Health and wellbeing manager jobs in epping forest, west sussex
The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.
This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.
The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.
This is a hybrid role, with on-site presence required in line with business needs.
The client requests no contact from agencies or media sales.
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
We’re looking for a Senior Face to Face (F2F) Fundraising Manager to join our Face to Face Fundraising team. This is a fantastic opportunity within the RNLI to play a vital role in developing and growing the RNLI in-house F2F Fundraising team to reach the ambitious targets we have ahead. This role manages a team of F2F Managers who each lead a team of F2F fundraisers signing up regular supporters within a defined geographical area and raise vital long-term funding for the charity, as well as delivering lifesaving water safety messaging. The role is part of the F2F Senior Management Team, supporting the team’s development through leading projects that drive forwards team performance.
Your role
As a Senior F2F Fundraising Manager, you will be tasked with focus on the following areas:
- Recruit, train and manage a geographically diverse group of direct reports. Develop and motivate direct reports to deliver key messages, campaigns and products within the F2F strategy.
- As a senior manager in the F2F fundraising team (200+ staff), continue to develop and maintain a positive high-performing culture to ensure the team are performing at their best and developing. Drive continuous improvement across all KPIs.
- Construct and monitor financial and performance reports to ensure budget & KPIs are met, reforecasting where necessary.
- Develop a positive safety culture by identifying and managing risks to health and safety and safeguarding.
- Oversee compliance & complaints to ensure RNLI F2F fundraising adheres to best practice.
- Lead the delivery of selected team projects from initiation to completion, working with colleagues both within the F2F team and the wider organisation to provide the plans, processes and tools needed for the team to achieve their objectives. Develop solid relationships and partnerships with internal and external stakeholders across the UK and Ireland.
About you
Leading a frontline team, you’ll have excellent communication skills and people management capabilities, with a proven track record of achieving fundraising targets. You will be a strategic thinker, with the ability to use your networks to ensure that plans are executed well and future opportunities are maximised to drive both the volume and value of new supporters.
You’ll be a role model to others, displaying behaviours that inspire respect. You’ll look after your people so they in turn can look after our donors, by displaying a passion to lead, manage and motivate a diverse team who engage with the public. You’ll be positive, confident, determined resilient and naturally outgoing. You’ll be a self-starter who can lead an energetic and innovative team to success.
You’ll be a team player with a pragmatic and solution-focused approach to problem solving and a calm attitude to prioritising a busy workload. Your strengths in planning and critical thinking will help you strike the balance between taking calculated risks where required and maintaining compliance to policies and sector regulations.
You’ll be flexible and prepared to work out-of-office hours with travel throughout the year. Substantial annual leave during the summer would not be practical for this role. This post requires a valid driving licence.
To be considered as the Senior F2F Fundraising Manager, you will need:
- Proven experience and success in leading a remote face-to-face fundraising team. This will either have been gained working for a charity or a fundraising agency
- Evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
- Demonstrable experience of delivering projects that provide improvement to process
- Excellent communication skills and teamworking ethos
- Self-motivation and ability to create and prioritise own workload
- Knowledge of F2F charity sector, compliance and regulation
- This post requires a valid driving licence
For more information and to apply, please visit our jobs page.
Closing date: 4 January 2026.
Interview date: 12 January 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity to build and grow Molly Rose Foundation's lived engagement and youth programmes, and to push for a safer online world driven by the needs and perspectives of lived experience.
Working at the intersect of tech accountability, online safety and suicide prevention, Molly Rose Foundation was founded following the death of 14-year old Molly Russell.
Today we’re committed to building and amplifying the voices of those with lived experiences of online harm – and to challenging government, regulators and tech firms to listen to and act decisively on what they have to say.
MRF is grounded in youth and lived experience, and we will always ensure the lessons of Molly's death act as a catalyst for positive change. You’ll help us maintain and grow our networks to build and amplify the voices of youth, bereaved parents and young people directly impacted by harms, and have a track record in working in partnership across the sector.
As Lived Engagement and Youth Manager you'll build strong internal and external relationships and ensure lived experience and youth runs through everything we do.
You'll manage day-to-day relationships with youth and lived experience advocates and have a strong focus on safeguarding and trauma-informed practice.
This is a rare opportunity to build a lived experience programme that really counts. We’re looking for an exceptional individual who’s motivated by the chance to really make a difference. Your work will help to ensure that tomorrow’s young people live long and stay strong.
MRF is committed to flexible working and we know that a diverse team makes us stronger. While we are recruiting for a full-time position, we will actively consider part-time and flexible working requests.
Please submit your CV and a cover letter, no more than two sides each, to apply for this role. Please refrain from overly relying on AI in your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced Conservation Manager who wants to support locally-led biodiversity conservation and make a difference for the most overlooked and threatened species in Southeast Asia?
If that sounds like you, we have an exciting role of Programme Manager (Maternity Cover) to join our team.
You will play a key part in managing and leading the Asian Species Programme, as well as having the opportunity to represent the organisation externally with a variety of stakeholders.
As a standout candidate you will show your strengths in forming strong, trusted relationships with partners, staff and other collaborators, as well as your deep understanding of environmental science and biodiversity conservation.
If this sounds like you, we’d love to hear from you.
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment process.
Closing date: 5th January 2026 10am
First stage interviews (Zoom): 12 – 14 January 2026
Skills assessment (undertaken at home): 15 – 16 January 2026
Second stage interviews (at our office in-person): 21 – 22 January 2026
Synchronicity Earth’s mission is clear: We bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all.
We welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet. We welcome applications from people of all backgrounds for this role, and are happy to discuss flexible working arrangements.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.
If you would like to take part in the Guaranteed Interview Scheme please follow the instructions in the attached document.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
-
Reports to: Director of Learning and Impact
-
Direct reports: Programme Leads, Programmes Coordinator
-
Location: Haringey, with travel across London boroughs as required
-
Hours: 40 hours per week (including 1 hour lunch break)
Benefits
-
25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
-
Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
-
Enhanced sick pay
-
Eye care benefits for those using display screens
-
Up to £750 annual CPD budget to support your professional development
-
A dedicated wellness package promoting staff health and wellbeing
-
Team building and transformation days to strengthen collaboration and personal growth
-
Professional mentoring and ongoing supervision
-
A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
-
Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
-
Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
-
Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
-
Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
-
Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
-
Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
-
Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
-
Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
-
Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
-
Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
-
Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
-
Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
-
Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
-
Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
-
Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
-
Support implementation of Sister System's performance management systems and processes.
-
Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
-
Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
-
Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
-
Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
-
Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
-
Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
-
Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
-
Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
-
Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
-
Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
-
Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
-
Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
-
The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
-
Significant experience in programme management, delivery, and coordination within the charity/social impact sector
-
Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
-
Experience of line management and team leadership, including supervision and performance management
-
Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
-
Experience in safeguarding and child protection, including handling disclosures and managing risk
-
Knowledge of the challenges faced by care-experienced young women and the care system
-
Knowledge of effective monitoring and evaluation approaches and impact measurement
-
Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
-
Experience working with vulnerable young people, particularly care-experienced individuals or young women
-
Experience in mentoring programmes or youth development initiatives
-
Experience working with trauma-informed and culturally responsive approaches
-
Experience of co-production or 'by and for' programme design with service users
-
Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
-
Excellent programme planning, coordination, and organisational skills with strong attention to detail
-
Strong analytical skills with ability to interpret data and use it to inform decision-making
-
Excellent written and verbal communication skills
-
Ability to manage competing priorities and work effectively under pressure
-
Strong relationship-building skills with ability to work collaboratively across teams and with external partners
-
Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
-
Problem-solving skills with ability to adapt plans and respond to challenges
-
Ability to lead, motivate, and support a team, fostering a positive and reflective culture
-
Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
-
Passionate commitment to Sister System's mission of supporting care-experienced young women
-
Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
-
Empathetic and non-judgemental approach to working with vulnerable young people
-
Resilient and able to manage emotional demands of the role while maintaining professional boundaries
-
Flexible and adaptable approach to changing circumstances and organisational needs
-
Commitment to continuous learning, reflection, and professional development
-
High level of integrity, professionalism, and accountability
-
Able to maintain confidentiality and handle sensitive information appropriately
-
You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
-
Enhanced DBS check will be required for this role
-
Right to work in the UK
-
Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
-
First round of interviews will be 22nd January 2026,
-
Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London Youth are a charity on a mission to support the capital's youth sector to improve the lives of young people. We do this with and through our members - a network of 600 youth organisations - and at our two outdoor residential centres, Hindleap Warren and Woodrow High House. Our vision is for all young Londoners to grow up healthy, able to express themselves, navigate a fulfilling career, and make positive contribution in their communities.
The Programmes Team in the Delivery Directorate oversees various programmes - delivered with and through members - across sport, employability, mental health, and culture, underpinned by youth involvement. You'll design, deliver and evaluate programmes that provide young people opportunities to improve their skills and qualities, boost their confidence and resilience and develop leadership skills through practical action.
What you will be doing
The Delivery Officer (Good for Girls) will deliver the programme's day-to-day operations and the broader mental health offer to London Youth members. You will deliver Good for Girls, a youth club-based mental health and well-being programme. You will support 10 youth organisations to engage young people in the programme, which enables young women and girls to participate in regular well-being activities and training for young Londoners.
Lead the delivery of the Good for Girls programme
- Coordinate Good for Girls to meet key delivery targets, secure the target recruitment of member organisations, youth workers and young people, and oversee the onboarding process.
- Coordinate Peer Mentors to undertake training and to then support delivery of the programme.
- Work with internal colleagues to ensure organisations participating in our programmes receive a quality experience, such as completing due diligence.
- Working closely with your manager, monitor day-to-day expenditure.
Partner with our member youth organisations mental health delivery partners
- Foster relationships with 10 youth organisations, providing ongoing support throughout all phases of the programmes to ensure successful, flexible, and high-quality delivery is developed collaboratively.
- Coordinate opportunities and key programme events for young people, such as peer mentor training and pitch events.
- Coordinate opportunities and key programme events for youth practitioners, such as Induction Sessions, Focus Groups, and Networks, ensuring delivery is of excellent quality.
- Strengthen, maintain and develop key relationships with organisations delivering on the programme together with youth organisations and ensure schedules are aligned for delivery.
- Provide youth organisations and young people with meaningful new opportunities by brokering opportunities with external partners and generating a quarterly newsletter.
- Deliver with partner organisations on one-off and ad-hoc projects to provide quality opportunities.
Programme monitoring and evaluation
- Collect process and impact data as required in line with the programme's MEL framework.
- Gather evaluation and case studies from young people taking part in the project for programme improvement, reporting and media use.
- Maintain accurate and up-to-date Upshot records and Salesforce interactions with member clubs and youth workers on the programme.
- Adhere and feed into both external reports and meetings with funders, and internal quarterly reporting timescales, and support with any funding bids or pitches as required.
- Work with Communications to ensure impact reports are shared externally to showcase successes.
Sustainability and development of London Youth's Programme Offer
- Work closely with London Youth's fundraising team to support future funding bids and to coordinate corporate volunteering opportunities where possible.
- Ensure these opportunities work well for youth organisations on the programme and offer value for members and young people, as well as the volunteers themselves.
Support of directorate, organisation & sector
- Be an active member of the Delivery team and the broader organisation, including supporting colleagues and sharing best practices.
- Feed into wider Delivery directorate and organisation to build a strong and dynamic offer supporting young people and members across London.
- Represent London Youth internally and externally at relevant networks and events to share and learn with others from the youth sector.
What you bring to the role
- Good knowledge and understanding of the youth and creative sectors.
- Ability to meet key delivery targets, monitor day-to-day expenditure, ensure delivery is of excellent quality, and provide young people with meaningful new opportunities.
- Passionate about supporting young people to thrive through youth work and relish the opportunity to support youth organisations.
- Supporting and developing youth organisations and delivery partners.
- Cultivating and maintaining excellent working relationships with key stakeholders.
- Reflect our inclusive culture in your day-to-day work, and support a positive health & safety and safeguarding culture in your interactions.
- Follow our organisation's anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
- Demonstrate living our values of:
- Being Ambitious
- Being Collaborative
- Being Inclusive
- Being Accountable
Why work at London Youth
- Generous holiday allowance - 39 days paid annual holiday each year. If you work part-time, your holiday allowance (including closure days) will be proportional based on your working hours.
- Employer 4% pension contribution.
- Additional leave granted to support voluntary activity.
- Free access for you and your family to the Employee Assistance Programme.
- Free access to the 'Headspace' app for you and your family.
- Free Health Care Cash Plan.
- Flexible working opportunities considered.
- You'll be working with a fantastic team of passionate colleagues across London Youth.
- You will be making a difference to the lives of young people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide?
ISWAN has recently reorganised the management of our helpline services and created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to recruit a second Helplines Operations Manager to ensure we have a management structure capable of coping with further growth.
As one of two Helplines Operations Managers, you will be responsible for managing the day-to-day operations of ISWAN’s helplines to ensure our services provide accurate information, appropriate advice, and comprehensive support to seafarers and their families.
You will manage the development of Salesforce and be familiar with Salesforce reporting, particularly using advanced tools like Power BI and Tableau. You will be confident liaising with our IT support service on system issues and developments.
We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled contact centre operations and best practice as well as delivering user and client service improvements.
You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a full-time role (35 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. The role is fully remote and we are flexible about where you are based but you will be working with staff across the UK, India and the Philippines so you will need to be a great team player.
Improving the lives of seafarers and their families with services, resources, strategies and advocacy



The client requests no contact from agencies or media sales.
Hours: 0.4 or 0.6FTE (14/21 hours per week respectively)
Location: Hybrid. Staff work remotely and from the Medact office in East London. London-based staff work in-person as a team one day per week, and staff based outside London come in at least once a month, with support for travel costs. Applications from outside London are encouraged.
Salary: £15,818.48 at 0.4FTE or £23,727.71 at 0.6FTE (£39,546.19 full time equivalent). Note: We do not negotiate salaries, so please only apply if this is in line with your expectations.
About the role
Medact is hiring for the new role of Fundraising Manager: Trusts & Grants to secure grant funds for the organisation over a critical one-year period. The new Fundraising Manager will be responsible for completing applications already in the pipeline, and then setting out a plan to apply for as many successful grants as possible in the period and delivering it.
The successful candidate will work closely with the senior leadership team and our programme staff, to identify, develop and write grant proposals to relevant funders, for both restricted and unrestricted income streams.
About you
This is a skilled role but you don’t need to have had a job in an NGO before or be a professional campaigner to be right for it. You might have successfully fundraised for a local community organisation or a grassroots campaign on a social justice or health issue that you care about.
You’ll have strong skills in developing and writing applications, with a strong understanding of the funding landscape and potential relevant grantmakers. You need to be a great communicator, able to translate the work of an organisation into language tailored for different funding bodies. You’ll also be a strong team player, able to work with relevant staff members to develop winning applications that fit properly within our existing strategy and areas of work.
About Medact
Medact organises with the health community to win a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including institutional racism; climate change; human rights abuses; violent conflict; and rising inequality. We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives, and clinical researchers.
We take an organising-centred approach to our work. We build community power by working in solidarity with health workers and the communities experiencing harm from the unjust systems we challenge. We run national campaigns, use research to expose injustice, and we support local organising groups across the country who lead most of our work.
Benefits
- 35 hour full time work week
- 25 days paid holidays (pro-rata) plus bank holidays and additional days at Christmas when the office is closed
- Employer pension contribution
- Flexible working
- Learning and development budget
- Cycle to work scheme
- A caring and supportive culture and lots of opportunities for team connection
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our mission is simple but ambitious: to create thriving places for young people and flourishing, resilient communities—supporting transformation in mind, body, and spirit.
YMCA St Paul’s Group (SPG) is a long-standing charity dedicated to empowering young people and strengthening communities across London. For over 150 years, we’ve been providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.
About the Role
As a Housing and Support Officer, you’ll play a central role within our Housing and Support team, helping us deliver exceptional care, stability, and guidance to our residents. You’ll often be the first friendly face they see—answering queries, providing clear guidance, and ensuring a welcoming, safe, and supportive environment for everyone who walks through our doors.
This is a dynamic, people-focused role with a broad range of responsibilities. From reception and administrative duties to first aid, safety checks, and supporting new residents, your work directly contributes to a positive and meaningful experience for our community. No two days will be the same—and every day, your impact will be felt.
Key Responsibilities
First-Class Customer Service
You’ll be at the heart of our community, offering consistently warm, professional, and helpful support. Your interactions create a real and lasting difference for residents, visitors, and their support networks.
A Varied and Engaging Role
From managing calls and handling payments to coordinating repairs and mail, your everyday tasks keep our sites running smoothly. You’ll also support essential safety and security processes that protect our community.
Safety & Security Leadership
As a trained first aider and fire marshal, you’ll be trusted to respond effectively during emergencies. Regular wellbeing and facilities patrols will help ensure that residents feel secure, supported, and at ease.
Welcoming & Supportive Engagement
You’ll warmly welcome new residents, listen to concerns, respond to incidents of anti-social behaviour, and offer compassionate assistance to those who need it. Your attentiveness helps us maintain a safe and inclusive space.
Teamwork & Collaboration
Work alongside experienced housing advisors who share your commitment to making a difference. Your enthusiasm, empathy, and professionalism will be valued and celebrated as part of a supportive and dedicated team.
What We Offer
At YMCA St Paul’s Group, diversity, inclusion, and authenticity are core values. We want you to bring your full self to work—and we’ll support your voice, perspective, and growth through our Employee Resource Groups and inclusive culture.
We’re committed to your professional development, offering a broad learning and development programme that includes formal training, qualifications, and hands-on experience. You’ll have ongoing opportunities to progress and grow your career with us.
You’ll also enjoy a range of benefits designed to support your wellbeing in mind, body, and spirit, including:
-
Free access to our gyms across all sites
-
Discounts at major retailers and supermarkets
-
Free wellbeing and counselling services
-
Flexibility to work from multiple outer-London locations
-
Career development programmes to help you thrive
-
Family-friendly policies, including enhanced maternity pay
-
Life Assurance (for permanent contracts)
(For a full list of staff benefits, please refer to our benefits guide.)
The Finance Manager will play a critical role in ensuring the financial health of the organisation. As the sole end-to-end finance position within Strength & Stem, the Finance Manager will be responsible for all financial activities, including bookkeeping, budgeting, financial reporting, and providing strategic financial guidance to support the charity's mission.
Your skills and expertise in successful financial management will enable Strength & Stem to continue building a stable financial foundation, allowing our impactful and meaningful work with modern slavery survivors to flourish and grow. This is an exciting opportunity for a skilled Finance Manager to shape and influence the effectiveness and sustainability of a small, ambitious charity.
Strength & Stem uses floristry to help female modern slavery survivors experience restoration and empowerment.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference where it matters most?
At Isabel Hospice, every pound raised helps us provide compassionate care, comfort and support to people facing one of the most difficult moments in life. Community fundraising sits at the heart of this mission, and we’re now looking for an experienced, inspiring and values-driven Community Fundraising Manager to lead and grow this vital area of income.
This is a big and meaningful role. You’ll shape the future of our community and challenge events fundraising, build powerful relationships across eastern Hertfordshire, and ensure every supporter has an exceptional and ethical fundraising experience, fully aligned with the Fundraising Regulator’s Code of Fundraising Practice.
About the role
As our Community Fundraising Manager, you will:
- Lead the development and delivery of our Community & Challenge Events Fundraising Strategy
- Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work
- Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship
- Ensure all community fundraising is fully compliant, safe and ethical, protecting supporters, volunteers and the reputation of Isabel Hospice
- Manage, support and develop a motivated Community Fundraising Team
- Work closely with colleagues in Marketing, Communications and across the organisation to deliver compelling, insight-led campaigns
- Represent the hospice at community events, presentations, and meetings, proudly sharing our purpose and impact
This is an opportunity to bring your ideas, your energy and your leadership to a growing and ambitious charity.
About you
You’ll be confident, outgoing, and able to build rapport quickly with people from all walks of life. You’ll bring creativity, warmth, and excellent organisational skills, along with the drive to meet income targets while delivering outstanding supporter care.
You will also bring:
- Proven experience in community and/or events fundraising
- A strong understanding of the supporter journey and how to nurture long-lasting relationships
- Excellent planning, budgeting and organisational abilities
- Experience managing or mentoring staff or volunteers
- The ability to communicate confidently and compassionately with a wide range of people
- A love of variety - you’ll be out in the community, leading your team, analysing data, and developing new ideas
- A commitment to compliance and an understanding of ethical, transparent fundraising
- Self-motivation, creativity, and determination to deliver exceptional fundraising for a cause that truly matters
- A full driving licence and access to your own car
Why join us?
Working at Isabel Hospice means joining a warm, supportive and passionate team who care deeply about our community. You’ll be encouraged to innovate, to build meaningful partnerships and to make the role your own, all while knowing your work is transforming lives every single day.
Benefits
- 27 days holiday plus bank holidays
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
The client requests no contact from agencies or media sales.
The Role
This is an exciting opportunity to lead the implementation of the Law Society's wellbeing strategy and champion initiatives that make a real difference to our members. You will build and maintain strategic relationships with external stakeholders, developing partnerships that extend our reach and impact.
You will manage a Wellbeing Manager and work closely with members, partners and internal teams to design and deliver initiatives that help organisations embed healthy and supportive practices across the solicitor profession. Using strong project management and evaluation approaches, you will track outcomes, report on impact and support continuous improvement.
As the organisation's lead wellbeing expert, you will shape resources, partnerships and messaging that promote resilience and psychological safety. This role offers the chance to influence culture and deliver meaningful, evidence based wellbeing support to solicitors.
What we're looking for
We're looking for someone who combines strategic vision with practical delivery. You'll bring:
- proven experience leading wellbeing initiatives within a complex organisation,
- a track record of designing and evaluating wellbeing strategies that deliver measurable outcomes
- exceptional stakeholder management skills with the ability to influence at all levels.
- In-depth knowledge of wellbeing issues such as mental health, stress, and psychological safety
- strong project management, analytical, and organisational skills.
- Emotional intelligence, adaptability, and a proactive, positive approach
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. You will join a respected brand known for legal expertise and a strong commitment to equality, diversity, inclusion and a culture of trust, clarity, excellence and respect. You will help shape the future of wellbeing in the legal profession, working alongside passionate colleagues in a collaborative environment.
First round interviews for shortlisted candidates will be held online on 12 January 2026.
We offer hybrid working with a baseline of two days a week in our Chancery Lane office and a monthly in person team day, along with a generous benefits package and a friendly, professional working environment. We welcome applications from those seeking flexible or alternative working patterns and will consider these on a case by case basis.
Please note: if you are an internal applicant, Pay Policy will apply.
If you would like to have an informal discussion about the role, please contact Polly Williams on .
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our members are looking for an enthusiastic indovidual to join our Network Hope Activities team as staff cover for 9 months.
You will work under the direction of the Project Manager and alongside, tutors to deliver activities, support networks, health and wellbeing and training support to beneficiaries and to recruit, train and support a network of volunteers to facilitate the support groups.
The role will involve collaboration with other local businesses and third sector organisations to deliver the activities. This Project’s aim is to support vulnerable disabled people (including those with learning disabilities, autism and those affected by mental health issues and their families) through consistent provision of health and wellbeing activities, pathways into employment training, sport and social activities, advice, signposting and peer support based both at our Resource Centre in W10 and out in the community.
KEY RESPONSIBILITIES
1. Supporting Tutors, volunteers, senior staff and beneficiaries
Utilising EPM’s resources to lead in locally sourcing beneficiaries and volunteers from the local community. Liaise with the NHS and Social Services, partner providers and schools, colleges, community centres, voluntary organisations and referral agencies.
· Facilitate and support local support groups,
· Plan, arrange and run a variety of activities and training programmes.
· Recruit and support a network of volunteers to co-facilitate support groups and activities
· Under the direction of The Project Manager conduct home visits to assess the needs of the families and inform them of support available through Network Hope.
· Arrange the selection and delivery of healthy food and drinks and running the catering and gardening training groups.
· Work with sports and fitness tutors to ensure all equipment used in sports/fitness sessions are secure and meet health and safety standards.
· Coordinate and oversee respite and peer group support to the families.
· Develop, monitor, update and review individual action plans for all beneficiaries.
· Conduct evaluation reports (including case studies) and work with senior management to collate the information.
· Assist senior management in leading advisory group meetings and lead/facilitate local support group meetings.
Other duties as required
Turning dreams into action at the pace of the individual.
At our charity, we believe in the transformative power of holidays - especially for families facing some of life's toughest challenges.
Behind every joyful moment we create is a team of dedicated professionals ensuring our operations are financially and strategically aligned. As we grow, we're looking for an Operations Manager who shares our values and wants to make a meaningul impact through scaling up delivery, unlocking new partnerships, and showing the impact holidays have on well-being and resilience.
As Operations Manager, you'll oversee the end to end experience for families, ensure compliance and quality, and use data and insights to drive continuous improvement. You'll also play a vital role in demonstrating the difference our work makes to families, funders and to us.
If you're pasionate about operational excellence, thrive in a fast paced environment, and want to make a tangible difference for families across the UK, we'd love to hear from you. This is a hands-on management role with real scope to shape how we deliver and grow.
Please provide a CV and cover letter which outlines your skills and experience for the role.
Applications close at midnight on Sunday 4th January 2026.
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Us in Making a Real Difference
About YMCA St Paul’s Group
YMCA St Paul’s Group is one of London’s longest-standing charities, dedicated to empowering young people and strengthening communities for over 150 years. Through transformative youth programmes, inclusive health and wellbeing centres, and vital supported accommodation, we work to ensure that people—especially young people—have the opportunity to belong, contribute, and thrive.
Our mission is rooted in long-term transformation of mind, body, and spirit, and we remain committed to building vibrant, supportive, and resilient communities across London.
About the Role
As a Housing and Support Assistant (Nights), you’ll play a pivotal frontline role in ensuring our accommodation remains a safe, welcoming, and supportive environment. You’ll be a steady presence throughout the night—providing guidance, reassurance, and practical assistance for residents and visitors alike.
Whether you’re responding to queries, managing reception tasks, ensuring safety protocols are upheld, or offering a compassionate ear during challenging moments, you will be a vital part of creating a positive and secure atmosphere for those who call YMCA home.
This is a role with real variety and real impact—perfect for someone who thrives in a dynamic environment and is passionate about helping others.
Working 4 nights on and 4 nights off (8pm-8am).
Key Responsibilities
Deliver Exceptional Customer Service
You will be the warm, reassuring presence residents and visitors meet first. Your confidence and professionalism will create a positive experience and set the standard for the quality of service YMCA is known for.
A Varied, Engaging Role
No two nights will be the same. Alongside reception duties—such as answering calls, processing payments, handling repairs, and managing post—you’ll take on a broad range of responsibilities that keep the building running smoothly.
Champion Safety and Security
As the on-site first aider and fire marshal, you’ll protect the wellbeing of our residents and staff. From conducting regular patrols to responding swiftly in emergencies, you’ll help maintain a safe and calm environment throughout the night.
A Welcoming and Compassionate Presence
You’ll often be the first to welcome new residents, address concerns, support those facing challenges, and record or escalate any issues such as anti-social behaviour or safeguarding concerns. Your empathy and professionalism will help residents feel heard, valued, and supported.
Be Part of a Supportive Team
You’ll join a dedicated and knowledgeable team of housing professionals who share your commitment to improving lives. Your role will be meaningful, varied, and rewarding—offering plenty of opportunities to develop your skills and make a real difference.
What You’ll Gain
At YMCA St Paul’s Group, we celebrate diversity, individuality, and community. Your voice matters here—and you’ll have opportunities to help shape positive change through our Employee Resource Groups and inclusive culture.
We’re committed to your growth. With access to robust training, qualifications, and hands-on experience, you’ll be supported in developing your career, expanding your expertise, and achieving your goals.
Benefits for Mind, Body, and Spirit include:
-
Free gym access across all YMCA SPG sites
-
Discounts at major retailers and supermarkets
-
Free wellbeing and counselling services
-
The flexibility to work across various outer London locations
-
Career development programmes to support your journey
-
Family-friendly policies, including enhanced maternity pay
-
Life Assurance










