Health policy jobs
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Operations Coordinator
Location: Hybrid (London office and home)
Contract: Permanent
Working pattern: Four–day working week (32hours)
Reporting to: Head of Operations & Strategy
Salary: £30,000
About Spinal Research
Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.
The Role
We’re looking for a proactive and highly organised Operations Coordinator to support the smooth running of the organisation.
This is a varied role at the heart of a small charity, spanning governance, HR, finance and operations. You’ll work closely with the Head of Operations & Strategy and support colleagues across the organisation to ensure systems, processes and compliance run effectively.
Key Responsibilities
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Support board and governance processes, including meetings and record-keeping
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Provide HR and finance administration, including recruitment coordination and invoice/expense processing
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Help manage day-to-day operations, including office coordination, IT and suppliers
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Act as Health & Safety Coordinator
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Support data processes alongside the Data Manager
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Contribute to cross-team projects and general organisational support
About You
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Experience in an administrative or operations role (charity or small organisation desirable)
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Highly organised, detail-oriented and able to manage multiple priorities
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Proactive, reliable and collaborative
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Strong communication skills and discretion with confidential information
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Comfortable working across a broad and varied remit
Experience in HR, finance, governance or CRM systems is helpful but not essential.
Working for Spinal Research
We are a collaborative, mission-driven team committed to advancing research and improving outcomes for people living with spinal cord injury. We offer a supportive and inclusive culture, opportunities for connection and development, and a four-day working week to support wellbeing and flexibility.
Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.
Please send your CV and a cover letter outlining why you would like to work for Spinal Research, and why you would be a good fit for the role.
The client requests no contact from agencies or media sales.
We are looking for an experienced strategically minded and solution focused Operations Manager to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
In this role the Workforce Development & Training Operations Manager will be responsible for overseeing all our workforce operations including the successful delivery of high quality training in the UK, managing applications from global members to join the UK workforce via the Portfolio Pathway, reporting back on progress against objectives and ensuring an equitable balance of work between team members to deliver high quality outcomes.
As we seek to evolve our pathways to the UK workforce, the Workforce Development & Training Operations Manager will work closely with the Workforce Initiatives Manager to plan for ongoing support for new developments, ensuring the team is appropriately trained and resourced to deliver the intended outcomes as they integrate into business as usual.
What you’ll do:
- Ensure ongoing delivery of high-quality support for specialty training across both specialties.
- Lead, motivate, performance manage and develop the team.
- Oversee the successful processing of Portfolio Pathway applications within established GMC timescales.
- Manage the closure of the Medical Training Initiative (MTI), and implementation of any MTI successor scheme
- Ensure a timely response to customer enquiries, working with direct reports to deliver an effective and knowledgeable telephone service.
What you’ll need:
- Experiencing of developing and managing a high performing operational team.
- Experience managing people, capable of inspiring and motivating.
- Experience managing and setting budgets.
- Strong communication skills.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Operations Manager role and the RCR please have a read of the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Healthwatch Richmond are the independent champion for people who use health and social care services. We’re here to make sure that those running services, put people at the heart of health and social care services and to help people to find the information they need.
Our purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf to ensure that they meet the needs of our community.
You’ll see work through from start to finish; designing and undertaking projects, analysing results, writing reports and promoting the outcomes and impact.
You will undertake projects using surveys, interviews, focus groups and visits to gather the views and experiences of people who use NHS and social care. With this data you will produce evidenced reports with recommendations for how services could or should improve. Our work is challenging and constantly evolving so the ability to pick-up new skills and approaches, adapt ones and find pragmatic solutions is essential.
Our work is dynamic and constantly evolving so the ability to pick-up new skills and approaches, adapt and find pragmatic solutions is essential. As part of a small team you will be involved in many aspects of the organisation.
Induction, support and training will be provided in line with the candidate’s needs.
Our mission: To understand people’s experiences and use these experiences to ensure that everyone in Richmond can get the health and care they need.

The client requests no contact from agencies or media sales.
Do you have experience of working with diverse or marginalised communities and supporting volunteers? Have you been affected by hepatitis B? We are looking for someone with lived experience of the hepatitis B Virus who is passionate and skilled to support others on their journey from diagnosis to being in care. The role requires excellent communication and organisational skills. Creativity and innovation welcome!
You will develop and support a network of volunteer peers delivering key hepatitis B messages across North East London, working with communities including South Asian, African, Caribbean and Eastern European populations. Your role will involve organising and delivering awareness and testing events in community settings, building partnerships with local organisations, and supporting individuals to access testing, treatment and ongoing care.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an organised individual to support the delivery and growth of the mass participation events programme by providing high-quality stewardship to supporters and effective administrative support to the team. The role will contribute to achieving participant and income targets by ensuring an excellent supporter experience.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time. The mass participation events team is a group of forward thinking individuals who are looking for an organised and efficient individual to join their team.
The client requests no contact from agencies or media sales.
· £21,436.8 (£53,592 FTE) per annum
· Part time, 14 hours per week
· Fixed term contract for 12 months*
London-based contract with the option of hybrid working between the office and home.
About the role
Join CSP’s Policy and Public Affairs team
We have an exciting opportunity for an experienced policy officer to join our successful Policy and Public Affairs team.
In this role, you will help raise the profile of physiotherapy and other allied health professionals in Westminster and support CSP’s work to influence government and civil servants. You will manage the day to day running of the secretariat for the APPG on allied health professionals working to deliver a programme of meetings, events, Inquiries and writing policy papers and reports.
A key aspect of the role is building strong relationships with parliamentarians, CSP members and especially with our member-led regional networks and country boards, which will involve frequent in-person engagement and travel. You will also contribute to CSP-wide campaigns and events, working collaboratively with colleagues in policy and communications teams.
About you
You will have first-class communication skills, be confident, self-motivated and able to work effectively across directorates. Educated to degree level, or equivalent, you will bring expertise in at least one, and ideally several, of the following areas: Public Affaires, policy writing, stakeholder engagement and event management.
You will be comfortable managing a varied workload, working independently while remaining closely connected to a hybrid team, and travelling when required to support events in Westminster.
Working arrangements
Hybrid working
The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
Flexible working
We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including:
· 27 days’ annual leave plus bank holidays (pro rata)
· Office closure between 25 December and 01 January
· A generous pension scheme with 12% employer contribution
How to apply
For further information and details of how to apply, please visit the website via the apply button. CVs will not be accepted.
As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.
Closing date: 10am, 21st May 2026.
Shortlisting outcome: W/C 25th May 2026.
Interview date: 4th June 2026.
Equality, Diversity and Belonging
Accessibility and adjustments
To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.
Disability Confident Scheme
As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.
Our commitment to equity, diversity and belonging
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.
NO AGENCIES
The Hepatitis C Trust runs national projects where peers draw on their lived experience of drug use and hepatitis C to support others. We are now recruiting for a role to join our Bristol & Severn team for a fixed term of 6 months.
As part of an experienced team, this role will promote hepatitis C awareness, blood borne virus testing and referral to treatment, for people living with hepatitis C. The role will support volunteer peers and increase the project’s reach to underserved communities. You’ll be providing vital harm reduction interventions including needle, syringe and naloxone provision across Bristol & Severn.
We value creativity, innovation, and compassion. We encourage applications from people with lived experience. Full support, coaching and training will be given.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Are you passionate about building relationships to drive meaningful change to make a real difference in people’s lives? Samaritans is the UK and Ireland’s leading suicide prevention charity. While we are best known for listening to those who need us, we also work to influence change through our advocacy campaigning and relationships with political stakeholders.
We are looking for a Public Affairs and Campaigns Officer to join our team and help influence decision makers and mobilise our campaigners to achieve our vision of fewer lives lost to suicide. You’ll play a pivotal role in delivering inspiring public affairs and advocacy campaign activity that help achieve our policy and influencing aims, resulting in lasting system change.
About the Role
As Public Affairs and Campaigns Officer, you will lead on the development and delivery of impactful advocacy campaigns and public affairs activity, managing supporter journeys and mobilisation, as well as political engagement. It involves building strong relationships with parliamentarians, Samaritans branches and people with lived experience, while producing high‑quality campaign actions, briefings, events, and intelligence to influence change.
Contract
£30,000-£33,000 per annum plus benefits
Full Time (35hrs per week)
Permanent
Hybrid working with link to Ewell office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days per month. This role will also involve regular travel to Westminster.
We are passionate about flexible working, talk to us about your preferences
What You’ll Do
- Develop and deliver effective advocacy campaign actions.
- Manage campaign data, mailing lists and inboxes.
- Support strategy development for campaigns and lead community mobilisation.
- Promote our campaigning work internally and externally.
- Build and maintain public affairs relationships, particularly with parliamentarians.
- Monitor parliamentary developments and identify opportunities for influencing.
- Coordinate political engagement events.
- Provide secretariat support to relevant APPGs.
What You’ll Bring
- Strong experience designing impactful advocacy campaigns.
- Solid understanding of public affairs and the Westminster environment.
- Excellent communication, facilitation and relationship‑building skills.
- Highly organised, proactive and adaptable, with strong project and time‑management skills.
- (Desirable) Knowledge of suicide prevention and mental health policy, local and regional political structures, and experience within complex service‑delivery charities.
Full Job Description and Person Specification attached
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions (please keep your answers to max 300 words) and to upload your CV.
Applications close:09:00am on Tuesday 2nd June
Interviews: w/c 15th June
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team is an innovative service that works across the West End/Westminster. The team offers an outreach response to people experiencing homelessness and also leads on several other CSTM projects that cover accommodation and health inclusion service offers.
You will be managing and leading a multi-disciplinary team who provides a blend of both long-term and short-term support to people experiencing multiple levels of disadvantages and interconnecting needs. Modelling a psychologically informed approach, you will manage a team who develops and builds relationships so that every person gets the support they need to move them away from their experiences of homelessness. Through a compassionate and adaptive leadership and management style, you will enable creativity, and professional curiosity, strengthen resilience, and team well-being to be able to meet the different needs and aspirations of the people we support. With a working knowledge of housing options, health inclusion approaches and social care entitlements, you will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.
Salary: £44,181
Closing Date: Sunday 31st May
Interview Date: Monday 8th June
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
We are looking for a Drop-in Support Worker to join the team at MASH as Maternity cover and provide support to women.
Using a gender and trauma-informed approach, the Drop-in Support Worker will manage our city centre Drop-in Centre and support the women who attend. This will involve managing volunteers, providing support and advice to women, and delivering a range of activities.
We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.
MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.
To work with other members of the MASH team to achieve the following outcomes:
• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women
We stand with women who sex work and help you to experience good health, safety and emotional wellbeing.

The client requests no contact from agencies or media sales.
Role purpose
The Head of Finance is a key member of the Charity’s senior management team, working closely with the chief executive, directors, and trustees. The head of finance will lead the day-to-day financial operations of the Charity, including budgeting, reporting, audit, payroll, and pensions. Managing the finance manager and management accountant, the Head of Finance will ensure the effective running of the finance department and smooth day-to-day processes. Reporting directly to the Chief Executive, you will be a key advisor on strategic financial decisions, balancing meticulous operational control with strategic planning.
As the Head of Finance, you will:
- Proactively contribute to the development and delivery of the Charity’s strategy through developing long-term financial planning to underpin our objectives.
- Act as senior finance business partner to the senior leadership team, supporting strategic and operational decision-making.
- Lead on the annual audit and production of statutory accounts, ensuring effective management of the audit process.
- Support the rest of the Charity team to become financially informed and comfortable understanding financial performance, control, and accountability.
Main responsibilities
Financial controls, reporting, and operational finance
- Lead the finance function of the Charity, ensuring accurate, timely, and compliant financial management and reporting.
- Ensure that appropriately robust internal financial and operational controls are in place.
- Ensure that our unrestricted and restricted funds and accounting records are maintained in accordance with legal and regulatory requirements and best practice.
- Ensure timely and accurate monthly management accounts and other reports are produced by the finance team and distributed to members of the senior management team, encouraging ownership of departmental budgets.
- Manage and oversee accounts receivable and payable, ensuring strong cash management.
- Ensure all banking facilities, financial systems, and internal processes function to a high standard and enable the Charity to carry out its transactional and operational financial functions.
- Lead financial risk identification and mitigation, working closely with the chief executive and leadership team, and reporting to the board of trustees.
Financial administration and governance
- Manage the production of statutory accounts in line with the Charity SORP and lead the annual external audit process.
- Oversee our tax affairs, including PAYE, national insurance, corporation tax, VAT, and gift aid.
- Responsible for our payroll and pensions functions.
- Maintain and continuously improve financial policies, procedures, and controls, working closely with the fundraising and operations teams to ensure organisational efficiency.
- Identify and escalate financial risks to the chief executive and board
- Line manage and support the management accountant and finance manager, ensuring professional development and high-quality output.
Person specification
Knowledge and experience
We are looking for candidates with demonstrable strategic financial leadership spanning organisational planning, budgeting, risk, and reporting. You will have:
- You must be a fully qualified accountant (ACCA, ACA, OR CIMA)
- Excellent knowledge of charity financial management, SORP, and audit is essential.
- Experience of effective budget setting and implementing controls and processes to manage and monitoring budgets
- Firm understanding of risk management
- Experience of improving policies and processes in comparable organisations
- Success in delivering increased cost effectiveness
- Evidence of building financial impact and performance metrics and reporting
- Understanding of the requirements of legislation, Charity Commission and professional body guidance on a being a well-run and financially accountable Charity
- Considerable experience of management and development of staff
Skills, abilities, and behaviours
- A strategic thinker with the ability to see the bigger picture and make decisions in line with the charity’s needs as part of a team
- Strong change management skills with experience of managing teams through change
- Excellent written and verbal communication skills, including the ability to interpret and communicate financial information to a non-specialist audience
- Strong organisational development skills, able to identify and act on opportunities to drive performance in business
- Experience of the charity or not-for-profit environment (this could be gained as a trustee) preferably with some understanding of charity funding and investment management
- Collaborative working style with excellent written and verbal communication skills
- Resilient with a flexible, creative and solutions-focused approach to problem-solving
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
The Therapies Caseworker will be responsible for supporting delivery of Ben’s therapy provision including Ben’s 24/7 support line and onward therapy referrals. This role requires strong administration and caseworking skills, a level of specialist knowledge or experience and a commitment to providing person centred, compassionate support for those who are struggling or in crisis.
Key responsibilities
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- Provide access to information, advice and guidance regarding Ben’s 24/7 support line and therapy provision.
- Supporting the Therapies Co-ordinator to manage therapy referrals for service users, helping to ensure that support is delivered in a timely and effective manner.
- Facilitate referrals to external providers and third parties as applicable to meet service user needs.
- Review referrals from Ben’s external provider of 24/7 support line and counselling services to assess and provide casework that require ongoing contact whilst receiving therapy support and collaborate with internal and external stakeholders a required, including Ben’s Support Case Managers should this be required.
- Advocate for service users should this be needed to help ensure the appropriate and effective support and care can be accessed.
- Help to ensure all service users receive appropriate and effective support and care throughout their engagement with Ben’s support line and therapy provision.
- Provide emotional support and crisis intervention for service users should the need arise.
- Maintaining and updating accurate service user records in maintaining confidentiality and GDPR requirements.
· To communicate in a professional and sensitive manner clinical and non-clinical advice and guidance within the scope of the service and practice to both internal and external stakeholders.
· Support Ben’s Urgent Response Service offering briefings, providing listening ear activity and therapeutic activities as and when required.
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- Support with the ongoing management and expansion of Ben’s therapy directory of providers and associates as required.
· In the absence of Therapies Co-ordinator or when needed may be required to set up new providers and associates, including due diligence checks which are also in line with new supplier requirements for financial administration.
· Support with the collection of management information and service user client outcomes and satisfaction data and insights.
· Collaborate on initiatives and projects that advance Ben’s charitable mission and objectives.
· Ensure any associated targets, SLA’s are worked towards and achieved and any underperformance is escalated accordingly.
· There may be times when the Therapies Caseworker may be required to support additional duties or projects. This will be discussed with them and agreed with their line manager.
Whilst this role does not specifically require the individual in post to be a clinician, this would be a desirable and enable the postholder to deliver internal therapeutic support for specific cases, providing telephone / virtual counselling sessions to identified individuals. In this instance, the postholder would also be required to maintain their professional registrations and CPD (Continuing Professional Development) as applicable, this will be supported by the organisation also.
This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended, as necessary.
Job Specific Competencies
- Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships with service users, colleagues, and external partners.
- Strong organisational skills, with the ability to manage multiple cases and priorities effectively and maintain accurate and detailed records.
- Proficiency in crisis intervention techniques and the ability to provide emotional support and guidance to service users in distress.
- Ability to work collaboratively with multidisciplinary teams and external stakeholders, and to represent the organisation effectively in professional settings.
- Strong problem-solving skills, with the ability to coordinate referrals to third parties.
- Compassionate and empathetic, with a genuine desire to support individuals and families affected by mental health issues and provide them with the care and support they need.
- Resilient and adaptable, with the ability to remain calm and composed in high-pressure situations and effectively manage stress and challenging circumstances.
- Ethical and professional, with a commitment to upholding the highest standards of confidentiality, integrity, and ethical conduct in all aspects of work.
· Collaborative and team-oriented, with a willingness to collaborate with colleagues, share knowledge and expertise, and contribute to a positive and supportive team culture.
· Commitment to ongoing learning and professional development, with a willingness to stay informed about emerging trends, research, and best practices in counselling and therapy.
· Strong organisational and time management skills, with the ability to prioritise tasks, manage multiple responsibilities, and meet deadlines.
- Proficient in the use of Microsoft 365 Products such as CRM & SharePoint
Should the postholder have a clinical background:
- Excellent clinical skills, with the ability to assess client needs, develop treatment plans, and provide evidence-based counselling and therapy services.
Qualifications required
· It is not an essential requirement to hold a specific qualification for this role
· It would be desirable for the postholder to have or be working towards a minimum Level 4 Diploma in Therapeutic Counselling or equivalent, or alternatively registered as a health, mental health, or social care practitioner e.g. BACP/UKCP/HCPC/BABCP or equivalent
· It would be desirable for the postholder to have a level 3 or 4 IAG qualification
· Commitment to ongoing learning and professional development, with a willingness to stay informed about emerging trends, research, and best practices in counselling and therapy.
Experience required
- Experience of providing case management / casework support
- Experience of delivering emotional or mental health triage or relevant assessment services
- Demonstrable knowledge and understanding of issues affecting individuals with a broad range of psychosocial and mental health concerns, lifestyle, and wellbeing.
- Working knowledge of the legal framework in which counselling and talking therapies sits e.g. GDPR, Safeguarding & SASH (Suicide and Self-Harm) Policies and procedures.
- Experience of working in a health, mental health, social care setting.
- Experience in working effectively with people from diverse social and cultural backgrounds.
- Knowledge of mental health issues, trauma-informed care, and best practices in counselling and therapy, with a commitment to person-cantered and culturally sensitive care.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships with clients, colleagues, and external partners.
- Experience in crisis intervention, suicide prevention, or similar support line services is highly desirable.
- Ability to work collaboratively with multidisciplinary teams and external stakeholders, and to represent the organisation effectively in professional settings.
- Shows commitment to Ben’s vision, purpose, and mission, with a passion for supporting individuals and their families.
Our Values
· Passionate
· Respectful
· Inclusive
· Driven
· Empowered
This job is suitable for someone who…
· Can demonstrate flexibility and be adaptable
· Is conscientious and motivated to deliver to deadlines
· Shows creativity and takes a solution focused approach
· Is open and honest and demonstrates integrity
· Has the desire to help and support others
· Is approachable
· Is passionate about the services we deliver
· Is seeking to enhance and continuously improve self and the services we provide
· Shares our ambition to save the lives of our automotive family
· Is passionate about making a positive difference to people’s lives
· Is passionate about people and their importance in making an organisation successful
· Is proactive and enjoys interacting with people from all walks of life
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
PCN Cancer Care Coordinator
Clifton & The Meadows PCN 8, Nottingham (Hybrid)
30–37 hours per week | Permanent
Salary: £26,620 pro rata (pay award pending)
Employer: Self Help UK (in partnership with Clifton & The Meadows Primary Care Network)
About the Role
We are excited to recruit a PCN Cancer Care Coordinator to support people living with cancer across the Clifton and The Meadows Primary Care Network in Nottingham.
This role is central to delivering a holistic, person‑centred cancer care coordination service, supporting patients beyond clinical treatment and ensuring their wider emotional, practical and social needs are met. Working closely with GP practices, Primary Care Network colleagues, and the voluntary and community sector, you will help improve experiences and outcomes for people affected by cancer.
You will work in direct partnership with Self Help UK’s Macmillan Beyond Diagnosis Service, carrying out Cancer Care Reviews and Holistic Needs Assessments (eHNA), developing care and support plans, and helping people to access the right support at the right time.
What You’ll Be Doing
- Supporting people newly diagnosed with cancer through Cancer Care Reviews and eHNAs
- Creating individualised care and support plans based on each person’s needs
- Acting as a single point of access for non‑clinical cancer support
- Referring and signposting patients to appropriate voluntary and community services
- Working closely with GP practices to ensure reviews are recorded on NHS systems
- Supporting work to increase cancer screening uptake, especially within targeted communities
- Building strong relationships across health, social care and the voluntary sector
- Ensuring safeguarding, confidentiality and data protection standards are upheld
You’ll work flexibly across GP practices, community settings, patients’ homes and the Self Help UK office in Nottingham, with some home working available.
About You
You will be someone who is compassionate, organised and confident working with people facing complex and emotive situations. You will bring:
- Experience in a people‑facing role within health, community or voluntary settings
- Experience supporting people with long‑term health conditions or vulnerabilities
- Strong communication, organisation and relationship‑building skills
- Confidence working both independently and as part of a multi‑disciplinary team
- Emotional resilience and a genuinely person‑centred approach
Experience of working with people affected by cancer, delivering holistic needs assessments, social prescribing or working across NHS–voluntary sector partnerships would be an advantage, but is not essential.
A full UK driving licence and access to a car is required for this role.
Why Join Us?
- Be part of an innovative partnership between Primary Care and the voluntary sector
- Make a real difference to people’s lives at a critical time
- Access training, supervision and ongoing professional development
- Join an organisation committed to equality, inclusion and compassionate care
Closing Date: 17th May 2026
Interviews likely to take place w/c 22nd May
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re currently recruiting a part-time (28 hours per week) Counselling Service Manager to manage one of the Charity’s counselling services and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.
Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 11-25 including individual and group-based support; workshops; crisis support; mental health themed activities. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.
All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people.
Please read the full Job Description and Person Specification for this role included in the Service Manager Maternity Cover Recruitment pack below, before completing the forms.
Applying for the Posts
In the Recruitment pack you will find the Job Description and Person Specification for the Service Manager Maternity Cover role.
To be considered for the position, the Application and the Equality & Diversity Monitoring Forms need to be completed and return to the email address on the Application Form by Wednesday 27th May 2025.
We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.
Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.
Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible for an Interview. Due to the high volume of applications, we unfortunately only provide individual feedback to those who reach the interview stage.
*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The client requests no contact from agencies or media sales.
Assistant Financial Accountant
£38,382 pa plus excellent benefits
London WC1 and home-based - hybrid with expectation to work at London office 60% of the time
35 hours per week, full-time
Permanent contract
The Royal College of Paediatrics and Child Health (RCPCH) is seeking a proactive and detail-oriented Assistant Financial Accountant to join our Finance team. This is an exciting opportunity to support the financial operations of an organisation dedicated to improving child health across the UK and globally.
Reporting to the Financial Controller, you will play a key role in supporting financial accounting, payroll, treasury, taxation and compliance activities across the College and its subsidiary entities. You will help ensure the integrity and accuracy of financial data, support statutory reporting and audits, and contribute to continuous improvement across finance systems and processes.
This role would suit a part-qualified accountant looking to further develop their experience within a not-for-profit or public sector environment.
Key responsibilities include:
- Supporting key accounting processes and ensuring timely reconciliation of financial ledgers
- Assisting with balance sheet reconciliations including fixed assets, accruals, prepayments, deferred income and investments
- Supporting Finance Officers with bank, accounts payable and accounts receivable reconciliations
- Assisting with internal and external audit processes and preparation of statutory accounts
- Supporting accounting processes for subsidiary entities
- Processing monthly payroll and pension submissions accurately and on time
- Supporting VAT returns, corporation tax submissions and regulatory reporting requirements
- Managing company credit cards and cash card reconciliations
- Supporting treasury and banking activities, including cash management and liquidity planning
- Administering finance systems and supporting finance improvement projects
- Building effective relationships with colleagues across the College and contributing to process improvements
Essential skills and experience include:
- Part-qualified ACCA, CIMA, ACA or equivalent professional accountancy qualification
- Minimum 2–3 years’ experience in financial accounting or finance operations roles
- Experience supporting statutory accounting, payroll, pensions, treasury and VAT processes
- Strong analytical skills with the ability to interpret and communicate financial information clearly
- Advanced Microsoft Excel skills and experience using financial systems
- Excellent communication and interpersonal skills with the ability to work collaboratively across teams
- Strong organisational skills and attention to detail
Desirable:
- Knowledge of charity accounting and SORP requirements
- Experience using Business Central or equivalent ERP/financial systems
- Familiarity with healthcare or public health organisations
Our values — Include, Influence, Innovate and Inspire — shape how we work together. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates with protected characteristics. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.
The College operates a flexible hybrid working policy, with colleagues spending approximately 40% of their working time in the office over a four-week cycle and the remainder working from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.
Closing date: 31 May 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.


