Health and wellbeing jobs

Salary: Grade 2 – £28,639 per annum

Hours:  Full time 37.5 per week

Contract: Permanent

Location:  Blackburn Central Library – the post holder will be required to work onsite in Blackburn

Closing Date: Thursday 13th November 2025 at 11.30pm

We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for our National Legal Administration Team. You could soon be playing a vital role helping people who are affected by the housing emergency.

About The Role

You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role.

About You

You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems.  You have great written and verbal communication skills and enjoy working as part of a busy team.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About The Team

Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support. The National Legal Team works closely with our national Telephone and Online Advice Service  (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the three knowledge, skills and experience points in the About You section of the job description, and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Please use real examples and write up to 350 words per point. CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 9th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First interview: w/c 17th November 2025
Second interview (if required): w/c 24th November 2025

For full details on the role, please download the recruitment pack from our Careers website.

Are you passionate about making a difference in people’s lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our Buckinghamshire Team.

As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility due to the role involving travel around Buckinghamshire, excellent communication, and the ability to handle sensitive information confidently.

Hours of Work: Full-Time: 37 hours, 5 days per week working between Monday to Friday 9am – 5pm

Location: Home based with travel in and around the Buckinghamshire area.

(Applicants must live within the area; have a full driver’s licence and access to their own transport)

Salary: starting salary £24,242.40 per annum

Contract type: Permanent

Independent Advocate Requirements:

Strong communication and time management skills to successfully work remotely.
Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
Demonstrable experience working with vulnerable adults.
Working knowledge of public and voluntary organisations.

Benefits:

25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
Discretionary shutdown days at Christmas with up to 4 additional days leave.
1 Community Leave Day per annum.
Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
Auto enrolment Pension plan
Death in service cover.
Bike to work scheme.
Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.

Think you are the perfect fit for this Independent Advocate role? Don’t wait, click apply now!

Closing Date: 9AM, Friday 7th November 2025 (We reserve the right to close this vacancy early)

Interview Date: TBC

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce/this team/department/job role.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

Join Lepra as our Operations Lead!
We’re looking for a proactive and organised individual to help keep our charity running smoothly behind the scenes. As our Operations Lead, you’ll play a hands-on role managing day-to-day office operations, facilities, HR and recruitment admin, and IT coordination. This is a varied and rewarding position at the heart of a small, friendly team, where your work will directly support our mission to end leprosy and lymphatic filariasis and promote inclusion and wellbeing worldwide.

Background

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

Job Context

The Operations Lead will play a key role in ensuring the smooth and efficient day-to-day running of Lepra’s UK operations. This includes managing office and facilities logistics, supporting key operational projects (such as the upcoming office move), and coordinating internal processes across HR, IT, governance, and finance systems.

The postholder will act as a central point of contact for operational queries, ensuring organisational effectiveness and compliance with internal procedures and policies.

Job Purpose

To support the Finance and Operations team which includes the HR and IT functions as well as coordinating the upcoming office move and facilities operations.

Working Relationships

You will report into the Senior Manager – HR, Operations & IT

Working with all of Lepra UK on all matters regarding HR, Operations and IT.

Close working links and collaboration with the Finance & Operations team consisting of Finance & Operations Director, Finance Manager, Senior Manager HR, Ops &IT, and Finance & Administration lead.

Key Responsibilities

Operational Management

Oversee day-to-day office operations, including facilities, supplies, and logistics.

Act as the main point of contact for tenants, contractors, and the Facilities Management company.

Coordinate the upcoming office relocation project, ensuring timelines, budgets, and communications are effectively managed.

Support post, office bookings, and workspace coordination.

Maintain a safe and compliant working environment (Fire Marshal responsibilities, health & safety checks).

Systems and Process Support

Oversee and maintain efficient administrative systems and processes across HR, finance, and IT functions.

Support CRM data management, donation logging, and reporting processes.

Liaise with the IT provider to ensure smooth onboarding/offboarding and equipment setup for staff.

Human Resources and Team Support

Coordinate onboarding and induction processes for new starters, including training and IT setup.

Assist with staff travel and accommodation bookings and logistical arrangements for Trustees or visitors.

Support recruitment administration, including posting adverts and liaising with partner organisations and universities.

Project and Governance Support

Support internal operational improvement initiatives and help embed good governance and compliance practices.

Provide administrative support for internal audits, policy reviews, and Board-related tasks as required.

General

Provide cross-cover for colleagues within the Finance & Operations team during periods of absence.

Undertake any other reasonable duties to support the smooth running of the organisation.

Person Specification

Qualifications

Essential

· Qualification in operations, business administration, HR, or finance.

· Degree-level qualification or equivalent professional experience in business administration, management, finance, or a related field.

Desirable

· CIPD Level 3 and above

· AAT Level 3-4

Knowledge & Experience

Essential

· At least two years’ experience in operations, office management, administration, HR, or finance support.

· Experience coordinating multiple workstreams or projects.

· Familiarity with HR systems, CRM databases, or finance software.

· Awareness of facilities management and/or health and safety responsibilities.

· Experience in contributing to continuous improvement, operational efficiency, or process redesign initiatives.

· Demonstrated ability to manage multiple priorities, coordinate cross-team processes, and maintain strong attention to detail.

· Confident user of Microsoft Office and other business systems, with the ability to learn new software quickly.

· Proven experience in supporting organisational policies and compliance (e.g., GDPR, health and safety, or HR procedures).

Desirable

· Experience working in the charity or non-profit sector or a small/medium-sized organisation.

· Experience of working in a diverse and multicultural environment

· Experience of bias-free recruitment

Skills, Attitudes and Personal Qualities

Essential

· Highly organised with strong attention to detail.

· Excellent communication and coordination skills.

· Confident using IT systems and learning new software.

· Proactive and adaptable, with the ability to multitask and problem-solve.

· Collaborative team player who shares Lepra’s values and commitment to inclusion.

Ovacome Support Services Officer, reporting to the Programmes Manager.

We’re looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centred approach. You must be experienced in providing support services, well-organised and approachable. You will be an important member of our staff team.

Pay scale: £28,500 – £33,000 per year (full time), pro-rata if part time. All our salaries our benchmarked based on the requirements of the Role Description and comparable roles in the charity sector. Salaries are subject to an annual review; we also award an annual cost of living increase.

Hours: 21 hours (part time) to 35 hours (full time) per week, with flexibility around core operational hours. We offer flexible hours to accommodate caring responsibilities. Core hours of work are between 8.30am to 5.30pm. Wednesday is a core working day.

Location is either:

· Home-based with an appropriate working space where confidentiality can be assured. Able to attend monthly meetings in London and travel for work. Lives within the UK.

Or:

· In our London office, this option attracts an additional payment.

Contract type: Permanent, with 6 month probationary period.

We would be happy to consider applications from those with a caring or parenting role and to consider flexible or part-time working to accommodate the right candidate.

Both external and internal supervision will be given to the successful candidate.  You will be given both internal and external training as well as internal supervision and external clinical supervision to support you professionally and to maintain a healthy work/life balance.

You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, text, instant chat, Skype and social media channels.

You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.

You will assist in the moderation of the My Ovacome support forum and provide information where required to members.

You will assist in keeping the Support Services information on the Ovacome website up-to-date.

You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.

You will assist in the organisation and facilitation of Ovacome groups as required.

You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.

You will assist with the production of reports as required.

You will participate in regional support events as required, liaising with local services prior to the event. 

You will contribute to the Ovacome information resources and work with other members of the Ovacome to produce content that is of interest to our community.

You will work with the support team to identify common questions and themes from our service users so that we can proactively meet the needs of the wider community.

Job Purpose 

To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.

The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users.  The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.

Key Tasks 

• Act as the first point of contact for all referrals across the hospital they are attached to. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available. 

• Collecting feedback from service users and uploading to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the Manger at discharge planning and other meetings as directed. 

• Support the hospital to improve the patient’s experience of the discharge process 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages. 

• Provide occasional weekend cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

Administration 

• Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Arranging access visits to service user’s homes 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

• Experience of conducting assessments and risk assessments. 

Skills/Attributes 
Essential 

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs 

About the Role 

Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.

We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.

This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.

Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.

About the Charity 

We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves

Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer. 

We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.

Key Responsibilities 

1. Operational Oversight and Delivery 

• Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals. 
   
• Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements. 

• Ensure systems and processes are fit for purpose and support delivery of strategic goals. 
   
• Management and maintenance of the Salesforce system.
   
• Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers). 

• Lead audits and evaluations to ensure service effectiveness and continuous improvement. 

2. Governance and Compliance (working with CEO) 

• Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety. 

• Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards. 

• Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO). 

• Provide assurance to the CEO and Board on compliance and operational risk. 

3. Financial Stewardship and Operational Management 

• Support the CEO in ensuring financial sustainability. 

• Oversee day-to-day budgeting, financial reporting, and grant management. 

• Ensure timely processing of payments, payroll, and contracts. 

• Support income generation through sound financial planning and operational oversight. 
   
• Review all processes, procedures & delegations and suggest updates as necessary.

4. People and Organisational Development 

• Support the CEO to recruit and induct staff.

• Work with CEO to oversee HR matters including performance management (with HR support). 

• Prioritise staff wellbeing, engagement, and professional development. 

• Support the CEO in succession planning and building organisational resilience. 

5. Service Quality and Improvement 

• Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback. 

• Monitor performance and report on impact to CEO and trustees. 

• Drive operational improvements and support the development of new initiatives. 

6. Insight, Data, and Continuous Improvement 

• Collect, analyse, and report operational data to support decision-making. 

• Oversee monitoring, evaluation, and audits to ensure accountability and learning. 

• Support research and innovation projects by ensuring operational systems are robust and effective. 
• Work with the board & CEO to review all processes, procedures & suggest updates as necessary.

 Person Specification 

About you

You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.

You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.

You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.

Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.

Essential 

• Proven experience in operational leadership and management

• Strong knowledge of people management practices, compliance, safeguarding, and data protection. 

• Experience of managing budgets and overseeing financial systems. 

• Strong line management and team development, with the ability to lead staff and volunteers. 

• Excellent communication and organisational skills. 

• Ability to balance strategic thinking with hands-on delivery. 

• The ability to lead through change and embed new ways of working effectively. 

• Commitment to the mission and values of the charity. 

Desirable:

• Experience in a small charity or nonprofit organisation. 
• Experience of charity governance
• A relevant qualification in safeguarding, HR, or data protection
• Experience managing Salesforce or similar CRM systems

Why Work With Us?

• Be part of a small, passionate, and values-driven team making a tangible difference.
• Shape the future of the organisation at a pivotal stage of growth.
• Take on a broad and varied leadership role with the chance to influence across all areas.
• Receive support for professional development, training, and personal growth.
• Enjoy a remote and flexible working environment.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Intervention Worker to play a pivotal role in our Criminal Justice Service in Battersea.

Sounds great, what will I be doing?

Approved Premises (APs) work with high-risk people released from prison, providing a vital element in public protection arrangements. APs offer a level of contact, support and supervision within the community that is unique within the Criminal Justice System. This is an opportunity to be part of a dedicated, enthusiastic staff team at our male Approved Premises in Battersea, playing a key role in pro-social modelling, rehabilitation and community reintegration for those ready to make positive choices.

Working closely with Probation Officers and other community services such as police, health, housing and substance misuse, we provide a stepping stone from prison into the community.

As a member of the Approved Premises team, you will model pro-social behavior and foster a positive, respectful culture with both clients and colleagues. You will actively engage with residents, supporting communal activities such as meal preparation, and contribute to the delivery of individual sentence plans in collaboration with probation officers, police, and external agencies.

Your role will involve providing administrative and practical support, ensuring daily tasks are completed, and following all operational protocols. You will encourage compliance and enforce rules relating to curfews and drug and alcohol testing as required. Keeping colleagues, multi-agency partners, and management informed is essential.

You will be responsible for monitoring and maintaining the health, safety, security, cleanliness, and well-being of the premises and residents, utilizing tools such as CCTV, observation, and direct personal contact. Accurate, timely record-keeping and appropriate information sharing with respect for confidentiality are critical components of this role.

Using your initiative, you will identify and address additional tasks or emerging issues, working within the service to maintain an enabling environment. Adherence to the Approved Premises Manual, Hestia policies, and relevant justice service requirements is expected, alongside consistently demonstrating The Hestia Approach.

This role involves working closely with high-risk offenders transitioning from prison to community life, providing a unique level of daily support, supervision, and tailored interventions. You will empower residents to take responsibility for themselves while maintaining appropriate boundaries and supervision. The position operates on a rolling rota covering early, late, weekend, and night shifts to ensure continuous support and public protection.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have a strong ability to engage and communicate effectively with others, demonstrating flexibility and responsiveness in their approach. They should maintain an optimistic outlook regarding people's capacity for change and the possibility of positive outcomes. A quick learner who can efficiently gather information and make well-founded decisions is essential.

The candidate must be able to maintain firm boundaries and exercise authority legitimately while working in a pro-social and positive manner. Competence in receiving, processing, and accurately recording detailed information is required, along with ensuring appropriate sharing of information within confidentiality guidelines. An understanding of the emotional and behavioral impacts of trauma is important, as is the ability to work sensitively with individuals who display a wide range of emotions, behaviors, and communication challenges.

The candidate should be a team player who leads by example and takes a practical, hands-on approach to tasks such as cooking, gardening, household chores, and leisure activities. Finally, knowledge of safeguarding principles and the ability to identify and respond appropriately to safeguarding concerns are essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Job Title: Services Manager (Penny Brohn UK for GenesisCare)
Ref: SM449
Contract: Permanent
Hours: 30 hours a week (worked over 4 days) with the potential increase to 37 hours after one year
Salary: £37,000- £39,000 pro rata
Location: Home based with travel to the GenesisCare centres across England and the Penny Brohn UK National Centre in Bristol. Candidates will be based within reasonable travelling time to the majority of the 14 GenesisCare centres. Across southern and central England.

About Us

Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)

Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.

Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.

The role

As Services Manager, you’ll lead a team of 8 Wellbeing Consultants across GenesisCare centres in England. You’ll play a key role in recruitment, induction, and ongoing development of staff and therapists, ensuring high quality, compassionate care for people living with cancer.

Key Responsibilities:

• Lead and support a team of Wellbeing Consultants
• Conduct regular site visits, role observations, and audits
• Assist recruitment, induction, and training of new staff
• Ensure quality assurance and safe practice across the service
• Deputise for the Head of Services when required

The individual we are looking for will have:  

• Recent experience supporting people in a clinical setting
• Proven experience of managing remote teams
• Strong leadership, communication, and organisational skills
• Experience in training delivery and evaluation
• A relevant healthcare or professional qualification (e.g. Nurse, counsellor)

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 30 days holiday plus 8 bank holidays (pro rata)
• Enhanced sick pay after six month’s service
• Auto enrolment into the Penny Brohn UK pension scheme
• Free Life Assurance
• Family friendly policies with enhanced maternity and paternity leave after one year of service
• Specsavers Corporate eyecare test
• Cycle to work scheme

Thank you for considering Penny Brohn UK, we look forward to hearing from you!

Timetable for appointment
Closing date: Friday 7 November 2025 at 9.00am
First interview: Via Teams on Thursday 13 November
Second interview: In person on Thursday 20 November at Penny Brohn UK National Centre
Start date: To be agreed upon appointment with successful candidate

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

No agencies please.

Engagement Coordinator 

Brighton and Hove Speak Out is a dynamic local advocacy charity. We support people with learning disabilities to have a voice and choice and control over their lives through providing a range of advocacy services and community projects.    

We are seeking to appoint a part time Advocacy and Engagement Coordinator to deliver a programme of engagement and consultation activity. The post holder will support people with learning disabilities to have their say about local services, share their experience about how support and services impact on their lives and make recommendaitions for improvements.

The role involves organising outreach and consultation on different issues. The post holder will support a group of self-advocates (the Link Group) to take part in planning, running and reporting to the Learning Disability Partnership Board.  

The Post Holder will also support health advocacy, training and awareness raising at Speak Out. They will support the ‘Thumbs Up' campaign led by a group of Speak Out members.

About you

The successful candidate will need excellent communication and organisational skills, including report writing, and will be able to manage a complex workload. Experience of advocacy and/or group work with vulnerable clients is essential. Knowledge of learning disability services and experience of working with people with learning disabilities is an advantage.  

If you are eager to make a positive difference in your next role this is a superb opportunity to join a charity making a real difference to the lives of people with learning disabilities.  

For more information see Speak Out’s website

Benefits to you:​  

• Holiday entitlement of 30 days, plus bank holidays  

• Flexible hybrid working  

• 3% employer pension contribution  

• Employee Assistance Programme (Wellbeing support package)  

• Committed to training and learning opportunities for continuous development  

• A strong sense of purpose knowing your work makes a real impact  

How to Apply

An application pack and more information about Speak Out can be found on our website:

All successful applicants are subject to an enhanced DBS.

Important Dates:

Closing date: Monday 10th November 

Interviews: Thursday 20th November  

Successful applicants are subject to enhanced DBS checks.  

Equality and Diversity

Speak Out is committed to equal opportunities and welcomes, values and celebrates diversity. We encourage applications from all parts of the community and treat all on a basis of equality. We support all staff to meet their potential in their role. 

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Domestic Abuse Caseworker
Reference number: 301
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Community Outreach in: Watford and Three Rivers
Working hours: Part-Time, 30 hours per week
Salary: £26,000 - £27,000 per annum, pro rata

About the Service

The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.

About the role

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• Provide support and advocacy services to clients experiencing domestic abuse
• Ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Maintain and enhance service delivery standards and effectiveness.
• Support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
• Collate and obtain feedback regarding the effectiveness of the service.

Key Responsibilities

• Support the wellbeing of clients who are affected by domestic abuse.
• Contribute to a reduction in repeat victimisation
• Reduce the number of victims withdrawals of witness statements
• Be aware of the impact on children of domestic abuse and make referrals to appropriate agencies to support the children where necessary.
• Increase the reporting of children at risk of harm
• Increase successful court outcomes by proactively supporting clients and work with the witness services for cases going to court
• Work with the wider team within Hertfordshire Mind Network and support clients in accessing additional support e.g. counselling, peer support, employment support and self-development courses
• Work with other professionals e.g. police, health, social care, housing, and signpost and liaise with such agencies as necessary
• Work with and signpost to other third sector partner agencies as necessary
• Provide a first point of contact for professionals and clients and pass on necessary cases or referrals to the Domestic Abuse Caseworker.
• Refer to the Multi Agency Risk Assessment Conference (MARAC) if required and local IDVA service.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 28th November 2025 at 5pm.
Interviews will be held on a rolling basis.
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

N.B. Please quote reference number 301 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Fitness Instructor
Active Together, Cherry Tree Court, Hull

Two positions available

From £30,000 per year (Depending on experience and qualifications)

37 hours per week (with some evening and weekend working, part-time hours may be considered)

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Fitness Instructor, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

Active Together is a multimodal prehabilitation and rehabilitation service that has been developed by world leading academics and practitioners at the Advanced Wellbeing Research Centre (AWRC) at Sheffield Hallam University and funded by Yorkshire Cancer Research.  The Active Together Programme is designed to prepare people with cancer for, and recover from, treatment quickly and to assist them to maintain healthy lifestyles after their cancer diagnosis. Further, the research evidence shows that exercise, part of the Active Together Service, can improve survival and quality of life of cancer patients.

The charity will be delivering the Active Together programme through our new Yorkshire Cancer Research Centre at Cherry Tree Court, Hull. The service will be open to patients in Hull and the surrounding areas. 

Reporting to the Lead Fitness Instructor, as the Fitness Instructor will be responsible for delivering the physical activity component of the Active Together programme; supporting and advising on a range of fitness activities / services to develop and deliver a rehabilitation service for adults with a cancer diagnosis; working collaboratively to deliver a multidisciplinary, inclusive and responsive service, ensuring customer service excellence and responding to service user diversity.

Specifically, you will:

 Service delivery and operations

• Work as part of a multidisciplinary team to deliver the evidence based Active Together service as developed by the AWRC in the charity’s first bespoke cancer centre.
• Provide advice, guidance and support to adult service users affected by cancer, adhering to service standards; providing high quality care and support.
• Support service users who may have difficulties relating to the complex emotional, psychological and physical aspects of their cancer diagnosis.
• Create, evaluate and reassess individualised and group exercise plans in order to formulate a specialised programme of care for service users.
• Prepare for and conduct follow up appointments / assessments and report into Lead Fitness Instructor for review following appointments.
• Deliver group and individual exercise classes as part of the Active Together Service.
• Work closely with the AWRC to ensure the Active Together Programme is implemented correctly ensuring treatment fidelity and to ensure evaluation data is collected.
• Support the development and operation of administrative systems relevant to the service for data collection and record keeping within an agreed framework.
• Provide guidance and support for a diverse range of queries; maintain confidentiality and treat sensitive issues with appropriate tact and diplomacy.
• Contribute to the ongoing development of processes and procedures for the team, including guidelines and standards of good practice for rehabilitation of adults affected by cancer.

Communications

• Assist with communications and the promotion of activities/services following an established set of protocols and principles, in collaboration with other areas delivering the Active Together programme as required.
• Support the development of online and public-facing resources and proactively ensure information is kept up to date and accurate e.g. social media channels, designated websites.

Key working relationships

· Liaise with health care professionals to ensure service users are appropriately referred to physiotherapy, nutritional and psychological support as needed.

· Draft communications between the service and healthcare professionals regarding onward referrals or any queries relating to patient reporting symptoms, under the supervision of the lead fitness instructor or service manager. 

· Work collaboratively across the multidisciplinary service team to provide consistent and high-quality service provision; liaise with stakeholders and colleagues; share information and represent the area in working groups and meetings.

General

· Embody the charity’s values both within and outside the organisation, role modelling behaviour and supporting equality, diversity, and inclusion.

· Work flexibly across the service to accommodate peak periods and adapt to changing demands in service delivery.

· Provide advice, support, one-to-one and group classes as needed that support the health and wellbeing of charity employees.

· Promote the culture and vision of the services, demonstrating a commitment to ongoing personal development.

· Be trained as a First Aider and where appropriate, a Mental Health First Aider and Fire Marshal.

· Undertake additional or other duties outside the key job duties within the team and across the charity, as the charity may reasonably require.

About You

To be considered for this role, you will need:

Essential

· To have a CIMSPA endorsed Level 3 GP Referral Qualification.

· To have evidence of continued professional development relevant to the role purpose and level.

· To have experience of confidently and professionally delivering safe and effective exercise classes and individual exercise programmes to people living with cancer.

· To have experience of carrying out risk assessments, exercise testing and prescribing personalised exercise programmes.

· To have in-depth knowledge of the benefits of exercise rehabilitation for people living with long term conditions and experience of dealing with people living with long term conditions.

· To be able to travel across the Yorkshire region

· To be flexible to deliver weekend and evening classes as needed.

· To be familiar with the most recent evidence on the effects of different exercises on long term conditions.

· To have experience of working with behaviour change frameworks.

· To have excellent communication and interpersonal skills for delivering a service and working directly with service users.

· To have the ability to work with and assess service users living with or beyond cancer.

· To have knowledge of Health & Safety legislation relevant to the role.

· To have knowledge of UK GDPR.

· A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history by seeking two references

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006

o A check on your highest educational achievement(s)

o A check on your professional qualification(s)

· A DBS Check at the enhanced level.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 5 November 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the People Team.

We’re looking for a Marketing and Communications Manager to lead our talented team, who deliver impactful marketing, communications, and media initiatives at the British Psychological Society.

You’ll be leading on the delivery of our marketing and communications strategy, focusing on member acquisition, retention, and engagement, utilising digital solutions to promote our membership, qualifications, registers and CPD offerings, and much more.

Your expertise in communication will be essential as you cultivate strong relationships with senior internal stakeholders, journalists and media contacts; driving proactive media opportunities to enhance our profile. 

You’ll also play a crucial role in monitoring current issues in psychology and the psychological workforce, advising on communications strategies and supporting our campaigns that influence change. 

We’re looking for someone with sound experience in marketing, communications and public relations. You should have a proven track record in managing marketing functions and cultivating media relationships, with the adaptability and solutions-focused mindset to thrive in a fast-paced environment. 

Join us in advancing the discipline of psychology, and making a real impact on society. 

Your responsibilities will include: 

• Managing a team of five direct reports including communications officers, senior marketing executives and a media advisor 

• Delivering an annual marketing and communication strategy to drive member acquisition, retention and engagement, with a focus on digital solutions 

• Promoting other commercial products, including qualifications, registers and CPD 

• Managing the relationship between the BPS and the media through the exploitation of proactive and reactive media opportunities, increasing media coverage and visibility for our members 

• Collaboratively creating communication campaigns to support the work of our public affairs team, as they aim to influence change at governmental level 

• Delivering media-related training to our volunteer psychologists. 

Why Join Us? 

At the BPS, we’re committed to creating a fair and respectful workplace. You’ll be part of a collaborative and talented team. We offer a friendly, values led working culture with an excellent benefits package that includes: 

• Agile & flexible working 

• Generous leave entitlement 

• Occupational pension scheme 

• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations 

• Tailored learning & development 

• Employee Assistance Programme counselling 

• Life Assurance Scheme 

• Discounts scheme with local and national organisations 

How to apply 

To apply, please send your CV and a covering letter detailing how you meet the criteria in the job profile. The closing date for applications is 12th November 2025 at 4pm.

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa. 

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances.

Service Manager

Service:  Early Help Programme

Location: Birmingham (West Constituency)

Hours: 37 hours per week (full-time)

Salary: £37,211 - £41,518 per annum

Contract type:  Temporary (2 years fixed term contract)

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

This is an exciting opportunity to support the coordination of an Early Help Service. The service will focus on identifying service gaps across Birmingham to enable families to access Early Help and support, through the application of Early Help.  You will play a key role in leading quality assurance and the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help Support Workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.

The Service Manager will:

• Work closely with the public and voluntary sector.
• Demonstrate an understanding of Early Help Support
• Lead in the allocation of Family Connect Form.
• Demonstrate a strong understanding of quality assurance.

· An ability to work independently, flexibly and in an integrated manner is essential.

· Ability to drive and have the use of own car.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. 

What will we offer you?

We’ll offer you flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

To Apply:

·       Follow the link to apply via our website - Click the ‘Apply’ link on the advert and fill out our digital application form

· Closing Date: Saturday 15th November 2025 at 11.59pm

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Priority interviews will be given to those at risk of redundancy.