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Closing in 2 days
Shelter, London (Hybrid)
£63,325 per year
Posted 3 weeks ago
Closing in 4 days
Katherine Low Settlement, Remote
£18,000 - £20,000 per year
We are looking for an experienced, dynamic and proactive fundraiser to join our team.
Posted 1 week ago
Closing in 5 days
Charity People, London (Hybrid)
£14.87 per hour + £1.79 per hour holiday pay
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Making The Leap, London (Hybrid)
£55,000 per year
MTL are seeking an ambitious senior marketing/communications professional to lead our external affairs function.
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Ascension Community Trust, Greater London (On-site)
£21,597 per year
Posted 1 week ago Apply Now
Good Company (Surrey), Epsom, Surrey (On-site)
£27,000 per year
An exciting opportunity to help Good Company with the implementation of our new Fundraising Strategy
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Closing in 3 days
Cystic Fibrosis Trust, Central London (Hybrid)
£40,000 plus either £3,000 London Weighting or £450 home allowance per year
Posted 1 week ago
Royal College of General Practitioners, London (Hybrid)
£ 36,798.94 - £40,375.40 (Pro rata 28 or 21 per week)
Posted 1 week ago
Closing today at 09:00
Refuge, Lambeth (On-site)
£34,703.5 per year
Posted 2 weeks ago
British Heart Foundation, London (Hybrid)
£50,000 - £52,000 p/a + benefits
Posted 4 days ago
Page 39 of 44
Epsom, Surrey (Hybrid) 12.1 miles
£38,000 - £42,000 per year
Full-time
Contract (12 months)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Make a meaningful impact through people focused change and engagement.

Are you passionate about creating exceptional workplace and volunteer experiences? Do you have the expertise to guide organisations through change with empathy, clarity and connection? If so, we’d love to hear from you.

We’re looking for a Senior Engagement & Change Officer to help bring Samaritans’ internal engagement plan to life, supporting how we communicate, engage and inspire our staff and volunteers across the UK and Ireland. You’ll play a vital role in shaping our internal culture and driving positive, inclusive change across the organisation.

Working alongside key stakeholders, including senior staff and volunteer leaders, you'll be responsible for developing and delivering impactful internal communication plans to support key projects and campaigns, helping us explain changes, showcase achievements, share stories and save lives.

About the Contract​

  • 12 month fixed term contract
  • £38,000 to £42,500 per annum depending on experience plus benefits
  • Full time (35 hours per week)
  • Hybrid working - linked to our Ewell (Surrey) office with home and office working
  • Office based working encouraged as a minimum of 2 days per month
  • We are passionate about flexible working, please talk to us about your preferences.
  • Due to the urgency of this role, we are ideally looking for someone to join us as soon as possible. We are unable to consider individuals with more than a one month notice period.

About the Role​

  • Lead change engagement – Provide expert change management support for key cross-organisational projects, ensuring our people feel heard, informed and involved.
  • Engage and connect – Support the delivery of our internal engagement plan, ensuring volunteers and staff across all locations are kept engaged and connected.
  • Listen and act – Help manage our biennial engagement surveys, delve into the results, and project manage the follow-up actions that truly make a difference.
  • Create compelling communications – Write and coordinate thoughtful, clear and inclusive internal communications that support key changes and build trust.
  • Build capability – Support colleagues in developing their own communication and engagement skills, helping us embed good practice across teams.
  • Champion collaboration – Work closely with senior leaders, teams, and volunteers, including the Executive Leadership Team and Board members – to keep engagement aligned with our values.​

Full job description available here. 

About You:​

To be successful in this role, you’ll need:​

  • Experience managing change and engagement projects, ideally across complex organisations.
  • Strong stakeholder management skills, with the confidence to work with senior staff and volunteers.
  • A genuine commitment to positive staff and volunteer experience, diversity and inclusion.
  • Excellent written and verbal communication skills, able to adapt tone and style.
  • Comfortable managing multiple projects in a fast-paced environment.
  • A proactive, well-organised and solutions-focused approach.
  • Experience working in a charity or not-for-profit setting, and/or with volunteers, would be beneficial.​

Why Join Us?​

At Samaritans, we believe fewer people should die by suicide. You’ll be at the heart of a nationally recognised programme, working in a supportive team committed to evidence-based, compassionate change. Your work will directly contribute to saving lives and supporting people in crisis.​

Working at Samaritans​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

Being Inclusive ​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. ​

Application ​

We’re moving faster than usual for this role because it’s critical to our current work. While this isn’t our usual approach, on this occasion we may need to interview candidates ahead of the closing date. We value your time and interest in our cause and in this case, we recommend only applying if you are able to start quickly, and are also available to attend virtual interviews in the weeks either leading up to or immediately after the closing date for applications.​

If this sounds like the opportunity for you, please upload your CV and answer the questions in the application. Applications will close at midnight on Thursday 3 July 2025, with video interviews currently scheduled to take place w/c 7 July – or earlier, if suitable applications are received before the closing date.​

We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. Your written and verbal communication skills need to be of a high standard for this role and we want to see your style and personality really shine through in your responses. While it’s important that your application stands out from the crowd, we also want it to showcase you and your strengths – not that of a chatbot!

Posted by
Samaritans View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 19 June 2025
Closing date: 03 July 2025 at 00:00
Tags: Administration, Campaigns, Communications, Project Management, Volunteering Management, Content Writing / Copywriting, Culture, Customer support, Database Management, Delivery, Engagement / Outreach, Internal communication, Public Relations

The client requests no contact from agencies or media sales.