Health And Wellbeing Coordinator Jobs in Liverpool

POST  

Victim Support Casework Coordinator 

RESPONSIBLE TO

ISVA: Manager of Support Services 

RESPONSIBLE FOR

Victim Support Casework Team

SALARY & HOURS OF WORK

Salary: £31,000 FTE, £24,800 pro-rata

This is a 0.8 per week post.  Specific days to be agreed on appointment. NUM are open to discussions around flexible working patterns to ensure a positive work/life balance. Operational hours are Monday-Friday 9am-5pm

Holidays: Annual leave entitlement is 31 days FTE including public and bank holidays. This will be pro-rata for your contracted hours.

LOCATION OF THE POST HOLDER 

You will be remote working and will be provided with the equipment and tools required to deliver this work. You will need a secure environment and access to a stable internet connection. You may be occasionally required to travel to the NUM head office at Unit 209, 46-50 Oldham St, Manchester, M4 1LE but all your costs will be covered by NUM.  On Occasion, you will be required to travel anywhere within the United Kingdom but shall not be required to work outside the United Kingdom for any continuous period of more than one month.

About NUM: 

National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.

We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.

ROLE AND RESPONSIBILITIES

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a coordinator to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Coordinator is responsible for maintaining high standards for all digital, individualised and in-person support provided by the case work team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support case work. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the case work team and ensure that everyone works to their strengths, and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Wellbeing Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day team tasks include, but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, Managing resource and rota’s including leave and absences, Delegation of task where appropriate to the casework team

• Audit overview and quarterly reporting to Manager of support services with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/ internal. Discuss any issues of take aways with the Manager of support services

• Communicate with other work streams and projects at NUM through coordinators meetings and share changes in process from the CEO and management team.

• Leading 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, Motivating the team and Resolving conflict and managing team dynamics (with support where needed)

• Onboard new members of the team

• Cover some duties when the Manager of Support Services is out of office

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• Experience of dealing with internal and external complaints and having difficult conversations.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other peoples workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS, google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable Skills and Experience

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

How to Apply

Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 12pm (UK time) on Friday 15th December.

Interviews will take place on December 22nd. The successful candidate will be contacted on or before the 28th of December. Job start date from the 8th of January 2024 .

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Please note due to the high number of applications expected for this role if you do not hear back from NUM by the 18th of December unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage. 

Programme Coordinator

We are seeking to appoint an organised and reliable individual as part of a funded programme for schools. This is a great opportunity to be part of a rapidly evolving children’s charity.

This role offers flexible and home working.

Position: Programme Coordinator

Location: Remote/flexible

Salary: £23,000

Hours: Full-time, 37.5 hours per week (flexible)

Duration: Contract, Fixed term 2 year with possible extension 

Benefits: 25 days’ annual leave plus bank holidays and 5% Employer pension contribution, flexible working culture, employee benefits package (Medicash), regular continuing professional development opportunities.

Closing Date:  19th December

Shortlisting will be taking place on a rolling basis and the role may close earlier than advertised if a suitable candidate is found, so apply early to avoid disappointment (can you add to the advert).

About the Role

The main job role is to provide administrative support to the Programme Manager to ensure the smooth running of one or more educational programmes.

You will work closely with the Programme Manager to support the delivery of virtual training to teachers and senior staff at mainstream schools to improve the mental health and wellbeing of children and young people.

The role is crucial to the support of the charity’s programmes. It includes communicating with internal and external stakeholders, providing good customer service, and supporting projects as required, collaborating as part of an established Programmes Team.

Your main responsibilities will include:

• Administrative support
• Customer Service and Engagement
• Team support

About You

We are looking for an individual with excellent communication and organisational skills to help keep things running smoothly. You will enjoy the detail of a job, tidying up loose ends and gets a boost from supporting customers and colleagues. You will have the ability to listen to customers and colleagues with empathy, to think critically and solve and escalate problems appropriately.

As Programme Coordinator, you will be passionate about access to education for all and committed to providing a high-quality service to the educators looking to improve the mental health and wellbeing of children and young people.

You will have experience and/or knowledge of all or most of the following:

• Providing administrative support
• Good customer service skills, ability to respond professionally and clearly to queries
• Excellent organisation and collaboration skills
• Good written and verbal communication skills
• Experience of using IT packages such as CRM’S, Microsoft office and customer service platforms such as Zendesk.

Where an individual lacks specific experience of working in a particular area, they will be expected to demonstrate their potential to learn and their understanding of the skills needed to be successful.

Ideally you will also have an appreciation and understanding of the impact of social, emotional, mental health and wellbeing upon children and young people.

Applicants are asked to send a current CV and 2-page covering letter outlining evidence against the essential criteria in the job description, clearly identifying the skills and experiences applicable to the role.

Shortlisted applicants will be invited to take part in a two round interview process. The first round will consist of competency based questions. Further shortlisting may then take place before a second round interview. All interviews will be held virtually.

This recruitment process will be completed in line with our safeguarding policy and safer recruitment process.

We will take up references and will complete a DBS check before appointment, and any appointment will include a probationary period.

The charity is committed to ensuring that there is no discrimination on the grounds of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation at any stage of the recruitment process.

About the Organisation

With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances. The charity has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be. Whether it is delivering certified training, supporting whole-school or authority-wide nurturing schools approach or promoting evidence-based research, the charity is providing quality support and resources to make nurturing provision a reality for pupils across the UK and beyond.

You may also have experience in areas such as Admin, Administration, Administrator, Coordinator, Programme Administrator, Programme Coordinator, Programme Administration, Programme Support, Customer Service, Customer Service Officer, Customer Service Agent, Customer Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a fixed term position from January 2024 until the end of August 2024.

Please note the closing date for this role is 10pm on Tuesday 5th December 2023.

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The Organisation

ImpactEd Evaluation (part of ImpactEd Group) is an award-winning social enterprise that exists to help evaluate, understand and improve impact in education. In our education system, we invest huge amounts of time, money and energy in different programmes and interventions to improve outcomes for pupils. Yet far too often, we don’t know what is working – and what isn’t. We address this evaluation deficit, helping organisations and schools to better understand what is working to make a difference to the lives of young people. We do this through a combination of hands-on partnership, training and consultancy, and our digital platform which makes monitoring and evaluation quicker, easier and more effective.

Since being founded in 2017, we have grown rapidly. In 2018, we won the Teach First Innovation Award; in 2019, our work was profiled by the Department for Education; and in 2020, we published the largest pupil-facing piece of research into the impact of lockdown, winning the Fair Education Alliance Scaling Award in the same year. Since then, we have expanded to reach over 1000 schools, 80 education organisations and more than 250,000 young people annually. We are a skilled team of over 30 people, supported by a Board with a track record of social impact and educational development.

This year we have expanded to create the ImpactEd Group, which supports purpose driven organisations to make better decisions using high quality evidence. Our strategy is currently being updated to this effect. As a social enterprise moving towards employee ownership, our commitment across all parts of the Group is to empower our partners to make better decisions on behalf of their beneficiaries and empower our team to make decisions on behalf of the organisation.

The Opportunity

We work with both schools and education organisations such as charities, universities and education technology companies (our ‘impact partners’). Our work with impact partners focuses on helping these organisations to develop their impact evaluation methods and deliver evaluations. We divide this work into four different strands: evaluation design, capacity building workshops, use of our School Impact Platform and external evaluations.  This role revolves around the implementation of the School Impact Platform in particular and focuses on some large-scale projects commencing shortly.

We are looking for a candidate who can lead on school onboarding and engagement. This means they have to have knowledge of the school context and how schools work internally as well as be comfortable communicating with different stakeholders in schools. In particular, you would be supporting schools as they are being onboarded onto the platform (meaning setting up their accounts and data collection tools) and follow up with them regularly to ensure good quality data collection is happening. You would work closely with our Impact Partnerships Officer, who will lead on the project, and our platform lead, who will provide support from a technical and product development side. You would need to be strong in written communication and enjoy engaging with schools and answering their queries.

About You

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Understanding of the UK education system including understanding of school data, roles and terminology

• Experience of working within an administrative and/or customer service role.

• High IT literacy (ability to learn how to use new systems quickly)

• Track record of effective process and project management.

Why Us?

As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our associated commitments to:

• Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working

• Personal excellence: we invest significantly in professional development, including an external mentor for every staff member, an individual CPD budget, and formal and informal training and support

• Mental health and wellbeing: access to health and wellbeing advice and free therapist support

Diversity and inclusion at ImpactEd Group

As a growing organisation we are committed to:

• Becoming increasingly representative of the sector and geographies that we operate in

• Providing a positive experience of work as part of an inclusive culture led by our organisational values

• Maintaining an annual EDI action plan - led by the internal team and supported by a Board sponsor

What to expect from the recruitment process:

• All applications are anonymised until the point of interview

• We use a recruitment system, Applied, which debiases the recruitment process

• We implement a standardised interview template and competencies matrix.

To Apply

To apply, you will be asked to submit your CV and answer 3 work-based scenario questions and 1 motivation question. 

Applications close at 10pm on Tuesday 5th December 2023. Interviews will take place on 12th and 13th December.

A new opportunity has arisen for a Care Homes Care Coordinator to join our team as part of the Picton Primary Care Network (PCN) NHS. This is a hugely exciting opportunity to work innovatively across our network to support the growth of our Care Home and Housebound services.

The successful candidate will work closely with our current Care Home and Housebound team, including 3x Paramedics and 4x Care Coordinators.

The two most important attributes that we are looking for in a candidate is excellent communication skills and a true passion for helping improve care for our patients.

Please note that this is not a hands on patient facing role. We need somebody with experience of coordinating workforce, ideally clinical, and someone who is confident in building relationships with multiple organisations.

Main Duties of the Job:

The Care Home Care Coordinator will provide administrative and leadership support to our Care Home and Housebound team. They will be responsible for liaising with our Care Homes to coordinate reviews, as well as work creatively and collaboratively to develop and lead new services and projects that improve patient care.

They will be required to communicate effectively and sensitively to patients, clinicians and practice admin staff across the Network GP practices.

The successful candidate will also work with our Lead Network Care Coordinator to engage our patient population and deliver wellbeing events, drop-ins and workshops.

Additionally the Care Home Care Coordinator will be responsible for service evaluation by analysing data and reporting to the Care Home and Housebound team and Network management.

Team Coordinator - Abbey Upcycling

Location: Flint
Discipline: Care and Support
Job type: Permanent
Salary: £27,355.77 per annum
Expiry date: 30 Nov 2023 23:59

Are you a creative upcycling enthusiast with an entrepreneurial flare and like to support people to develop and flourish?

We are looking for a Team Coordinator to lead our Upcycling Team in Flint, supporting and empowering adults with Learning Disabilities to learn new skills.

Our work involves: Upcycling bicycles, furniture and creating an array of goods from pallet wood. We are looking to expand our products and your ideas and skills would enhance our current team.

Find your place with us and help change lives.

We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams. This is an exciting opportunity for an individual to join our Day Service Management Team in Flintshire.

We offer

- Annual Leave: 31 - 32 days (including 8 days statutory bank holidays)
- Apprenticeships - Earn whilst gaining a fully funded Level 5 Diploma for Leadership and Management in Adult Social Care
- Access to award-winning training and development
- Annual staff award scheme
- A contributory pension scheme & life assurance
- Free DBS Check
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- Family friendly policies – term time only contracts, part time, annualised and compressed hours. Generous return to work bonus following maternity leave.

About the role

The Team Coordinator post is an exciting role to Hft Flintshire. You’ll be leading a team of support workers to support adults with learning disabilities to have the best day possible. With a 70/30 split between hands on support and off roster management time, you will be a role model to others through demonstrating excellent support and you will help the Cluster Manager to coach, support and manage people effectively. You will be responsible for nurturing and inspiring those coming to work for Hft, ensuring we have the best teams offering great support services. As well as making sure the people we support are safe and have a range of opportunities that bring colour to the day. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

You will lead design ideas and manage production from start to finish and with a strong sales acumen you drive retail opportunities in order to increase sales.

Your days will be busy but there’ll be lots to celebrate!

About you

- You will need experience of managing and leading a team.
- Experience in upcycling and sales is advantageous
- Experience of working with adults with learning disabilities, ideally in a day service environment.
- You need good IT skills and experience of maintaining records
- You also need to hold or be willing to work towards a Diploma in Health & Social Care Level 3 (or equivalent).
- The passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life.

Join us and help change lives.

STRICTLY NO AGENCIES PLEASE

We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

Apply Now

REF-209655

COMMUNITY PARTNERSHIP & NETWORK COORDINATOR – LONDON, SOUTHEAST & EAST

ABOUT TEMPO
Tempo Time Credits is a charity serving communities across the UK by engaging, encouraging and enabling volunteers. We provide the glue which binds local voluntary partnerships and community-based solutions.
Tempo Time Credits galvanises community organisations to drive positive change for themselves and be more resilient through more individuals and more diverse groups of people volunteering. The Time Credits model is based on a fundamental principle that Volunteer’s time is valuable and should be valued.

Tempo Time Credits are the thread that connects volunteers, third sector, services, and businesses together through our projects and Tempo Time Credit networks. We do this through a digital time credit system that recognises and rewards volunteers for the hours they give. Volunteers can then exchange these for activities and experiences – like cinema tickets, entry to visitor attractions or a swim or gym session.

Tempo’s culture is at our core and our staff team operate in line with our workplace values which are: -
• Everyone’s contribution – We encourage self-belief, mutual respect, and recognition.
• Ambition – We have a can-do attitude, are hopeful, resilient, and positive.
• Connection – Passionate people, teamwork and collaboration are key to our success.
• Creativity – We are curious and inventive; we encourage fun and imagination to achieve this.
• Resourcefulness – We learn together, share our expertise, and strive for efficiency.
• Integrity – We are authentic and honest. We take our commitments seriously and take accountability for delivery.

Being a key member of our team is fun, challenging, inspiring, engaging and it matters.

WHERE WE ARE TODAY
This is a challenging time for many community organisations, volunteers and recognition partners too – it’s also a time when our model and support is needed more than ever. Tempo has worked with: -
• 40 commissioned programmes.
• 1,500 charities.
• 15,000+ people currently volunteering.
• 1.25 million Tempo Time Credits earned to date.
• 750+ business venues offering reward and recognition opportunities.
• Developed the first national Time Credit network in the world.

Across the UK the recognition of Tempo Time Credits is growing, amongst parliaments, local authorities and corporates and our visibility is increasing through national press and support from key parliamentarians.

ABOUT THE ROLE
You will provide operational support to Tempo’s networks as required working closely with the Contract Manager. This entails close liaison with clients, account management of community organisations and local business partners, dealing efficiently and politely with queries, requests and issues as they arise and triaging to another team member where appropriate. 

You are proactive and passionate about communities and about creating positive, lasting change that builds on the skills and assets of all. You will be a natural communicator, able to mobilise and enthuse partners to join our national network of organisations seeking to make a lasting impact for individuals and communities. You will be well organised and comfortable working with a CRM, able to cultivate and manage a range of relationships across different sectors. You will be able to support organisations seeking to use Time Credits to effect organisational and social change.

Working alongside Tempo central support function you will design and run network and training events to ensure that Time Credits provide opportunities for people to both receive them in recognition of their time and encouragement for them to use Time Credits. You will manage relationships with our customers, ensuring that targets are met, and our impact is demonstrated. We are looking for someone who can travel into London regularly.

Key Responsibilities
Provide support to contract managers and programmes, including:
• Community development and mapping support as appropriate
• Administration & reporting
• Quarterly monitoring collection - support reporting as required
• Account management planning and activities for groups and services
• Managing pipelines
• Local social media and newsletters
• Attend key local meetings, events and conferences
• Sign up of local Recognition Partners and opportunities that supports the programme priorities
• Deliver local activities and training directly or through others to support the delivery of the local capability and capacity building plan
• Support organisations face to face providing advice and guidance on developing earn and spend opportunities for Time Credits
• Be creative in your approach to support large networks of groups across different geographical areas to maximise your time and ensure efficiencies
• Manage a team of local volunteers in each locality that provide on the ground support and add capacity in the local community
• Working with groups/organisations to overcome obstacles to implementing Time Credits
• Troubleshoot any concerns or issues identified by recognition partners
• Proactively support the network to develop and become sustainable through local events, trips and networking meetings
• Support innovation, learning & development across the network and within Tempo
• Evaluation coordination
• Locate and provide appropriate resources/assets
• Writing and sending agendas, minutes, etc.
In addition.
• To carry out health and safety responsibilities in accordance with the Health & Safety Responsibilities document.
• To undertake such other duties and responsibilities commensurate with the band, as may be reasonably required by Tempo, or as a mutually agreed development opportunity.
• Protecting Children and Vulnerable Adults is a core responsibility of all staff. Staff are expected to alert their line manager to any concerns they may have regarding the abuse or inappropriate treatment of a Child or Young Person, or Vulnerable adults.

Working at Tempo

We are proud to be an accredited living wage employer and offer pay over the statutory minimum for all our team members.  In addition, we offer a wide range of staff benefits including:

• 33 days holiday inclusive of bank holidays
• Contributory Pension Scheme (up to 5% ER contribution)
• Employee Assistance Programme available 24/7
• Family friendly policies
• Flexi-time Scheme (offering up to 13 days flexi leave each year)
• Wellbeing Centre offering the latest wellbeing articles, news and advice
• Cycle to Work Scheme
• Healthcare Cash Plan – claim back money on essential healthcare costs.
• Shopping Discounts – online and in-store at over 850 retailers from groceries to wellness products, travel and more
• SmartTech™ – get the latest tech at the best price and spread the payments over your salary, interest-free.
• Death in Service Grant – 1 year

How to Apply:

Please submit your current C.V. with a detailed cover letter telling us how you meet our competencies and why you want to work for Tempo Time Credits. Please also complete and attach our Equality and Diversity Information Form.

Please send your completed application by no later than Sunday 10th December 2023.

Celebrity Manager

We are looking for an experienced and well-connected Celebrity Manager who has worked in the Not for Profit sector and can leverage their network of agents and publicists. You will join a small and busy comms team, who will work with the Head of Media to nurture existing talent relationships, identify and build new talent relationships and ensure the team are working with talent effectively to hit both brand building and income generating objectives. 

We are looking for someone proactive, tenacious, and empathetic, as you will be working for a charity that represents 100% of the NHS charity sector in the UK, helping the NHS tackle today’s challenges and tomorrow’s opportunities.

Position: Celebrity Manager

Location: Remote

Salary: £36,000 -£41,000 per annum

Hours: Full Time (35 hours per week) less two hours paid wellbeing time, 9-11am on Friday mornings

Contract: Permanent

Closing Date: 5pm Friday 1st December 2023

The Role

The Celebrity Manager will play a key role within the organisation to build a bank of warm and engaged high-profile talent who are diverse, authentic and relevant and who can help reach key demographics with the  vision, mission and values. 

Key responsibilities include:

• With guidance from the Head of Media, work closely with the wider comms team to design and deliver a structured and targeted plan of engagement to seek out, build and manage relationships with credible and authentic high profile charity champions and other celebrities that will help the charity achieve its strategic objectives across brand and fundraising
• Work with the PR team to devise creative and innovative ways to ensure talent remains warm and engaged and informed of the impact, helping the charity to move and build relationships from transactional ad hoc support to warm, meaningful and long-term interactions
• Ensure that the talent that is engaged with reflects and is representative of the diversity of the members, beneficiaries and supporters 
• Work with the Head of Media to Ensure any talent that is engaged with is well briefed ahead of any media appearance or event attendance and provide support on event logistics as required
• Work with publicists to manage reputational risk for both the talent and charity
• Ensure any access we have to talent to serve all parts of the organisation
• Ensure the charity are storing and tracking all interactions with talent and agents in an efficient and confidential manner.
• Ensure any talent that is acting as a spokesperson, is well briefed ahead of any media appearance or event attendance and attend with talent where possible
• Explore and develop ways to engage with and work with influencers to show impact and tell stories through their platforms 
• Attend key working and project groups for any talent related activity and planning

The organisation offers and encourages flexible working. You will be required to work from the Warwick office occasionally, which is the official place of work, as well as travel to other locations, primarily for shoots, media appearances and events involving talent.

About You

You will be a dynamic and experienced celebrity management expert, who understands the talent world and how to leverage talent partnerships in a way that helps generate both income and awareness for the charity and its work. You will be able to influence and inspire your existing celebrity, publicist and agent network to support the BAU campaigns and one-off events and projects. You will be experienced and innovative at seeking out celebrities who have a credible and authentic link or affiliation with the NHS and the areas of need we support.

You will need:

• Experience of working cross-functionally and collaboratively across the organisation  and will have a proven ability to prioritise and creatively advise on the best opportunities for talent to add value
• To be a personable, knowledgeable and confident team player who is comfortable working closely with our Senior Management team to advise and inform them on both strategic and practical use of talent under the guidance of the Head of Media

If you have worked in PR or worked as a Celebrity Coordinator, then as long as you have experience of managing celebrity relationships, then we would also love to hear from you too!

In return, you will have a supportive team, where you can shape your role and the direction of your work, and the opportunity to be involved in new, exciting and ambitious projects.

Benefits Include:

• 10% Employers Pension Contribution
• 28 days annual leave plus Bank Holidays as a minimum
• Flexible Working
• 2 hours per week Wellbeing time out for full time staff
• Apprenticeships, training and development opportunities
• Health Cash Plan
• Company Rewards
• Plus many more great staff benefits!

Please upload your CV and a covering letter outlining which vacancy you are interested in (Scotland or England based GO position), your interest in the role, how you meet the job description and person specification. The covering letter should be no more than 2 sides of A4.

Equality and Diversity

The charity is committed to inclusivity and representing the diversity of the communities it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.

Other roles you may have experience of could include Celebrity Management, Talent Management, Artist Liaison, Ambassador Management, Celebrity Partnerships, Celebrity Relationship, Celebrity and Ambassador Manager, Ambassador Manager, Charity Ambassador, PR, Public Relations, Relationship.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We currently have an exciting opportunity for an Accommodation Service Manager, based in our Northwest region. You will oversee two Coordinators, with the responsibility for up to 8 safe-house properties in total,  to ensure Service Users are supported effectively, staff are managed well, and internal processes and procedures are followed to a high standard, and that all contractual KPI's and standards are met. Where required, you will also play a role in implementing service and system improvements.

WHO WE ARE

Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year. In 2018, we collaborated with South Yorkshire Police to launch About Face, a trauma-informed programme committed to breaking the cycle of crime, collaborating alongside other organisations such as South Yorkshire Police, Her Majesty’s Prison and Probation Service, amongst many others. Our vision is to ensure a thriving future for marginalised and vulnerable people, and it would not be possible without our dedicated team of staff and volunteers

What you can expect from a career at Causeway

As an organisation we are committed to supporting your success and providing you with a wealth of skills, training and opportunities as well as staff benefits to enhance your employment. These will include:

• Regular accredited and in-house training on specialist subjects such as trauma, mental health, safeguarding, working with addictions and much more
• Commitment to annual salary reviews
• Progression opportunities
• Annual staff survey and focus groups – have your say!
• 30 days holiday per year (plus accrued holiday days for length of service)
• Medicash medical discount scheme
• 3% employer contribution pension scheme
• Support via Staff Networks including an LGBTQ+ staff network

JOB DESCRIPTION

Job Title: Accommodation Service Manager

Reports to: Senior Service Manager

Hours: 37.5 hours per week

Contract Duration: 29th June 2025

Salary: £33,000+ on-call supplement

Location: Northwest – includes regular on-site in Accommodations based in Liverpool & Manchester

Closing Date: 5pm 28/11/2023

 Interview Date: TBC 

 Probationary Period: 3 months

Direct Reports:  Two Accommodation Coordinators

RESPONSIBILITIES

Service Management

• Oversight, line management coaching and support of Coordinators including effective supervisions and annual appraisals.
• Ensure all Service Users are being supported effectively and assist Coordinators with problem-solving and managing incidents, safeguarding issues, and complex cases.
• Ensure all staff are supported and managed effectively by their Coordinators, this includes leave, performance, wellbeing, and training.
• Communicate with the Salvation Army Modern Slavery team where necessary.
• Regular visits to all accommodation sites
• Work collaboratively with People and Culture staff to support and manage staff as needed.
• Organise and run the on-call rota for the service.
• Oversee other services or a team in the absence of Coordinator (ie. Holiday or sickness).

Safeguarding

• Ensure your team works proactively and closely with the Safeguarding Lead to keep all Service Users and Staff safe from harm.
• Ensure that the safeguarding policy and reporting system are strictly adhered to.

Health & Safety / Facilites Management

• Ensure lone-working safety procedures are implemented and sustained.
• Understand H&S standards & requirements and ensure they are monitored and maintained.
• Work closely and collaboratively with the Facilities Manger to raise & remedy H&S issues.

Assurance & Compliance

• Ensure all KPIs and standards are met and tracked by staff including referrals, exits, RNAs, and accommodation standards.
• Ensure all baselines, checklists, audits, and other quality control systems created by the Assurance team are used consistently and processes are adhered to.
• Manage Service User or external complaints with the support of Senior Service manager when necessary.
• Ensure all month-end procedures are followed by staff, and information submitted effectively.
• Manage all performance issues raised by the Assurance team effectively and proactively.
• Ensure the Service is prepared for internal or external inspection & auditing from CQC, The Salvation Army, etc.

Stakeholder Engagement

• Work closely with the Head of Service in developing local partnerships and networks.
• Represent Causeway externally at events.
• Proactively engage in Networks and Forums you are assigned to.

Financial Control

• In collaboration with the Senior Service Manager ensure spending is in line with the MSVCC contract, policy, and budget.
• Communicating with the finance team appropriately with regards to month-end, financial requirements for the service, and problem-solving.
• Sign off expenses and spend in-line with expenses policy.

Training, Learning, & Development

• Support other Services & Innovations e.g. LifeLink & Bright Future.
• Support the work of the Communication and Business Development & Fundraising Department as requested.
• Develop and deliver training in conjunction with the People & Culture team.

Organisational Responsibilities

• To take the lead on any new projects that may take place asked to do so by LM.
• To support any regional events such as staff meetings, training, external events etc.
• Attend relevant team meetings management meetings, and local team meetings.
• To maintain and build the Causeway culture and values across the staff team in the region.
• To be ‘on-call’, out of hours approximately one week in three/four - managing and accepting referrals and dealing with out-of-hours incidents.

Live Music Programme Manager

Are you passionate about live music? Do you want to work within an arts setting in a role that offers home-based, flexible working?

We are looking for a Live Music Programme Manager to support the delivery of live music experiences, improving the health and wellbeing of children and adults through the healing power of live music.

Position: Live Music Programme Manager

Location: Remote

Hours: Part-time, 25 hours – working pattern to be agreed

Salary: £36,000 - £38,000 pro rata

Benefits: Excellent benefits package including 35 days per year (inclusive of bank holidays), Employer Pension contribution of 6%, Death in Service benefits, access to an Employee Assistance Programme and the opportunity for flexible working.

Closing Date: 22nd December

Please note shortlisting will be taking place on a rolling basis and this role may close earlier than advertised.

Interview Date: w/c 8 January 2024

The Role

You will have overall responsibility for service delivery of the high-quality live music programmes for adults and children in health and care settings, against strategic purpose and impact aims, achieving all operational targets and improving the health and wellbeing of children and adults through the healing power of live music.

Main Duties and Responsibilities

· Live Music Programme Management, ensuring consistent implementation of UK-wide strategies, policies and initiatives.

· With the Live Music Managers in each geographical area of responsibility, develop the operational plan and the programme of live music, delivering the milestones, targets and impact agreed.

· Ensuring the effective management of any service delivery and contractual agreements linked to delivery and budget management.

· Contribute to UK-wide activities and events as required.

· Engaging and working with musicians

· Represent the charity to develop and grow stakeholder relationships across the UK, building strong local connections and effective networks in line with strategic objectives, including NHS places and spaces, health and social care providers, academics and patient groups.

About You

You will have a proven track record of service delivery within the health or care sectors and a passion for live music.

You will have experience of:

· People management and an ability to inspire and lead others

· Managing relationships and account management across a varied workload

· Drafting, reviewing and managing service delivery contracts, including negotiation at the relevant level

· Managing project budgets ensuring completion within budget and deadlines

· Budgeting income and expenditure

· Working within a safeguarding environment

· Reporting against key performance indicators

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

Why join the team?

We welcome applications from candidates with transferable skills outside of the charity sector, or from someone looking for their first line management role and will support your development alongside other fantastic benefits:

· Flexibility to work from home anywhere throughout the UK

· Opportunity to work your hours flexibly

· 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose

· Employer pension contribution of up to 6%

· Employee assistance programme

· Budget for personal development and training

· Positive organisation culture with a firm understanding of supporting remote teams

· Opportunity to help share live music with people who may not otherwise get to experience it. 

The organisation adheres to high safeguarding standards, and successful applicants will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation which reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may also have experience in areas such as Concerts, Concert, Music, Events, Live Music, Performance, Art, Charity, NFP, Not for Profit, Music Delivery, Service Delivery, Service Delivery Manager, Healthcare, Health and Social Care, Live Music, Musician, Art in Healthcare, Hospitals, Hospices, Care, Programme, Programme Manager, Programme Coordinator, Events, Events Manager, Music Therapy, Arts Therapy, Music Therapist. Admin Manager, Administration Manager, Programme Support, Programme Support Officer, Programme Support Coordinator, Programme Support Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Community and Events Fundrasising Officer

We are looking for an enthusiastic individual with a can-do attitude to help us deliver our exciting Community and Events Fundraising programme. No previous fundraising experience is required, just an organised individual with a knack for building relationships, a passion for exceptional ‘customer service’ and a drive for uniting communities and raising money for charitable causes.

You’ll work within the charity’s passionate Fundraising and Engagement Team to raise funds to support children and families affected by the childhood cancer neuroblastoma and our vision, for a future where no child dies of neuroblastoma or suffers due to the treatment they receive.

This extremely rewarding role would suit anyone looking to take their first step in their fundraising, marketing or charity career. Don’t think your experience directly aligns? Don’t worry; we’re interested in transferable skills and attitude, so consider and show us how these apply to this role.

Summary of role responsibilities

• To help deliver the charity’s Community and Events Fundraising Programme, including special events, community fundraising, challenge events, individual giving, and fundraising appeals.
• To ensure excellent supporter and donor care and build long-term valued relationships to optimise income generation.

This is a fixed-term role offered on a one-year contract. We are looking for the successful candidate to ideally start in January 2024, but there is flexibility with this.

For more detailed information about the role, charity and team, take a look at the Recruitment Pack.

Recruitment timetable

We aim to follow the schedule outlined below:

Applications opens: 22 November 2023

Applications closes: 10 December 2023, 11:59pm

Shortlisting: 11 December 2023

Interviews: 15 December 2023 (in person in London)

If there are any adjustments that would help you engage with the recruitment process, please let us know.

​We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.