Health policy jobs
About the role:
At Single Homeless Project (SHP), we believe that everyone deserves a place to call home - and the support to make it truly theirs. As a Caseworker in our Tenancy Sustainment Team, you’ll do so much more than help people keep a roof over their heads. You’ll be part of someone’s journey toward stability, growth, and renewed confidence. Whether welcoming someone at the start of their support journey, walking alongside them as they navigate life’s challenges, or supporting them to move on to greater independence, your work will have a lasting impact.
This is a role that develops you as much as it empowers others. Every day brings new opportunities to build trusting relationships, use your creativity to solve real-world problems, and collaborate with a committed team that is shaping the future of housing support across London. You’ll deliver one-to-one, person-led support that enables people to maintain their tenancies, improve their wellbeing, build financial resilience, and engage fully in their communities. Alongside your clients, you’ll draw on a wide network of Single Homeless Project (SHP) and community services to help turn personal goals into meaningful outcomes.
Join us, and you’ll be part of an ambitious, values-led organisation where you’ll grow your skills, stretch your potential, and see the tangible difference your work makes - every single day. Whether you’re just starting out or ready for your next challenge, this is more than a job - it’s a career with purpose.
Caseworker posts are for Mondays - Fridays, 9am to 5pm. The role is based at our office in Kings Cross. There are opportunities to work from home at times. This role will be worked over 2 days per week, set specific working days can be discussed in interview.
About you:
- Strong collaboration skills, able to work effectively with partner agencies and colleagues to deliver high-quality support.
- Self-motivated and organised, with the ability to manage time, prioritise tasks, and work well under pressure.
- Skilled in empowering clients towards independence, inclusion, and financial stability (income, bills, debts/arrears).
- Person-centred approach, with the ability to assess needs, recognise aspirations, and provide tailored support.
- Knowledge of homelessness, housing pathways, and a commitment to promoting diversity and inclusion in practice.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Information:
Closing date: Sunday 29th March at midnight
Interview date: Week commencing on the 6th of April online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an approachable, friendly, people person who feels at ease engaging with people facing homelessness?
Do you have the confidence to hop on the Justlife minibus and participate in outreach to temporary accommodation across Manchester, going out and meeting people where they are? Are you able to adapt to changing situations, think on your feet and problem solve?
Are you passionate about navigating through various systems to get the best outcomes for people who are homeless and living in temporary accommodation?
Are you open to supporting people using a trauma informed approach and reflecting on your practice with colleagues?
If you do want to work for an innovative, collaborative and solution focused organisation that supports homeless adults living in temporary accommodation then please apply! See below for details.
About Us
Why do we exist?
Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.
How do we operate?
Our values guide our work and are very important to us:
- Collaboration before competition
- People before programmes
- Innovation before institutions
What do we do?
Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.
We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.
Why work for us?
Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
Perks of working at Justlife
- Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
- Additional 5 days annual leave purchase scheme through salary sacrifice
- Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
- Cycle to work scheme
- 2 Volunteering days per year
- Access to regular clinical supervision
About the job
About this role:
The role of Specialist Support Worker involves supporting a caseload of clients who are experiencing homelessness and taking part in regular outreach visits to temporary accommodation (TA) across Greater Manchester. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers ensuring that their residents experience of TA is as positive as possible.
This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and substance addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners, including the Probation Service, local council services and other third sector organisations.
The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity.
Making decisions ‘in the moment’ to mitigate risk with clients can place high emotional demands on the job holder. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature, you will experience a range of emotions from joy to grief and as such it requires a high level of resilience and self-awareness to cope with the emotional demands of the role.
The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings.
Key terms and conditions
Job Title: Specialist Support Worker
Hours: 31 hours per week
Contract: Permanent
Normal hrs to be worked: Monday/Wednesday 9am-5pm and Tuesday/Thursday 9am-5.30pm
Location: Justlife Centre, Manchester
Salary: £15.33 p/h (£29,894 per annum pro rata)
Application Process
To apply, please upload an up-to-date CV and a covering letter addressing how you meet the person specification. The person specification details key areas of knowledge, experience, skills and personal attributes required for the role. Please describe in this section, using examples from your experience, how you meet the person specification. Short listing will be based upon how well you demonstrate your ability to meet the person specification in your cover letter.
Use of Artificial Intelligence (AI)
We value authentic applications but recognise that Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.
Deadline for applications is midnight 9th April, but we may close this early if enough suitable applicants are identified.
Provisional interview dates will be the week of 20th April.
Role description
Service Delivery:
Using frontline practical and procedural knowledge of working with people with multiple and compound needs to support them to engage with health care, wellbeing services, benefits and housing services during their housing vulnerability.
This could include, but is not limited to:
- Assisting people in addressing housing, financial, health and wellbeing needs through the support pathway.
- Connecting people with appropriate support services such as substance misuse services, GP, mental health services, advocating on behalf of the client and accompanying them to appointments.
- Supporting the delivery of outreach to TA’s across Greater Manchester on the Justlife minibus. This includes engaging with residents, managers and landlords of TA to build effective working relationships and establish support needs.
- Helping to increase the self-confidence of clients to improve their chances of moving on from their housing vulnerability through one to one key work sessions, group activities and outreach.
- Maintaining regular contact, a listening ear and emotional support during times of crisis.
- Liaising with Landlords and property Managers to identify residents who would like support and to help prevent evictions.
- Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
- Use interpersonal and communication skills to provide support to clients and collaborate with others including colleagues, partner agencies, health care professionals and external agencies through joint working.
- Take duty of care seriously by assessing the client’s social and environmental conditions, identifying and passing on information to and from relevant professionals, ensuring client confidentiality is maintained.
- Use of excellent writing skills to prepare and submit referrals and housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of people.
- Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
- Ensure accurate and up to date client data and case notes are recorded within our Inform database within the standards set by the organisation.
- Carry out light physical tasks, such as travelling to visit people on outreach, shopping, organising deliveries or lifting office equipment.
Service Development:
- Collaborate with the entire Specialist Support team to ensure support requirements are in place for all registered clients.
- Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
- Provide data, reports and impact studies when requested.
- To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.
Research:
- Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of clients in design and delivery of the service.
Responsible to: Service Manager
Responsible for: N/A
This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.
Person Specification
Experience:
- Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group).
- Experience of working with drug and alcohol dependent adults and those experiencing poor mental health.
- Experience of working with people in contact with the criminal justice system.
Skills:
- Care, empathy and skilled in dealing with emotionally vulnerable clients.
- Excellent ability to engage with clients in an empowering manner.
- Effective communication; written and oral skills.
- Effective administrative and IT skills.
- Excellent organisational skills.
- Driving licence holder and access to a vehicle (desirable).
Knowledge:
- Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to feel connected and healthier.
- Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse, homelessness and contact with the criminal justice system.
- An understanding of health and safety and safeguarding policies and procedures that aim to keep staff and clients safe.
Personal Attributes:
- Commitment to equal opportunities in our service delivery.
- High level of self-awareness and the ability to maintain personal wellbeing through periods of pressure and stress.
- Ability to be self-motivated and work well in a team and as a lone worker.
Our vision is to make people’s experience of temporary accommodation as short, safe and healthy as possible.



The client requests no contact from agencies or media sales.
As Community Connector you will play a vital role in fostering meaningful relationships between Raw Material and its diverse local communities, and stakeholders across the education, arts, youth work, community, and social and healthcare sectors.
Working as part of the Programmes Team (and closely with other Raw Material staff) you will develop, coordinate and participate in the delivery of Raw Material’s CEP, building awareness of the charity’s creative and wellbeing programmes, facilities and broader services (e.g. workspaces).
You will develop creative ideas, partnership opportunities and produce and organise activities, events and initiatives that amplify Raw Material’s mission, and boost our reach, increase participation and engagement in our services, and enhance the accessibility, relevance and impact of our work, particularly amongst marginalised communities.
You will champion the use of music and creativity as tools to support wellbeing, personal development and social inclusion; communicate the benefits and value of Raw Material’s programmes and services; and create inclusive pathways for underrepresented and marginalised communities with lived experience to access Raw Material opportunities.
The client requests no contact from agencies or media sales.
About the role:
At Single Homeless Project, we believe every young person deserves the chance to build a life beyond crisis. As our Young Person’s Psychotherapist, you’ll play a vital part in making that happen. Working within our in house Psychotherapy team, you’ll provide one-to-one psychotherapy and co-produced psychoeducation groups for young people aged 16–25. Your work will focus on prevention, helping young people make sense of their experiences and build the tools to manage life’s challenges before they reach breaking point.
You’ll be part of a multi-disciplinary team offering a psychologically informed service - collaborating closely with support staff, managers and other professionals to create safe, empowering spaces where young people can explore their emotions, relationships and aspirations. From helping a young person understand their experiences of trauma, racism, poverty, family violence and parental substance to facilitating group discussions on understanding their emotions, assertiveness and boundaries in relationships.
This is a chance to use your clinical skills where they matter most - in a dynamic organisation that’s committed to growth, reflection and learning. You’ll be supported with regular supervision, access to professional development, and opportunities to shape how psychotherapy continues to evolve across SHP. Join us, and help us break cycles, ignite change and create new possibilities for London’s young people.
About you:
- Experience providing in-person psychotherapy sessions as a qualified Psychotherapist or Psychologist for a minimum of 2 years including substantial post-qualification experience with young people.
- An understanding of complex support needs, including but not limited to mental health issues, complex trauma, substance use, youth offending and physical ill health, along with the potential barriers to engagement with services both residential and in the community.
- An understanding of psychologically informed environments (PIE) and how service development can be achieved in collaboration with clients, staff team and service management.
- Experience of facilitating team led clinical case discussion, providing staff psychological support and critical incident de-briefs.
- Experience of building trust with young people who may be wary of professionals and create a safe, supportive space.
- A commitment to ensuring equality of access to psychological and psychosocial support to young people who face multiple systemic barriers, with the aim of involving young people in shaping their own support and outcomes.
- You’re organised, communicate clearly, and committed to inclusive, anti-discriminatory practice in all you do.
- BCP, BPS or UKCP registration or full BACP accreditation.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 12th April 2026
Interview date: Monday 20th April 2026 at our Head Office in Kings Cross or a Young Person's service in Greenwich.
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Senior Caseworker – Pathways
Location: Disability Action & Advice Centre, 4, Waldegrave Road, Teddington TW11 8HT
Contract: Permanent, Full-time, 35 hours per week
Salary: £30,000 to £36,000 (depending on experience)
Ruils is run by, and for, Disabled people. We exist to remove the barriers that prevent Disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.
Pathways is a specialised welfare advice service that provides information, advice, advocacy and representation for Disabled adults (over the age of 18) living in the Richmond Borough. We work with clients, supporting them to navigate the complex Housing, Benefits and Social Care systems. In this role, you would be providing information, guidance and advice to Disabled people and their families, enabling them to have more choice and control over their lives.
We are also part of a larger network of Disabled-led advice services. Working together, we have developed pathways for Disabled trainee case workers, collated data on Housing and Benefits issues and have fed into important consultations and campaigns.
This is a unique and rewarding opportunity for you to work one-to-one with clients to effect change, whilst also having a positive impact on the wider system.
We are looking for someone who:
- Will bring experience of supporting people with complex welfare, housing or social care issues.
- Is confident advocating on behalf of clients when needed.
- Has an understanding of the welfare benefits system, disability rights and the Social Model of Disability.
- Can break down complex information so it feels clear and manageable.
- Works in a calm, methodical way, keeping accurate records.
- Is compassionate, patient and values-driven.
Duties and Responsibilities:
- Provide timely and accurate advice on welfare benefits, housing and social care to support Disabled people to live independently.
- Analyse clients’ situations, identify solutions and guide them through complex systems, signposting where appropriate.
- Work with clients on a short to medium term basis, helping with referrals, forms, letters, appeals and navigating processes.
- Support clients to gather evidence and prepare for Benefit or Housing applications and appeals, ensuring deadlines are met.
- Attend key meetings and appeals with clients, advocating for them and helping them put their case forward confidently.
- Develop accessible information resources (guides, bulletins) to help clients navigate health, care, benefits and housing systems.
- Build and maintain strong relationships with partners, contributing to forums, campaigns and shared problem-solving.
- Provide supervision and support to trainee caseworkers, including induction, case file reviews and contributing to their development.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive leadership team.
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- A cycle to work scheme.
- An employee assistance programme (EAP).
We operate a Guaranteed Interview Scheme. We will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this Guaranteed Interview Scheme.
A full Job Description and Person Specification can be downloaded below. To apply, please visit our recruitment page via the ‘Apply’ button
Closing date: 17 April 2026.
Interviews: 19 May 2026 (face-to-face).
Our mission is to provide a range of services and activities to enable individuals to be independent and to live life to the full.
Healthwatch Brent, Westminster and RBKC
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.
Healthwatch’s remit covers all publicly funded health and social care services for adults and children.
Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date, planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
Are you an accomplished Health and Social care manager looking for a new exciting challenge? Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS? The Healthwatch senior manager role is for you.
As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.
Key responsibilities
- To Provide strategic management for effective, inclusive and high quality local Healthwatch.
- Supporting the 3 advisory boards to be at their most effective during this period.
- Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
- Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
- Line management of HW managers in each borough.
- Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
- Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
- Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
- Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
- Develop effective partnerships with key staff in health and social care services.
- Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
- Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
- Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
- Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
- Ensure that lived experience and service user involvement is embedded in all evaluation.
- Provide reports to key stakeholders, including The Advocacy Project Trustees, Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
- dentify funding opportunities and work with The Head of Business Development to support funding bids.
- Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
- Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.
General responsibilities
- Participate in team meetings, training and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, safeguarding and risk regulations.
- Work to our mission, vision, and values.
- Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
- Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
- Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
- Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
- Experience of managing through periods of change and uncertainty
- Experience working with diverse communities and tackling discrimination and inequality.
- Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
- Significant leadership or line Management experience including managing, developing and motivating a staff team.
- Experience in contract management and compliance.
- Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.
- Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
- Experience managing a budget.
- Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
- Willingness to attend further training as appropriate and to adopt new procedures.
- Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.
Desirable
- Experience working with volunteer boards and high caliber volunteers.
- Evidence of ongoing personal development and training related to the role.
- Detailed knowledge of NHS systems
- Understanding the public health challenges in Westminster, RBKC, and Brent.
- Experience working with senior managers in public sector bodies.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We help people speak up and make decisions about their health, wellbeing and social care.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy and Advocacy Manager
Position Type: Maternity Cover
Reports to: Founder/Chief Executive
Based at: School Food Matters, Blackfriars Settlement 9 Rushworth Street SE1 0RB (At least three days per week in the office)
Salary: £40,500
Working Hours: 9am-5pm (flexible)
Pension: School Food Matters pays pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays
School Food Matters is closed between Christmas and New Year
Job Purpose
· To lead and shape School Food Matters’ policy and advocacy strategy, ensuring our voice influences national and local decision-making on school food and food education
· To design and deliver campaigns that support and advance SFM’s mission
· To line manage the Press and Communications Officer and Policy and Communications Assistant
Key Tasks
· Lead and provide strategic input to campaigns, convene groups and partnerships
· Represent SFM at external meetings and coalitions such as the School Food Review
· Monitor, analyse and interpret relevant research, policy developments and news, identifying implications or opportunities for SFM
· Oversee the strategic direction of SFM’s external affairs and communications, ensuring all policy, campaigns, and public messaging align with the charity’s mission and priorities
· Provide policy research and analysis to support the activities of the School Food Review
· Oversee meetings and governance for the School Food Alliance
· Provide policy and communications expertise for the Food Education Network workstreams
· Represent SFM at relevant policy consultations, meetings and conferences to influence and inform policy discussions, and deliver presentations as required
· Lead drafting of responses to government consultations
· Working closely with the Press and Communications Officer, provide insights to inform timely media responses to policy developments
· Ensure colleagues are regularly briefed on policy activities, priorities and messages, and run internal workshops to keep them up to date with the school food sector
· Provide strategic input to meeting content for the School Food Review, and support the Policy and Communications Assistant to organise meetings for workstreams
· Oversee the development web content, articles, blogs and newsletter content by the Press and Communications Officer and the Policy and Communications Assistant
· Keep up to date with safeguarding requirements and reporting procedures
· Maintain the ethos of the charity and positively promote our work at all times
· The Policy and Advocacy Manager will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person Specification
Essential
· At least two years post degree experience
· Experience of research and analysis, ideally in a policy environment
· General knowledge of issues around school food, children’s health and food education
· Comprehensive understanding of the UK’s political system
· Experience of coordinating policy/research-based projects
· Experience designing, coordinating and delivering campaigns
· Experience of working in coalitions
· Strong interpersonal skills and ability to maintain relationships with a range of individuals and organisations
· Confident and competent IT skills across Office suite of programmes
· Exceptional oral and written communication skills in fluent spoken and written English, with strong attention to detail and the ability to translate complex data and policies into accessible language and engaging stories and communication materials
· Strong understanding media landscape and social media platforms to oversee the communications activity of the organisation
· Ability to work independently, with high levels of self-motivation
· Good project management, time management and organisational skills and the ability to work under pressure and to meet deadlines
· Energy, enthusiasm, creativity and tenacity
Desirable
· Strong knowledge of the public health, food and education policy landscape
· Experience managing others
· Experience managing projects
· Experience managing meetings
· Experience of working with Drupal CMS
· Experience of working within a network or coalition of campaigning organisations
· Established contacts with media outlets/journalists/bloggers
· Digital campaigning and social networking skills
· Experience writing news articles and blog posts with clear structure, purpose and an engaging narrative
· Experience managing or supervising team members to deliver communications projects effectively
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
Policy and Advocacy Officer (Accountability)
Contract Type: Employee (100%) The contract will be managed by a third party (the EOR: Remote) that will act as the legal employer, handling payroll and compliance, while specifying the applicable British employment conditions
Contract Duration: Fixed term, 3 years.
Team: Policy, Advocacy and Accountability
Reporting to: Policy and Advocacy Manager
Start Date: May 2026
Location: London, UK (n.b. applicants must have the existing right to work in the UK)
About the NCD Alliance
The NCD Alliance (NCDA) is a registered non-governmental organization (NGO) based in Geneva, Switzerland, dedicated to supporting a world free from preventable suffering, disability and death caused by noncommunicable diseases (NCDs). Founded in 2009, NCDA brings together a unique network of over 400 members in more than 60 countries into a respected, united and credible global civil society movement. The movement is unified by the cross-cutting nature of common risk factors including unhealthy diets, tobacco and alcohol use, air pollution and physical inactivity, and the system solutions for chronic NCDs such as cancer, cardiovascular disease, chronic lung disease, diabetes, mental health and neurological disorders.
NCDA is at the forefront of elevating NCDs onto the global health and development agenda through strategic relations with the World Health Organization, United Nations (UN), and governments, with staff around the world, including Geneva, London, and New York City. Our network includes global and national NGOs, scientific and professional associations, academic and research institutions, private sector entities and dedicated individuals.
NCDA’s activities aim to influence policy, raise awareness of NCDs, broker knowledge and good practice to prevent and treat NCDs. NCDA supports capacity development of NCD civil society organizations and alliances, mobilizing a network of 75 national and regional NCD alliances around the world. Our achievements to date include supporting the adoption of landmark political commitments on NCDs – including from the UN High Level Meetings (HLMs) on NCDs in 2011, 2014 and 2018, the global 2025 NCD targets, NCD-related targets in the Sustainable Development Goals and the declaration of the UN HLM on Universal Health Coverage (UHC) in 2019 and 2023. Please find more information about NCDA on our website.
About the role
NCDA is seeking a motivated Policy and Advocacy Officer to support the delivery of a multi-year project focused on advancing national and regional implementation of global noncommunicable disease (NCD) commitments, and to coordinate PAA’s input into global accountability processes, and regional advocacy programs and global campaigns, with a particular focus on government relations and accountability.
The Policy Advocacy and Accountability team (PAA) is looking for a Policy and Advocacy Officer to play a key role in delivering integrated planning across these programs, and key elements of these plans, as outlined:
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Tracking NCD Accountability processes and coordinating PAA’s policy development and engagement
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Support PAA’s tracking and engagement with the WHO process for the extension of the NCD Global Monitoring Framework (GMF).
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Assist in drafting materials, including consultation submissions, policy briefs, and advocacy tool content, to provide information to policymakers and partners.
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Support global accountability policy development, coordinating network feedback, and liaising across the PAA unit for detailed advocacy content and inputs in specific impact areas.
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Regional advocacy and implementation support
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Coordinate PAA priorities and input into the Advocacy Institute’s Regional Programme to help Regional Alliances hold governments accountable for UN High-Level Meeting (HLM) commitments.
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Support Advocacy Institute (AI) regional alliance engagement in global advocacy campaigns with a specific focus on global accountability policy development and advocacy, the 3rd NCD Financing Dialogue (Manila, September 2026), and UHC accountability processes (e.g. UHC-ACT), and the build-up to the UN HLM on UHC.
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Support regional strategy development, including the utilization of existing PAA content and the creation and delivery of advocacy and accountability tools for priority topics.
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Coordinate policy inputs from PAA for Capacity Development-led activities, primarily the regional alliance convenings and NCDA’s Global Forum in 2028.
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Coordinate PAA contributions to Advocacy Institute Alliances’ engagement with WHO Regional Committee Meetings (RCMs).
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Government Relations and Systems Coordination
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Liaise with the Capacity Development (CD) team to improve systems and coordination for government contacts and intel sharing, particularly in countries with AI national and regional alliances.
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Identify opportunities to showcase national and regional NCD policy successes on the global stage.
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Support cross-unit improvements in planning and managing government relations between the PAA unit as well as capitals and regional intergovernmental bodies corresponding with AI grantees.
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Maintain and update systems for tracking interactions with partners, policymakers, and other stakeholders.
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Support the planning and delivery of key events in the run-up to the Global Week for Action Campaign (GW4A).
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Support planning, development, and delivery of a strong campaign during the GW4A.
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Work closely with the Comms and GW4A team on campaign deliverables in the lead up to the GW4A, to be held mid-September (date TBC) on the theme of Leadership and policy implementation.
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Support the transition of campaign focus from HLM4 toward UHC HLM-related calls in 2027.
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Operational and logistical support
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Support unit and organizational operations, as requested
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Contribute to team processes, including note-taking, planning, and reporting
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Collaborating with relevant Operations and PAA team members to deliver in-person and virtual events.
Experience and skills:
Essential
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University degree in public policy, international affairs, or health-related subject with a minimum of 2 years of relevant job or internship experience.
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Experience supporting advocacy campaigns for non-profit organizations.
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Knowledge of global health and the WHO.
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Strong organizational skills with the ability to manage competing priorities and meet deadlines.
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Excellent writing and oral communication skills in English, with the ability to draft reports, briefs, and presentations.
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Strong interest in global public health.
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Capacity to work independently and collaboratively across time zones in an international and multicultural environment
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Strong interpersonal and verbal communication skills.
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Sound knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
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Availability for some international travel.
Desirable
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Additional work experience directly related to engaging in national or regional advocacy
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Policy research skills and experience.
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Knowledge of UN processes and regional health governance.
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Ability to work in additional UN languages.
Terms of Employment
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Start date: May 2026
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Applicants must have the right to work in the UK. We regret that we cannot support visa applications.
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Diversity and inclusion are central to the way we work at NCDA. We are committed to cultivating a fair and healthy environment where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles.
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We work to ensure that our recruitment processes are as inclusive as possible to everyone. If accommodation is needed to make the application process more accessible to you, please let us know.
NCD Alliance values
Our work is underpinned by values which align with well-established principles of global health and sustainable development:
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People-centered
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Collaboration
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Equity, diversity and inclusion
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Accountability
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Independence
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Excellence and results driven
Your application should include, in one PDF:
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A cover letter (one page maximum) outlining how you meet the required experience and competencies, confirmation of your right to work in the UK, and when you would be available for employment.
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Your resume/curriculum vitae (two pages maximum).
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One relevant writing sample (five pages maximum).
Please note that we will not consider incomplete applications.
The client requests no contact from agencies or media sales.
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
As a Counselling Manager, you will lead the delivery and development of Women’s Trust’s counselling services, ensuring high-quality, trauma-informed support for women affected by domestic abuse. You will manage a team of counsellors and volunteers, providing supervision, guidance, and professional development to maintain clinical standards and best practice.
You will work closely with the Head of Services to align counselling provision with organisational strategy, monitoring outcomes and impact to evidence the value of our work. You will build and maintain strong external partnerships, contribute to service development and innovation, and ensure compliance with safeguarding, ethical, and professional frameworks.
Hours: 35 hours per week.
Start date: Requied ASAP.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To find out more and apply with your CV, please visit our website via the apply button.
Please note: CVs and cover letters should be sent in Word format.
Closing date: Midnight on 8th April 2026.
Interview date: w/c 13th April 2026.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.
Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.
You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.
The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.
As Donor Experience Manager, you will:
- Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
- Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
- Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
- Develop and maintain a central fundraising content library including case studies, stories and impact materials
- Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
- Support bespoke stewardship and recognition activity for major donors and high-value supporters
- Champion digital engagement, automation and personalisation across supporter communications
- Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
- Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
- Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
- Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.
About you
You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.
Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.
Essential skills and experience include:
- Excellent written and verbal communication skills, with experience producing engaging supporter communications
- Experience planning and managing projects or complex workloads across multiple stakeholders
- A strong commitment to delivering outstanding supporter care
- Experience working within a fundraising or supporter-focused team
- Understanding of donor motivation, stewardship and supporter retention
- Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
- Strong organisational skills and attention to detail
- Ability to build collaborative relationships and work effectively across teams
- An analytical mindset with the ability to use insight and feedback to improve supporter engagement.
Employee benefits
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children's Hospice are partnering with Laura Macnamara at Quarterfive for this appointment.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 6th April
Round 2 interviews – w/c 13th April
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead the response to rough sleeping in South West London. Join SPEAR as our Rough Sleeping Outreach and Assessment Manager and make a real difference to the lives of people experiencing homelessness.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people sleeping rough to move into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead our Rough Sleeping Outreach and Assessment Service across the London Boroughs of Richmond and Wandsworth. You will manage a dedicated team delivering street outreach and operating from the Assessment Centre in Clapham Junction, ensuring people experiencing rough sleeping receive timely, trauma-informed support and pathways into accommodation.
This is a hands-on leadership role where you will oversee service delivery, manage staff and rotas, build strong partnerships with local authorities and support services, and ensure high-quality safeguarding and case management.
If you are passionate about tackling homelessness and leading frontline services that make a real difference, we would love to hear from you.
Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support, so you can thrive while helping others do the same.
Your Benefits
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The client requests no contact from agencies or media sales.
Organisation: Museums Association
Salary: £32,313 per annum (FTE £43,084)
Contract: Permanent, part-time. 22.5 hours per week across 3 days (0.75 FTE). As a progressive employer, the MA offers contracts based on reduced and compressed hours where a full-time contract is 30 hours per week, Monday-Thursday.
Location: Hybrid working – all staff are expected to attend office days twice per month (typically in London)
Closing date: 11.59pm on Sunday 12 April 2026
Interviews: Online w/c Monday 27 April 2026
The Museums Association (MA) is seeking a part time Policy Officer to play a leading role in developing our policy and campaigns work.
In this exciting role you will have the opportunity to deliver admin support for our campaigns and policy, including Museums Change Lives, Museums and Climate Justice, Decolonising Museums, and anti-racism. You will support committees and stakeholders, help to draft policy papers and support the development and delivery of communication and dissemination plans. You will also have the opportunity to draft impactful content for our website, events and online learning, and respond to information requests to ensure that we deliver for our membership and the wider sector.
You will support and work closely with the MA’s policy and ethics lead, including delivering advocacy across the UK nations and have opportunity to develop a role in campaign areas where you have experience and/or interest.
The ideal candidate will have excellent administration and communication skills; knowledge of the policy-making process in the UK; the ability to research and write accessible, clear policy content for a range of audiences; an enthusiasm for museums and the positive difference that they can make working in partnership with their communities; and will be able to manage multiple individual pieces of work.
The MA is a dynamic and campaigning membership organisation with a mission to inspire museums to changes lives. We have a strong vision and values and a bold business plan. Joining us is an excellent opportunity to work for a vibrant and inclusive organisation and be part of a friendly and enthusiastic team.
The closing date for applications is 11.59pm on Sunday 12 April 2026
Please see the job pack which includes the person specification and information on how to apply.
Interviews will be held on online w/c Monday 27 April 2026.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Support for and implementation of the Branch’s strategic and service delivery plans
- Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
- Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
- Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
- Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
- Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
- Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.
Provides leadership and line management to the staff team including the following functions:
- External relations and outreach
- Fundraising
- Recruitment and training of new volunteers
- Volunteer rota and support
- Facilities and Office services
- Other areas of responsibility that may from time to time be established.
Main Responsibilities:
Governance
- Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
- Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
- Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
- Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
- Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.
Financial Management & Fundraising
- Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
- Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
- In consultation with the Treasurer and other trustees, set an annual fundraising target.
- Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
- Manage project and area budgets with relevant staff and volunteer leads.
Support for and implementation of the Branch’s strategic and service delivery plans
Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.
- Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
- In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
- Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
- Input into to research and planning of new branch initiatives.
- Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate
Line Management
- Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
- Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
- Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
- Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
- Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
- Work with the Branch Leadership Team to support all staff activities.
Communications
- Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
- Maintain relationships with the Samaritans Central Charity in relation to media activity.
- Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
- Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.
Facilities and Office Management
- Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
- Take overall responsibility for the contracting of services to the organisation
- Take responsibility for compliance with Health and Safety Regulations
Hours of work
1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.
2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.
Limitations
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.
Equal Opportunities Policy
Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.
Requirements
- Graduate or equivalent by experience
- Relevant postgraduate qualifications
Skills and abilities
1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.
2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.
3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.
4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.
5. Ability to research and develop reports at a senior level.
6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.
7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.
8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.
9. Ability to enthuse and motivate paid staff and volunteers.
10. Good financial management skills –evidence of leading and managing a budget.
11. High level organisational delivery skills.
12. Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.
Experience
- Experience of working with volunteers and paid staff
- Experience of financial planning and management, including budgetary control.
- Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.
Project management knowledge and skills.
1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans
2. Experience of issues affecting London government
3. Experience of working with Boards of Trustees
Knowledge
- Sound general working knowledge of IT
- General knowledge of business management
- Experience and understanding of managing / developing teams.
- Knowledge of advanced IT and telephony, such as those required by Samaritans.
- Understanding of the policies and principles followed by Samaritans.
- Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
- Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations
Personal qualities
1. Intellectually strong, applying a structured approach to work.
2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.
3. Adaptable to change, while being able to work unsupervised.
4. Able to use initiative, assessing and adjusting to changing work priorities.
5. Affinity with charity’s goals and values
The client requests no contact from agencies or media sales.
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Forensic Psychologist
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Forensic Psychologist
Location: Bermondsey, Close to Surrey Quays station. Please note that this service has step free and lift access. Work from home may be possible, as per prior to agreement.
Salary: £50,000 (Full time equivalent)
NHS Equivalent Band: 8A
Shift Pattern: 30 hours per week, Monday to Friday between 09:00 - 17:00. Please note that you may be required to work outside the hours as per service and resident requirements
About the Role
A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.
Our IAP's support residents who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community.
Key Responsibilities include:
- Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
- Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
- Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
- Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
- Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
- Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
- Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.
About You
We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:
- Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
- Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
- Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
- Experience working in a psychologically informed environment and providing informed consultation to others
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Fixed term contract until 30th April 2027.
Happy to talk about flexible working such as part-time working or flexible working hours.
ABOUT US
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
Missing People’s Policy and Research Team is a small team with a big impact, both within the charity and externally. We aim to create local, regional and national change to improve the response to missing people. We work in an evidence-based way, centring the experiences of those who have been or are affected by missing. As the Policy and Public Affairs Manager, you will lead work to influence improvement in the response for missing children, adults and their families at a national and local level.
THE IMPACT YOU WILL HAVE
Make a national impact on the lives of missing children, adults and their families.
Joining our Policy and Research Team, you will help influence local and national policy, ensuring that the voices and experiences of missing people and their families are heard at the highest levels. Your work will directly shape how the UK understands and responds to missing people — and will help protect those at greatest risk of harm. You will learn from and work with people who have been missing, and people who have reported a loved one missing, to shape workplans and to call for change.
You will act as Co-Secretariat for the APPG for Missing Children and Adults, and build relationships with key stakeholders in government, parliament, the police and safeguarding agencies, finding ways to engage and motivate policy makers to better understand the issues affecting missing people and their families, and to make positive changes.
You will become expert in the issue of missing, including the risks that cause people to go and the harm they experience while away. This will also involve monitoring the policy landscape for opportunities to influence changes in the response to missing people, and provide expert insight and guidance to help shape improvement.
You will represent issues facing some of the most marginalised and vulnerable communities. This might include people who face sexual or criminal exploitation, people experiencing mental health problems or people who face discrimination in the response they receive from statutory services when they seek help in relation to the issue of missing, amongst others. This will sometimes include engaging with and challenging professionals in organisations and systems that exist with embedded discrimination.
ABOUT YOU
You will have:
• Right to work in the UK.
• Previous experience of working in a policy or public affairs role;
• Experience of successfully influencing change at a local and/or national level;
• Experience of building and maintaining relationships with politicians and other policymakers, including quickly building rapport and establishing trust;
• Experience of working with Parliamentarians in All Party Parliamentary Group/s
• Experience of sensitively representing complex issues in communications with professionals or the public, particularly issues which impact on marginalised people;
• An understanding of political systems across the UK and how to influence policy within those systems;
• Knowledge of missing or linked issues, for example mental health, care experience, exploitation, homelessness, or adult social care;
• Understanding of the experiences of marginalised communities and how to ensure that those who are marginalised are included and given the opportunity to influence change;
• Proven ability to communicate complex information in a clear manner to different audiences, including some information that might challenge existing perceptions and perspectives;
• Able to work autonomously, with proven ability to move projects forward when working independently.
WHAT WE OFFER
Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations.
For further details, please see attached job description/person specification and letter to applicants.
HOW TO APPLY
Please include your CV and a brief supporting statement that demonstrates how you are a good fit for this role. We look forward to receiving your application. We reserve the right to withdraw this advert early if we receive sufficient applications, so please apply promptly.
Closing date: 23:59 on 22 March 2026
Interviews: 30/31 March 2026
Start date: 28th April 2026
You may have experience of the following: Public Affairs Lead, Policy Manager, Policy and Advocacy Manager, Government Relations Manager, External Affairs Manager, Policy and Campaigns Manager, Political Engagement Manager, Stakeholder Engagement Lead, Public Policy Advisor.
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Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.


