Health jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of Job
To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership. To empower and enable members Living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England.
SHINE has over 14,500 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer.
Our Little Stars project for 0–12 year olds has been established for over 3 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place.
We are looking for someone who can cover the Essex, Suffolk & Norfolk area. You will be home based but will be required to attend clinics in this area and London, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally.
Shine will offer you:
- A competitive salary of £28,471 (pro-rata for part-time hours)
- Regular working hours, and no shift work (some very occasional weekends or evenings)
- 3% pension contribution
- 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
- Additional annual leave due to length of service
- Opportunity to purchase additional annual leave
- Broadband allowance
- Life insurance after 12 months’ employment
- Access to our Employee Support Programme
- Support to learn and develop
Please see the full Job Description & Person Specification below and on our website.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role, please contact Sarah Carrier, England Services Manager by email to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
Closing date: Monday 15th September 2025 11pm
Interviews: Friday 26th September 2025
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
*Please note applications without a supporting statement will not be accepted*
Providing specialist advice and support for spina bifida and hydrocephalus




The client requests no contact from agencies or media sales.
About the role:
Join us at Single Homeless Project (SHP) and become part of the Lewisham Vulnerable Adults Accommodation Service (LVAAS), a vital support service providing accommodation-based support across properties in Brockley and New Cross. We work with people experiencing homelessness who face a range of complex challenges, offering tailored support to help them regain control of their lives. In this role, you’ll build strong, trusting relationships with clients, supporting them to develop essential life skills, improve their wellbeing and connect with the wider services they need to thrive.
As a Project Worker, you’ll collaborate closely with internal teams and external partners to deliver meaningful, person-centred support that leads to real progress. You’ll also take responsibility for ensuring that our properties are safe, well-maintained and compliant with health and fire safety regulations; creating a stable and secure environment where clients can begin to rebuild.
This is more than just a role; it’s an opportunity to grow within an organisation that invests in your development and values your contribution. If you bring the right values, passion and commitment, we’ll support you to build your skills and confidence, helping you grow your career while making a life-changing impact on those we support.
About you:
- Resilient and innovative, with a commitment to working collaboratively, within a recovery framework.
- Empathetic and compassionate and genuinely care about people facing hardship and want support their journey to independence.
- Non-judgemental and able to meet people where they are, respecting their experiences.
- Respectful and treat all clients with kindness, fairness, and dignity.
- Committed to learning, open to training, supervision and ongoing development.
- Patient and resilient remaining calm and supportive, even when challenges arise.
- Team player who works well with colleagues and contribute positively to the service environment.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 24th August at midnight
Interview date: Wednesday 3rd and Thursday 4th September online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role
- Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
- Conducting person-centred assessments with those who self-present at the service for support
- Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness.
- To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
- To work with partner agencies to provide joint support to service users where appropriate
- To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
- You will have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




The client requests no contact from agencies or media sales.
Deputy Head of Service (Shared Lives)
Salary: £45,000 per year
Job Ref No: DHOS072025
Hours: 37 hours per week
Location: Office closest to applicant (listed in the job description)
Contract type: Permanent
Are you passionate about making sure people have a voice and a choice when it comes to their care? Fancy a new role you can get your teeth into and make a big impact?
We’re on the hunt for a new deputy head of our Shared Lives service.
What is Shared Lives?
Shared Lives is a little bit like fostering, but it’s for adults who need some support to live as independently as possible. Someone who needs support goes to live with one of our ace Shared Lives carers and they support them to live their best lives, do all the things they love and be part of their communities. PSS invented Shared Lives back in 1978 and it’s now become a national model of care that lots of other social care providers run. We’re really proud of that. It’s the most brilliant, safe and cost-effective form of care there is (and we’re not just biased – in October 2023, CQC rated 97% of Shared Lives schemes in England as good or outstanding, in comparison to just 78% for the wider social care sector!).
We have Shared Lives schemes in seven different places across England and North Wales – and we’ve got big plans to add to that.
What do we need out deputy head of Shared Lives to do?
Alongside the head of Shared Lives, your job will be to make sure each one of the services in Shared Lives is absolutely top-notch in every way:
- They provide excellent support to the people who use our Shared Lives service
- They support people to reach their goals
- Any issues that crop up are dealt with effectively and in line with our policies and procedures
- They run effectively and like clockwork (but are flexible enough to change things up when it’s needed – even if it’s how things have always been done);
- They’re performing well financially, they’re sustainable and they’re cost-effective
- Carers, PSS Shared Lives teammates and people we support all feel really well informed, motivated and part of a big family
- Our service is getting better all the time
You’ll be supported by a cracking team of service managers who will lead each of the seven individual regional services within Shared Lives. They’ll be looking to you to help them review and develop their services, looking at best practice and national/local strategic priorities together.
On a day-to-day basis, your work would involve things like:
- Getting behind our Shared Lives teams and offering them your support with Care Quality Commission (CQC) compliance, safeguarding reports and complaints
- Leading the way when we win new contacts in new areas of the UK (the plan is to grow our schemes)
- Deputising for our head of Shared Lives: maintaining the risk register for services, identifying, managing, monitoring and escalating risks appropriately when our head of Shared Lives isn’t around
- Helping keep our Shared Lives carers and supported people feeling happy, connected, motivated and part of our big Shared Lives family
- Finding out what our carers and supported people need and how they feel things are going by heading out on the road to meet them
- Supporting our Shared Lives communications and engagement manager with nailing any info and insights they need for their role by sharing what you know, and supporting them with maintaining and introducing communications and engagement initiatives
By 2029, we want to make PSS the most inclusive place it can possibly be, where everyone feels like they belong – and you’ll need to play your part, along with everyone else at PSS, to make it happen.
Check out the full job description on our website for more info about what you’ll need to do in this role.
So what are we looking for?
We’re on the hunt for someone who (amongst other things):
- leads teams brilliantly and especially through periods of change, has great people skills, communicates well and brings people along with them on the journey;
- is open-minded, determined, professional, big-hearted and genuine;
- understands and knows lots about the relevant quality and regulatory frameworks for health and social care;
- builds fantastic relationships with people;
- is self-aware and takes accountability for results whether they’re good or bad;
- loves driving continuous improvement strategies to make sure we’re getting nothing but excellent outcomes for the people we support; and
- has a degree in health or social care, or an equivalent qualification
Have a look at the person specification within the job description for more info about what we’re looking for.
Before you apply, we just want to let you know some key information about our selection process:
We have an equity, diversity and inclusion (EDI) policy, which aims to remove any kind of discrimination in employment. Our candidates are selected on merit only, which means they’ll be given equal opportunities no-matter what their age, disability, gender, sexual orientation, marital status, race, religion or beliefs might be.
Once you hit that ‘apply’ button, you’ll be taken across to an online recruitment system called Applied. Applied is the only hiring software with diversity and fairness built into every step of the process and we’re very proud to partner with them to help us give you an unbiased recruitment experience.
Applied wants to make sure its doing its job by finding out more about the socio-economic backgrounds of people applying for roles through their site. Once you register your details on the Applied site, you’ll be asked to give a bit of info about you: things like your age, gender, ethnicity, etc. You’ll also be asked questions around whether your parents went to university and whether you had free meals at school. These questions are set by Applied experts based on extensive research and expertise, and you can find out more about this here.
This information is completely anonymised, and here at PSS, we never see answers linked to a candidate’s name. The answers you give here don’t form any part of our decision-making. We only receive combined data about an applicant pool (and only when there’s enough applicants to ensure that answers can remain anonymous). We report on this data every quarter to help us find out if there’s anything in our process that harms the chances of success for candidates from minority groups and any possible steps to help improve this.
If you still prefer not to answer, that’s no problem at all - there’s also an option to select ‘prefer not to say’. The only EDI-related information that we will learn about you is if you tell us that you have any reasonable adjustments needed at any part of our process.
Your trusty candidate pack will also help you get a feel for what it’s like to work with us, find out what we’re looking for, explain the recruitment process and help you decide whether you can see yourself as a part of our amazing team. Each section is crammed with hints and tips to help you make a great application, so please take the time to give it a good read.
Please feel free to get in touch with us if you have any questions about the above.
We also welcome any feedback you might have about our approach so there’ll be plenty of opportunities for you to give this as part of the process.
Like the sound of it?
Come and join us!
Closing date: Friday 19th September 2025
PSS values the importance of diversity
The client requests no contact from agencies or media sales.
The role of Senior Hospice at Home Paramedic/Nurse is in place to provide high quality specialist palliative nursing care, skills, advice and support to patients, carers and those important to the patient. This role will support the delivery of planned and unplanned care across Rennie Grove Peace Hospice.
You will work across shifts covering 7am-9.30pm. Although based in the community, post holders may occasionally be required to work in other Rennie Grove Peace Care settings in order to ensure adequate staffing levels and to gain experience of the wider hospice delivery of care.
You will therefore need to demonstrate your abilities in the following areas:
- Proactively contribute to the delivery of high-quality safe evidence-based care.
- Responding to SOS calls visiting patients in their own home to provide palliative and end of life care.
- To lead on and coordinate assessment, planning and evaluation of individualised patient centred care. Ensuring a holistic approach that is sensitive and responsive to the patients’ ever changing needs.
- To be responsible for the coordination and smooth running of a shift and visits ensuring it is well organised.
- As a member of the wider Rennie Grove Peace Care staff sign up and demonstrate delivery of the organisational agreed mission, vision and values.
- Acting as a Rennie Grove Peace ambassador within the community.
- As a lone worker be responsible for your own and others safety by adhering to the Lone Worker policy and procedure requirements.
ARE YOU READY TO MAKE A DIFFERENCE? Click ‘Apply Now’….
All candidates must have the right to work in the UK.
Please note, we do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.
If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.
Our commitment to Equality and Diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior roles in our sector-leading Philanthropy team don’t come up often — and when they do, they’re career-defining. Are you a relationship-led fundraiser who thrives on securing transformational gifts? Do you want to work with inspiring senior volunteers and philanthropists to change the lives of seriously ill children? If so, join our talented and supportive team and play a pivotal role in funding life-changing research and world-class healthcare.
Salary
The salary for this position is £52,526 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Lead and deliver on a personal fundraising target of £1.5m+, securing six- and seven-figure gifts and multi-year pledges from high-net-worth individuals and charitable trusts.
- Recruit, inspire, and work alongside senior volunteers, campaign boards, and influential supporters to drive ambitious fundraising activity.
- Manage a portfolio of donors and prospects using insight-led approaches to maximise long-term engagement and impact.
- Oversee campaign events, communications, and bespoke proposals, ensuring strategies align with income targets and supporter experience goals.
- Provide inspiring line management to a small team, supporting professional growth and wellbeing.
Skills, Knowledge and Expertise
- Proven track record of securing six- and seven-figure philanthropic gifts.
- Experience working with senior volunteers and campaign boards to deliver major fundraising initiatives.
- Strong strategic leadership and the ability to galvanise a team to meet ambitious targets.
- Exceptional relationship management, influencing, and presentation skills.
- Creativity, innovation, and resilience in achieving results under pressure.
About the team
You’ll join our sector-leading Philanthropy team — recognised as one of the most high-performing and respected in the charity sector. We partner with some of the most generous and committed philanthropists in the UK and beyond to transform the lives of seriously ill children.
Our talented and supportive team of 20+ works closely with colleagues across fundraising, clinical, and research teams to create inspiring, high-impact opportunities for supporters. In partnership with senior volunteers and committees, we drive landmark campaigns including the £300 million Build It. Beat It. appeal and the Tick Tock Club, with exciting plans for a major new research-focused campaign on the horizon.
Benefits
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
The role of Senior Hospice at Home Paramedic/Nurse is in place to provide high quality specialist palliative nursing care, skills, advice and support to patients, carers and those important to the patient. This role will support the delivery of planned and unplanned care across Rennie Grove Peace Hospice.
You will work across shifts covering 7am-9.30pm. Although based in the community, post holders may occasionally be required to work in other Rennie Grove Peace Care settings in order to ensure adequate staffing levels and to gain experience of the wider hospice delivery of care.
You will therefore need to demonstrate your abilities in the following areas:
- Proactively contribute to the delivery of high-quality safe evidence-based care.
- Responding to SOS calls visiting patients in their own home to provide palliative and end of life care.
- To lead on and coordinate assessment, planning and evaluation of individualised patient centred care. Ensuring a holistic approach that is sensitive and responsive to the patients’ ever changing needs.
- To be responsible for the coordination and smooth running of a shift and visits ensuring it is well organised.
- As a member of the wider Rennie Grove Peace Care staff sign up and demonstrate delivery of the organisational agreed mission, vision and values.
- Acting as a Rennie Grove Peace ambassador within the community.
- As a lone worker be responsible for your own and others safety by adhering to the Lone Worker policy and procedure requirements.
ARE YOU READY TO MAKE A DIFFERENCE? Click ‘Apply Now’….
All candidates must have the right to work in the UK.
Please note, we do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.
If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.
Our commitment to Equality and Diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Substance Misuse Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Substance Misuse Worker
Location: Catford, Lewisham (Approximately 11 minute walk from Bellingham Station - Thameslink and Southeastern rail services) - The service works across two properties which are located in close proximity to each other. This service has step free access.
Salary: £29,000 (Full Time Equivalent)
Shift Pattern: 22.5 hours per week, Monday to Friday 3 days a week which can be discussed directly with the hiring manager at interview
About the role
We are seeking a Substance Misuse Worker who has a specialism in mental health and substance use to join our team in Catford. You will be based within a 24 hour service which provides enhanced rehabilitation support to adults who have been diagnosed with severe and enduring mental health, who would benefit from an intensive rehabilitation and recovery-focused approach. Within this role, you will provide specialist knowledge and experience to support the wider team and residents to help them to overcome their personal barriers.
You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills. You will be a specialist in comorbidity, supporting the team to achieve positive outcomes for our residents. Some of your duties will include:
- Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
- Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
- Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
- Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
- Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.
About you
We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. Qualifications are desirable if paired with practical experience which is relevant to this role. We look at individual characteristics with the ability to engage with various people who may not want to receive the support, able to build trusting professional relationships, and able to demonstrate resilience, solve challenges, and be proactive. If this sounds like you, take a look at the further criteria:
- Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
- Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
- Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
- A commitment to promoting recovery, harm reduction, and active involvement in care planning
- Ability to apply relapse prevention models to promote sustained recovery and harm reduction
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting for a brilliant, committed and experienced Service Manager to lead the delivery of Ella’s service model. Leading the frontline team, the postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service for women who have experienced trafficking and/or sexual exploitation. As part of the management team, the postholder will contribute towards the development of Ella’s services.
You will be a skilled communicator, capable of developing strong partnerships and working effectively with other community organisations and agencies across London. This is an exciting opportunity to play a key part in enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.
Two reasons why you should join Ella’s
-
You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
-
You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description and person specification
Service delivery
-
Lead the day-to-day management of Ella’s safe houses, and outreach services
-
Ensure all caseworkers provide high-quality, holistic support tailored to each woman’s needs
-
Ensure casework systems are used consistently and effectively across the team
-
Oversee accurate and timely completion of risk assessments, support plans, and case notes
-
Provide emotional support and hands-on casework guidance where needed
-
Coordinate referrals and ensure women are welcomed into the service with care and dignity
-
Lead regular reviews of support plans to ensure women are progressing through recovery stages
-
Ensure a smooth and responsive referral process into Ella’s services
-
Ensure all data is kept up to date for monitoring, evaluation, safeguarding, and reporting purposes
-
Contribute service data to support funding applications and impact reporting
-
Provide regular service updates to the Head of Services and contribute to strategic conversations
Volunteer coordination
-
Induct, train and oversee social work students and/or interns placed within the home
-
Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
-
Adhere to and ensure all students and interns have a good knowledge of Ella’s casework management forms and recording systems and oversee the consistent use of these
-
Provide regular supervision to students and interns
Safeguarding & health and safety
-
Act as Safeguarding Lead for frontline services
-
Manage all safeguarding concerns in line with Ella’s policies and procedures
-
Work with the Head of Services and Safeguarding Trustee to strengthen safeguarding culture and processes
-
Promote a safe working environment for staff and service users, including regular risk assessments
-
Ensure all frontline staff are trained and confident in safeguarding procedures
-
Respond calmly and professionally to emergency situations
-
Protect the confidentiality and security of all Ella’s locations
-
Ensure robust procedures are in place for health and safety across safe houses
Team management
-
Provide line management, supervision, and ongoing support to accommodation and outreach caseworkers.
-
Lead recruitment, induction, and training for frontline staff and interns.
-
Manage the internship programme, including allocation, supervision, and development.
-
Coordinate regular team meetings and reflective practice sessions.
-
Support wellbeing of all frontline staff in partnership with Ella’s HR Officer.
-
Oversee team and managers rotas and ensure staffing for on-call cover.
-
Contribute to the recruitment and retention of a strong volunteer and intern team.
-
Monitor and review demanding caseloads to support effective casework and prevent burnout.
Service development and partnerships
-
Identify gaps and opportunities for improvement in service delivery.
-
Implement structural changes to improve quality and efficiency of support.
-
Build and maintain local partnerships within the VAWG and anti-trafficking sectors.
-
Represent Ella’s at operational-level partnership and multi-agency meetings.
-
Contribute to the development of service-related policies, ensuring input from staff and survivors.
-
Work alongside the Head of Services and senior management team to shape future service plans.
Benefits
-
Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures.
-
We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team.
-
Access to a professional supervisor.
-
28 day holiday, plus bank holidays.
Special conditions
-
An enhanced Disclosure and Barring Service check will be undertaken.
-
This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
-
The role is subject to a 6-month probationary period.
-
The postholder is expected to take part in the out of hours on-call service.
-
Ability and willingness to work flexibly, and at all Ella’s locations as required, is necessary for this role - it is therefore suited to someone with quick and easy access to London based properties in the case of emergencies.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
-
We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
-
We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
-
We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service.
We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
HIV Support Worker – Wakefield (14 hours per week)
We are also recruiting for a 28-hour Support Worker role in Leeds.
We are open to one person covering both roles as a single full-time position (around 35 hours) across both locations.
About the Role
You will provide person-centred support to people living with HIV, working collaboratively to promote independence, dignity, and equality.
Key Responsibilities:
- Provide comprehensive case management for people living with HIV
- Develop personalised self-management plans that inspire hope and demonstrate possibilities
- Advocate fearlessly for service users, challenging discrimination and stigma
- Facilitate empowering group sessions and workshops
- Build partnerships across healthcare, housing, benefits, and community services
About You
We’re looking for someone who:
- Has worked with diverse, marginalised, or disadvantaged communities
- Can co-create care and support plans with service users
- Has experience providing advocacy for vulnerable individuals
- Can design and deliver engaging group activities
- Communicates empathetically, building trust and rapport
- Is confident using IT systems and client management software
What We Offer
Join an organisation with over 40 years of experience fighting for equality and supporting marginalised communities. Benefits include:
- 25 days’ annual leave plus bank holidays (pro rata)
- Employee Assistance Programme (includes income protection)
- Enhanced maternity and paternity pay
- Cycle to Work scheme
- Enhanced occupational sick pay
- Flexible working arrangements
- Birthday leave
- Monthly supervision and support
- Comprehensive training programme
An Inclusive Environment
BHA for Equality is committed to diversity and welcomes applications from all backgrounds, particularly those with lived experience of marginalisation.
How to Apply
Download and complete an application form from our website.
Your application must detail how you meet the points in the person specification.
Due to the nature of this post, a Disclosure & Barring Service (DBS) check will be required for the successful applicant.
The client requests no contact from agencies or media sales.
Are you excited by the prospect of working for a dynamic and evolving organisation that supports St George's University Hospitals NHS Foundation Trust to build excellence in care, advance research and innovation and enrich the health-care experience?
Do you have experience in managing a Finance Function, training and mentoring staff to fulfil their potential, a proven track record of relaying financial information to non-financial stakeholders and a sound working knowledge of accounting systems?
If so this may be the role for you!
The Finance Manager is a key member of the wider Finance and Operations team and will lead the finance function of the charity and provide excellent finance support for the Senior Executive.
We are looking for an individual who can:
- Maintain a robust financial control framework and provide high quality timely financial management information to ensure effective decision making.
- Prepare annual financial statements and support an efficient external audit process.
- Lead on the annual budget setting and quarterly forecasting processes.
- Deliver continuous finance process improvement and finance training for SGHC staff.
- Support the maintenance of dynamic and strategically aligned partnerships with finance colleagues across all our key stakeholder groups.
SGHC provides a generous benefits package including defined contribution pension scheme, life insurance, flexible working, enhanced maternity package, extended leave, development and well-being days. season ticket loan and an employee assistance programme.
ROLE PURPOSE
To manage the finance function of the charity and provide excellent finance support for the Senior Executive which will include:
- Maintaining a robust financial control framework and providing high quality timely financial management information to ensure effective decision making.
- Preparing annual financial statements and supporting an efficient external audit process.
- Supporting the annual budget setting and quarterly forecasting processes.
- Leading on continuous finance process improvement and finance training for SGHC staff.
MAIN DUTIES & RESPONSIBILITIES
1. Staff management
1.1. Carry out all line management duties in line with organisational policy and procedure, including:
- Diversity and inclusion - encouraging an inclusive environment.
- Recruiting and inducting good quality staff o Proactively addressing performance, conduct or other employee relations issues.
- Support and coach your direct report to ensure objectives and development goals are achieved.
2. Management of Income and Payments Processing Operations
2.1. Responsible for ensuring that all fundraising and investment income is accurately recorded in the finance system.
2.2. Ensure the reconciliation of all income data from the bank against Raiser’s Edge (CRM system) to ensure data is accurate and complete and then recorded in the finance system once reconciled.
2.3. Manage an efficient and effective Accounts Payable function, ensuring that the work performed by the Senior Finance Assistant is at the required standard.
2.4. Lead on all communications with internal stakeholders, including Trust finance and Special Purpose Fund Advisers, to resolve any issues arising and produce monitoring reports on a regular basis.
3. Transactional accounting and fund management
3.1. Ensure systems are in place to identify and correctly record restricted donations, so that these are properly monitored and utilised.
4. Financial Control Framework
4.1. In consultation with the Director of Finance & Operations, ensure that appropriate controls, processes and procedures are in place, regularly reviewed and assessed for operational effectiveness.
4.2. Review and update Finance Procedures and effectively communicate these to staff, arranging training where necessary, within the Finance Department and across the Charity.
4.3. Ensure effective maintenance of the balance sheet, including regular key control account reconciliations (bank and other).
4.4. Monitoring of balances with the Trust, ensuring these are promptly settled, with discrepancies investigated and resolved.
5. Management Reporting
5.1. Delivery of timely and accurate monthly management accounts for the Charity, including enhancing the production process and communication of timetables.
5.2. Co-ordinate the production of narrative reports to support review by the Director of Finance & Operations.
6. Financial reporting and audit
6.1. Lead the Finance team in the production of financial statements which are fully compliant with the Charity SORP to meet required audit and Board approval deadlines.
6.2. Lead the relationship with external auditors and all arrangements surrounding the annual audit fieldwork.
6.3. Preparing required audit documentation in accordance with agreed timetables.
7. Budgeting and Forecasting
7.1. Assist the Director of Finance & Operations in the production of annual budgets, working closely with budget holders within the Charity to ensure completed in accordance with agreed timescales.
7.2. Lead on the quarterly re-forecast process, producing relevant analyses to understand and monitor key changes.
8. Banking and Investments
8.1. Work alongside the Director of Finance & Operations to maintain a strong relationship with the Charity’s banking and investment managers and take the lead on the day to day administration of the banking arrangements.
8.2. Ensure that bank mandates are up to date.
9. Systems and Data
9.1. Finance system
- Liaise with Application’s Supplier and Trust Systems support team in the maintenance and development of the finance system, ensuring essential maintenance are carried out as necessary to prevent cyber fraud and maintain data integrity.
- Provide support to the Finance team for the accounting functionality within the finance accounting application and its integrated systems.
9.2. System maintenance and training
- Support the Director of Finance and Operations with managing user access, permissions and privileges on the finance system, ensuring that any changes to staff are reflected immediately.
- Ensure all new staff are trained on the Finance System and that current staff receive updates as necessary.
Any other duties commensurate with the post as requested by the Director of Finance & Operations.
The client requests no contact from agencies or media sales.
A Full-Time opportunity with a new project at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
Smoking Cessation Advisor
Hours: Full-Time, 37.5 Hours per week, Monday – Friday
Contract: Fixed Term Contract to 31st March 2027
Salary: £27,113.00 per annum
Salary Scale Point: 15 (April 2025)
Location: Based in our Cambridge office with travel across Cambridgeshire and with the option for hybrid working
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
About the Role and the Project
We are seeking motivated and enthusiastic individuals who will be responsible for coordinating and providing a flexible solutions-focused service to those accessing existing CPSL Mind services. This role requires a proactive, “can do” approach that focuses on innovative approaches to supporting people to achieve their goals around a healthier lifestyle. Working alongside colleagues already providing mental health support to individuals through existing services, this role will provide assessment and specialist support, alongside the trusted professional.
This service is aligned to smoking cessation principles as outlined by the National Centre for Smoking Cessation and Training (NCSNT).
You should be passionate about promoting positive mental health, have excellent verbal and communication skills along with the confidence to promote Smoking Cessation messages, and the service internally and externally.
Closing date: 31st August 2025
Interviews: To be advised
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.
No agencies please.
JOB DESCRIPTION
Working to specific income targets, the Supporter Engagement Manager is responsible for acquisition campaigns including regular giving, direct mail appeals, online fundraising, legacys; retention campaigns including ongoing stewardship to increase supporter engagement. You will grow relationships with supporters and work closely with wider fundraisering team to devise and execute creative and effective stewardship journeys. You will have a sound understanding of fundraising membership schemes and sector regulations, with knowledge of best practice CRM and/or fundrasing database.
The Supporter Engagement Manager will work with the Senior Head of Supporter Engagement to develop the strategy for increasing income across all individual giving streams and then work with the Marketing and Communications Manager and the wider team to impliment it. You will play an instrumental part in creatively engaging supporters to get involved in our high-value campaigns, events and regular giving programme. This includes our annual matched-funding campaign and reoccuring giving programmes, which last year raised £1m and £150k respectively. The post-holder will be key in taking the Individual Giving programme to the next level, providing proactive engagement opportunities and efficiently work with data to provide timely, targeted, relevant and engaging communications to our various supporters.
ABOUT YOU
You will be a dedicated, organised and experienced in managing Individual Giving income streams, with proven expertise in stewardship and donor care, including the design and delivery of impactful supporter journeys. You will show creativity and determination to succeed. This role requires you to be collaborative and solution-focused, with the confidence to lead initiatives, influence outcomes, and drive continuous improvement. An exceptional and eloquent communicator, committed to relationship-building and creating meaningful experiences that make supporters feel valued and part of a greater mission.
Noah’s Ark Children’s Hospice is an equal opportunity employer.We welcome applications from groups who are currently under-represented in our staff.
Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
We help children who are seriously unwell make the most of every day





Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community & Events Coordinator
Part-Time – 20 hours/week
Salary – £27,000 per annum (FTE)
Location – Remote (with occasional meet-ups in Bath)
About Us
Millimetres 2 Mountains Foundation (M2M) is a charity dedicated to helping individuals rebuild their lives after experiencing physical or emotional trauma. Founded by former professional rugby player Ed Jackson and his wife, Lois, following Ed’s life-changing spinal injury, M2M uses the power of adventure, nature, and community to support people on their journey of recovery.
At the heart of the charity lies the M2M Development Programme - a bespoke, holistic support system tailored to each beneficiary’s unique recovery journey. Through one-to-one mentorship, a nurturing community, and the transformative power of the outdoors (culminating in life-changing mountain expeditions abroad), M2M empowers individuals to rediscover purpose, rebuild confidence, and move forward with lasting resilience. We take on eight new beneficiaries each year, supporting up to 24 individuals at any one time. Guided by our ‘inch-wide, mile-deep’ philosophy, we focus on depth of impact over scale, ensuring each person receives the tools, encouragement, and care needed to create life-long change. This includes access to grants for physiotherapy, psychotherapy, job retraining, and any other support essential to their growth. Everyone is met exactly where they are, with a personalised plan that reflects their goals, challenges, and potential.
In addition to our core programmes, M2M runs Together Outdoors - an initiative that harnesses the healing power of nature and connection through community-based mental health walks. Led by trained volunteers and Life Coaches, these walks offer safe, inclusive spaces for honest conversations, emotional support, and personal growth. Whether on a remote peak or a local path, M2M believes in the life-changing potential of movement, shared experience, and the great outdoors.
M2M is an inclusive, people first organisation. A core part of achieving our mission is that our workforce is diverse and reflective of the community that we serve. There will be no discrimination in our recruitment and selection processes, nor when considering pay and benefits.
The Role
We’re seeking an organised, enthusiastic Community & Events Coordinator to help us deliver our Together Outdoors community walks and events, as well as key moments within our M2M Development Programme for beneficiaries. This role will play a vital part in deepening relationships with our growing supporter base and expanding our impact. You’ll work closely with our Charity Manager, Co-Founder, volunteers, and external partners to bring meaningful experiences to life.
We’re looking for someone kind, compassionate, and passionate about the outdoors and the power it holds to support mental health. You’ll be a clear communicator and natural team player - proactive, organised, and creatively minded when it comes to solving problems. While experience in fundraising, events, customer service, or administration is welcome, what matters most is a positive, can-do attitude and a willingness to grow. This is a brilliant opportunity to start or develop a career in the charity sector, particularly in events or community engagement.
Key Responsibilities
-
Plan and deliver M2M’s community and beneficiary events, managing logistics, communications, and on-the-day coordination (driving license required) and post-event evaluation.
-
Oversee the M2M UK events calendar and support budget planning for each activity.
-
Coordinate and support volunteers, especially those leading Together Outdoors walks across the UK.
-
Liaise with external providers and partners for UK-based adventure experiences.
-
Manage and maintain our CRM system to track sign-ups, engagement, and communications.
-
Update website content with event listings, registration links, and community updates.
-
Work closely with our social media lead to publicise events, event fundraising campaigns and boost visibility.
-
Support the creation of new wellness and fundraising initiatives in collaboration with the wider team.
-
Helping with fundraising campaign and event logistics, materials and administration to keep everything running smoothly.
-
Contribute to our overall community engagement strategy and identify opportunities for growth and connection.
What We’re Looking For:
Skills & Experience
-
Experience in events coordination or community fundraising (ideally within the third sector).
-
Strong organisational and planning skills, with the ability to manage multiple projects.
-
Excellent written and verbal communication.
-
Experience using CRM systems and confident navigating digital tools.
-
Comfortable updating website content (training provided).
-
A collaborative attitude and ability to engage with people from all walks of life.
-
Basic social media knowledge is desirable but not essential.
Personal Attributes
-
Self-motivated, proactive, and flexible.
-
A natural relationship-builder with a warm, supportive manner.
-
Creative thinker with a passion for community-led initiatives.
-
Adaptable and open to working in a small, evolving team.
-
Are naturally organised with great time management skills.
-
A genuine passion for making a difference in people’s lives.
What We Offer:
-
A fun, purpose-driven working environment with a focus on impact.
-
Flexible, remote working with regular team meet-ups in Bath.
-
Access to exciting charity and industry events and the chance to join one of our abroad challenges.
-
A meaningful platform to gain experience for a career in events/community engagement
-
20 days holiday + bank holidays (pro rata).
-
Pension and maternity scheme.
To Apply
If this role excites you but you’re unsure whether your experience ticks every box, we’d still love to hear from you. We’re looking for the right person to join our team - someone who aligns with our mission and values. While some aspects of the role are essential, we’re open to supporting the development of the right candidate. Don’t hesitate to apply - we can’t wait to hear from you!
Please send your CV and a short cover letter explaining why you'd be a great fit via the Charity Jobs application portal.
Please apply by the 12th of September at Midnight - Please note: Due to a high volume of interest, we may close applications earlier than the stated deadline. We encourage you to apply as soon as possible.
T&C’s.
The charity recognises the value that diversity adds to the work it does and the organisation. We welcome applications from all sections of the communities, and particularly encourage applications from people with lived experience of forced migration and/or those who grew up in the UK speaking English as an additional language – the organisation is committed to interview anyone from these backgrounds who fully meets all the Essential criteria outlined in the Person Specification You will need to undergo an enhanced DBS check if offered the role, as well as provide two references (at least 1 professional). To fulfil the role, you must have the right to work in the U.K. and have a valid driving license.
Please send your CV and cover letter explaining why you feel you'd be a great fit!
The client requests no contact from agencies or media sales.
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.
This appointment comes at the time of a review of our premises needs.
Job description
Job Purpose
Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.
You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.
By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:
- Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
- Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
- Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
- Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.
Key Tasks
Coordinate and implement processes that relate to our staff
- Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
- Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
- Carry out workstation assessments as needed
Premises
- Act as the first line of support for premises and facilities across all our locations.
- Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
- Serve as the first point of contact for all health & safety matters.
- Help establish and maintain safe working practices and policies and undertake basic risk assessment
- Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
- Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
- Support the Director of Finance and Operations in developing and implementing a new premises strategy.
- Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
- Manage the two cleaners.
IT and systems
- Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
- Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
- Coordinate IT stock purchases and monitor asset use across the organisation.
- Work effectively and efficiently with the outsourced ICT provider, Penelope
- Implement processes that maintain effective IT security.
- Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
- Support the Director of Finance and Operations in developing and implementing a new ICT strategy.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to The Director of Finance and Operations
- The role line manages the two cleaners
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing IT and facilities support to the organisation.
- Experience coordinating facilities or office management across multiple locations.
- Experience supporting basic health & safety and premises management.
- Experience coordinating recruitment or onboarding processes
Desirable
- Voluntary sector experience.
- Experience with Salesforce or similar CRMs.
- Experience with implementing or supporting new systems.
- Experience managing IT or telecoms service contracts.
Knowledge & Understanding
Essential
- Good technical skills to navigate various IT systems, highly organised, and solutions focused.
- Good understanding of health and safety compliance requirements and standards in the workplace.
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Understanding of HR processes (recruitment, induction, probation, appraisals).
Skills/Attributes
Essential
- Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
- Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
- High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
- Understanding of IT networks/infrastructure.
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Good understanding of the capabilities and potential of 365
- Advanced AI skills
Additional Requirements
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions.
The client requests no contact from agencies or media sales.