Heart jobs

Are you a passionate and proven fundraiser looking for your next big challenge? This is your chance to join a mission-driven team and help transform the lives of seriously ill children.

Reporting to the Head of Fundraising, you’ll be a vital member of our charity team, responsible for activity across community and events fundraising. This role will focus on providing exceptional stewardship for our calendar of community and events fundraising. You’ll build relationships with supporters and help deliver impactful events as well as help grow our income through individual giving.

Please click on the attached job pack for the role description, more details about The Brompton Fountain and the role you could play, then apply via CharityJob with your CV and cover letter.

We look forward to hearing from you.

If you want to work at the heart of a charity in a small friendly team, leading an innovative programme to promote wellbeing and social inclusion, this is the job for you! 

The Stuart Low Trust (SLT) is a well-respected and award-winning charity based in Islington supporting people who isolated and experiencing mental health issues.  SLT was founded to be radically different from other local charities – uniquely accessible, inclusive and community-embedded. 

What the job offers 

You will be developing exciting new projects to serve Islington and surrounding boroughs in a culturally rich environment and vibrant voluntary sector.  Working closely with the Chief Executive, you will be introducing exciting plans to develop our service.  You will have freedom to develop activities, build partnerships and outreach to attract new and a wider diversity of participants reflecting local community needs.

Who we are seeking 

We are seeking a capable manager with track record coordinating delivery of a community-based activities programme within a charity or social care service.  You will thrive on a challenge and enjoy creative thinking, relationship-building with partner organisations and managing staff.  You will have experience of marketing a service to attract new participants.  You will have an understanding of the support needs of people who are isolated.  You will be able to learn from participant feedback to develop services. 

This post is subject to an Enhanced DBS check and two satisfactory references. 

We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.  The more inclusive we are, the more we can achieve. 

Key Benefits and opportunities: 

• 25 days’ annual leave plus bank holidays
• Occupational pension scheme 
• Hybrid and flexible working arrangements with a small and friendly team.
• Access to training and development opportunities 
• Supportive management culture, line-managed by the Chief Executive, who has 30 years' experience in the charity sector 
• Opportunity to lead programmes/develop skills 

Application instructions 

Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their supporting statements with minimal use of AI.  This helps us to better understand your authentic voice, skills and motivation for this role.  Thank you. 

Deadline for applications: Sunday, 2 November 2025 at 12midnight
Interviews: Monday, 10 November 2025 
Estimated Start: December 2025-January 2026 

We are the UK’s leading charity for Crohn’s Disease and Ulcerative Colitis. These are life-long conditions with no cure, affecting over half a million people across the UK. Every year, 25,000 people receive a diagnosis. For some it comes as a shock, for others it’s taken years to be heard. However, it happens, it’s life changing. Since 1979, Crohn’s & Colitis UK has been here to support everyone affected, campaigning for faster diagnosis, better treatments and, ultimately, a cure.

We are now seeking an ambitious and determined Director of Income Generation to drive a step-change in our fundraising and help shape our future success.

This is a pivotal time to join us. Later this year we will launch our new strategy, built around a bold vision that puts everyone affected by Crohn’s and Colitis at its heart. Alongside this, we are taking a fresh approach to communications, amplifying our voice and transforming understanding of both conditions. Our finances are in a strong position, giving us the resources to invest in innovation and the ambition to accelerate change.

As a member of our dynamic leadership team, you will play a critical role in inspiring our community of supporters, unlocking transformational partnerships and securing the resources needed to deliver our strategy. We are looking for a creative, driven and collaborative leader who thrives on building relationships, driving innovation and leading talented teams to achieve more.

In return, you will find an empowering, energetic working environment rooted in our values and the full support of our Chief Executive and Board as you deliver impact and shape the future of our fundraising.

Join us in the ambitious ‘Birmingham In Action’ campaign, which commits to raising over £600 million of charitable funding and 1 million volunteer hours, positioning the University of Birmingham as one of the leaders in philanthropy in the UK.

To fulfil our exciting campaign ambitions, we are recruiting a Senior Philanthropy Manager to maximise philanthropic funding and to take our campaign to the next level. A key member of the Development and Alumni Relations Office’s (DARO) Fundraising team, you will be responsible for growing major gifts opportunities and building a sustainable pipeline of future donations.

DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.  

As a senior fundraiser, we’re looking for someone who is innovative, self-motivated, and able to take ownership of fundraising opportunities, with particular alignment to one of the University’s Colleges. You will have experience of delivering against financial targets, along with the ability to translate complex information into a compelling ask in both verbal and written form.You will also have an enthusiasm for building relationships, the skill to interact with high-level donors and supporters, and the ability to showcase the game changing work of our academics and clinicians. 

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.  We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. 

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working.  In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.  

The Stella Maris (SM) Regional Port Chaplain is the friend of the seafarer during emergencies, through lonely and stressful times.  They understand the difficulties the seafarer experiences away from home and their loved ones, for long periods of time.  They will promote the vision, mission and values of SM in caring for all seafarers and fishers by helping to meet their pastoral and spiritual needs. They will recruit, train and support SM staff and volunteers for the port and will maintain good relations with local parishes and the local diocese. They will work ecumenically with members of other Christian maritime societies with whom SM works.   

Heard is a multi-award-winning charity working at the intersection of storytelling and social justice. For over 15 years, we’ve inspired content and communication that shift public perspectives and drive real-world change on issues such as climate change, trans rights, children's palliative care, and more. Our work supports people to create compelling narratives that move hearts, change minds, and spark action.

We’re looking for acreative and strategic senior communications manager to amplify Heard’s voice, grow our influence, and share learning that drives narrative change.

As senior communications manager, you’ll set direction for our communications, creating content, build relationships, and bring our impact stories to life as well as being responsible for managing all our communications day-to-day. You’ll work closely with programme teams, funders, and partners to ensure Heard’s work is visible and accessible.

Whilst you will work with all of our five programme teams, a majority of your time will focus on our climate programme. You don’t need to be a climate expert but have an awareness of TV and and foster partnerships with media to transform how climate is seen and felt on screen by helping the team develop impactful climate and health story case studies to fulfill our mission of changing hearts and minds.

As a senior communications manager at Heard, you’ll be part of a forward-thinking, creative, and supportive team. If this sounds like a fit for you, apply now!

OVERVIEW

• Job type: 18-month fixed-term contract (potential to extend, subject to funding)
• Days: 0.8 full-time equivalent (FTE) – totalling 25.6 hours per week* not including breaks (Mon – Thurs).
• We will consider 0.6 or 0.7 FTE to allow more flexibility for the right candidate.
• Pay: £42,510 (per annum pro rata – so for 0.8 FTE this works out as £34,010)
• Staff Benefits: 7.5% pension contribution, generous holiday leave, birthday leave, Christmas leave plus bank holidays, annual training budget, mentoring, and hybrid working.
• Reporting to: co-ceos (Sophie Hobson and Nathalie McDermott)
• Based at: London-based / hybrid.
  • Working at least 2 days a week in the office, one of which is a Tuesday. 
  • Our office is on Cambridge Heath Road, London, E2 9DA.

*Heard is trialling the Four-Day Week as part of our commitment to well-being, sustainability and effectiveness. This means our full-time equivalent has reduced from 35 to 32 hours, spread Mon – Thurs. Our trustees will review whether to permanently adopt Four-Day Week in early 2026, at which point we will work carefully with all our team to ensure all work patterns are sustainable for them, regardless of the decision. Learn more about the trial.

Location: Diocesan House, Causton Street, London (Hybrid)
Contract: Full-time (35hrs/week)
Salary: £50,600 FTE 

DBS requirement: No DBS Required 

Job Summary
This is an exciting opportunity to become the LDF’s champion for modern, hybrid ways of working. You will take ownership of our Microsoft 365 environment (including Teams, SharePoint, and the wider Power Platform) to drive collaboration, productivity, and efficiency across the Diocese.

As subject matter expert and design authority for M365, you will manage administration, training, and support, helping staff to leverage the full potential of our digital tools. You’ll lead on developing our intranet, supporting hybrid working, and driving digital innovation - ensuring that technology works seamlessly to support our mission.

Job responsibilities

· Act as primary administrator of Microsoft 365 (Teams, SharePoint, OneDrive, Power Platform).

· Lead development and management of the SharePoint intranet.

· Champion hybrid working, including support for desk booking and conferencing tools.

· Deliver training, inductions, and campaigns to improve digital literacy.

· Provide expert support and advice on M365 to staff across the organisation.

· Manage relationships with outsourced IT providers and oversee M365-related project work.

· Evaluate and introduce new digital technologies to improve employee experience.

Please refer to the attached Job Description for the full details of responsibilities.

Person Specification
Essential:

· Proven, in-depth experience managing Microsoft 365, with expert skills in SharePoint Online and Teams.

· Strong communication skills, with ability to explain technical concepts clearly.

· Experience delivering technical training and creating user support resources.

· Proactive, user-centred approach to problem-solving.

· Empathy with the mission and values of the Church of England.

· Right to work in the UK.

Desirable:

· Experience using the Microsoft Power Platform (Power Automate, Power Apps).

· Familiarity with intranet management and internal communications tools.

· Experience working in the charity or wider third sector.

· Experience with a Managed Service Provider (MSP).

· This post does not require a DBS check.

Please refer to the attached Job Description for the full Person Specification.

About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises c.400 parishes north of the River Thames and within the M25 motorway. You can find our Diocesan 2030 vision, which outlines our priorities for the next 10 years here: Our Vision.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the LDF, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. We particularly encourage applications from Global Majority Heritage/UK Minority Ethnic backgrounds, women, and disabled people, who are currently under-represented in our workforce.

Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

· Competitive remuneration package

· 27 days annual leave (rising to 30 after 5 years) plus bank holidays

· 15% employer pension contribution (salary sacrifice available)

· Death in service benefit (x3 basic salary)

· Enhanced maternity leave (six months full pay after 12 months’ service)

· Season ticket loans

· Access to Benenden Health Insurance

· Employee Assistance Programme (counselling through Health Assured)

· Optical benefit (eye test and contribution to spectacles)

· Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

Business Operations Manager
Location: Hybrid - Home & Walton-on-Thames
Salary: £40,000 - £45,000 per annum
Hours: Full-time, 5 days per week
Contract Type: Permanent

Are you ready to lead with purpose and passion?

We're excited to be recruiting for a long-standing, independent organisation at the heart of the learning disability community since 1946. This is a unique opportunity for a dynamic and driven individual to step into a pivotal leadership role and make it their own.

As Business Operations Manager, you'll play a central role in shaping the future of the organisation. Working closely with the Board of Trustees, you'll lead a dedicated team and oversee day-to-day operations, while driving forward strategic ambitions. This is your chance to bring fresh energy, innovation, and vision to a well-loved organisation, helping it grow and thrive in new and meaningful ways.

We're looking for someone who is:

• Motivated to innovate - ready to diversify current activities and increase engagement during quieter periods.
• Strategic and entrepreneurial - with a keen eye for opportunity and a proactive approach to service development.
• A relationship-builder - experienced in forging strong partnerships with councils, funders, and other organisations through successful funding applications and bids.
• A confident leader - able to inspire and manage a team, while ensuring operational excellence and financial sustainability.

This role offers the flexibility of hybrid working, with regular visits to Walton-on-Thames to connect with staff, volunteers, and service users. You'll be joining an organisation with a proud history and a bold vision for the future - and you'll be at the heart of making that vision a reality.

If you're ready to make a lasting impact and lead with purpose, we'd love to hear from you.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Director of Engagement & Fundraising

Location: London (Hybrid)
Salary: £140,000 per annum
Contract: Permanent

Every child deserves to be safe, loved, and free from abuse. At the NSPCC, that belief drives everything we do.

We are the UK’s oldest and largest children’s charity, and today our mission has never been more urgent. From tackling the challenges of online safety to delivering vital frontline services, we are responding every day to the changing world children are growing up in. children.

This is a pivotal moment for the NSPCC. We are establishing an Engagement & Fundraising Directorate to modernise how we connect with supporters and unlock new opportunities for growth and that is why we are on the hunt to find a bold, visionary, and collaborative leader to join us as our Director of Engagement & Fundraising.

What You’ll Do:

As our new Director, you will lead the charge in transforming our income generation strategy and driving sustainable growth. You’ll inspire and empower teams to achieve their best, champion supporter-first thinking and strengthen our brand and digital presence to reach more people than ever before. Sitting at the heart of our Executive Board, you’ll shape strategy, spark innovation and deliver real impact for children on a national scale.

This is an opportunity to shape the future of the NSPCC and ensure we can protect children for generations to come.

Who You Are:

You will bring a proven record of driving income growth at scale, with deep expertise in fundraising and supporter engagement, including digital. You’ll be an experienced leader of large, diverse teams, skilled at guiding transformation with clarity and resilience. Strategic yet hands-on, you combine vision with execution and you are an outstanding communicator who can inspire trust and build strong relationships at every level.

Above all, you’ll be driven by the belief that together, we can end child abuse. 

Ready to Learn More?

Click below to view our full Candidate Pack for everything you need to know including how to apply.

Closing date: Wednesday 8th October, 9am.

Ivy Rock Partners is recruiting a Finance Business Partner for the world renowned King’s College London.

If, you are someone that would describe their key strengths as the below – it may be a fantastic opportunity for you:

• Solid management accounting experience and strong Excel skills.
• A curious, questioning mindset with excellent problem-solving ability.
• Someone who is confident in their communication skills and has high emotional intelligence – Who has the ability to work closely with very senior stakeholders, including the COO and Chief of Staff.

The role:

Are you ready to help make a significant impact in financial decision-making? As Finance Business Partner (FBP), you’ll be at the heart of supporting our key stakeholders with in-depth reporting; financial analysis; and insights. In your role you’ll support your stakeholders with strategic recommendations on pivotal financial decisions and offering advice that puts finance at the heart of decision making here at King’s.

This role will cover:

• Collaborative Partnering: You will work alongside various directorates to ensure financial targets are met. You will facilitate strategic decision-making within the areas you partner with.
• Financial Guidance: You will provide support and advice to academic and professional staff to ensure King’s operational and commercial programmes are managed financially well. This includes delivering high-quality analysis and clear communication through monthly reporting and everyday interactions.
• Stakeholder Management: Build and maintain relationships with key stakeholders across King’s Directorates, serving as the pivotal link between the Finance, Procurement, Strategic Planning and Analytics Directorate, and the areas you partner.

About You:

• Qualifications & Experience: You are a qualified Accountant with a strong background in management accounting, including setting up accounting and reporting frameworks. You have good experience in budget building & profiling; in monthly reporting and forecasting; and ensuring the integrity of our financial information.
• Analytical Excellence: You deliver regular reports and commentary to senior stakeholders, enabling them to make informed decisions.
• Curious and Enthusiastic: Bring a proactive attitude, strong interpersonal skills, and a keen interest in continuous learning.

Based in Central London, you will work on-site two days a week, with the flexibility to work remotely for the rest of the week.
This pattern may change, so adaptability regarding work location is essential.

For more information about the role, please get in touch with Phil Southern.

About Strides HCC

Strides HCC has been operating in Islington for over 15 years. Our clinic offers longer-term (one year) Psychoanalytic/Psychodynamic Psychotherapy and Counselling to people who are looking to speak about a wide range of emotional issues. We operate on a subsidised fee scheme and offer clinical placements to trainee counsellors and psychotherapists working toward professional registration.

About the Role

As Counselling Service Administrator, you’ll provide essential support to the day-to-day operations of the service, including client communications, financial record-keeping, and coordination with our Clinical Managers, Counsellors and wider team. You’ll be a key point of contact for clients and colleagues, helping to maintain a welcoming and well-organised environment.

Why Join Us?

At Strides HCC, we offer a welcoming environment, opportunities for development, and the chance to contribute to a service that supports some of the most vulnerable members of our community.

You’ll be part of a well-established, dynamic team of 5 staff and over 40 counsellors and supervisors. We invest in our people through:

• Regular CPD and training opportunities

• Reflective practice

• Discounted therapy room hire

• Flexible working arrangements

We are committed to Equality, Diversity, and Inclusion, and warmly welcome applications from individuals of all backgrounds.

We are also committed to safeguarding children, young people, and vulnerable adults. Successful applicants will be required to undergo an Enhanced DBS check.

How to Apply:

If you are passionate about supporting accessible mental health services and meet the requirements outlined in the Job Specification, we would love to hear from you.

To apply, please send your CV and a tailored cover letter (maximum 2 pages) outlining how your skills and experience align with the role to:

Application deadline: 13 October 2025

Interviews: Face-to-face interviews will be held during the week commencing 20 October 2025 at HCC, 12 Woodfall Road, N4 3JD.

Salary: £26,520 rising to £27,030 on successful completion of probationary period
Location: Blaenau Gwent. Workplace-based role 
Some occasional travel across services in Blaenau Gwent and Cyfannol Hwbs as and when required.
Successful applicant may be required to work some evenings and weekends.
Participation in the 2nd Tier out of hours on-call rota.

Hours & working Pattern: 35 hours a week, 3x12 hours shifts over 3 weekday

Accountable to: Refuge Service Coordinator 

Purpose of the post  

To assist in the management and delivery of high quality, responsive, specialist refuge support and services that enable people to feel safe, to be empowered, and to flourish in a life free from Domestic Abuse and Sexual violence

Responsibilities

• As a key member of the team, contribute to achieving Cyfannol Women’s Aid’s vision, mission and ambition.
• To demonstrate and positively promote the organisation’s values, culture, and qualities
• Collaborate with the support services coordinator and the refuge team to plan and deliver high quality, specialised, trauma informed, person-led support services.
• Line management of refuge team members (Support Worker, Support Work Assistants, Out Of Hours and Relief Workers) in line with policy in an inclusive, engaging and empowering way. (including supporting recruitment, completing induction, supervision, training and development) supporting and coaching.
• Case hold, providing direct support to adults and children staying in Blaenau Gwent Refuge Services.
• Oversee all rotas for refuge staff and on-call for Blaenau Gwent and make sure the refuges are adequately staffed at all times.
• Work collaboratively with the support services coordinator to ensure refuge referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
• Support women and children to have a voice and provide feedback within the organisation and the sector, including surveys, listening sessions, and external opportunities
• Oversee operational Health & Safety requirements within refuge services and to oversee housekeeping, maximise refuge occupancy.
• Key collaborator, supporting the team members to keep accurate and timely records in all aspects of the service.
• Monitor personal charges and petty cash liaising with the Finance Department, Support Services Coordinator and Service Manager.
• Lead regular House Meetings and refuge Team meetings and to participate in Blaenau Gwent full team meetings
• Support the coordinator in compiling reports for Welsh Women’s Aid (WWA) Statistics and other relevant reports for projects and services
• Assist with the attendance of core group and other similar meetings, ensuring completion of all tasks allocated to Cyfannol Women’s Aid (CWA) where coordinator is unable to.
• Support the refuge team to appropriately signpost and refer women and children to the services they wish to engage with for example social services, the police, parenting, health, legal, DWP, housing, homelessness, recreational, educational, and cultural services and also CWA’s other internal services.
• Being responsive to requests from other members of the organisation for quantitative and qualitative data, including for example, the creation of case studies.

General responsibilities

Contribute to the: 

• Development and achievement of our Vision, Mission and Objectives.
• Promotion of our values, culture and aspirations.
• Creation of a safe, supportive and explorative working environment.
• Promotion of Equity, Diversity and Inclusion.
• Upholding of our Policies and Procedures.
• Any other reasonable duties as required.

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances. 

The ability to travel independently and in a timely manner to fulfil the requirements of the role is essential. 

Application Information: Please ensure you have read the full Job Description and Person Specification. Use your personal statement to explain how your skills and experience make you well-suited to the role.

Closing Date: 09 October 2025.

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is required for all posts

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce

Contractually based in our Hwb in: Pontypool
Covering referrals from: Torfaen

Contract Type 

• Permanent (in line with funding)
• Agile – working where and when required, to do the job most effectively

Hours & working Pattern

• 35hrs per week (full time) 
• Generally, Monday to Friday with occasional evening and weekend work
• All team members must work flexibly on occasions to meet the needs of the Charity and the people we support   
• Participate in organisational on call rota (paid)

Accountable to: Support Services Coordinator

Purpose of the post:To provide specialised, holistic support to adults and families who have experienced domestic or sexual abuse, harm and violence, and are being supported within Community services in Torfaen

Who are we looking for?

We are looking for a compassionate, reflective, and person-centred individual to join our team in delivering trauma-informed support to adults and families. This role is about more than providing a service—it’s about striving for people to feel safer, gain more control, and have choice over decisions about their future.

You’ll work collaboratively to create environments where individuals feel seen, heard, and respected, and where their experiences and strengths shape the support, they receive.

Specific responsibilities:

• Collaborate with individuals and team members to provide trauma informed support to a caseload of adults and young people within community settings.
• Assess and manage risk sensitively and collaboratively, promoting safety through strengths-based approaches that recognise each person’s lived experience.
• Co-develop personalised support and/or safety plans with individuals, ensuring goals are meaningful, achievable, and shaped by the person’s own priorities and values.
• Respond to safeguarding concerns in line with legislation and organisational policies, maintaining a trauma-informed, non-judgemental stance that prioritises dignity and emotional safety.
• Maintain accurate, timely, and confidential records that reflect the support provided, using respectful, person-centred language
• Provide clear, compassionate signposting to internal and external services, guided by the individual’s expressed needs, interests, and readiness.
• Create regular opportunities for feedback, ensuring Cyfannol’s services are shaped by the voices and experiences of those supported.
• Contribute to audits and reporting, engaging positively with service improvement plans and recognising the value of reflective learning and continuous development.
• Participate actively in clinical and managerial supervision, using these spaces for reflection, learning, and maintaining emotional wellbeing in a supportive environment.
• Build and maintain respectful, collaborative relationships with external agencies, advocating for the needs and rights of individuals in a way that promotes trust and partnership.

General responsibilities

Contribute to the: 

• Development and achievement of our Vision, Mission and Objectives. 
• Promotion of our values, culture and aspirations. 
• Creation of a safe, supportive and explorative working environment
• Promotion of Equity, Diversity and Inclusion. 
• Upholding of our Policies and Procedures. 

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances

This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use.

Application Information: Please ensure you have read the full Job Description and Person Specification. Use your personal statement to explain how your skills and experience make you well-suited to the role.

Closing Date: 08 October 2025.

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is required for all posts

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce

Action for Refugees in Lewisham (AFRIL) is recruiting for a new Casework Manager to lead our growing and dynamic Casework and Advocacy Service.You will be joining an impactful local organisation at a crucial time in our development. We are looking for a hard working and dynamic leader who can balance the operational demands of casework and managing frontline services, with excellent HR skills and a keen interest in policy and developing partnerships. This is an exciting and integral role within a supportive and dynamic team at AFRIL. The role is available due to the advancement of the previous post-holder to a more senior post.

AFRIL’s Casework and Advocacy Service is a busy, professional team of 4 caseworkers (3 FTE) , a Community Activities Coordinator, and a number of volunteers. The team has grown significantly in the last 3 years, in response to the needs of our community and due to recognition of AFRIL’s high quality and relevant casework provision. The Casework and Advocacy Service provides AQS accredited complex casework and advice in the areas of Asylum Support, Housing, Benefits and Community Care. The service works to fill the gap, focusing on supporting those with complex vulnerabilities requiring wrap around support. AFRIL takes its services to where clients are; holding regular casework drop-in’s at asylum support hotels, community centres and at Lewisham Foodbank. AFRIL is also recently accredited by the Immigration Advice Authority to provide advice at Level 1, in both Immigration and Asylum and is currently in the process of becoming accredited at Level 2.

AFRIL’s Casework and Advocacy service uses casework trends and data to work with community members in order to engage in policy and systemic change. Utilising casework and community co-production, the service has created sector wide resources on asylum support, engaged in strategic litigation and successfully influenced local, pan-London and national policy outcomes. This is a growing area of work for the service and the successful Casework Manager will be required to balance high quality casework outputs and management of a team, while working closely with the Executive Director on emerging policy and advocacy work.

About AFRIL:

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We  provide both crisis support to meet immediate need, and longer-term, flexible programmes to  tackle the underlying problems that lead people to be in crisis, supporting people to integrate and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions and IAA Level 1 Immigration Advice.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We use our frontline experience, together with our clients, to engage in policy and influencing work to improve the services and policies that impact our clients group.