Helpline Assistant Jobs

We are seeking an enthusiastic and efficient administrative assistant for our Programmes team.

Programmes Assistant
Contract: Permanent.
Hours: full-time post subject to successful completion of a probationary period of three months.
Salary range: £25,650 - £26,463 per annum depending on experience and qualifications.
Location: The post is based in Kensington, London.

About the Role

This is an excellent opportunity for someone who is looking to start a career in events, and would suit someone who has an interest in contemporary geography and is well organised, with excellent attention to detail.

The post holder will work closely with other members of the Programmes team to ensure the smooth running and successful delivery of events. You will also work with members of the Communications team to ensure digital content is accurate and up to date.

About us

The Royal Geographical Society (with the Institute of British Geographers) is the UK's learned society and professional body for geography. We advance geography and support geographers in the UK and across the world.

As a charity, learned society and professional body we serve an exceptionally wide range of public and professional audiences, including our 16,000 members. We reach millions of people each year through our work to advance geography and support geographers.

Benefits

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Generous pension scheme – 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Applications must be received by 9.00am on Wednesday 7 August 2024.
Interviews are planned to take place on Tuesday 13 August 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society is committed to equal opportunities and values diversity in its workforce.

No agencies please.

We're seeking a passionate and driven individual to join our Fundraising Team as a part-time Events Assistant. This new role is critical to expanding NHYC's events programme, attracting new supporters, and enhancing our fundraising efforts with exciting activities for our existing funders to stay connected to our work. 

Joining New Horizon Youth Centre as an Events Assistant means not only stepping into a role of significant impact but also becoming part of an energetic organisation deeply rooted in long-term, strong relationships with our funders. Last year, we surpassed expectations by raising £4 million with just three members of staff, showcasing our dedication and effectiveness in fundraising. This year, our sights are set even higher, with a target of £4.7 million. 

Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand. This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an exceptional place to fundraise. 

If you're seeking not just a job but a deeply fulfilling experience where your work directly transforms lives, where you'll forge lasting connections with funders, colleagues, and the young people we support, then New Horizon Youth Centre is for you.

Join us in making a difference and shape a brighter future for the young people experiencing homelessness in London.

About the Operations and Facilities Assistant role

We are seeking an Operations and Facilities Assistant to work closely with the Senior Operations & Facilities Manager to ensure the effective and efficient running of the organisation’s administrative systems and day to day activities.

This role supports the work of the whole organisation – acting as our receptionist, as well as supporting on a wide range of administrative tasks across HR, systems, IT, and building management.

The Operations & Facilities Assistant will often be the first point of contact for the internal Helpdesk, playing a key role in responding effectively to enquiries, as well as supporting key projects within the Operations and Facilities team.

About you

We’re looking for someone with excellent organisational and interpersonal skills and well as good project management abilities. You’ll need to be able to manage multiple competing priorities, have strong research skills, and be keen to learn and innovate. You’ll be a good problem solver and have strong judgment as well as an awareness of risk. You’ll need to have good resilience and self-care, and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our frontline staff.

At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.

For more information about this role, including the essential and desirable criteria, please download the attached job description.

Location

Galop’s offices are located in London. This role will be hybrid, 3-4 days working in the office, 1-2 days working from home.

Hours

Full time (35 hours per week)

Contract

Permanent.

Reports to

Senior Operations & Facilities Manager

Salary

£26,030.63 - £28,309.92 (including an inner London weighting of £4,129.42)

The closing date for this role is 28th July 2024 at 23:59. Interviews for this role will be held on the 7th and 8th August 2024 at the Galop offices in central London. 

Please visit our website to apply. 

Are you looking for a varied and exciting role where no two days will be the same? Epilepsy Society - the UK’s leading epilepsy medical research charity is looking for a creative and talented Communications Manager for a six-month period.  

A bit about the role

Through the development and management of content, you will play a critical role in raising awareness and the profile of our medical and research expertise, increase our level of support and subsequently generate income.

The nature of our work means that we have many amazing stories to tell. It will be your responsibility to tell them in the most compelling way. You will use a suite of mediums including video, print, audio, email and web.

As the charity's in-house news outlet, you will work on stories with the medical team, care service managers, the channel team, the Head of External Affairs and Helpline and Information Manager, freelance graphic designers and printers.

Some information about us

Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life – as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.

What we offer

We offer a generous holiday allowance (27 days plus bank holidays), with the ability to buy and sell annual leave, a generous Employee Referral Scheme, length of service awards, access to shopping discounts and cashback with thousands of retailers, a staff recognition scheme, and excellent training and development opportunities.

We also have a generous group pension scheme, life assurance and an employee assistant programme (with confidential helpline with any support you might need).

On-site, there is plenty of free car parking, a Café and beautiful grounds to work in and be surrounded by.

The post holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.)

If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter. Your covering letter must explain how you meet the specifications of the role and why you would like to work at Epilepsy Society.

An DBS (Disclosure & Barring) check will be required before appointment is confirmed. 

Please see the attached recruitment pack for the full job description. 

Corporate New Business Lead (fundraising) Place of work: Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, at least once a month.

We are seeking an experienced, confident, and proactive person to join our team. You will be an integral part of the charity, leading on the majority of new business within our Corporate Partnerships Team, building your own pipeline, and partnerships, whilst acting as resident expert for external corporate opportunities.

Join Our Team!

Salary: £34,000 - £38,000 (35 hours FTE) depending on experience

Hours: Full Time (35 hrs per week)

Place of work: Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, at least once a month.

You will be ambitious in vision, feeling confident to develop strategic multi-year partnerships from the beginning. This is a role you can really make your own and know that your success does make a difference. By succeeding in this, we are helping to build better diagnosis, better care and better lives for everyone affected by Crohn’s Disease and Ulcerative Colitis.

About us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

About you

The role is suited to someone who:

• Has a proven new business track-record developing partnerships with commercial and corporate organisations across multiple sectors, ideally operating at five and six figures
• Experience of managing corporate fundraising partnerships, ideally from within the charity sector 
• Demonstrable knowledge of the commercial sector and how to access decision makers
• Enthusiastic, highly motivated, and a good networker
• Confident in presenting and pitching presentations to a variety of stakeholders
• Both empathetic and resilient, with an open, honest, and flexible approach to work
• Enjoys a challenge, is self-motivated and is open to new ideas
• Excellent project and time management skills, with the ability to effectively manage competing priorities
• Good numeracy skills and ability to analyse and report on financial performance
• Excellent communication skills, verbal and written
• Is a strategic thinker, and a team player.
• Is a fantastic communicator, able to build and maintain effective relationships with our stakeholders.
• Has experience of working with databases

A full description of the role and responsibilities can be found within the job pack.

Benefits of working for Crohn’s & Colitis UK

If you are successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.

Closing Date: Monday 12th August 9.00am

Please note: no applications will move forward within the recruiting process without a supporting statement. Applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Asset Management Administrator

Discipline: Commercial Housing
Job type: Fixed Term
Salary: £22,965 per annum
Expiry date: 01 Aug 2024 23:59
Contract: 3 month fixed-term contract
Location: Home-based, with travel required to visit geographical region & attend meetings as required

We are looking for an Asset Management Administrator to join our welcoming and friendly team here at Hft. This is your chance to make a real difference to people’s lives.

We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.

Join us at Hft and you’ll develop your social care career with one of the leading names in the sector. You’ll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.

What’s in it for you?

There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and lots of support along the way. ???????

With Investors in People and Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible. As a “Gold” standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority.

- Annual Leave: 33 days pro rata (including 8 days statutory bank holidays)
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary

and more

Key Responsibilities

As an Asset Management Administrator, you provide general administration support to the Asset Management Team.

You will ensure compliance information, repairs and improvement information are all recorded accurately on Hft’s system. You will monitor renewal dates for services and liaise with approved suppliers to arrange works when required. You will ensure Hft’s compliance system is kept up to date with compliance certificates and risk assessments. You will review and agree invoicing for building maintenance and compliance works in line with contractual rates, monitoring spend and identifying areas for cost saving. You will be required to attend meetings with contractors as required, ensuring all minutes are recorded accurately.

Who are you?

- You will have an awareness or experience of supported housing, ideally for people with learning disabilities
- You will have experience in housing management or Maintenance and/or Building Compliance, with a proven knowledge and experience in building safety and all aspects of H&S.
- You will have experience of using Microsoft ~Office packages in a similar setting and extensive use of Excel
- You will have the ability to manipulate and report date accurately
- You will have excellent customer service, interpersonal and communication skills.
- Find your place with us and change lives.

STRICTLY NO AGENCIES PLEASE

??????????????We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

Apply Now

REF-215390

We are looking for a part-time Making Music Platform Support Officer to work with our Assistant Membership and Services Manager to support members with the Making Music Platform Service.

Making Music is the UK association for leisure-time music, with 4,000 music groups in membership including choirs, bands, ensembles of all kinds, orchestras, and more. 

The 18.75 hours (2.5 days) per week can be worked flexibly, and at least some of them from home, by agreement with your line manager, but we would expect you if at all possible, to spend at least 1 day each week in our office by London Bridge. The FTE salary for this post is £27k, that means the actual salary is £13.5k a year.

The Making Music Platform is a web-based system designed to be used by people who are mostly not IT specialists. We are looking for someone who is technically minded, has some experience of working in the backend of database and website systems (general technical aptitude is important but knowledge of HTML or CSS is not essential), excellent customer service and communication skills to support our members via email and on the telephone, and good problem-solving skills. Full training on the specifics of Making Music Platform will be provided.

This is a friendly team, and our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.

We are committed to making adjustments to our application process – please get in touch and tell us what we can do: we want you to have the best chance at showing us what you are capable of. 

Job Purpose

Our mission is to inspire, involve and empower older people in Scotland, and influence others so that people can enjoy better later lives. To help us achieve that, our Individual Giving fundraiser will aim to acquire new donors and maximise income from existing donors.

As an Individual Giving Fundraiser you will plan, develop and implement a programme of individual giving campaigns to acquire new one-off cash and regular donors, secure repeat donations from our warm database and upgrade donors to maximise and grow our induvial giving income.

You will analyse and monitor performance of campaigns and make tactical and strategic recommendations to enhance results using the full marketing mix. You will lead on developing donor journeys for our existing and new supporters ensuring donors feel valued and understand the impact their donations make.

Living our values, you will approach the role with integrity, while involving, inspiring and empowering our teams, so that together we can create better outcomes for older people in Scotland.

What you’ll do

Individual Giving

· Using a storytelling technique develop and deliver all aspects of direct marketing appeals ensuring effective and emotive copywriting and by working collaboratively with colleagues and external suppliers to deliver within budget and meet income targets.

· Co-ordinate all aspects of Age Scotland’s donor acquisition programme to develop and build our individual donor base using traditional and digital channels.

· Lead the creation and implementation of donor journeys to recruit, retain, upgrade and re-activate donors. Review and make recommendations where appropriate.

· Explore, develop and test new ways of recruiting new donors and generating income.

· Lead the creation of a strategy to re-activate lapsed donors.

· Develop and implement plans to recruits payroll giving donors.

· Work with colleagues throughout the organisation to identify, engage and cross-sell individual giving opportunities to key stakeholder groups.

· Evaluate all campaigns and prepare reports and recommendations for the development of individual giving based on data and insight.

· Provide expertise and guidance on all matters relating to Gift Aid, including maximising income, and work closely with the fundraising and database administrator to ensure gift aid declarations are processed timely and accurately.

· Project and forecast income.

· Support the development of a mid-high level donor strategy.

Fundraising administration and processes

· Work closely with the Fundraising & Marketing Assistant to warmly thank donors for their support and ensure an exceptional level of donor care.

· Capture monthly income from the different individual giving income streams on the fundraising database.

· Lead on tracking individual giving income to meet targets and ensuring costs are within budget.

· Project and forecast income and contribute to annual operating plan.

· Ensure the website is up to date with individual giving fundraising activity.

· Ensure all individual giving activity is run in compliance with the Chartered Institute of Fundraising codes of practice.

· Maintain accurate and up to date records and accept responsibility for the safe and secure handling and storage of confidential information, and in accordance with GDPR and Age Scotland’s own data protection policies.

· Work with the fundraising and database administrator to ensure gift aid claims are processed accurately and timely.  

 

Other Duties

· When required, support in taking donations or setting up regular donations over the phone.

· During peak campaign periods support in the processing of donations.

· Attend, present and participate in events and meetings, as appropriate, to represent and promote Age Scotland’s interests.

· Work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.

· Ensure that all activities are carried out in accordance with relevant legal and regulatory conditions.

 

What you’ll bring

Experience:

· Minimum 2 years’ experience within a similar role.

· Demonstrable experience of delivering direct marketing appeals and a proven track record of securing income using the full marketing mix.

· Experience of managing individual relationships.

· Experience of developing existing income streams and new successful fundraising initiatives.

· Experience of ensuring activities and fundraising materials are aligned with brand and tone of voice.

· Experience of working in a target driven environment and of meeting or exceeding targets.

· Proven experience of copywriting and storytelling to create engaging content.

· Experience in project management, reporting and analysing results (desirable).

· Experience of using website content management systems (desirable).

· Experience of monitoring budgets (desirable).

· Experience of using Raiser’s Edge or similar CRM (desirable).

· Experience of monitoring budgets (desirable).

Qualifications:

· Member of the Institute of Fundraising (desirable).

Knowledge, Skills & Qualities:

· Knowledge of Gift Aid, GDPR and fundraising best practice.

· Excellent communication skills – both written and oral – and the ability to communicate to a variety of audiences and write concise and engaging copy.

· Ability to work on own initiative but to also work closely with colleagues and managers across a variety of functions to achieve objectives. 

· Strong people skills with the ability to develop and cultivate relationships.

· Excellent interpersonal, listening, communications, presentation and networking skills including the ability to make a compelling case for support.

· Ability to win people over and convey ideas succinctly and persuasively.

· Good organisational skills, ability to work flexibly, prioritise workloads, manage competing demands and work under pressure and to tight deadlines.

· Team approach and ability to work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.

· Competent user of Microsoft Office applications, including Excel, Word, Outlook and Teams.

· Knowledge of current fundraising trends and social and political issues particularly in relation to Scotland’s older people (desirable).

· Ability or knowledge of storytelling techniques in fundraising (desirable).

· Confidence in public speaking and to a range of audiences (desirable).

Additional requirements

· Desire to seek out professional development opportunities and to shadow other fundraisers to learn and grow.

· The role requires occasional travel in Scotland and occasional weekend work.

· Commitment to the aims and vision of Age Scotland and the ability to demonstrate our values (Empowering, Inspiring, Inclusive & Integrity) in your work.

· Commitment to work alongside and support volunteers.

· An understanding of and commitment to equal opportunities.

· Willingness to work from the Edinburgh Office as part of the role (NB, travel costs from home to the office will not be reimbursed by Age Scotland.)

· Employees are expected to have a suitable homework space with a good broadband connection for occasional home working.

· Employees are expected to undertake any and all other reasonable and related tasks allocated by their Line Manager.

· Employees enrolled in Multi-Factor Authentication (MFA or 2FA) will be expected to install and maintain an app on either their personal or work mobile device.

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week.

As the Digital Marketing Manager, you will be responsible for the digital marketing strategy and all marketing activity for The Lullaby Trust. The post holder will lead a team to deliver all digital marketing activity and focus on continually developing our digital marketing and digital brand presence to achieve our organisational objectives.

It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever.

We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack.

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week. 

As the Corporate Partnerships Manager, you’ll play a vital role in securing funding from companies and businesses to help drive forward our work. We rely completely on voluntary funding to fund our work, and our corporate partnerships play a huge role in enabling us to do this, year after year. The successful candidate will be starting with an excellent baseline and portfolio but will really be able to build the pipeline, taking our partnerships to the next strategic level.

The Corporate Partnerships Manager will:

1. Account manage a range of corporate partnerships from cause related marketing, to charity of the year and staff fundraising
2. Build a new business pipeline and secure new partners 
3. Line manage the Senior Trusts and Foundations Officer within the high-value team 
4. Work with the wider Income and Engagement team to deliver to income targets

It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.

St Luke’s Hospice — a beacon of compassion and care in Harrow and Brent.

Since 1987, we’ve been dedicated to enhancing the quality of life for those nearing life’s end. Our care extends from the serene Kenton Grange to the comfort of home, ensuring every day is lived to the fullest.

Why St Luke’s? 

• Community-Centred Care: We prioritise what matters most to our patients and their families, delivering care with a personal touch.
• Home-Based Support: Two-thirds of our services are home-based, as we believe in caring for people where they feel most comfortable.
• Comprehensive Services: From our Inpatient Unit to holistic outpatient support, we offer a full spectrum of care, including emotional, social, and spiritual well-being.
• Education and Collaboration: We share our knowledge with healthcare professionals, fostering a collaborative environment to enhance end-of-life experiences.
• Diverse and Inclusive: Our services are free, inclusive, and respectful of the diverse cultures, religions, and beliefs in our community.
• Community Funded: Generous local support and over 500 volunteers help us provide unparalleled care.

The Role
Are you passionate about making a difference in people’s lives? Do you thrive in a caring, inclusive, and high-performing environment? St. Luke’s Hospice invites you to join us as our new Head of People, where your talents will directly contribute to our mission of reaching more people and improving lives.

As the Head of People, you will be at the heart of our organisation, driving strategies to attract, develop, and support our dedicated staff and volunteers. You’ll work closely with our Director of People & Organisational Development, executive directors, and other department heads to foster a culture of excellence, inclusivity, and empowerment. Your role will be pivotal in shaping a workplace where everyone feels valued and respected.

Imagine leading a team committed to caring for those who deliver and need our services, promoting respect and open-mindedness, and striving for excellence in everything we do. You’ll oversee the effective delivery of HR services and provide expert advice to key stakeholders, ensuring our organisation operates smoothly and efficiently.

In this dynamic role, you’ll contribute to the development and implementation of people strategies that align with our core purpose. You’ll lead initiatives like performance management, wellbeing, staff and volunteer engagement, and talent management. Your work will help transform our culture and support our mission to extend our impact through collaboration, innovation, and education.

We believe in continuous improvement, and you’ll drive this by optimising our HR information systems, leading digital innovations, and ensuring compliance with employment legislation. Your efforts will help us maintain a safe, inclusive, and supportive environment for everyone at St. Luke’s.

Join us and be part of an organisation that values caring, respect, excellence, inclusivity, and empowerment. Use your talents to make a real impact and help us continue to be an accountable and sustainable organisation. If you’re ready to lead with passion and drive, we’d love to hear from you!

Recruitment Process

Apply today to become the Head of People at St. Luke’s Hospice and help us create a better future for our community.

Closing date for applications is Monday 22nd July, but this may change so we advise getting your application in soon!

We are working with retained consultants, Connor Consultancy, applications will not be recieved directly through St Luke's Hospice, If you have any questions please contact our retained consultants, Connor Consultancy.

Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.

St Luke’s Hospice are equal opportunity employers and particularly welcome applications from groups who are currently under-represented in our staff.

Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.

St Luke's Hospice reserve the right to close this advert early upon receipt of successful applications.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations. 

FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies. 

We are looking to recruit a proactive member of the Secretariat team, to deliver high quality, professional services to FIGO. This will be achieved by; 

• Ensuring effective Administrative Processes within FIGO (incl. meetings support, notetaking, communication, facilities management) 

• Supporting the Human Resources function at FIGO (incl. recruitment, BREATHE HR and training) 

• Coordination of Health and Safety/Fire Safety Support

(For further detail about this role, please review the attached Job Description and Person Specification).   

We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history.  

Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working.