Health jobs in cockermouth, cumbria
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grade: Senior Manager
Job Title: Senior Programme Manager, Europe
Type: Fixed Term Contract until 31st December 2027
Location: This job is open to candidates living in France, Germany, Spain, Sweden and the UK. Please note that we currently do not have the infrastructure to support visa sponsorship and you must have the relevant right to live and work in your country of residence.
Reports to: Programme Director, Europe
Direct reports: Grants Programme Manager , Senior Associate
Hours per week: 35 - 40 hours/week (depending on local labour laws)
Compensation: Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable.
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France: €92,216 - €106,403
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Germany: €106,965 - €123,422
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Spain: €95,044 - €109,666
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Sweden: 1,064,988 kr - 1,228,843 kr
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UK: £85,144 - £98,243
Closing Date: Wednesday 6th August 2025, 23:59 pm British Summer Time
About the Centre for Public Impact (CPI):
At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively.
As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organisation, our global footprint is expansive. We have dedicated and innovative teams in Asia, Australia/ Aotearoa New Zealand, Europe and North America. We are all aligned by our Global Hub operational team who provide people & culture, operational, finance, and communications partnership across the regions.
CPIE was founded in 2020 and our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritise mutual support.
Our Values:
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Curiosity - We champion exploration and creativity.
-
Courage - We are authentic and brave in our decisions and actions.
-
Collaboration - We share power and work together.
-
Empathy - We embrace others’ perspectives and experiences.
-
Equity - We disrupt systemic barriers to shift power.
The AI Opportunity Fund:
The AI Opportunity Fund, led by the Centre for Public Impact with support from Google . org, is currently a €16 million initiative aimed at empowering underserved workers across Europe with essential AI skills. The programme has selected 73 organisations from hundreds of applications to provide tailored AI training to 20,000 workers across 24 European countries. These organisations focus on diverse communities, including rural job seekers, underemployed women, and public sector workers, aiming to bridge the digital divide and promote economic resilience. The initiative underscores AI's potential to drive social mobility and equitable growth across the continent. We are also hoping to scale our work in this area in the future.
Position Overview:
We are seeking an experienced, strategic and detail-oriented Senior Programme Manager to oversee the ongoing delivery of the AI Opportunity Fund. This exciting role focuses on managing the implementation, budget and contractual aspects as well as lessons learned of the programme, ensuring its success in meeting our ambitious targets to equip underserved communities with essential AI and digital skills.
As part of a dynamic team working across diverse programs to advance CPI Europe’s strategy, this individual will thrive on building strong relationships within CPIE, across CPI’s regions, and within our Global Initiatives. We’re looking for someone who embraces the challenges and opportunities of a startup environment, where learning, adaptability, and building the plane as we fly it are all part of the journey!
Reporting to the Regional Director, Europe and leading a small team, the Senior Programme Manager role will have oversight of the AI Opportunities Fund which CPI is running on behalf of Google . org.
Key Responsibilities and Core Competencies:
Programme Leadership and Delivery
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Lead the successful delivery of the AI Opportunity Fund programme, ensuring timely, high-quality, and outcome-focused execution in line with the Fund’s ambitious targets
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Lead a team who effectively collaborate with grantees and training providers across multiple regions, ensuring effective implementation of activities, proactive resolution of challenges, and sustained programme momentum
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Identify and manage programme risks, embedding proactive mitigation strategies and enabling the team to navigate issues effectively
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Deliver clear and consistent updates to funders and internal stakeholders through both written reports and verbal briefings
Strategic and Financial Oversight
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Oversee programme budgets (€16m+) and financial performance, ensuring efficient resource allocation and alignment with funding requirements.
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Collaborate with the Finance Team to review spending, analyse trends, and deliver timely financial reports, ensuring strong internal controls and full compliance with legal and regulatory requirements
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Provide overall oversight of a range of contracts, including approving amendments, while supporting the team in managing day-to-day operations to ensure effective implementation and compliance.
Partner collaboration
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Build and maintain strong, trust-based relationships with delivery partners, funders, and stakeholders to ensure aligned and collaborative programme delivery.
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Represent CPIE with confidence and build trust in partner meetings, clearly communicating programme progress, impact, and financial performance.
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Foster open, two-way communication at all levels and with partners to identify shared goals, address challenges early, and strengthen joint decision-making.
Monitoring, Reporting, and Learning
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Track delivery milestones, outputs, and financial performance against programme goals using established project management and monitoring frameworks.
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Collaborate with CPI’s Knowledge, Learning, and Impact team to analyse outcome data, ensuring alignment with strategic objectives and clear communication to stakeholders.
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Share insights and lessons learned with CPI leadership and Google . org to drive continuous improvement, support programme adaptation, and inform organisational learning.
Thought Leadership & Business Development:
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Shape and drive strategies to scale and strengthen programmes, ensuring CPI’s work remains innovative, impactful, and aligned with emerging priorities.
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Lead the development of strategic partnerships with funders and delivery partners, cultivating senior external relationships to support growth and collaboration.
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Provide thought leadership by contributing to strategic planning, influencing sector dialogue, and representing CPI in key forums to elevate its voice and impact.
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Develop public policy lessons and other insights from the Fund, to be utilised by CPI-E and/or Google . org
People Development:
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Foster an inclusive, supportive team culture where Diversity, Equity, Inclusion and Belonging (DEIB) is prioritised.
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Promote a coaching-led approach and ensure performance management is fair, transparent, and focused on development, including the regular use of constructive feedback to support individual and team growth
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Support the team to manage conflict constructively, encouraging open dialogue, mutual respect, and collaborative problem-solving.
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Develop a resilient and adaptable team that embraces complexity and ambiguity, promoting ethos that value creative problem solving and shared accountability
Personal Development & commitment to continuous learning:
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Engage in regular self-reflection to identify strengths, areas for growth, and personal goals, demonstrating curiosity about their leadership style and its influence on team culture.
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Actively seek out learning opportunities to stay up-to-date in a rapidly changing public sector and nonprofit/social impact landscape.
The above job description is intended to be an outline of the duties and responsibilities for this role. This is not an exhaustive list, and may change over time. You may be expected to undertake other duties that are commensurate with this role and grade.
Qualifications:
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At least 8-10 years of relevant experience. CPI welcomes a breadth of experience from individuals from service-oriented environments
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A project/programme management qualification is desirable, but not essential with proven relevant experience
Experience:
We are seeking candidates who can clearly demonstrate experience aligned with the core competencies and responsibilities outlined above. These represent the essential capabilities needed to succeed in the role.
In addition, we’ve identified a number of desirable skills and experiences that would bring added value to this role and to CPI more broadly. While not essential, these attributes reflect the direction of our work and the evolving needs of our team and partners. We encourage you to highlight any relevant experience whether gained through formal roles or other contexts that speaks to both the core and added-value areas of this position.
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Experience of successfully managing complex programmes within grant making or the philanthropic space.
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An understanding of good grant making practice that demonstrates the ability to effectively manage all stages of a grant making process
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Experience in designing, implementing, or managing skills development and training programmes
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Experience or understanding of AI or related technologies
Salary, benefits, and how to apply
At the Centre for Public Impact, we are committed to countering pay inequality and have conducted a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold. Therefore, salaries at CPI are non-negotiable.
CPIE offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans; employer’s contribution to pension/retirement as applicable; dedicated professional development funds; generous paid leave and public holidays; short/long term disability, paid parental leave and extended illness leave; and a year-end organisation-wide closure. We anticipate this position will require approximately 15-20% domestic and international travel.
We use a structured review process to ensure fairness in our hiring. Please note that we are collecting CVs and cover letters.We understand applicants may use tools like ChatGPT as thought partners; however, we are looking for original work that reflects your unique perspective, skills and reflections. Please do not submit content that is directly copied or heavily reliant on AI as these will be flagged and marked down. We have a team of real people who review and score your CV and cover letter and a system that helps us ensure applications maintain authenticity. Please apply by Wednesday 6th August 2025, 23:59 pm British Summer Time, the portal closes automatically and we will not be able to reopen it. Please note: We may close the application window early if we receive a high volume of applications.
To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. You can read our full Diversity, Equity and Inclusion Policy here. CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
We're a learning partner for governments, public servants, and the changemakers leading the charge to reimagine government.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the RSPCA
Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
We seek to raise standards of care through our numerous campaigns and awareness of issues affecting animals today. We rely heavily on our volunteers, who play a significant role in enabling us to carry out this important animal welfare work every day!
The RSPCA Buckinghamshire South Branch
The RSPCA Buckinghamshire South Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
The main activity of our branch is specialised in the rehoming of small animals including cats, rabbits, birds, guinea pigs and hamsters. The animals come into our care from various sources such as those which are rescued, abandoned, neglected or given up by their owners. Each animal is medically and characteristically assessed to ensure it is fit and well before being available for rehoming. This all costs money, and could not be achieved without your support.
Job Summary
This role is responsible for the development, implementation and operation of appropriate financial and business management tools to support the day-to-day business and financial administration of the Branch.
Reporting to and working closely with the Chief Executive Office (CEO), you will be expected to make use of the full capability of the Branch’s existing software systems (Google Workspace, and Quick Books) to improve the efficiency and effectiveness of service delivery and develop management information to aid the Trustees & CEO in decision making.
You will be responsible for all financial management across the charity. This includes bookkeeping; financial statements; financial planning; financial policies, processes and controls and budgeting.
You must ensure that all activities are carried out in compliance with current legislation, Branch and Society policy, relevant Health & Safety regulations and any associated statutory or legislative requirements.
Note: Branch targets and budgets are agreed on an annual basis and these will inform the personal targets agreed at the annual performance review. Progress towards personal targets will be reviewed at regular one-to-one meetings with your line manager.
This role is home based, with occasional travel across South Bucks.
Principal Accountabilities
Financial Management & Operations
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Support the CEO as a key strategic and operational partner, acting as second-in-command and deputising in their absence where appropriate.
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Maintain all financial records and accounting systems (the Branch currently uses Quick Books accounting software), registers and statistics as required by the CEO & Branch Trustees.
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Work with the CEO and Branch Trustees to develop financial plans and an annual financial budget.
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Maintain close oversight of the branch’s budget in collaboration with the CEO, proactively identifying and addressing any discrepancies, overspend, or unplanned financial activity to ensure effective financial control and informed decision-making.
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Process, monitor, record and manage all receipts & payments to/from the Branch in accordance with the agreed procedures and in liaison with the appropriate staff and volunteers including weekly banking, cash handling, invoice creation and processing, Branch payments (including those made via credit cards and petty cash) and account reconciliation.
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Monitor, review and reconcile monthly receipts & payments on the Quick Books accounting system.
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Produce monthly management accounts which include bank reconciliations, balance sheets, Branch/departmental profit & loss statements, departmental comparisons and performance against budget and such other financial reports/management information as may be required including monthly reporting to the board of trustees.
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Coordinate bank accounts across the charity, including set-up and balance management.
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Prepare and submit quarterly VAT returns.
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Prepare annual financial statements and coordination of annual audit review.
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Support the staff and volunteers with day-to-day financial operations and ensuring departmental financial records are maintained and that monies received or expended are accounted for correctly.
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Work with the RSPCA Society National team regarding legacies, submission of care contribution funds, renewals of insurances etc.
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Ensure that strict protocols are followed for cash handling and that unbanked cash remains within the insured limit for cash held at each premises.
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Liaise with the Branch’s payroll provider to ensure staff hours are submitted and salary payments processed on a monthly basis and within the appropriate timescale.
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Process all staff and volunteer expenses in a timely manner.
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Manage all bookkeeping processes and functions, including the asset register, ensuring annual accounts are produced no later than the end of March each year.
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Develop, implement and maintain appropriate financial administrative procedures and processes.
Business Administration
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Responsible for day-to-day financial administrative support for the CEO and Trustees.
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Ensure that all administrative paperwork, including external correspondence is processed in accordance with Branch and Society procedures, including completion of all appropriate records for insurance and risk management purposes.
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Ensure financial data processing, retention and destruction conforms to the relevant policies such as GDPR.
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Ensure regulatory and legislative compliance of financial charity policies.
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Work closely with relevant operational staff to ensure appropriate responses are issued to all enquiries whether from members, supporters & volunteers, RSPCA colleagues or the general public.
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Liaise with staff and volunteers to facilitate the ordering of materials, supplies and equipment for the effective operation of the Branch, ensuring budgetary controls are maintained at all times.
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Work with the CEO and other staff to manage relevant licences, vendor relationships, service agreements and invoicing.
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Work with staff and volunteers across the whole charity on financial processes and controls.
Fundraising & Donations
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Identify, assess, and apply for appropriate grants and funding streams to maximise income for the branch, ensuring applications are timely, well-prepared, and aligned with funder criteria to support the branch’s strategic and operational objectives.
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Ensure that all donations (financial or otherwise) are acknowledged in a timely manner, receipts are issued for financial donations and the banking of all funds raised.
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Responsible for the accurate recording and banking of the funds raised.
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Develop, and manage relationships across relevant stakeholder groups, both within and outside the charity.
Gift Aid
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Ownership of the Gift Aid process.
General
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Attend meetings and training courses as required.
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Undertake such other duties as directed from time-to-time by your line manager.
Essential skills, qualifications and experience:
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A finance qualification or working towards level 3 AAT or ACCA with proven experience in charity financial operations.
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Good general level of education.
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Strong experience in financial reporting, budgeting and compliance.
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Demonstrable experience of managing small to medium size budgets (circa £400,000) & accounting systems (ideally with experience of Quick Books software).
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Proven experience of cash handling and financial management procedures.
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Excellent communication and presentation skills.
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Proven ability to work to tight deadlines, be proactive and work autonomously.
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Proven IT literacy including use of business software and accounting packages (including Quickbooks), and Google Workspace.
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Strong numeracy and analytical skills.
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Experience supporting audits and implementing robust financial controls.
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Knowledge of Charity and Company Law.
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Proven ability to work under direction from superiors but equally able to use their own initiative.
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Proven ability to prioritise workload and meet tight deadlines.
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Proven ability to complete essential management paperwork and analyse data.
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Personable and with an open, positive approach to new ideas coupled with drive and enthusiasm.
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A flexible and collaborative approach to colleagues both staff and volunteers.
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Honest, trustworthy and reliable.
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A calm and friendly approach particularly when working under pressure.
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Sympathy for animal welfare and the work of the RSPCA.
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Full valid UK driving licence.
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Willing and able to travel around the Branch area on occasions.
Desirable skills, qualifications and experience:
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Experience of management & leadership.
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Training, coaching & mentoring skills.
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Experience of working with the general public and/or in a customer care environment.
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Experience of managing change in the workplace.
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Experience of managing small projects.
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Good basic knowledge of employment law.
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Knowledge of data protection requirements.
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Willingness to learn and acquire new skills through training.
We promote an inclusive working environment in which diversity is recognised, valued, and encouraged. We acknowledge the multi-cultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grade: Manager
Job Title: Grants Programme Manager, Europe
Type: Fixed Term Contract until 31st December 2026
Location: This job is open to candidates living in France, Germany, Spain, Sweden and the UK. Please note that we currently do not have the infrastructure to support visa sponsorship and you must have the relevant right to live and work in your country of residence.
Reports to: Senior Programme Manager, Europe
Direct reports: Grants Officer (Associate)
Hours per week: 35 - 40 hours/week (depending on local labour laws)
Compensation: Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable.
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France: €74,482 - €86,896
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Germany: €86,395 - €100,794
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Spain: €76,766 - €89,560
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Sweden: 860,190 kr - 1,003,555 kr
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UK: £68,770 - £80,231
Closing Date: Sunday 24th August 2025, 23:59 (11:59pm) British Summer Time
About the Centre for Public Impact (CPI):
At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively.
As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organisation, our global footprint is expansive. We have dedicated and innovative teams in Asia, Australia/ Aotearoa New Zealand, Europe and North America. We are all aligned by our Global Hub operational team who provide people & culture, operational, finance, and communications partnership across the regions.
CPIE was founded in 2020 and our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritise mutual support.
Our Values:
-
Curiosity - We champion exploration and creativity.
-
Courage - We are authentic and brave in our decisions and actions.
-
Collaboration - We share power and work together.
-
Empathy - We embrace others’ perspectives and experiences.
-
Equity - We disrupt systemic barriers to shift power.
The AI Opportunity Fund:
The AI Opportunity Fund, led by the Centre for Public Impact with support from Google . org, is currently a €16 million initiative aimed at empowering underserved workers across Europe with essential AI skills. The programme has selected 73 organisations from hundreds of applications to provide tailored AI training to at least 20,000 workers across 24 European countries. These organisations focus on diverse communities, including rural job seekers, underemployed women, and public sector workers, aiming to bridge the digital divide and promote economic resilience. The initiative underscores AI's potential to drive social mobility and equitable growth across the continent. We are also hoping to scale our work in this area in the future.
Position Overview:
We are seeking an experienced Grants Programme Manager to ensure the successful delivery of the AI Opportunity Fund. This role is responsible for the operational leadership of the programme, ensuring that it is planned and executed effectively on time, on budget and within scope. A key focus of the role is ensuring that the grant-giving component of the programme is designed and stewarded diligently.
This is a middle management role that is primarily operational with some elements of strategic leadership. It requires strong project management skills, good grant-making practice and the ability to manage relationships with diverse partners. We’re looking for someone who is comfortable working with considerable scope and complexity; and who embraces the challenges and opportunities of a startup environment where learning, adaptability, and building the plane as we fly it are central!
Responsibilities and Competencies:
Programme Development and Delivery
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Lead on shaping the design and execution of the AI Opportunity Fund utilising appropriate project management frameworks.
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Coordinate high quality project deliverables including implementing an AI training programme at scale and convening peer learning and knowledge sharing workshops.
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Collaborate closely with Finance and Senior Leadership to manage and monitor the programme budget and expenditure.
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Identify, escalate and contribute to addressing programmatic risks to ensure compliance with legal, regulatory and donor requirements.
Grant Making and Management
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Lead the design and implementation of the AI Opportunity Fund grant making function, embedding good grant making practice whilst adhering to donor expectations.
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Develop and implement robust grant-making systems, processes and structures to successfully execute each stage of the grant lifecycle.
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Provide excellent stewardship of a large portfolio of grants, providing technical support and effectively managing escalated issues to ensure the programme achieves its strategic objectives.
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Build the capacity of the wider AI Opportunity Fund team in grant making skills and capabilities.
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Manage and coach the Grants Officer, ensuring they deliver their grants administration responsibilities effectively.
Partnerships and Stakeholder Management
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Provide excellent donor stewardship of Google . org, securing their confidence in CPIE as a thought and delivery partner.
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Cultivate, maintain and oversee strong relationships with wider stakeholders on the programme including service providers and evaluation partners.
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Support senior leadership to position the programme strategically internally and externally in order to advance CPIE’s reputation and offer.
Monitoring, Evaluation and Learning
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Ensure that CPIE prepares and submits accurate, timely and high quality programme and grant reports to Google, CPI’s Board and other key audiences.
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Collaborate closely with the Communications Team, Senior Leadership and external providers to ensure robust impact measurement of the AI Opportunity Fund.
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Identify and leverage opportunities to share insights from the AI Opportunity Fund to a range of stakeholders including broader CPI teams, wider civil society and current and potential clients.
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Embed a culture of learning and reflexivity in the team, utilising insights from the Programme to shape project management in an iterative way.
DEIB & Collaborative Working
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Actively contribute to a diverse, equitable, inclusive and belonging (DEIB) culture by embracing different perspectives and fostering an environment of respect.
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Dedicate time to continuous learning about DEIB and how it informs our mission, and commit to disrupting white supremacy in the workplace.
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Demonstrate empathy for government and the communities they serve to advance DEIB within systems that government influences
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Embed DEIB within the AI Opportunity Fund design approach and team.
This job profile isn’t intended to be an exhaustive list of your duties, rather it gives an outline of what your role will involve.
Skills & Qualifications:
We expect applicants for this role will generally have 5-8 years work experience.
Essential
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Significant project management knowledge and experience, with demonstrable application of project management methodologies and frameworks.
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Proven grant making experience including designing, developing, implementing and monitoring sizable portfolios, and maintaining good grant making practice.
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Proven experience of identifying, assessing, prioritising, and managing risks when executing programmes.
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Proven experience of building productive relationships with external parties, including in convening stakeholders for learning or wider objectives.
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Intercultural competence, experience of managing high performing teams. and proven commitment to advancing DEIB.
Desirable
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A recognised project management qualification e.g. PRINCE2, Agile Certifications etc.
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Experience of successfully delivering complex contracts for high value donors/clients e.g. third party grant programmes.
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Experience or understanding of AI or related technologies.
Salary, benefits, and how to apply
At the Centre for Public Impact, we are committed to countering pay inequality and have conducted a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold. Therefore, salaries at CPI are non-negotiable.
CPIE offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans; employer’s contribution to pension/retirement as applicable; dedicated professional development funds; generous paid leave and public holidays; short/long term disability, paid parental leave and extended illness leave; and a year-end organisation-wide closure. We anticipate this position will require approximately 10 - 15% domestic and international travel.
We use a structured review process to ensure fairness in our hiring. Please note that we are collecting CVs and cover letters.We understand applicants may use tools like ChatGPT as thought partners; however, we are looking for original work that reflects your unique perspective, skills and reflections. Please do not submit content that is directly copied or heavily reliant on AI as these will be flagged and marked down. We have a team of real people who review and score your CV and cover letter and a system that helps us ensure applications maintain authenticity. Please apply by Sunday 24th August 2025, 23:59 (11:59pm) British Summer Time, the portal closes automatically and we will not be able to reopen it. Please note: We may close the application window early if we receive a high volume of applications.
To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. You can read our full Diversity, Equity and Inclusion Policy here. CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
We're a learning partner for governments, public servants, and the changemakers leading the charge to reimagine government.
Join Addiction Family Support
Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.
The Role: Operations Manager
As Operations Manager at Addiction Family Support, you’ll play a key role in keeping the charity running smoothly day to day. You’ll support our small, dedicated team by coordinating systems, processes, and technology that enable us to deliver our services effectively and professionally.
You’ll work closely with staff and volunteers across our Helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who thrives on organisation, problem-solving, and supporting others to do their best work.
Your responsibilities will span CRM and digital tools, data reporting, onboarding, and operational improvements – all with the aim of helping us support more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.
This is a remote role with quarterly team meetings in London. You’ll need to be confident working independently, while also contributing actively to our collaborative team culture and wider organisational goals.
Responsibilities:
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Develop and maintain our CRM (Bitrix24), including client and volunteer pathways, automations, forms, SPA and task management.
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Train and support staff and volunteers to use key systems:
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Bitrix24 (CRM).
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VCC by Call Handling (Helpline telephone app).
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Three Rings (Helpline rota scheduling).
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Microsoft Teams/Zoom (video calls).
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Extract and report on data from key systems to support monitoring and evaluation.
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Support recruitment and onboarding of new staff and volunteers.
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Help develop and implement new policies and procedures to support quality and consistency.
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
At Cruse, we have recently launched our new strategy, setting out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, 84 local branches and online information about grief and bereavement.
You will lead the Community Fundraising and Individual Giving team to inspire support and donations from groups, organisations and individuals in local communities across England, Wales and Northern Ireland. You will oversee a range of activity across the Community fundraising team and manage a portfolio of relationships including Fundraising Champions (volunteers in branches) and key donors and supporters. You will review, inform and deliver activity to secure individual giving income and promote gifts in Wills, building our income from individuals including those who have received support from Cruse.
As part of the Income and Marketing/Communications Management Team, you will help shape plans to grow our income, raise awareness and increase engagement from volunteers and donors. Working with key colleagues in Services, Volunteering and Finance, and key volunteers, you will build our approach to Community and Individual Giving.
Timeline:
Closing date: 6th August 2025
Interviews: w/c 18th August 2025
NB We reserve the right to close the vacancy early if a high volume of applications is received.
The selection process will involve two stages. First interview will be by video call. Second interview is planned to be via video call, but we reserve the right for an in-person meeting.
If you require any reasonable adjustments to support you during the interview, please don’t hesitate to let us know—we’ll be happy to accommodate.
The client requests no contact from agencies or media sales.