Helping hands caseworker jobs
As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.
As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to:
Deal with applicant enquiries
- Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
- Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
- Identify any potential safeguarding concerns at an early stage, escalating appropriately
Process applications and referrals to services in a timely manner
- Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
- Prioritise any applications with particularly urgent requests
- Check that each application is complete and follow up with applicants, as required, to ensure all information and supporting documents have been submitted.
Provide guidance and information to applicants
- Provide clear guidance to applicants throughout the application process and respond to their queries quickly
- Inform applicants of other potential sources of help and support
Recommend appropriate grant decisions
- Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the Charity's grants criteria.
To be considered for our Grants & Services Officer vacancy which offers great scope for growth and a clear development pathway, applicants should demonstrate:
- Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
- Proven experience of providing help and guidance, predominately over the phone and via email
- Previous experience of using databases / CRM systems (e.g. Salesforce).
- Ability to interpret grant criteria effectively and make clear decisions.
If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you.
We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.
Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.
Registered Charity
21 - 50
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camberwell, with travel across Southwark / London
Ref SCWS-251
Closing date 23 September 25 at 9am.
Are you a proactive, collaborative and compassionate individual with a proven record of working successfully with people who have multiple and complex needs and supporting them into sustainable employment? Looking for an exciting and rewarding new opportunity?
If so, join St Giles as a Senior Caseworker, where you will primarily be delivering on our Southwark Works provision to adults who are homeless or at risk of homelessness, whilst ensuring that the project delivers high-quality, person-centred, and strengths-based employment interventions that build skills, confidence, and access to sustainable employment.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
You will work with participants to conduct a comprehensive initial assessment of their employment and wider needs, and then co-develop and regularly review action plans, supporting individuals to carry out actions through one-to-one and group motivational advice and guidance. We will also count on you to lead a team of Peer Advisors and Volunteers to deliver flexible and supportive services to individuals with complex needs, aimed at improving their employability and helping them transition into sustainable employment.
You will provide day-to-day supervision, support and guidance to the team, allocating work and carrying out your own direct work with participants, while also organising the promotion of the project, establishing and developing partnerships to create pathways for participants to join the project. Developing excellent relationships with colleagues and local stakeholders and identifying wider local services that can provide support to participants are also key duties.
What we are looking for
- An understanding of current labour market trends and knowledge of employment rights and contract types
- Demonstrable experience managing a caseload of clients with complex needs
- Experience independently addressing safeguarding issues affecting adults
- Skilled in conducting thorough risk assessments and identifying the needs of adults at risk of harm or who may be a risk to others
- Proven ability to work effectively as part of a multi-agency team
- In depth knowledge of homelessness and ability to provide support, information and advice to people experiencing / facing it
- ·Excellent interpersonal, relationship-building and communication skills, verbal and written
- A professional, collaborative and flexible approach to your work
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment
Closing date: 23 September 2025 at 9a
Registered Charity
501 - 1000
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Thank you!
Finance Coordinator is a new role to support our expanding services.
This newly created role will form part of our Finance Team. As a member of a small but dynamic team, you will work closely with the Senior Finance Officer and Head of Finance. Your role will be critical to our success, with your principal responsibilities including:
- processing purchase ledger invoices
- inputting bank and all financial transactions onto the Xero accounting system
- recording donations to Xero accounting system
- reconciling donations, stewardship and CAF transactions with Xero
- reconciling cheques, standing orders and Stripe transactions with Xero
- processing the weekly payment runs ensuring that all payments are paid on time
- processing staff and volunteer expenses
You will have the support of our excellent and established Finance Team, which is central to the smooth and effective running of our operations. You will be responsible for liaising with colleagues at all levels across the organisation, as well as our Trustees, partners and suppliers.
Registered Charity
21 - 50
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.