Home based jobs in greater manchester, north west england
Community Energy Adviser – East Anglia
Job reference: REQ004400
Fixed term until March 2026.
£27,853 per year
Field based in East Anglia with working from home.
(The role will require travelling in the Midlands but will work from home most of the time around meetings and workshops.)
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
The Community Energy Adviser will deliver energy support sessions in local communities, empowering individuals and families through workshops and one-to-one support. The focus will be on assisting those facing challenges with their energy needs by providing practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.
Full time- 35 hours a week
The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.
The role
In this role you will be:
· Planning and delivering engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
· Providing one-to-one support to individuals requiring more in-depth assistance, including conducting home energy assessments and offering tailored advice.
· Collaborating with local organisations and stakeholders to identify and reach out to communities and individuals who would benefit most from energy advice and support.
· Developing and distributing educational materials on energy saving, bill management, and the benefits of renewable energy sources.
· Tracking and evaluating the impact of community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
· Maintaining up-to-date knowledge of energy sector developments, including changes in legislation, available grants, and best practices in energy conservation.
About you
· You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
· You will be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
· You will be able to show empathy and be able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
· It is essential that you have a good working knowledge of IT including Microsoft Office Products
· You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Tuesday 12th August 2025.
We are seeking a faith filled, people focussed senior leader offering operational management for Christ our Hope Liverpool which includes
· Oversight of our Support Services Hub, small staff team and their spheres of work
· Strategic and efficient management of the operational, administrative, financial, HR, safeguarding and property functions of the parish.
· Developing commercial enterprise, to contribute to our financial resilience and resource mission.
The Operations Manager will work closely with the Team Rector in developing and implementing the strategy, systems and capacity to enable the parish and its churches and worshipping communities to be effective in fulfilling the parish vision and priorities.
We are excited by the potential of this key appointment within COHL, the scope of the work and the opportunities we believe it will unlock. This is a developing role, that will be shaped by the postholder working with the Team Rector and others, and as such may be subject to change as new initiatives emerge and develop over time.
We believe in a generous God, from whom all things come, and He invites us to steward these gifts well. If this is your conviction and you have the experience and skills, we’d love to hear from you.
Please ensure, that either in your covering letter or in your answers to the screen questions, that you address the following:-
1. Please give your reasons for applying for this post. You should outline your interest in the post and describe your relevant skills and experience. You should also use this space to tell us anything not covered elsewhere, which you feel is relevant. Please refer closely to the person specification when completing this section.
2. Please tell about your Christian faith and how you feel God may be calling you and equipping you for this role.
"Growing Christ-centred communities that enable everyone to flourish" We're a group of churches working together in a parish in Liverpool.
The client requests no contact from agencies or media sales.
Job Title: Database Administrator – VAC146
Working Hours: 37.5 per week (Flexible and part-time working offered by agreement)
Salary: £25,000 - £27,000 per annum
Contract: Fixed Term, 12-18 months
Deadline: Monday, 11 August 2025
Telephone Screening: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.
Interviews to take place: Wednesday, 27 August 2025
Location: Leeds Charity Offices with flexibility to work from home
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have excellent attention to detail and have experience of working with databases? If so, we want to speak to you!
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
As a Database Administrator you will help manage one of our biggest investments, our Fundraising CRM. Reporting to the Database & Insight Manager, you will play a key role in ensuring our fundraising database is effectively maintained and up to date.
You will assist with the administration and processing of donations, month end reconciliation, gift aid processing, and maintaining database records. You will manage day to day support and improvement of the database by completing regular housekeeping tasks that ensure data integrity and consistency is maintained.
The person will:
· Process income on the CRM database from a variety of sources, including online platforms (LHC website, JustGiving, Give as you Live, etc.) and BACS donations.
· Maintain accurate Gift Aid information and help prepare data for Gift Aid claims.
· Utilise Microsoft Excel to manage the import and export processing for internal and external data sets.
· Assist with monthly financial reconciliation support as needed.
· Ensure high standards for all supporter data entry and help to ensure data is kept accurate and up to date on the CRM with a focus on supporter preferences, change of addresses, etc.
· Ensure we are compliant with the UK's data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The successful candidate will have:
· Previous experience working with data management using CRM systems.
· Excellent IT skills and be confident and proficient in working with Excel, Word, Publisher, PowerPoint and CRM systems.
· Have an excellent understanding of marketing consent and GDPR
· Have a resourceful and logical mind with great attention to detail and high standards of accuracy
· Be able to think creatively and problem solve using data and strong critical reasoning skills.
· Have a strong understanding of Fundraising and Gift Aid legislation and compliance rules.
· Have strong communication skills, both verbal and written, with the ability to build relationships with a wide variety of stakeholders.
Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact us via our website.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday.
· Flexible and Hybrid Working
· Volunteering Days
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
For more information about the position and the charity, please visit our website.
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
Job description
We’re looking for an enthusiastic Communications and Events Coordinator lead the development and delivery of Khulisa’s communications strategy and key campaigns, designed to engage our supporters, stakeholders, and the wider UK public.
About Khulisa:
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role:
This role will be a key part of helping to raise awareness of Khulisa’s mission and the issues we address, strengthening support for our programmes. The postholders will also take ownership of planning and delivering all Khulisa events, ensuring they are impactful and well-executed.
- Develop and deliver Khulisa’s Communications and Branding Strategy in line with the strategic plan.
- Lead public engagement campaigns to raise awareness, promote youth voice, and drive participation.
- Plan and manage events, including fundraising and challenge events, from concept to delivery.
- Create and manage digital content across social media, website, newsletters, and other channels.
- Recruit and supervise volunteers to support communications and event-related activities.
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for:
1. Abilities/Experiences
- Experience in digital campaigning and digital content creation.
- Experience of planning and delivering events, including fundraising events, liaising with partners, suppliers and colleagues.
- Excellent written, copywriting and editing skills and proven ability to communicate campaigning messages in a compelling, succinct and engaging way.
- Experience creating digital content for a variety of audiences, including experience of using a range of digital software and tools, and knowledge of message testing and optimisation.
- Experience in designing popular, results-oriented and successful campaigns.
- Ability to use design software (such as InDesign, Canva, Photoshop and Illustrator).
- Experience working within a close-knit team in a busy and fast paced working environment.
- Demonstrable ability to plan and prioritise own workload with minimum supervision.
- Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with and for young people.
- Experience of using Salesforce or similar CRM system as well as all-in-one marketing platform such as
- Mailchimp to deliver effective long-term public engagement.
- Willingness to work occasional evenings and weekends when required.
2. Qualifications
- Relevant qualification in Project Management, Events Management or Communications, or equivalent years of experience.
3. Knowledge/Skills
- Knowledge of relevant software and digital tools to deliver effective long-term public engagement and digital fundraising campaigns.
- Strong knowledge of WordPress or similar website builder.
- Knowledge of best practice in digital fundraising.
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
APPLICATION DEADLINE: FRIDAY 8TH AUGUST AT 12 NOON
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of New Developments
£56,254 per annum, with a London Weighting Allowance of £4,530 for those living within a London Borough (32 local authority districts plus the City of London)
Ref: 09REC
Full Time 37.5 hours per week – happy to talk flexible working
The role
Sustrans is the UK’s leading active travel organisation, working to make it possible for people across society to walk, wheel and cycle. We have a new strategy for the next five years, a key strand of which is to unlock active travel in new housing developments, and we are recruiting a Head of New Developments to lead this work.
This is a new position in which you will draw on your experience in the housing delivery sector to grow Sustrans’ contribution to the creation of new communities that have active mobility at their heart. As well as leading our influencing work aimed at organisations in housing delivery, you will develop and promote an offer to partners, drawing on Sustrans’ existing infrastructure, behaviour change and advisory services. You will connect with, inform and inspire professionals and decision makers involved in delivering new homes to adopt the actions required to increase active travel in their developments. Through collaboration with our Commercial team and subject experts across Sustrans, you will develop a pipeline of funded work from public, private and third sector organisations, ultimately enabling more households to walk, wheel or cycle for their day-to-day journeys.
The role can be based in any Sustrans office and will involve frequent in-person meetings and site visits, particularly (but not exclusively) in the Midlands and South of England.
About you
You’ll have significant experience contributing to the delivery of new developments through work for or with organisations such as developers, housing providers, consultancies, local authorities or government. We’re looking for applicants with a professional network in housing delivery, and significant experience securing new commissions from and/or influencing organisations involved in delivering new developments. You’ll have a strong understanding of the development process, including the spatial planning system, and of the roles of the parties involved in delivering new developments, the power dynamics between them, and the opportunities and appetite each has for taking action to increase active travel. Naturally, you’ll have deep knowledge of the challenges, opportunities and hot topics in housing delivery – for new towns, urban extensions and urban intensification schemes.
You’ll have exceptional external-facing leadership skills, and be a strategic, creative thinker, able to solve problems and convert new ideas into practical actions. Your outstanding communication skills will enable you to engage with stakeholders at a senior level, including on contentious subjects and on high-profile projects. You’ll have strong business acumen to secure new commissions and deliver effectively for clients, and the skills to influence decision-makers.
You’ll have experience of engaging meaningfully with communities to ensure that new developments respond to the challenges and aspirations of local residents and stakeholders. And you’ll have good knowledge of how active travel can be embedded into new developments to maximise the number of routine journeys that are walked, wheeled or cycled.
We’re looking for exceptional collaboration and people management skills and a commitment to fostering an inclusive and high-performing organisational culture. We welcome Chartered membership of a relevant professional body.
About Sustrans
We work in urban and rural areas, making it possible, safe and appealing for people to people to walk, wheel and cycle. We address the barriers that prevent people from travelling actively – barriers that disproportionately affect people who live in deprived areas, those who are disabled, people who are older or younger, and women and girls.
We’re a practical, can-do charity, designing award-winning infrastructure solutions in streets and across neighbourhoods, and working with communities to give people the skills, confidence, motivation and equipment to travel actively. We’re experts in community and stakeholder engagement, carefully navigating the sometimes heated territory of our work to tackle traffic dominance and car dependency. And we provide data, insight and advice to decision-makers, helping them invest effectively in transport, place-shaping and their communities. We work with government, to support wider work to improve mobility, and to advocate for changes to policy and funding. And over the last 30 years, Sustrans has developed the National Cycle Network from scratch, working with supporters, volunteers, governments and stakeholders to create 16,500 miles of traffic-free and low-traffic routes, loved and enjoyed by communities across the UK.
We are now embarking on a new chapter for our charity, with a refreshed strategy. The Head of New Developments will play a key role in growing our impact in this new chapter.
What we offer
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in service benefit – 3 x annual salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 10th August 2025.
- Interviews are expected to take place in person in London week commencing 18th August 2025.
- Applications are invited in the form of a CV and covering letter.
Join Portraits of Recovery (PORe) as Operations and Finance Manager and Drive Social Change with Art
Portraits of Recovery (PORe) is a pioneering visual arts charity based in Manchester and is the UK’s only visual arts charity inspiring and supporting people affected by and in recovery from substance use. Dedicated to fostering inclusion and systemic change for individuals and communities in recovery from substance use.
Through the transformative power of contemporary visual art, we collaborate with leading artists and Recoverists to challenge stigma, open new conversations about addiction and recovery, and empower marginalised communities. As the UK’s only contemporary visual arts organisation working within this field, we are committed to ensuring that recovery is recognised as a health, social, and cultural issue, driving change through creativity and engagement.
As Operations and Finance Manager, you will play a critical leadership role in shaping PORe’s future, ensuring our long-term sustainability, and driving impactful organisational development. You will work closely with the Director & CEO to enhance our operations, administration, and financial management while leading a small team to support the delivery of our Business Plan. This position offers a unique opportunity to shape strategic business processes, support PORe’s artistic programming, and play an integral role in our fundraising efforts. If you’re passionate about activism and believe in the power of art to change lives, we invite you to be part of this transformative movement.
You’ll be looking after a small team, and the administrative, and financial aspects of the organisation. You’ll also be inputting into funding bids, helping with data collection, and coming up with creative income generating opportunities to help us grow. As a small company, this role would be perfect for someone ambitious, looking to help shape and grow our organisation even further.
Key Responsibilities:
- Support the Director & CEO in strategic, financial, and organisational development.
- Play a senior management role, overseeing operations, administration, financial processes, and governance.
- Manage and support a small team to effectively deliver PORe’s Business Plan.
- Ensure efficient business activities, including HR and data collection processes.
- Oversee financial management, including budget control, reporting, and compliance.
- Support delivery of public programming and contribute to project development.
- Collaborate on fundraising initiatives, including bid writing.
- Represent PORe in meetings with funders, stakeholders, and key partners.
- Manage organisational governance, including trustee meetings and board development.
- Lead risk management, policy updates, safeguarding, health & safety, and diversity initiatives.
- Oversee IT systems, digital security, and business continuity planning.
- Drive internal communication, staff recruitment, training, and performance reviews.
- Ensure compliance with charity and company law, funding agreements, and legal obligations.
At PORe, we value diversity and inclusivity. We actively encourage applications from individuals of all backgrounds, including those with lived experience of recovery. If you meet even half of the requirements, we strongly encourage you to apply. Your unique perspective and skills could contribute significantly to our mission.
We are committed to promoting equality, diversity, and inclusion in our recruitment process. We seek to build a team that reflects the communities we serve, ensuring a welcoming and supportive environment for all. Applications will be reviewed on an ongoing basis, and we encourage early submissions. Join us in shaping a future where art and recovery intersect to create lasting impact.
- Application deadline: Friday, 15 August
- Interview notification: Friday, 22 August
- Planned interview date: Monday, 1 September
- Planned start date (subject to satisfactory references): TBC
Supported Lodgings Coordinator
This is an exciting opportunity to join Depaul UK to help us to set up and develop our new Supported Lodgings service in Cheshire West and Chester.
Position: Supported Lodgings Coordinator
Location: Cheshire West and Chester.
Contract: Permanent
Hours: Full time 37.5 hours
Salary: £24,136 Per Annum Plus Pension and Other Benefits
Closing Date: Sunday 17th August 2025
About the Role
The Supported Lodgings service provides long term placements for 16 and 17 year old young people with care experience in the homes of vetted and trained Community Hosts. This service will provide structured support packages enabling young people to develop a range of skills as they move towards independent living.
The role is a busy and varied one. You will be responsible for ensuring all young people referred to the service, are assessed, supported and placed effectively with their hosts. In addition, you will be responsible for overseeing the recruitment, training and management of hosts, as well as promoting the service to key stakeholders, and supporting young people directly.
Your work will be underpinned by Depaul’s Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every young person leaves the service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of the Greater Manchester Prevention Services Manager you will be responsible for young people needing longer-term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service.
Key responsibilities include:
· First point of contact for young people and referral partners.
· Assess needs and risks, ensuring suitable safeguarding and placements.
· Arrange young people’s stays, ensuring support and a welcoming environment.
· Ensure health and safety through regular checks and reporting.
· Provide regular support and planning sessions for young people
· Support young people in preparing for independent living and long-term housing.
· Participate in a 24-hour on-call service.
· Promote and expand the Supported Lodgings service.
About You
You will need to have the following skills and experience:
· Experience and an understanding of working with Care Leavers, young people experiencing homelessness, unaccompanied asylum seekers or people in crisis
· Experience in supporting young people with their support needs, working closely with other key professionals.
· Experience in writing, implementing and evaluating risk assessments
· Experience in supervising or supporting hosts or staff
· An understanding and commitment to working in an assets-based way
· Able to demonstrate a clear understanding of safeguarding requirements and procedures and follow them through to the conclusion
· High-level understanding of professional boundaries and ability to maintain them
· Effective collaborative working with a range of internal and external stakeholders.
· Ability to effectively reflect on own practices for ongoing learning and development
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and the South Coast.
You may have experience in areas such as: Service Coordinator, Client Services Coordinator, Housing Services Coordinator, Services Coordinator, Residential Services Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Legal Casework Manager (Helpline)
Are you aware of the significant health inequalities that people with a learning disability face in the UK and levels of avoidable deaths? Are you passionate about access to justice for the families of people with a learning disability who have died avoidably in acute healthcare settings?
We’re looking for a dedicated Legal Casework Manager (Helpline) to join our committed information and advice team covering England at Mencap on a full time (37.5 hours per week) fixed term contract for 2 years.
Here at Mencap we are a leading charity providing advice, support and opportunities to people with a learning disability across England, Wales and Northern Ireland. The role will lead on supporting families to get answers about how their loved ones died and change across the healthcare system to prevent future deaths.
The role is flexible in terms of location, which can include home working, using Mencap’s office bases, such as in London and Peterborough, and will include some national travel, for example to inquest hearings or to meet families when needed.
About the Role
As Legal Casework Manager (Helpline), you’ll provide advice, support, and casework assistance to families facing complex legal issues, specifically relating to people with a learning disability who have died in avoidable circumstances across England, mainly within the healthcare system. Working within a small, supportive team, you’ll manage your own caseload, contribute to the body of knowledge about avoidable deaths and help empower families to understand and exercise their rights and get answers through the inquest and other investigations processes.
Key Responsibilities
· Provide clear, accurate, and timely legal advice and casework support for families.
· Work closely with clients, many of whom will be distressed, ensuring a sensitive, trauma informed and professional approach
· Maintain up-to-date case records and comply with quality and regulatory standards
· Support strategic litigation and advocacy efforts where appropriate
· Liaise with other charities, coroners, legal professionals, and agencies to support families to get answers
· Work towards a world where people with a learning disability are no more at risk of death in hospitals, than any other person
· Manage a team of caseworkers working across different areas of advice.
About You
We’re looking for someone:
· Legally qualified in the UK or similar jurisdiction with at least 3 years post qualification, working in either clinical negligence, inquests or inquiries. Or similar number of years working as a senior case worker in an inquest/clinical negligence/inquiries advice role.
· Excellent communication and interpersonal skills, with a non-judgemental and empathetic approach
· Ability to manage a varied workload, prioritise effectively, and work independently
· Ability to travel effectively to support families at inquests, and to attend meetings
· A clear understanding of the importance of professional boundaries and in maintaining their emotional wellbeing in distressing situations
· Strong management skills and ability to supervise, coach and mentor colleagues.
· Experience of accurately recording client case records and use of CRM/client database system
What We Offer
· A meaningful role supporting families and delivering change in a values-driven organisation
· Supportive and collaborative team environment
· Professional supervision
· Flexible working arrangements
Please see attached the full job description for further information on the role.
Closing date: Monday 18th August 2025
Interview date: Thursday 4th September 2025
We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Job title: Professional Communities Manager
Reporting to: Director of Membership
Line Manager Responsibility for: Professional Communities Co-ordinator
Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.
Salary: £41,603 - £45,470 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.
Working hours: Full-time 37.5 hours.
Application Closing Date: Wednesday 27th August 2025, 12 noon.
Interview Date: First stage interviews will be conducted on Tuesday 9th September 2025, second stage interviews will be conducted on Thursday 11th September 2025.
Job overview
The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.
This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.
The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.
Key responsibilities
Strategic Development and Continuous Improvement
- Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
- Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
- Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.
Community Content Curation and Management
- Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
- Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
- Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
- Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.
Community Engagement and Facilitation
- Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
- Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
- Actively promote member engagement through community platforms and other channels, driving participation and interaction.
Stakeholder Relationships
- Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
- Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
- Manage relationships with sponsors where appropriate, ensuring alignment with CST values.
Digital Platform and Event Management
- Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
- Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.
Data, Insight, and Reporting
- Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
- Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.
Team Leadership and Development
- Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
- Encourage learning and development across the team to ensure consistently excellent member service.
Adaptability and Wider Contribution
- Contribute to broader membership engagement strategies and initiatives.
- Undertake any other duties as required by the Director of Membership to support CST’s mission
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Network Development Manager
England North
£36,629 per annum (pro rata for part time hours)
Ref: 12REC
Full Time 37.5 hours per week – happy to talk flexible working
Base: Sustrans offices in Leeds, Manchester or Newcastle with the flexibility to work from home
About the role
We have a new and exciting opportunity to join the Network Development team in the North of England, to support the team in managing a range of projects that will fix and grow the National Cycle Network in the delivery of our Paths for Everyone strategy.
As the Senior Network Development Manager, you will be leading a small team of Network Development colleagues to initiate, develop and deliver programmes and projects to advance the National Cycle Network (NCN). You will be ensuring the plan for the NCN remains innovative and relevant, by creating new routes and removing barriers.
You will provide project management experience and expertise, strategic support and specialist knowledge to the Network Development team and ensure income is maximised and resources focused on impactful projects.
You will collaborate, influence and build internal and external relationships with key people from local authorities, partner organisations, public and voluntary stakeholder groups and community representatives.
You will be pursuing new business development opportunities to secure future work and to contribute toward the development of new ideas, projects and innovative strategies.
We offer true hybrid working, a flexible mix of working from home and occasional travel to our other offices around the UK. There will be a need for regular travel within the region to attend meetings and site visits.
About you
You should have experience in leading, motivating, and managing a team, with the capacity to support and develop others to the best of their abilities.
With excellent communication skills, you will have the ability to build relationships with ease across a wide range of people, and experience of working in partnership with other groups particularly within the public sector.
You will be experienced in project management frameworks principles and implementation.
You will be knowledgeable in transport planning and policy, within active travel or transport.
With a thirst for data accuracy, you will be skilled in researching, producing reports and presenting their findings.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 04 August 2025.
- Interviews will take place via MS Teams between the 13-20th August 2025
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Head of Fundraising (12-Month Maternity Cover)
Salary: £36,000 - £38,000 per annum, pension paid at 4% contribution
Hours: Full time, 37.5 hours p/w
Days of work: Monday – Friday; 9am – 5pm with TOIL-able hours in the evening or weekends when required
Contract Type: Fixed Term- 12 months maternity cover
Benefits:
- 6.6 weeks annual leave entitlement (25+8 Bank Holidays)
- Enhanced sickness pay
- Monthly independent therapeutic supervision,
- Take your birthday off
Location: Snowdrop Project, Castle Green, 7 Castle Street, Sheffield, S3 8LT
Reporting to: CEO
Collaborating with: Head of Finance and Resource, Head of Operations
Direct reports: Communications and Donor Relations Manager, Community Fundraising and Events Manager, oversee 2x Freelance fundraisers
Closing date: Thursday 7th August at 9am
Interview dates: Interviews will be conducted W/C 11th August.
Start date: October 2025
Be part of something life-changing.
At Snowdrop Project, we support survivors of modern slavery to recover from their pasts and rebuild their futures. We were the first UK charity to offer long-term, community-based support for survivors—and today, we continue to lead the way in trauma-informed care, advocacy, and reintegration.
Now, we’re looking for a dynamic, innovative and creative Head of Fundraising (Maternity Cover) to help us grow our impact and drive our fundraising efforts to support more survivors of modern slavery.
About the Role
If you're someone who enjoys building and implementing strategic aims, leading with passion and wants to make a real difference in people’s lives, this could be the perfect role for you.
We are looking for a confident, engaging and collaborative individual to join us as Head of Fundraising (12-month Maternity Cover) and drive our ambitious fundraising plan forwards.
We are at a pivotal stage of our organisational and fundraising strategy. This role has an exciting responsibility to capture the importance of the work that Snowdrop does and drive forward our ambitious fundraising strategy, focusing on diversifying income streams that sustains and grows our support to survivors.
You will need to demonstrate excellent interpersonal skills; experience of fundraising; and the ability to work both independently and collaboratively and prioritise rapidly changing lists of tasks.
We’re a small, supportive team, so you’ll have the chance to shape your own projects, bring your ideas to life, and see the real-world impact of your work.
What You’ll Be Doing:
You’ll lead our Fundraising Team and line manage our dynamic and engaged fundraisers, supporting them from planning inspiring activities and events to supporting local fundraisers and volunteers all whilst upholding Snowdrop’s values and fundraising best practice.
- This person will take the lead in delivering the next 12 months of Snowdrop’s fundraising strategy, driving forward strategic development, implementing learning and further developing the fundraising team to deliver on its fundraising ambitions in line with the wider organisational strategy.
- The Head of Fundraising role sits within the Senior Leadership team at Snowdrop and is responsible to contribute to the overall leadership, strategic management and continued development of the organisation
- Leading on creating strategies for attracting new corporate donors and partnerships alongside driving forward our well-established corporate volunteering programme
- This person will work alongside and support Snowdrop’s trusts and grants fundraiser and support on large grant applications where necessary
- Line management of the Donor Relations and Communications Manager and Community and Events Fundraising Manager, alongside the supervision of two consultants
What We’re Looking For
We’d love to hear from you if you:
- Have experience in fundraising and leadership
- Are a confident communicator and leader who thrives meeting people and building relationships
- Are proactive, creative, and passionate about our work supporting survivors of modern slavery and exploitation
- Share our values of compassion, empowerment and collaboration
Why Join Us?
- Be part of a pioneering, survivor-focused charity making a real impact
- Work in a supportive, inclusive and values-led organization
- Have the freedom to bring your ideas to life and take ownership of your work
- Join a team that celebrates progress, values growth, and genuinely cares
- Receive a number of benefits including your birthday off and monthly therapeutic sessions
Please see the Job Description document for full details and the Person Specification
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter which details your suitability for the role (please read the instructions for completing the cover letter carefully) and answer a question about your right to work in the UK. CVs and cover letters will be screened and candidates will be shortlisted based on these.
We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work.
Applications close on Monday 4th August, 2025 at 9am and interviews will be scheduled for w/c 11th August 2025.
Please note- we will not be working with recruiters for this post.
Please submit a CV and Cover Letter that addresses all the points from the person specification, giving relevant examples which demonstrates your suitability for the position.
We will be shortlisting for interview based on the below scoring system:
0 – Weak Does not address the essential criteria
1 – Average Addresses part of the essential criteria, provides little detail
2 – Good Addresses the essential criteria, providing some detailed relevant explanations
3 – Excellent Provides a thorough, considered explanation that fully addresses the person specification.
Empowering survivors of modern slavery to rebuild their lives and thrive



Are you passionate about supporting others to make positive changes in their lives?
Do you want to make a difference by providing interventions to help people impacted by gambling?
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
The role
This is a great time to join GamCare as we are growing the reach of our services. We are looking for Gambling Support Practitioners with qualifications or experience in health or social care, and an empathic style to enable people to change their behaviour through skilled intervention.
Crucially, you will ensure that psychosocial, and recovery support interventions are delivered as part of a cohesive recovery plan while working collaboratively with external and partner organisations to achieve positive outcomes for service users.
There will be lots of opportunity to participate in service promotion, networking activities and events to support the visibility of the service, as well as developing relationships with local services and communities to strengthen pathways into the service.
We are looking for an individual to work full-time which will currently include 4 days 9-5pm and 1 day 12-8pm per week (fixed), Monday to Friday.
About you
You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including cognitive behavioural tools.
You will be expected to be able to work from home thereby having the space for a confidential setting whilst also being able to travel within the region to attend events and offer localised in person support as required.
If this sounds like you, and you would like to be part of a committed, dynamic, and highly supportive team, providing exceptional support, then we would love to hear from you!
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum including bank holidays which increases with service
- A generous pension scheme - we contribute 6% and you contribute 2%.
- Discretionary company sick pay from day one of service.
- Employee assistance programme – 24-hour support
- We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people.
For further details and to apply please click the apply button.
The closing date for applications is Sunday 3rd August 2025.
Interviews will take place online via video conference during the week commencing 11th August 2025.
This post requires a DBS check.
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
GMYN is on the lookout for three exceptional individuals to join our passionate team as Programme Coordinators
These new staff roles will be instrumental in helping young people take part in positive activities and develop key skills. You would be joining a passionate and highly skilled team, all wanting to make a difference to young peoples lives.
The three posts will plan and deliver activities on the following GMYN Youth Programmes:
Care Experienced Programme
At GMYN, we’re committed to amplifying the voices of care-experienced young people, ensuring they have a platform to lead on their own futures. Our Care Experienced Programme is built on creative, youth-led approaches that promote personal growth and resilience. We provide practical support while making sure young people are involved in every step of their journey, from decision-making to shaping the activities and services they engage in.
Disability and Neurodiversity Programme
Our Disability and Neurodiversity Programme celebrates individuality and empowers young people to thrive in an inclusive, creative space. We actively consult with disabled and neurodivergent young people (DND YP) to ensure their voices shape everything we do. Our projects have supported DNDYP to participate in social and developmental activities, have an active voice in their community and improve their wellbeing.
Work Readiness & Education Programme
Our Work Readiness & Education Programme offers a dynamic, hands-on approach to preparing young people for the workforce. Through courses, job clubs, placements, corporate partnerships, and real-world experience, we ensure young people develop not just the skills they need but the confidence to succeed. Our staff love engaging in creative activities that make learning fun: whether it's through interactive workshops, team challenges, or creative CV-building.
The main activities delivered through these programme include:
- Life skills workshops such as cooking, budgeting, leading healthy lifestyles workshops.
- One-to-one support to provide bespoke guidance so young people can overcome barriers and set goals.
- Creative/outdoor activities such as music, drama, art, sport etc.
- Consultations to ensure that young people have a voice in designing their programme.
In these roles you will need to be confident in inspiring and engaging young people that face various disadvantage and be able to develop positive partnerships with various stakeholders.
We are looking for Programme Coordinators that can be flexible and committed team players. In return you will have the chance to have creative ownership of our programmes, bringing your own skills and ideas to make them an amazing experience for young people to be involved in.
Key responsibilities
- Coordinate and deliver activities - Plan, and facilitate engaging, inclusive sessions and 1:1 support for young people with varied needs, using trauma-informed and youth work approaches.
- Build meaningful relationships - Establish and maintain trusted relationships with young people, using a strengths-based, trauma-informed approach underpinned by youth work principles to support individual development, and promote positive wellbeing.
- Safeguarding practice- Uphold GMYN’s safeguarding policies and procedures, ensuring all young people and staff are safe, supported, and empowered.
- Embed youth voice - Ensure activities are youth-led by involving young people in planning, delivery, and evaluation.
- Work collaboratively with partners - Act as a connector bringing together local authorities, schools, employers, and community groups to create opportunities for young people.
- Provide tailored support - Offer bespoke support that helps young people develop new skills, explore education or employment pathways, and build confidence and resilience.
- Champion inclusion, diversity, equity, and accessibility - Deliver accessible, inclusive sessions for young people tailored to diverse needs.
- Promote and represent GMYN – Represent GMYN by engaging with stakeholders, referral agencies, schools, and partners to promote our work and help shape our future.
- Monitor and evaluate impact - Use GMYN’s systems to track participation, progress, and outcomes. Capture both quantitative data and qualitative stories to evidence impact.
- Project administration - Complete administrative tasks such as session planning, data inputting, budgeting, and reporting to support effective project management.
- Continuous learning - Engage in ongoing training and reflective practice, contributing to your professional development and continuous programme improvement.
- Be flexible and adaptive - Embrace a dynamic working environment, showing initiative and adaptability to respond to the evolving needs of young people and the organisation.
For further infomation on these roles, the personal specification and GMYN more widely, please download our job pack, available on this page. This provides all the information on how to apply and more details regarding the roles.
Thank you for showing an interest in joining GMYN!
You can apply via this webpage or alternatively, you can send an audio application if you prefer. If you send audio, please ensure that the answers are no longer than 2 minutes.
Please ensure you send your cv and answer the application questions. The personal specification is shown in the job pack attached to this page.
While we acknowledge that candidates might use AI to write their applications, we prefer to hear from their authentic selves.
At GMYN, our vision is #YoungPeopleCan, and our goal is that young people are safe, heard, and capable of great things.

The client requests no contact from agencies or media sales.
North West Air Ambulance is a hugely reputable and remarkable charity, which provides enhanced pre-hospital care needed to make a lifesaving difference. They quite simply bring the hospital to the patient, regardless of their location across the North West!
“There’s no doubt the North West Air Ambulance Charity saved my life. Without the care they provided so quickly at the scene, before airlifting me to the Royal Preston Hospital, it’s unlikely I would have survived.” (patient)
Do you want to Join a lifesaving crew and form part of the passionate, driven and talented Income and Engagement team that raise funds to keep this life saving service running?
The Role
This is a fantastic opportunity to deliver the community fundraising strategy in the South Lancashire region. You will report into the Senior Regional Fundraiser and focus on building strong relationships with existing supporters, as well as recruiting new support to maximise fundraising activities and income.
Main duties and responsibilities:
- Develop and implement a local fundraising plan to maximise income generation across the designated geographic area.
- Ensure all activities are delivered within budget, achieving agreed ROI and making sure they are in line with the organisation’s values and ethos.
- Support the wider team to achieve income budgets and agreed objectives in line with the overall fundraising strategy.
- Research, identify and develop long term partnerships with appropriate groups and associations, individuals and volunteers at a local level, offering excellent donor stewardship
The Person
We are ideally looking for someone who has experience in a Community Fundraising role with previous knowledge of working to targets. However, NWAA are flexible and will consider applicants with the relevant transferable skills.
Most importantly you should have excellent written and verbal communication skills, be able to build long lasting relationships, and have the ability to engage with a wide range of audiences. In addition experience in developing and delivering plans, managing budgets and financial forecasting would be advantageous as well as working with databases.
The team at NWAA are motivated, with an ambitious can-do attitude. If you think you can make a difference and be part of the inspirational team that drives the future growth at NWAA, we would love to hear from you!
Please note that this role will require a full UK driving license, and access to your own vehicle.
Why NWAA?
NWAA is a widely recognised charity that has a huge impact on saving lives. Now is an especially important time, as the charity celebrates its 25th anniversary and moves forward with its future 5-year strategic plan. This role offers the opportunity to build a career within the charity. There will be huge scope to learn and grow as part of an incredibly supportive, collaborative and fun team.
On top of this, the charity’s benefits include:
- 25 days annual leave + bank holidays
- Can buy up to an additional 5 days annual leave (once passed probation)
- Extra days holiday up to an additional 3 days based on length of service (must qualify by April for leave provision)
- 6% Employer Contribution to pension – Royal London is the provider
- Sick pay
- Cash Back Scheme which includes cash back for dental treatment and a range of medical treatments as well as staff discounts with a range of retailers
- Life Assurance
- Cycle to Work Scheme
- On-site parking
- Site Induction and yearly staff conference
- Medicash and Perk at Work also come through Medicash
- Blue Light Card
If this sounds like the type of environment that would suit you for the next phase of your career, then get in touch! The role is permanent and full-time (although flexible working patterns will be considered) and offers the opportunity to work flexibly from the charity's offices based in Knowsley and Barton, as well as across the region, and from home.
If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie or Leanne at Charity Horizons for more information,
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
This is a 3-year funded post with specific responsibility to improve and increase our support to those over 65 who are experiencing financial hardship
In the brand-new role of team leader, you will take on the responsibility of providing structured line management to our existing advice service. Supporting our four skilled and experienced part-time advice workers, while also expanding the service.
You will coordinate and deliver advice and information to new and existing groups including our own Older People’s Lunch Clubs.
Establish new satellite provision, delivering finance workshops, and drop-in services, and providing additional delivery capacity.
Ensure our Advice and Information team keep up to date with changes to legislation and support mechanisms so that they are empowered to support people in a holistic way. This will include signposting service users to the most appropriate support both internally, to other parts of our service, and to other external support.
You will lead on our efforts to gain the Advice Quality Standard (AQS) to ensure our service is of the highest professional standard.
You will represent ICCM on relevant panels and network groups across Greater Manchester. This ensures our service is connected to the wider support landscape and integrated with city and region-wide initiatives.
You will be expected to take on a limited caseload of one-to-one appointments providing advice and information to people.
Between drop-in, group sessions and one-to-one case load it is expected that you will work based on approximately 2 days per week being direct delivery. This is once the role has been fully established.
The Team Leader will focus on:
· Increasing organisational capacity, extending our reach and reducing waiting times.
· Coordinating and developing the team, ensuring the service continues to respond to changes in the welfare system, and that updates are communicated effectively across the team and to the people we support.
· Developing the AQS framework to improve and ensure the quality of work.
· Increase capacity to develop links with other stakeholders and VCFSE, building on existing connections and forging new links with other agencies and referral pathways.
· Ensuring our casework, feedback and monitoring (including our CRM system) is accurate and up to date, so we can best show the impact of our work.
· Supporting our Irish Traveller work to ensure all residents can access our services.
· Contribute to the delivery of culturally specific training to professionals within health and social care across Manchester.
Key Responsibilities:
· Day-to-day supervision and coordination of the Advice and Information Team, under the direction of the Advice and Advocacy Manager
· Provide regular individual supervision to each team member
· Develop culturally specific approaches to supporting older people across Manchester who are experiencing financial hardship. Including extending our reach to new people/areas and ensuring information is available, accessible, and in an appropriate format.
· Lead on attaining the Advice Quality Mark.
· Develop our service knowledge to take account of changes to the benefit system, council tax and energy prices.
· Provide oversight of the referral and booking system and the Case Management System to ensure all client activity is recorded. Working with the Administrator and other staff to ensure the smooth delivery of services.
· Review and enhance the outcomes monitoring system for the service. Ensuring good data collection and reporting internally and for funders.
· Recognise and respond appropriately to safeguarding concerns and make referrals where necessary in line with ICCM’s policies and procedures.
· Manage a restricted caseload
· Maintain accurate and timely case records and ensure follow-up actions are completed.
Organisational Responsibilities
- To ensure you fully embrace ICCM’s values in all your work.
- To promote the work of ICCM.
- To work as an accountable member of the staff team, working within the charity’s policies and procedures e.g. Equal Opportunities, Confidentiality, Safeguarding, Data Protection, Health and Safety.
- To attend, chair and participate in team meetings.
- To participate and engage in supervision and appraisal provided by the manager.
- To attend external panels, groups, conferences, etc. locally, regionally and nationally as directed by line manager.
It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.