Health jobs in ivybridge, devon

Team: Product Development

Location: Remote

Work pattern: 21 hours working each Wednesday, Thursday & Friday

Salary: Up to £25,650.44 per annum (pro rata of £42,750.72)

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Product Development Officer:

• Leading collaborative innovation and optimisation cycles and sprints using an insight led approach to develop new and existing products and activity
• Support the Product Development Manager to deliver overall Marketing and Income Generation targets by working across the directorate to manage innovation and new product development
• Identify, plan and develop new opportunities from end to end; from insight gathering and analysis to conducting pilots and stakeholder management
• Support the development of an innovative culture, building a culture of audience led decision making and supporting all Marketing and Income Generation teams to incorporate the product development process and techniques into their work

About the Strategy, Knowledge & Product Development team:

• We sit within the Strategy, Knowledge & Product Development team
• Our team is responsible for shaping and building innovation and renovation across our directorate to deliver income growth and drive awareness across a diverse audience
• We currently have a team of 5

What we’re looking for in our Senior Product Development Officer:

• Experience of working within Fundraising
• Experience of supporting the delivery of an Innovation and Product Development Strategy
• Significant experience of project management including stakeholder management & innovation projects
• Ability to manage and prioritise a high workload and multiple complex issues and tasks in a changing environment with tight deadlines
• A good working knowledge of fundraising disciplines

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 4th September 2025

Virtual interview date: W/C 15th September 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1) Anonymised application form

2) Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Do you have Salesforce skills or experience and passion for making a real difference?

We need someone with solid Salesforce technical skills who enjoys detailed data management work and wants to make a meaningful impact in the charity sector.

Join NASS as our Database Officer and be the technical backbone that powers our mission to transform the lives of people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.

What Makes This Role Special

This role combines essential Salesforce administration skills with a hands-on data management. While you'll need strong Salesforce technical capabilities for system configuration, user management, and troubleshooting, much of your day-to-day work will involve processing and maintaining supporter data. We need someone who values both technical expertise and the precision required for detailed data work.

What You'll Do

Salesforce Administration:

• Manage Salesforce CRM including user management, permissions, system configuration, and security
• Deploy updates, maintain custom fields and flows, and ensure data integrity
• Monitor system performance and troubleshoot technical issues

Data Management & Processing:

• Process and maintain data from multiple external platforms and income sources
• Keep supporter records up to date including addresses, direct debit details, and preferences
• Conduct regular data quality checks, error correction, and reconciliation processes

Reporting & Analytics:

• Generate data reports and create dashboards for management and teams
• Extract and compile data for mailings, campaigns, and impact reporting

Technology & Innovation:

• Support implementation of AI integration (Dataro) and evaluate new Salesforce features
• Maintain platform integrations and support digital technology improvements
• Stay current with Salesforce updates and best practices

Support & Collaboration:

• Develop streamlined data entry processes and documentation
• Support colleagues with database queries and technical issues
• Ensure compliance with GDPR and data protection regulations

Who We're Looking For

We're seeking someone with strong Salesforce CRM administration skills, excellent analytical abilities, and experience in charity fundraising processes. The ideal candidate will have excellent Excel skills, understanding of data protection principles, and the ability to communicate effectively with colleagues across all departments.

For full details of all essential and desirable requirements, please download the complete job description and person specification.

Why Choose NASS?

Join an Established, Trusted Organisation: NASS is the only charity in the UK dedicated to supporting people living with axial SpA. We're a well-established organisation with a strong community focus, recently shortlisted for Medium Charity of the Year at the Third Sector Awards. We transform diagnosis and care for this invisible, often misdiagnosed inflammatory condition. You'll be part of a respected charity that campaigns for early diagnosis, works directly with the NHS to improve services, and builds an active community supporting thousands across the UK.

Competitive Benefits Package:

• Salary: £30,000 - £32,000
• 10% employer pension contribution
• 25 days annual leave plus 3 additional days between Christmas and New Year
• All bank holidays
• Remote or hybrid working with flexible arrangements
• Professional development opportunities and training support
• Employee assistance programme
• Sight tests and spectacle contribution
• Death in service scheme (3x annual salary)
• Full business travel expense reimbursement

Our Culture

In addition to a competitive salary and generous benefits package, we truly value our people. You'll become part of a dedicated team who are supported to use and develop their skills in meaningful work that directly impacts the lives of people living with axial SpA.

Commitment to Equality, Diversity & Inclusion

NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity and technology sectors.

How to Apply

To apply, please submit:

• Your CV highlighting relevant experience.
• A covering letter demonstrating your skills and experience, specifically addressing each key task and specification outlined in the job description.

Application Deadline: 3 September 2025.

Interview Date: 11 September 2025 (in person at our London office).

Contact Information

For informal enquiries about this role, please contact Justyna Potiopa or Dale Webb.

NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.

Frazzled is a small mental health and wellbeing charity founded by Ruby Wax OBE based on the power of emotional openness. Our free, volunteer-led meetings run online every single day of the year, offering people a chance to share, listen and feel heard in a supportive community.

We're looking for a confident and positive self starter with a high level of emotional intelligence, attention to detail and excellent communication skills to be our new Project Support and Administrative Officer.

 You will play a vital role in coordinating our schedule of peer-support meetings, managing our busy inboxes, supporting our volunteers and ensuring our internal systems and processes are well organised and working smoothly. You will work closely with our Co-Heads of Training and Programmes to plan and manage service delivery, support the recruitment, wellbeing, training and development of volunteers, as well as provide day-to-day running of our services. Supporting the Chief Executive and Head of Fundraising, you will contribute to Frazzled’s fundraising and development by providing administrative support and helping to organise events, meetings and reports.

Frazzled runs meetings throughout the day, from early in the morning until late in the evening seven days a week. The Project Support and Administrative Officer will be responsible for scheduling meetings and supporting our Facilitators with issues when they arise.
Please note that there will be some evening and weekend work expected when emergency tech or meeting issues arise.

Key responsibilities
 

Core Programme:

• Manage the delivery of all Frazzled meetings by being the main point of contact for day-to-day queries, managing the day to day running of core programmes, ensuring documents, schedules, records and systems are all up to date, and being on call to deal with any issues that arise.

• Respond to all public enquiries in a helpful and efficient manner

• Manage the Frazzled meeting schedule by arranging our meetings with volunteers and uploading them onto our booking website

• Design all pre- and post- volunteer meeting polls and ensure these are completed

• Host Ruby Wax public meetings with Ruby on Zoom
   

Volunteer Support:

• Support the Heads of Training and Programmes in the recruitment, support and training of volunteers

• Be confident in having constructive conversations via Zoom, phone and email with our stakeholders and volunteer network

• Ensure all volunteer records, DBS and training tracking is maintained and updated, and arranging training meetings

• Assess feedback forms from volunteers that may highlight problems or risks within meetings and manage these accordingly

• Support all volunteers in case of distress, queries, updates, problem solving alongside the Heads Training and Programmes

• Support and minute monthly volunteer meetings

• Write a monthly volunteer newsletter

Data and internal operations

• Manage and oversee all data collection from the core programme meetings, including analysis and presentation of results to staff, volunteers and trustees.

• Build and maintain relationships with prospective and existing partners

• Support CEO and Head of Fundraising with funding applications and relevant administration tasks

• Maintain office systems and the central filing system

• Support the smooth running of quarterly trustee meetings, including preparing papers and reports

• Assist colleagues whenever necessary.

Shared Responsibilities with wider team

• Design and rollout ongoing participant feedback surveys, evaluate survey data and present conclusions/proposals for next steps to internal stakeholders.

• Manage continuous improvement projects to support the organisation and your own development 

• Help with the development and implementation of the Frazzled strategy.

• Assist in the production of the Annual Report of the charity and other publications and publicity material.

• Represent the organisation at external meetings where appropriate.

PERSON SPECIFICATION

Essential

• Excellent written and verbal communication skills, with an ability to engage confidently and compassionately with a range of people

• Outstanding organisational skills, attention to detail and the ability to manage multiple priorities and deadlines

• A collaborative team player with a positive, creative and flexible approach to problem-solving

• A proactive self-starter who can oversee projects from start to finish

• Strong IT skills and confident using a range of online systems (e.g. Zoom, Google G-Suite, Canva, databases, online scheduling systems)

• Confident in collecting, analysing and reporting data

• Discretion and compassion when handling sensitive information

• Willingness to work flexibly across the week, including some evenings and weekends when required

• An understanding of and compassion for the challenges faced by people feeling frazzled

Desirable

• Experience working in the charity or mental health and wellbeing sector

• Experience of working with or coordinating volunteers

About us

A caring organisation with a rich history.

Friends of the Elderly is a charity dedicated to providing excellent care  and support to older people for over 120 years. We aspire to a society where all older people have the opportunity to live fulfilled lives. We do this via our grant giving service, which provides vital financial support to older people who are living in poverty. We also deliver services personalised to individual needs and integrated with local communities at our care homes and day centres.

About the role

This is a remote-first role open to candidates anywhere in the UK. You’ll join us in our Woking office just once a month for team collaboration days.

We are looking for an experienced trust fundraiser to join our small, busy fundraising team. You will:

• proactively nurture and grow our relationships with existing supporters
• develop relationships with new trusts and foundations, taking pride in excellent donor stewardship,
• create compelling funding applications, reports and communications which demonstrate our impact
• raise restricted and unrestricted money for our grant giving service and for enhancements to our care homes and day care services, which improve the lives of the older people.

Working partnerships

 Internal:

• Grants Team, Marketing and Communications Team, care homes and day care services, Estates and Facilities Team, Finance Team.

External:

• Consultants, agencies and suppliers.

Key objectives and responsibilities

• Be primarily responsible for researching and writing, prioritising, developing and submitting compelling proposals, updates and reports to trust donors.
• Maximise income by building and maintaining relationships with existing portfolio of trust donors through excellent relationship management.
• Use the database (Access Charity CRM) to maintain accurate and detailed records, manage relationships, and coordinate actions and deadlines.
• Research and identify new opportunities, and write and submit high quality, targeted proposals to secure support from new and lapsed funders.
• Prepare written reports on activities, progress and income against objectives.
• Ensure the impact of our work is clear, visible and effectively communicated in our social media, on our website and in our Impact Report.
• Liaise with internal staff to compile project information for funding applications, and build positive, professional relationships internally and externally.
• Gather case studies for use in fundraising communications, applications and reports.
• Undertake administrative duties such as thanking donors and other routine office procedures as required.
• Carry out other tasks as required by the Fundraising Manager and Fundraising Team.

Please note that the key objectives and responsibilities of this role describe the core output that should be achieved in this role.

All roles within the charity are required to be flexible and change as our strategy evolves, future policies are introduced and as the needs of our services users change. All staff are required to demonstrate appropriate levels of competence and behaviours in their roles, in line with our values.

Please see the full job description and person specification attached. 

No agencies, please.

We are looking for an experienced Community and Corporate Fundraiser to join our team at an exciting period of growth for our charity. Building on our existing relationships and developing new partnerships, you will help increase unrestricted income through community and corporate fundraising initiatives. 

Elayos exists to bring compassion, support and advocacy to vulnerable and isolated birthing people in Birmingham. Our Perinatal Outreach Workers, come alongside, build relationships, listen and equip with the information needed to empower our clients to have a positive and informed pregnancy, birth and postnatal period. 

Our staff and volunteers offer continuity of care as we assist with emotional, practical and physical needs. Elayos values the importance of trauma-informed approaches and seeks to offer this to both staff and clients. Where appropriate, we signpost and collaborate with other organisations to ensure that the greatest range of support is given.

Alongside emotional support, we provide: a baby bank stocking essential equipment and consumables, expert infant feeding support, a small hardship fund for essential items, vouchers to clients at Christmas and toy packs for vulnerable children.

Purpose: The Fundraising and Admin Officer is responsible for delivering key administrative and fundraising activities that support the achievement of Vision Action’s income generation targets. The postholder will take a lead role in researching and applying to smaller trusts and foundations, while contributing to the development of larger funding proposals as needed. They will also support the coordination of fundraising campaigns and events, maintain the prospect pipeline, and identify new fundraising opportunities. Working closely with the Fundraising Manager, this role contributes to the effective functioning of the fundraising team and plays an important part in fostering a collaborative, impact-driven organisational culture.

KEY AREAS:

- FUNDRAISING (80% of time)
Trusts & Foundations and Prospect Research

• Lead on the development and submission of applications to smaller trusts and foundations (up to £25,000), including drafting proposals, tracking deadlines, and updating the pipeline.
• Maintain and update the pipeline of prospective donors across income streams (trusts, corporates, government, and institutions).
• Conduct desk research into comparable organisations, donor trends, and partnership opportunities.

Appeals & Campaigns

• Support the coordination of Vision Action’s seasonal and thematic fundraising appeals (e.g. World Sight Day, Christmas, Summer).
• Lead on the planning and delivery of smaller appeals, including supporter follow-up, donor profiling, and managing campaign logistics.
• Log donor information and engagement history accurately in Donorfy CRM.
• Support the development of appeal-related materials in collaboration with the Fundraising Manager and Communications Officer.

Events & Community Fundraising

• Support the planning, recruitment, and delivery of fundraising events such as the London Marathon and other sporting and challenge events.
• Provide guidance and logistical support to individuals, volunteers, schools, and community groups running their own fundraising events.
• Represent Vision Action at relevant fundraising and community events, acting as an ambassador for the organisation.

Donor Stewardship & Relationship Management

• Support the stewardship and cultivation of individual donors, sponsors, and prospects through phone, email, and written communication.
• Assist in developing supporter journeys for regular givers and community fundraisers.
• Process thank you letters and acknowledgements using Donorfy.
• Manage day-to-day donor enquiries via the fundraising inbox and phone line, ensuring timely and professional responses.

Data Management & Reporting

• Maintain accurate donor records and fundraising data using Donorfy CRM.
• Produce donor and campaign performance reports as required.
• Support with administrative tasks related to fundraising compliance, filing, and data security.

- COMMUNICATION SUPPORT (20% of time)
Digital Media Marketing and Engagement

• Support efforts to grow Vision Action’s digital presence by creating engaging content for social media platforms, ensuring consistent and compelling storytelling aligned with our mission.
• Support membership relationship stewardship by developing regular updates, thank-you messages, and creative engagement campaigns to nurture and retain supporters.
• Assist in the design and production of quarterly progress reports, collaborating with colleagues across Vision Action to curate stories, impact data, and visuals that resonate with donors and partners.
• Update and maintain website content to ensure it remains current, accurate, and reflective of organisational priorities, campaigns, and news.
• Attend relevant internal and external events or meetings to capture content, live-post updates, and strengthen Vision Action’s online visibility and supporter engagement.

Administrative Support and Organisational Culture

• Provide targeted administrative support to the Fundraising & Communications team, including managing the Fundraising inbox, logging and responding to supporter enquiries, and ensuring timely follow-ups.
• Help maintain well-organised digital filing systems (e.g. SharePoint) for communications assets, membership materials, and donor stewardship documents.
• Support cross-departmental initiatives by contributing communications materials and ensuring alignment of messaging across teams.
• Actively contribute to a positive, collaborative, and inclusive working culture, bringing creativity and enthusiasm to team meetings and organisational activities.

Please note:

• This role includes some out of hours working e.g. evenings and weekends to support events, agreed in advance with Line Manager and eligible for Time Off in Lieu
• The role works with many different cultures and religions and work may span between different time zones.

PERSON SPECIFICATION

This is a varied and forward-facing role within a small and busy team. You will bring enthusiasm, attention to detail, strong organisational skills, and the confidence to engage with supporters, donors, and colleagues. You will be comfortable working independently on routine tasks while also contributing creatively to campaigns and events.

Essential

• At least 3 years of experience in a fundraising, administration, or supporter-facing role
• Strong inter-personal and communication skills (face-to-face, phone, and email)
• Excellent organisational and time management skills; ability to manage multiple priorities and meet deadlines
• Confident written skills, with experience drafting letters, emails, or fundraising materials
• Strong IT skills, including use of Microsoft Office and confidence working across digital platforms
• Ability to work well both independently and as part of a small, collaborative team
• Understanding of or interest in trust and foundation fundraising
• Basic knowledge of digital marketing or social media engagement (e.g., Facebook, LinkedIn, Twitter)

Desirable

• Experience of using a CRM system to manage supporter or customer relationships (Donorfy or similar)
• Experience supporting or delivering fundraising activities or events
• Familiarity with design tools (e.g., Canva, Adobe) and/or email marketing tools (e.g., Mailchimp)
• Understanding of the UK charity sector and/or international development
• Confidence in presenting or representing an organisation externally
• Willingness to work occasional evenings or weekends for events
• Degree or equivalent qualification

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.

The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 29 historic churches across Kent, East Sussex, West Sussex, ensuring each site achieves agreed standards.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Monday 15th September 2025.

The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

 All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

ID: 1542 Operational Manager – Central (West Midlands Northamptonshire and sorrounds)

Service: Central Region

Salary: Grade 4 Point 34 – 38: £42,140 - £46,240 FTE per annum 

- Additionally, £480 home-based allowance FTE per annum

Location: Home based with travel to various locations across West Midlands Northamptonshire and surrounds

Hours: 37 hours per week (full time).

We offer flexible working arrangements - please see below for more details.

Contract: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

We are seeking a highly skilled and dynamic manager to provide operational leadership for services in the Central region of England. You will have overall responsibility for the safe, high-quality, and financially sound delivery of services across the west Midlands and Northamptonshire.

You will bring proven experience in managing services for children, young people, and families with complex needs - such as neurodiversity, special needs and disabilities, and family support concerns. You will also have a strong track record in leading, managing, and developing staff teams while maintaining high service standards.

In this role, you will build and maintain effective relationships with key stakeholders in the region and contribute to the development and growth of Family Action’s services and strategic ambitions.

Family Action are forward looking, ambitious and have a commitment to continuous improvement and development. We are a people-focused, can-do organisation that strives for excellence in all we do, and operates with mutual respect. If you share these values and have the necessary skills we want we look forward to hearing from you.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

Responsibilities:

Leadership & Line Management

· Provide leadership and line management to service managers and project leads.

· Oversee recruitment, supervision, and staff development in line with Family Action policies.

· Foster a high-performance culture and provide operational cover when needed.

Financial Oversight

· Manage service budgets to ensure sustainability and value for money.

· Identify financial risks and contribute to business planning and service development.

Operational Delivery & Quality Assurance

· Ensure services meet strategic goals and comply with quality, safeguarding, and data standards.

· Lead on new service setup, performance monitoring, and continuous improvement.

· Embed service user participation and report Social Value outcomes.

Strategic Growth & Business Development

· Support regional strategy delivery and contribute to tenders and funding bids.

· Build partnerships, promote services, and help coordinate events to share best practice.

Main Requirements (for details check the job description and person specification):

- Lead delivery of key projects and high-quality services.

- Manage teams, operations, and new service setups.

- Oversee and lead safeguarding and quality assurance within services

- Champion service user involvement and feedback.

- Monitor performance and drive continuous improvement.

- Balance operations with strategy

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· complete an application form on the Family Action portal

· Closing Date: Sunday 7th September 2025 at 23:59

Interviews - week commencing 15th September and 22nd September - dates to be confirmed.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Gabriel Hall (full address on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Job title: Senior Supporter Engagement Officer

Responsible to: Fundraising Operations Manager

Salary: £30,900 FTE pro rata (£20,085 actual)

Hours of work: Part time (0.65FTE/22.75 hours per week). Exact days/times to be agreed upon appointment. We consider flexible working requests

Annual leave: 30 days with 8 additional Bank Holidays pro rata

Location: Remote - location is flexible with option to be home based anywhere in the UK. Hybrid/office based also available (head office is in Bristol)

Closing date: 15th September - midday

About Action for ME

Action for ME is the only charity in the UK providing support, including healthcare, to people of all ages affected by ME. The charity was founded by Sue Finlay in 1987 and since then has been taking holistic approach so we can make an impact on multiple fronts - from amplifying the voices of people affected by ME in Government and leading on breakthrough research, to providing "lifeline" support and unique healthcare services on a daily basis.

Myalgic Encephalomyelitis (ME), sometimes referred to and diagnosed as Chronic Fatigue Syndrome (CFS), is a chronic, fluctuating disease, causing symptoms such as post-exertional malaise (PEM), sleep problems, problems with thinking and memory (brain fog), pain and crushing fatigue. There are an estimated 1.3 million people living with ME or ME-like symptoms, including PEM, in the UK alone.

Even in its so-called mildest form, ME can have a significant impact on an individual’s life, and not just on their health. A lack of understanding and awareness about ME means patients can experience disbelief, and even discrimination, from friends, family, health and social care professionals, employers and teachers.

For the first time there is an increased awareness of post viral illness because of the Covid -19 pandemic. After decades of neglect this offers Action for ME an opportunity to accelerate our work for people with ME in a way we have never been able to do before. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

Job purpose

This role will deliver an exceptional supporter experience to our donors, building and maintaining strong relationships with our supporters. Working closely with other members of the fundraising and communications teams, you will deliver our supporter journey, maintain regular communication with donors and be an integral part of our fundraising campaigns and appeals.

Key duties

• Work with the Fundraising Operations Manager to deliver our supporter journey, engaging current and prospective donors with our work and giving them an excellent experience of supporting Action for ME.
• Be responsible for creating the methods that ensure each supporter relationship is maximised, increasing retention rates for a growing supporter base. As such you will be required to engage with supporters so that they feel valued, and relationships can be developed further for the benefit of the charity.
• Lead on thanking donors, including making phone calls to donors as part of stewardship.
• Work closely with the Fundraising Operations Manager and the team to support the growth of income streams, including but not limited to, individual giving, Gift Aid, legacies, trading, community fundraising and membership.
• Work with the communications team on the delivery of digital communications, including social media and e-communications for a diverse range of audiences.
• Play a key role in fundraising appeals and campaigns including our yearly Big Give Christmas Challenge, Summer Appeal, Thanking Campaign and any other fundraising initiative or project as directed by the Fundraising Operations Manager or Director of Fundraising.
• Ensure excellent supporter care and maintenance of accurate database records.
• Create inspiring donor communications, including stories and impact from our wider work (support & healthcare services, research and policy work)
• Work closely with the Philanthropy Manager to identify potential major donors.
• Develop innovative and creative ways of widening our supporter base and increasing donations.

Other duties

• To attend and contribute constructively to team meetings and other meetings as required.
• Supervise fundraising volunteers as required.
• Occasional attendance at fundraising events.
• To positively promote the work and activities of Action for ME at all times.
• To contribute to the team’s overall strategy, ongoing workplan and annual planning.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising or the Chief Executive.
• Act as an advocate for the Charity and its work.

Person specification

Experience and knowledge

• Minimum 2 years previous fundraising experience
• Demonstrable skills in stewarding supporters and donors.
• Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
• Experience of using a CRM database, preferably Raiser’s Edge
• Proven experience of effective donor stewardship approaches

Skills and Behaviours

• Excellent written and verbal communication skills including creating engaging donor communications
• Ability to work methodically, managing and prioritising a varied workload.
• Ability to use own initiative, work independently and to work well in a remote team.
• An understanding of data protection including UK GDPR related to fundraising
• An understanding of ME, the impact on people affected by it and associated current political, health, policy and social issues (desirable).

Attitudes and values

• Enthusiasm
• Integrity
• Resilient

Key competencies

• Effective communicator
• Results driven
• Attention to detail

RABI is the farmers charity.

RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.

At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.

Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.

RABI is on a journey to help shape a future farmers deserve.

Key Purpose:

To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support.

Key Responsibilities:

• Provide high quality information, advice and guidance in an empathetic and professional manner.
• Conduct a holistic needs assessment for each service user according to their individual circumstances.
• Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
• Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI’s internal grants process.
• Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
• Collaborate with other agencies/service providers who can offer additional support options.
• Liaise with partners, ensuring that agreed actions are followed up.
• Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
• Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
• Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
• Work constructively and collaboratively to solve problems with the support of colleagues.
• Be an ambassador for Service Delivery internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.

Person Specification:

Essential

• Fluent Welsh language speaker.
• Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
• Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
• Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records.
• Excellent communication skills, being able to establish rapport and build trust quickly.
• The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
• Excellent problem-solving and critical thinking abilities, particularly in complex situations
• Knowledge of data protection principles and how to apply them.
• Knowledge or experience of safeguarding best practice.
• Excellent IT software skills and aptitude to adapt to new systems and processes.
• Flexible, resilient and solution focussed working with sensitivity and integrity.
• Collaborative, constructive, and solution focussed.
• Ability to work flexibly, depending on the needs of the team and of service users.

Desirable

• Farming background or knowledge of the farming community environment.
• Experience providing support remotely.
• Relevant qualifications in health and social care.

Other

Use of own car, ability to travel to support service users / attend meetings.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

Benefits

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.

REF-223369

Birthrights is the leading authority on the fundamental human rights of women and birthing people during pregnancy and birth and our work has never been more urgent.

We need a strong team-player and self-starter who can respond to all enquiries coming into the advice service and who knows when to seek further support, guidance, or information from the rest of the team.

Our advice and information manager, who works 3 days a week, will retain overall responsibility for the advice service provision, bringing the intelligence themes from the advice service to the wider training and advocacy work of Birthrights. You will be supported by the manager to respond and to confidentially record advice enquiries on two days a week, working directly with the advice and information manager and our Legal Lead on any more challenging enquiries that require a response beyond giving individual advice. For example, Birthrights might write directly to a Trust or raise themes from our advice work with the NMC or the Royal Colleges. You will coordinate your schedule with the existing Advice and Information Officer and Manager to ensure that two team members are available throughout the week, with overlap in working days for collaborative working and team meetings.

You will be an integral part of our team. We have a weekly advice team meeting and monthly team meetings. We use Microsoft Teams messaging and calls to support one another and to communicate throughout the day.

Birthrights is a small but mighty charity, and our reputation will be in your hands. We pride ourselves on our expertise in human rights law, and how it applies to maternity care, and on our empathetic and supportive service. We provide legal information, rather than counselling or legal advice, and we make practical suggestions on how and where to advocate to bring about a swift resolution of a rights-based problem. We signpost to other organisations when enquiries go beyond our core areas of knowledge.

As we continue to build capacity within the team, we are focused not only on meeting current demand, but also on looking ahead — identifying the evolving needs of those who may seek our support, and ensuring our approach remains responsive, impactful, and grounded in rights-based care.

We are committed to supporting women and birthing people to access care that respects their rights. Our support includes advocating when those rights are at risk and providing clear pathways for escalation when human rights are breached.

At the same time, we view our advice service as a vital driver of wider systemic change — both within individual NHS trusts and across the maternity system as a whole. Through this work, we aim to highlight patterns, push for accountability, and contribute to building a more just and equitable maternity system.

As the service continues to grow and evolve, we may be able to offer additional hours in the future — and we would welcome your interest in being part of that journey.

It's an exciting time to join us. In 2023 we celebrated 10 years as a small charity, keeping the lived experience of women and birthing people at the heart of everything we do. We continue to champion a human rights framework in maternity care and for human rights law to underpin the regulation of maternity care. You will be one of several new staff, working under a strong board, a new 10 year strategy and a new Chief Executive.

Location: You must be UK based – remote or possibility of hybrid if you live near our office
Contract: Part-time and fixed-term (12 months)
Hours: 15 hours/week
Working times: You will be supporting young people who live in Mexico. Due to time zone differences, we will need you to work in the afternoon - ideally, 3 hours per day over 5 days (which can include weekends). Happy to discuss further at interview stage.
Pay: £18.50 per hour 28 days annual leave (pro rata for part-time working)

Are you fluent in Mexican Spanish and passionate about supporting young people online?

We’re looking for a compassionate, digitally-savvy Support Mentor to join our team at Ditch the Label — one of the UK’s leading youth charities.

You’ll play a key frontline role in our digital support service, providing safe, empathetic, and empowering advice to young people (aged 12–25) across a wide range of challenges - from mental health to bullying, identity, and coming out.

This role requires full professional fluency in both written and spoken Mexican Spanish. You’ll be supporting young people in Mexico and must be confident providing direct support in the local language and context.

What you’ll do:

• Provide direct, one-to-one support to young people via our online platforms - including our support community, email, and social media DMs.
• Offer thoughtful, judgment-free advice on topics like anxiety, low self-esteem, identity, relationships, and bullying.
• Spot safeguarding concerns and act swiftly using our established procedures.
• Engage with and moderate our digital support community.
• Collaborate with our wider team to shape content and campaigns that reflect youth voices.
• Represent Ditch the Label’s values with integrity, authenticity, and empathy.

What you’ll bring:

• Fluent written and spoken Mexican Spanish (essential)
• A relevant bachelor’s degree (e.g. Psychology, Psychotherapy or Counselling) or equivalent
• At least 3 years of experience supporting young people aged 12–25
• Solid understanding of youth safeguarding practices
• Strong digital communication skills, including confident writing and fast, accurate typing
• A genuine passion for empowering young people

Bonus points if you:

• Can write or review online support guides and resources
• Are confident gathering testimonials or impact data
• Speak other languages beyond English and Mexican Spanish
• Are open to filming short support videos or participating in live Q&As

Why join us?

At Ditch the Label, we’re shaking things up to create a better world for young people. You’ll join a progressive, creative, and mission-driven team — with ongoing training and opportunities to grow your skills in a supportive environment.

We’re an inclusive employer and welcome applicants from all backgrounds.

REF-223326

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

Join Marie Curie as our next Corporate Partnerships Manager and help us deliver partnerships that change lives for people affected by terminal illness and bereavement.

You’ll take the lead on managing several six-figure corporate partnerships, ensuring they thrive and grow. You’ll be working with major corporate partners to deliver transformational partnerships to develop creative, commercially strong initiatives that increase income, raise awareness, and create lasting societal impact. You’ll collaborate across Marie Curie and with partner organisations to deliver successful fundraising, marketing, PR, and event activity, while spotting new opportunities to strengthen and renew relationships.

What you’ll be doing

• Lead the day-to-day management of several major corporate partnerships.
• Develop creative, commercially strong initiatives to increase income and awareness.
• Build strong relationships with partners, inspiring them to support our cause long-term.
• Track, report and evaluate partnership performance against KPIs and financial targets.
• Represent Marie Curie at partner events, occasionally outside normal working hours.
• Collaborate with colleagues across fundraising, marketing, PR and philanthropy to drive growth.

We’re looking for someone who’s:

• Experienced in managing and developing high-value corporate partnerships.
• Creative, commercially minded and able to turn ideas into impactful action.
• Comfortable analysing performance against KPIs and financial targets.
• Skilled in building trusted relationships with a wide range of stakeholders.
• Confident in delivering high-quality fundraising, stewardship and communications plans

We welcome applications from candidates who may not meet every requirement but bring strong transferable skills and the drive to succeed in this role. Whether your experience comes from the charity sector, private sector, or elsewhere, we value diverse perspectives and backgrounds.

Please see the full job description here

Application & Interview Process

• As part of your online application, you will be asked to attach your CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Thursday 28th August 2025 (we encourage early applications, as we'll be reviewing and interviewing candidates throughout the campaign.)

Salary: £36,900 - £41,000 (plus London weighing where applicable £3,500)

Contract: 12 month FTC, full time

Based: Homebased with monthly travel to the London Office

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.

Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations. 

Who we are looking for:

• A Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries. 
• Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.   
• This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 
• This role will also deliver general administration and data processing as required. 
• This is a full-time position for 35 hours per week. The salary for this position is £25,617.80 per annum.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
• Eligibility for a Blue Light Card

Where you will be working: Homebased, with occasional travel when required.

About our application process:

To apply for this role please click the Apply button below.

As part of your application, you must provide a supporting statement that outlines your suitability and experience for the position. This statement should refer to the job description and person specification, and clearly demonstrate how you meet the requirements for the role.

Your supporting statement should specifically address the following three questions:

• The role requires extensive administration experience and use of different systems at the same time. Can you please outline your administration experience and systems you have used in previous employment?
• The Customer Relations and Sales Officer role is very fast paced, and you will be having meetings with customers/colleagues and responding to many emails each day. Could you please give an example of when you have had to use your time management, prioritisation and multitasking skills?
• The role is a remote role which requires substantial self-discipline and lone working. Can you outline your experience in this and how you effectively managed your workload?

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.