Health policy jobs
About the role:
At Single Homeless Project (SHP), we believe that everyone deserves a place to call home - and the support to make it truly theirs. As a Caseworker in our Tenancy Sustainment Team, you’ll do so much more than help people keep a roof over their heads. You’ll be part of someone’s journey toward stability, growth, and renewed confidence. Whether welcoming someone at the start of their support journey, walking alongside them as they navigate life’s challenges, or supporting them to move on to greater independence, your work will have a lasting impact.
This is a role that develops you as much as it empowers others. Every day brings new opportunities to build trusting relationships, use your creativity to solve real-world problems, and collaborate with a committed team that is shaping the future of housing support across London. You’ll deliver one-to-one, person-led support that enables people to maintain their tenancies, improve their wellbeing, build financial resilience, and engage fully in their communities. Alongside your clients, you’ll draw on a wide network of Single Homeless Project (SHP) and community services to help turn personal goals into meaningful outcomes.
Join us, and you’ll be part of an ambitious, values-led organisation where you’ll grow your skills, stretch your potential, and see the tangible difference your work makes - every single day. Whether you’re just starting out or ready for your next challenge, this is more than a job - it’s a career with purpose.
Caseworker posts are for Mondays - Fridays, 9am to 5pm. The role is based at our office in Kings Cross. There are opportunities to work from home at times. This role will be worked over 2 days per week, set specific working days can be discussed in interview.
About you:
- Strong collaboration skills, able to work effectively with partner agencies and colleagues to deliver high-quality support.
- Self-motivated and organised, with the ability to manage time, prioritise tasks, and work well under pressure.
- Skilled in empowering clients towards independence, inclusion, and financial stability (income, bills, debts/arrears).
- Person-centred approach, with the ability to assess needs, recognise aspirations, and provide tailored support.
- Knowledge of homelessness, housing pathways, and a commitment to promoting diversity and inclusion in practice.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Information:
Closing date: Sunday 29th March at midnight
Interview date: Week commencing on the 6th of April online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
As Community Connector you will play a vital role in fostering meaningful relationships between Raw Material and its diverse local communities, and stakeholders across the education, arts, youth work, community, and social and healthcare sectors.
Working as part of the Programmes Team (and closely with other Raw Material staff) you will develop, coordinate and participate in the delivery of Raw Material’s CEP, building awareness of the charity’s creative and wellbeing programmes, facilities and broader services (e.g. workspaces).
You will develop creative ideas, partnership opportunities and produce and organise activities, events and initiatives that amplify Raw Material’s mission, and boost our reach, increase participation and engagement in our services, and enhance the accessibility, relevance and impact of our work, particularly amongst marginalised communities.
You will champion the use of music and creativity as tools to support wellbeing, personal development and social inclusion; communicate the benefits and value of Raw Material’s programmes and services; and create inclusive pathways for underrepresented and marginalised communities with lived experience to access Raw Material opportunities.
The client requests no contact from agencies or media sales.
Healthwatch Brent, Westminster and RBKC
Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.
Healthwatch’s remit covers all publicly funded health and social care services for adults and children.
Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date, planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.
About the role
Are you an accomplished Health and Social care manager looking for a new exciting challenge? Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS? The Healthwatch senior manager role is for you.
As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.
Key responsibilities
- To Provide strategic management for effective, inclusive and high quality local Healthwatch.
- Supporting the 3 advisory boards to be at their most effective during this period.
- Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
- Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
- Line management of HW managers in each borough.
- Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
- Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
- Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
- Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
- Develop effective partnerships with key staff in health and social care services.
- Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
- Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
- Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
- Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
- Ensure that lived experience and service user involvement is embedded in all evaluation.
- Provide reports to key stakeholders, including The Advocacy Project Trustees, Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
- dentify funding opportunities and work with The Head of Business Development to support funding bids.
- Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
- Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.
General responsibilities
- Participate in team meetings, training and organisational development.
- Contribute to monitoring reports.
- Keep to our policies, including health & safety, safeguarding and risk regulations.
- Work to our mission, vision, and values.
- Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.
Person specification
Essential
- Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
- Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
- Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
- Experience of managing through periods of change and uncertainty
- Experience working with diverse communities and tackling discrimination and inequality.
- Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
- Significant leadership or line Management experience including managing, developing and motivating a staff team.
- Experience in contract management and compliance.
- Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.
- Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
- Experience managing a budget.
- Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
- Willingness to attend further training as appropriate and to adopt new procedures.
- Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.
Desirable
- Experience working with volunteer boards and high caliber volunteers.
- Evidence of ongoing personal development and training related to the role.
- Detailed knowledge of NHS systems
- Understanding the public health challenges in Westminster, RBKC, and Brent.
- Experience working with senior managers in public sector bodies.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We help people speak up and make decisions about their health, wellbeing and social care.



Psychotherapist / Counsellor
At Prospect Hospice, we know that facing a life-limiting illness can bring profound emotional and psychological challenges for patients, families and those who care for them.
We are looking for a compassionate and experienced Psychotherapist or Counsellor to provide specialist psychological support to people navigating the complex emotional realities of serious illness, loss and end of life.
This is a meaningful opportunity to help people explore fear, grief, identity and resilience, while supporting clinical teams to deliver truly holistic hospice care.
Hours: 8 hours per week (with flexibility to meet service needs)
The role
Working as part of our Family Support Team and wider multidisciplinary team, you will provide specialist psychotherapeutic assessment and intervention for patients and families experiencing complex emotional and psychological distress.
Your work will help ensure that psychological and spiritual care remains fully integrated within our hospice services.
In this role you will:
- Provide specialist 1:1 psychotherapy and counselling for patients and families with complex psychological needs
- Support people experiencing distress related to diagnosis, illness progression, trauma, grief and loss
- Contribute psychological expertise within multidisciplinary team discussions and care planning
- Provide consultation, supervision and training to staff and volunteers
- Lead reflective practice and staff support where appropriate
- Contribute to the development and evaluation of psycho-spiritual services across the hospice
Through your expertise and compassion, you will help patients and families find ways to cope, adapt and maintain dignity during some of life’s most difficult moments.
About you
You will be an experienced psychotherapist or counsellor who brings both professional expertise and emotional insight to your work.
You will have:
- A recognised counselling or psychotherapy qualification and registration or accreditation with a recognised UK professional body
- Experience delivering 1:1 psychotherapy in complex or emotionally demanding settings
- Strong skills in assessment, formulation and therapeutic intervention
- Experience supporting people facing serious illness, trauma, grief or bereavement
- The ability to work both independently and collaboratively within a multidisciplinary team
Experience in palliative care or healthcare settings would be an advantage.
Informal visits or calls are very welcome, please contact Jaqui Gullis, Clinical Lead or Simon Brooks - Consultant.
The Family Support team say
- "We’re a small, supportive team where everyone’s voice matters. We work with autonomy and are dedicated to creative, person centred care.”
- “The work is challenging and it can be emotive, but it is deeply rewarding and the team work is strong”.
- "The leadership is strong and leaders are accessible, engaging and empowering. Clinical supervision and reflective practice is actively enabled”.
- "We have a strong learning culture and work closely with an experienced multi-disciplinary team. Together, we create meaningful and positive change for the people we support.”
Interviews will commence Monday 20th April.
We offer a great range of benefits, including:
- 27 days annual leave entitlement plus bank holidays (rising with length of service)
- Membership of the NHS pension scheme is available for existing members
- Generous contributory pension scheme for all other staff
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme and wellbeing team
- Supportive induction, training and development
- A values led, inclusive working environment
How to Apply
Please apply through our jobs page
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Please note, should we receive an overwhelming response for the job advertised, we reserve the right to close the vacancy early.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support for and implementation of the Branch’s strategic and service delivery plans
- Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
- Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
- Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
- Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
- Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
- Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.
Provides leadership and line management to the staff team including the following functions:
- External relations and outreach
- Fundraising
- Recruitment and training of new volunteers
- Volunteer rota and support
- Facilities and Office services
- Other areas of responsibility that may from time to time be established.
Main Responsibilities:
Governance
- Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
- Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
- Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
- Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
- Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.
Financial Management & Fundraising
- Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
- Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
- In consultation with the Treasurer and other trustees, set an annual fundraising target.
- Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
- Manage project and area budgets with relevant staff and volunteer leads.
Support for and implementation of the Branch’s strategic and service delivery plans
Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.
- Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
- In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
- Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
- Input into to research and planning of new branch initiatives.
- Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate
Line Management
- Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
- Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
- Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
- Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
- Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
- Work with the Branch Leadership Team to support all staff activities.
Communications
- Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
- Maintain relationships with the Samaritans Central Charity in relation to media activity.
- Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
- Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.
Facilities and Office Management
- Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
- Take overall responsibility for the contracting of services to the organisation
- Take responsibility for compliance with Health and Safety Regulations
Hours of work
1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.
2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.
Limitations
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.
Equal Opportunities Policy
Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.
Requirements
- Graduate or equivalent by experience
- Relevant postgraduate qualifications
Skills and abilities
1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.
2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.
3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.
4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.
5. Ability to research and develop reports at a senior level.
6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.
7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.
8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.
9. Ability to enthuse and motivate paid staff and volunteers.
10. Good financial management skills –evidence of leading and managing a budget.
11. High level organisational delivery skills.
12. Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.
Experience
- Experience of working with volunteers and paid staff
- Experience of financial planning and management, including budgetary control.
- Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.
Project management knowledge and skills.
1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans
2. Experience of issues affecting London government
3. Experience of working with Boards of Trustees
Knowledge
- Sound general working knowledge of IT
- General knowledge of business management
- Experience and understanding of managing / developing teams.
- Knowledge of advanced IT and telephony, such as those required by Samaritans.
- Understanding of the policies and principles followed by Samaritans.
- Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
- Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations
Personal qualities
1. Intellectually strong, applying a structured approach to work.
2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.
3. Adaptable to change, while being able to work unsupervised.
4. Able to use initiative, assessing and adjusting to changing work priorities.
5. Affinity with charity’s goals and values
The client requests no contact from agencies or media sales.
Fixed term contract until 30th April 2027.
Happy to talk about flexible working such as part-time working or flexible working hours.
ABOUT US
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
Missing People’s Policy and Research Team is a small team with a big impact, both within the charity and externally. We aim to create local, regional and national change to improve the response to missing people. We work in an evidence-based way, centring the experiences of those who have been or are affected by missing. As the Policy and Public Affairs Manager, you will lead work to influence improvement in the response for missing children, adults and their families at a national and local level.
THE IMPACT YOU WILL HAVE
Make a national impact on the lives of missing children, adults and their families.
Joining our Policy and Research Team, you will help influence local and national policy, ensuring that the voices and experiences of missing people and their families are heard at the highest levels. Your work will directly shape how the UK understands and responds to missing people — and will help protect those at greatest risk of harm. You will learn from and work with people who have been missing, and people who have reported a loved one missing, to shape workplans and to call for change.
You will act as Co-Secretariat for the APPG for Missing Children and Adults, and build relationships with key stakeholders in government, parliament, the police and safeguarding agencies, finding ways to engage and motivate policy makers to better understand the issues affecting missing people and their families, and to make positive changes.
You will become expert in the issue of missing, including the risks that cause people to go and the harm they experience while away. This will also involve monitoring the policy landscape for opportunities to influence changes in the response to missing people, and provide expert insight and guidance to help shape improvement.
You will represent issues facing some of the most marginalised and vulnerable communities. This might include people who face sexual or criminal exploitation, people experiencing mental health problems or people who face discrimination in the response they receive from statutory services when they seek help in relation to the issue of missing, amongst others. This will sometimes include engaging with and challenging professionals in organisations and systems that exist with embedded discrimination.
ABOUT YOU
You will have:
• Right to work in the UK.
• Previous experience of working in a policy or public affairs role;
• Experience of successfully influencing change at a local and/or national level;
• Experience of building and maintaining relationships with politicians and other policymakers, including quickly building rapport and establishing trust;
• Experience of working with Parliamentarians in All Party Parliamentary Group/s
• Experience of sensitively representing complex issues in communications with professionals or the public, particularly issues which impact on marginalised people;
• An understanding of political systems across the UK and how to influence policy within those systems;
• Knowledge of missing or linked issues, for example mental health, care experience, exploitation, homelessness, or adult social care;
• Understanding of the experiences of marginalised communities and how to ensure that those who are marginalised are included and given the opportunity to influence change;
• Proven ability to communicate complex information in a clear manner to different audiences, including some information that might challenge existing perceptions and perspectives;
• Able to work autonomously, with proven ability to move projects forward when working independently.
WHAT WE OFFER
Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations.
For further details, please see attached job description/person specification and letter to applicants.
HOW TO APPLY
Please include your CV and a brief supporting statement that demonstrates how you are a good fit for this role. We look forward to receiving your application. We reserve the right to withdraw this advert early if we receive sufficient applications, so please apply promptly.
Closing date: 23:59 on 22 March 2026
Interviews: 30/31 March 2026
Start date: 28th April 2026
You may have experience of the following: Public Affairs Lead, Policy Manager, Policy and Advocacy Manager, Government Relations Manager, External Affairs Manager, Policy and Campaigns Manager, Political Engagement Manager, Stakeholder Engagement Lead, Public Policy Advisor.
REF-227 168
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
We’re looking for an inspiring and forward‑thinking Unit Manager who puts patients at the heart of every decision and empowers the team to do the same.
In this role, you’ll provide confident, compassionate operational leadership to our Inpatient Unit, guiding a skilled and dedicated team to deliver holistic, high‑quality palliative care to patients and their families.
As a key member of the Inpatient Unit Senior Management Team, you’ll work closely with the Head of Inpatient Services and Nurse Consultant to shape a positive, high‑performing culture rooted in our CORE values and a shared commitment to excellence.
Main duties of the job
- Direct management and motivation of the In-Patient Palliative Care Unit including but not limited to; Recruitment, induction & onboarding, training, delegation, North London Hospice management of performance and attendance, participating in the recognition and appraisal processes
- 24-hour operational responsibility for the unit in the absence of the Head of IPU
- Providing general management across the unit 60% and working clinically 40%, supporting the development of the team through rota management, training and education, prioritising service delivery and improvement, reporting of patient progress and concerns, managing complaints and concerns, ensuring staff members complete training, working with the Learning and Development team to ensure changes are appropriately supported with education.
- Continuous Improvement; Leading, facilitating and implementing audit and research findings, including service improvements, developing a proactive approach that enables effective and efficient nursing responses to complex cases and emergent problems,
- Decision Making Responsibility is at management level – making decisions that impact the immediate team (team of 40), consulting with the HO In-Patient Services on anything that impacts the wider organisation.
- Key working relationships including; Daily/weekly - Palliative Care team, patients, patient relatives, consultants, specialist service providers volunteers, HR, bank staff, other care departments.
Working for your organisation
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
The client requests no contact from agencies or media sales.
Organisation: Museums Association
Salary: £32,313 per annum (FTE £43,084)
Contract: Permanent, part-time. 22.5 hours per week across 3 days (0.75 FTE). As a progressive employer, the MA offers contracts based on reduced and compressed hours where a full-time contract is 30 hours per week, Monday-Thursday.
Location: Hybrid working – all staff are expected to attend office days twice per month (typically in London)
Closing date: 11.59pm on Sunday 12 April 2026
Interviews: Online w/c Monday 27 April 2026
The Museums Association (MA) is seeking a part time Policy Officer to play a leading role in developing our policy and campaigns work.
In this exciting role you will have the opportunity to deliver admin support for our campaigns and policy, including Museums Change Lives, Museums and Climate Justice, Decolonising Museums, and anti-racism. You will support committees and stakeholders, help to draft policy papers and support the development and delivery of communication and dissemination plans. You will also have the opportunity to draft impactful content for our website, events and online learning, and respond to information requests to ensure that we deliver for our membership and the wider sector.
You will support and work closely with the MA’s policy and ethics lead, including delivering advocacy across the UK nations and have opportunity to develop a role in campaign areas where you have experience and/or interest.
The ideal candidate will have excellent administration and communication skills; knowledge of the policy-making process in the UK; the ability to research and write accessible, clear policy content for a range of audiences; an enthusiasm for museums and the positive difference that they can make working in partnership with their communities; and will be able to manage multiple individual pieces of work.
The MA is a dynamic and campaigning membership organisation with a mission to inspire museums to changes lives. We have a strong vision and values and a bold business plan. Joining us is an excellent opportunity to work for a vibrant and inclusive organisation and be part of a friendly and enthusiastic team.
The closing date for applications is 11.59pm on Sunday 12 April 2026
Please see the job pack which includes the person specification and information on how to apply.
Interviews will be held on online w/c Monday 27 April 2026.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forensic Psychologist
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Job Title: Forensic Psychologist
Location: Bermondsey, Close to Surrey Quays station. Please note that this service has step free and lift access. Work from home may be possible, as per prior to agreement.
Salary: £50,000 (Full time equivalent)
NHS Equivalent Band: 8A
Shift Pattern: 30 hours per week, Monday to Friday between 09:00 - 17:00. Please note that you may be required to work outside the hours as per service and resident requirements
About the Role
A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.
Our IAP's support residents who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community.
Key Responsibilities include:
- Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
- Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
- Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
- Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
- Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
- Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
- Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.
About You
We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:
- Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
- Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
- Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
- Experience working in a psychologically informed environment and providing informed consultation to others
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Balance is looking for a dedicated compassionateSupport Worker/Driver to join our Day Centre in Wandsworth.
Who you are
- You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
- You must have a Clean Current D1 Driving License.
Who we are
At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
Main Responsibilities of the Job
- To provide support and assistance during journeyspick up and drop of duties at the commencement and end of sessions at our day centres.
- To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
- Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
- To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
- To maintain and update client and related operational records with an accurate and professional commitment.
- To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.
- To support clients with there daily activities and to promote their independence
- To be able to communicate effectively with families , colleauges and clients.
Working Expectations
- The working day is 8.00am - 5.30pm Monday to Friday - The current rate reflects the additional hours
- Drive a passenger service vehicle.
- Attendance at training.
- Use of information technology to support your work.
Benefits of Working for us
The charity ensures the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
- Access to a range of discount schemes.
- Access to the charity's employee assistance programme.
- Access to travel card loan and bike to work scheme.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our exciting Health IDVA role is leading the way in forging referral pathways between GPs and specialist support for survivors of domestic abuse. You will build on our existing strong relationships with all the GP practices in Greenwich, provide robust in-person and online training to GPs on how to spot the signs of abuse, and manage a caseload of women referred by GPs.
Aims of the Role
· To build and maintain effective relationships with general GP practice teams, and to recruit local general practices to participate in the DA Health programme
· To provide in-house training for GP teams on understanding, recognising and responding to domestic & Sexual abuse (DSA).
· To provide ongoing specialist advice and support around Domestic and Sexual Abuse to GP teams
· To encourage GP health professionals to ask patients about their experience of abuse and respond, record, safety check and refer
· To provide specialist, individual and needs-led DSA advocacy and support to female patients who are experience DSA who are referred from participating practices, and to provide onward referrals where appropriate, again initially via phone
· To provide signposting and onward referrals to male patients who are affected by DSA
· To provide feedback on case outcomes to referring clinicians
· To collect and collate performance and monitoring data for reporting purposes and with a view to further embedding and developing the Health IDVSA programme locally
Areas of Responsibility
1. Practice-based work
· Work closely with the Clinical Lead to promote the HEALTH IDSVA programme within the area and to encourage local general practices to sign up
· Negotiate dates for and arrange training sessions with practices that agree to participate
· Prepare training packs for practice training sessions
· Deliver, alongside the Clinical Lead, our bespoke DSA training to clinicians and non-clinical staff in participating general practices and prepare training materials where necessary
· Promote awareness of the experiences and needs of women affected by DSA, particularly in relation to their health, in partnership with the Clinical Lead
· Develop a good relationship with all general practice staff and work effectively as part of the practice team. This includes:
. provision of systematic and support to the primary care teams of participating general practices, including meeting with individuals and small groups of clinical and administrative staff
. Attending relevant meetings
· Maintain effective monitoring procedures and ensure that clear accurate records of practice-based work are kept and maintained, in line with Health IDSVA requirements
· Feedback on the use of the electronic medical record prompt linked to the Health IDSVA programme and provide patient feedback and case updates /outcomes
· Using the data collected, maintain an overview of local practices’ engagement with the Health IDSVA programme
· Act upon this overview to proactively ensure that the Health Idsva programme is well established and embedded, and that all local HEALTH IDSA -trained practices are engaging with the programme.
2. Advocacy and support service
· Provide support to women experiencing (or who have recently experienced) DSA referred by primary health care clinicians or MARAC
· Provide support to women experiencing (or who have experienced) DSA who self-refer from participating practices
· Provide direct assessment, casework support, advice, information and advocacy to women experiencing DSA through telephone contact, and/or meetings at the relevant practice
· Work with women experiencing DSA to increase their personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights
· Develop good working relationships and liaise with outside agencies when needed.
· Keep accurate records of all referrals received and of work done with or on behalf of service users, in line with Health IDSVA requirements.
3. Reporting and Monitoring
· Attend and participate in the local Health IDSVA steering group meetings
· Contribute to monitoring and evaluation of the Health IDSVA programme, by:
- Collecting and collating all practice-based and referral and advocacy data and monitoring, as requested
- Producing written reports as requested (e.g. quarterly reports, annual report), including for the local Health IDSVA steering group
· Participate in multi-agency working parties and focus groups, when requested to do so by the Director or your manager.
· Provide advice and training at a range of locations as requested for both professionals and the public
· Keep up to date on research, policy development and other literature relevant to the project. Attend relevant conferences and seminars on behalf of the project.
4. Other
· Attend team meetings, relevant meetings with trustees and to be part of Her Centre outreach marketing
· Attend training as identified with your manager
· Take on other tasks as appropriately as requested by managers or the Trustees
Please note this job description is intended to outline the main duties of the post and may change as the post and organisation develops.
Benefits of working at Her Centre
- A lovely team!
- 4 day working week (full time)
- 1 personal "wellbeing hour" a week
- 3 team-building days out a year
- Training and progression opportunities
- 5% pension contribution
Please note: Due to the intensive and sensitive nature of the support involved, this post is open to women only, as permitted under Section 7(2)(e) of the Sex Discrimination Act.
Please apply with your CV and a short cover letter stating why you think you will be a good fit for this role, and your understanding of the benefits of increasing GP's knowledge of the signs of domestic and sexual abuse.
The client requests no contact from agencies or media sales.
About The Maya Centre
The Maya Centre is a specialist women‑only organisation providing culturally responsive counselling and mental health support for women in North London. With over forty years’ experience responding to the impact of trauma and inequality, we’re now deepening our commitment to lived experience leadership—ensuring that women’s voices drive the design of services, partnerships and systems.
About the Role
We are looking for an inspiring and grounded Co‑Production and Lived Experience Lead to help shape the future direction of our work. This two‑year pilot programme will embed co‑production and lived experience leadership across our services and partnerships, generating vital learning to influence mental health and VAWG practice.
Working closely with the CEO, you’ll lead co‑design processes, build networks of Experts by Experience, and develop collaborative approaches that strengthen women’s influence in shaping local and sector systems. The post offers a rare opportunity to combine hands‑on facilitation and partnership work with strategic development—laying the groundwork for a longer‑term systemic change initiative to evolve beyond the pilot phase.
If you’re passionate about co‑production, participation and social change—and want to grow into a future leadership role shaping practice and policy across the sector—this role offers an exciting platform for professional and strategic development.
We Offer
- 30 days annual leave + bank holidays (pro rata).
- Access to an Employee Support Programme.
- 3% employer pension contribution.
Female applicants only : This role is exempt under Schedule 9, Part 1 of the Equality Act 2010, as it is a genuine occupational requirement for the postholder to be female due to the nature of the services provided
For full details of Key Responsblties and Person Specifications, please download the Job Pack below and read it carefuly before submitting your CV and Personal Statement.
Please send your CV and a Personal Statement of no more than 4 one sided A4 pages, explaining how your experiences, skills and knowledge aligns with the requirements in the Person Specification section.
Note: CVs without a Personal Statement will not be considered.
Deadline to apply is 6th April 2026, 12 pm.
Interviews will be scheduled for the week commencing 12th April 2026.
Applications will be assessed on a rolling bases.
The client requests no contact from agencies or media sales.
About the role:
Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker across our accommodation services in Islington, Camden and Waltham Forest, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.
In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.
At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Please note we will be reviewing applications as they are received and progressing those suitable to interview at our Head Office in Kings Cross on an adhoc basis. Therefore please submit your application as soon as possible as we reserve the right to close the advert once suitable candidates are identified.
Please note there will be a second round of interviews in service for progressed candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Are you an inspirational leader looking for your next challenge? Would you like the opportunity to guide a respected mental health charity through the next exciting stage of its journey?
York Mind is a vibrant and compassionate organisation dedicated to promoting recovery from mental ill-health, improving emotional wellbeing and supporting independent living. Through a wide range of services, including 1:1 support, advocacy, social activities, training and workplace wellbeing programmes. York Mind provides both face-to-face and digital support to people across the region.
Driven by the belief that mental health matters and that everyone has the right to thrive, York Mind works tirelessly to challenge stigma and ensure that support is accessible to those who need it. Last year alone the organisation supported more than 4,500 people experiencing mental health challenges, helping them move towards healthier and more fulfilling lives. Guided by values such as Being Brave, Standing Up, Developing Together, Actively Seeking and Being Pragmatic, the team is united by a shared commitment to making a genuine difference.
We now have a career-defining opportunity for a new Chief Executive Officer to lead York Mind into its next chapter, strengthening its impact and ensuring more people receive the support they deserve.
The Role
The Chief Executive Officer will report to the Board of Trustees and will be responsible for the overall strategic leadership, management and development of York Mind.
Key responsibilities will include:
- Providing clear strategic leadership and direction for the organisation in line with its vision, mission and values.
- Working closely with the Board of Trustees to shape and deliver the long-term strategy and ensure effective governance.
- Leading and inspiring a committed team to deliver high-quality services that support recovery, wellbeing and independence.
- Ensuring strong financial management and sustainability, including developing income streams and funding opportunities.
- Building and maintaining positive relationships with partners, commissioners, local authorities, communities and the wider voluntary sector.
- Championing mental health awareness and advocating for the needs of people experiencing mental ill-health across the region.
The Person
We are looking for an inspiring and values-driven leader who is passionate about improving mental health and wellbeing. The successful candidate will bring the credibility, energy and vision required to lead a growing and impactful charity.
Key skills and experience include:
- A strong track record of senior strategic leadership, ideally within the charity, public or health sector.
- Experience of working effectively with Boards or Trustees to deliver robust governance and organisational oversight.
- Demonstrable financial and organisational management experience, ensuring sustainability and operational excellence.
- Excellent networking, partnership and influencing skills with the ability to engage a wide range of stakeholders.
- Outstanding communication skills, with the ability to inspire staff, partners and the wider community.
- A genuine commitment to York Mind’s mission and values and to improving mental health outcomes.
This is a fantastic opportunity to lead a highly respected organisation making a tangible difference to people’s lives. As CEO of York Mind, you will have the chance to shape the future of mental health support across the region, working with a passionate team and committed trustees to expand the charity’s reach and impact.
If you believe you could lead York Mind through the next phase of its journey, we would love to hear from you.
Closing date: 10th April
Interviews: 27th and 28th April
For a confidential discussion about the role, please contact Leanne at Charity Horizons.
To apply, please send a comprehensive CV and supporting statement outlining how your experience meets the person specification and your interest in the role.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Brompton Fountain supports children's heart and lung care at Guys and St Thomas’ NHS Foundation Trust encompassing Royal Brompton, Harefield, St Thomas’, Evelina London Children’s Hospital and their partner hospitals.
Based at Royal Brompton Hospital, we work with teams across all sites to ensure patients and their families receive specialised support and resources (whilst in hospital and at home), regardless of where the child is treated within the Trust
network.
The Family Support Officer plays a vital role in delivering compassionate, practical and emotional support to children, young people and families receiving care under the Guy’s and St Thomas’ NHS Foundation Trust. Working closely with the Hospital Services Manager, the post-holder will help deliver high-quality charitable services, events and projects.
Key objectives of the job
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Work closely with the Hospital Services Manager to deliver core charity support, including but not limited to researching and distributing essential items, seasonal gifts and treats.
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Assist with the planning, preparation and delivery of events for children and families, varying in scale from one-to-one activities to large events.
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Obtaining and filing photo consent forms for any photography for promotional use.
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Assist with the delivery and development of services specifically for bereaved families, including annual events and support projects.
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Assist with the upkeep of parent communal areas, including stock levels and general maintenance.
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Order products as directed by Hospital Services Manager
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Accurately recording charitable output, to be used for reporting purposes.
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Arranging travel and accommodation for families as part of our support services.
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Contribute ideas to improve services and identify unmet needs among families.
Communication and representation
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Communication with parents and families during face to face, telephone, email and social media interactions.
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Act in accordance with safeguarding procedures, escalating concerns about the welfare of children or vulnerable adults to the Hospital Services Manager (or charity CEO as required)
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Assist with the creation of regular charity newsletters through copywriting.
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Act as an ambassador for the charity when attending events and activities.
Additional duties
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Ensure that up to date written records and activity data are maintained in accordance with professional and charity standards.
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Comply with Charity and Trust policies including, but not limited to, current child protection policy and guidance, confidentiality, and health and safety.
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Respect the individuality, values, cultural and religious diversity of patients and their families, and contribute to the provision of a service sensitive to these needs.
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Be vigilant and aware of all stock, merchandise and resources owned by the charity.
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Adhere to policies and guidelines regarding money handling, as set by the CEO (including the use of bank cards/petty cash).
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Any other duties as may be required by the Hospital Services Manager and CEO within the competencies and scope of the post.
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Participate in safeguarding training and mandatory Trust/charity training.
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Complete merchandise sales from charity office as and when necessary.
Person specification
Essential
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Experience of working or volunteering with children, young people and families.
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Proven ability to deliver high-quality support in a service-driven environment.
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Demonstrates empathy and compassion, with the ability to discuss complex topics such as health issues, additional needs, and bereavement with sensitivity.
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Ability to work effectively with hospital teams and willingness to support colleagues and contribute to a positive team culture.
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Calm under pressure.
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Strong organisational skills.
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Experience handling sensitive information appropriately.
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Personal drive, energy, integrity, adaptability and responsibility.
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Good IT skills, including competence in Microsoft Office products.
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Excellent personal and communication skills, including written and spoken English.
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Reliable and punctual
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High level of attention to detail.
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Excellent references will be required.
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Enhanced DBS check will be required.
Desirable
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Experience of working directly with children/families who have additional health needs.
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Experience of working or volunteering within a hospital.
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Experience of working within an office/admin setting.
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Knowledge of the NHS environment.
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Previous charity or third-sector experience.
We support children's heart and lung care at Royal Brompton Hospital and its network of partner hospitals throughout London and the South East.
The client requests no contact from agencies or media sales.