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Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.
Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.
You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.
The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.
As Donor Experience Manager, you will:
- Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
- Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
- Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
- Develop and maintain a central fundraising content library including case studies, stories and impact materials
- Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
- Support bespoke stewardship and recognition activity for major donors and high-value supporters
- Champion digital engagement, automation and personalisation across supporter communications
- Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
- Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
- Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
- Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.
About you
You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.
Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.
Essential skills and experience include:
- Excellent written and verbal communication skills, with experience producing engaging supporter communications
- Experience planning and managing projects or complex workloads across multiple stakeholders
- A strong commitment to delivering outstanding supporter care
- Experience working within a fundraising or supporter-focused team
- Understanding of donor motivation, stewardship and supporter retention
- Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
- Strong organisational skills and attention to detail
- Ability to build collaborative relationships and work effectively across teams
- An analytical mindset with the ability to use insight and feedback to improve supporter engagement.
Employee benefits
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children's Hospice are partnering with Laura Macnamara at Quarterfive for this appointment.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 6th April
Round 2 interviews – w/c 13th April
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
We are looking for an experienced Policy and Campaigns Manager to manage our policy and campaigning work. You will have a strong understanding of the UK political system and how to influence it, and will be confident in drafting reports, consultation responses and working with and disseminating data. You will have worked on health policy before, and will have strong knowledge of how to influence health policy at local and national level.
You must be pro-active in your approach to monitoring the external environment and seeking out opportunities for Endometriosis UK to have the most influence. You’ll be able to work in a small team and understand how we can make the most impact with our limited capacity.
You will be passionate about menstrual health and ensuring patient voices are at the heart of all we deliver, and will be able to turn policy asks into strong campaigns.
About the role:
This is a pivotal role in our Campaigns and Communications Team, reporting to the Head of Campaigns and Communications. You will be managing the drafting of evidenced-based policy positions (for example analysing research, data and lived experience insight) and work with the Head of Campaigns and Communications to ensure these are translated into effective campaigning activity that drives real change.
You will oversee the integration of policy and campaigns activity, working closely with the Campaigns and Policy Officer, and enabling the Chief Executive and Senior Leadership Team to engage with parliamentary and high-level stakeholder engagement.
This role offers a great opportunity for an experienced Policy and Campaigns Manager to shape how Endometriosis UK uses evidence, policy and campaigning together to improve diagnosis times, access to treatment, and support for those affected by menstrual health conditions across the UK.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
- Fundraising Events Manager
- Hybrid (Nottingham office at least 1 day per month)
- Full time | Permanent
- Salary: £38,000
Make a real difference to life after brain injury. Join us as Headway’s Fundraising Events Manager and lead a dynamic, impactful events programme that raises vital funds and increases national visibility.
Headway UK– the brain injury association, supports thousands of people every year. Our events are a crucial part of how we raise awareness, generate income, and build a passionate community of supporters. We’re looking for an experienced, creative and highly organised Fundraising Events Manager to take our programme to the next level.
About the role
As the Fundraising Events Manager, you will lead, shape and deliver an exciting portfolio of fundraising events, including virtual challenges, our Annual Golf Day, and Headway’s prestigious Annual Awards. You will also steward supporters through major third party events, such as the London Marathon, Great North Run and the London Landmarks Half Marathon, providing the best supporter experience.
The role will lead and develop the Fundraising Coordinator, providing effective line management to ensure high performance and professional growth.
Working closely with the wider Fundraising Team and the Communications Team, you will ensure every event is safe, engaging and memorable, and that every supporter receives an exceptional journey with Headway.
With an established events calendar and opportunities for innovation, this role offers the chance to make a tangible impact while helping to grow an events income stream currently worth approximately £360,000.
What you will do
- Develop a forward‑thinking events strategy that increases participation and income.
- Oversee and deliver Headway’s events programme, alongside the Fundraising Co-ordinator.
- Lead and line manage the Fundraising Co-ordinator providing guidance and support to achieve team objectives.
- Deliver and champion outstanding supporter stewardship.
- Innovate and test new fundraising opportunities to expand the event portfolio.
- Manage budgets, health and safety, logistics and evaluation.
- Build strong relationships with participants, volunteers, suppliers and corporate partners.
- Work closely with the Communications Team to deliver effective, engaging marketing.
About you
We would love to hear from you if you have:
- Proven experience in planning and delivering a diverse range of events
- Strong organisational skills and the ability to manage multiple projects
- Excellent communication and relationship building skills
- Understanding of fundraising principles and supporter engagement
- Experience of budgets, evaluation and health and safety
- Creativity, problem‑solving skills and a passion for delivering high‑quality experiences
- Ability to lead, support and develop others
- A commitment to safeguarding, equality, and Headway’s values
You will be joining a supportive, passionate and collaborative charity committed to improving life after brain injury.
BENEFITS
As a valued member of the Headway team, you will have access to the following range of benefits:
Financial Security
- Competitive salaries
- Pension: You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% depending on your contributions
- Occupational Sick Pay Scheme, increasing with length of service
- Death in Service Benefit, providing peace of mind for your loved ones
Flexible Working
- Flexible working arrangements promoting wellbeing and work-life balance
Wellbeing
- 24/7 Employee Assistance Programme including access to counselling services
- Eye test vouchers
- Mental Health First Aiders
Holidays and Leave
- 25 days annual leave, increasing incrementally to 30 days with service (pro rata for part-time roles), plus Bank Holidays
Additional Benefits
- Access to shopping and lifestyle benefits and discounts through IMHR Plus Privilege membership
Join us and lead inspiring events that change lives. If you have any further questions about this role please contact Rachel Hodson Director of Fundraising.
Closing date: 5pm, 2 April 2026
Interviews: 15-17 April 2026
The client requests no contact from agencies or media sales.
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Are you looking for an opportunity to progress in store management?
We’re looking for an Assistant Store Manager for 20 hours per week to join our fashion store team in Ross-on-Wye so we could be the perfect match!
What does this role involve:
As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:
- Ensuring highest standard of customer service
- Achieving targets
- Maintaining a high standard of visual merchandising
- Maximising sales through physical and digital channels
- Supporting with the recruitment and development of volunteers
- Achieving expectations within campaign activities
- Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for:
- Experience in a customer facing role
- Supervisory experience
- Commercially driven to encourage new ideas
- Inclusive approach to developing teams
- Passion for delivering exceptional customer service and achieving the highest retail standards
- Results driven but with a recognition of right result, right way.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Wagestream - claim early access to your wages as you earn them
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 22 March 2026
Ref 7301
Save the Children UK is looking for a Senior Data Analyst to join our high-performing Analysis team in the Public Impact division. You'll play a key role in delivering insight-led, supporter-focused solutions that drive income, engagement, and impact for children.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About Public Impact:
The purpose of the Public Impact is to build an active community of people in the UK who give money, time and take action to enable lasting change for children. We are building a distinctive modern cause that galvanizes the public to act with us.
About the role
As Senior Data Analyst, you will be at the forefront of transforming how data and analytics shape our fundraising, marketing and campaigning activity through Public Impact.
Working in an environment of agile, multi-disciplinary teams, you'll be a great collaborator and an experienced analytics professional, adept at building strong relationships and cutting through boundaries, in a fast-moving and dynamic environment. Leveraging agile principles, you'll flex and adapt - learning rapidly and responding to change, while keeping our supporters at the heart of everything you do.
This role is ideal for someone who combines technical excellence with a strong strategic mindset and the ability to translate complex analysis findings into actionable business change.
In this role, you will:
- Lead cross-cutting strategic analysis projects across our marketing, fundraising and campaigning squads.
- Act as a key strategic partner and subject matter expert, turning analysis into actionable recommendations that improve supporter engagement and income generation.
- Identify and implement innovative, predictive analytics solutions to our biggest business challenges.
- Lead the use of advanced algorithms and tools to improve efficiency and decision-making across the division.
- Foster a culture of data-driven decision-making through self-service tools, training, and storytelling.
- Act as product owner for our suite of CRM analytics tools, leading the development roadmap and collaborating with suppliers.
About you
To be successful, it is important that you have:
- Strong communication and collaboration skills, with the ability to influence non-technical stakeholders and explain complex concepts to those same stakeholders.
- Proven experience applying advanced analytical techniques in marketing, including segmentation (e.g. cluster analysis), behaviour prediction (e.g. propensity modelling), churn analysis, A/B testing, and data visualisation.
- Strong skills in R (R Studio), SQL or Python for statistical analysis in a commercial context.
- Experience with data analytics tools and platforms such as Azure Synapse Analytics, Databricks, Salesforce, Microsoft Power BI is advantageous.
- Experience working with large datasets, including extracting and preparing data using SQL and a strong understanding of relational databases.
- Experience with website analytics tools (e.g. Google Analytics or Adobe Analytics) is desirable.
- Passion for applying data to drive positive social impact.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Midnight on Sunday 22nd March
The Interview process for this role will be an initial informal call with the hiring manager, then a formal competency based interview in front of a panel at the second stage. Questions for the 2nd round will be sent at least 48 hours ahead of the interview.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Type: Permanent, Full-time, 35 hours per week
Location: London, United Kingdom (Hybrid)
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.
About the role
This is an exciting opportunity for somebody passionate about MAP’s work with a keen eye for detail, looking to enhance their data processing skills, to play a key role in maintaining MAP’s Dynamics 365 CRM system through a period of significant development. With Dynamics 365 introduced in 2024, the Supporter Database Officer will support the Charity with vital data imports. The postholder will work with a wide variety of data types with varied requirements including, but not limited to individuals, corporates, trusts, foundations, volunteers, campaigners, institutional donors, community groups, and challenge event participants. To enable this, they will work closely with the Supporter Care Team, Finance Team, wider Fundraising team and other internal stakeholders at MAP.
The management of financial data will feature prominently in the day-to-day responsibilities of the potholder. Collaborating with MAP’s Finance team, third party payment providers and external suppliers, the postholder will support the secure and efficient processing of payments data. The postholder is responsible for supporting complex data imports, applying accurate coding, and supporting financial reconciliation to monthly deadlines.
The Supporter Database Officer will work closely alongside the Senior Supporter Database Officer and Supporter Database Manager. In addition, they will support the work of the Performance & Insights team within the Fundraising team and the technical CRM lead in the Technology team.
Key Responsibilities
The Supporter Database Officer is responsible for supporting the effective operation of MAP’s Dynamics 365 CRM system, with a particular focus on data imports, income processing and data quality. The role involves carrying out regular and complex data imports from payment providers, response handling agencies and internal teams, ensuring secure data handling and adherence to established processes. The postholder supports ongoing improvements to import procedures and contributes to maintaining clear documentation.
A significant part of the role involves supporting accurate and timely income processing. Working closely with the Finance team, the postholder applies correct coding to income, assists with daily and monthly reconciliation processes, investigates discrepancies across systems and helps maintain appropriate audit trails and financial controls.
The role also supports CRM development and system enhancements by working with colleagues across Fundraising to understand requirements and assisting with testing new functionality or third-party integrations. The postholder ensures compliance with MAP’s data protection policies, maintains accurate consent and suppression records, and escalates any data quality or compliance concerns as needed.
In addition, the Supporter Database Officer responds to data queries from internal stakeholders, supports reporting and data selection requests, contributes to user documentation and training, and deputises for the Senior Supporter Database Officer when required.
About You
You will have experience working with CRM systems or large datasets and an understanding of data import processes. You will possess strong Excel skills and be willing to develop your technical knowledge further, including SQL. Experience supporting income processing and financial reconciliation is desirable, alongside an understanding of CRM system design principles.
You will demonstrate excellent attention to detail, strong analytical and problem-solving skills, and the ability to investigate and resolve data discrepancies. You will be organised, adaptable and able to meet deadlines in a fast-paced environment, with strong communication and teamwork skills.
An awareness of GDPR, fundraising regulations and financial controls is essential. Experience within a charity CRM environment, supporting fundraising communications or working with supporter data, as well as familiarity with SQL or data visualisation tools such as Power BI, would be advantageous.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV on our career site before the deadline of 12:00 noon GMT on Wednesday 18/03/2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Type: Permanent, Full-time, 35 hours per week
Location: London, United Kingdom (Hybrid)
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.
About the role
This is an important opportunity for somebody passionate about MAP’s work with an interest in system design, strong data skills and an eye for detail to play a key role in shaping and maintaining MAP’s Dynamics 365 CRM system. With Dynamics 365 introduced in 2024, the Senior Supporter Database Officer will play a vital role in meeting the charity’s data import needs and enhancing its infrastructure. The postholder will be involved in system design and data quality management associated with a wide variety of data types with varied requirements including, but not limited to individuals, corporates, trusts, foundations, volunteers, campaigners, institutional donors, community groups, and challenge event participants. To enable this, they will work closely with the Supporter Care Team, Finance Team, wider Fundraising team and other internal stakeholders at MAP.
The management of financial data will feature prominently in the day-to-day responsibilities of the postholder. Collaborating with MAP’s Finance team, third party payment providers and external suppliers, the postholder will deliver the secure and efficient processing of payments data. The postholder is responsible for completing complex data imports, applying accurate coding, and supporting financial reconciliation to monthly deadlines.
The Senior Supporter Database Officer will closely support the work of the Supporter Database Officer and will deputise for the Supporter Database Manager when required. In addition, they will support the work of the Performance & Insights team within the Fundraising team and the technical CRM lead in the Technology team.
Key Responsibilities
The Senior Supporter Database Officer is responsible for maintaining the integrity, accuracy and effective use of MAP’s Dynamics 365 CRM system. The role leads on complex data imports from payment providers, agencies and internal teams, ensuring robust processes, strong data quality controls and clear documentation. The postholder oversees secure data handling and conducts regular quality checks to maintain system accuracy.
A key aspect of the role is income processing and financial reconciliation. Working closely with Finance, the postholder ensures accurate coding of income, supports daily and monthly reconciliations, investigates discrepancies and maintains appropriate audit trails and financial controls.
The role also contributes to CRM development by gathering requirements from Fundraising colleagues, supporting system improvements and assisting with testing and implementation. The postholder ensures compliance with data protection regulations, maintains consent records and supports reporting and data insight needs across Fundraising.
As a senior team member, they provide guidance to the Supporter Database Officer, deliver user training and deputise for the Supporter Database Manager when required.
About You
You will have strong experience working with CRM systems, ideally Microsoft Dynamics 365, alongside advanced Excel skills and working knowledge of SQL. You will be confident managing large datasets, complex imports and income reconciliation processes.
You will demonstrate excellent attention to detail, strong analytical and problem-solving skills, and the ability to translate business needs into effective system solutions. Experience working with supporter or customer data, alongside knowledge of GDPR and financial controls, is essential.
You will be an effective communicator, comfortable working across teams and with external suppliers, and able to manage competing priorities in a fast-paced environment. Experience within a charity CRM function and familiarity with tools such as Power BI would be advantageous.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV on our career page before the deadline of 12:00 noon GMT on Wednesday 18/03/2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Carers Centre Tower Hamlets is seeking a Carer Support Lead to deliver embedded carer support within the Barnsley Street Neighbourhood Mental Health Centre.
Barnsley Street is an innovative neighbourhood mental health pilot bringing together statutory and voluntary sector partners to deliver a more holistic and collaborative model of mental health support. The centre works with people experiencing mental health challenges and those around them, providing a welcoming community space where clinical care, peer support and community-based services operate alongside one another.
This role will ensure unpaid carers connected to individuals accessing Barnsley Street services are identified early, supported appropriately and connected to the help they need.
Unpaid carers often play a critical role in supporting people experiencing mental health challenges. This role strengthens that support by ensuring carers are recognised, informed and included wherever appropriate, helping to sustain safe caring arrangements and improve outcomes.
The postholder will provide one-to-one support, information and advocacy to carers connected to individuals accessing Barnsley Street services. They will also design and deliver carer-focused groups and help link carers into the wider support available through Carers Centre Tower Hamlets and local partners.
We are looking for someone who:
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Has a strong understanding of the challenges faced by unpaid carers, particularly in mental health contexts
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Has experience providing advice, support, advocacy or casework
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Is confident working in partnership with health professionals and voluntary sector organisations
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Can work independently while remaining connected to organisational governance and reporting requirements
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Has excellent communication and relationship-building skills
This role offers the opportunity to shape how carers are supported within a developing neighbourhood mental health model while remaining part of the wider Carers Centre Tower Hamlets team.
Carers Centre Tower Hamlets is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds. Reasonable adjustments will be made where required.
Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £43,425 per annum
Hours: 35 hours per week
Closing date: Tuesday 17 March 2026
Interview date: Tuesday 24 March 2026 over video with a possible second stage in person on Friday 27 March 2026
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Data and Insight Manager to help us build on this momentum.
Data and Insights are core to our new and ambitious organisational strategy, enabling us to deliver meaningful, high-quality engagement with our audiences and maximise insight to drive impact as we work to find cures for type 1 diabetes (T1D) and support the community to live well until the day that cures are found.
You’ll lead our data strategy, working collaboratively with teams across fundraising, marketing, digital, and supporter care, and ensuring we are making the most of our CRM, analytics, and automation tools to drive engagement and income.
It's an exciting time - we want to make a step change in our approach to data to maximise value.If you bring high levels of experience in data management and database oversight, an ability to build reports and analysis to inform activity and a passion for embedding quality data governance, we'd love to hear from you.
This role presents a real opportunity to make your mark.Have you got the curiosity for data and to help us make an ambitious shift? If so, apply for this exciting role.
Experience required
You’ll have previous experience of:
- Turning data into clear, actionable insights that drive business decisions.
- Collaborating across teams to develop and embed insight into planning and delivery.
- Using data to support delivery of supporter journeys and donor segmentation.
- Improving data quality and reliability through cleansing and validation.
- Ensuring strong data governance and GDPR compliance.
- Managing a SQL database and supporting integrations.
- Streamlining processes through automation tools like Power Automate.
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
- Hybrid working arrangements
- Flexible working and will consider compressed hours
- Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
- Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
- Season ticket and cycle loan
- Pension scheme
- Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
- Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
This is an exciting opportunity for a Project Manager to join the Sister Circle team and lead our contribution to a newly formed partnership to deliver integrated, trauma-informed, culturally attuned support to minoritised women survivors of domestic abuse who are accessing or have accessed safe accommodation across London.
Sister Circle is a women-led charity with 45 years' experience of advancing health equity and justice for women from diverse communities. Rooted in our local communities, we work to ensure women and families receive compassionate, accessible and culturally informed support.
We are grounded in lived experience with the shared belief that every woman deserves to feel safe, heard and supported.
The Role
As the Project Manager, you will lead Sister Circle’s Healing Conversations Programme contribution to the SafeRoots DASA Partnership. The role has three deliverables: Providing trauma counselling, peer support for pregnancy/baby loss and birth trauma and our Women’s Conversation Cafe sessions, as part of a wider support offer through our SafeRoots Partnership (funded by MOPAC/DASA).
We would love to hear from you if:
- you bring proven project management experience and a deep understanding of gender‑based violence and trauma recovery.
- can contribute confidently and compassionately to our trauma‑informed and survivor‑centred practice.
- you will ensure women experiencing domestic abuse and other forms of trauma, are met with dignity, understanding and culturally attuned care throughout their healing journey whilst living in safe accommodations.
Key Competencies
Project and Performance Management: Proven ability to successfully project manage complex projects within time, budget, and quality specifications while meeting key performance indicators (KPIs).
Stakeholder Collaboration: Experience working with strategic partners, and internal colleagues to strengthen referral and support pathways. Ability to advocate for equitable healthcare in senior management settings.
Problem-Solving: Ability to identify and refine solutions that remove barriers to support for beneficiaries.
Analytical Thinking: Analysing current and new data generated from the programme, interpreting findings, and presenting reports within agreed timelines. Ability to use data insights to drive support improvements and demonstrate impact to stakeholders.
How to Apply
CV (maximum of 2 sides of A4) and Cover Letter (maximum 1 side A4).
Your covering letter will tell us why you would like this role, how your experience meets the role requirements and why you would like to join Sister Circle.
Applications without a covering letter and received after the deadline will not be considered.
Deadline: 18.03.2026 (Midday)
This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.
We build trusted relationships that create sustainable transformation for women’s wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (UK only) or Hybrid (Brighton/Sussex)
Salary: £35,787 (pro rata), 4 days £28,629.60 (actual) plus statutory pension contributions
Hours: Part-time, 30 hours a week
Contract: 12 month contract, with the intention to renew if the role makes a positive impact
Start: As soon as possible
Who we are:
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role:
We are seeking a highly organised and driven Project and Operations Manager to help streamline processes, deliver key initiatives, and support our continued growth in our Training team. In this role, you will bring together complex communications, requests, and ideas, translating them into clear plans, structured workflows, and effective processes that ensure the successful delivery of multiple projects. You will combine strong planning and organisational expertise with a practical, hands-on approach to implementation. Comfortable managing competing priorities, you will remain flexible and adaptable, responding effectively to unforeseen challenges while keeping projects on track.
Your excellent communication skills will set you apart. You will be an active listener who can clearly convey ideas, build alignment, and confidently influence colleagues, stakeholders, and external partners. With a strong business mindset and a passion for operational excellence, you will play a key role in ensuring both projects and day-to-day operations run smoothly.
This is a highly rewarding role with significant real-world impact. Candidates should demonstrate resilience, as the role involves remote working, engaging with complex subject matter, operating in a fast-paced environment, and managing multiple priorities. You will also be responsible for overseeing the simultaneous delivery of multiple training courses, requiring flexibility, strong organisation, and the ability to multitask effectively. You will be working in close collaboration and guided by the Training Manager and senior leadership staff.
Your welfare is the utmost priority; before applying, please consider carefully whether the demands and requirements of the role and subject matter could impact your wellbeing.
Main Duties and Responsibilities:
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Lead the project management of all training programmes and services, ensuring effective planning, coordination, delivery, evaluation, and reporting
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Provide day-to-day coordination and effective leadership, including clear direction and support to the training team (currently three reports)
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Oversee all aspects of contract delivery, including project planning, timelines, budget management, communications, and reporting to clients, partners and internal teams
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Manage and maintain updates of a training calendar identifying activity, allocating trainers to training courses to ensure quality delivery of courses
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Working with managers and team in Training, oversee the Assistant Trainers (freelance trainers) communications, allocations, contracts, feedback and allocation of work
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Build, develop, and maintain strong relationships with external partners and clients, ensuring all interactions reflect the strategic direction and protect the reputation of the charity
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Work collaboratively with internal and external stakeholders, using strong negotiation and influencing skills to ensure projects are delivered on time, within budget, and to a high standard
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Monitor and report on project progress and performance, ensuring the efficient and effective delivery of all training activities and identifying and raising risks or issues early
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Working with managers in Finance and Training, set realistic targets, manage budgets, cross-checking invoices, and capacity, and track project performance against agreed KPIs
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Support quality assurance across training programmes, including accreditation requirements, reviewing and proofreading materials, adherence to brand, copyright and maintaining high standards of training materials
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Working with managers in Marketing and Training. oversee and provide reports on training evaluation data and feedback to identify trends, risks, and opportunities for improvement
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Working collaboratively with the Marketing team to ensure a consistent flow of content to promote the courses, such as upcoming training, feedback quotes and data, website updates, training videos and raising courses that align with campaigns
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Working with managers in Communications, implement improvements to systems, processes, and workflows to enhance operational efficiency and the client experience from initial enquiry through to evaluation
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Support the growth of the organisation’s training offer by identifying and assessing opportunities for new partnerships, services, and income generation
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Maintain oversight of the effective and consistent use of operational systems and platforms across the team (such as Salesforce, Eventbrite, SurveyMonkey, Monday), recommending improvements where appropriate
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Working across the training team, ensure activities comply with relevant policies and regulations, including health and safety, safeguarding, suicide prevention, and ethical standards
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Undertake additional duties as required to improve the function of the Training team, as directed by your line manager.
To succeed and thrive in this role, you will be:
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Confident, adaptable, and highly organised, with exceptional attention to detail
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Eager to learn and develop, welcoming guidance and feedback from senior managers to continually improve
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Hands-on and comfortable engaging with operational detail, while maintaining a strategic mindset
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Proactive and solutions-focused, able to suggest improvements and independently resolve challenges when needed
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Able to prioritise your own workload and that of your team
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Reliable in meeting deadlines and maintaining consistently high standards of work
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Skilled at communicating tasks clearly to project teams effectively and efficiently, with the ability to adapt communication styles to suit a range of audiences
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Comfortable working in a fast-paced training delivery environment, able to prioritise effectively and manage multiple responsibilities
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Ability to work independently and collaboratively adapting to rapidly changing needs and working flexibly across multiple projects
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Self-motivated and capable of working independently and remotely, while also contributing positively as part of a team
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Willing to act as a brand ambassador and consider and raise any risks to the charity’s reputation and profile within Training activity
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Represent Grassroots Suicide Prevention on external groups and promote our services and expertise
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Willingness to travel occasionally if required
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Passionate about your part in delivering high-quality online and in-person training courses that help save lives.
Essential Skills and Experience:
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A recognised project management qualification or equivalent practical experience
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Proven experience managing multiple projects simultaneously, delivering them from initiation through to completion across cross-functional teams
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Strong ability to analyse quantitative and qualitative data, identify risks, and recognise emerging trends to inform decision-making
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Experience writing high-quality reports for clients, clearly demonstrating project progress, outcomes, and impact
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Demonstrated ability to lead, manage, and motivate teams, fostering collaboration and high performance
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Highly self-motivated and resilient, with the ability to work effectively in a remote or distributed environment
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Evidence of developing and improving processes and procedures to increase organisational efficiency and effectiveness
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Advanced working knowledge of Microsoft Office, Microsoft Teams, Zoom, CRM systems, and email marketing platforms
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Proven experience building and maintaining strong relationships with colleagues, clients, and key stakeholders
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Strong negotiation, influencing, and diplomacy skills, with a track record of achieving positive outcomes, including growing client engagement
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Experience representing and communicating with senior stakeholders and decision-makers internally and externally
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Experience in operational, financial, and business planning, including budget management and monitoring
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Understanding of accessible communications, brand consistency, key messaging, and reputation management
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Commitment to safeguarding, confidentiality, and ethical practice.
Desirable Skills and Experience:
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Project management experience within teaching and learning environments, including e-learning development or delivery
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Understanding of quality assurance processes, including reviewing and maintaining training or educational materials
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Experience using AI tools responsibly and effectively, with awareness of both the opportunities and potential risks
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Experience working in the non-profit or charitable sector
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Experience collaborating with a diverse range of clients, such as non-profit organisations, county councils, corporate organisations, and the Civil Service
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Knowledge or experience in health and social care, mental health, or suicide prevention
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Experience with design principles and accessibility in communications, ensuring materials are inclusive and user-friendly
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Familiarity with platforms such as Eventbrite, Salesforce, SurveyMonkey, Mailchimp
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Awareness of marketing and promoting training courses
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Experience conducting competitor research and analysing data to inform improvements and decision-making.
Why Grassroots Suicide Prevention:
GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.
Our employee benefits include:
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Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some roles
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Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
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Learning and development opportunities
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A creative, friendly and collaborative culture.
Please note that we are looking for a start as soon as possible, so the selection process begins immediately and will close when we fill the post with the right person.
GSP is in a period of transition and development, and the post holder should be aware that their Job Description and line management may evolve to meet the future needs of the charity.
We empower people to help save lives from suicide through connecting, educating, and campaigning nationally.



Contract: 35 hours per week, 12 months fixed term contract
Salary: £29,802 to £34,654 + London Weighting Allowance (LWA) £3,954
Location: Victoria, London, SW1V 1QQ
Closing date: Wednesday 25th March 2026
Interview date: Tuesday 7th April 2026
Are you a proactive problem-solver who thrives in a fast-paced environment? We are recruiting for a Facilities Helpdesk Manager based in Victoria, London. This is a hybrid, fixed term role until March 2027.
More about the role
In this dynamic position, you will be the driving force behind our Estates and Facilities helpdesk. You'll coordinate both reactive works and planned preventative maintenance, ensuring requests are triaged effectively, urgent issues are resolved swiftly, and service disruptions are clearly communicated to all stakeholders.
Day-to-day, you will line-manage and empower a team of two Facilities Administrators, fostering a positive, inclusive, and values-led culture through coaching and training. You'll also act as the crucial bridge between our clinical, retail, and rehoming site teams and our external contractors. This means identifying the right technical experts for the job, deploying them effectively, and closely monitoring their performance against agreed service levels.
System management is a key component of this role. You will manage our CAFM system to log and track jobs, analyze data to identify recurring trends, and produce reports that drive better decision-making. Working closely with the Health & Safety team, your vigilance will ensure our spaces remain secure, compliant, and well-maintained while delivering excellent value for money. You will have a deep understanding of CAFM systems and how they can be used and further developed to offer a better service to our internal customers.
This is a fixed term role until March 2027. It is a hybrid role with two days a week based out of Victoria pet hospital. There will also be occasional travel to other sites.
About you:
You are a highly organized, service-oriented professional who stays calm and communicates clearly, even when juggling competing priorities or navigating urgent situations. Taking ownership of an issue and seeing it through to resolution is second nature to you. You will have a working knowledge of CAFM or similar service management systems, and know how to get the most out of them to improve our ways of working.
You are entirely comfortable diving into systems and data to spot trends, manage contractor performance, and drive continuous improvement. Building strong, professional relationships across a wide variety of teams comes easily to you, backed by a keen, proactive eye for health, safety, and compliance.
Essential Qualifications, Skills, and Experience
- Experience of managing or coordinating a facilities helpdesk or similar service function.
- Working knowledge of CAFM or comparable service management systems.
- Experience of managing external contractors and monitoring performance against SLAs.
- Understanding of health and safety requirements.
- Experience of using data and reporting to manage workload, performance, or budgets.
- Ability to consistently demonstrate Blue Cross values of compassion, courage and inclusivity.
- Experience of supporting facilities budgets or cost tracking.
- Knowledge of statutory compliance and planned preventative maintenance processes.
Desirable Qualifications, Skills, and Experience
- Experience working within a multi-site environment.
- Experience working within a charity, healthcare, veterinary or care related environment
How to apply
Click the apply button below and complete the online application process before the closing date on Wednesday 25th March 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
The Stuart Low Trust (SLT) is a well-respected and award-winning charity based in Islington supporting people who experience mental health issues and socially isolated.SLT was created to be radically different from other local charities – uniquely accessible, inclusive and community-embedded. We create safe, inclusive and welcoming spaces to build confidence, connection and hope. You will be joining a small friendly team, where we care about staff wellbeing.
Founded in memory of Stuart Low, who tragically took his own life aged only 27 when he couldn’t find the right support, SLT has been embedded in Islington’s community since 1997.Today we support over 500 adults per year through social groups -creative arts, nature-based activities, wellbeing workshops and peer support.90% of participants report improved mental health and wellbeing.
Why Join Us?
This is an opportunity to play a transformative role in a small but impactful charity. Your work will directly enable adults experiencing isolation to access safe, creative and life-affirming activities. You will help shape the next stage of SLT’s growth — strengthening financial resilience while being rooted in compassion, inclusion and community. We believe in trusting the expertise of our staff and giving them the freedom to thrive with regular support on hand when needed.
Why this Role is Different
You will be stepping into an organisation in a strong position to build on:
- Multi-year funding security (63% of next year’s income already secured through multi-year grants, 4 months’ free reserves, annual income circa £250k).
- Trusted funders include City Bridge Foundation, Garfield Weston, Sport England and leading City Livery Companies.
- Strategic Plan 2024–28 with clear goals.
- An expert consultant designed fundraising growth roadmap for the exciting opportunities in and around Islington (tech companies, creative industries, City of London including livery companies).
- Excellent impact measurement systems.
- A highly experienced Chief Executive with 30 years in the sector.
- A collaborative and supportive team, who understand fundraising is everyone’s responsibility.
We are small, respected, financially stable — and ready for our next phase of development.This is a strategic role, but very hands-on. Perfect for someone who thrives in a small charity where you can see the impact of your work every week.
Who we are seeking
We are seeking an ambitious and strategic Fundraising Manager. This is a hands-on role for an experienced fundraiser who enjoys writing high-quality grant applications and building strong relationships with supporters. Reporting to the Chief Executive, you will have a primary focus on strengthening our trusts and foundations pipeline, while building on our existing corporate, community and individual giving to diversify income, particularly among local supporters and City-based businesses.
We are seeking a fundraiser who combines:
- A strong track record securing trust and foundation income
- Experience growing income beyond trusts (corporate, community or individual)
- Excellent storytelling and bid-writing skills
- Confidence engaging senior stakeholders
- Emotional intelligence and relationship-building strength
- Comfort working autonomously in a small team
- Experience in a mental health organisation or small charity is desirable but not essential.
Summary role description
Reporting directly to the Chief Executive, you will:
Lead & Strengthen Trusts and Foundations Income
- Own and develop a strong pipeline.
- Write compelling, high-quality applications.
- Deepen funder relationships to secure renewals and uplifts.
Diversify Income (Strategic Growth Area)
- Develop corporate partnerships in Islington, King’s Cross tech, creative industries and the City.
- Build community and individual giving, especially among affluent local residents.
- Shape meaningful long-term partnerships, not transactional asks.
Build Sustainable Systems
- Strengthen stewardship journeys.
- Improve unrestricted income streams.
- Use donor tracking systems and explore AI tools intelligently and ethically.
- Contribute to fundraising communications and our profile-building.
What You’ll Gain
- Real autonomy and ownership
- 25 days’ annual leave plus bank holidays
- Occupational pension scheme
- Hybrid and flexible working arrangements
- Access to training and development opportunities
- Supportive management culture, line-managed by the Chief Executive, who has 30 years' experience in the charity sector
- Opportunity to shape a three-year diversification journey
- Direct strategic influence in a respected charity
- A genuinely collaborative, values-led culture
Location
Based at Jean Stokes Community Centre, Islington (5 minutes by bus from King’s Cross)
Application instructions
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their supporting statements with minimal use of AI.This helps us to better understand your authentic voice, skills and motivation for this role.Thank you.
This post is subject to an Enhanced DBS check and two satisfactory references.
We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.The more inclusive we are, the more we can achieve.
Deadline for applications: Sunday, 5th April 2026 at 11.30pm
Interviews: Monday, 20th April 2026
Estimated Start:June/July 2026
The client requests no contact from agencies or media sales.
The Volunteer and Events Manager will develop and implement a volunteer strategy and annual RLSS UK plan of events, for all Directorates, which evolves to include opportunities as they arise. To do so successfully, you will be a proactive, dynamic and experienced Volunteer and Events Manager who will lead our centralised management function with passion, excitement and dedication to RLSS UK’s purpose, mission and vision.
KEY TASKS AND RESPONSIBILITIES
- Lead a professional volunteer and events function ensuring supply and demand needs are met across RLSS UK and supporting all teams to embed a consistent and coordinated approach
- To develop, implement and oversee the delivery of the volunteer strategy
- To develop and implement effective strategies, polices and processes to engage and retain volunteers and ensure a high-quality volunteer experience at all stages of the volunteer cycle
- To develop and implement effective event management strategies, policies and processes incorporating all health and safety requirements
- To lead and continuously improve our support to volunteers across the UK and Ireland
- Develop, implement and review an innovative volunteer recognition and reward offer
- To integrate an increasing number of volunteers into RLSS UK’s initiatives and activities, enhancing their experience and maximising their impact regardless of geography and circumstance
- To increase the diversity of volunteers
- To lead the delivery and implementation of our annual National Presentation of Honours Event, annual conference and national lifesaving sports events
- Attendance at Sports Committee and Honours Committee
- Lead research speakers and topics for conferences and workshops
- Speaker management and supporting the Events Executive to send out invitations, receive confirmations and general liaison
- Support membership queries about events and volunteers
- Implement project plans for all events including liaising with key teams such as the RLSS UK communications team
- Attending and managing events on site with the support of the Events Executive
- Venue management and liaison with relevant organisations to ensure smooth delivery
- To manage your team with clear direction and a supportive approach
- To provide guidance on good practices in volunteer management
- To address issues or conflicts promptly
- Ensure appropriate financial management of assigned budgets
- Lead and deliver an annual volunteer survey and analysis to produce meaningful feedback
- Lead and deliver events feedback surveys and take the learning for future implementation
- Work flexibly and collaboratively across all RLSS UK teams and promote all aspects of the organisation
- Willingness to travel occasionally within the UK
- Ability to attend occasional evening and weekend events
Other Duties & Responsibilities
- Lead on and support ad hoc projects as required
- Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- To demonstrate and uphold the Society’s values and behavioural standards at all times.
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
- Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all
- To identify new event opportunities where there is the potential for RLSS UK to raise profile and visibility in communities throughout the UK and Ireland
- To work collaboratively with colleagues from across the organisation to ensure that with any event, the wider benefit to the whole society is always considered
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Approximately 7+ years’ experience in a volunteer management role
- Approximately 5+ years' experience in a events management role
- Experience of working at a manager level ideally in a membership organisation
- Demonstrable experience of strong project management
- Demonstrable experience in the development and implementation of impactful volunteer engagement strategies
- Demonstrable expertise in defining and driving strategies to achieve step changes in engagement
- Experience of forming partnerships with networks and other organisations which bring mutual benefit
- Demonstrable experience of positively interacting, engaging and influencing at all levels including with internal and external stakeholders
- Demonstrable experience of volunteer retention and acquisition
- Demonstrable experience of delivering events to raise the profile of a cause, retain and grow volunteers
- Demonstrable experience of delivering volunteer-focused solutions within a membership organisation
- Demonstrable experience of effectively implementing relevant processes and policies
- Demonstrable expertise in ensuring appropriate policies and processes are in place to guarantee compliance with regulatory and legislative requirements
- Expertise in developing and continuously adapting a range of volunteer training and competence assessment activities
- High level of proficiency in risk management and mitigation
- Excellent communication, engagement and interpersonal skills
- Excellent presentation, listening and negotiation skills
- Proficiency in CRM software and MS Office applications
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK
- Understanding and experience of the application of safeguarding laws
- Understanding and experience of the application of Health and Safety laws
- Project management qualification
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Membership and Education Team
Closing Date – 11.59pm, Sunday 15th March 2026
Interview Date – Thursday 26th March 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to help grow our retail operation and support animal welfare across Derbyshire. RSPCA Derby is looking for an experienced and motivated manager to lead, develop and shape the future of our charity retail operation.
As Retail Development Manager, you will:
- Lead and develop a network of charity shops and retail teams
- Drive income growth across physical shops, online sales and gift aid
- Ensure high standards of customer service, compliance and financial control
- Manage retail performance, budgets and reporting
- Identify and develop new retail opportunities to support our strategic ambitions
- Play a key role in supporting animal welfare through sustainable income generation.
We’re looking for someone who:
- Has significant experience in retail management, ideally across multiple sites
- Is a strong, inclusive leader with experience managing and developing staff and volunteers
- Has a proven track record of meeting financial and commercial targets
- Is organised, resilient and comfortable managing competing priorities
- Shares our commitment to animal welfare and our values
- Is confident working with data, budgets and performance reporting
- Experience in charity retail is desirable but not essential — we welcome applicants with strong commercial retail experience who want to make a difference.
Why Join Us?
- Make a real impact supporting local animal welfare
- Lead a values-driven retail operation with room to innovate and grow
- Work with committed staff, volunteers and supporters
- Be part of a respected local charity making a difference every day
The client requests no contact from agencies or media sales.