4 Helpline advisor jobs near Devon
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A really exciting opportunity has arisen for the right person to join Age UK Plymouth.
Age UK Plymouth is enjoying a period of considerable expansion in terms of service development as it continues to play an essential role caring for and supporting older people and their carers in and around the City of Plymouth. Our professional, talented and positive team work closely with Plymouth City Council and other key stakeholders across the city to improve the quality of life and well-being of those in later life.
We are looking for a motivated individual to lead, grow and develop opportunities both within our Dementia Day Centre in Plymstock and further afield in the community. You will be working alongside clients, families, staff and volunteers to provide a stimulating Day Centre, along with enhancing community opportunities that are tailored to the needs and abilities of individuals. You will have excellent communication and presentation skills, be an outstanding team player, be able to build strong internal and external relationships and provide strong and effective leadership.
We are looking for someone who holds a minimum Level 3 qualification in Adult Care, with experience in managing people and developing projects.
Full UK Driving Licence essential.
37 hours per week Monday- Friday, additional hours may be required from time to time.
£22,216 - £25,974 dependent on experience
Closing Date: Friday 28th January 2022
Interviews will be arranged on a rolling basis on receipt of applications
This post is subject to a Disclosure Check through the Disclosure and Barring Service. Further details can be found at
To apply, please complete an Application form. CV’s will not be accepted. Please visit the Age UK Plymouth website for further information and where you can download the documentation or if you do not have access to the internet, please call Age UK Plymouth to request an application pack.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an experienced Full-Time Shelter Supervisor to join the team at RSPCA Little Valley Animal Shelter in Devon.
Although we are proud to be affiliated to the RSPCA (Devon Branch), Little Valley Animal Shelter is a completely separate, self-funded, small, local Devon charity (205154), located on a beautiful 20-acre site just outside Exeter. We have been operating from this site for over 30 years and despite the many challenges faced, last year we were able to rescue hundreds of vulnerable animals and we rehomed almost all these pets.
All our team are passionate about the many animals we care for and many of our staff have been with us for a number of years. With the future looking a little brighter (from the pandemic perspective) now is a great time to join our team as we have recently finished the rebuild of our new animal facilities, and are now poised to develop further and expand our services across Devon.
About this role
The ideal applicant should have some supervisory experience and 2 years'plus experience working within rescue kennels/cattery.
You will work closely with the Shelter Management Team in the day to day running of the Shelter by supervising the Animal Care Teams/Volunteers to ensure all duties are carried out to the required standard. You will ensure the best care for all our animals, delivering high welfare standards and to assist in successful rehoming.
This is a much needed full-time permanent role. A job description and further paperwork is available on our website.
About Little Valley, why you should join us.
Little Valley - Big Heart
It goes without saying that the biggest draw for people who want to join our team is their desire to help animals in need. Rest assured you will be able to see first hand the importance of your role at Little Valley and also the impact it makes on the lives of the many animals that we care for and support.
Little Valley Animal Shelter is a local Devon charity based in a beautiful 20-acre countryside site on the edge of Exeter. We are a separately registered Branch of the RSPCA meaning we are governed by certain overarching guidance to ensure excellent standards of care, but receive minimal funding from the national charity. Because of this, working for Little Valley is challenging but hugely rewarding, with every achievement making a difference to animals on site and in our surrounding communities.
It costs over £1m a year to run Little Valley and we are in a strong and stable financial position, ready to invest in the development of our beloved charity and increase the levels of support we can offer to the animals in our region.
Our team of 33 staff and over 100 volunteers is based both at the Shelter and in our 5 retail shops which are dotted around the Devon area. The Shelter has over 30 dog kennels, including a specialist behavioural area. We also have over 50 cat pens, including a special cat compound. Finally, Little Valley has a unique stand-alone facility where we can house over 50 small animals such as rabbits, guinea pigs, ferrets and a wide range of rodents, not to mention birds of all shapes and sizes in our private aviaries. Over the years our extensive grounds and wildlife areas have also cared for farm animals, many of which are now happy and much loved in their new homes. Working at Little Valley means you’re able to follow the journeys of the animals we care for, watching them from when they arrive with us, often from sad backgrounds, to when they are happily rehomed.
April 2020 marked a milestone in Little Valley's 30-year history as our final new kennel blocks were completed and commissioned. Over the last few years we have totally rebuilt our cattery and dog kennels to allow us to deliver our highest standards of care in the very best facilities possible. The total cost of Little Valley's rebuild project has been well over £2m.
It is a great time to join our wonderful team as the rebuild is now behind us and we are in the final stages of agreeing our strategy for the way forward. In the coming years we will be supporting even more animals who need our care in the Devon area and also raising our profile and diversifying our income streams to provide a more stable platform for the future.
The client requests no contact from agencies or media sales.
Title: Sunday Assistant
Salary: £12.06 per Hour
Hours/Contract: Part time 5.5 hours per week
Contract Type: Permanent
Based: Sidmouth, Devon
Closing date: 15th February 2022
Interview date: TBC
Key responsibilities include maximising sales by maintaining high standards of display and layout in the shop and shop windows, ensuring that stock density is maintained, regular rotation of stock is carried out and that maximum realistic prices are obtained on donated items, in accordance with charity guidelines, as well as Bought in Goods.
Gift aid is a vital source of income from donated goods and you should ensure that this is maximized when dealing with customers and donors, ensuring that excellent customer service is provided at all times. You should also ensure that high standards of cleanliness are maintained throughout the shop including the sales floor, stock processing area, offices and communal areas.
With a strong retail background, you will join our committed team in making a significant contribution to achieving charity sales targets. You must be reliable and flexible to meet the needs of the charity.
What we are looking for:
- Excellent customer service skills with an ability to communicate with tact and discretion
- Comprehensive retail management experience, preferably in fashion/clothing, with experience of cash handling and financial management procedures (including completion of sales records)
- Strong leadership skills with proven line management experience
- A compassionate individual with a passion for the Marie Curie brand
What's in it for you:
- Continued access to NHS Pension Scheme (subject to eligibility)
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
This role will be subject to receiving a satisfactory Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve
Contract Type: Permanent
Location: Community Based
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)
Working Hours: 35 per week
Closing Date: 10 February 2022
Interview Date: Thursday 10th February 2022 – by Zoom
Our client is a leading charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
About the role
They are looking for a highly motivated individual with excellent communication skills to join their team. This exciting role is part of the Devon & Torbay Dementia Advisor Service which provides information and support to people with dementia, their carers and wider family or friends.
As a Dementia Support Worker, you will have the rewarding opportunity to provide information support and guidance to people living with dementia and their carers; helping them to maintain their independence, improve their sense of well-being, and put them in more control of their lives. They promote a person-centred service so that our support is unique to each individual, based upon their own aspirations and needs.
The service provided is unique to each service user as it is based upon their personal circumstances and support needs. In this role you will also be required to develop professional relationships with statutory and voluntary organisations across South Hams and Torquay to deliver seamless support to individuals and will be delivered in a variety of ways: face to face, by phone, letter, or email and by attending post diagnostic clinics.
You will have:-
- An NVQ level 3, health and social care (or equivalent).
- The ability to assess and evaluate client need which is essential along with good organisational and time management skills to manage a caseload effectively.
- Experience of record keeping, and report writing.
- Passion to support people to maintain their independence improving their sense of well-being, putting them in more control of their lives and the understanding of the needs of people affected by dementia.
- An understanding of the need for client confidentially.
- Great communication skills, adapting your approach to ensure understanding at all levels.
- Networking and influencing skills and the ability to manage several tasks at once and keep yourself motivated to perform under pressure.
- Good IT skills and experience working with databases.
- Ability to travel independently across South Hams and Torquay.
- Experience of face-to-face, telephone and virtual technology service delivery.
- A broad understanding of statutory and voluntary services.
This is a great opportunity to join their team providing personalised support to people diagnosed with dementia and their carers and to promote our amazing service and build relationships with a range of health and social care professionals, and the Voluntary and Private sector. The post will involve working in people’s homes and in a range of community settings. Working with and role managing volunteers is desirable.
Their employees work hard every day to make a true difference in people's lives. They are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. They also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with them.
You may have experience of the following: Support Worker, Dementia Adviser, Care Assistant, Dementia Advisor, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, etc.
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