking asylum on the basis of their sexual orientation improve their ability and resilience to cope with the challenges they face and build support networks.

This role will receive full training and support as required to deliver your responsibilities, including:

• Facilitating regular support group meetings of women who are seeking asylum on the basis of their sexual orientation
• Providing one-to-one emotional and practical support primarily to LBTQI+ women who are seeking asylum
• Assisting service users to access health services and accommodation
• Ensuring service users access quality legal representation
• Sharing your knowledge and experience by providing advice, guidance and training to other organisations working with LGBTQI+ people who are seeking asylum

This position requires that you are a lesbian or bisexual cisgender or trans woman and are comfortable discussing and disclosing your sexual orientation in a professional context with service users. Non-binary people are also welcome to apply for this role if you believe that your lived experience sufficiently closely aligns with that of women and girls.

It is important to be aware that your identity, including your sexual orientation, gender identity or intersex status, may become known to external parties, such as service users’ friends, funders, and the general public through your association with Rainbow Migration and our work.

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

• Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 
• Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 
• Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 
• Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

Diversity, inclusion and anti-oppression

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.

We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.

We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.

We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.

We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.

Role overview

Contract type: Permanent

Hours: Full-time (35 hours a week). Working part-time (minimum 21 hours a week) or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £31,294 FTE with potential annual step increases up to £35,086 (pro rata if working part-time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.

Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.

Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).

Benefits:

• Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
• Enhanced parental leave and pay
• Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
• Separate salary step and inflationary increases considered every year
• TOIL system
• Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
• Policy on staff loans or salary advances for difficult times
• Work laptop and mobile phone
• Training and learning opportunities
• Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments
• Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters
• Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)

How to apply:

Closing date: 9am 01 September 2025

Interview dates: Initial interviews will be online on 11 and 12 September 2025. A second round of face-to-face interviews will follow in London later in September.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address in the application pack.

Please send to the email address in the application pack or on our website:

1. Your CV
2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

We’d also be grateful if you would complete this optional monitoring form - the link is in the application pack

In your statement, please:

1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience
2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
3. State how many hours a week you wish to work and if you have a preferred pattern
4. Explain if you have used AI to help with your application in any way and the reason why. While AI can be a helpful tool, we expect all applications to reflect your own experiences, qualifications and style of writing. Transparency is valued, so applications that are obviously written with AI without explanation will not be considered

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post
2. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed
3. Accept that, if successful, you will be required to disclose all unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete this form linked to in the application pack to request support and they will confirm if they can match you with a mentor to support your application.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Information is kept for the minimum period necessary, which for CVs, covering statements and/or audio or video submissions for unsuccessful applicants is 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

Additional role requirements:

• Enhanced DBS check will be done on successful candidate. If there is anything that is likely to show up, please disclose this during application stage.

At PA Housing, we're all about people – not just properties. We’re looking for an Scheme Officer to deliver housing management services that go beyond the basics, helping residents sustain their tenancies, live independently, and stay connected with their communities.

This role is ideal for someone who’s confident working with a wide range of people, enjoys a varied day-to-day routine, and brings a problem-solving mindset with a strong sense of empathy and responsibility.

What’s in it for you?

Alongside a rewarding and impactful role, you’ll enjoy a range of fantastic benefits:

• High street discount schemes
• Health cash plans
• 26 days’ annual leave, increasing to 29 after three years (plus the option to buy more)
• Flexible bank holidays – take them when it suits you
• Car leasing scheme
• Supportive and inclusive working environment

What you’ll be doing…

This is a busy, people-focused role where no two days are quite the same. You’ll be responsible for:

• Support residents to sustain their tenancies, promoting independence and wellbeing.
• Monitor rent accounts, helping to prevent arrears through support and payment plans.
• Manage communal areas including kitchens, lounges, pod lounges, gardens, and patios.
• Attend and contribute to tenancy panel meetings, viewings, and sign-ups.
• Carry out fire equipment and emergency alarm-call testing in line with policy.
• Offer advice and signposting on budgeting, benefits, and debt prevention.
• Ensure Housing Benefit claims are established and evidenced at the start of tenancies.
• Liaise with contractors and the customer contact centre to manage repairs and their quality.
• Record resident interactions and tenancy updates using our CRM system.
• Respond to emergency pull cords and carry out welfare checks when needed.
• Provide reports and input at internal and external meetings.
• Support with recruitment, induction, and supervision of new staff and contractors.
• Order supplies for the scheme in line with financial guidelines.
• Assist in cleaning and supervising communal area cleaning and gardening contracts.
• Participate in the 24-hour rota, including sleep-ins and waking nights when required.

What we’re looking for…

We’re looking for someone who is proactive, compassionate, and confident handling a variety of situations. Ideally, you’ll bring:

• A-level education or equivalent, and at least 2 years’ experience in the Housing Sector.
• Knowledge of housing administration, policy, and legal tenancy frameworks.
• Experience working with vulnerable individuals and supporting independent living.
• Confidence in managing ASB, tenant issues, and housing benefit processes.
• Strong decision-making skills and attention to detail.
• Good IT skills including use of Word, Excel, Email, and CRM systems.
• The ability to carry out light cleaning duties and supervise maintenance contractors.
• Physical ability to use stairs, as use of lifts may be restricted for health and safety.
• Excellent communication skills, with the ability to build trust and rapport.
• A collaborative approach and willingness to support residents and colleagues alike.

At PA Housing, we believe in respect, integrity, and accountability. Our work isn’t just about numbers – it’s about people, communities, and making things better. If you want to join a company where your contributions are recognised and valued, this could be the perfect next step for you.